Name: Magnolia Hotel Dallas-Downtown
Address: 1401 Commerce Street, Dallas, 75202, US

8/10

Excellent

06 Aug 2026

Lawrence

The property has amazing history of being turned from a business building to a hospital. The room we stayed in was spacious with a nice view but the bed was a bit too small for room and there is no self parking near the property only valet as well as the shower pressure was lackluster.But overall the stay was great the staff were amazing.

2/10

Poor

06 Aug 2026

Nicholas

Will be requesting a refund. Only stayed in the room for one night. There were cockroaches in my nightstand, little bugs in the shower, and the water didnt even get hot or WARM even. Gross hotel

8/10

Excellent

06 Aug 2026

Todd

Clean room

6/10

Pleasant

04 Aug 2026

Priscilla

Hotel entrance was pretty but the room needed some love. Toilet was extremely stained, caulking in some areas needed replacement, closet door hard to open. Room didnt have a coffee machine which in now day is very basic. But this is very well located for tourist attractions.

10/10

Exceptional

04 Aug 2026

Julie

Great stay!

4/10

Poor

03 Aug 2026

Tina

Rooms and lobby are old and outdated, no carts for luggage to be found, closest parking more blocks away than can carry luggage or felt safe to do, tv didn’t work, only given one face cloth, showing up at midnight proved to be a nightmare on a Friday night as all the club hoppers are out and about. Took an hour for us to get out of the congested traffic and the poor lonely valet to get us parked. Then our room being on the 21st floor you can still hear music blaring from traffic and cars racing and reving their engines at 1 am. Two thumbs down!!

2/10

Poor

03 Aug 2026

Jax

No

8/10

Excellent

03 Aug 2026

Kayla

I like it being in downtown, and you can walk to several different places. The building was unique and beautiful. What I didn’t like is that booking the hotel it doesn’t mention $100 deposit. Feel like it needs to stated when booking

4/10

Poor

03 Aug 2026

Morgana

The plumbing was in bad shape. As soon as my party walked into the room the first thing we heard was the toilet draining, and it continued to do so all weekend, until it backed up and then started to overflow and flood the bathroom. The water temperature was also completely erratic and the pressure was inconsistent as well. When we called down to ask the staff to come help/fix our plumbing issues, we heard nothing from them and checked out without assistance seeing any response from staff in the room.

6/10

Pleasant

02 Aug 2026

eleow

Not enough staff and the hotel really seems to be dated.

6/10

Pleasant

02 Aug 2026

Kentrice

There was only one elevator working

10/10

Exceptional

01 Aug 2026

Angela

everything was amazing

6/10

Pleasant

01 Aug 2026

Saad

If you book through a third party and you wanted this leave the hotel. The hotel won’t refund your money.

10/10

Exceptional

01 Aug 2026

Taiwo

The staff so pleasant and helpful,the room was beautiful.I would definitely recommend anyone visiting definitely stay here.

10/10

Exceptional

01 Aug 2026

Tahymi

It’s good todo está cerca

10/10

Exceptional

31 Jul 2026

Phillip

I stayed at the Downtown location. It was close proximity to many different style restaurants. A 10 minute walk to the Dallas Aquarium. Hotel room was quiet. The only negative was the channel section. Thank God for laptops!

10/10

Exceptional

31 Jul 2026

Tamra

Nice hotel and close to venues downtown. Love the deep soaking tub

10/10

Exceptional

30 Jul 2026

Christopher

Valet parking was great, all the staff we interacted with were very friendly. There’s ample area to lounge and get some drinks in the lobby. The rooms were clean and comfortable. We will definitely book our stay again when visiting the Dallas area.

10/10

Exceptional

30 Jul 2026

Kathy

In a good location downtown Dallas, walking close and near to foods and coffee and bars. Staff professional. Amenities excellent. Room was very nice, large and you don't hear anyone else. No street noise.

10/10

Exceptional

29 Jul 2026

Stephanie

The staff was very friendly and helpful. Perfect location in downtown. The rooms were nice. There is only one microwave in the hotel and it is on the 25th floor. Aside from that, nice overall. Really enjoyed being able to pay for later checkout!

10/10

Exceptional

28 Jul 2026

Aundrea

Excellent location

2/10

Poor

28 Jul 2026

Kimberly

Not good. I had to ask for a different room on a different floor because the smell of weed was so bad. The first room had a layer of grime and was missing tiles in the bathroom. For parking, you have to chose between $45 daily valet or garage 1.5 blocks away (which includes walking by local unhoused folks who watch you a little too close for comfort). Laundry facility is only accessible via one of their elevators and is questionable. Pictures on Expedia are absolutely misleading.

6/10

Pleasant

28 Jul 2026

Suresh

Staff is nice and courteous.
Hotel property is old.
AC system is old, bathrooms have old fittings, lift doesn’t have any security system (like the ones which work with your room key card). Also they didn’t have security cameras.

8/10

Excellent

27 Jul 2026

Laina

The hotel needs a little bit of renovations in some rooms. Our room needs some TLC it seems. Toilet paper holder broken, hole in sink. Hot water of the shower was not always working, floor creaking in a certain spot. Faucet of the shower barely had any pressure. Pros: complimentary water saved us, great staff and helpful form. Great location but that’s the only thing you’re paying for. Valet is extra and no pool. So it’s really about what needs need to be met.

10/10

Exceptional

27 Jul 2026

Patrick

No elevator, had to carry luggage down 13 flights of stairs. My wife in a formal gown, me in a suit. Terrible start

Partner

6/10

Pleasant

26 Jul 2026

Dana

Basically have to valet park. Elevator did get stuck.

4/10

Poor

25 Jul 2026

Nocona

The room and bathroom were nice the hotel is just not what it used to be and doesn’t offer much for amenities. The room was in the worst location for trying to get a good nights sleep with the club right outside the window. One window is missing a black out blind and it was too bright all night long. Definitely will not be staying at this hotel again. Which is sad because it use to be a wonderful place to stay.

10/10

Exceptional

24 Jul 2026

Marisol

Nice hotel, old but in a good way

10/10

Exceptional

24 Jul 2026

Burjiz

a

8/10

Excellent

24 Jul 2026

Nancy

Hotel is in great location. Rooms were clean and staff was friendly. Only downside is it is very outdated and somewhat smelly like a grandma’s house who’s never updated her house since the time she moved in.

10/10

Exceptional

23 Jul 2026

Virginia

I love this hotel! The staff was outstanding, the hotel centrally located, the room exceptionally comfortable, and that oversized, deep bathtub was such a luxury for a bath lover like myself!

8/10

Excellent

22 Jul 2026

Krista

The room was clean and staff was friendly. Hotel was located centrally to all i was looking for.

2/10

Poor

22 Jul 2026

Devahne

Wouldn’t book again the pictures are not living up to what it actually looks like. It smells and made me itch. Had to check out same day.

2/10

Poor

22 Jul 2026

Mohammed

Very disappointing stay. The hotel was extremely dirty and not properly maintained. It did not meet even basic cleanliness standards. I would not stay here again or recommend it to anyone.

2/10

Poor

22 Jul 2026

Jamara

I booked a stay at the Magnolia Hotel in Dallas because of its convenient transportation access. I was excited about my upcoming trip, but unfortunately, a thunderstorm hit on the day of my arrival. As a result, we were stuck on the airplane for an entire 8-hour flight without any movement.

I tried to contact the hotel to resolve the issue, but they informed me that my reservation was made through Expedia. I had to call back and forth for the entire 2 days to get this matter resolved. The hotel insisted that I speak to Expedia, while Expedia insisted that I talk to the hotel. It was an unacceptable situation, and I believe either the hotel or Expedia should take responsibility for this reservation.

I am deeply disappointed and strongly advise other travelers to reconsider booking this hotel through Expedia.

Family_with_children

6/10

Pleasant

22 Jul 2026

Rasheed

My room had roaches

2/10

Poor

22 Jul 2026

Mark

Older hotel

Pictures look great not representative of reality

Facts are property needs massive upgrades

Only decent amenity is the next door coffee shop

From window covers to lobby to old furniture to weird lighting it felt like 1988

Did not complete full stay moved to Omni downtown

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Morgan

Everything was great close to everything you may need.

Friends

8/10

Excellent

21 Jul 2026

Anna

We

10/10

Exceptional

21 Jul 2026

Merly Joy

Very nice hotel

Family_with_children

10/10

Exceptional

21 Jul 2026

Claire

The hotel is located perfectly downtown. Close to many things to do in walking distance & a short ride to a lot more places to visit. Our room was Huge! I was shocked we had an entire kitchen and large family room for only purchasing a one bedroom room. big or even bigger than an apartment. The room was clean with a large double sink bathroom w/ large tub & two TVs with actual stations & movies. We had a very nice stay & will return. Thank you

Friends

4/10

Poor

20 Jul 2026

cameron

Staff was very nice, only complaints would be no useful amenities and the laundry room is kinda of scary

Partner

10/10

Exceptional

20 Jul 2026

Kelly

Good stay

10/10

Exceptional

19 Jul 2026

Haley

Very friendly staff and valet parking guys were amazing.

Family_with_children

6/10

Pleasant

19 Jul 2026

Yusnely

Just ok to rest, good location, nightmare elevators.

Family_with_children

10/10

Exceptional

19 Jul 2026

JULIE ANNE

Beautiful hotel. Simple and modern. Room/bathroom were clean and spacious. Hotel and valet staff were friendly and very helpful. Hotel connected to Flying Horse Cafe. Hotel location was perfect, right across the AT&T plaza and Exchange Food Hall plus central to many nearby bars and restaurants. Will be definitely be staying here again!

Family_with_children

8/10

Excellent

19 Jul 2026

Aaron

Classic downtown Dallas landmark. Staff was very nice and helpful. Only complaints were the extremely slow elevators and archaic and useless thermostat in the room.

Family_with_children

10/10

Exceptional

19 Jul 2026

Sherry

We were there a short time but it was a great place. Near restaurants

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Tara

slight dip in the floor by the windows, but this is the only hotel I'll stay at, I always felt safe and at ease and the staff is amazing i was staying there for the enhypen concert!

Self

10/10

Exceptional

17 Jul 2026

Pedro

It’s very nice and clean and is very spacious

Friends_and_family Friends

4/10

Poor

17 Jul 2026

Richard

I can't recommend the Magnolia. My room only had lukewarm water, the front desk twice forgot to send out my dry cleaning, and the cleaning person forgot to leave clean towels on one day of my stay. Only a few of the elevators are working which is problem around 9AM in morning when a lot of people are leaving. The carpeting in the hallways and rooms is old and needs to be replaced.

Self

6/10

Pleasant

16 Jul 2026

Angelica

The valet staff was very good.

Partner

10/10

Exceptional

16 Jul 2026

Midrar

The rooms are not even close to clean. The bathrooms

10/10

Exceptional

16 Jul 2026

Riong

Great locations, right where you want to be in Dallas!

Self

10/10

Exceptional

15 Jul 2026

Gerardo

La ubicacion es la mejor. Realmente me gusto Todo

Self

4/10

Poor

15 Jul 2026

Rami

The hotel is very dates need renovation and there Wes no hot water whatsoever building look old and the room was very dark and depressing

Self

2/10

Poor

15 Jul 2026

Yuli

I couldn’t even stay for the night. The room was so dusty smelly. The shower was dirty. I tried to rest, but I ended up leaving after a couple of hours the staff they didn’t even ask me why was I leaving? Check-in was like 15 minutes because the machine to make the room key was not working. They end up walking me to my room and brought a key 30 minutes later. I would’ve request a refund for the night, but I couldn’t even deal with the staff.

Self

2/10

Poor

15 Jul 2026

Harutyun

Good location , that’s it , all the rest is very bad horrible not even a 1 star hotel

6/10

Pleasant

15 Jul 2026

Francesca

when we arrived the room was not cleaned. We had requested for the new room to be cleaned the next day and that didn't happened. So at that point we decide to just stop asking since it seemed that the normal request couldn't be met. We made the best of it either way.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Lori

Loved it

Partner

6/10

Pleasant

14 Jul 2026

Amanda

The hotel itself was beautiful. The location was great! Close to everything we wanted to go to.
The room was spacious and clean. The staff were super helpful and kind.
My two complaints, the AC is an older unit & it did not get cold, it was on 55 & muggy & the water did not get hot.
Other than that, I would go again. Probably make sure that everything works properly before I settle in for the night.

10/10

Exceptional

14 Jul 2026

José

Excelente servicio prestado

10/10

Exceptional

13 Jul 2026

MARTIN

Habitaciones limpias

Family

8/10

Excellent

13 Jul 2026

Anthony

It was an OK property, but very convenient

2/10

Poor

13 Jul 2026

Jesse

Stayed in #626
looks like the bathroom wrestling match in it. the toilet was broken and re-glued together. the bathroom door had a hole in the back of it. the tile was broken. Bathtub didn't drain. there was NO HOT WATER on my last day of visit.

Rugs in main living area were permanently stained. Leather Couches were incredibly uncomfortable. TV in bedroom didn't have a Coax cable so it was useless. Street noise was pretty insane. internet was really slow.

This hotel is marketed as a 4star hotel. that is not only a huge stretch but a blatant lie. 2star at best. The price a day parking for this motel is just insane

Self

2/10

Poor

11 Jul 2026

Khanh

There were out of water bottles, no microwave, staff was unfriendly.

Friends

10/10

Exceptional

10 Jul 2026

Mark

I missed an in-hotel restaurant we were celebrating my wife’s birthday and I was told there was nothing special u could do for her during our stay!!!

Partner

10/10

Exceptional

10 Jul 2026

Ahmed

Nice place to stay

Friends

4/10

Poor

10 Jul 2026

sarah

Staff were helpful, but the property is not that well-maintained. There were no real amenities at the property, and the class of other hotel visitors was disappointing.

8/10

Excellent

08 Jul 2026

Robert John Sill

It was a nice hotel and they did upgrade us to a suite for free. The suite living room
Furniture was a little outdated and could have been a little cleaner but we had no issues with the staff or hotel at all. Valet parking was pricey and I wish they had cheaper options. It was nice having a refrigerator and microwave in our kitchen sweet as well.

Partner

10/10

Exceptional

08 Jul 2026

JOHANNY

Staff was very attentive. Specially Savannah from the front desk elevated my stay. Definetly going back.

Partner

10/10

Exceptional

07 Jul 2026

Mariangeles

La ubicación es muy buena. Estas cerca del transporte público.
La habitación es cómodo.
Sugiero que hagan limpieza diaria. No la hacen.

6/10

Pleasant

06 Jul 2026

Danielle

It wasn’t what I was expecting for a 4-star hotel. There were cracked tiles in the bathroom and small pillows. Overall needs to be updated.

Self

10/10

Exceptional

05 Jul 2026

Victor

Everything was excellent!

Self

2/10

Poor

05 Jul 2026

dwayne

Three night stay requested room to be cleaned daily. Never cleaned. Had the largest suite with kitchen. Had 2 plates. No dishwashing liquid for dishwasher asked front desk was told to go to drugstore to purchase. I travel often. May be my worst experience ever

Partner

10/10

Exceptional

05 Jul 2026

Elizabeth

clean room, nice staff and overall great experience

Partner

10/10

Exceptional

05 Jul 2026

ALEXANDER

Excellent hotel with extremely comfortable beds, friendly staff and self laundering facilities for only $1. Conveniently located on downtown Dallas only 3 minutes walk from Orange line light rail so travel to/from airport is cheap and easy ( no Uber needed)

Definitely highly recommended!

Friends

2/10

Poor

02 Jul 2026

Shauna

Fraud on my account hotel refused to acknowledge and refund. Never stay here or give them card info!! Currently fighting this with my bank. Greedy

8/10

Excellent

02 Jul 2026

Tim

We arrived around 7:45pm. We had to stop in traffic to unload. I was in a pretty large truck, so not really ideal. There was a valet booth, but nobody was present. I went inside, and asked where the valet was. They said there should be one there. I went out, and looked around, and just down the sidewalk was the valet...talking to two provocatively dressed women...while he watched the fifa soccer games on the GIANT screen across the street. He saw me, and started to come to the valet booth. Then he heard the soccer crowd go crazy and turned to go back to see what happened in the soccer game. I told him he needed to be paying attention to his job, and he came back again. He put a smile on and took my keys and did his job from that point forward.
Literally everything else about this hotel was great. Its an older hotel, so somethings get overlooked, but by and large, it was a decent stay. Pretty quiet in the room. We were on the 26th floor, and the view was spectacular.
4 out of 5 stars just because the valet couldnt break away from the game.

Partner

10/10

Exceptional

01 Jul 2026

Jameena Christian Miracle

.

Family_with_children

4/10

Poor

30 Jun 2026

Melanie

The building itself is gorgeous and the location is wonderful. Beyond that, I was underwhelmed by the quality of the room itself. It’s an old building, so I expected a dated interior and looked forward to the charm. I was instead met with a musty room, dirty mini fridge, lots of noise, and low water pressure when taking showers.
Our last night in the room, there was an issue with the toilet. We were told we could move rooms (11:30 at night) or use the publicly available bathrooms. We chose to just tough it out since we were leaving in the morning.
Staff was pleasant enough, but for the price we will definitely be choosing another hotel next time.

Partner

6/10

Pleasant

30 Jun 2026

Daniel

AC in our room is not working correctly

Partner

8/10

Excellent

29 Jun 2026

Preeti

The hotel is in a great location, surrounded by restaurants and parks. I stayed there in February and again for work last week (June) during the FIFA games. I found my room the second time to be much smaller, with the closest door being hard to maneuver, the carpet feeling damp, the bathroom sink making strange noises, and the room not having a hair dryer. Overall the hotel is a good option based on location. The next door coffee shop is delightful and most of the staff are very nice.

Self

2/10

Poor

29 Jun 2026

Gricelda

The room was EXTREMELY small and smelled of mildew. We booked for a staycation and ended up checking out the same night.
I spent more time waiting on my car to be brought back from Valet than I did in the room.

Partner

10/10

Exceptional

28 Jun 2026

Angelica Medina

Clean room an staffs were amazing

Self

4/10

Poor

27 Jun 2026

mega

I updated to a suite nothing is updated.The blinds wouldn’t go up, room service sucked. I called for room services instead of cleaning they just brought towels and left. Lights didn’t work, water was always cold. Ace sucked. The location is nice though. Never again.

Friends

10/10

Exceptional

26 Jun 2026

Doreese

Everything was ok. But the air conditioning barely worked. I was on the 15th floor. It stayed warm no matter how you turned the cooling temperature up. We woke up in sweat both nights.

Partner

10/10

Exceptional

26 Jun 2026

Solomon

5 stars

Self

4/10

Poor

26 Jun 2026

Jimmy

The hotel staff were friendly, however with a hotel that size you would think they would have more than one person on the front desk. Also, the property is poorly kept, the carpet was filthy. The grout in the bathroom was not the cleanest and curtains in my room or the blinds did not work. The windows were so full of scum You could barely see out of they. The furniture was very dated and a lot of the channels on the TV didn’t work. The shower also made so much noise when you turned it. They have a refrigerator but no microwave so it’s hard to reheat food. Lastly, all the pictures on the site depicts the hotel like a boutique style hotel, unfortunately it looks a bit ran down and due to poor upkeep

Friends

10/10

Exceptional

26 Jun 2026

Allan

Our room was very clean, only issue was trying to navigate the elevator system.

Friends

10/10

Exceptional

25 Jun 2026

Gwen

Only valet.

Partner

8/10

Excellent

25 Jun 2026

Stefanie

Our room was very spacious! A little dated/dingy but the building is historic so we didn't mind. Location was great with a lot of great restaurants nearby and access to the World Cup viewing party right across the street. Staff was very helpful! The only drawback was that we weren't able to control the temperature in our room on the 24th floor, but it was set to a comfortable temperature anyway so it wasn't much of an inconvenience. Would gladly stay here again.

Partner

6/10

Pleasant

24 Jun 2026

Alana

Hotel was surprisingly out dated for a downtown Dallas hotel. It was clean and the staff was great but if you want fancy, its not this hotel.

Partner

2/10

Poor

23 Jun 2026

Pamela

The only good thing about this hotel is the staff

Partner

10/10

Exceptional

23 Jun 2026

Roxana

Muy céntrico, cerca de todo los lugares turísticos para ir a conocer.

Partner

6/10

Pleasant

23 Jun 2026

Teresa Jennifer

You have to pay for parking. It was around $48/night.
There is no insulation in the windows. You can hear all cars zooming throughout the night time and playing loud music.
There is no overhead ceiling lights. Just lamps all around and I personally hated it. The windows were not clean from the outside.
Overall it was a disappointment.

Family_with_children

10/10

Exceptional

22 Jun 2026

Rafael

I had an amazing stay at the Magnolia hotel, perfect location with plenty to do downtown.

Partner

10/10

Exceptional

21 Jun 2026

Jason

Was a great location. We didn't use any of the amenities, but were happy to be right in the middle of downtown