Name: Crowne Plaza Dallas Market Ctr - Love Field
Address: 7050 N Stemmons Freeway, Dallas, 75247, US

6/10

Pleasant

26 Jul 2026

Chavon

I love the crown plaza but the only thing I hate is when they have large events there because its hard to find good parking and use of elevators. The lobby is always crowded with nowhere to sit. They dont clean your rooms when you stay multiple days. You have to ask for fresh towels as well.

4/10

Poor

26 Jul 2026

Carol

The hot water was not functioning well- it barely got warm! There are no refrigerators or microwaves in the rooms. The air wasn’t cooling the room as well either. I won’t stay again there. Not up to par

10/10

Exceptional

22 Jul 2026

Sarah

Liked the hotel, but didn’t like paying for parking.

6/10

Pleasant

19 Jul 2026

Allyn

The room was clean and the staff were very helpful! My son enjoyed the breakfast buffet. My family was excited to be staying in a hotel since we were headed home from a summer tent camping excursion; sadly, the hotel showers experienced pressure fluctuations such that all of us (even those of us who were taking cooler/tepid showers) experienced near-scalding temperatures intermittently throughout the shower. This could be from water use in other rooms, of course, but it was an issue for all four of us. The air conditioning was also having trouble keeping the room cool, but it's hard to fault anyone for that in the July Texas heat!

The hotel may also want to look into their parking kiosk/gate partner. I was only able to successfully scan my code to get in one time. Exiting and entering again required calling the helpline at the kiosk (which was not to the hotel, but another company). I nor another car behind me could get in or out without taking the time to call the helpline. This wouldn't have been a problem if we hadn't been returning at 12:30 am from a concert; waiting to even speak to personnel then waiting further for the helpline personnel to verify I was a real person and check my confirmation and put me on hold then return to my call took around 10 minutes. I sat in my car with the window down in an unfamiliar city in the middle of the night when I was simply trying to get into the hotel parking lot to go inside and retire- it was less than ideal.

Family

6/10

Pleasant

15 Jul 2026

michael

Very tired property with only warm water for shower and marginal ac. Ok for 1 nite head in bed. Staff friendly but not that motivated to check in folks expediently. For the price, it's a fair proposition, but not for a Crown Plaza!

8/10

Excellent

15 Jul 2026

Livan A

The Staff was kindhearted when entering the building, letting me know the amenities available. The servers at the breakfast buffet were also very helpful & attentive to my needs.

Self

6/10

Pleasant

12 Jul 2026

Michael

Was better

6/10

Pleasant

12 Jul 2026

Michael

Was better

Partner

10/10

Exceptional

11 Jul 2026

Roberto

Nice overal

2/10

Poor

06 Jul 2026

Miguel

The AC went out in our room. It was miserably hot.

Partner

2/10

Poor

02 Jul 2026

Tanna

Our room had no air. It stayed at 84. Tried to move to another room and the worker said we will have maintenance come up in a bit and look at it. Waited 20 min- SWEATING! Had to ask multiple times for another room. Finally gave us another room. Air worked but it wasn’t cold. The room stayed at 78. No help from staff. Managers won’t call us back. I’m not stopping. This is unacceptable on so many levels.

Partner

10/10

Exceptional

29 Jun 2026

Kimberly

Food was delicious and room was clean and soft bed

Partner

10/10

Exceptional

29 Jun 2026

Maria

Great breakfast bar

10/10

Exceptional

17 Jun 2026

Brianna

Love this room, love the staff, the hotel is very comfortable. Tamike, Moe and Ericka are the best!!!!!! Overall love this place!

10/10

Exceptional

07 Jun 2026

Chelse

Great Hotel will stay here again

6/10

Pleasant

07 Jun 2026

Darris

1. No ice machines on each floor as the signage represents. Must go to first floor.
2 stopper in bathtub did not work.
3. $16 per day for parking

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Cheree

Only place I stay when I come to Dallas .

Self

4/10

Poor

03 Jun 2026

Wayne

Had to pay for continental breakfast

Had to pay for parking.

Pool area needs to be upgraded.

Television control didn't work well.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Nesla

Clean and easy to get around

Family_with_children

10/10

Exceptional

02 Jun 2026

Charles

Excellent food and friendly staff. We will be coming back!

Partner

6/10

Pleasant

01 Jun 2026

Darris

1. Pool hours should be extended a bit. Allow others to get a chance after the kids have had their time.
2. The stopper in the bathtub didn’t work.
3. Only one roll of tissue in the bathroom
4. There was no phone in the room

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Diedra

Always an amazing stay! My go to hotel!

Partner

8/10

Excellent

28 May 2026

Christina

Actually my family and I were unable to stay due to family emergency but I just want to say thank you to the wonderful staff. Hotel was beautiful and clean.

Family_with_children

6/10

Pleasant

25 May 2026

Tania

Staff was great, but too noisy, and daininish smell too strong

Friends_and_family Family

2/10

Poor

24 May 2026

Salvador

We arrived to the Hotel and come to find out they had no A/C in the entire hotel obviously we didn’t stay and my reservation was not honored for the next hotel they sent me too

Partner

10/10

Exceptional

22 May 2026

Brianna

The store in the lobby lacked stock, no wine, no drinks, no food. Just sugary snacks. Bar closed at 9 No room service....but overall, the room for the stay was nice.

Self

8/10

Excellent

20 May 2026

Esmeralda

Nice hotel has a pool. Very friendly staff and we’re so helpful! Staff is 10/10. The room had NO fridge only a coffee machine. And we arrived at 7pm and our room was not ready yet. Maybe call ahead if traveling from out of town to make sure your room is ready on time.

Family

4/10

Poor

20 May 2026

Derrick

Rooms were hot and breakfast was basic not worth 18$ per person

Family_with_children

6/10

Pleasant

16 May 2026

Mary

Overall the stay was ok, but we had to request an ironing board which was supposed to be in the room, the iron had the prongs bent on the cord, and the coffee maker didn't work. Parking is $15 a day and if you're looking to charge an EV, it's Invisible Urban charging stations, Plugshare will say it's free but it isn't. So you're looking to pay roughly $40 a night for parking/ charging on top of room rates. Breakfast is $18 per person for minimal continental meal so consider in all the added fees when booking.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Terri

We did not eat breakfast at the hotel

10/10

Exceptional

12 May 2026

Maurese

Yes

Self

10/10

Exceptional

11 May 2026

Keeshaun

Pleasant stay

2/10

Poor

11 May 2026

Thomas C.

The hotel AC was out. We had to go to another hotel.

Partner

2/10

Poor

11 May 2026

Josue

Th

6/10

Pleasant

08 May 2026

Jenell

Did not eat breakfast at tbe hotel

Family

4/10

Poor

04 May 2026

Dennis

Hot water for the shower, heat in the pool area, the smell of the hotel is bad on the floors, needs new carpet in the rooms, the heat in the rooms does not work, the hotel room doors do NOT shut so you have to make sure to pull them with some force. Hotel needs to be updated .

Family_with_children

4/10

Poor

03 May 2026

Mariah

I booked this stay as a quick overnight with my child, but quickly realized the location was not what I expected and did not feel appropriate or safe for a family. I contacted the hotel shortly after booking to request a cancellation, but no flexibility was offered, which was disappointing given how recent the reservation was. Unfortunately, the experience itself reflected that lack of care. Staff interactions were brief and not particularly helpful. The indoor pool, which was one of the main reasons for booking, was not usable—the water was barely warm and the pool area itself was extremely cold. Additional concerns included very thin, low-quality towels, outdated televisions with no smart capabilities, and a noticeable odor throughout the property. The elevators were also very slow and appeared unreliable, with doors frequently seeming to stick. There was also a $100 hold required at check-in to cover a $15 overnight parking fee and incidental charges, which was not clearly communicated in advance. While the price point may be appealing, the overall experience, condition of the property, and lack of transparency make it difficult to recommend—especially for families traveling with children.

Family_with_children

8/10

Excellent

03 May 2026

David

The attitude and competence of the staff was wonderful.
Breakfast was great: lots of fruit, scrambled eggs, Yoplait yogurt, sausage and bread...other things I didn't try. Bacon was included in more elaborate menu. Since my diet is different, I enjoyed the small mini fridge in my room.
Shower took some minutes to reach warm temperature, but once it did, was fine. There's a max temp setting, which was comfortable and the temp didn't vary unless I changed it.
Fitness center had adequate weights, from 5 to 50 pounds with only one 25 lb weight missing. Yoga mats and water and overall condition good. One elliptical made an intermittent grinding sound, but the other was really great with a video of a trail in a desert to watch while 'running'. Saw someone on the treadmill and it looked like it was running well. Pool was good with lots of towels...nice setting indoors.
Enjoyed the coffee, and I think there was tea also, in the lobby.
Hotel is pretty well sound proofed, but there is minor traffic noise from the adjacent freeway.
Pretty good stay overall.

Self

10/10

Exceptional

29 Apr 2026

Rip

I stayed at this property for 2 recent nights, attending some family events over the weekend. It was a super stressful drive from Vicksburg, MS on a Friday afternoon, arriving at rush hour. I didn't know that there are 2 Crowne Plaza hotels in Dallas, and mis programmed the location. After an extra 20 minutes or so Downtown, I was routed back here. At first glance, it's not very \"friendly\" looking...from the outside, with it's paid parking arms and very limited \"guest parking\" available. That said, I made it to the front desk, still rattled from the road, and encountered a couple of minutes of minor miscommunication, even expressing my relative stress level to Sam, at the front desk. She \"got it\", and put the entire process back on track...in a very relaxed and comfortable way. She even checked a bit later to see if I was OK...or needed anything. Honestly, they do that with all of their guests, but it does make you feel \"special\" and like this giant corporation actually appreciates your business...which they do! All of that goes the same for Tamika, on the later evening shift. All of their facilities are clean and up to date. My room on the 11th floor was excellent...4 star level, end to end. Not only that...they had a great price and location as well. This property will now be my \"go to\" in the BIG D. I hope your stay here measures up to the overall comfort and value proposition that I enjoyed.

Self

2/10

Poor

28 Apr 2026

MANUEL

dont know

Self

10/10

Exceptional

26 Apr 2026

Dennis

Great hotel

4/10

Poor

26 Apr 2026

Paola

They can't even do housekeeping before...ever?

Self

6/10

Pleasant

26 Apr 2026

Nancy

.

10/10

Exceptional

26 Apr 2026

Patrick

Great!

10/10

Exceptional

21 Apr 2026

Lesly

It was a great hotel in decent area of town where we felt comfortable and safe. The hotel staff were nice and kept everything clean

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Cleopatra

I read that the hotel was newly built, maybe I mistaken it for another. Property condition did not show this but at least free breakfast was fresh & decent. I would give this hotel a 2.5/5 overall. Wasn’t really impressed stay at other hotels in the same price range with better property upkeep.

Partner

4/10

Poor

19 Apr 2026

DaVita

Staff did the best they could with what they had to work with

Self

10/10

Exceptional

15 Apr 2026

Eddy

The front desk folks are so friendly and helpful. I first used this hotel as part of their park and fly offer, but have gone back when needing to stay in Dallas because it is just easy with protected parking and easy access to downtown and Dallas Love Field.

Business Family

6/10

Pleasant

13 Apr 2026

Coryn

The staff was very great. The couch in the room looked old and dirty. The water was cold.

Friends

10/10

Exceptional

12 Apr 2026

Ametrica

Everything was amazing

Partner

10/10

Exceptional

07 Apr 2026

Elson

Friendly front coordinator, Brian was amazing!

10/10

Exceptional

07 Apr 2026

Martin

Awesome

10/10

Exceptional

06 Apr 2026

Paige

Staff was friendly..hotel was clean!

10/10

Exceptional

05 Apr 2026

Emily

Very clean and nice rooms. Lobby was nice too. Our room didn’t have a fridge and they brought one up within an hour.

Friends

2/10

Poor

31 Mar 2026

Brenda

Honestly disappointed not having good experience

Family_with_children

4/10

Poor

31 Mar 2026

Angel

Bathroom had urine in the toilet and over the seat. Shower didn’t work properly poor water pressure. Checkout morning only one elevator seemed operable making it hard for patrons higher up. There aren’t any microwaves. The iron was defective and also the AV didn’t work properly so we hardly rested. Texas and no air doesn’t mix. I’d stayed before but this experience wasn’t ideal at all. There are some aesthetic upgrades but with out basic it’s hard to rate any better. Also, there was a coffee machine but no water o

10/10

Exceptional

30 Mar 2026

Sayonara

N/A

Partner

10/10

Exceptional

29 Mar 2026

Darrylrisha

I had a really great stay here during spring break. The room was very spacious and clean, which made it comfortable for my family. My kids had an amazing time, especially with the indoor pool since the weather ended up changing on us. It was nice having that option so they could still enjoy themselves. Overall, everything was well kept and we truly enjoyed our stay. I would definitely come back again!

Family_with_children

8/10

Excellent

28 Mar 2026

Chantal

Breakfast not included with room fees.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

gloria

Multiple stays here for Dallas Market week.

Staff is always professional and nice. Shuttle driver to DMC always upbeat and personable.

Room… nice, clean! Would love liquid coffee creamers in room, nice touch.

8/10

Excellent

25 Mar 2026

Benita

Yes it was well kept.

Family

8/10

Excellent

24 Mar 2026

Crystal

My daughter and I enjoyed a few days for a quick getaway trip.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Marquesha

Staff was friendly and the indoor pool came in handy from the heat.

Self

6/10

Pleasant

22 Mar 2026

Sylvia

The staff was somewhat friendly but for my first time staying there she did

8/10

Excellent

21 Mar 2026

Marina

The only thing that pool needs to be cleaned, and it’s way smaller than on the picture.

Family_with_children

10/10

Exceptional

20 Mar 2026

Fayyaz

Very good experience. Awesome courteous staff and management. Highly recommend.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Asia

Was nice clean and check in and out and out was easy. Only thing I didn’t like is they make you pay for parking $15 a night.

Friends

10/10

Exceptional

18 Mar 2026

Tamika

Nice clean property. Lack of staff at fron entrance

Family

10/10

Exceptional

16 Mar 2026

Nia

Great room on 10th floor! Only negative was the $16/night parking fee

10/10

Exceptional

15 Mar 2026

lisa

Awesome stay, nice and safe environment!! Clean, clean, clean

8/10

Excellent

09 Mar 2026

FREMA

AC is too loud, door repairs are extremely poor, and not enough towels was given initially.

Family_with_children

2/10

Poor

08 Mar 2026

Breetina

They will need to fix their hot water system.

10/10

Exceptional

08 Mar 2026

Dasha

My 1 night stay on March 6 2026 was pleasant. Front desk staff was friendly and greeted you with a smile. I received a Cookie for being a IHG member. My room was nice and clean with the view of Downtown,Dallas. I’m not sure what the cleaning staff use, but my room had a nice scent. My one and only complaint was the air conditioning didn’t get cold enough for me. I had the temperature on the wall at 60° probably should have notified the front desk but I was stepping out for the night and forgot. Next time I’m in Dallas I would definitely stay here.

Partner

4/10

Poor

08 Mar 2026

Joshua

Hotel is mid . Have 4 elevators but only 1 is working for 21 floors ! Cold showers .

Self

6/10

Pleasant

06 Mar 2026

Erin

Hotels .com rebooked us here because our original reservation was not honored. This made a terrible situation almost bearable.
Then we checked in to this hotel exhausted. It was not until the next day that we found hair in the bed and splattered blood on the wall. Honestly. I’ve never been so Uncomfortable. I suppose it was quiet for a giant hotel…but that’s the only thing good I can say

Partner

10/10

Exceptional

05 Mar 2026

Warry

Good stay. I’d stay again.

6/10

Pleasant

05 Mar 2026

Phiet

The staff were very helpful and friendly. The halls and rooms were overly Fabreezed. You get used to it pretty quickly, but have to wonder why it was that way.

Self

8/10

Excellent

05 Mar 2026

Francisco

Good rooms. AC was not working in the room but they moved us to another.

10/10

Exceptional

03 Mar 2026

JULIA

I stayed at this location when the renovations were under way. They did an excellent job. I felt the quality of the staff. The breakfast buffet was top notch.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Destiny

It was good for the night. 1st time staying in Dallas.

10/10

Exceptional

02 Mar 2026

Emily

Great rooms, very clean, the staff upon arrival was amazing.

Self

10/10

Exceptional

01 Mar 2026

Carlos

Room was super clean staff was nice good experience overall

Partner

8/10

Excellent

01 Mar 2026

Mandy

Easy check in, clean rooms, nice staff. Cons- paid parking, the “market” was expensive - $3 waters, $3 bag of chips , $8 sandwich ; pool heater was broken so water was cold.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Caitlynn

Staff was very friendly! Room was clean and overall a really good stay, except for my very loud neighbors that shared the conjoined room/door with me.. but I know that is out of your guys’ control, will definitely stay here again!!

8/10

Excellent

01 Mar 2026

Zakia

Staff was amazing room was cozy

2/10

Poor

24 Feb 2026

James

The room was cold. The hotel was cold. The \"hot\" water was tepid. The dry cleaner's hours were useless, wanting to clean your clothes during the day (when you're wearing them) instead of overnight. The TP left lint everywhere. The mobility assist room had ONE grab bar in the wrong place. Don't stay here. I couldn't wait to get out on the final day of my stay.

Self

10/10

Exceptional

23 Feb 2026

Chavon

Yes great staff

Friends_and_family Family

4/10

Poor

23 Feb 2026

Elena

The room was warm, a/c was not working and the hallways smelled like weed.

Business Family

8/10

Excellent

23 Feb 2026

John

Great staff that went above and beyond.

Slowly decaying building that was falling apart around their ears.

Self

10/10

Exceptional

20 Feb 2026

Kelly

Clean room, friendly and helpful staff

Family

4/10

Poor

18 Feb 2026

Brandy

The staff at this hotel was friendly and helpful! Rooms and hotel common areas were clean. Enjoyed the restaurant/bar. On Friday, our first room(905,) had a very loud noise coming from the AC and the shower did not have HOT water at 7 pm. When my boyfriend arrived at 11 pm, the AC noise was too loud to tolerate. The front desk personnel was very nice and changed our room to 1007. The air in 1007 was not blowing cold air but it wasnt too hot in the room and we were too tired to go back downstairs. Again the shower water was lukewarm. Saturday night the shower was still lukewarm. Sunday morning, there was no hot water from the 10th floor up. I was so happy to see my boyfriend after 6 weeks apart that i was willing to tolerate things (totally my fault) but we will not choose the Crowne Plaza again. The building definitely needs repairs and upgrades!

Partner

8/10

Excellent

18 Feb 2026

Hunter

It was spotless and the staff was amazing view and disappointment in a few things

10/10

Exceptional

17 Feb 2026

Blenda

The staff was super nice and welcoming. The room was clean and the remote for the TV wasn't working. Almost immediately one was brought to my room.

Partner

10/10

Exceptional

17 Feb 2026

Aaliyah

it was really clean and the staff was very sweet

2/10

Poor

16 Feb 2026

Quintrel

The water never got hot, we took cold showers all weekend. On top of that the water pressure was terrible. Won’t be staying here again

2/10

Poor

16 Feb 2026

Carlos

the water pool was cold and when i took a shower the water was cold as well

Leisure Partner

2/10

Poor

15 Feb 2026

JANICE

Not good at all, best thing was the bacon and fruit

Partner

6/10

Pleasant

15 Feb 2026

Jessica

The staff was lovely. That said, the room was just not what I have come to expect from Crowne Plaza hotels. The room only cooled on the one side with the single air vent so the room stayed warm even with the air on 63 degrees. I also noticed stains on the wash cloths. The fridge was also not woeking in the room, and the buffet breakfast wa sincredibly average forconsuderinf the cost.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Gavin

The pool is ice cold because of the broken pool warmer, they don’t have smart tvs THEY CHARGE FOR PARKING! $15 A NIGHT! I asked them to come clean my bathroom three times because my kid had an accident and I didn’t want to ruin their towels and they never came. They have the smallest A/C units and your room will not go under 72 degrees. Staff was friendly but would say it would get done and it never would. Probably the worst hotel I’ve ever stayed at in Dallas. 10/10 would not recommend.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Galilea

Super clean