DeSoto Hotel

United States , Dallas - TX
Desoto, 1515 N I 35 E
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100 reviews shown

4/10

Poor

16 Jun 2026

Freddy

The room was not well maintained or equipped, we even had baby roaches in the dresser where the coffee was stored. The floor was dirty the AC was not 100% for the price at least a mini fridge or microwave should be provided. On top the parking is to expensive $57.00 the night. I won’t be staying there again that’s for sure.

Partner

6/10

Pleasant

16 Jun 2026

Jordan

The room seemed clean at first. However, the bathroom mirror had two large cracks in it. Later in the night I was made aware of several cockroaches in the room. I spent the whole morning trying to trap and kill the cockroaches. I have video evidence of the debacle that ensued.

10/10

Exceptional

16 Jun 2026

Traci

This property was stunning! I had a corner room on the 10th floor and nothing could have prepared me for how beautiful!

Pet

10/10

Exceptional

15 Jun 2026

Bonnie

Hotel was clean, friendly staff
The only thing I would change I wish you had many fridges in the room

4/10

Poor

15 Jun 2026

Donna

Not able to check in if you arrive early and your room is ready unless you pay a 50.00 fee. Given an adjoining room with very noisy guests next door. Staff are rude.

Friends

8/10

Excellent

15 Jun 2026

Dana

The valet staff is great! The hotel is stunning when you first walk in. The front desk greeted me promptly. I stayed two nights, so the cleaners made up the bed and freshened the towels for us. The pool, while small, was enjoyable and had a bar right next to it. If you choose a poolside room, you will hear ambient noise throughout the day and night, and there are NO blackout curtains that close entirely. This hotel has a restaurant on site, which is good but kind of pricey, so I took the remainder of my meal to go and got to the hotel room to find out I had no fridge! The bathroom ceiling has some mold, and the exhaust vent (with no exhaust fan option) was pushed up in and is really dirty. Other than that, it was pretty clean and an overall enjoyable stay. We used our beverage credits on the last day (you have to use them all at once) and got breakfast on the go.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Ahja

Bar was amazing and the staff was great

8/10

Excellent

15 Jun 2026

Vicki

This hotel is in an excellent location and has a very helpful staff. The only thing I would mark down is that while the hotel in general is very clean, someone needs to instruct housekeeping to clean the rail that the shower door goes in. Mine was pretty gross. Other than that everything was very clean.

Self

8/10

Excellent

15 Jun 2026

jose

The Hotel has a needs of Security Guards, the last night in my floor at 2:00Am a fight between a woman and men was originated in the hallway of eight floor, we call Front Desk and never answer, was an horrible night without sleep with this situation. The fight take about two hours.

Family

6/10

Pleasant

14 Jun 2026

Elizabeth

The Desoto has a beautiful lobby and a fantastic staff! The hallways and room could use some TLC. Our bathroom was newly remodeled and very nice, but it did not have a counter as shown in photos but was only a pedestal sink, which is difficult when you’re traveling with a family of four. The room itself could use some love. The A/C was not responding to adjustments and wouldn’t go below 75*. I won’t count against them the drunks we heard between 12:00 am-2:00 am (the walls and doors are thin) Overall, if I were still childless in my 20s-30s to party in Savannah it’s a fine place to stay! But these days I’m a bit more spoiled and need my beauty sleep! 3.5/5

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Diane

The location is great and the staff were amazing.
On the downside, no refrigerator in the room.

Friends

2/10

Poor

13 Jun 2026

Robert

Our shower water temperature did not work at all. It was either all scalding hot or cold. No balanced temperature. Reported it two days and never fixed. We ended up taking cold showers for two days. Otherwise the room was nice.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Brian

Great bar and super location in town; walk to all.

Partner

4/10

Poor

12 Jun 2026

Stephanie

I left behind 2 Purple pillows and a sonicare toothbrush. They were zero help in getting those back for me. There is zero accountability in the housekeeping department. Unreal!
I have never experienced anything this pathetic in all of my years of travel. Do better!!

Pet

10/10

Exceptional

11 Jun 2026

Darcy

Pretty exterior. Pool was out of service. Room was dated and need repairs. Very very convenient location,.

Family_with_children

10/10

Exceptional

11 Jun 2026

Gwen

Great location without all the congestion of the central tourist area. Super friendly staff throughout

Family_with_children

10/10

Exceptional

11 Jun 2026

Arlene

Loved the De Soto. It was our first stay there and we will return! Love the location and the restaurants near by.

Partner

8/10

Excellent

10 Jun 2026

Jennifer

Absolutely gorgeous hotel! Located in such a cute area with a lot of sites to see. A perfect location for a nice evening walk! The front desk staff could have been friendlier.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

susan

Room was lovely, king city view, price was great, shampoo, conditioner, body wash and lotion provided. 23$ drink credit was used for two drinks at pool bar, pool was clean and well maintained. Beach chairs available but more could be provided to serve guests. Towel service excellent.
Location is excellent. Was able to walk everywhere and we did have a car. Hotel charges 54$ for parking, but street parking was plentiful and free on weekends and after 5 pm. 2$/hr from 8 am til 5 pm and free overnight. App lets you pay for parking without going to car. Would definitely return. Lots of great coffee, bars and restaurants in walking distance.

Family

10/10

Exceptional

08 Jun 2026

Cynthia

Great location, friendly staff, would definitely stay at The DeSoto again!

Family

10/10

Exceptional

08 Jun 2026

Sarah

Excellent location for my needs, the front desk staff were all very friendly and helpful, the door staff not so much. They should be greeting you much more.

The breakfast cafe food is very reasonably priced and pretty good food.

I stayed on the 5th floor it smelt a little, asked to be moved and they had no hesitation and moved me to the 8th floor. This floor did not smell but has also seen better days. I am not sure if other floors have been renovated but these two floors are in need of.

The price is also pretty good at this hotel, it just desperately needs a refresh!

Family

10/10

Exceptional

08 Jun 2026

amy

Great area to walk out and find museums parks and restaurants! Great hotel. Rooms are very comfortable

Friends

10/10

Exceptional

06 Jun 2026

Sierra

I love this property, beautiful clean rooms, friendly valet and in the BEST walking location!

Partner

6/10

Pleasant

04 Jun 2026

CLAIRE

The rooms are quite dated. There are only a few sun beds around the pool which is a shame as it is a nice area. The pool bar is really nice and the bar man was great.
There is a nice bar in the foyer but it closes very early.

Family

10/10

Exceptional

04 Jun 2026

Melanie

Great location, polite, and personable staff, and an extra plus to have valet car service

Business

10/10

Exceptional

03 Jun 2026

Derrick

The property was very clean and in a great, centrally located part of the city. Our stay there was as good as it gets.

Partner

6/10

Pleasant

03 Jun 2026

gina

Bathrooms had zero counter space.
Lighting in rooms terrible. Yellow lighting and not enough. Engineering did get me another table lamp, helpful.
No seating on balcony- very odd.

Food in restaurant great. At breakfast second morning I was told they close down in 15 minutes. Not sure why that was necessary. You’re still open and serving.

Great location, walkable to all I needed. Valet and front desk exceptional service.

Self

10/10

Exceptional

03 Jun 2026

Todd

Location location location. Went for a long weekend with 3 other couples. Perfect spot to explore, return, enjoy the pool bar and then go out for dinner. We walked everywhere - visited all the squares on a bike tour, headed to market street, found great bars and roof top places. Reasonable price compared to other places.

Friends

10/10

Exceptional

02 Jun 2026

Aubrey Marie

Beautiful property that is convenient to exploring downtown Savannah.

Self

10/10

Exceptional

02 Jun 2026

Diane

Staff is great. Rooms could use some updating

Family_with_children

10/10

Exceptional

02 Jun 2026

Daniel

Everything was great

Partner

6/10

Pleasant

01 Jun 2026

Tonika

Lobby is well maintained with beautiful art from SCAD. Rooms do not have the amenities compared to other hotels such as refrigerator and/or microwave. Vending rooms only had ice machine and trash cans filled, not empty. There is only 1 microwave for the entire hotel in the lobby. Fitness room is outside near the pool. If it rains or storms, you can't work out or have to walk through the storm. Great historical site but not convenient for the average traveler. Coffee shops and restaurants are great and within walking distance. Parking too expensive, more than the Marriott. They add an amenities fee with no amenities to charge. There is one in house restaurant and bar with coffee shop (closes early). No room service.

Friends_and_family Family

8/10

Excellent

31 May 2026

Robert

A really nice hotel in a fantastic location. Lots to do nearby, and walkable to River St. They do mean \"double bed\" in the booking, if you're larger, I'd recommend booking the king. Very friendly front staff. Pool was nice, but not enough chairs, so we didn't get to enjoy it. This hotel is definitely work a look if it's in your budget.

Partner

10/10

Exceptional

31 May 2026

Alana

Love the DeSoto! The staff is lovely. The rooms are clean and well taken care of. We always have a fun time at the hotel bar. Love the pool area. The hotel is in the perfect location for exploring downtown Savannah. If you like to exercise, the fitness room is lacking and machines are often broken, but other than that, the hotel is a 10/10!

Partner

8/10

Excellent

29 May 2026

LeeAnn

Staff was not helpful when I was question duplicate charge holds on my account; room needed some updating and sadly the pool was not open for the season yet which was odd because temperatures in Savannah are quite hot.

Partner

10/10

Exceptional

28 May 2026

Aquanza

Everything was magnificent. The staff the food the room just a great place to stay…

Partner

6/10

Pleasant

28 May 2026

Richard

I am from Savannah and was not very impressed with the room. The view was amazing and staff was kind.

Partner

6/10

Pleasant

28 May 2026

Tom

The rooms are a bit dated and even with the attempted modern upgrades they were not quality work, eg paint smears on the door handles, excessive caulking, etc.
The rooms are not regularly deep cleaned as we moved one of the beds and it clearly had not been cleaned in months and several areas of the bathroom were not cleaned properly. (Mildew in the shower track, stain on the white vanity door (was able to clean myself with some intentional scrubbing).
The lobby and restaurants are beautiful. Pool area was also great.
Staff were pleasant but super attentive. Parking is a little on the expensive side at $53/night but it was valet so understandable. (No self parking available)
Overall it was a decent place to stay but I will likely not be back.

Family_with_children

10/10

Exceptional

27 May 2026

zaire

Great stay

Pet

8/10

Excellent

27 May 2026

Deborah

The hotel was beautiful, staff were friendly. Rooms were nice and clean, beds comfortable, showers could use some updating.

A few takeaways - no refrigerator in the rooms. No umbrellas and minimal seating at the pool. No music or outside bar, there is one but not staffed. The chairs on our patio could have been better but did what we needed.

The hotel is in a great area, walking to all the shops, restaurants and attractions are super close.

Family

10/10

Exceptional

26 May 2026

G Wayne

Charming older hotel in easy walking distance of historic district and great restaurants. Staff was friendly and helpful. It was a great place to stay!!

Family

10/10

Exceptional

25 May 2026

Christopher

Great location and loved our big corner room with balcony

6/10

Pleasant

25 May 2026

James

The location was great. But there wasn’t wasn’t any food available during the day. The coffee shop closed early and the pool bar never opened on Saturday. Our room didn’t get cleaned on our first night there. The maid wanted to get off work early and decided to lie and say certain rooms didn’t want to be cleaned. Other than that it was ok.

Partner

10/10

Exceptional

25 May 2026

Devon

Staff was helpful and amazing. The renovations made to this hotel were spot on. This hotel is in the perfect location when walking the historic district.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

SHARON

Lovely staff, lovely location. I would go there again.

Family

10/10

Exceptional

25 May 2026

Adam

This is an exceptionally nice property, centrally located in downtown Savannah. Given the location, you don't need a car and can avoid the $53/night for valet parking. Pretty much everything is within 12 minutes, maybe 15 if you walk slowly. Or you can grab a cab or rideshare and get there in 3-5 minutes.

Everyone we interacted with at the hotel was friendly, polite, helpful, and knowledgeable. The concierge was exceptionally well informed about the tours we wanted to do and gave us some good tips about how to optimize our use of the hop-on, hop-off trolley. We had breakfast in the restaurant one morning and while the menu is a bit limited, but food and service were very good.

While we didn't plan to use the pool, it was still disappointing that it was out of service. It's likely open again by the time I'm writing this.

Our room was spacious and elevated. Plenty of space to store clothes and spread out. There was a mini fridge and a microwave, which is a nice touch. Our room had a small balcony for fresh air, though because of the hotel location and our lower floor there wasn't much of a view.

We would definitely stay here again.

Partner

8/10

Excellent

24 May 2026

Keegan

Great location where pretty much everything you could want to do is walkable. Very modern and cute downtown feel to it and the bar attached had a great selection of mocktails. Pool wasn’t as big as it seemed in the picture but still rather nice.

Partner

8/10

Excellent

24 May 2026

Judith

Need makeup mirror in bathroom.
Need tea bags in addition to coffee in room

Self

8/10

Excellent

24 May 2026

Margaret

Great location near many activities. Staff was awesome. My only issue was the shower in the bathroom. The water pressure went near zero every couple of minutes and turned ice cold. Difficult to get through washing hair. Also the tile floor in the shower was very slippery and there were no grab bars. Other than that, everything was awesome.

Self

10/10

Exceptional

24 May 2026

Andrea

The location is amazing! The staff were wonderfully hospitable, the pool was a great spot to lounge and relax, and we enjoyed having cocktails at the bar.

Partner

8/10

Excellent

23 May 2026

Deleisha

Very nice hotel! Room was clean. Property was clean. Housekeeping did a good job. Valet was excellent!

Con: Pool was closed and there was no prior notification. Part of my search engine for a hotel in Savannah was based on the hotel having a pool. We were unable to enjoy the pool due to the closure. Very disappointing.

Partner

10/10

Exceptional

23 May 2026

Kimberly

Really nice spot, friendly service

Partner

10/10

Exceptional

23 May 2026

Cheryl

It’s right in the middle of where you want to be. The staff is great.

Self

10/10

Exceptional

23 May 2026

Melissa

Our 2nd stay at the DeSoto, and we love it! It’s proximity to the highway for travel and within walking distance to food and shopping. We love the historic neighborhood! Shout out to the valet team- always courteous and hustling!

Partner

8/10

Excellent

22 May 2026

Jeanne R

DeSoto is a lovely property. The bellmen/valet were so gracious. The act they really like their jobs.

Convenient valet parking. The $53/daily was a little much, but valet service was superb.

Friends

6/10

Pleasant

22 May 2026

Jessica

I gave a 3 on some because we were really disappointed to find out at check in the pool was closed. This was the main reason we booked the hotel. Would be nice to know this ahead of time or at least receive a discount since we didn’t have a pool to enjoy. Hotels with pools always charge more so we should have been given that instead of one drink ticket per person. Otherwise the staff was great and the hotel was beautiful.

Friends

8/10

Excellent

22 May 2026

Tami

The night view from the 13th floor was divine.

Partner

6/10

Pleasant

22 May 2026

Donna

Property was nice Room was not very clean

Partner

10/10

Exceptional

22 May 2026

Jackson

Perfect place to stay in Savannah!

Partner

10/10

Exceptional

21 May 2026

Gary

Luxurious and beautiful

Partner

10/10

Exceptional

21 May 2026

Steve

Really nice pool area, beautiful lobby, and spacious rooms conveniently located near downtown. Good value for Savannah.

8/10

Excellent

20 May 2026

Richard Allan

overall a good hotel. friendly staff. enjoyable. the downside is not enough light and counter space in the bathroom

Partner

10/10

Exceptional

20 May 2026

Louis

Excellent Hotel. We would stay there again.

Family

10/10

Exceptional

20 May 2026

Sarah

Perfectly situated for walkability to shops, tours, the Riverwalk, Marketplace, and nightlife. The staff members were delightful. Rooms were lovely with stellar views.

Partner

8/10

Excellent

20 May 2026

Shasta

We frequent the DeSoto a good bit. Was unfortunate that this time there was a conference literally right in front of our room that filled what was supposed to be a relaxing visit with incredible noise most of the day from the conference and then most of the evening from the reception that happened at the pool which was right outside of our balcony. We don’t generally have issues at this property so we are treating it as a one off. Would LOVE for them to be more realistic with their valet rates when it’s the only parking option available. $55/day is a bit disgusting

Partner

10/10

Exceptional

20 May 2026

JULIE

The staff were incredible from the vallet team as you enter to the front desk friendly and upgraded us to a city view . I was here two weeks prior at the bar restaurant where they impromptu hosted my daughters rehearsal cocktail party for her wedding after another rooftop was closed for evevt ! Javier in vallet above and beyond !

6/10

Pleasant

19 May 2026

Amar

Looks much better on the photos! Old property, very much outdated!! Good location!!

Partner

10/10

Exceptional

17 May 2026

Barbara

Breakfast offered a good selection

Family

6/10

Pleasant

17 May 2026

Melanie

This was once a fine hotel. Unfortunately it is kind of shabby now.
The room was clean and the bed was comfortable but the base of the bed was all beat up and the rug under the bed couldn’t be more unattractive.
Our room had a good view of the city which was nice.
The location is really convenient and that is a positive.
Unfortunately, the pool which is a nice attraction was closed. And half the palms around the hotel pool area are dead.
Also parking is $53 a night, which is far too much!

Partner

10/10

Exceptional

17 May 2026

Kim

Great valet and front desk

Partner

2/10

Poor

17 May 2026

Meghan

Failed to mention the pool was closed. Never would have booked.

Family_with_children

10/10

Exceptional

17 May 2026

Kathleen

Super accommodating, Great Location…..

10/10

Exceptional

17 May 2026

Matthew David

Restaurant staff were fantastically welcoming. Food was delicious. Hotel is right in the heart of old historic Savannah and backs onto a beautifully provisioned bookshop, you can see about 3 restaurants from the front steps, and the valet staff have great tips if you ask them.

Self

8/10

Excellent

17 May 2026

Jacqueline

Pool not open was closed the the 3.5 days that we were there
Was told Maintenance was being done & it was unsafe to use very disappointed
Concierge was very pleasant, helpful and informative.

Friends

10/10

Exceptional

17 May 2026

Jennifer

We had a great two night stay at the DeSoto. Hotel was clean, staff was friendly. It was located very close to everything we wanted to do.

Partner

6/10

Pleasant

17 May 2026

Stephanie

The pool was closed because they neglected to get it pre approved by board of health which needed to be done. Someone dropped the ball on that. I was very disappointed since the pool was the main reason I booked the property. I was not happy and insisted to be recompensed for that and was given a 25% refund on our room for the entire stay (the squeaky wheel gets greased). Our room was not cleaned when we returned at 2:45 which is unacceptable for people staying multiple nights. We needed to shower and dress for an event so we just exchanged used towels for new towels and made our own beds. Not something I want to do on vacation. The hallways need a refresh. Carpets fraying and need to be repainted. Lastly our bathroom was in need of refresh. If all these things get addressed the hotel would be worth the price. Otherwise not.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Billy

We specifically booked this hotel to have a relaxing day by the pool after sightseeing. When we checked in, we were told the pool was closed. Very HUGE disappointment and we should’ve been told prior to coming. The hotel staff was rude about it and didn’t offer any compensation for the inconvenience.

Partner

10/10

Exceptional

17 May 2026

Jessica

It was our first time staying at The DeSoto and visiting Savannah. The hotel is in a great location in the historic district. It’s beautifully maintained with a mix of old and new. The staff was friendly and checking in was a breeze

Partner

8/10

Excellent

15 May 2026

Theresa

The location of the hotel, the inviting lobby, and decent pool and patio area were the highlights. One of the two beds in our room was old and sagging. That’s not great for the back! I’m sure a few years ago the hotel was a notch up, but things just look tired and in need of a bit of extra care. We were pleasantly surprised by a fabulous dinner at the bar (from the main restaurant kitchen). The food was terrific!

Friends

10/10

Exceptional

14 May 2026

MARK

Staff, valet and concierge were extremely helpful.

Partner

10/10

Exceptional

13 May 2026

Anita

The room was very clean. Downside, no fridge in the room and the pool and gym were both closed due to maintenance. Overall, great location and fabulous staff.

Partner

10/10

Exceptional

12 May 2026

Kimberly

Lovely hotel in the heart of the Savannah historic district. Pool is small but a nice amenity as most hotels in Savannah do not have one. Workout room adequate. Hotel rooms are clean and nicely appointed. Staff are very attentive and friendly.

Family

10/10

Exceptional

10 May 2026

John

locationand staff

8/10

Excellent

10 May 2026

Debra Anne

Comfy beds, friendly staff. Free coffee would be awesome. Good location.

Family

4/10

Poor

09 May 2026

Verified traveler

This hotel is not worth the price anymore. The room was not clean. The pillows need to be thrown away. They were so used up. The coffee was terrible and the bathroom was not well stocked with shampoo etc. The view was great and that’s about it.

Partner

10/10

Exceptional

09 May 2026

Lisa

Excellent location for walking anywhere.
Room was clean and quiet during the week.
No fridge in room.

Partner

8/10

Excellent

08 May 2026

Jo Ann

Staff was very helpful and kind.
The bar had great covktails and friendly bartender. Our room was clean but needed some updating. The location is perfect. Its walking distance to most everything.

Family

6/10

Pleasant

08 May 2026

Keri

Staff that we enteracted with was excellent, front desk, valet & bar.

Partner

10/10

Exceptional

07 May 2026

Kris

Room was large and clean. Good shower. Excellent pool area

Partner

10/10

Exceptional

07 May 2026

Scott

Clean hotel in great location.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Jenn

Beautiful hotel in the perfect location to explore Savannah. The staff was friendly, especially the valets! Definitely recommend getting a balcony room to overlook the city.

Partner

4/10

Poor

05 May 2026

Collin

Ok I love the location of this hotel but it wasn't a good stay and for $344 a night I expected more!!! The tv didn't work and the water would random go to a trickle and go cold before getting hot again. Also the bathroom made some very load noise randomly as my kids try to sleep. They did renovations quickly and sloppy that it makes the room look dirty. I have reach out with document of all of this, waiting to hear back.

Family_with_children

8/10

Excellent

05 May 2026

David

We had construction awaken my wife earlier than planned this morning. Other than that, we loved the comfort and beauty and location of the hotel. I'm sure the construction before 8am was an oversight. The shower needs a deep clean from some mold. The linens were clean and the bed was very comfortable.

Partner

10/10

Exceptional

04 May 2026

Robert

Enjoyed the breakfast. Toomeas great. Have stayed at least 2 x previously with impeccable service.

Partner

10/10

Exceptional

04 May 2026

Tiffany

Great hotel. Friendly staff. I would recommend parking down the street in other parking garages as the valet is expensive. Otherwise, great hotel.

Business Friends

8/10

Excellent

03 May 2026

William M

My room was fine and clean. When the sheets were changed, a stained sheet was put on the bed which was unpleasant so I slept in the other bed. I was shocked by the condition of the floor in another guest's room. The faux wood floor was damaged in numerous places. That room should have been closed for repairs. It would have looked bad in a two-star hotel. One elevator's control control panel was broken and ajar although all elevators worked well. Except for the stained sheet, my room was fine so I would call this an overpriced three-star hotel. Nice lobby, good coffee available in lobby coffee shop. Main floor restaurant looked nice but I never had chance to eat there. Great location for our purposes within easy walking distance of many things. Good restaurants nearby. I would call it an overpriced three-star hotel. If I was in Savannah again, I would look for something better for the price, although I could stay there again if nothing better was available.

Family

10/10

Exceptional

03 May 2026

Nicholas

nice older hotel in great shape. comfortable , clean, updated bathroom/shower. nice balcony to sit with coffee. Great location , restaurants , shopping nearby .

Partner

6/10

Pleasant

02 May 2026

Angela

It was pretty basic. The lobby was beautiful but everything else was lack luster. Staff was kind. Food was just OK

10/10

Exceptional

02 May 2026

Dylan

Awesome

10/10