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Comfort Suites West Dallas - Cockrell Hill

Dallas - TX · United States

4275 Dfw Turnpike/Ih-30View location

8.0/10Excellent1,001 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.4/108.4
Condition8.0/108.0
Neighborhood8.6/108.6
Amenities7.8/107.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites West Dallas - Cockrell Hill

The Comfort Suites West Dallas-Cockrell Hill hotel in Dallas, TX offers the extra space you need with the extras you want. Our all-suites hotel is conveniently located west of downtown Dallas, just off I-30. The Turnpike Distribution Center is nearby, and many key destinations are easily accessible.

Here, amenities designed to meet the demands of business travel include free WiFi, free hot breakfast, a fitness center, outdoor pool and business center. Guest suites are furnished with refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards and accessible AC and USB outlets.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Please note that there's an incidental fee required to pay upon arrival. Estimated fee: USD 24. 75.

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With a stay at Comfort Suites West Dallas - Cockrell Hill, you'll be centrally located in Dallas, within a 10-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center.

This hotel is 8 mi (12.9 km) from Dallas Market Center and 10.6 mi (17.1 km) from Six Flags Over Texas. Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 35.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Kessler Theater 7.3 km / 4.5 mi
Trinity River 8.6 km / 5.4 mi
Reunion Tower 9.7 km / 6 mi
Dallas County Courthouse 9.8 km / 6.1 mi
The Sixth Floor Museum at Dealey Plaza 9.9 km / 6.2 mi
Dealey Plaza 10 km / 6.2 mi
University of Texas Southwestern Medical School 10.1 km / 6.3 mi
South Side Ballroom 10.2 km / 6.4 mi
AT&T Discovery District 10.4 km / 6.4 mi
The Potter's House 10.5 km / 6.5 mi
Texas Theatre 10.5 km / 6.5 mi
House of Blues Dallas 10.5 km / 6.5 mi
Kay Bailey Hutchison Convention Center 10.6 km / 6.6 mi
Dallas World Aquarium 10.6 km / 6.6 mi
Renaissance Tower 10.6 km / 6.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
Show 19 more facilities & services
  • Shop
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Game roomExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable10 photos

    Comfort Suites West Dallas - Cockrell Hill

    SUITE KING BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Satellite TV
    • Wi-fi
    • Fridge
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Comfort Suites West Dallas - Cockrell Hill

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Cable TV
    • Satellite TV
    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable6 photos

    Comfort Suites West Dallas - Cockrell Hill

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Cable TV
    • Wi-fi
    • Fridge
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable10 photos

    Comfort Suites West Dallas - Cockrell Hill

    SUITE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Satellite TV
    • Cable TV
    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Suites West Dallas - Cockrell Hill

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites West Dallas - Cockrell Hill

8.0
Excellent
1,001 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.0 /10
Neighborhood
8.6 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Annalicia
For my first time ever in Dallas with my partner I will say I’m glad I chose this hotel to stay at very friendly and comfortable to stay at and it was near everything I needed to go to!!!
10/10
Exceptional
26 Jul 2026
Angelica
The front desk lady was very nice and helpful.
This was our second time staying at the Comfort Hotel.
My husband enjoyed staying here because it doesn’t feel like we are staying at a hotel.
Our room was so nice cleaned and we had plenty of towels.
My husband and I think that the hotel has sounds proof walls.
We don’t hear kids screaming or running or slamming doors. We slept great no noise.
He also enjoys the breakfast and the Texas waffles.I truly recommend staying here..😊👍
8/10
Excellent
26 Jul 2026
Marlys
Some electrical outlets did not work.
10/10
Exceptional
20 Jul 2026
Ramiro
👍
Family
8/10
Excellent
17 Jul 2026
Kevin
Very cheap breakfast and boy is this right on the freeway, so if you need a quiet night sleep there are no quiet rooms.
2/10
Poor
05 Jul 2026
Amy
hated this hotel,,, thats all I have to say.
8/10
Excellent
05 Jul 2026
Joseph
Ok
Self
8/10
Excellent
01 Jul 2026
Angelica
We enjoyed our stay and i was impressed with our room. The
6/10
Pleasant
29 Jun 2026
Christopher
Property has bugs.
6/10
Pleasant
27 Jun 2026
John
Easy access to different restaurants.
Self
10/10
Exceptional
27 Jun 2026
Kaitlyn
Great stay! Friendly staff. Awesome location and lots of things around making it super convenient
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
David
Room was spacious. Breakfast was great.
Very convenient location. Staff was excellent
Family_with_children
6/10
Pleasant
23 Jun 2026
Candis
Nice price comfy room
6/10
Pleasant
21 Jun 2026
Ronald
Room was dirty coffee maker not clean and breakfast had no taste
Partner
2/10
Poor
14 Jun 2026
Christian
The room looks clean until I saw a giant roach on the wall. We had to leave our room. We spends the night somewhere else
Partner
10/10
Exceptional
14 Jun 2026
BARBARA
Very nice place came for the world cup fan fest. Close to every where we wanted to go to..
Friends_and_family Family
2/10
Poor
07 Jun 2026
Alexander
Poor customer service
10/10
Exceptional
05 Jun 2026
Harvey
Great price clean room
10/10
Exceptional
26 May 2026
Danielle
The staff was amazing!! She was extremely helpful, we ran into some issue and she did everything she could to help us!! We did have stain but other than the room was spotless, easy parking. Overall amazing stay
Friends
10/10
Exceptional
17 May 2026
Stephanie
Room was great
Partner
2/10
Poor
17 May 2026
Aditya
I had a very disappointing stay at this property. From the moment I arrived, it was clear that it was not maintained to acceptable standards. Cleanliness was non-existent — surfaces were dusty, floors felt dirty, and the bathroom was particularly unpleasant. It seemed like basic hygiene and upkeep were not priorities at all. The overall environment made it uncomfortable to relax or feel at ease. The property also felt poorly organized and not suited for someone who values comfort, tidiness, or a sense of care from the host. If you are a traveler who prioritizes cleanliness and a pleasant, welcoming space, I would strongly advise considering other options. This experience made my stay stressful rather than enjoyable, and I found it difficult to spend time there. Future guests should know what they are getting into and set expectations accordingly.
Pet
4/10
Poor
12 May 2026
conrad
A/C unit had mold in it. Got me and all of my friends sick.
6/10
Pleasant
10 May 2026
Rick
Upon walking into my room I noticed a sour smell in the room like a dirty mop was used. Also when going to take a shower, I noticed cracked floor tile and cracked shower tile. Shower handle was also very loose.
Self
2/10
Poor
07 May 2026
Dolores
Room was by a highway. You could hear traffic all night long. Hotel has foundation problems. 1st room had a huge wide crack from ceiling to floor in closet. We moved to another room due to noise and we had problems closing the door to get into room. Bathroom floor had loose and cracked tiles. When we came into room we found a pillow with lipstick markings on it.
Partner
8/10
Excellent
04 May 2026
SANDRA ARACELI
The breakfast was fresh and parking safety
Family_with_children
10/10
Exceptional
11 Apr 2026
Chermaine
Deposit reasonable
8/10
Excellent
10 Apr 2026
Topeka
It was okay
4/10
Poor
06 Apr 2026
Efrain
Felt like it was the bad side of town I would say hotel needs updating had broken tiles, caulking was messy, and need bug spray
Friends_and_family Family
2/10
Poor
06 Apr 2026
Kiera
The key card did not work every time we left the room. The front desk staff was no help and couldn't help with anything room-related. We even had to plunge the toilet by ourselves and go get a plunger.
Family_with_children
10/10
Exceptional
02 Apr 2026
Christopher
Nice
10/10
Exceptional
24 Mar 2026
Roderick
Not applicable.
Self
4/10
Poor
16 Mar 2026
Tim
Cold breakfast not good
Friends_and_family Family
4/10
Poor
15 Mar 2026
Tim
Cold not appetizing
Friends_and_family Family
4/10
Poor
07 Mar 2026
ana
My bed had stains and the lobby was really shabby looking- the lobby chairs had stains - they need to get new furniture- I would not recommend . Homeless people on the outside of hotel - felt unsafe .
Business
8/10
Excellent
28 Feb 2026
Kevin
Pretty easy check in and check out!
Partner
10/10
Exceptional
27 Feb 2026
Lacey
The room was clean, with a quiet atmosphere, and plenty of space.
Family_with_children
10/10
Exceptional
25 Feb 2026
Anna
Room was clean and the staff was very nice
Family_with_children
2/10
Poor
19 Feb 2026
Cheyenne
My bathroom was dirty, it had dirty towels still in the tub. Ask for clean towels the lady who work nights was rude about it. I got charge for my service animal the supervisor called me and was very disrespectful she was so unprofessional.


On another note I talk with the GM and he was able to refund me my money that I was wrongfully charged. But me personally I wouldn’t stay there again!!!
Family_with_children
10/10
Exceptional
09 Feb 2026
Felipe
Great
10/10
Exceptional
08 Feb 2026
Ora
The hotel was nice and clean!!
Friends_and_family Family
2/10
Poor
03 Feb 2026
Chloe
My Toyota had its catalytic converter stolen from the parking lot. Staff at the front desk were incredibly unhelpful. Staff said maybe 3 words total for check in/check out, didn’t explain a thing. The bathtub would not drain, there was hair all over the wall in the bath, bed sheets had multiple stains, and the outlets in between the beds did not work. Not a good part of town, crackheads and homeless people everywhere.
Leisure Family
10/10
Exceptional
27 Jan 2026
Shellena
Great customer service. Definitely got my money’s worth. ❤️
Business
6/10
Pleasant
26 Jan 2026
Dana
It was not as nice as shown online. Very dated. Toilet hardly flushed, yet shower had great pressure.
10/10
Exceptional
18 Jan 2026
sirawan
Good
Business
10/10
Exceptional
18 Jan 2026
Stephanie
Room was great for the price. I love that everything you could need was close by. Staff was friendly
Leisure Self
6/10
Pleasant
18 Jan 2026
haley
Weird smells, breakfast wasn’t the greatest and not aesthetically pleasing but the staff was friendly & attentive.
Leisure Partner
10/10
Exceptional
16 Jan 2026
Crystal
Amazing room, great breakfast, and friendly staff. Thank you!
6/10
Pleasant
10 Jan 2026
Nikol
Was there for a 5 days stay. Asked the room to be cleaned after 2 days but they said they can only do it after the third day and I was that’s fine and they would do it but they didn’t even clean it after the third day. Disappointing service
6/10
Pleasant
23 Dec 2025
Yemsrach
Toilet was not clean, when you put the lid down you can see but lid was up. Fiubd a roach in the bathroom.
10/10
Exceptional
19 Dec 2025
caroline
The staff were great. I had an excellent stay.
Business_and_leisure Family
10/10
Exceptional
15 Dec 2025
Elisha
The staff was friendly . The location was very convenient . Across the highway from Walmart and other great locations . I have no complaints about my stay .
Leisure Friends
8/10
Excellent
14 Dec 2025
Leda
It was very clean and employees pleasant. A lot of noise from the traffic and from adjoining rooms.
Leisure Family_with_children
10/10
Exceptional
11 Dec 2025
Kelli
Good room
And convenient location
Friends_and_family Friends
6/10
Pleasant
09 Dec 2025
Bethany
Updating.
6/10
Pleasant
09 Dec 2025
Tywanna
For the most part my stay was good..My room was good.. But the ladies at the desk do not have good customer service skills...They didn't talk to me like I was a guest ..They were not polite at all and not one of them said have a good day or hello ..I always had to speak first .I stay in hotels Alot and I'm always greeted when I walk in even sometimes I'm greeted by my name ..One of the morning ladies even questioned if I was staying there when I asked about the lobby bathroom .. I work overnight so I stayed there for three nights but I went to work at 9:00pm and I got off work at 6:00am and I came back to the hotel at 6:00 a.m. I just wanted to go in the bathroom and wash my hands so that I could get breakfast ..She asked if I had a room there and I felt it very disrespected. I will say the breakfast lady was very nice.. But all the other ladies need some serious customer service training..espcially the one with the tattoos on her arm who works in the mornings ...She is very unprofessional.... I asked for a late check out and one of the girls just told me no I had to leave at 11:00.. no consideration for the fact that I had worked overnight... And you can't tell me that she wasn't able to give me a late check out I'm just one person... I checked out but I still ended up coming back checking in for two more nights because I was trying to stay within my budget and a lot of rooms in the area were in the $200 range but price wise this location was more affordable for me .
Friends_and_family Family
2/10
Poor
07 Dec 2025
Stephen
Sorry room, tiles in bathroom were broken and missing. Terrible breakfast
Leisure Self
2/10
Poor
07 Dec 2025
Jose
Bad service front desk at night really rude
Leisure Family
10/10
Exceptional
01 Dec 2025
JULIO
awsome
Business_and_leisure Family_with_children
4/10
Poor
30 Nov 2025
McKenzie
Waited at the lobby desk for 10 mins before someone finally came to help. The room was filthy. Entire hotel smelled bad.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Kemely
Short trip, we had a good experience
Friends_and_family Family
8/10
Excellent
24 Nov 2025
Geneva
Room was clean and what I liked more was housekeeping. When I asked for something they never hesitated and made me feel welcomed. I asked different memebers from housekeeping and all of them were super nice.
Business_and_leisure Family
10/10
Exceptional
20 Nov 2025
Rachel
Staff is really nice.
10/10
Exceptional
16 Nov 2025
Anahy
Parking spots are limited. The parking lot is small for a big truck like mine but would be no problem with a smaller car. Other than that everything was great.
Leisure Family_with_children
10/10
Exceptional
16 Nov 2025
Virginia
clean hotel and room. staff was great. Karime made us feel special
2/10
Poor
13 Nov 2025
Skyler
Roaches, weed, unsanitary, stained, broken and horrible place for car security. Worst stay I’ve had in a hotel ever. Do yourself a favor and choose somewhere else.
10/10
Exceptional
10 Nov 2025
JULIO
Hjk
6/10
Pleasant
03 Nov 2025
Ricardo
When I first got there, there was no rooms ready and that was at 3 o’clock when I stepped in there was a smell of drugs. I told the lady at the front desk and she said the smoke comes from the outside in, so I said I guess. The front desk lady I think her name was Isabella. She was totally awesome. She helped me with getting my room a little quicker by calling housekeeping can you change my attitude about everything? Isabella was totally awesome. I believe that was her name.
Partner
8/10
Excellent
30 Oct 2025
Maideze
Walmart is near walking distance
Business Self
8/10
Excellent
28 Oct 2025
Denise
The staff was great. Friendly, prompt and accommodating. Our rooms were clean, comfortable and spacious.
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Maria
Helpful staff
Leisure Family_with_children
8/10
Excellent
20 Oct 2025
Maynor
Very good
Business
8/10
Excellent
20 Oct 2025
Ricardo
Very good
Business
6/10
Pleasant
20 Oct 2025
david
Got there at 430 and room wasnt ready. Broken door
Friends_and_family Family
8/10
Excellent
19 Oct 2025
Mihai
Decent place but hotels should never be built right by a highway. You hear all the highway noise.
10/10
Exceptional
13 Oct 2025
Dwayland
D
2/10
Poor
12 Oct 2025
Dora
Well it wouldn’t allow me to book for Monday night so I booked Tuesday night Tuesday thinking I could check in when I arrived but he told me I couldn’t cause check-in time was at three. I paid 120 something dollars and I didn’t get to sleep anywhere but in my car that night because I had just purchased the room 30 minutes prior to arriving and the gentleman asked me to pay another $114 so I didn’t have that so I slept in my car.
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Angelia
Close to varied dining options and close to The Potter's House of Dallas.
Leisure Self
2/10
Poor
27 Sep 2025
Sharon
The hotel was dirty in need of new furniture and the first room we were given smelled like urine with bugs on the desk in the room
10/10
Exceptional
25 Sep 2025
Manuel
Good quality
Business Friends
10/10
Exceptional
24 Sep 2025
Erwin
Good
Business
10/10
Exceptional
07 Sep 2025
Manuel
Everything was nice
Leisure Family
2/10
Poor
06 Sep 2025
Rigoberto
Clean room
Business Partner
8/10
Excellent
02 Sep 2025
Elizabeth

Solo stay

My rooms carpet had previous stains on it. The door had its trick to get in. Other than that the room was okay.
Self
10/10
Exceptional
13 Aug 2025
Manuel
Yes
6/10
Pleasant
11 Aug 2025
Cristophe
It was okay
4/10
Poor
10 Aug 2025
Dan

One time stay, won't repeat

Breakfast was included, but was very basic. Eggs, sausage, cereal, toast, muffins. Beds were comfortable, but the rooms were noisy both from outside and inside.
Friends_and_family Family
10/10
Exceptional
06 Aug 2025
Angela
Kool
10/10
Exceptional
31 Jul 2025
Lawadia
Food was descent
Leisure Family_with_children
10/10
Exceptional
30 Jul 2025
Koquice
Great stay
8/10
Excellent
24 Jul 2025
Bryan
It was very clean, and restaurants were convenient to get to
Business Self
2/10
Poor
19 Jul 2025
Carolina

Disappointing stay, despite kind staff!\n

I don’t usually leave reviews, but this hotel left me with too many issues to stay silent. I had to switch rooms twice—first because the air conditioner barely worked (a nightmare in summer), then again because ants were crawling inside the closet and bit me when I reached for my sandals. Honestly, I wish I were making that part up.

Breakfast was forgettable—bland, cold, and just plain sad. The rooms didn’t feel clean and had a strong musty, moldy smell that made it hard to relax.

That said, I do want to acknowledge that the front desk staff were incredibly kind and did their best to help. They were the one bright spot in an otherwise disappointing experience.

I hope the management steps up and improves things, because the people working here deserve better—and so do the guests.
Friends_and_family Family
6/10
Pleasant
17 Jul 2025
Riyalyn
Saw roaches in the restroom and told the general manager in the morning but they didnt not do anything
Friends_and_family Family
4/10
Poor
10 Jul 2025
Kali

Not worth the price

We spent 124 dollars for there to be a funky smell in the room a huge clearly visible wad of hair in the bathroom and a roach in the tub.
Friends_and_family Family
8/10
Excellent
07 Jul 2025
bill

Home away from home

Been our home away from home for medical procedure and follow ups. Clean, comfortable place to relax and sleep.
2/10
Poor
05 Jul 2025
Deadra

I dont recommend this hotel

Everything was good until I walked out to put my things in the car and I caught some men breaking in my car. They ran away as I was approaching my car... Not a good area!
Self
4/10
Poor
03 Jul 2025
Verified traveler

Do not recommend

Would not recommend. The elevator and our entire hallway smelled like weed. There was hair all over the carpet (not ours). The entire place felt humid and dank and my kid’s asthma would get worse any time we’d be in the room for a long period of time. We were supposed to stay there on the way back from our trip but decided on canceling that stay due to our experience being so subpar.
Friends_and_family Family
6/10
Pleasant
30 Jun 2025
Malik
Walmart is walking distance and a lot of restaurants
Business Self
8/10
Excellent
30 Jun 2025
Sabrina B
Didnt like location being so close to the highway!! The air conditioner took a long time to cool the room to a comfortable temperature. There needed to be a skimmer to skim debris from the pool!
We liked that the room was very large and spacious and that there was a sofa sleeper! The refrigerator and microwave worked very well.
Leisure Family_with_children
8/10
Excellent
29 Jun 2025
Kristi
Comfy quiet and convenient
Leisure Friends
10/10
Exceptional
25 Jun 2025
Omar
Not bad

Location & surroundings

Comfort Suites West Dallas - Cockrell Hill
4275 Dfw Turnpike/Ih-30, Dallas, United States

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Comfort Suites West Dallas - Cockrell Hill

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