Magnolia Hotel Dallas-Downtown

United States , Dallas - TX
Dallas, 1401 Commerce Street
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100 reviews shown

8/10

Excellent

25 Jun 2026

Stefanie

Our room was very spacious! A little dated/dingy but the building is historic so we didn't mind. Location was great with a lot of great restaurants nearby and access to the World Cup viewing party right across the street. Staff was very helpful! The only drawback was that we weren't able to control the temperature in our room on the 24th floor, but it was set to a comfortable temperature anyway so it wasn't much of an inconvenience. Would gladly stay here again.

Partner

6/10

Pleasant

24 Jun 2026

Alana

Hotel was surprisingly out dated for a downtown Dallas hotel. It was clean and the staff was great but if you want fancy, its not this hotel.

Partner

2/10

Poor

23 Jun 2026

Pamela

The only good thing about this hotel is the staff

Partner

10/10

Exceptional

23 Jun 2026

Roxana

Muy céntrico, cerca de todo los lugares turísticos para ir a conocer.

Partner

6/10

Pleasant

23 Jun 2026

Teresa Jennifer

You have to pay for parking. It was around $48/night.
There is no insulation in the windows. You can hear all cars zooming throughout the night time and playing loud music.
There is no overhead ceiling lights. Just lamps all around and I personally hated it. The windows were not clean from the outside.
Overall it was a disappointment.

Family_with_children

10/10

Exceptional

22 Jun 2026

Rafael

I had an amazing stay at the Magnolia hotel, perfect location with plenty to do downtown.

Partner

10/10

Exceptional

21 Jun 2026

Jason

Was a great location. We didn't use any of the amenities, but were happy to be right in the middle of downtown

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Klancie

Clean room. Could definitely use updating. Tiles in the bathroom floor are loose and coming up. Great for a simple stay.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Dalton

Not good

Partner

10/10

Exceptional

21 Jun 2026

Julie

Staff was so kind and helpful, as were the valet. Lovely room and view!

Partner

10/10

Exceptional

20 Jun 2026

MeLissa

Beautiful old hotel. Valet parking was quick and easy. Let us check in early since the room was ready. Free coffee in the lobby. Our room was on the 20th floor and the large windows had a nice view of the city. Good size room and affordable for downtown. Love the large tub/shower. Bedspread looked a little worn and toilet didn't flush well but those were the only complaints I had. Very walkable area. We never had to get the car. Walked to the art museums, restaurants/bars, and shopping, including at night. Would definitely stay there again.

Partner

8/10

Excellent

20 Jun 2026

Branimir

A hotel in an older building but in reasonable condition
Good size rooms and a very good location in central downtown Dallas
It has a nice cafe attached to the building on the ground floor

Friends

2/10

Poor

20 Jun 2026

Andre

It was Very outdated , very old and dusty STAY AWAY FROM THIS LOCATION ‼️ I did not stay I had to rebook at a new hotel

Partner

10/10

Exceptional

20 Jun 2026

Meghan

It is confusing to find parking if you are not using valet but everything was amazing

Partner

10/10

Exceptional

19 Jun 2026

Annette

Even though we stayed there just for a night, the staff allowed to check in early and were very friendly. The location was perfect with restaurants and shopping within walking distance.

Friends_and_family Family

2/10

Poor

18 Jun 2026

xiaolin

Worst hotel never - dirt everywhere. Fake 5 star review if there's any.
Very hostile front desk staff. I was asking a question. All her answer was: look for the answer in the sheet I gave you.
If you choose to stay here, that mean you're just dumb.

Self

2/10

Poor

18 Jun 2026

teresa

Avoid this place!! The BEST thing about it is location, past that...NOOOO!!! No restaurant, dingy and dated decor and rooms...even the towels/linen are \"ancient.\" The room are not well maintained. My TV didn't work (waited 15 min on the phone for operator/front desk) and finally had to go to front desk to get maintenance. The next day no one came to clean the room (Even though I requested it in time)! Got in the elevator and two different elevators were absolutely filthy - someone had spilled something (or worse), the floors were nasty. YUK!! I could understand if this place had a two-star hotel rating, the 4-star is definitely deceptive. I don't usually slam a place so hard, but this one is a NEVER AGAIN!!!

Self

2/10

Poor

18 Jun 2026

Dwane

Management was terrible, the front desk check in guy was rude, dry. Ashley the other check in person was great. Had to switch rooms twice because the A/C doesn't get cold. Their excuse for everything is the building is getting old..😂

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Vance

Room and amenities were great, and as expected. The rooms had abundant closet space, as in every room had a closet. Having a kitchen made my stay feel much more at home.

Self

4/10

Poor

17 Jun 2026

Meliza

El lugar está en buena posicion en el centro del downtown, solo que la
Propiedad está un poco vieja y deteriorada.

Family_with_children

8/10

Excellent

16 Jun 2026

Sandra

Every thing we needed it was there. will come again.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

James

Whole stay was great. Easily accessible to anything around a walking distance.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Matthew

The room and property was clean overall but it’s all out dated. The A/C didn’t work well in the room. If you need a microwave you have to go up to the 25th floor which is ridiculous as we were on the 9th floor. The valet took over 45 minutes to get our car for us when we were leaving. When outside there are nasty homeless people everywhere. The coffee shop downstairs was pretty good though. Would consider going back after updates.

Partner

6/10

Pleasant

14 Jun 2026

Phalon

The staff was nice but the sheets had blood on them. We were not happy at all, with that.

Partner

10/10

Exceptional

14 Jun 2026

Alec

So great! Loved the location -

6/10

Pleasant

14 Jun 2026

Gerald

A little dated, however the nastagia of the property was nice. Sink leaked and was stopped up. Curtains were torn. Overall decent stay for the price

Self

6/10

Pleasant

13 Jun 2026

Alan

The room was ok but a bit worn and dated. TV channel line up is very limited and only ABC was in HD.

Self

10/10

Exceptional

12 Jun 2026

Kirstie

The location is right in the heart of downtown and within walking distance of lots of places. Rooms are cozy and and always clean.

Friends

6/10

Pleasant

11 Jun 2026

Juliette

Stanley really didn't care how he treated us. We arrived super late from long travels and he was so rude and literally we only asked him if the room had a view and he said \"its too late for that you should have checked in earlier\" like just so inconsiderate but Tiffany I believe was her name was so kind and accommodating to our wifi issues...when Stanley gave us no insight that the higher floor had little to no wifi so we scrambled during work time and zoom..Stanley needs to be back of house..he doesn't do well speaking direct to guests.

Partner

6/10

Pleasant

10 Jun 2026

Megan

Parking cost $50. Great location. Outdated furniture.

Friends

2/10

Poor

09 Jun 2026

Sajo

I book accidentally .. but not checked in… I tried to cancel it , but they no refunded… very unhappy… lost my money..horrible

10/10

Exceptional

08 Jun 2026

Christy

Loved the sitting room. Wish there was a full restaurant.

Partner

6/10

Pleasant

07 Jun 2026

Kirby

We stayed in \"the parlor\", a spacious room which has all wood walls and it was disturbing how visibly dirty it all was. Even with no overhead lighting, (which gave us an overall dark room) you could not avoid the dust and dirt. A tall ladder, a can of pledge and a vacuum is definitely needed.

Partner

10/10

Exceptional

07 Jun 2026

Christopher

Amazing!

Self

10/10

Exceptional

07 Jun 2026

Kevin

The Magnolia is a no fuss location where they get the important things right.

I have stayed at the hotel several times in 2026. Each time the staff was excellent, my room (standard Queen) was good sized and clean, the bed was comfortable and the environment was reasonably quiet for being in the middle of downtown.

The value for location is unmatched in Dallas. Close to dining and all the major cultural and historic attractions in Dallas. Convenient to transit.

Partner

4/10

Poor

07 Jun 2026

Cheryl

The front desk was helpful upon arrival. Later in my stay I inquired with them about navigating my later evening return in light of a large downtown event that was occurring to which they had no knowledge of despite it being located on the same block. The property is outdated. It is drab, dark and has an odor throughout the entire property. The elevators are concerningly slow to respond, I happily was not stuck in one much to my surprise. The rooms are decorated in all dark brown with very poor/ineffective lighting. The bed was comfortable. The furnishings show wear. The \"health club\" has adequate equipment but again, it has very old carpet, drab paint and has a significant odor.

Self

6/10

Pleasant

07 Jun 2026

keith

not very good, best thing about the hotel was the location.

Self

4/10

Poor

07 Jun 2026

Andres

There was no kind of parking. You must park valet. Had I known that I wouldn't have bothered. The ac in room wasn't cold. The valet wasn't organized. Makes spending the extra money worthless. Never got the deposit back. Half the channels on tv didn't work.

Partner

10/10

Exceptional

06 Jun 2026

Josean

Everything was perfect. Not breakfast, not free time parking but is ok

Family

10/10

Exceptional

05 Jun 2026

Rebecca

Everything was good.

Partner

6/10

Pleasant

04 Jun 2026

Mark

Staff was zombie like. Rooms have scrape marks on the walls. Place had a bad remodel in the early 2000s and it shows. But for the price I guess it’s fine.

Self

10/10

Exceptional

04 Jun 2026

Amanda

Beautiful historic building in the heart of downtown. Easy to walk to everything & the staff was lovely.

Business Friends

2/10

Poor

03 Jun 2026

Maya

I hope this next part allows me to upload a video. Because words cannot describe what we witnessed, and what the room had in it. This should be a health and hazard violation all across the board.

Partner

4/10

Poor

03 Jun 2026

David

This hotel seems to have taken a dive over the last 10 years. I don’t come to Dallas often but I’ve stayed here before and I feel like it’s really calm downhill. I always stay in the same wood paneled style room but this time there was visible water damage on the blackout blinds that you can lower. Like moldy. Also, the overflow drain on the bathtub came straight off and it was a jagged hole behind it and somebody’s contact lens came out of it. Also, they only had one towel and no washcloths in the bathroom and when we went to ask for more, they never came up. And nobody cleaned our room at all the two days that we were there. There was a light fixture in the ceiling in the bedroom that didn’t work from any switch. Just sad. This is an iconic building. I hope someone does something with it.

Partner

8/10

Excellent

03 Jun 2026

Alexander

8/10

Excellent

03 Jun 2026

Julie

Clean room, beautiful historic building in the heart of Downtown Dallas.

Family_with_children

10/10

Exceptional

03 Jun 2026

Marbella

It was a very clean and nice place

4/10

Poor

03 Jun 2026

Paola

Staff was either wonderful or just rude. Room cleaning does not occur daily so must be requested.

Self

4/10

Poor

02 Jun 2026

Mattie

Staff is rude. Rooms are dark, curtains broken and the windows are filthy

Friends

4/10

Poor

01 Jun 2026

Ana

The room we stayed in was a queen suite on the 4th floor. The exterior windows were so filthy you could barely see out of them. The room smelled musty and the finishes were old and dated. Damage to the baseboards doors. The fridge in the kitchen handle was stained/dirty and it was extremely understocked. There was no wine/bottle opener or ice bucket. It was also very load day and night with cars honking and racing up the street (Commerce). Also noise and music from ATT plaza constantly.

The second floor bar was permanently closed and there was a creepy, disgusting old small hot tub off the 3rd floor stairwell (empty). The person who checked us in on 5/28 (Jesus) was a disheveled and unfriendly. He ran through is spiel in about 5 seconds and acted like we were bothering him. I would not stay here again, although it is in a great location. Stay at any of the nearby hotels.

Partner

8/10

Excellent

31 May 2026

Lauran

Property was clean and beds were comfortable

Friends_and_family Family

10/10

Exceptional

31 May 2026

Elizabeth

It’s awesome

8/10

Excellent

31 May 2026

Alex

The rooms are large and are a bit dated as well as the furniture. Not much lighting,
But the bed was comfortable. Parking is $49 for valet. There is no swimming pool. Across the street there is a place called the exchange where it’s like a food court that is open in the morning till later at night. Great place to eat breakfast lunch and or dinner. It’s a short walk to the art museum. maybe be about 15 minutes. Overall the stay was good. The hotel is just dated, but it seems to have a good history and a good location.

Self

4/10

Poor

31 May 2026

James

Just be aware if you do get a room with this place, there is nowhere to park really but valet so you will have to pay the 50 bucks for that. Also, I can’t vouch for the whole hotel but at least from the 21st floor up. The AC sucks it doesn’t matter what you try to adjust it to the temperature does not change the room was so warm. I had trouble falling asleep and staying asleep and you can’t even open the window not even a crack. The hotel itself is nice, but I was very disappointed with my stay and the comfort of the room.

Family_with_children

4/10

Poor

31 May 2026

Shertial

As a native of Dallas, I needed to stay closer to the city for a conference and chose The Magnolia Hotel based off of the pictures and Expedia reviews. I checked in and checked out literally in 20 min, knowing I couldn't receive a refund.

6/10

Pleasant

31 May 2026

David Ian

Not bad, not great. Could use some maintenance, and housekeeping.

Self

10/10

Exceptional

30 May 2026

Jimmy

Very nice stay will come back again

Friends

8/10

Excellent

30 May 2026

Christian

Okay overall

Self

10/10

Exceptional

30 May 2026

mason

The room was very pretty

Partner

10/10

Exceptional

29 May 2026

Caly

Loved it. Will stay again

10/10

Exceptional

29 May 2026

Artis

Partner

10/10

Exceptional

29 May 2026

Karla

Really enjoyed my stay here. Everything was well cleaned except the laundry room, ironically. The room was really spacious. If you need to park your car, you have to do valet, they don’t let you park your car yourself. It’s right in the middle of down town so there’s things to walk around and see. Their coffee shop was good. Staff was friendly and helpful.

Partner

6/10

Pleasant

28 May 2026

Tanja

There is no parking available other than valet for $48 per night. I only noticed this after I booked the room.
The room looked clean on the surface but did not feel clean. I would not stay here again.

Family

4/10

Poor

27 May 2026

Tony

This hotel is over 100 years old, and it shows! I do NOT recommend!

Partner

2/10

Poor

27 May 2026

Jessica

We had to outrun a storm on our way through to our next stop and this hotel refused to accommodate an early check in. We ended up paying for a room we could not stay in. I will never consider this place again. They claimed that housekeeping doesn't start cleaning rooms until 11 AM - yeah right.

Partner

6/10

Pleasant

26 May 2026

Canitra

Overall the room appeared clean but didn't feel super clean if that makes sense. But that's why I carry my disinfectant wipes. The bath towels were dingey and rough and scratchy. They weren't nearly white. Good thing I brought my own. The bathroom floor tiles were chipped or messily caulked over in large spots instead of replaced. It was more noticeable since the tiles are a greyish color and the caulk is bright white. We weren't able to connect to the free Internet. One of the bedside lamps with socket didn't work. The temp in the mini fridge got a little cool but didn't get cold, so we didn't put anything in it that required real refrigeration. It's ok for bottle waters or similar. There are NO microwaves in the rooms and they inform you that you have to go to the 25th floor if you want to use the microwave. The room temp was one of the best aspects, and was nice and cool. They aren't stingy with the A/C...that was a plus for me, as I don't tolerate indoor heat and humidity well. There's a nice cafe connected to the hotel and they serve pastries and coffee. The location of the hotel is very near the rail station and restaurants, night life, convenience stores. Overall it was a good stay. Some minor inconveniences but I would book again in the future if the price is right. I enjoyed the somewhat historic feel of the hotel.

4/10

Poor

26 May 2026

Stephanie

Understandable there will be noise across the street but we endured several days of EXTREMELY loud events at At&t including movies, drums, chanting, singing for several hours. It comes directly through windows. And let's not discuss the absolutely insane lock we found on our first room we were given that had what looked like bite and claw marks on it. I have photos for proof

Partner

10/10

Exceptional

25 May 2026

Michael

Dude that checked me in was very nice and polite. We cracked a few jokes about the things people do when you tell them to not touch certain things and had a good laugh. Room was amazing and way bigger than I thought it was going to be. It had a full kitchen, living room, and nice queen sized bed.

Partner

10/10

Exceptional

25 May 2026

Susie

We enjoyed our stay at the historic Magnolia Hotel. The valet parking was efficient and convenient. The hotel is quiet and comfortable. We were within walking distance of many attractions.

Friends_and_family Family

8/10

Excellent

25 May 2026

Kevin

Property is a value for the price. Excellent location. Nothing unexpected or inconvenient. Was at the hotel for a quick overnight stay and found the room to be clean and comfortable.

Partner

10/10

Exceptional

24 May 2026

Marlon

The hotel was convenient for the areas needed to be.

Self

8/10

Excellent

24 May 2026

John

Some things to be aware of. 1. Parking isn’t onsite. And cost 48 dollars to valet. It takes a goid bit if time to get in and out so factor that in if you have to go in and out. It’s an olde4 hotel and it shows. Proven tile in the bathroom, dated furniture and mid quality appliances. Lastly it’s right next to the ATT Discovery Center. So lots of loud music, sounds and lights. If you are a light sleeper this ain’t for you. Glad we got a special on the stay here. Neat if you stay in the downtown area but just be aware.

Partner

8/10

Excellent

24 May 2026

Joseph

TV did not work

8/10

Excellent

24 May 2026

Paola

Great location, but on Friday’s and Saturday’s it’s quite loud in the area so beware. WIFI is quite spotty in higher floors.

Self

6/10

Pleasant

23 May 2026

Travis-Clayton

It's a nice hotel, but it is a bit dated. Also, the noise from the street really penetrates into the guest rooms.

Self

8/10

Excellent

23 May 2026

Bryant

Great historic building in Downtown Dallas. Room was quiet and restful and the bed was very comfortable.

Partner

10/10

Exceptional

22 May 2026

Michelle

Very quiet and clean

6/10

Pleasant

22 May 2026

saleem

Old dingy building. No room service. Parking is only valet for $50/day. No microwave in room. Not worth the price. Lots of homeless people walking around.

Self

8/10

Excellent

21 May 2026

Nina

This hotel is very well located and has a wonderful view from our window. But window covers were not working properly… so one window was always with lights- it can’t be covers. Bathtub couldn’t let water to drain because it was always closed , so I must place a little plastic to make it open to drain water. Valet parking was not so smooth and easy… but generally we enjoyed to stay there. Those small things did not make us uncomfortable… we hope if next time we are coming- they will be fixed!;)

Family

2/10

Poor

21 May 2026

Eboni

Man!!!!!! DO NOT STAY HERE! You would’ve thought I was at the Motel 6!!! That’s where u should’ve stayed!! All them 4-5 star reviews was a lie! It’s an old a$$ hotel! Came to management 3 times about 3 issues and was only there 4 days!! THATS AN ISSUE A DAY! First day when I checked in room was so hot, “maintenance came” to fix it, stayed in my friends room 2-3 hours and came back and room was still hot!! Went downstairs and got a different room. Second day, brushing my teeth and I feel water on my feet, BOOM SINK WAS LEAKING BAD, HAD TO USE ALL MY TOWELS TO SOAK WATER UP! Third day, was showering and water fill that tub completely up and by the next morning water WAS STILL FILLED IN TUBE AS IF I TOOK A BATH. Management didn’t care or try to comp my stay! DO NOT STAY HERE! I should’ve just stayed at the dang motel 6!! Also, please don’t comment on this with b.s. apologies, should’ve gave me my money back!! DONT STAY HERE!

Business

6/10

Pleasant

21 May 2026

Juliana Di

The hotel was a nice hotel, it looks like it was luxury but know ,looks old and run-down. No restaurant. The valet parking is good. The room smells like old things

Self

4/10

Poor

20 May 2026

Dohomey

Be prepared to pay $50 to park and it’s mandatory valet. Only one microwave is available and it’s on the 25th floor. Area is sketchy lots of homeless people walking around. You can’t enjoy the outdoor area in the back because it was filled with homeless people. I was also charged an extra $50 for double beds when online it was only an extra $15. Even though I had a double room they only included one set of towels. No one was there when it was time to check in and had to wait about 10 minutes for someone to come to the front desk. Do not recommend

Business Family_with_children

10/10

Exceptional

20 May 2026

Jeff

Thanks

2/10

Poor

19 May 2026

Liannys

The building from the outside looks like you’re in an expensive stay until you enter. Extremely old and outdated. The employees are extremely kind and informed but look unprofessional. The a/c doesn’t work in all the rooms and there is terrible water pressure in their second floor “lobby” bathroom.

Self

10/10

Exceptional

19 May 2026

Breanna

Bathroom tiles were coming off, but the room was clean.

Family_with_children

8/10

Excellent

19 May 2026

opeyemi

Great location, rooms are a little dark, opening the window is an option but privacy is an issue as folks from other room can see you .. it is a great place especially if you are on a budget and want to be down town.. lots of things to see and places to eat..
Had minimal interaction with the staff otherwise I would pay a little more for another place next time.. however it served its purpose

Self

2/10

Poor

19 May 2026

Dean

Do not stay here. Terrible bed, bad ac, valet slow expensive

10/10

Exceptional

19 May 2026

Gaylene

Relaxing

8/10

Excellent

19 May 2026

Barbara

Valet parking

10/10

Exceptional

18 May 2026

Lisa

Love this Hotel, we have stay a few times.

10/10

Exceptional

18 May 2026

Jose Antonio

The hotel was in great shape considering the age.

Self

4/10

Poor

18 May 2026

Catherine

Looks like it was a great place to be 20 years ago. The room was huge 1 bedroom, full kitchen, full bath, living room, and dining area.

Parking was terrible. Disclaimer I was there on a busy weekend. I don’t know if it was normal busy or extra busy. Either way not well planned out. One of the parking attendants was helpful despite being rushed. Front desk staff was dismissive. Freezing cold room. Mystery stains on bedding and furniture. Broken, cracked, and scuffed everything and everywhere [floors, frames, art, elevators, walls, etc]. 1 of 7 elevators working in a 29 floor building. Very much regret booking here. Grateful I didn’t have to spend much time on site and everything else about my trip to Dallas was great!

Self

8/10

Excellent

18 May 2026

Suresh Metikurke

Good location and ideal for business traveler. it is right place of downtown and good restaurants around this hotel

10/10

Exceptional

17 May 2026

Tosha

We had a great stay at Magnilia downtown!

Friends_and_family Friends

2/10

Poor

17 May 2026

Dilshinder

One of the worst stays I’ve had. The room was dirty and smelled awful, and the electronics provided (like the hair dryer) were filthy. The AC and refrigerator barely worked. On top of that, I paid for valet parking and my car was damaged while in their care. Completely unacceptable—avoid this place.

2/10

Poor

17 May 2026

omar

The stuff was horrible. They didn’t want me to stay there. Check me in and park. Did they charge you $50 they lost my truck for like an hour and a half so I requested my money back.

Friends

10/10

Exceptional

16 May 2026

Paola

Didn’t drive so can’t comment on that. Staff have been great and accommodating.

10/10

Exceptional

16 May 2026

Paola

No kitchen but available microwave in 25th floor amongst its laundry facilities. But a very solid price for location and comfortable and quiet quality.

10/10

Exceptional

15 May 2026

Heather

I loved my stay here. It was like stepping back in time to the 1920's. The art deco theme holds throughout, and the view from the top floors is phenomenal! I've loved the Pegasus atop this building since I was a child, so this place was a real treat.

The only two negatives are that the mattress was a little hard and if you bring your car, expect to pay nearly $50 a night for parking.

Still, what a find!

Partner

6/10

Pleasant

15 May 2026

Mary K

The hotel used to be my go to for Dallas; however, it is now dated and in need of some upgrades. There were water stains on the ceiling, tub/shower did not drain. The only option for parking is valet. Took 30 minutes to retrieve cars. Lobby smells like gasoline and exhaust. Generally disappointing.

Self