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Ac Hotel Dallas Downtown

Dallas - TX · United States

1712 Commerce StView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.4/108.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel Dallas Downtown

Enjoy a stay at the AC Hotel by Marriott Dallas Downtown, conveniently located near the Comerica Bank Tower and Majestic Theater. Take advantage of amenities including an indoor pool, fitness center, and on-site restaurant and bar. The hotel also offers complimentary Wi-Fi, business center, and dry cleaning/laundry services.

Each of the 128 guest rooms features a refrigerator, LCD Smart TV with cable, private bathroom, and safe. For events, the hotel boasts over 1, 900 square feet of meeting and conference space.

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With a stay at AC Hotel by Marriott Dallas Downtown, you'll be centrally located in Dallas, a short 9-minute walk from Kay Bailey Hutchison Convention Center and 15 minutes by foot from Dallas World Aquarium.

This hotel is 0.9 mi (1.5 km) from The Sixth Floor Museum at Dealey Plaza and 1.4 mi (2.3 km) from Reunion Tower. Make yourself at home in one of the 128 guestrooms featuring refrigerators and LCD televisions.

Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dallas? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and meeting rooms.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • 0.65 percent destination fee will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
  • Minimal age
    21
  • Optional fees
    • Covered valet parking fee: USD 55 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

AT&T Discovery District 0.3 km / 0.2 mi
Majestic Theater 0.4 km / 0.2 mi
Dallas City Hall 0.6 km / 0.3 mi
Renaissance Tower 0.7 km / 0.4 mi
Kay Bailey Hutchison Convention Center 0.8 km / 0.5 mi
Pioneer Plaza 0.9 km / 0.5 mi
Dallas Farmer's Market 0.9 km / 0.6 mi
Old Deep Ellum Historic District 0.9 km / 0.6 mi
Dallas County Courthouse 1.1 km / 0.7 mi
Dealey Plaza 1.1 km / 0.7 mi
Wyly Theater At AT&T Performing Arts Center 1.1 km / 0.7 mi
Dallas Museum of Art 1.1 km / 0.7 mi
Nasher Sculpture Center 1.1 km / 0.7 mi
Klyde Warren Park 1.2 km / 0.7 mi
Dallas World Aquarium 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 128
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 24 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Spa centreExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable5 photos

    Ac Hotel Dallas Downtown

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Ac Hotel Dallas Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible Two Double bedsRoom • Accessible Two Double bedsROO.H6-2D

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    Room Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Ac Hotel Dallas Downtown

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable16 photos

    Ac Hotel Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning
    • Bathroom
    • Shower

    Facilities with extra charge

    • Ironing set
    • Cable TV
    • Housekeeping
    • Safe
    • Hairdryer
    • Direct dial telephone
    • Tea and coffee making facilities
    • Fridge
    • Internet access
    • TV
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Ac Hotel Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Shower
    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 29 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable14 photos

    Ac Hotel Dallas Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Shower
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Wi-fi
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible Two Double bedsQUADRUPLE • Accessible Two Double beds • 1 Bedroom • 29 m²QUA.H6-2D
    QUADRUPLE Accessible Two Double bedsPhoto unavailable6 photos

    Ac Hotel Dallas Downtown

    QUADRUPLE Accessible Two Double beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable17 photos

    Ac Hotel Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Desk
    • Cable TV
    • Housekeeping
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Ac Hotel Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel Dallas Downtown

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Steven
Good hotel with a great location. However, their pet policy is misleading. They advertise themselves as pet-friendly, but they only allow service animals. It would be more accurate if they clearly stated that only service animals are accepted.
Family_with_children
6/10
Pleasant
20 Jul 2026
Cecilia
The first hotel room had a considerable amount of small bugs throughout the room. We went to reception and were offered a new room which did still have a bug in it. Reception did provide complimentary drinks for the inconvenience which was appreciated. The elevators usually smelled not great. Overall it wasn’t a bad time but I would return.
Friends
8/10
Excellent
19 Jul 2026
Kevin
Everything was great, except the elevator. I don't know what problem the inventor of that contraption was trying to solve, but the unintended consequences are several.
Partner
10/10
Exceptional
19 Jun 2026
Barbara
Good location for great restaurants
Partner
10/10
Exceptional
19 Jun 2026
Kenneth
Clean room and bathroom, hotel and lobby. staff was really helpful.
Friends_and_family Friends
10/10
Exceptional
26 May 2026
marco
Nice hotel and great staff
Self
10/10
Exceptional
05 May 2026
Jennifer
Love!!!
10/10
Exceptional
28 Apr 2026
Renee
Easy location, Valet parking service worked seamlessly with friendly helpful staff.
Partner
8/10
Excellent
26 Feb 2026
Rocio Jazmin
The hotel was nice in a good location for day time strolling, but sketchy in the night time. We were given a room with a horrible view - the parking structure. Walking distance to good places to eat or walk.
Family_with_children
8/10
Excellent
23 Feb 2026
Victoria
The room was nice and comfortable. Staff were great. It is a little noisy from the street and neighbor rooms. The internet was pretty slow, butnot problematic.
Family
10/10
Exceptional
20 Feb 2026
Jose Eduardo
Everything was great.
10/10
Exceptional
15 Feb 2026
Thomas
Clean rooms and friendly staff
10/10
Exceptional
15 Feb 2026
Olawale
Good
10/10
Exceptional
12 Feb 2026
Christina
Clean room, staff was friendly and this location was perfect for our Hot Chocolate Race weekend!
Leisure Family
8/10
Excellent
11 Feb 2026
tracey s
Room was clean. Staff was great. Did not use amenities.
Leisure Self
10/10
Exceptional
10 Feb 2026
Ben
Big room
Business
10/10
Exceptional
18 Jan 2026
Tiara
Great Stay, the parking in more expensive that they said but it was great otherwise
10/10
Exceptional
11 Jan 2026
Lyssette
Excellent service.
Leisure Family
10/10
Exceptional
11 Jan 2026
John
Very friendly staff, clean room, great location. Would absolutely book here again.
Business Self
8/10
Excellent
06 Jan 2026
Svlvia
The room was so nice. Super clean and inviting. The water pressure wasn't as strong as I'd have liked, but it got the job done. The ac was nice and cold but the room did get hot in the middle of the night. It was overall a great stay.
Leisure Family
10/10
Exceptional
02 Jan 2026
Kaya
We had a great stay and would definitely give this hotel five stars. We stayed for a couple of days over New Year’s in one of the king rooms and had no complaints at all. The room was very clean and comfortable, and room service being available was a nice bonus. The hotel has a good bar and a convenient little market, which made our stay even easier. The downtown Dallas location was perfect for the event we were attending and made getting around extremely convenient. Overall, a wonderful experience and we would happily stay here again.
Friends_and_family Friends
10/10
Exceptional
28 Dec 2025
Rhonda
Yes it was the best of best loved it wanna stay there forever
2/10
Poor
24 Dec 2025
Jeleel
My car was broken into . Over 3k worth of property damage & personal items stolen .. no microwaves in room .
Self
6/10
Pleasant
16 Dec 2025
Karen
The hotel was fine but the housekeeping was dreadful. We needed to use a pull out and we were handed sheets and told to make it up ourselves. I asked for a blanket for the pull out bed and housekeeping was not able to provide me with a blanket. I had to go down to the front desk to get one. We left the room between 9-11 every morning and returned late every evening to a room that had not been cleaned. I had to find housekeeping to get fresh towels. Overall very disappointing.
Leisure Family
6/10
Pleasant
01 Dec 2025
Anh
Clean room and nice staff. Internet is slow unless you pay extra. Valet is expensive compared to a free but very inconvenient parking lot.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Julie
Clean room, great view but sink water pressure was terrible. It took so long to wash hands brush teeth etc. because there was barely any water pressure or water coming out. Shower water pressure was amazing though. Love that you could get to the Starbucks right through the hotel.
Leisure Family
10/10
Exceptional
21 Nov 2025
Amy
Very clean and spacious. The room was very modern and comfortable.
Leisure Friends
2/10
Poor
17 Nov 2025
Quanae
Upon arrival the front desk staff was excellent. She was friendly and gave advice on where to eat and shop. The person who cleaned the room left only one set of clean towels on a few occasions. I had wait to shower until it came usually 30 minutes. The valet service was also the an issue. Everytime I got back into my rental car the radio station was changed. Why are you touching the radio. Park the car leave it! What else are you doing with the car?! One guy had bad hygiene and smelled really bad of body odor. In addition, upon departure one of the valet attendants was careless with our luggage and broke the handle of my daughter’s new bag. The hotel was great in giving advice on how to resolve it and informed us that the valet service is outsourced. Next time I’d stay elsewhere despite the good points.
Friends_and_family Family
6/10
Pleasant
09 Nov 2025
Sara
The hotel was nice, but there were a few small things that could’ve used improvement. For example, the toilet seat was broken and barely stayed on during use, the indoor pool was not heated, and the lobby restrooms had not been maintained.
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Marvin
Everything was great.
Friends_and_family Friends
10/10
Exceptional
29 Oct 2025
Barak
All good. Easy to check and out. Staff was very courteous and helpful.
6/10
Pleasant
27 Oct 2025
Kimberly
Basic room, the shower had mildew/mold in corners and made a very loud knocking sound when using hot water, good luck with valet - I had to circle around for about 30 mins to even get in line. Once in line, I was barely acknowledged until I gave up and started unloading my luggage. The same thing happened at their bar. I waited for maybe 15 mins to even be acknowledged. The price didn’t match the value. The surrounding area is a major construction zone, very dirty, and littered with homeless on the sidewalks. I was actually followed in broad daylight.
I do not recommend.
Leisure Friends
6/10
Pleasant
27 Oct 2025
Anna
Parking was a nightmare, always a long line that wrapped around building for valet; paid for two nights of valet and there was a parade blocking people from using it the second night
Partner
6/10
Pleasant
21 Oct 2025
Leanne
The room was clean. As in most hotel rooms, there was very low lighting which makes it difficult to put makeup on. The bed was comfortable and the AC worked great.
Partner
8/10
Excellent
20 Oct 2025
Rita
Clean rooms, was there for wedding and venue was around the corner so convenient place to stay.
Leisure Partner
6/10
Pleasant
20 Oct 2025
Christopher Ethan
Feels old
8/10
Excellent
06 Oct 2025
Kaniyah
Parking is valet & bathroom doesn’t have full mirror. Other than that perfect
4/10
Poor
23 Sep 2025
Jean-Paul
I called the front desk 3 days prior to my hotel stay telling them that my friend would be arriving before i would and that I’d like to have the flowers I ordered from FTD placed in our room when they arrived earlier in the day. When I contacted my friend and ask if she saw the roses in the room she told me that they were not in the room. I checked FTD and they noted that “Constance” had received to rose at the front desk. I call the front desk and the night attendant said he neither saw the flowers or heard anything about them. He even checked next door at the Residence inn a they didn’t’t know anything about it. Later that night the front desk attendant must have found them and he delivered them to my friend in our room. The point is that the roses were supposed to be in the room prior to my friend arriving.
The second problem was
10/10
Exceptional
21 Sep 2025
Cameron

Good stay!

Good stay. Clean, friendly front desk.
Friends_and_family Friends
2/10
Poor
19 Sep 2025
Jose
It was downtown
10/10
Exceptional
17 Sep 2025
Wayne
The staff was very nice and informative about the area!
10/10
Exceptional
15 Sep 2025
David
It was clean and modern!
Leisure Self
10/10
Exceptional
06 Sep 2025
Kerri
I highly recommend the AC Marriott Downtown Dallas for anyone visiting the area. From start to finish, my experience was excellent. Upon arrival, Freydie at the front desk was both friendly and professional, making check-in smooth and welcoming. However, I made a mistake with my reservation. Thankfully, Adrian Ngalongalo was there to help. He went above and beyond to calm me down and carefully walked me through all of my options. His professionalism, patience, and genuine kindness turned what could have been a stressful situation into a smooth and reassuring experience. It’s rare to encounter such thoughtful service, and Adrian truly made my stay memorable. It’s comforting to know that chivalry still exists! The rooms are upscale and comfortable, offering a great place to unwind after a day out. The hotel itself has a modern, stylish feel, and everything was spotless during my stay. Overall, the AC Marriott Downtown Dallas offers excellent service, great amenities, and a fantastic location in the heart of the city. I will definitely be staying here again and highly recommend it to others!
8/10
Excellent
03 Sep 2025
Hussein
Amazing
8/10
Excellent
30 Aug 2025
Leonida Quiambao
Hotel was near to all tourist places l wanted to visit.
Leisure Family
10/10
Exceptional
25 Aug 2025
Jennifer A
Very friendly and helpful staff.
Business_and_leisure Self
10/10
Exceptional
09 Aug 2025
Deborah Lathon
😍
10/10
Exceptional
03 Aug 2025
RYAN
Nice experience
8/10
Excellent
27 Jul 2025
Holly
Good hotel. Only complaint is… on the 5th floor the noise from the traffic was consistently LOUD!
Partner
8/10
Excellent
20 Jul 2025
James
Great stay for volleyball tournament. Easy walking to everything.
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
Verified traveler
Everything was great and the front desk was super polite!
Business
10/10
Exceptional
03 Jul 2025
Tiffany
Friendly staff. Clean facility. Clean room and comfortable bed.
Leisure Family
6/10
Pleasant
26 Jun 2025
Ananda Raj
Ok
Business_and_leisure Family
10/10
Exceptional
13 Jun 2025
Eugene
Great place to stay, but parking and places to eat are limited.
Business_and_leisure Family
10/10
Exceptional
31 May 2025
Kortez
It was okay
Partner
6/10
Pleasant
27 May 2025
Thao
Bathroom door can’t close the door over sized. Shower floor and all bathroom same level and water flooding to outside door.
Partner
10/10
Exceptional
20 May 2025
Angela
Nice hotel. Central to many areas in Dallas
Leisure Self
10/10
Exceptional
05 May 2025
Migo
Great service!
10/10
Exceptional
20 Apr 2025
Brook

Great service

The front desk service was amazing and helpful, our room as well as the overall hotel was clean and beautiful.
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Paul
Great stay in Dallas!
Leisure Self
8/10
Excellent
15 Apr 2025
Shara
I did not like the elevator situation and my toilet was clogged most of my stay.
Business_and_leisure Family_with_children
10/10
Exceptional
11 Apr 2025
Manuel
Our Room was clean and the property is very close to restaurants and drop ellum!
6/10
Pleasant
09 Apr 2025
Andrew
Decent hotel located walking distance to the convention centre. My room was large and well appointed. Downtown Dallas doesn't really seem to have much going on but there are a few decent restaurants close to the hotel. I would stay here again for a business trip.
Business Self
10/10
Exceptional
06 Apr 2025
Jalisa
I loved the valet parking, all staff was friendly & professional. Would recommend more valet drivers on the days when people check out on weekends
Leisure Friends
6/10
Pleasant
25 Mar 2025
Jay

Disappointed

We usually stay at the AC in Ft. Worth and love it, so I was excited to have one in Dallas. Upon arrival the vallet guy was very uninterested and the room faced an ac unit. The hotel and room was extremely clean, and well located for what we needed. The bed was like sleeping on the floor it was so hard. It just not what I’m used to from this Hotel.
Partner
10/10
Exceptional
16 Feb 2025
Ruben
Centrally located
10/10
Exceptional
08 Feb 2025
Andrea

Nice updated hotel convenient to convention ctr.

This hotel and its staff were great! The restaurant in the lobby has a great pesto rigatoni if you're hungry! The room was very nice, clean, spacious, & quiet. My daughter and I were there for a volleyball tournament at the convention center and its a short easy walk! The hotel will push the valet on you and if you're at all worried it might be worth it @ $42/day but since I take kickboxing and my daughter is an amazon woman and we're not scared we risked it in the back lot for $20/day and it worked out fine!
Friends_and_family Family
10/10
Exceptional
05 Feb 2025
Eugene
Great location downtown…just be sure to check parking.
8/10
Excellent
28 Jan 2025
Paul
The gym needs a lot of work. Don’t even have exercise mats and they expect you to lay on the dirty floor that everyone walks on. Needs to be changed.
2/10
Poor
25 Jan 2025
Andrew
Slid the bed over so child wouldn't fall out and was months worth of dirt
Leisure Family
8/10
Excellent
22 Jan 2025
Jesse
It was just down town convenient
Leisure Family_with_children
10/10
Exceptional
21 Jan 2025
Ashley
The valet man were all wonderful and very helpful.
Leisure Partner
10/10
Exceptional
18 Jan 2025
Pietro
Staff was friendly. Clean room. Room looked newly renovated. Only negative is the $45/day valet parking fee. No street parking around area.
Business_and_leisure Family
4/10
Poor
17 Jan 2025
Mark
The poor training of the front desk and bar staff.
Business
10/10
Exceptional
16 Jan 2025
Christopher

Clean and trendy in downtown Dallas

Very clean, comfortable and trendy/upscale hotel. Well located in downtown Dallas, close to restaurants and AT&T Place for nice outdoor shows/activities/dining. Nice lobby resto-bar.
Business
6/10
Pleasant
05 Jan 2025
Maria Fernanda
The staff were very kind but the cleaning service is terrible
Leisure Family
10/10
Exceptional
02 Jan 2025
K'ana
I would recommend this hotel to someone and would stay here again. Staff were wonderful.
Leisure Friends
10/10
Exceptional
19 Dec 2024
Matt
Was really great
Clean, modern, reasonably priced, friendly
If you’re looking to stay in downtown Dallas look no further
2/10
Poor
09 Dec 2024
Bryan
Toilet was not working for duration of 1 night stay. Spoke with manager and was offered help during next stay, no mention of consideration for having to go to lobby bathroom all night and morning.

Avoid.
10/10
Exceptional
06 Dec 2024
Daja
Wonderful stay
10/10
Exceptional
03 Nov 2024
Destinee
it was very clean and the staff were friendly
Leisure Friends
10/10
Exceptional
21 Oct 2024
Alicia
I’d recommend this hotel for anyone looking to stay in the downtown Dallas area.
Business_and_leisure Friends
10/10
Exceptional
07 Oct 2024
Verified traveler
The room was clean and staff were super nice and friendly
Self
6/10
Pleasant
29 Sep 2024
Shaler
The room is fine. The beds were comfy. The a/c was absurdly cold, but easy to adjust.
The elevator is terrible. There are 3 elevators in the building but it seems like only one works.
The shower controls are a pain to use because they're so far from the shower heads and the toilet doesn't work well.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Cecilia
Staff very helpfull and great attitude
Business_and_leisure
10/10
Exceptional
10 Sep 2024
Clayton
Great place, can't wait to stay at an AC Hotel again
Business_and_leisure Friends
10/10
Exceptional
01 Sep 2024
Caroline
Excellent
10/10
Exceptional
01 Sep 2024
Cherie
The room was beautiful and very comfortable,
Leisure
10/10
Exceptional
16 Aug 2024
Becky
Bar area very nice and had great food. Staff extremely helpful and friendly. Would highly recommend.
Leisure Partner
10/10
Exceptional
05 Aug 2024
Verified traveler
Great location, friendly staff
Friends_and_family Family
6/10
Pleasant
28 Jul 2024
HENRY
Parking was only valet and $51/day. Lighting in room is very dark. If you’re a woman trying to get dressed, mirror and lighting is bad
Leisure Partner
2/10
Poor
27 Jul 2024
Edmund
Felt very unsafe. There appeared to be soliciting outside the hotel.
8/10
Excellent
22 Jul 2024
Nikkia
This property is in the good location but it gets loud with the cars coming down the street with loud music but that was not on the hotel. I did have an issue when I checked in I prepaid my reservation on Expedia prior but for some reason I had 2 reservations when I checked in the female that checked me in continued to repeat I have 2 reservations but I advised I paid for 1 already and that is the reservation I would like to use. She continued to repeat herself after about 2-3 mins of the same scenario a gentlemen next to her that was working beside her said just \"cancel\" the extra reservation and we was on with our day. I do want to express how good the other staff was with letting us in our rooms with no wait time while the issue with IT was going on around the world this weekend planes were grounded but Marriott good job!
Leisure Family
8/10
Excellent
14 Jul 2024
Chiqunita
Everything was nice accept no microwave and no parking
6/10
Pleasant
14 Jul 2024
Verified traveler

Mediocre Hotel

I think the hotel was mediocre. Definitely not clean. The bathrooms were definitely not clean upon arrival and even when they cleaned they just overlooked the dirty areas. Location of hotel was in a good area. No need to rent a car. For the amount we paid I would have expected a better stay experience.
Friends_and_family Family
10/10
Exceptional
11 Jul 2024
Rylanda
The decor is very modern with a European feel. Squeaky clean. Great customer service. Had the salmon dinner in their restaurant and it was superb.
10/10
Exceptional
11 Jul 2024
freddy r
Bien ubicado
Leisure Family_with_children
10/10
Exceptional
07 Jul 2024
Lee
I would highly recommend this hotel. The pool was little too cold for liking but that’s a personal preference more than a compliant.
Leisure Family
10/10
Exceptional
05 Jul 2024
Caroline
Pretty good service environment and cleanness
Friends
10/10
Exceptional
07 Jun 2024
Lyric
Nice
Leisure Partner

Location & surroundings

Ac Hotel Dallas Downtown
1712 Commerce St, Dallas, United States

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Ac Hotel Dallas Downtown

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