Name: The Statler Dallas, Curio Collection by Hilton
Address: 1914 Commerce St, Dallas, 75201, US

10/10

Exceptional

12 Jul 2026

Wladimir

Great hotel with two nice pools and a very nice atmosphere

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Awuilda

The room could be better as far as cleaning. When I got there the room smell like smoke and was very the air conditioner wasn’t working. The front desk people were very helpful with accommodation.

Partner

8/10

Excellent

30 Jun 2026

Francisco

1) The room didn't have a fridge. We requested one and they brought it but this is basic.
2) The pool on the 3rd floor is kind of dirty and you have to go up using the stairs. There's another pool on the 19th floor but it's only for 21+ (not family friendly).
3) The room is nice.
4) Location is perfect, close to everything.

Family_with_children

10/10

Exceptional

30 Jun 2026

Philip

Incredible spot in the middle of everything

2/10

Poor

29 Jun 2026

Peyton

Took us over 2 extra hours after checkout for our room to be ready only to find out that our 7th floor rooms ac unit was out so they moved us to the 3rd floor with no view outside of the roof of the neighboring building. Then after we got checked in and went about our night we got back to our room only to find out our shower didn’t function due to a pipe burst. Staff was kind and tried to accommodate us about the situation but overall it derailed our trip unfortunately.

Partner

8/10

Excellent

20 Jun 2026

Mark

The food staff in resturant were abrupt. Food was served rom temp. Got an ok not a remedy

Partner

10/10

Exceptional

18 Jun 2026

Goldaysha

No complaints at all!!

Partner

10/10

Exceptional

15 Jun 2026

Emily

Property and staff was awesome!

Partner

4/10

Poor

14 Jun 2026

Alan

They need to make customers aware when pools aint open, we traveled from 6hrs away to come relax in a nice room with pools and nothing was working and we werent notified when getting rooms. Also the AC in our room was not working. Very unsatisfied

10/10

Exceptional

09 Jun 2026

Riley

Great property, great staff

Partner

6/10

Pleasant

06 Jun 2026

Lamar

Hotel was historical which is cool but a little run down in places for the price. My biggest beef was $65 parking which they double charged me. Only stayed one night.

Partner

4/10

Poor

04 Jun 2026

Leanna

The staff went above and beyond. Nothing in my review has to do with them. The rooms are a bit outdated. The bathrooms are beautiful but overall the first room we had smelt like cigarettes and the HVAC didn't work. Again staff was so accomodating immediately switched our room. The biggest letdown was from the marketing online I thought the pool at the hotel bar was open to the hotel guests at all hours and it wasn't. The pool you have access to is a bit sad. The food options weren't really available for lunch. But, I wouldnt let this deter you from booking here. The history of the hotel is really cool and it's a very welcoming environment

Friends

2/10

Poor

01 Jun 2026

Andrew

My wife and I stayed here for our 20th wedding anniversary last night, and upon check in our key didn’t work. I made the trip all the way back from the fifth floor to get the key reprogrammed, and went up again, and it didn’t work again. Third trip to the front desk, we were given a different room, but upon opening the door it reeked of smoke, either cigarette, or possibly marijuana. At this point, we were given a third room, but the view from the third room was of the ugly pipes on the roof on the back of the building, even though we had requested and paid for a room with a view. Finally, we were given a fourth room, which finally was acceptable. It got better briefly, especially after they told us that the first round of drinks would be on them at the on site bar. That being said, we were still charged for the drinks at checkout, I had to ask for them to actually honour their offer of the first round free, and we were also billed for breakfast, even though we had booked a rate that included breakfast. I’d even asked the server what I was able to get within the confines of the breakfast package, and was told that we can get anything on the menu, and it would be covered by the breakfast credit. However, at check out we were initially build $56 for the not free free drinks, and the breakfast that was only partially covered. After arguing that came down to $28, but the fact is when the first round is supposed to be free, and breakfast is supposed to be included, it should be $0

Partner

10/10

Exceptional

25 May 2026

Whitney

It was such a fun and resort style environment. We will definitely be back when we will have more time to enjoy the amenities!

Partner

10/10

Exceptional

25 May 2026

Uriel

Spacious room, clean smell,

Partner

8/10

Excellent

24 May 2026

Amy

Traveled with family, clean rooms and friendly staff.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Katty

Beautiful location and very comfortable room. I felt like I was sleeping on a cloud.

Partner

4/10

Poor

14 May 2026

Maureen

I arrived after 10pm exhausted from traveling and booked for one night for a specific work meeting being held there. I was advised (by a very nice front desk worker) that the hotel overbooked and they would be putting me at another hotel! Not the front desk workers fault but as you can imagine a huge inconvenience for a trip less than 24 hours specifically booked for being on site for a meeting. The hotel they sent me to was not nearly as nice and required a later night and earlier morning.

Self

10/10

Exceptional

10 May 2026

Namicia

The room was fantastic. Clean, staff was nice and professional.

Self

10/10

Exceptional

01 May 2026

ALEJANDRO

Close to everything and great restaurants nearby.

Partner

10/10

Exceptional

27 Apr 2026

Philip

The Statler is a marvelous property in a centrally-located area of Dallas hot spots! Dining at Overeasy for breakfast and lunch is a must and the rooftop is a great way to wind down the day poolside or at the bar.

Partner

10/10

Exceptional

26 Apr 2026

Rosney

Buena opción

Partner

4/10

Poor

26 Apr 2026

Jennifer

Car parking was $60/day, which added to an already expensive room. The room temperature control was a mess. Either the room too hot or cold.

Partner

8/10

Excellent

10 Apr 2026

Michael

Good spot to have fun at night. Drinks were very expensive though.

8/10

Excellent

08 Apr 2026

Venetia

I’d

10/10

Exceptional

30 Mar 2026

Melvin

very nice and renovated bathroom

Family_with_children

10/10

Exceptional

30 Mar 2026

Bennie

Our room was nice and clean. We loved the shower and bedroom. Staff were very friendly. Only issue was the ice machine on 4 floors were not working. Check in staff were able to make a note of it and refill my tumbler.

Partner

10/10

Exceptional

24 Mar 2026

Hannah

Parking is a pain so we used the valet. Family Pool was icy, no hot tub, the bar staff was drunk and couldn't even take our order. Other than that the hotel was clean and nice and the room had a beautiful bathroom.

Family_with_children

8/10

Excellent

23 Mar 2026

Suzie

I was on vacation with my family and the hotel was beautiful but I was very disappointed that I could not take pictures on the rooftop with my 18 year old daughter, this hotel was chosen for this.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Tayanna

Exquisite

Partner

2/10

Poor

15 Mar 2026

Debra

Beds r terrible 2 worn out Room 713 tv is outdated, no streaming channels to hookup your on subscription. SAD THE FOOD IS 2 SIMPLE FOR THE PRICE THEY CHARGE. NO ENTERTAINMENT AT ALL. DON'T TAKE YOUR KID. ITS BORING.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Joseph

Extremely accommodating staff, quiet well appointed rooms and a cool overall vibe.

Partner

8/10

Excellent

03 Mar 2026

Frodline

Staff was pho

10/10

Exceptional

02 Mar 2026

Monica

It was definitely a beautiful hotel! Staff members were all amazing & answered any questions I had. Room service was even more amazing with a view of the city! Looking for a lovely weekend getaway go try out The Statler! It’s beautiful & let’s start with the waterproof upstairs was the highlight of the trip! The amazing bartenders were the amazing souls I’ve met! I’ll be back soon!! Thanks again for an unforgettable experience!

Self

2/10

Poor

01 Mar 2026

Cameron

The valet lost my keys to my car for almost 2hours which made me miss the event that I was in town for. I really want my money for wasting my time

2/10

Poor

01 Mar 2026

Raymond

The lady at the front desk was amazing. She was very helpful.
I requested I needed a refund a week prior to arrive for personal reasons that we were unavoidable. The Statler would not grant me a refund nor would Expedia.
I will never stay that again. This was my second time there.

8/10

Excellent

23 Feb 2026

Valery

Restaurant have less food

Partner

10/10

Exceptional

21 Feb 2026

Rachel

Everything

Friends_and_family Family

2/10

Poor

20 Feb 2026

Cory

Absolutely disgusting hotel. Staff is nice. Worst hotel I’ve stayed at in downtown Dallas by far. Valet only unless you want to walk two blocks and valet is very slow.

Partner

10/10

Exceptional

17 Feb 2026

Lena

Great stay

4/10

Poor

16 Feb 2026

Kylah

Our bedsheets and blankets were super scratchy,

6/10

Pleasant

08 Feb 2026

Seth

Room was outdated and no mini fridge for how expensive it was is not a great look

Partner

2/10

Poor

31 Jan 2026

Suzy

Place seems outdated. Room had zero amenities apart from two bottles of three dollar water. Valet took 45 minutes to get our car. Someone was walking around with the key is his pocket the entire time. Missed our dinner reservation over it. If that wasn’t enough at checkout tried to give us wrong keys again. Won’t be back. Going to the Omni or others for now on.

10/10

Exceptional

28 Jan 2026

Ileah

Great

Leisure Partner

2/10

Poor

24 Jan 2026

Sean

They turned me away bc of the truck I was driving. Never had a problem when I was driving my 2025 Cadillac Blackwing. Unacceptable at the least!

4/10

Poor

12 Jan 2026

Ashley

Came here to celebrate my husband’s Birthday upon arrival I was given a room that was not what I booked online, not only that the room that I was provided was leaking water from the ceiling. Called down to the front desk then I was put in the room I originally booked online. Had I been told up front that I would be put in a different room other then what I booked for to accommodate my stay would have been maybe a little better but being told something so important after check out didn’t set well with me.

Partner

10/10

Exceptional

11 Jan 2026

CeCarol

Room was amazing! Staff helpful and courteous! Amenities… off the chain! Bowling, pool tables, drinks, food, live band… didn’t have to leave the HOTEL for anything!!! 10/10!!

Partner

10/10

Exceptional

11 Jan 2026

Brooke

Awesome time!

10/10

Exceptional

08 Jan 2026

April

Clean

10/10

Exceptional

31 Dec 2025

Laporsha

Spotless

2/10

Poor

24 Dec 2025

Kelly

The rooftop girl employee was rude. The housekeepers had an urgency to kick me out the room, as I waited for the bellboy. The hotel is an older hotel, even though it’s nice, I feel like the experience with some things made us not want to go back.

Leisure Family

10/10

Exceptional

13 Dec 2025

Thomas

Very clean room, the staff was extremely kind and friendly also they upgraded us for our honeymoon! Very down to earth place very worth the price!

Leisure Partner

2/10

Poor

07 Dec 2025

Gregory

This is no longer a premium hotel. Lack of hospitality focus, limited staff don't watse your money on room upgrades because its just Not worth it. Hilton management should clean house and get the staff refocused on the customer experience. Paid to upgrade to a King premium (almost $400) and the room didnt have a view, mini fridge and only 1 sink in the bathroom. Toliet wouldn’t flush and was clogged , tried to call the fromt desk but they didnt answer. You had to text on the app. Hilton needs to hite some staff and train them. They should secret shop the property, what a disappointment.

10/10

Exceptional

06 Dec 2025

Bobby

Manager went over and above to take care of a problem!

Leisure Family

10/10

Exceptional

30 Nov 2025

brandon

It was amazing! Have no complaints

Leisure Partner

6/10

Pleasant

30 Nov 2025

Johnson

Building is old, no fridge, no microwave. Wouldn’t even let us checkout late. Overall an underwhelming experience

Business_and_leisure Family

6/10

Pleasant

30 Nov 2025

akinjide

Nice hotel overall, but definitely not what I’d call luxurious. The elevator and lobby had an unpleasant odor, and the valet service was terrible, even after requesting your car, you still have to go out front and ask again. Honestly, not worth the price point.

10/10

Exceptional

13 Nov 2025

Ryan

The hotel was a true classic and the speakeasy is a must visit!! Great location, great rooms and great service!!

4/10

Poor

10 Nov 2025

Aaron

Rooms are ok. Bathroom is really nice and elegant. Room needs attention. Furniture is old and outdated. Hotel feels cheap. Not high end. Sorry but I was going to stay on the Omni but I stayed there before and wanted a change. I believe I will go back to the Omni hotel.
My thoughts

Leisure Partner

8/10

Excellent

09 Nov 2025

Asia

Good location, nice staff. Make sure request mini fridge and microwave if you need it.

10/10

Exceptional

30 Oct 2025

Stephen

Yes, but i did not eat

Business_and_leisure Family

2/10

Poor

23 Oct 2025

Molly

The bathtub drained all over the floor. Called for service no one ever came.1 inch of water remained on the floor through the night. Had to walk through it to use the bathroom. Asked for a manager to call never did.

Business

10/10

Exceptional

11 Oct 2025

Kevin

My type of place

Leisure Partner

10/10

Exceptional

21 Sep 2025

Dan

Nice venue for large party.

10/10

Exceptional

19 Sep 2025

Crystal

It was beautiful and so clean! We will return in the future for another staycation.

Partner

2/10

Poor

14 Sep 2025

Justin

Homeless people everywhere, this place is like fools Gold. Looks good but it’s NOT worth it.

Partner

10/10

Exceptional

08 Sep 2025

Keennon

Love it

10/10

Exceptional

05 Sep 2025

Rikisha

Will Be Back !

Business_and_leisure Family

10/10

Exceptional

05 Sep 2025

Kalisha

Room was clean, beautiful, and when I arrived I was greeted with a glass of champagne. Perfect for me and my hubbys staycation.

Partner

4/10

Poor

03 Sep 2025

Falconeris

The Hotel looks amazing, but having to kill roaches in order to use the toilet and even kill the ones on the toilet seat isn’t my idea of a hotel! The Statler in Dallas is INFESTED with ROACHES !!!!

Leisure Partner

10/10

Exceptional

02 Sep 2025

Linda

Great hotel and the staff were all so great!

Business Partner

2/10

Poor

01 Sep 2025

Felice

Hall ways smell bad and they had me in wrong room then try fix and mess up again. Took 3 times. Floor 3 smell so damn bad

Business_and_leisure Partner

10/10

Exceptional

01 Sep 2025

Brooke

I loved it here, staff were super nice and helpful. Waterproof is basically just a club pool parties during the day, club at night with loud music. Drinks are very expensive and 20% gratuity is included. There is another pool on the third level which is quieter and more laid back. The property was modern and they kept everything clean. My favorite thing was the bathrooms in the room. Waterfall shower head and a deep soaking tub. The beds were also super comfortable. The property is also walking distance to the AT&T district and lots of restaurants. I would definitely stay here again.

Leisure Friends

10/10

Exceptional

31 Aug 2025

Kofi

Fast check in

Leisure

10/10

Exceptional

16 Aug 2025

Roger

Rooms a incredible

8/10

Excellent

14 Aug 2025

Donovan

Bed comfort, lovely bathroom, nice view by the pool

Leisure Friends

10/10

Exceptional

14 Aug 2025

Michael

Nice property enjoyed upgrade

Leisure Partner

10/10

Exceptional

13 Aug 2025

Garland

Booked online. Checked in withouth a hassle. Maybe 3 minutes tops talking to the receptionist and i was off to my room. Just as easy to leave. Deposit was back in my account before i made it home

Leisure Partner

10/10

Exceptional

10 Aug 2025

Jon

Great Bathroom!

Partner

10/10

Exceptional

08 Aug 2025

Aungenae

Our room was very nice and clean. We enjoyed the view of the pool. We took advantage of the speakeasy down in the basement area. It was such a great vibe! A very mature crowd that we appreciated!

Leisure Partner

10/10

Exceptional

04 Aug 2025

Niesha

I liked everything about this place

Business_and_leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Gerardo

A

10/10

Exceptional

28 Jul 2025

Enrique

The Waterproof experience was fun, and hotel’s location was centered of pretty much everything.

10/10

Exceptional

28 Jul 2025

Amanda

Great hotel, very swanky and decorated chic. Had a Greta vibe. We spent the late afternoon at the rooftop pool and it was such a great party!

6/10

Pleasant

27 Jul 2025

Carrie

Good restaurants close by.

10/10

Exceptional

27 Jul 2025

prabhjot

best one in dallas

10/10

Exceptional

23 Jul 2025

Paris

The bathroom was the most beautiful, aesthetically pleasing bathroom I’ve ever seen. Never wanted to leave the shower, but it’s easy when you have monogrammed robes waiting for you:)

Leisure Friends

8/10

Excellent

23 Jul 2025

Deja

Nice hotel to stay. Didn't like the room coverage for incidentals but overall nice rooms, especially the restrooms

Leisure Partner

6/10

Pleasant

16 Jul 2025

Melissa

The Statler Hotel was okay, but a lot of details were disappointing and misleading. The 9th floor pool is tiny—waist-deep at most—and probably fits 10 people max. There are no views, and you have to get to it via a strange staircase.

The rooftop pool on the 19th floor looks like an infinity pool with skyline views and a DJ in the photos, but in reality, it’s just a shallow kiddie pool with no views. They charge $200–$2,000 for a cabana that’s nothing like what’s advertised. Totally not worth it.

They also don’t disclose that you can add one extra person to your room for an additional $20 per night—but they only tell you that in person, not over the phone or online. Communication could definitely be more transparent.

The room itself was average. The shower had no barrier or stopper, so the bathroom would flood every time you used it. Also, there’s no mini fridge in the room, which was frustrating for a hotel in this price range.

The gym was honestly the best part—clean, well-equipped with Peloton bikes and multiple treadmills. Plus, the location is great and walkable to a lot of good restaurants.

Overall, I wouldn’t stay here again. It’s not terrible, but the misleading photos, lack of transparency, and poor room design made it a frustrating experience.

Leisure Friends

8/10

Excellent

16 Jul 2025

mariko

I have always stayed here at this hotel because it offers everything I desire in a full-service hotel. It has several on-site dining options and all of them are good, it has great entertainment options for whatever you may be in the mood for, and the staff is very friendly and kind. This is the first time I have driven a car during my stay there and I was taken back that the valet charge is $65 per day which I thought was excessive.

Business_and_leisure Self

10/10

Exceptional

07 Jul 2025

Oscar

Very Nice place

Leisure Partner

4/10

Poor

05 Jul 2025

Brittney

Will not return.
Ac unit did not work. At checkout desk the following day- pictures shown of thermostat and AC filter conditions from room 528 and our displeasure of being hot all night due to ac not working.
“Ah. I’m sorry.” That’s it. Will not be returning to the Stratler or sending recommendations.

Leisure Family

8/10

Excellent

02 Jul 2025

Adam

It is a great property with cool amenities and amazing bathroom! However, the hotel is old and rooms are outdated and dirty. Carpets were stained, walls with questionable scratches/mold. Sheets not the cleanest. TV is old and does not allow you to connect your phone. Additionally, the first night was difficult to sleep because of some constant weird water pipe noises. I did not stay in the hotel a lot, but it was not so enjoyable to sleep in.

Leisure Partner

6/10

Pleasant

22 Jun 2025

Katie

This hotel is nice, but not for the price they charge. The valet & front desk personnel were very friendly. The hotel itself is beautiful from the outside, the lobby, & the bathrooms were really modern.

Upon first impression of our room, oddly our mattress did not fill up the bedframe. There was a gap at the headboard and footboard about a foot short on each end. The room was also lacking a mini fridge which was unfortunate.

This hotel has two pools. One was completely shaded by check in time and did not have a bar. The other (rooftop) had the bar but I would hardly call it a pool. It was about 15 feet long and 8 feet wide. The only comfortable seating was marked as reserved which I’m assuming they want you to pay cabana prices? We never saw anyone sit there the whole time we were there. Zero shade. The crowd was interesting… not exactly high caliber luxury clientele. I think they allow people who are not staying at the hotel to come up to the rooftop, because there was a sign about the dress code in the lobby by the elevators. They do serve beverages at this pool and our server Jasmina was very sweet.

On checkout

10/10

Exceptional

22 Jun 2025

Brandon

Great Stay!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Tinatsei

Nice as always.

Leisure Partner

4/10

Poor

08 Jun 2025

CHRISTIAN

Real nice hotel but we didn’t feel appreciated. The floor the places us on had some flood remediation going on with load humidity fans. In our room the faucets were broken. We have a 1 year old. One of the reasons we chose this hotel was for their pools. The hotel on the top floor is adults only. No kids. The pool they have on a seperate floor, only has access by stairs.. we had to literally carry out stroller up the stairs because our baby was asleep in order to even access the pool.

We don’t take away from house nice the hotel is on the first floor but once again, we simply didn’t feel appreciated for the price.

10/10

Exceptional

02 Jun 2025

Ashley

Wonderful and will be back

Self

6/10

Pleasant

01 Jun 2025

Jerry

It’s 250 for incidentals. Parking is 60.

Partner

6/10

Pleasant

31 May 2025

Jarrod

This property is very overrated. The staff was not engaged or friendly. The pool apparently after a certain time you can’t wear shorts, but if you were already there you are “grandfathered in”, according to the host. I was very let down by this property. There is a lot of hype that is does not live up to.