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Holiday Inn Express Dallas Downtown

Dallas - TX · United States

302 S. Houston StView location

7.8/10Very good1,000 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Dallas Downtown

Holiday Inn Express Dallas Downtown, an IHG Hotel is conveniently located in the popular Dallas City Center area. Offering a variety of facilities and services, the property provides all you need for a good night's sleep.

Service-minded staff will welcome and guide you at Holiday Inn Express Dallas Downtown, an IHG Hotel. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities.

Holiday Inn Express Dallas Downtown, an IHG Hotel combines warm hospitality with a lovely ambiance to make your stay in Dallas (TX) unforgettable.

Read more about this hotelShow less

A stay at Holiday Inn Express Dallas Downtown by IHG places you in the heart of Dallas, within a 15-minute walk of Kay Bailey Hutchison Convention Center and Reunion Tower. This hotel is 0.6 mi (0.9 km) from Dallas World Aquarium and 1 mi (1.6 km) from American Airlines Center.

Make yourself at home in one of the 127 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dallas? This hotel has 200 square feet (19 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: 0.53 percent

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
    • Masks are required in public areas for unvaccinated guests.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Dealey Plaza 0.1 km / 0.1 mi
Dallas County Courthouse 0.2 km / 0.1 mi
The Sixth Floor Museum at Dealey Plaza 0.3 km / 0.2 mi
Reunion Tower 0.5 km / 0.3 mi
Kay Bailey Hutchison Convention Center 0.7 km / 0.4 mi
AT&T Discovery District 0.7 km / 0.5 mi
Renaissance Tower 0.9 km / 0.6 mi
Dallas World Aquarium 0.9 km / 0.6 mi
House of Blues Dallas 1 km / 0.6 mi
Dallas City Hall 1.1 km / 0.7 mi
Perot Museum of Nature and Science 1.3 km / 0.8 mi
South Side Ballroom 1.5 km / 0.9 mi
American Airlines Center 1.5 km / 0.9 mi
Majestic Theater 1.5 km / 0.9 mi
Klyde Warren Park 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1925
  • Year of most recent renovation: 2023
  • Total number of rooms: 127
  • Number of floors (main building): 10
  • Double rooms: 35
  • Suites: 9
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 28 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • PrinterExtra charge
  • Business centre
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double beds • 13 m²DBL.H6-2D
    DOUBLE Accessible Two Double bedsPhoto unavailable7 photos

    Holiday Inn Express Dallas Downtown

    DOUBLE Accessible Two Double beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Room amenities

    • Bathroom
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Hairdryer
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Dallas Downtown

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 21 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Express Dallas Downtown

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Minibar
    • Hairdryer
    • Bathroom
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 21 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable5 photos

    Holiday Inn Express Dallas Downtown

    Room Accessible-Queen Size Bed

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Bathroom
    • Hairdryer
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 21 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable3 photos

    Holiday Inn Express Dallas Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 21 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Dallas Downtown

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Microwave
    • Minibar
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 23 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Holiday Inn Express Dallas Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Dallas Downtown

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Dallas Downtown

7.8
Very good
1,000 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
31 Jul 2026
Priscilla
.
10/10
Exceptional
14 Jul 2026
Dambar Bahadur
Good
Self
10/10
Exceptional
12 Jul 2026
dana
Great location!
Self
8/10
Excellent
12 Jul 2026
Eron
Everything was fine we had a small issue the night before we left. The night time front desk did his best and took care of what he could. The next morning the manager did what he could to help us also great staff
Partner
4/10
Poor
01 Jul 2026
JONATHAN
No estuvo À la altura del precio, pequeńo y la hieleras ningunas funcionaban
Partner
6/10
Pleasant
28 Jun 2026
Ashley
I didn’t like that there is not parking at the hotel. I had to park two blocks away. The rooms are really small.
Family_with_children
10/10
Exceptional
16 Jun 2026
Angie
I only stayed for one night so I parked in the parking meter up front. I paid less on the meter than if I would have paid at the parking lot down the block, so that was fine with me. The lobby was clean and my room was also clean. The bed was very comfy so I had great rest. I spoke with 3 staff members throughout my stay and they were all so friendly. Overall, I enjoyed my one night stay. I will book here again in the future. Thank you!
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Ana
Holiday Inn Express are our favorite places to stay when we are traveling. It's a good price/value combo.
Self
8/10
Excellent
08 Jun 2026
Diane E
We had to go to the Federal Building early the next morning, so this was close and convenient because we could walk.
Partner
8/10
Excellent
07 Jun 2026
Fabian
staff very helpful
Friends
6/10
Pleasant
06 Jun 2026
Loyd
They have no parking for your vehicles too many vagrants downtown, who could break into them and way too many tollway zones. I will never use them again.
Partner
2/10
Poor
31 May 2026
Ivan
Horrible experience with false advertising of the rooms and sizes. Would not recommend.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Meshell
Very helpful staff.
10/10
Exceptional
26 May 2026
Kimberly
Easy check-in, nice clean room and comfy bed. Gym was clutch!
Business Self
6/10
Pleasant
25 May 2026
Demairion
Personally I should have stayed next door. I had to park my car 3 blocks away and walk back to the hotel. The hotel is very old and the walls are very thin. It was 22 bucks to park! And no in and out. Every time you moved your vehicle you had to pay22 more dollars. I would never stay there again. The breakfast was the only decent experience I had there.
Self
10/10
Exceptional
23 May 2026
Jacob
Everything was great. Will be back again. Love dallas texas
Partner
8/10
Excellent
21 May 2026
Noah
Hotel was clean with everything in working order. Security on all of the doors is a bit tight, requiring card access every time, which is inconvenient but keeps the building secure. My room was clean where everything (mini fridge, shower, TV, beds, toilet) were in working order. No major issues. Coffee machines and breakfast buffet never ran out and were available as advertised.
Only downsides were the lack of any parking lot (nearby parking garages are a bit expensive) and the breakfast they served here was below average. Certainly edible but not exciting and made we look elsewhere for something appetizing.
Self
2/10
Poor
19 May 2026
Jorge
Came here asked if I can cancel they said yes no problem. They didn’t let me know they were still going to charge me and they don’t even have parking. I did not stay here but they still charged me
Family_with_children
10/10
Exceptional
10 May 2026
aliyah
All day is it great
Partner
4/10
Poor
07 May 2026
James
Everything was good but the super small room and PAID parking.
Friends_and_family Family
6/10
Pleasant
05 May 2026
Valerie
Lots of mold/mildew in our room. But otherwise okay
Partner
2/10
Poor
02 May 2026
Rachel
This place sits right downtown it's next to a busy crazy intersection there's zero parking the hotel does not tell you about any additional parking availability it's next to a big music Club that's always busy and is taking any parking spots that are anywhere around there it's in a terrible location and I would never recommend anybody to stay there
Partner
10/10
Exceptional
25 Apr 2026
Bob
This was a good location to downtown and Reunion Tower. Staff was so helpful. Only minor inconvenience was that the parking was a block away. But i would stay there again.
Partner
8/10
Excellent
25 Apr 2026
Benjamin
Room was clean, breakfast was good,
8/10
Excellent
25 Apr 2026
Lance
Pre booked Parking would have a been a nice option
Self
6/10
Pleasant
20 Apr 2026
Christy
The hotel, staff was great. Rooms were a little small. The bed was comfortable, a few kids being loud. Good location but what I didn’t like is the parking, no where to park it’s downtown but no garage a few spaces in front of hotel. You will have to find a park spot far from the hotel, I didn’t care for that. Other than that it was a good stay
Partner
10/10
Exceptional
19 Apr 2026
Veronica
Great location, waking distance to just about everything in Dallas
Self
10/10
Exceptional
08 Apr 2026
Lindsay
Great location and everything was clean. Breakfast had lots of options. Just wish they had onsite parking.
Partner
6/10
Pleasant
06 Apr 2026
James
The toilet was inoperable. After several inquiries towards fixing it, we were finally offered a different room the evening of our last night there. Too little too late.
Friends_and_family Family
6/10
Pleasant
25 Mar 2026
Anthony
the room was very small. The bathroom needs a real door. There is no parking.
6/10
Pleasant
25 Mar 2026
Pierre
Air conditionner make to much noise, need to switch off !!!! Never heard that before !!!!
Business
10/10
Exceptional
22 Mar 2026
Glenda
Very Nice and quite
Business
8/10
Excellent
19 Mar 2026
Anthony
Not having on-site parking is stressful. My car actually got hit and damaged while staying in the public lot. Not the fault of the hotel. But parking valet or in an owned garage may have prevented this from happening.

The only other issue we had with the property was the overall size of the room. It was tight. Not a deal breaker though.

Small preference. But I really dislike \"barn doors\" on restrooms. Especially when the restroom lacks exhaust. So, the restroom scent floods the rest of the room
Partner
10/10
Exceptional
02 Mar 2026
Savannah
Our room was smaller than expected for business.
Business
4/10
Poor
01 Mar 2026
Bert
Overpriced. Refrigerator didn’t work. No parking.
10/10
Exceptional
27 Feb 2026
Viktor
Very nice
10/10
Exceptional
27 Feb 2026
Janti
All good
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Jeremy
Wonderful staff, very clean room, amazing breakfast!!
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Brianna
Great coffee and Breakfast.
Leisure Self
10/10
Exceptional
12 Feb 2026
Martinez
All perfect
Business Partner
2/10
Poor
04 Feb 2026
Lola
I never saw the room- as soon as i walked in the mane at the desk asked for my idea and credit card while he was speaking with the man in front of me-- unfortunatley i complied and waited me turn to ask where was the parking lot-- to which he replied they do not have one- i would park on the street where they had 4 parking meters and 5 or 6 cars were there already.. he said there were more on the other street around the corner- i did not feel safe about parking on the street - so I never even went to the room- i got on expedia to locate another hotel with parking-- and tried to get my money back- which the hotel declined and amount for a refund. :( so i paid for 2 holtel rooms that night and only used one of them.
Business Self
4/10
Poor
03 Feb 2026
Dulce
No tiene estacionamiento, las habitaciones están demasiado chicas
10/10
Exceptional
01 Feb 2026
Dreshun
Room and view excellent
8/10
Excellent
01 Feb 2026
Keith
Good room, good facilities
Leisure Self
2/10
Poor
28 Jan 2026
Brady
Got bit by bed bugs!
10/10
Exceptional
26 Jan 2026
Nicholas
Great place to stay. Far exceeded expectations
Business
10/10
Exceptional
26 Jan 2026
Natasha
This was the most amazing place I went to
10/10
Exceptional
25 Jan 2026
Stephane
Excellent
Leisure Family
6/10
Pleasant
24 Jan 2026
Jamie
Rooms are a bit run down, paper thin walls, lots of street noise. If you’re a light sleeper I wouldn’t recommend.

However, the property was clean, folks were nice, check in was easy. For the price it’s defiantly decent and mostly walkable to some good eats and sights downtown.
10/10
Exceptional
21 Jan 2026
Shawn
Great stay,great location,hope to be back again.perfect
10/10
Exceptional
18 Jan 2026
Sonia
Room was spotless and service was great
Leisure Partner
10/10
Exceptional
12 Jan 2026
Joseph
Very clean. Good breakfast. Great location within walking distance of Dealey Plaza. Great staff.
6/10
Pleasant
01 Jan 2026
Mark A
There was no hotel parking, parking did not feel safe, it was very expensive, and there was no in and out parking.
Leisure Partner
4/10
Poor
01 Jan 2026
TaMaki
There was a space heater in my.room that i needed to use to warm my room.Ice maker was broken on my floor. Not a great stay.
Leisure Self
8/10
Excellent
28 Dec 2025
Praveen
It was good
4/10
Poor
24 Dec 2025
Elizabeth
There were way too many air freshaners constantly going off. I felt sick due to all the smells in the hotel and elevator. The rooms are very small. There are many homeless and wanders around the hotel area.
Business_and_leisure Partner
10/10
Exceptional
21 Dec 2025
Ted
Yes, I would stay here again and recommend it to friends
4/10
Poor
18 Dec 2025
Shasta
The staff was overall friendly, except one lady who likes to argue. There was no on site parking. The closest parking was 4 blocks away. If you struggle with that, definitely find somewhere else to stay. Even then, you had to pay $21 every time you left and came back to park. The next parking lot was 5 long blocks away. You can go in and out per 24 hours, but it’s not fenced. At one point I was the only car. Definitely not safe alone. I kind of expected the drunks and homeless people. It is downtown. But, it was super loud at night. There was a hair on the spoon for the eggs. Staff should wear their hair in a net while serving. There were no restaurants in walking distance. The hotel was run down and rooms were VERY small! And top it off we were on the 9th floor and our rooms smelled like sewer. I’m glad we were not there most of the time and I had room spray. I would have left but there was nowhere to go. Definitely need a refund.
Leisure Family
10/10
Exceptional
04 Dec 2025
Kathleen
Raquel greeted me with outstanding friendliness, and assisted me with knowledge of where to eat, including food delivery services. She shared important facts of the surrounding area and made me feel so welcomed. The room was excellent, extremely comfortable bed and pillows, VERY clean room and Immaculately clean shower/bathroom.
Self
10/10
Exceptional
28 Nov 2025
Jessica
Room was clean, beds were comfy, breakfast was good
Business_and_leisure Family_with_children
8/10
Excellent
24 Nov 2025
keith
Room clean, staff helpful and friendly, Breakfast average.
Ideal location for a visit to Dealy plaza.
Leisure Self
10/10
Exceptional
16 Nov 2025
Nabiha
They did great and kept my bag before check in which was great
6/10
Pleasant
02 Nov 2025
Lisa
Bad feng shui. Bed should have been against the opposite wall.

Gym facility was great
Business Self
10/10
Exceptional
02 Nov 2025
salvador
Clean room
Self
8/10
Excellent
28 Oct 2025
Lilian
Great
8/10
Excellent
28 Oct 2025
Bounchanh
The stay was nice… we had no complaints. Staff was nice and breakfast was good.
Leisure Family
4/10
Poor
25 Oct 2025
Keilani
Rooms are extremely small if planning to go with someone keep in mind there’s not actual doors for the bathroom they have a barn door with a gap . Got a king bed and room was very small for the price.
Business_and_leisure Partner
6/10
Pleasant
24 Oct 2025
Gina
Pact room there wasn’t much moving room
10/10
Exceptional
20 Oct 2025
Jennifer
Amazing place i would definitely book again
Leisure Partner
8/10
Excellent
19 Oct 2025
Melissa
The room at night was not as quiet as expected. Breakfast appliances were broken. Juice machines broken, toaster dangerously malfunctioning but available for useage. 😞
Friends_and_family Friends
8/10
Excellent
18 Oct 2025
ABU BAKAR
Nice stay
Business
10/10
Exceptional
15 Oct 2025
Mycah
Very friendly guest service. Will rebook.
Leisure Family
10/10
Exceptional
13 Oct 2025
Holly
Great hotel for OU TX weekend.
Business Family
8/10
Excellent
12 Oct 2025
Richard
No issues with quality of hotel and B’fast is good. Great location with access to light rail and proximity to historic Dealey Plaza. No hotel parking is available and must use nearby parking lot or meter parking.
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Andrew
Clean room. Helpful staff. Breakfast was great
Leisure Partner
10/10
Exceptional
05 Oct 2025
Ermelinda
Everything was wonderful! Thank You
8/10
Excellent
29 Sep 2025
Sean
Staff was wonderful and friendly, from the desk people to the housekeeping!

The absolutely only issue i had was that the breakfast \"hot\" food was anytging but hot, or even warm.
Business Self
4/10
Poor
22 Sep 2025
Jean-Pierre
Hotel is old and run down and there is no parking onsite
Business
10/10
Exceptional
22 Sep 2025
Frank E Amarante
Excelente customer service, very polite and helpful at all times. Lobby and rooms were clean. Will definitely stay again in future trips
Leisure Friends
10/10
Exceptional
21 Sep 2025
Andrew
Palak was very helpful and accommodating upon my arrival. Answered all my questions and did what ever he could to help my needs.
Leisure Friends
10/10
Exceptional
18 Sep 2025
Sophie
Night staff was very accommodating
Leisure Friends
10/10
Exceptional
18 Sep 2025
Estefany
did not like the parking situation. overall eve ey thing else was great
10/10
Exceptional
15 Sep 2025
Linda
Lovely employees. Very friendly.
Business_and_leisure Self
6/10
Pleasant
15 Sep 2025
Francine
Staff was friendly and helpful.

Rating would have been higher if there was accessible parking for disabled persons near the property.

A cockroach crawled on me while I was sitting in bed.
I had an accessible room with one bed and it was nice.

Wouldn’t visit again only because of the parking situation. I had a rental car and didn’t make use of it because there was no street parking and the parking lot was $20usd each entry and too far away. I took uber back and forth to my conference.

I do have accessibility needs so parking was a big inconvenience for me. Didn’t do any exploring for this reason.
Business Self
8/10
Excellent
14 Sep 2025
Gracie
Clean room.
Leisure Family
10/10
Exceptional
12 Sep 2025
Mujtaba
Close to downtown
6/10
Pleasant
08 Sep 2025
Chase
Decent spot though it felt dated in the rooms. I got trapped in the lobby
8/10
Excellent
08 Sep 2025
David Eugene
The staff couldn't be more friendly. The free breakfast was outstanding. The food was plentiful and delicious. We were there for the JFK assassination stuff and could literally see where it happened from our hotel window!!!
Leisure Partner
8/10
Excellent
06 Sep 2025
Patty
staff was extremely friendly. hotel and rooms were clean and beds comfortable. there is no hotel parking. you have to pay a meter or park in a lot 1 block away. that was the negative. area was ok. no close restaurants or shops. those were located a few blocks away. overall the hotel was good.
Leisure Family
10/10
Exceptional
02 Sep 2025
Verified traveler

holiday inn express dallas downtown

It was really clean and in a perfect area for the american airlines center and i hate bugs but there were none and it was a but small but super clean
Partner
8/10
Excellent
30 Aug 2025
David
very clean and well sited in dallas with hop on hop of trolley almost at door
8/10
Excellent
28 Aug 2025
Sarah
Acceptable clean. The fragrance they put in the halls was quite strong. Floors were a little sticky, but compared to other hotels nothing to complain about. Front desk seemed pleasant enough.
6/10
Pleasant
19 Aug 2025
Stephany
Keep your radar on walking outside of the hotel. That's to be expected in a downtown area. I wish that there was more convenient parking for customers. Staff was friendly.
Leisure Family
8/10
Excellent
18 Aug 2025
Rick
The rooms are too small and the parking is terrible and not safe. My friend that was on the trip with me had problems with his air conditioning not working and the refrigerator didn’t work. There was no one there to fix the problem
Leisure Friends
2/10
Poor
17 Aug 2025
Paul
Nothing
8/10
Excellent
17 Aug 2025
Ashley
Friendly staff I will always come back.
Business
10/10
Exceptional
12 Aug 2025
Daryl
Excellent
Business Family
8/10
Excellent
12 Aug 2025
Magesh
Property was good, neat and clean
Leisure Family_with_children
8/10
Excellent
10 Aug 2025
Verified traveler
Close to everything we wanted to do. Great views out the windows. Breakfast was decent. Room
And staff were wonderful
Partner
2/10
Poor
08 Aug 2025
William
Nothing

Location & surroundings

Holiday Inn Express Dallas Downtown
302 S. Houston St, Dallas, United States

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Holiday Inn Express Dallas Downtown

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