Name: TownePlace Suites Dallas DeSoto
Address: 2700 Travis St, Desoto, 75115, US

10/10

Exceptional

05 Jul 2026

Gwendolyn

Super clean tasty food

Pet

10/10

Exceptional

04 Jul 2026

Gwendolyn

The staff is amazing

Pet

10/10

Exceptional

31 May 2026

Vickie

The staff here was awesome. They greeted us every time we left and entered the property. Sent you extra towels as requested and rooms were clean. They had a good breakfast and fresh coffee

Friends_and_family Family

10/10

Exceptional

17 May 2026

LaCandace

Room was clean and breakfast was hot and fresh.

Friends_and_family Family

10/10

Exceptional

10 May 2026

De'Anglea

Pretty nice room for the area.

Family

2/10

Poor

22 Feb 2026

Zyria

The room i originally booked was not givin to me

Friends

10/10

Exceptional

11 Feb 2026

Jaime

The stay was great, property, room was awesome.

10/10

Exceptional

08 Feb 2026

Ja'Deric

Many reviewers specifically praise the team — from helpful front desk associates to breakfast staff — for being welcoming, accommodating, and going above and beyond to assist with requests.

Business_and_leisure Friends

10/10

Exceptional

01 Feb 2026

Alex

Staff was great. Rooms were great. Pool was heated and had towels!

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Jessica

Everything was great! Staff was amazing very helpful.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Alex

Staff is amazing. Lady that does desk at night and also lady that does breakfast are truly amazing people. Beyond helpful with anything we needed. Will definitely be the place we use from now on!

Leisure Family_with_children

10/10

Exceptional

25 Jan 2026

polly

The staff is very friendly and great! I was staying there during the icy weather and the staff was very accommodating to my needs and helping me secure my car and prepare for the storm. I will stay here again!! And the breakfast is great too!!!

Business Self

8/10

Excellent

24 Jan 2026

Crystal

The hotel is beautiful. The rooms were clean and I love the ability to cook and have ac full fridge.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Clarence

Room

Leisure Family

8/10

Excellent

02 Jan 2026

Daydrian

Room was good and staff was amazing the tv was just pretty old and I couldn’t put my game console on the WiFi

10/10

Exceptional

01 Jan 2026

Shunta

My stay was very nice. Room was clean and comfy. Will definitely stay again

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Anne

First check in the receptionist (not sure of her name but I’m guessing Grace?) was very nice and welcoming. She didn’t mind repeating the house keeping rules and assured we’d be fine.
The kitchen staff (I think her name Nichole?) was nice to showing me how to use the waffle grill. She tends to every guests as needed with excellence. I love the Texas wafffle grill. The cleaning staff was very respectful and friendly.

I don’t feel intimidated to ask questions pertaining to the hotel services. They will answer as best and with a smile.
Thank you for making my stay pleasant and stress free.

8/10

Excellent

05 Nov 2025

Nain

Good breakfast variety. Clean room. Friendly staff

Business Self

10/10

Exceptional

03 Oct 2025

Laura

Very clean great staff. Young girl was really inviting and gave us the southern hospitality. She greeted us everyday, with a smile when we came in and wished us well when we left.

Leisure Friends

8/10

Excellent

16 Sep 2025

Darrin

Staff, Ms. Erin was very nice. Location was good.

Business Self

10/10

Exceptional

13 Sep 2025

Joyce

Every thing was good no problems at all and I will stay there again. Thanks

8/10

Excellent

29 Aug 2025

Delisa

Must Pay

The stay was nice. The stay was nice the ones I did meet. The young lady the does the kitchen was super sweet and friendly. I never stayed at a hotel where you have to pay to park. But this one you do.

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Carolina

The only thing I did not enjoy was my room on the first floor. It was very noisy at 1:30 am. I did not know they had a room they rent for parties / functions. If I would have been told by the front desk at check in I would have preferred upper level floors.

Leisure Family

8/10

Excellent

05 Aug 2025

Barbara

Great available

Leisure Self

10/10

Exceptional

02 Aug 2025

Gerald

The front desk staff, Ms Missy, was amazing. She made checking in pleasant. This is by far the nicest hotel we’ve stayed in in a long time. They even have security. Shout out to Mr. Lonnie.
Gerald from the Roe

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Codee

Would definitely stay again!

One of the best stays we’ve had in a long time! The staff was so welcoming and attentive! The staff was one of the best parts. Grill outside was a plus for dinner options. Rooms were clean and comfortable .

Friends_and_family Friends

10/10

Exceptional

31 May 2025

Jill

The lady at the desk, Missy was wonderful and upgraded our room when they didn't have a regular room with a king bed. Our whole experience at this hotel was great.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Enrique Alejandro Rodriguez

.

Business Self

6/10

Pleasant

18 May 2025

R. D.

3 stars, because the room and facilities were clean, but holy crap... The noise!!! We were staying in room 134, which was about 10 ft from the front counter. When I tell you the noise level was irritating, That's not the least bit of an exaggeration. People need to realize that they are in a hotel where people sometimes like to go to sleep. The quiet time needs to be changed from 10:00 to 6:00, to 10:00 to at least 8:00. And that was just the clerk at the front counter. Never mind the noise level coming from the dining facility at odd hours of the evening. Just because people think others need to hear them, doesn't mean that they want to hear them. But I guess some people just need to be heard 24/7/365. No one is that stinking important, I don't care what their culture is. Hopefully that spells it out. And when my wife brought it up to the hotel clerk at 6: 45 in the morning, The absolute obstinence from the clerk told us all we needed to know about this place. Everything else was great. Even the pool was really clean. But the behavior of the clerk and some of the clientele, No couth whatsoever!

Leisure Family

2/10

Poor

07 Apr 2025

Lakeisha

Bad encouragement

Leisure

10/10

Exceptional

18 Mar 2025

Juan

My brother is located at select specialty hospital ans my parents stay there at the hospital 24 hours a day watching over him. They sometimes take 2 or 3 nights at your amazing hotel.

Business_and_leisure Partner

10/10

Exceptional

20 Feb 2025

Quintera

Great

10/10

Exceptional

16 Feb 2025

Shenita

Enjoy my stay

Leisure Family

8/10

Excellent

14 Feb 2025

Harolyn

It was good

10/10

Exceptional

02 Feb 2025

Juan

My parents loved it and right next to specialty hospital where my brother is for the next few weeks

Leisure Family_with_children

10/10

Exceptional

29 Jan 2025

Felicia

Excellent

Self

10/10

Exceptional

27 Jan 2025

Arletha

The Stay was Great

8/10

Excellent

15 Dec 2024

makara

Good property

Leisure Family

8/10

Excellent

14 Dec 2024

Gloria

Enjoyed my stay. I would have liked housekeeping to be more consistent and front desk to have been more upbeat and friendlier. Front desk staff sat around desk gossiping. Breakfast was okay.

Leisure Family

10/10

Exceptional

09 Dec 2024

Amanda

It was a great stay for our family of five. We didn’t have time to try out the pool but the breakfast was good! The staff was friendly, room was clean.

When you exit the highway, it is a bit odd to wind your way around to get to the property.

Leisure Family

8/10

Excellent

01 Oct 2024

MARK

Having a kitchenette.

Business_and_leisure Family

8/10

Excellent

28 Sep 2024

Charlie

It was a good clean place to stay

Leisure Family

10/10

Exceptional

19 Sep 2024

Dana

Peace & Quiet is priceless…. This is the perfect place to be..,.

2/10

Poor

28 Jul 2024

Vandy

False advertisement

It was horrible. I had no amenities in my . No phone, no alarm clock and no hair dryer. Reservation was for a Queen Double Suite with a Sofa Bed , room didn’t have a sofa bed

Friends_and_family Family

8/10

Excellent

06 Jul 2024

Marc

Easy check-in and a great night's sleep

Business Partner

10/10

Exceptional

21 Jun 2024

Brandon

Dylon Dylon and Dylon

Leisure Partner

8/10

Excellent

02 Apr 2024

Martha

The staff were very friendly and helpful

Leisure Family_with_children

2/10

Poor

24 Mar 2024

Shakeia

Stop over booking

Im still waiting for the manager to call me back. I checked out Friday March 22 they gave my original room away and the accommodation was not accommodating.

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

John

Excellent Hotel

This business stay was great. Friendly staff and clean hotel. Looking forward to coming back for more visits at this location.

Business

10/10

Exceptional

09 Mar 2024

Jocelyn

The check-in staff was amazing. Very kind and sweet. I didn't get her name, but I think I saw Alexander on her tag.

Leisure Family_with_children

4/10

Poor

26 Oct 2023

Noah

Dog feces in our room!

Family trip to Dallas. Unpacking and settling in my son comes to with something in his hand and asks what it is. It turns out to be dog feces! There was a pile of dog feces in our room that hadn’t been cleaned up! No excuse for it to be in there!

Friends_and_family Family

4/10

Poor

19 Oct 2023

Verified traveler

Wont be staying again.

Unfortunately, this was the worst hotel experience ive had. Two bedrooms not ready by 10pm at night. Previous guests stuff left in the bathroom. Room door didnt not close without lifting it up. Noisey guests consistently at 2-3 am in the morning. Staff were friendly though.

Business

10/10

Exceptional

04 Jun 2023

lauren

Barbie Party!

Alexis was our gist she was amazing and friendly! She went over the tip to help us!

Friends_and_family Family

10/10

Exceptional

28 May 2023

Verified traveler

It was just what we needed and we'll stay again

Friends_and_family Family

10/10

Exceptional

23 Apr 2023

Chandra

Yvette and staff are helpful and upbeat. They seem to love having you stay and pay attention to detail and honor small requests that make the stay easier and comfortable!

Business_and_leisure Family_with_children

2/10

Poor

29 Dec 2022

Verified traveler

The location of the hotel is in a very undesirable location. During our stay we could hear dogs barking throughout the night. The amenities are substandard, scarce, and the availability is limited. We needed additional linens and was told that there were not any fitted sheets available so we we’re given a flat sheet. Security is not visible nor is their presence effective. There were guests in the parking lot sitting on our vehicle. They were smoking and had a pit bull. Where was security? The people in the room next door blasted there music well into the early morning. I called the front desk to report the problem. The representative advised me that security would handle the problem. Nevertheless, the music continued to play. The hotel also had a stitch and is in need of renovation.

Friends_and_family Family

2/10

Poor

11 Sep 2022

Bumbie

Oh hotel was canceled but you’ll be here to get ot

Oh hotel was canceled but you’ll be here to get other reservations way farther than where the event we were having was it we had to pay double the rate because it was a last minute thing you all even charged us extra this is utterly ridiculous 708-337-0010

Friends_and_family Family

6/10

Pleasant

27 Aug 2022

TRISTAN

Great rooms, good location but some staff members aren't the best...

Business Self

10/10

Exceptional

15 Aug 2022

Roseanna

Everything was great

10/10

Exceptional

14 Aug 2022

L. Kimberly

Nice room with stove, refrigerator, and plates. Also had good cookies at lobby.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2022

shanta

Shanta’s trip

The staff was very professional and personable.

Friends_and_family Family

10/10

Exceptional

31 May 2022

Diana

Friendly staff room was clean and good location
Breakfast was good. I will be staying at this location each time I visit Dallas TX.

Leisure Self

6/10

Pleasant

31 May 2022

Derrick

Blah blah blah

Full kitchen was advertised and no oven is in the room. Ice machines only on 1st floor.

Friends_and_family Family

6/10

Pleasant

18 Jan 2022

Eric

Room wasn't clean from bathtub, dirt on floor and linen was clean had to request new sheets

Leisure Family_with_children

2/10

Poor

22 Dec 2021

Gregory

Not Impressed

rooms were overbooked and shower head broken

Business

2/10

Poor

27 Nov 2021

Stevie B.

Closet in bathroom and I HATED THAT THERE WERE ALOT OF BIG ROACHES IN THE KITCHEN AREA

Business_and_leisure Pet

2/10

Poor

22 Nov 2021

Pamela

The hotel was very dirty, for it to a suite, I thought it would be accommodating but, was very dissatisfied. Couldn’t get my rooms clean, they said it was because of Covid, but I have stayed in several hotel’s there in Dallas since Covid and I had room service. The air conditioner never came on, I had my f for grand baby with me and she has allergies, she was miserable because of the room condition. I had two rooms and they were very expensive. I wasted my money, I will never stay there again.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2021

Demar

I liked the experience that yall helped provide

Leisure Partner

2/10

Poor

28 Oct 2021

Sonia

We didn't get the room we reserved for 6 people. We didn't have lien for the pull out couch and when you we needed more towels and covers they made us come to the front desk to get it. They left the garbage outside or door for hours. This was a horrible experience.

Leisure Family

4/10

Poor

19 Sep 2021

Verified traveler

The pictures were deceiving. Then we saw roaches in our room. I reported it and said it was nothing they could do. At breakfast time, I asked for some cups and she said for what. I will never come back.

Business

2/10

Poor

15 Mar 2021

Verified traveler

I was not pleased about my experience I made reservations through Expedia when I went to the motel they told me that my room was unavailable and that it’s not really good to go through 3rd party and when I called Expedia customer service I was unable to speak with someone because they said something was wrong with there computers and for me to call back in an hour

Leisure Family_with_children

2/10

Poor

08 Mar 2021

Verified traveler

Nothing they over booked my room. Never stayed here.

Leisure Family

8/10

Excellent

14 Feb 2021

Verified traveler

Very clean, staff was friendly and very helpful. The room was large and open with new appliances and adequately stocked dishes, pots, silverware etc. Nice small continental breakfast, adequate dumbbells in the gym and they offer “to borrow” grill and additional kitchen supplies. I had my dog with me and there was adequate space in empty fields to walk her and I never felt unsafe!

Business Pet

2/10

Poor

13 Feb 2021

Verified traveler

It was a bad experience. The facility ws outdated, not clean, and there were other issues.

Business Self

10/10

Exceptional

02 Jan 2021

Verified traveler

Nice and clean..ms Shannon Godfrey was very nice and courteous...washers and dryers for guests to use... overall very nice hotel....

Leisure Self

10/10

Exceptional

25 Dec 2020

Verified traveler

From check-in to check out, staff attention to detail is excellent. Despite COVID-19 housekeeping was excellent.

Leisure Self

8/10

Excellent

30 Nov 2020

Verified traveler

Comfy stay. Very clean. Room comes with stovetop, microwave, full size fridge, cooking utensils. Since we were able to cook inside the room, it saved us a lot of money from eating out. TV has Netflix and YouTube for entertainment. You must have your own account for Netflix to log in. S The Free WiFi works great.

Friends_and_family Family

6/10

Pleasant

24 Nov 2020

Tamesha

It started out

Partner

10/10

Exceptional

24 Nov 2020

Shaka

The room is really nice love that it’s has a whole kitchen and I would book another room again

Friends_and_family Partner

4/10

Poor

31 Oct 2020

Jordan

The hotel was clean, and the beds were comfortable. It was VERY loud and

Partner

6/10

Pleasant

19 Oct 2020

Stephanie

We enjoyed the indoor pool. The parking was horrible. I really didn't like the fact that a continental breakfast was one of the reasons i booked the hotel but when we went around 9am there was no food available we had to go purchase breakfast.

Friends_and_family Family

8/10

Excellent

10 Oct 2020

LJN

This location is ok... Needs updating and a very deep cleaning. Were signs of that not done. Maybe due to the Covid steam cleaning the the hinges on the doors sweated and rust color stains in places. Overall location ok, would stay again if needed but would definitely try to find another location.

Friends_and_family Family_with_children

8/10

Excellent

09 Sep 2020

Verified traveler

Its typically always good but I was disappointed about the breakfast selection. However the changes had everything to do with COIVD, not the hotel.

Friends_and_family Family

10/10

Exceptional

07 Sep 2020

Stephanie

Relaxing

This was a Great place to stay it was clean inside and out The staff was friendly.It felt very comfortable they even had board games to use.

Partner

8/10

Excellent

03 Sep 2020

Verified traveler

The staff was nice and friendly and very compassionate-seeming; as I had traveled to that location, from Beaumont, TX, ahead of hurricane Laura. The minor downside was that the stove had only one properly functioning burner and the knob for the other burner was strippedwas Ste

4/10

Poor

16 Aug 2020

Adriana

they lack a lot of cleaning. we found under the bed pizza boxes of who knows who

Leisure Family

10/10

Exceptional

14 Aug 2020

Nancy

Very welcoming. The staff was great. Rooms are clean.

Friends_and_family Family

6/10

Pleasant

05 Aug 2020

Verified traveler

Stayed here for 5 nights

Got yelled at by the guy at the front office, which is just very unprofessional. Btw - he came to my room to yell at me. 🗣Sheets was not as clean as they should be but Place is a nice look. Shannon, which is the director of sales of the building is absolutely great.

Business

10/10

Exceptional

21 Jul 2020

Victoria

Be careful if you bring your own items

The stay was wonderful the only problem I would say I had was when I was checking out the housekeeping lady assumed I was trying to steal a fan although it was something brought from home. The lady actually stopped doing her job to come outside like she was taking a break after calling the front desk to tell them. Then as I walked out the door she asked the front desk worker about the fan again so I felt a little offended about that. But other than that the stay was great not sure if I will stay again due to that situation cause I for one is a black woman who don't steal.

Partner

10/10

Exceptional

06 Jul 2020

ACMason

S. Godfrey did an excellent job getting us the right room to support my family needs. If I need a hotel in the area the hotel Towneplace will be on the top of my list!

Leisure Family

6/10

Pleasant

22 Jun 2020

Tanesha

The sink in the room would not drain Fri-Sun and no one came to fix it.

Friends_and_family Friends

8/10

Excellent

21 Jun 2020

Verified traveler

The two bedroom suite was nice and the swimming pool was very relaxing.

10/10

Exceptional

19 Jun 2020

kimj

pool and patio area were setup perfectly for family fun

Leisure Family

10/10

Exceptional

12 Jun 2020

Courtney

The service was very nice. Whenever I needed something it was done. Great place. I enjoyed my stay!

Friends_and_family Friends

4/10

Poor

09 Jun 2020

evdokia

The room was very stuffy and hot

Self

2/10

Poor

24 May 2020

Verified traveler

Unsatisfied

The room I got was not the room I asked for. I went to this hotel for my family to enjoy ourselves and go swimming. I call the hotel before I book and asked was the pull going to be open and I was told yes so I booked my room. So when I get there and check in I asked about the pool again and was told it would be close. Which was very inconvenient due to the fact that my children was celebrating there 12& 10 birthday not to ad to the issue but it was also my husband birthday that day and he was also very unsatisfied. The second issue was that the room heat/ac unit didn't work everyone in my suite was cold all night because we couldn't change the broke heat/ac unit. The hostess couldn't fix it and he didn't change the room very inconvenient for a family outing celebrating birthdays. As a result of these issues I will not be booking or staying at any hotels like this.

Friends_and_family Family

10/10

Exceptional

23 May 2020

Geneva

My new spot to chill

Everything was great except someone left empty beer bottles everywhere and I had to clean it up when I got checked in

Friends_and_family Family

10/10

Exceptional

07 Apr 2020

valeria

Just a little break

Very professional and clean

Self

10/10

Exceptional

14 Mar 2020

Darrell

Delightful in DeSoto, TX

Friendly front desk. Noon checkout. Clean room with large refrigerator, dishwasher, burners, and all the utensils we needed, not to mention dishes, pots and pans, etc. Did I mention the microwave? Comfortable mattress. Nice fitness room. Love this place!! 💕

Friends_and_family Friends

6/10

Pleasant

05 Mar 2020

Shamu

The staff was kind & courteous

The noise level after 10PM was unbearable. Being on the ground floor at the end of an open hallway to the reception desk, the noise was amplified throughout the corridor all hours of the night(s).

Business Self