Name: Hyatt House Dallas Uptown
Address: 2914 Harry Hines Blvd, Dallas, 75201, US

10/10

Exceptional

04 Aug 2026

Sarah

I loved that it was a studio suite, with your own kitchenette and the bedroom was separate it was very clean and nice, the staff was very helpful and knowledgeable.

2/10

Poor

02 Aug 2026

Maryam

Due to my job, I travel regularly across the country and stay at Hilton and Hyatt properties. This was, by far, one of the strangest hotel experiences I've had.

Reception:
Almost every employee I interacted with seemed to have an attitude. Whether it was checking in, asking about sth, or requesting housekeeping, the interactions felt unnecessarily unfriendly. There were no welcome gifts, not even complimentary water.
When I asked for housekeeping, I was told, \"You have to request it before 11 am.\" Honestly, if I'm staying at a hotel, I expect my room to be cleaned daily without having to remember to place a request every morning. That policy felt very unusual.

Lobby:
The lobby had none of the little touches you usually expect. There was no coffee or infused water, and even the water station often didn't have cups available.

Breakfast:
Weekday breakfast is supposed to run until 9:30 am, but if you arrive before 9:00, there's already a good chance they'll be out of waffles (the only pastry available, btw), along with several types of bread and fruits, and they didn’t even bother to restock any of them, see attached photos. Coffee was usually lukewarm or cold, and there wasn't a single vegetable option available either.

Room Design:
The room layout was odd. The TV wasn't facing either the bed or the sofa; it was awkwardly placed in the middle of the room, making it uncomfortable to watch from anywhere. If you plan on watching TV, be prepared for a sore neck.

8/10

Excellent

31 Jul 2026

Melissa

The room was very spacious, clean and well equipped! The young man at the front desk was very helpful helping us find an amazing restaurant/pub right across the street. The breakfast was lacking though. I don’t think the staff was ready for the amount of people staying there. At 8:30 there was no meat, no eggs, grits were lumpy and watery. The waffles were ok, weren’t quite done enough for us. They finally brought out what looked like powdered eggs and some lukewarm Canadian bacon. But it was not good.
The charge for parking was outrageous!! $81.00 for 2 nights is ridiculous!
It’s a short walk to the American Airlines Center, but if you have a problem with hills, it’s not made for walking.

10/10

Exceptional

31 Jul 2026

Laura

Exceptional staff, super clean property, and a nice location!

10/10

Exceptional

30 Jul 2026

Shawn

We really enjoyed our stay here. The accommodations were perfect and it was very close to the American Airline Center. We were able to walk to and from our concert and felt safe. We will definitely be back when we are attending anything in the future at American Airlines Center.

10/10

Exceptional

29 Jul 2026

Maria

Clean and spacious room. Breakfast was delicious. About a 10 minute walk to American Airlines Center and close to some local bars and restaurants.

10/10

Exceptional

28 Jul 2026

Rainni

loved how close it was to american airlines center. a small stove

10/10

Exceptional

27 Jul 2026

Hannah

I was very pleasantly surprised at the size and layout of my room, it felt like a studio apartment! Staff were very friendly as well. I felt safe in the hotel and in the area in general, there were a lot of families at the property and the pool was lively! Would recommend to anyone

10/10

Exceptional

26 Jul 2026

Kelly

We had a great stay for our weekend in Dallas. The room was very spacious and the bed was comfortable.
Tammy at breakfast was very friendly and did a great job!!
We’d definitely stay here again!!

6/10

Pleasant

25 Jul 2026

Lisa

The location was perfect for the venue we were attending but the traffic noise was pretty loud in our room.

8/10

Excellent

22 Jul 2026

Rajagopal

What was in Dallas and wanted to say somewhere close to the downtown.. checked Expedia and most of the places around downtown were quite expensive.. found this one which was quite affordable and also slightly closer to the places that I wanted to visit.. since I booked through Expedia there was no mention of parking charges when booking.. I wish they told us before about this..

We got a mail two days before my check-in about the $35 parking charge within the hotel.. I think it’s quite expensive.. even in New Jersey or Jersey City. It isn’t this steep. Check-in process was smooth. Service was good…

The room was extra extraordinary for the price.. bed was comfortable and they also had couch and a mini kitchen.. though I didn’t use that much. I think it’s a great value for a family with kids visiting in Dallas… they also had a nice breakfast in the morning, which was good.. I didn’t eat much but just had a coffee.. they also had a nice swimming pool and a gym..

Overall, a good stay . 4 stars ⭐️ ⭐️⭐️⭐️

8/10

Excellent

22 Jul 2026

Clive

The room worked well for three travelers. The shower ceiling had been repaired but not completed but this didn't interfere with our stay although the shower water pressure was not great. We were also not advised on check in that the room was not serviced daily and found that out when we arrived back to our room in the afternoon to find the bed not made up.

Overall, our stay was great or us, offering good value for money. The location of the hotel was great for us with good access to restaurants, bars and the renowned Katy Trail.

The breakfast was adequate, but Tammy made every morning enjoyable with her bubbly personality and friendly manner. She really is an asset to the establishment and always keen to keep guests happy.

The fitness room could be better equipped (an additional workout bench would be great).

We would definitely stay again.

10/10

Exceptional

22 Jul 2026

Wendy

Room was great, spacious, clean, we arrived checked in and given clear instructions. Daily parking fee $35 + tax for the stay if you have a vehicle. We came for a concert at the American Center, location was near and easy to drive to.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Charles

The hotel is centrally located, and the attached parking structure is convenient and easy to use, There is daily charge for it, I believe $35. The property could use a little updating, but it was comfortable, the staff were helpful and the included breakfast buffet was okay.

Partner

10/10

Exceptional

20 Jul 2026

yajaira

We absolutely loved the place, it was convenient for our concert! The staff was very friendly!!

Friends

4/10

Poor

18 Jul 2026

AShaNa

Staff was horrible had multiple complaints and was just told “well we can’t do anything about it and manager won’t be in until Monday/Tuesday” then when I was able to get in contact with a manager face to face, he refused to assist
Staff was the worst out of the whole trip other than one worker who was part of housekeeping and helped with breakfast,She was great.
David at front desk refused to be helpful and refused to leave his seat at the front desk other than to grab breakfast, he was the worst hotel staff I’ve ever encountered

Business

10/10

Exceptional

17 Jul 2026

Marybet

Good place and near where we needed to go.

Partner

10/10

Exceptional

17 Jul 2026

Gitte

Great location. Very friendly staff. Large rooms

Self

10/10

Exceptional

13 Jul 2026

Scotty

Close to restaurants/bars. 3 blocks from A/A arena. Clean rooms , very friendly staff. Great breakfast with Mrs.Tammy. Nice pool/hot tub. Secure parking garage. Will be back.

Partner

6/10

Pleasant

13 Jul 2026

Tammy

Our bathroom needed leak repair work done. Two panels were adhered to the ceiling but the leak was not repaired- just covered up. There were many rooms vacant, but we were given this room with the bathroom leak which was also a room on the corner of a busy street with more traffic noise than we would have liked.

10/10

Exceptional

13 Jul 2026

Adam

10 minute walk from American Airline Center.
The room, couch, kitchen and dishes were clean. Staff was courteous and helpful. Parking garage was safe and all easy ti use. We will be staying here again.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Rene

Nice room, great location. Breakfast was good and the lady that maintained breakfast was the sweetest!

Family_with_children

10/10

Exceptional

12 Jul 2026

Kristin

Ms. Tammy made our stay amazing from checking to breakfast! She was a true depiction of exceptional service! We loved the location and ability to walk to our event at American Airlines Center.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Steven

The full kitchen was a pleasant surprise, and the room was clean. The hotel staff were kind enough to run my dirty glasses and plates through the dishwasher. The breakfast layout had good variety and quality as opposed to the cardboard eggs that you often find at hotel breakfast buffets.

Self

10/10

Exceptional

10 Jul 2026

Candice

Great place to stay, clean and at a good location. I will come back!

Business

10/10

Exceptional

09 Jul 2026

Aurite

All excellent and clean…

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Tonya

Everything was great

Family_with_children

10/10

Exceptional

05 Jul 2026

Susan

The property was perfectly located for my needs. The manager of the property was amazing, kind and helpful especially as it came to parking. My suite was spacious and just what I needed.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Brian

Free breakfast with Tammy making flavored waffles is the best

Self

10/10

Exceptional

29 Jun 2026

James

Would definitely book this location again! Good breakfast, nice staff, nice pool, and close to everything.

Self

10/10

Exceptional

19 Jun 2026

Shannon

Great room

8/10

Excellent

19 Jun 2026

Indrajeet

Overall, a good place that's centrally located in Dallas. The suites are good but some people may find them a bit dated. Breakfast was below average though. Nothing worthwhile. Check in and check out were very smooth though.

Self

8/10

Excellent

15 Jun 2026

Zoie

Beds good location was good and staff very helpful. We thought the breakfast could be a little better. Would come back to stay when coming to Dallas.

Partner

8/10

Excellent

08 Jun 2026

Dylan

Hotel was good nice location and had a really good waffle maker tammy! She was very kind and willing to make any loaded waffle that was requested!

Partner

10/10

Exceptional

07 Jun 2026

Jeannette

Nice place

10/10

Exceptional

02 Jun 2026

Krista

It was a great stay. I will be staying here again.

Friends_and_family Family

8/10

Excellent

31 May 2026

Meagan

Location was amazing! Easy walk to american airlines for our concert and really close to katy trail. The hotel in general is a bit outdated though. It was older looking than what I was expecting for location. But staff were really nice and garage parking felt very safe. Just wished it was more updated.

Family_with_children

10/10

Exceptional

27 May 2026

Roni

This property was less than a 10 minute walk to the American Airlines event center. It was clean and affordable plus it offers breakfast!

Friends

10/10

Exceptional

25 May 2026

Marissa

Room was a mini apartment and roomy. Has a full kitchen.

Partner

10/10

Exceptional

24 May 2026

Leslie

Very comfortable stay!

Partner

10/10

Exceptional

23 May 2026

Alberta

Great place, room was spacious

10/10

Exceptional

23 May 2026

Jaiden

Our stay was great. Hotel was very clean and quiet and staff was very friendly

Friends_and_family Family

8/10

Excellent

21 May 2026

Lizzet

Room we stayed in is outdated but it was clean. Breakfast is great!

Family

10/10

Exceptional

20 May 2026

Ryan

The room was clean and well appointed and every staff member went above and beyond to make me feel welcome. Great find for a reasonably priced hotel in the heart of the city.

Self

10/10

Exceptional

20 May 2026

Edgar

Clean room, liked the location but only downfall is paying for parking. Other then that, parking seems safe but $42 per night is a little high.

2/10

Poor

20 May 2026

Sarah

Staff were rude and unwilling to even answer basic questions, property not in any condition similar to other hyatt properties

Family_with_children

8/10

Excellent

19 May 2026

Jocelyn

Clean room

Self

8/10

Excellent

17 May 2026

Brian

Good value for the area. Beds are comfortable, free breakfast, good exercise room and convenient location. Bathrooms can vary and need some updating but overall is solid.

Self

10/10

Exceptional

17 May 2026

Steven

Clean, great location and pleasant staff

8/10

Excellent

17 May 2026

Janel

The breakfast lady was amazing and so nice!

Self

10/10

Exceptional

16 May 2026

emelyn

This property is exactly what we have been looking for! Will keep booking here when we go to Dallas

Partner

6/10

Pleasant

15 May 2026

Samantha

Lots of bugs. Saw like 5 spiders in our room and a couple of bugs around the room.

Partner

8/10

Excellent

12 May 2026

Bambi

Clean room and nice staff

Friends_and_family Family

10/10

Exceptional

12 May 2026

Michelle

Easy location with on site parking. Bar in lobby and nice eating area. Room was large and clean. Would stay here again.

Partner

10/10

Exceptional

11 May 2026

Aisha

All your staff was very professional and friendly. Your bartender was awesome. My granddaughters enjoyed they pool. Your breakfast on Sunday was amazing it was a hoping place. Your Texas waffle station well that was the talk at our Table with my grandbabies. Thank you

Family_with_children

10/10

Exceptional

07 May 2026

George

It was

10/10

Exceptional

06 May 2026

MINGYUAN

All excellent!

10/10

Exceptional

04 May 2026

Krystal

Breakfast was great and the breakfast host was so kind and inviting.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Kyle

breakfast was fresh, staff was very professional

Friends_and_family Family

4/10

Poor

02 May 2026

Ji

Please notice the daily park fee is expensive and extra charge for this hotel when you plan your trip.

Partner

10/10

Exceptional

01 May 2026

Lucia

We stayed at Hyatt House Dallas/Uptown and had such a great experience. I would absolutely stay here again if we’re back in Dallas. We had a spacious suite with a kitchenette, which made the stay feel really comfortable.

Everything was very clean, the decor was cute, and the staff was professional and accommodating—they even allowed us a late checkout. Anytime we needed anything, it was handled quickly.

They also offer a daily happy hour, a clean gym, a nice pool, and a good location which were great perks. Overall, it was a really enjoyable stay and both my boyfriend and I loved it. Highly recommend!

Partner

10/10

Exceptional

01 May 2026

Russell

Yes

Self

6/10

Pleasant

29 Apr 2026

Violet

It was a nice stay. Friendly staff and the free breakfast was a perk. I just didn’t like the fact that you had to pay for parking and you had to request for your room to be cleaned. Apparently housekeeping only comes if you request it

Family_with_children

10/10

Exceptional

28 Apr 2026

Patricia

front desk personnel were very polite and wonderful upon checkin and checkout. Place was clean. AC didn't cool quite as expected (and I did not mention/complain to front desk). All was great. Stayed there before when there for business and will stay again.

parking was super easy !

Self

10/10

Exceptional

27 Apr 2026

vivekraj

Yes

10/10

Exceptional

23 Apr 2026

Aidan P

Breakfast good

10/10

Exceptional

22 Apr 2026

Frederick

My favorite place to stay in Dallas

10/10

Exceptional

22 Apr 2026

Joe

Hotel is walking distance from restaurants and the American Airline Center.

Family

8/10

Excellent

20 Apr 2026

Kenneth

The location was great close what we need, Staff was very helpful. Something was going on with the elevators with a strong oil smell

Partner

10/10

Exceptional

20 Apr 2026

Gail

Our stay at The Hyatt House was Amazing in every way!!! From the time we arrived, Mariah and Valentina were so helpful, sweet and professional , we felt relaxed and right at home. Our apt room was ready and impeccably clean and comfortable! We surely will stay with you all ag next time we are in Dallas! Thank you so much!

Partner

10/10

Exceptional

19 Apr 2026

Emily

Front staff were quick, efficient and super friendly my entire stay. They have a small shop full of essentials which was wonderful for my 3am headache. I was able to grab some Advil, check out quickly and head back to bed. Super grateful. The rooms are big, with a full kitchen, walk in closet and very comfortable beds. Breakfast was hot, fresh and very convenient.

Self

10/10

Exceptional

19 Apr 2026

Gene

Great stay

Partner

8/10

Excellent

17 Apr 2026

Ron

Breakfast was the same as any other hotel of this level. Nothing to write home about. Eggs are cooked too hard but the hot items are hot, which is something many other hotels can't seem to get right.
Coffee in the lobby was good overall and HOT! Again many hotels have crappy coffee but you surpass them with this brand. Coffee in the rooms is terrible. We poured it out after one sip. Bitter, bitter, bitter.

Partner

8/10

Excellent

16 Apr 2026

Randel

Every thing was great, except. The showers hot water never got past warm.

4/10

Poor

16 Apr 2026

Jennifer

The hotel is old and in desperate need of an update. Everything needs a refresh-the linens, the decor, the bathrooms, everything. It felt depressing to stay there. The parking is outrageous. $40 (with fees) for self park. I felt like i was being robbed. The staff was very nice and none of this is their fault. I would not stay here again and do not recommend.

2/10

Poor

10 Apr 2026

Justin

I booked and prepaid my stay there and when I showed up they claimed my name wasn’t in the system. They would let give me a room, said the sold out, and i waited for 3 hours until midnight. Then they booked me a hotel replacement around 1am just to tell me that there was an extra fee of 50 dollars I need to pay upfront and get reimburse when turning a receipt in.

I have never experienced and in a business trip and headed out of Dallas at 6am I was forced to sleep in my rental car at the airport from 230am to 530am.

I understand things happen but it’s how you take care of it and the hotel left men hanging not trying to help and hotels.com left me hanging as well… 5 total hours waiting for another place, confirming I was at the right hotel (which I was)

Business

10/10

Exceptional

09 Apr 2026

Nancy

Great place . Tammy in the breakfast area was AWESOME !!

8/10

Excellent

09 Apr 2026

Willie

Good hotel for a quick business trip

Self

10/10

Exceptional

09 Apr 2026

Andre

Very enjoyable stay

10/10

Exceptional

06 Apr 2026

Julio

Restrooms in suites are a bit small than others in the one we stayed in at least. All else was great!

Family_with_children

10/10

Exceptional

06 Apr 2026

Abigail

Clean room, friendly staff, good breakfast, nice location!

Friends

10/10

Exceptional

05 Apr 2026

Emily

Great location for walking to AAC.

Partner

6/10

Pleasant

04 Apr 2026

Shelly

Breakfast was bland, our room fridge did not work and parking for two nights was $81 (yes I was aware, it’s still expensive!) all staff however was fabulous.

Friends_and_family Family

2/10

Poor

03 Apr 2026

Jeanette

Our room was not ready it was almost 5pm they upgraded us to an available suite- ac was not working temperature in the room reached 78 degrees. Changed our room to a much small room.

Family_with_children

10/10

Exceptional

02 Apr 2026

Frederick

Great location

Self

10/10

Exceptional

02 Apr 2026

Stephen

The breakfast bar was great and the staff was very attentive to our needs. Happy hour with Billy was cool too. The location of the hotel is great. Easy walk to the Katy Trail. The pool and the fitness room were also nice add ons (need to fix the hot tub though!).

Family

10/10

Exceptional

01 Apr 2026

Julie

Excellent large room, with sitting room and kitchen. Comfortable and quiet. Gated parking garage. Minimal, but adequate, breakfast. Walking distance to AACenter. A lot for a little money.

Partner

10/10

Exceptional

30 Mar 2026

Tajinder

Yes everything was good

10/10

Exceptional

30 Mar 2026

Vanessa

Great breakfast selection, great staff!

10/10

Exceptional

30 Mar 2026

Tajinder

Excellent

Family_with_children

6/10

Pleasant

29 Mar 2026

Socratis

Fresh breakfast

10/10

Exceptional

29 Mar 2026

Ceri

Bar is very convenient.

I would like the option for plain nonfat yogurt.

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

Aspen

Everything was fine except the pool and hot tub. They could have used cleaning.
The hot tub had cold water for over half of our stay. I would have given a higher rating if it worked unfortunately.

Partner

10/10

Exceptional

25 Mar 2026

Ramona

We only stayed one night but it was a great stay. The staff was extremely polite and helpful, breakfast was wonderful, and the room was very clean and comfortable. Will definitely stay again the next time we are in town.

Family_with_children

10/10

Exceptional

23 Mar 2026

Khoi

Attending Twice concert, next to the stadium

10/10

Exceptional

23 Mar 2026

Christine

Big rooms, nice bedding,clean, great breakfast with lots of GF options. Great location. Friendly staff. Would stay here again. Not luxury but had everything we needed!

Partner

10/10

Exceptional

23 Mar 2026

Debbie

Good location for going yo American Airlines
Staff were friendly and helpful
Tammy was wonderful every morning at Breakfast, always wishing us a good morning

Friends

10/10

Exceptional

21 Mar 2026

Neal

Everything was very nice with the exception of the surprise and paying extra for to park

10/10

Exceptional

21 Mar 2026

Christine

I did not look for or use the gym. The hotel is walking distance to American Airlines Center. Perfect for an event.

Partner

10/10

Exceptional

21 Mar 2026

Susana

The location is perfect if you rent a car. I went for a concert at American Airlines Center which is at walkable distance. Special shoutout to Valentina at reception, she was so warm, efficient and friendly. Also, the housekeeping Manager Rocio! <3 :D and Tammy, we really enjoyed our stay at Dallas in this Hyatt Hotel. Best Hotel so far, and hey I travel a lot, this is a huge thing! :)

Family