Virgin Hotels Dallas

United States , Dallas - TX
Dallas, Turtle Creek Blvd, 1445
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100 reviews shown

10/10

Exceptional

01 Apr 2026

Jesus

Everything was great and a vibe!

Partner

10/10

Exceptional

31 Mar 2026

Anesia

10/10

6/10

Pleasant

30 Mar 2026

Jayven

A lot of the buttons in our suite to control the lights, curtains, etc. did not work. Staff was great. The floors in the restroom and bathroom could have been a lot more cleaner esepically considering we were in one of the most expensive suites.

Partner

10/10

Exceptional

29 Mar 2026

Kelly

Amazing

Family

10/10

Exceptional

22 Mar 2026

Phoebe

Hotel design was great, staff were all very friendly and helpful, the restaurant was beautiful and had great cocktails. The pool was great. Rooms were very well stocked, nice shampoo and conditioner and body products, qtips and makeup remover wipes in the room. The design of the room was great for bags and getting ready. Would 1000% be coming back to this hotel when I’m in Dallas. Also great coffee shops near by and they have a house car to bring you within a 3 mile radius of the hotel which is super conviennent if you don’t have a rental car.

Partner

10/10

Exceptional

16 Mar 2026

Matthew

Property was great. Room was really cool and comfortable. Outdoor pool and views were even better.

10/10

Exceptional

16 Mar 2026

Robert

Excellent…. Please check this place out.. you’ll live it!

10/10

Exceptional

13 Mar 2026

Jackie

Did not use this stay.

Partner

10/10

Exceptional

12 Mar 2026

Holly

Everything was great except the ice machine on the 10th floor wasn’t working.

10/10

Exceptional

09 Mar 2026

Herschel

Very nice and excellent hotel

Partner

6/10

Pleasant

03 Mar 2026

Teresa

I think they can better on the cleaning aspect !! It’s all right but it could be better

Partner

10/10

Exceptional

03 Mar 2026

Emily

The staff is amazing. From the valet, Simone, and Troy all made me feel welcomed and special! The property makes you feel that you are in Vegas. I forgot to mention when checking out that the only thing was my room’s sewer smelled strong at times. Other than that I would stay again

Self

10/10

Exceptional

02 Mar 2026

Richard

Loved the hotel. The bar and restaurant were excellent. Troy, our bartender, was super friendly, as were the other wait staff. Try the Mexican next door. Some of the best Mexican food I have ever had!

Partner

10/10

Exceptional

02 Mar 2026

Misti

We had a wonderful time!! The hotel is amazing!! what’s a great places to get pictures too! The staff is very friendly

2/10

Poor

01 Mar 2026

faiz

Horrible don’t ever stay here there’s absolutely no AC 90° weather. They only provide fans there’s no AC on the whole property and then there’s no water practice. You can’t even take a nice shower and then that stinks. The water doesn’t even go down in the drain drain that goes really, really slow and the place is disgusting. Don’t let the picture fool you

8/10

Excellent

22 Feb 2026

Andrew

Clean room, unique design, nice view of downtown Dallas. Front desk was efficient with check in and valet was superb.

Partner

10/10

Exceptional

21 Feb 2026

Elizabeth

The rooms are spacious. We really enjoyed the coffee shop and bar downstairs. We went during Christmas and they really outdid themselves with the decor. It was perfect

Partner

6/10

Pleasant

18 Feb 2026

Jennifer

The vibe of the hotel is great! Loved the decor and finishes. However, there were multiple things about our room that gave me the “ick” - sizeable stain and black marking on the giant lamp, several scratches on the coffee table, orange stains (bleach?) on the purple vanity chair, and white calcium build up on the red shower head. This is in addition to the bathroom light and window shade not working - but those two things were fixed as soon as we notified the front desk. Overall, the hotel just felt very unclean. The restaurant was also dirty - stains on the chair, hair in the chair, food on the ground, markings on gold pipes above bar that looked like handprints?! Finally, our drinks from the Commons Club were great, but the food was inedible. My husband got the Cuban Hash which looked like cat food or some weird meat and did not taste good. This hotel could be at the top of our list with just a little more attention to detail and cleanliness! But for the price, it was disappointing.

6/10

Pleasant

18 Feb 2026

Jennifer

8/10

Excellent

16 Feb 2026

Bryan

The style is what I absolutely love about this hotel. The staff is super friendly, and there's a ton of stuff to keep you happy and entertained while you're there. Would

10/10

Exceptional

16 Feb 2026

Chris

Great staff and hotel stay.

Partner

10/10

Exceptional

09 Feb 2026

Megan

Everything! Room was great - very clean with fun amenities. Staff was super friendly and helpful. Location was right next to walking trail that led to various neighborhoods. Pool and outdoor deck were really nice to work from or relax at.

10/10

Exceptional

24 Jan 2026

david

Great room and staff were so friendly and helpful

Leisure Partner

10/10

Exceptional

09 Jan 2026

Britini

Our stay at Virgin has zero complaints! The staff was excellent, the room was comfortable, clean and quiet with a fantastic view. The amenities were great, we took advantage of the car service and enjoyed drinks at the Commons Club. All around a great stay.

Partner

10/10

Exceptional

03 Jan 2026

Sharmone

Amazing staff! 10/10 experience.

10/10

Exceptional

31 Dec 2025

Lucio

Clean room, staff and amenities.

Leisure Self

10/10

Exceptional

11 Dec 2025

Giovanny

Spotless as usual

Business Self

6/10

Pleasant

09 Dec 2025

Madison

In my opinion, the price you pay for the room should include valet, especially when the only other parking options are scattered city parking (if you can find it) and a pay lot that you have to refill at midnight, for $35 dollars each time. I shouldn't have to pay an extra $62 to valet the car, which is an ABSURD amount of money regardless.

Also, at $360 a night (on the cheap end), the toilet seat was not in the best condition, I couldn't get the drawer safe to close unless I created a lock code for it so I hit my shin on it several times walking through, and the AC didn't work well or cool the room well. I ended up turning on a little fan I brought and putting it in the bed with me, and this was in December when I stayed.

Also, if you're going to charge $17 for a plate of Parmesan truffle fries, I should probably be able to taste the actual Parmesan or truffle. The plate came and the fries weren't very hot, and there was barely anything on them.

Business

10/10

Exceptional

09 Dec 2025

Belinda

The room was great and the front staff was polite and welcoming! Wish the bar stayed open later because the bartenders were very rude when we came down stairs after our Christmas party for an after party.

10/10

Exceptional

08 Dec 2025

Jeffrey

Great room. Great view.

Leisure Family

10/10

Exceptional

06 Dec 2025

Johnny

Partner

6/10

Pleasant

01 Dec 2025

Elisa

They used to have a jacuzzi which no longer exists. The bar closes early. Room service is great
Rooms are gorgeous and clean

8/10

Excellent

29 Nov 2025

Rosalina

The shower and toilets can’t locked the showers is big but don’t have holders to dress up.

Leisure Family

10/10

Exceptional

29 Nov 2025

Casey

Fantastic hotel with great staff.

10/10

Exceptional

26 Nov 2025

Julie

Room was spotless and the lobby was beautiful!

Leisure Partner

10/10

Exceptional

24 Nov 2025

Brad

Very friendly staff and fantastic chamber rooms. Way more usable and comfortable design than most other hotels.

Leisure Self

10/10

Exceptional

24 Nov 2025

Abd U

Everything was perfect

Leisure Partner

10/10

Exceptional

17 Nov 2025

Morris

Yes

Partner

6/10

Pleasant

16 Nov 2025

Diana

Everything good except smell of pillows and pillows linen. To me, the smell was overpowering dirty pillows or dirty pillow linens could have been. I used towels to mask some of the smell in order to sleep. My husband wasn’t bothered by it but I was. Other than that everything else in room was good. Room in good condition

Business

10/10

Exceptional

16 Nov 2025

STACY

Room was suoer welcoming and clean! I especially loved the foyer area that allowed for privacy.for bathroom/sleeping activities!

Business_and_leisure Self

8/10

Excellent

16 Nov 2025

Mary Megan

Hotel was nice. Good vibe, very dark room but that goes with the ambiance of the property. Staff at checkin was nice. Went to the bar for a drink and both the restaurant and bar had an unappealing mildew smell. On top of that after about 10 minutes with no one offering to take our order we left. Rooms were fun but overall a bit pricy for the current state of the hotel.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Becky

Every staff member was so friendly. From check in to bartender, to wait staff, and barista. Room was clean. Bar, restaurant and coffee shop were all awesome and eclectic. Easy access to American Airlines Center. Will definitely stay here again.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Grant

They need better lighting. The lighting was very poor, however, the shower was the best shower I’ve ever had, but due to bad lighting. It was difficult to get ready and function properly. The lighting was shut on and shut off. It was not comfortable.

Business

10/10

Exceptional

05 Nov 2025

Marcie

Staff are the best!!

Business

10/10

Exceptional

02 Nov 2025

Adrian

Great energy and great service

10/10

Exceptional

01 Nov 2025

Kayla

Everything was great, staff was amazing

Partner

10/10

Exceptional

30 Oct 2025

Benny

Good people

Business Self

10/10

Exceptional

21 Oct 2025

Shelley

It was an amazing stay & I wanted to bring the bed home with me!

Leisure Partner

10/10

Exceptional

20 Oct 2025

beth

Staff was friendly, place was clean and very comfortable, gym was great, food- delicious. I would stay there again no question. The view from my room was beautiful over the city....the bed was delicious...

Business

6/10

Pleasant

19 Oct 2025

Ronny

Bar was under staffed and closed too early for a Saturday night.

Leisure

10/10

Exceptional

16 Oct 2025

Carlos

Very good location and the food was great at the cafe.
Staff was good and the place was very clean.

10/10

Exceptional

12 Oct 2025

tina

Love the vibe!

Love the vibe of the hotel and the room! The colors are vibrant and the feel is deluxe.
Will stay at a Virgin again.

Partner

10/10

Exceptional

11 Oct 2025

Darshana

It was great experience!

8/10

Excellent

06 Oct 2025

Victor

Staff was outstanding. Excellent service. Hotel can use some updating. Better dining options.

Leisure Partner

10/10

Exceptional

04 Oct 2025

joseph

Nice room, good amenities, quiet and comfortable bed

8/10

Excellent

27 Sep 2025

Annie

Only bad thing was that the fire alarm went off for a long time and it went off two times

Leisure Family

6/10

Pleasant

27 Sep 2025

Marcello

alarm at 4.00 am no reason and no sorry

Business Self

10/10

Exceptional

25 Sep 2025

Michael

Awesome stay!!

10/10

Exceptional

24 Sep 2025

Christie

Enjoyed insight bar and Troy’s personal service

Business Friends

8/10

Excellent

14 Sep 2025

ERIC AND MEGAN

Good hotel, with a few annoying things.

The only annoying thing is they charge you for a dinner credit or something. We tried to do it but we were there for a business dinner event so basically just wasted money. I hate places that do that.

I also heard that mini fridge in your room had like Walmart prices for the alcohol and goodies. Unfortunately, not true. Expensive life all the other hotels.

10/10

Exceptional

03 Sep 2025

Tehneyat

Beautiful

Leisure Family

6/10

Pleasant

01 Sep 2025

Tinaya

The coffee shop was fire! The pool vibe was good. Our purple chair in our room had lots of stains and spots. This should be replaced. Pillow and bedding top notch!

10/10

Exceptional

29 Aug 2025

Nathan

I came across The Virgin Hotel brand in May of this year, handful of stays later, it’s now become my go to get away place….hands down where I recommend staying in Dallas. The Smeg refrigerator in each room, I now have one at home. Thanks for the great hospitality Virgin Hotels!

Business_and_leisure Partner

10/10

Exceptional

29 Aug 2025

Kyle

Great spot!

10/10

Exceptional

24 Aug 2025

William

Excellent weekend getaway for us and two golden retrievers

Business_and_leisure Pet

10/10

Exceptional

21 Aug 2025

Jacory

My experience in Dallas was nice!

Leisure Friends

10/10

Exceptional

20 Aug 2025

Dominic

Brilliant hotel staff is extremely friendly. The drinks at the bar spectacular.

Business Self

10/10

Exceptional

16 Aug 2025

Schuyler

Amazing!

Leisure Self

8/10

Excellent

11 Aug 2025

Kailyn

Summer Birthday Fun

Went to Virgin for Hubby Bday- Everyone was amazing. I loved how you could order from TV. I must say walking into a portion of the bathroom when you first walk through the door was quite strange but overall it was cool. Friday night soul music was awesome really great band. Thank you to the entire staff for being professional and providing quality customer service.

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Jacob

The hotel staff was wonderful and the room was great, but the pool was filthy—foggy, murky water with hair floating in it—so I didn’t even get in.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Carolina

beautiful hotel

Partner

10/10

Exceptional

30 Jul 2025

Brian

Amazing Staff

Amazing stay!

Self

10/10

Exceptional

28 Jul 2025

Marci

Hospitality was amazing. Beds were comfortable. The curtains at stains ( look like make up). But will book again in the future.

Friends_and_family Family

4/10

Poor

28 Jul 2025

Oscar

I was there for 1 night, expecting to enjoy the pool and relax, but it was a terrible mistake. As a guest you don't have priority or preference when it comes to use the pool, it was a pool party going on and it was packed and loud, the majority of the people who where there paid a day pass, and occupied all the sunbeds, for the cabanas you have to pay US$ 600 and rent the sunbeads US$200. The people that was there were loud and drunk, one girl vomited and passed out, and two others were crying. It was a terrible situation. I was afraid people would get violent or physical. We decided to leave. Then, at night, after having dinner, we came back to the hotel, and the bar was about to close, and I asked for a drink, and the bartender (a girl) was extremely rude and told me that they were closing, didn’t have ice, and poured me a whisky with ice in a plastic cup. Terrible experience overall, I don’t recommend this hotel at all, and will be careful because being at the pool can be dangerous

Leisure Partner

10/10

Exceptional

27 Jul 2025

Traci

Location was great. They have a curtesy shuttle that will drive you within a 3-mile radius so I able to get a ride to American Airlines center and then walked back that night after a concert. I had an Expedia VIP perk of having $30 off on food but caveat being that when ordering room service, you have to pay an amenity fee which was $25 and the food was >than $30 so not sure the perk is useful when used in this way as I could get something way cheaper elsewhere. My preference is for beds and pillows to be firmer and theirs was quite soft and sunken so did not sleep well. It was quiet and the room was nice overall.

Leisure Self

10/10

Exceptional

24 Jul 2025

christy

What had an exceptional stay! We greatly appreciated Rose and her above and beyond service!

Leisure Family

10/10

Exceptional

23 Jul 2025

Elizabeth Core

Loved it

Business Partner

10/10

Exceptional

21 Jul 2025

Jason

Amazing stay !!

8/10

Excellent

18 Jul 2025

Thrisona

The staff was very nice, helpful and personable. Troy the bartender was great. Great property. Enjoyed my stay. Would recommend.

Leisure Self

10/10

Exceptional

17 Jul 2025

Maria

Marvelous night at Virgin Dallas

My one night stay was delightful in every possible way. Interesting and inventive decor, super clean, very gracious and attentive staff everywhere. I would happily stay at a Virgin Hotel when the opportunity next presents itself.

Self

10/10

Exceptional

14 Jul 2025

Brian

Beautiful property, exceptionally helpful staff, It is close to downtown and freeways to allow for quick access to other beautiful areas of Dallas. Hotel lacks amenities, so make sure to purchase water and other snacks to avoid paying high prices for in room purchases.

Leisure Partner

8/10

Excellent

14 Jul 2025

Mark

cool place! amazing bed and pillows:)

Leisure Family

10/10

Exceptional

14 Jul 2025

Raul

Great property great staff

Leisure Partner

2/10

Poor

14 Jul 2025

Ghazala

The front dear girls were good for nothing …

Business Family

4/10

Poor

13 Jul 2025

Brian

We booked hoping to spend quality time in the swimming pool. When we got there, there were maybe 200 people all vying for incredibly small space within the small pool - many of whom had day passes and were not guests of the hotel. As a paying guest in the hotel, this was quite discouraging and disappointing. We did not end up celebrating my wife's 50th birthday with time in the pool as a result.

Leisure Family

10/10

Exceptional

13 Jul 2025

Julie

The room was AMAZING!!! We booked a suite for a special occasion and it far exceeded our expectations. The staff was amazing, Valet was so easy and the amenities (pool, gym, restaurant, pool bar) were unmatched. This hotel was a true vacation.

Leisure Family

10/10

Exceptional

08 Jul 2025

Gabriella

This hotel exceeded expectations. The staff are the true stars here. The rooms were clean and I love the whole vibe of this hotel. I really wish it was Adults Only because we did have issues with kids on a team causing disturbances in the pool but that was quickly handled. The valet are AMAZING and the free driver service was so helpful as all of our plans were within range and saved us on ubers. This hotel even has a free happy hour which was perfect before heading out. Definitely plan to stay here again!

Leisure Friends

6/10

Pleasant

06 Jul 2025

Verified traveler

Beautiful place with some surprising fees

The hotel is physically beautiful. We had a city view on July 4, and it was really remarkable. The room is incredibly sexy and feels perfectly designed for a romantic couples getaway.

The only disappointment is the food, which is decent but not nearly worth the price. There’s not a great variety in the menu, so it got boring eating there after more than one or two meals. And we were shocked at the end with our bill, because we really did not realize we had spent that much… Especially since we don’t drink alcohol.

Also, it’s worth noting that they charge you like a $50 resort fee when you arrive, which was not included in the hotels.com Booking.

Partner

10/10

Exceptional

04 Jul 2025

Juan

Great hotel. The staff is friendly and super helpful. Im definitely returning

Leisure Family_with_children

8/10

Excellent

03 Jul 2025

GLENN A

Did not like the very dark elevators.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Yuliana

This cute hotel is everything and more. The hotel itself is really pretty and well maintained. The location is nice, not run down. The amenities are lovely. From the pool, they gym, the library, the coffee shop, and the on site restaurant they are a solid 10. The staff are ALL very nice, friendly, and welcoming. I will definitely recommend the Virgin Hotel to family and friends.

Leisure Family

10/10

Exceptional

03 Jul 2025

Jamee

beautiful property, nice touches in the room

Leisure Partner

10/10

Exceptional

30 Jun 2025

Anastasia

I love this hotel, for the price point it’s really a great place and the vibe is very hip with a great staff and comfortable room

Business_and_leisure Pet

6/10

Pleasant

29 Jun 2025

Kaitlin

Overall, it’s a really nice property, but a dog barked most of the night I was there and it was difficult to sleep. It seemed like a dog from an apartment across the street, not inside the hotel. The shower head was broken, the tv remote didn’t work right, and the light switches were pretty hard to figure out. I expected more the high cost of a room.

8/10

Excellent

28 Jun 2025

Donna

The hotel is very nice. Staff is wonderful. Only complaint would be the pool. They open it to the public. I wish they would have stated that on the website. We wanted to sit in the nice lounge chairs relax and let the kids swim. That is not possible there. By the time we checked in at 3:00 all of the lounge chairs were taken and the pool was full of 30 something young adults standing in the water drinking. Was not the relaxing atmosphere we were hoping for.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Brent

5 stars

Had great staff and the room was very nice.

Partner

10/10

Exceptional

23 Jun 2025

Ashley

Wonderful service and great space. Would 100% stay here again!

Leisure Friends

10/10

Exceptional

23 Jun 2025

Alanna

The creature comforts. Soft robes you actually wanna wear. Gavin was out of this world with his southern hospitality. Troy in the bar was absolutely perfect. I would come to Dallas to stay at the Hotel and just hang with the absolutely wonderful people who work there. Highly recommend.

Business_and_leisure Family

10/10

Exceptional

23 Jun 2025

Tracy Ray

Dallas Market Stay

It was a great stay! We loved everything except the light switches LOL they just need regular light switches! Enough with the energy savings as we like a light on the bathroom all night!

Business

10/10

Exceptional

23 Jun 2025

Kimberly

Great hotel. Enjoyed the stay and decor of entire hotel. Very friendly staff.

Business