Crowne Plaza Dallas Market Ctr

Crowne Plaza Dallas Market Ctr - Love Field

United States , Dallas - TX
DALLAS, 7050 N Stemmons Freeway
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100 reviews shown

10/10

Exceptional

29 Apr 2026

Rip

I stayed at this property for 2 recent nights, attending some family events over the weekend. It was a super stressful drive from Vicksburg, MS on a Friday afternoon, arriving at rush hour. I didn't know that there are 2 Crowne Plaza hotels in Dallas, and mis programmed the location. After an extra 20 minutes or so Downtown, I was routed back here. At first glance, it's not very "friendly" looking...from the outside, with it's paid parking arms and very limited "guest parking" available. That said, I made it to the front desk, still rattled from the road, and encountered a couple of minutes of minor miscommunication, even expressing my relative stress level to Sam, at the front desk. She "got it", and put the entire process back on track...in a very relaxed and comfortable way. She even checked a bit later to see if I was OK...or needed anything. Honestly, they do that with all of their guests, but it does make you feel "special" and like this giant corporation actually appreciates your business...which they do! All of that goes the same for Tamika, on the later evening shift. All of their facilities are clean and up to date. My room on the 11th floor was excellent...4 star level, end to end. Not only that...they had a great price and location as well. This property will now be my "go to" in the BIG D. I hope your stay here measures up to the overall comfort and value proposition that I enjoyed.

Self

2/10

Poor

28 Apr 2026

MANUEL

dont know

Self

10/10

Exceptional

26 Apr 2026

Dennis

Great hotel

4/10

Poor

26 Apr 2026

Paola

They can't even do housekeeping before...ever?

Self

6/10

Pleasant

26 Apr 2026

Nancy

10/10

Exceptional

26 Apr 2026

Patrick

Great!

10/10

Exceptional

21 Apr 2026

Lesly

It was a great hotel in decent area of town where we felt comfortable and safe. The hotel staff were nice and kept everything clean

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Cleopatra

I read that the hotel was newly built, maybe I mistaken it for another. Property condition did not show this but at least free breakfast was fresh & decent. I would give this hotel a 2.5/5 overall. Wasn’t really impressed stay at other hotels in the same price range with better property upkeep.

Partner

4/10

Poor

19 Apr 2026

DaVita

Staff did the best they could with what they had to work with

Self

10/10

Exceptional

15 Apr 2026

Eddy

The front desk folks are so friendly and helpful. I first used this hotel as part of their park and fly offer, but have gone back when needing to stay in Dallas because it is just easy with protected parking and easy access to downtown and Dallas Love Field.

Business Family

6/10

Pleasant

13 Apr 2026

Coryn

The staff was very great. The couch in the room looked old and dirty. The water was cold.

Friends

10/10

Exceptional

12 Apr 2026

Ametrica

Everything was amazing

Partner

10/10

Exceptional

07 Apr 2026

Elson

Friendly front coordinator, Brian was amazing!

10/10

Exceptional

07 Apr 2026

Martin

Awesome

10/10

Exceptional

06 Apr 2026

Paige

Staff was friendly..hotel was clean!

10/10

Exceptional

05 Apr 2026

Emily

Very clean and nice rooms. Lobby was nice too. Our room didn’t have a fridge and they brought one up within an hour.

Friends

2/10

Poor

31 Mar 2026

Brenda

Honestly disappointed not having good experience

Family_with_children

4/10

Poor

31 Mar 2026

Angel

Bathroom had urine in the toilet and over the seat. Shower didn’t work properly poor water pressure. Checkout morning only one elevator seemed operable making it hard for patrons higher up. There aren’t any microwaves. The iron was defective and also the AV didn’t work properly so we hardly rested. Texas and no air doesn’t mix. I’d stayed before but this experience wasn’t ideal at all. There are some aesthetic upgrades but with out basic it’s hard to rate any better. Also, there was a coffee machine but no water o

10/10

Exceptional

30 Mar 2026

Sayonara

N/A

Partner

10/10

Exceptional

29 Mar 2026

Darrylrisha

I had a really great stay here during spring break. The room was very spacious and clean, which made it comfortable for my family. My kids had an amazing time, especially with the indoor pool since the weather ended up changing on us. It was nice having that option so they could still enjoy themselves. Overall, everything was well kept and we truly enjoyed our stay. I would definitely come back again!

Family_with_children

8/10

Excellent

28 Mar 2026

Chantal

Breakfast not included with room fees.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

gloria

Multiple stays here for Dallas Market week.

Staff is always professional and nice. Shuttle driver to DMC always upbeat and personable.

Room… nice, clean! Would love liquid coffee creamers in room, nice touch.

8/10

Excellent

25 Mar 2026

Benita

Yes it was well kept.

Family

8/10

Excellent

24 Mar 2026

Crystal

My daughter and I enjoyed a few days for a quick getaway trip.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Marquesha

Staff was friendly and the indoor pool came in handy from the heat.

Self

6/10

Pleasant

22 Mar 2026

Sylvia

The staff was somewhat friendly but for my first time staying there she did

8/10

Excellent

21 Mar 2026

Marina

The only thing that pool needs to be cleaned, and it’s way smaller than on the picture.

Family_with_children

10/10

Exceptional

20 Mar 2026

Fayyaz

Very good experience. Awesome courteous staff and management. Highly recommend.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Asia

Was nice clean and check in and out and out was easy. Only thing I didn’t like is they make you pay for parking $15 a night.

Friends

10/10

Exceptional

18 Mar 2026

Tamika

Nice clean property. Lack of staff at fron entrance

Family

10/10

Exceptional

16 Mar 2026

Nia

Great room on 10th floor! Only negative was the $16/night parking fee

10/10

Exceptional

15 Mar 2026

lisa

Awesome stay, nice and safe environment!! Clean, clean, clean

8/10

Excellent

09 Mar 2026

FREMA

AC is too loud, door repairs are extremely poor, and not enough towels was given initially.

Family_with_children

2/10

Poor

08 Mar 2026

Breetina

They will need to fix their hot water system.

10/10

Exceptional

08 Mar 2026

Dasha

My 1 night stay on March 6 2026 was pleasant. Front desk staff was friendly and greeted you with a smile. I received a Cookie for being a IHG member. My room was nice and clean with the view of Downtown,Dallas. I’m not sure what the cleaning staff use, but my room had a nice scent. My one and only complaint was the air conditioning didn’t get cold enough for me. I had the temperature on the wall at 60° probably should have notified the front desk but I was stepping out for the night and forgot. Next time I’m in Dallas I would definitely stay here.

Partner

4/10

Poor

08 Mar 2026

Joshua

Hotel is mid . Have 4 elevators but only 1 is working for 21 floors ! Cold showers .

Self

6/10

Pleasant

06 Mar 2026

Erin

Hotels .com rebooked us here because our original reservation was not honored. This made a terrible situation almost bearable.
Then we checked in to this hotel exhausted. It was not until the next day that we found hair in the bed and splattered blood on the wall. Honestly. I’ve never been so Uncomfortable. I suppose it was quiet for a giant hotel…but that’s the only thing good I can say

Partner

10/10

Exceptional

05 Mar 2026

Warry

Good stay. I’d stay again.

6/10

Pleasant

05 Mar 2026

Phiet

The staff were very helpful and friendly. The halls and rooms were overly Fabreezed. You get used to it pretty quickly, but have to wonder why it was that way.

Self

8/10

Excellent

05 Mar 2026

Francisco

Good rooms. AC was not working in the room but they moved us to another.

10/10

Exceptional

03 Mar 2026

JULIA

I stayed at this location when the renovations were under way. They did an excellent job. I felt the quality of the staff. The breakfast buffet was top notch.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Destiny

It was good for the night. 1st time staying in Dallas.

10/10

Exceptional

02 Mar 2026

Emily

Great rooms, very clean, the staff upon arrival was amazing.

Self

10/10

Exceptional

01 Mar 2026

Carlos

Room was super clean staff was nice good experience overall

Partner

8/10

Excellent

01 Mar 2026

Mandy

Easy check in, clean rooms, nice staff. Cons- paid parking, the “market” was expensive - $3 waters, $3 bag of chips , $8 sandwich ; pool heater was broken so water was cold.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Caitlynn

Staff was very friendly! Room was clean and overall a really good stay, except for my very loud neighbors that shared the conjoined room/door with me.. but I know that is out of your guys’ control, will definitely stay here again!!

8/10

Excellent

01 Mar 2026

Zakia

Staff was amazing room was cozy

2/10

Poor

24 Feb 2026

James

The room was cold. The hotel was cold. The "hot" water was tepid. The dry cleaner's hours were useless, wanting to clean your clothes during the day (when you're wearing them) instead of overnight. The TP left lint everywhere. The mobility assist room had ONE grab bar in the wrong place. Don't stay here. I couldn't wait to get out on the final day of my stay.

Self

10/10

Exceptional

23 Feb 2026

Chavon

Yes great staff

Friends_and_family Family

4/10

Poor

23 Feb 2026

Elena

The room was warm, a/c was not working and the hallways smelled like weed.

Business Family

8/10

Excellent

23 Feb 2026

John

Great staff that went above and beyond.

Slowly decaying building that was falling apart around their ears.

Self

10/10

Exceptional

20 Feb 2026

Kelly

Clean room, friendly and helpful staff

Family

4/10

Poor

18 Feb 2026

Brandy

The staff at this hotel was friendly and helpful! Rooms and hotel common areas were clean. Enjoyed the restaurant/bar. On Friday, our first room(905,) had a very loud noise coming from the AC and the shower did not have HOT water at 7 pm. When my boyfriend arrived at 11 pm, the AC noise was too loud to tolerate. The front desk personnel was very nice and changed our room to 1007. The air in 1007 was not blowing cold air but it wasnt too hot in the room and we were too tired to go back downstairs. Again the shower water was lukewarm. Saturday night the shower was still lukewarm. Sunday morning, there was no hot water from the 10th floor up. I was so happy to see my boyfriend after 6 weeks apart that i was willing to tolerate things (totally my fault) but we will not choose the Crowne Plaza again. The building definitely needs repairs and upgrades!

Partner

8/10

Excellent

18 Feb 2026

Hunter

It was spotless and the staff was amazing view and disappointment in a few things

10/10

Exceptional

17 Feb 2026

Blenda

The staff was super nice and welcoming. The room was clean and the remote for the TV wasn't working. Almost immediately one was brought to my room.

Partner

10/10

Exceptional

17 Feb 2026

Aaliyah

it was really clean and the staff was very sweet

2/10

Poor

16 Feb 2026

Quintrel

The water never got hot, we took cold showers all weekend. On top of that the water pressure was terrible. Won’t be staying here again

2/10

Poor

16 Feb 2026

Carlos

the water pool was cold and when i took a shower the water was cold as well

Leisure Partner

2/10

Poor

15 Feb 2026

JANICE

Not good at all, best thing was the bacon and fruit

Partner

6/10

Pleasant

15 Feb 2026

Jessica

The staff was lovely. That said, the room was just not what I have come to expect from Crowne Plaza hotels. The room only cooled on the one side with the single air vent so the room stayed warm even with the air on 63 degrees. I also noticed stains on the wash cloths. The fridge was also not woeking in the room, and the buffet breakfast wa sincredibly average forconsuderinf the cost.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Gavin

The pool is ice cold because of the broken pool warmer, they don’t have smart tvs THEY CHARGE FOR PARKING! $15 A NIGHT! I asked them to come clean my bathroom three times because my kid had an accident and I didn’t want to ruin their towels and they never came. They have the smallest A/C units and your room will not go under 72 degrees. Staff was friendly but would say it would get done and it never would. Probably the worst hotel I’ve ever stayed at in Dallas. 10/10 would not recommend.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Galilea

Super clean

8/10

Excellent

14 Feb 2026

Scott

Good location, plenty of parking ($15/day extra), decent room and a good restaurant. Breakfast was excellent and certainly worth the extra couple of bucks.

Business Family_with_children

10/10

Exceptional

12 Feb 2026

Helen

Some issues with ac but the staff really nice they try to help me !!

Business Self

2/10

Poor

09 Feb 2026

Kwinney

I booked a room with a view and didn’t have a view. The room was also EXTREMELY hot!! They sent maintenance to “fix it”, but it still didn’t cool down until a whole day later!

Leisure Friends

10/10

Exceptional

08 Feb 2026

Jeremy

All the above, we will be back for sure.

4/10

Poor

06 Feb 2026

Wayne

Cheap, very poor quality room. Charged for parking despite abundant space far outside downtown.

6/10

Pleasant

04 Feb 2026

Michele

Should have been told ahead of time that they charge $16.00 for me to park my car. Would not have stayed there.

Self

8/10

Excellent

02 Feb 2026

Mark

Thought the parking was free at least that’s what I thought but apparently not $32 later for two nights of parking place was clean. Staff was great just not sure what happened on the parking.

4/10

Poor

02 Feb 2026

Kai

The shower water keep going from hot to cold lol and it’s no shuttle from the airport or too a lot of the gym equipment wasn’t working but the staff are amazing so it balanced out

Business Self

6/10

Pleasant

24 Jan 2026

TIARRA

The hotel was nice and clean. The staff was absolutely amazing. However, the entire stay we had not one hot bath during the winter. The water was ice cold even after running it for 30 mins. It was extremely uncomfortable.

Leisure Friends

10/10

Exceptional

22 Jan 2026

Monique

I loved everything

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Jeanette

Very comfortable room. Close to the airport. Would stay there again.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Chavon

Yes rooms was very clean

Friends_and_family Friends

8/10

Excellent

19 Jan 2026

Francisco

Yes

Leisure Partner

10/10

Exceptional

18 Jan 2026

Beverly

The staff went above and beyond to make our stay wonderful

Friends_and_family Family

2/10

Poor

18 Jan 2026

Keishia

I had two rooms and it was issues when the room. First off the room had issues with the heat not working. The second thing is that the

8/10

Excellent

18 Jan 2026

Judith

Great place

Business Family

10/10

Exceptional

17 Jan 2026

Claudia

The staff was amazing! Enrique was so knowledgeable and kind. Sam at the front desk was also very accommodating. Thank you all for making my short stay a memorable one!

Business

10/10

Exceptional

17 Jan 2026

Amanda

Everything and everyone was perfect!!

Business_and_leisure Self

4/10

Poor

15 Jan 2026

brian

I did not have food, therefore no comment. Heating in room did not work. Shower water was cold. Front desk non responsive.

Business

6/10

Pleasant

15 Jan 2026

Veronica

Room was clean and staff was courtesy. Hot water was lacking and AC temperature was incorrect. Would appreciate more options in the lobby market.

Business

4/10

Poor

13 Jan 2026

William

Some stuff wasn’t helpful and was kinda rude
They didn’t attend to my room
The break was so not worth it

Leisure Self

2/10

Poor

09 Jan 2026

Adnan

The experience is absolutely pathetic. There is no hot water, and the staff’s behavior was appalling. To top it off, I had a sleepless night because of the substandard pillows kindly compensate and refund my money . I spoke to the lady Jon the counter name Samantha she said due to all inconvenience all my money will be refunded. I have to contact Expedia for this, please do the needful.

Self

10/10

Exceptional

05 Jan 2026

Show

It was a good experience overall, but at first, the hostess wasn't going to let me check-in. Because I have a different alias name that I paid for by the government. But I showed her on my phone, and she eventually let me check. In other than that good experience, oh, in the hotel rooms get hot real hot at night. I'm still bringig a fan

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Latasha

Loved the room and service !

6/10

Pleasant

03 Jan 2026

Chris

We had two rooms. The AC was broken in one the first night and they did fix it. The second room leaked from the AC overnight. The next day one room had to relocate due to a leak in the ceiling, the new room had a broken AC. The staff did their best and was helpful, but it was disappointing.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Jakobi

Everything was great

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Bobby

Samatha at the front desk was amazing also checking up on me she just went above and beyond. Also the restaurant had amazing food.

8/10

Excellent

01 Jan 2026

Jose

Friendly employees and very good service. Breakfast good and healthy options. Kudos to the bartender you have at night. Only opportunity is the clean in the room. Everything else was good, thank you.

Leisure Family

2/10

Poor

01 Jan 2026

Nicole

No hot water in the shower.

2/10

Poor

31 Dec 2025

Mark

Ac didn’t work well, water would go super hot then cold. No mini fridge, no fans

Business_and_leisure Partner

8/10

Excellent

30 Dec 2025

Susan

Yes and Yes

Leisure Self

10/10

Exceptional

28 Dec 2025

Chavon

Yes great staff and clean rooms

Partner

6/10

Pleasant

27 Dec 2025

Stacy

The room had an odor. It smelled like wet dogs. The hot water was luke warm at best.

Business Family

4/10

Poor

26 Dec 2025

Tanisha

Absolutely not for $18.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Mario

Yes

10/10

Exceptional

20 Dec 2025

Karla

Very nice rooms and comfortable beds! Will definitely stay again.

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Shigeko

too hot, noise from ac

Friends_and_family Family

2/10

Poor

18 Dec 2025

Luevarn

Nothing was as it appeared in the photos. There was no warm shower water, and the phones downstairs didn’t work. It was one of the biggest fumbles ever for a hotel.

Business Friends