Name: Wingate By Wyndham Dallas Love Field
Address: 8650 North Stemmons Freew, Dallas, 75247, US

2/10

Poor

31 Jul 2026

colby

We cancelled our stay after the first night. AC could keep room cool running all night. Deadbolt to room wont not latch properly. When canceling, front desk staff did seem to care any or ask what was wrong just simply stated \"call booking agent\". Tried to tell them regarding the latch and I was simply told again \"call booking agent\". Elevator jerks when moving and squeals in operation. One of my worst experiences in a hotel to date

6/10

Pleasant

28 Jul 2026

Marie

Shuttle service stops at 10:00 pm and when we called for a pickup at 10:02 pm they refused to help us in any way. The shuttle service does not state that they only work until 10, which was the reason we booked the hotel. We booked a shuttle to the airport the next morning and when we brought our bags outside, the shuttle driver was leaning on the hood of the van, smoking, and did not recognize any of us. We put our own bags in the back of the van, got into the van and sat there until he felt like getting in the shuttle and taking us to the airport. Instead of dropping us off at Departures, he dropped us at the Rental Shuttle pick up location. He never said a word, and did not get out of the van. He just sat there waiting for all of us to disembark. Then he drove away. Absolutely no customer service.

2/10

Poor

27 Jul 2026

Terrence

I didn’t get a chance to stay here. We went inside and the front desk was empty. When the guy returned to the front desk he was very rude. Then he disappeared again and we about 15 minutes then left.

6/10

Pleasant

27 Jul 2026

Alfredo

Old, run down and AC that barely runs

8/10

Excellent

27 Jul 2026

Kenneth

Great stay!

2/10

Poor

27 Jul 2026

Ivor

Terrible, had bed bugs, toilet didn’t flush, and badly taken care of

8/10

Excellent

27 Jul 2026

Channelle

Good for the price

4/10

Poor

26 Jul 2026

Debra

Not what photo show, updated would have been better

6/10

Pleasant

26 Jul 2026

Stanley

The property had unwanted people around.

4/10

Poor

26 Jul 2026

Donnelle

This hotel is next to a “gentleman’s club” and it looks like it could rent by the hour. The room was tidy but not cleaned very well, the shower curtain was torn in several places and I hesitated to walk barefoot in the room. I chose this hotel because Southwest cancelled my flight and this hotel was close with a shuttle, but call if you choose to stay there, because the shuttle is not 24/7. I will not be staying here again.

8/10

Excellent

26 Jul 2026

Sameer

I booked through Expedia, arriving at the Love Field Airport that is 8 min from the Hotel, and there should have been a shuttle to the hotel. but there was not a schedulled one, and I had to ask many drivers and conclude that I had to call the hotel to get the shuttle. but the phone number provided in the itenerary was not of this same property and it took a long time to get the correct number.

10/10

Exceptional

26 Jul 2026

Jennifer

It was a very pleasant stay I will be coming back

8/10

Excellent

26 Jul 2026

Kyle

We appreciated the shuttle which not only took us to the airport the next morning but took us to a nearby steakhouse for dinner after a frustrating day of canceled flights. The room was clean and the staff very helpful. The breakfast was so so. Overall very worth the money.👍👍

4/10

Poor

24 Jul 2026

Phil

Had to change rooms twice. First had bugs, second had no working AC. Third was dirty, but I just gave up and took it, as I had a job interview the next morning.

2/10

Poor

21 Jul 2026

Inde

This hotel looks nothing like the photos. Checked in on Thu 7/16 to room #339 room door would not lock. Front desk clerk suggested that I use the latch. I informed them that a latch was no good once I left the room. We were moved to room 311 there was no thermostat on the wall, the room was connected to two other rooms were the guests were very loud. So we asked to be moved again. Lastly we were moved to room 301. That was directly facing the street with high traffic, so of course we heard every car that passed by. Room service never cleaned our room. On Sat 7/18 our cousin parked his truck at our hotel so that we all could ride together. We left for brunch around 2:30 returned at 6 only to find out that his truck had been stolen. Apparently another hotel visitor witnessed the theft and reported it immediately to the front desk. But the guy stated that since the truck was not listed as a guest at the hotel he was not responsible for reporting it to the police. There is a club called XTC 2.0 directly next door to the hotel. Guest from the club park at the hotel all night it's very noisy. I do not recommend this hotel. I would have moved to another hotel but everything was booked due to the World Cup. I asked for a manager on several different days but I was told they were in.

Family

6/10

Pleasant

20 Jul 2026

Ashley

Showers had mold in them.

Family

2/10

Poor

20 Jul 2026

Consuela

The property isn't what you expect the sheets were dirty and the microwave didn't work the water was no cold just hot so it was a bad hotel very disappointing so if anyone to stay i wish you the best

Family_with_children

4/10

Poor

20 Jul 2026

Jana

When we checked in the hall smelled strongly of mildew and then our room was very smoky. We were able to open the window and air most of it out but there was lingering smoke smell the whole weekend. One of the reasons we booked this hotel was for the pool and the hot tub and they were \"Out of Order\" and there was no advance notice about this or apology made. We will never stay at this hotel again.

Friends

10/10

Exceptional

18 Jul 2026

Omar

Nice clean rooms would definitely book with them again

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Enrique R

Clean rooms

Family

2/10

Poor

17 Jul 2026

Kelly

Bed bugs.
Our room had bed bugs. We stayed there for 3 days. The first day I woke up with a handful of bites and thought maybe they were mosquito bites because i was outdoors that day. 2nd day more bites. Still thought mosquitos. By the 3rd and final day i realized they weren't mosquitos because for 1) i wasnt outdoors at all the day before and 2) as i got looking closer at the bites i realized that they were all concentrated on my right side. all over my right arm, my right ribs, the right side of my back, my right hand and foot. And my right side is the side i had closest to the edge of the bed. I had some on my left arm as well but the largest concentration was my right. Mosquitos arent that selective. So I started investigating the room, pulled the sheets, looked at the seems and sure enough, i found the tale-tell black dots, some clustered some independent. They were on the pillows and behind the headboard and some on the fitted sheet. I shouldnt have been surprised because the room stunk and one of the ottomans looked like it had an old puke stain so that room probably hadnt been really cleaned in a long time. Since it was my last day when i figured it out, i told the front desk during my checkout. They said \"they'll look into it\" and that was it. No concern, no apologies, no comps. just a casual \"we'll look into it.\" Spend your money somewhere else, dont stay here.

Partner

2/10

Poor

16 Jul 2026

Christian

Extremely filthy room with substantial mold growth on the couch bed, stained sheets, couches, and carpet. I had to ask for clean sheets to cover everything with because it was so bad. The \"clean\" sheets I received were stained with urine spots all over. There are also strip clubs right next door and it is a very sketchy area. There were prostitutes walking the parking lot and pimps standing nearby. Not a great place to stay with your family to catch an early morning flight. The front desk worker was smoking cigarettes right next to the main entrance when we left. This is a very low quality hotel, avoid it at all costs.

Family_with_children

2/10

Poor

15 Jul 2026

Joseph

Was hoping this venue was nice as I travel to Dallas often. Upon checking in, I discovered the refrigerator and TV were not working. The room had an odor of air freshner covering something bad. I told the front desk about the refrig and TV and he said they would take care of it. So I went out for a few hours and when I returned they still didn't work. Since it was late I decided to just go to bed. I walked over to the window and A/C only to find the carpet was soaking wet. Then I found a Texas-sized roach in the bathroom. I know it's Texas and they are everywhere, but that was the icing on the cake!
Needless to say, I bolted the next morning and forfeited 2 days of my stay.

Self

4/10

Poor

14 Jul 2026

Joshua

The actual building and the rooms are not the same as the pictures. We booked a room with the two beds and the room smelled like mold, the bathroom had mold that was lifting up the base boards. We stayed for one night because we were there for an event, so we did not have time to change hotels. The staff was very friendly and helpful. We will not be staying here again.

Family_with_children

2/10

Poor

14 Jul 2026

Zachary

My first room had bugs in it I was bit and bedding was dirty they then switched me to a room with a smaller bed that was equally as dirty the staff refused to give me the exact style of room I paid for although online I could see they had the same rooms available I felt discriminated against due to lack of help on their end. The bathroom wasn’t clean or bath tubs they didn’t care much when I explained it to them I filed with corporate to have them investigated I highly recommend not to stay in this place. I have pictures and all!!!

Self

8/10

Excellent

12 Jul 2026

Mark

Property was convenient to Dallas love airport. Not in the best area, but definitely not in some of the more run down areas. Room was fine. Bathroom could use a little TLC..

Family

10/10

Exceptional

11 Jul 2026

Candelario

Very clean rooms and staff was nice

Partner

10/10

Exceptional

10 Jul 2026

Mary

Nice

2/10

Poor

09 Jul 2026

Priscilla

This property is absolutely filthy! It is on the side of the freeway by a bunch of strip clubs. They are dealing drugs in the parking lot. They hot tub is a cold tub. The rooms are dirty and the \"gentleman\" working the desk doesn't care on bit! Avoid it at all costs!!!!

Partner

2/10

Poor

07 Jul 2026

sadid

DISCUSTING!
I tried to get a refund from this place, but the manager made it impossible for me to do so. At first, he told me that all I needed to do was to contact Expedia and he would be able to. As soon as I called Expedia, I denied the request. I am so upset i want my money back. It was such a bad location, the elevator smelled like a literal fart, the place looked sketchy, the rooms were not cleaned, nor was the restroom. Ugh, I need my money back because we didn't even end up spending the night there.

Friends

2/10

Poor

06 Jul 2026

sadid

DISCUSTING!
I tried to get a refund from this place, but the manager made it impossible for me to do so. At first, he told me that all I needed to do was to contact Expedia and he would be able to. As soon as I called Expedia, I denied the request. I am so upset i want my money back. It was such a bad location, the elevator smelled like a literal fart, the place looked sketchy, the rooms were not cleaned, nor was the restroom. Ugh, I need my money back because we didn't even end up spending the night there.

Friends

2/10

Poor

06 Jul 2026

Emily

Hotel was dirty, sit conditioner in room wouldn’t shut off, so it blew cool air and musty air. No screen on window so couldn’t air out the room. Room was filthy, sheets were stained and the pool was dirty. They went an entire day without restocking towels or taking the dirty ones out. The pulled breakfast 5 minutes before it was supposed to end. Definitely wouldn’t recommend, I have no clue how it has good reviews.

Family_with_children

8/10

Excellent

06 Jul 2026

Spencer

It was a short stay due to travel delays. Staff was helpful. Appreciated the airport shuttle.

Self

10/10

Exceptional

05 Jul 2026

lance

Super clean and great staff.

Partner

2/10

Poor

05 Jul 2026

Tabitha

The hotel is very old. It doesn’t look like anything in the pictures. The couch was very dirty in the room. The shower was rusty. I didn’t even stay. I left and they refused to give me a refund.

Self

2/10

Poor

03 Jul 2026

Anita

Rooms and halls were not clean, the pool area was rusty, broken chairs and the hot tub was cold.

Family_with_children

4/10

Poor

03 Jul 2026

Donna

Bad neighborhood, mold in room and smells in lobby and halls

Family_with_children

4/10

Poor

30 Jun 2026

Mariana

Ok

Partner

10/10

Exceptional

28 Jun 2026

Pedro H

Great customer service and great place to stay.

Partner

2/10

Poor

28 Jun 2026

GraLeecia

When we walked into the lobby area it was immediately hot. It almost felt like outside. The front desk receptionist was pleasurable. Once we were checked in and off the elevator the hallway was full of trash, sheets and towels and it smelled like animals. Inside the room it was immediately hot. The room also had an odor, the sink and shower both filled with water once ran. We decided to turn the air down and leave for a few hours, once back to the room it was still hot. Called the front desk to let them know it was really hot and we wanted another room. Instead he offered to come check the ac out, once in the room he looked at the ac and stated that it takes time to get cool and it should start cooling with in 10/15 minutes. We advised him that we left it on a lower temp while we were gone and that it was uncomfortable in the room. He asked again to give him 10/15 to see if it cools, it did not. We then had to wait another 15 minutes for him to reach out to his manager to get our room changed. Once in the new room the shower filled with water badly, the toilet did not flush properly. The pool areas was not clean and full of towels. The outside had trash throughout the grass where animals were eating the trash. Over all this hotel was not worth the price. I’ve stayed places cheaper with better quality rooms.

Partner

2/10

Poor

27 Jun 2026

Jason

Found a cockroach in our room and was moved to another room where the ac was broken and was extremely loud

2/10

Poor

27 Jun 2026

Alejandro

La persona de recepción fue muy grosero, no quería responder ninguna pregunta, el quería siempre tener la razón, cuando le preguntamos sobre el parqueadero

Friends_and_family Friends

2/10

Poor

25 Jun 2026

Darla

We didn't stay. Never seen such a dirty bathroom. Mold. Black residue on the tub floor. It was a rundown property in desperate need of renovations. We didn't stay 3 minutes and they refused to refund us.

Family

6/10

Pleasant

25 Jun 2026

Sheryl

This was a one night stay before an early morning flight from DAL—location, reasonable price and gated parking were definite plus. Hotel staff was friendly and helpful and hotel has cheerful atmosphere. Air conditioner worked well. Basic hotel and what we needed for one night.
Minuses were water stains and obvious ceiling patches on the roof of our room, pillowcases with small stains, and some noise from I35 in front of the hotel. Big minus to the pillows which we were unable to make comfortable by any method.

Partner

2/10

Poor

23 Jun 2026

Kelli

This place looked like a cheesy motel. Everything was outdated. It just looked dirty and unkept. The curtains were old and dirty. They looked like they had never been. Washed. The bathroom had paint peeling off of the door and walls. I felt gross sleeping in there luckily I only needed 2 days The 2nd day I just slept in my truck.

Self

4/10

Poor

22 Jun 2026

James

Just not kept up. I’d would have rather spent an extra $20 + and stayed elsewhere

Self

4/10

Poor

21 Jun 2026

Maiya

The room was dirty. We went to a nearby store to buy our own pillow cases and towels because the ones provided were dirty & stained. The property looks run down and poorly maintained. Area looks sketchy too.

Friends

10/10

Exceptional

18 Jun 2026

Autumn

Breakfast was really good and big portions hot tub was nice and warm hotel was clean

Partner

2/10

Poor

17 Jun 2026

Shuntae

DONT DO IT!!!The hot tub was colder than the NOT heated pool. Non of the equipment in the gym worked, including the water machine. They Only had dumb bells, which wasn’t helpful b/ I have a shoulder injury. Also, I believe I was roomed under a room that they use for staff because it was so much noise from 12:30 am- 6:30am, so I couldn’t sleep. I went up to the room on the 3rd floor that was directly above me, and there was no room number. This is why I believe it was for staff. When I arrived, I specifically asked not to be under anyone if possible b/c I was exhausted after being up for 24 hrs prior and a long flight , and needed quiet. If they knew this is where staff are, why would they put me there? I asked to have the manager b/ c I wanted a refund, and they said they wouldn’t be back until 2 days later. I called back 2 days later and the manager Alex, was not in the office. I asked for them to call me back the next day, and that was 5 days ago, and still nothing. The eggs are artificial, the bacon is thin, and the hotel shuttle only runs from 4-10am, & 5pm- can’t recall. But I even had to take an uber to get there because I arrived outside those windows.This is the 2 nd worst place I’ve ever experienced in my entire travel history. Please do not stay at this falsely advertised hotel because they do not deliver anything but disappointment!

Self

2/10

Poor

17 Jun 2026

Pam

Hot tub had black mold and smelled awful. Room also was muggy and had an odor. Because of the mugginess, the sheets were sticky during the night. Floors were sticky.
Table chair cushions were dirty. Sofa ottomans were filthy. Sofa stinked. We had to ask for another blanket to cover it. That blanket was heavily covered in lint.
Hair dryer was broken. Elevator button was broken. A/C did not work in the hallway, so when you got off the elevator the heat hit you in the face.
Terrible mistake trying this place.

Partner

2/10

Poor

16 Jun 2026

Allison

My husband killed a cockroach near the eating area. Room really musty. Would not stay there again

Friends

8/10

Excellent

13 Jun 2026

Nancy

We were here only one night due to cancelled flights. The free airport shuttle was much appreciated. The breakfast was really excellent. The staff was extremely helpful and efficient . Check in was fast and they helped us easily arrange to have the shuttle take us back to the airport quickly the next morning.

It does appear to be an older hotel and showing age. Our room was acceptable but showed a fair amount of wear (old caulking around the tub, older carpeting, etc). Would definitely suggest a facelift. However, the beds were fine, the AC unit worked perfectly, and all amenities functioned properly .

Family

2/10

Poor

10 Jun 2026

Marcus

The desk in the room was not usable, I thought it was going to collapse just for turning on the lamp that is on it. The room floor was absolutely filthy, gummy bear candy all over the floor and plastic toys behind the chair and cookies behind the chair

Friends_and_family Family

2/10

Poor

09 Jun 2026

Christina

Very dirty, very dusty, just stayed a few hours before our flight and do not recommend. Never again.

Family_with_children

8/10

Excellent

08 Jun 2026

Michael

The room itself was nicer than the lobby and public areas. The staff was professional. There is an indoor pool.
A written warning was posted in the lobby about towing. It advised customers to not even bother the staff if your car gets towed, just contact the towing company. That’s a red flag and would make me hesitant to return.

Self

10/10

Exceptional

08 Jun 2026

Brandon

Clean room

Self

6/10

Pleasant

07 Jun 2026

Karla

This hotel was not clean. The hallways smelled damp, the air conditioner in the room would not allow you to turn it down below 72, the bathtub had mildew and 5+ long hairs stuck to the walls of the shower, the elevator had trash in it, and the tile floors throughout the hotel needed mopped. The hotel was next to a very large strip club and the entrance was locked when we arrived. Not sure if that was due to the neighboring business or what. One of the pillows on the bed had a brown stain on it and the room was so humid and hot due to the air conditioning not going below 72 that it was very hard to sleep.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Mauliola

Itʻs a very nice hotel. There were only two men that we saw who worked there, one was the person who checked us in, the other was the shuttle driver. Both were very nice.
My only complaint is that itʻs June, very hot outside and the room was very warm. The air conditioner could not be contolled on the unit itself., and I was unable to lower thermostat on the wall unit.

Partner

10/10

Exceptional

01 Jun 2026

Santiago

The room was quite and well kept.

Partner

4/10

Poor

01 Jun 2026

Chris

It needs renovations

Family_with_children

2/10

Poor

01 Jun 2026

Amber

Hotel was dirty and needed a face lift. Breakfast was okay, however, hotel is old and needs some work. Definitely not my Wyndham standard!

Friends_and_family Family

4/10

Poor

31 May 2026

Andrea

The pool and gym area were both pretty gross and not cared for very well. The ice machine has mold all over the outside. The beds were surprisingly comfy but that’s about the best I can say about the room. We had mold in the shower and a previous guests hair stuck all over the door and tub. The breakfast was good and that common area was very clean and upkept.

Family_with_children

6/10

Pleasant

31 May 2026

Chad

Staff was alright. Whole place smelled like cigarettes and marijuana covered up by cheap air fresheners. Not terrible but not great. Can’t complain for the price point, though. Room was clean enough.

Friends_and_family Family

2/10

Poor

31 May 2026

Keegan D

This hotel is so run down it’s not even funny zip ties holding stuff together. Rooms has stains everywhere is so disgusting

Partner

8/10

Excellent

30 May 2026

Kelsey

Staff was friendly. Hallways smelled damp and stinky, but rooms were okay. Beds were comfy. Close to DAL love field airport which is a perk. Have stayed here multiple times, so obviously decent enough to return, and would return again.

Partner

10/10

Exceptional

27 May 2026

Nancy

Vary good stay thank you

Family_with_children

6/10

Pleasant

27 May 2026

Caitlin

When me and my children entered our room, we were greeted with a musty smell. I would later find out only one of the two air conditioning units were operational, and the bathroom stayed full of humidity for the two days. The couch had multiple large stains on it, and the material was pilling. There was a large water bulge on the ceiling in the bathroom, and mold all in the caulking of the bath tub. My son, however, still had a lovely bubble bath in the jetted tub. It was his birthday trip to Dallas. The pool area, which my children were looking forward to, left much to be desired. There wasn’t enough seating - or even a table to put belongings on. It was dimly lit, and very dirty on the walls, floor, vents etc.

Family_with_children

2/10

Poor

26 May 2026

Matthew

Would never go back here again

Self

6/10

Pleasant

26 May 2026

Casmijah

The staff cleaned the room every other day and hotel is not up kept like the photos.

Business Self

2/10

Poor

25 May 2026

Sonya

I didn’t end up staying at the location. The location was nasty. My room was a filithy mess I checked out within one hour of my stay and had to check in another hotel that was nearby. I complained but wasn’t able to get in money back.

Self

8/10

Excellent

25 May 2026

Julia

Everything was great! Staff was helpful went in and made bed everyday and cleaned up trash and replaced towels. Only thing I would say was the pool and hot tub could use some updates to them.

Friends

4/10

Poor

25 May 2026

Adanaly

Upon arriving it took 15 minutes for us to even be acknowledged by the front desk, we got to our room and instantly the toilet was clogged and got scolded saying we caused it, got moved to a different room and the AC didn’t work properly with an awful rattling noise. Decided to deal with it because we didn’t want to deal with front desk anymore

Partner

6/10

Pleasant

25 May 2026

Khalisah

Offers breakfast. Couldnt sleep due to folks in room next door. Shuttle is not 24hrs . Its 6am to 10am from hotel and last one to hotel from dallas lovefield is at 10pm. However uber ride was only $10 and a 6min drive.

Self

4/10

Poor

25 May 2026

Pamela

The first room the sheets were dirty ( blood stained) I asked for another room. The rooms are old and not well maintained. I was given another room and the sheets were clean.
The staff was friendly and helpful.

Family

6/10

Pleasant

24 May 2026

Jace

It did the job for an overnight before flying out early the next morning. But not the greatest. There was mold in the shower, calcium deposits on the shower head, and hair on the floor. Definitely get what you pay for. The breakfast was decent though!

Friends_and_family Family

6/10

Pleasant

21 May 2026

Elizabeth

The stay was what I paid for. The front desk guy was unfriendly and uninviting. The place was surface clean. The outside reeked of marijuana and the inside reeked of new and stale cigarette smoke. The rooms were clean but lacked towels. Sheets were clean but used. There were stains on them.
Overall, I would give it a 2.

Friends_and_family Family

6/10

Pleasant

20 May 2026

John

Room and property was fine. Staff was condescending and not welcoming. Older Indian gentleman needs some focused training on hospitality.
As long as he is there would not recommend this property

Self

2/10

Poor

20 May 2026

Brandi

Really strong cleaner smell mixed with weed. Floor in the room was both sticky and slippery at the same time. Mold on the ceiling tiles in the hallway and the door to the bathroom had rusted hinges and water damage. Did not stay for our entire reservation left early and took a loss on my payment.

Friends_and_family Family

2/10

Poor

20 May 2026

Kenita

There

2/10

Poor

19 May 2026

Emily

Felt dirty

4/10

Poor

18 May 2026

Marissa

The room was not very clean and had a weird smell. The couch was filthy and we could not even sit on it. We waited to check in and during that time the front desk attendant was not even at the desk. The security of not having someone at the front desk was very disturbing to me. The part of town where the hotel is located is on a busy highway and there is a strip joint next door that apparently has had many shoot outs so its not located in a safe area. I would not stay there again and in fact, felt the photos over represent what the hotel really looks like. I chose it to be close to the airport and to have airport shuttle services.

Partner

2/10

Poor

17 May 2026

Bradely

Only good part about the stay was the front desk people, they were nice, and helpful.

Partner

6/10

Pleasant

16 May 2026

Mary

Pool area was dirty hand there is a Moldly tile in the hallway about room 134. My boyfriend has asthma so that was not helpful having a moldy tile in the ceiling outisde our room o

Partner

2/10

Poor

14 May 2026

Joel

I tried to book a hotel with an airport shuttle from DFW. I didn't discover until after that their shuttle didn't run to DFW. Because of this I was unable to get to the hotel and they were unwilling to sign a waiver to allow Expedia to cancel the reservation. I had to book a room elsewhere and ended up paying for two rooms in the same night. I know they didn't technically have to cancel it, but it's just good customer service when they are able to.

Self

6/10

Pleasant

13 May 2026

Augusto

Not well kept property, smelled of mildew, in the hallway and room. I would never go back

Self

10/10

Exceptional

11 May 2026

Blanca

Fresh and clean

Family

6/10

Pleasant

11 May 2026

Reba

The hallways smelled awful and the beds were not very comfortable

Family

8/10

Excellent

08 May 2026

Kaden

Everything was perfect until there was a dead roach in my room. The shower grout needs to be cleaned too. Other than that everything was good.

Partner

2/10

Poor

06 May 2026

Noah

Bugs and spots on the bed covers and curtain. Location wasn't as much of a factor like I thought it would be concerning the neighbor.

Family_with_children

2/10

Poor

06 May 2026

Janette

I booked this trip for my in laws they had to suddenly leave in the middle of the night from San Antonio to Dallas. Upon arrival, they were given a hard time about check in because the reservation was under my name. Even though, I provided and paid for with my debit card. Then, there were roaches in the room. Spoke to the manager, refused to change our room.

10/10

Exceptional

06 May 2026

Angel

Good

Family_with_children

10/10

Exceptional

04 May 2026

Alexandra

Upon arrival I was greeted warmly and the desk clerk was very helpful scheduling a shuttle to the airport in the morning
My room was so clean and comfy I didn't even wanna leave !

Friends_and_family Family

4/10

Poor

02 May 2026

Christopher

The room had lots of damage to it. The walls were super thin. Also you could hear outside noise plain as day. The hotel smelled like cigarettes as well on the second floor. The lobby was nice and the breakfast was fine. Overall, not great.

Friends_and_family Family

6/10

Pleasant

01 May 2026

Jan and Troy

We had to leave at 5:30am, we asked if they had a pastry or something we could take with us since we were going to miss breakfast and he said no, maybe that would be nice to add since it is an Airport Hotel.

Partner

10/10

Exceptional

30 Apr 2026

Madalisoh

This is my go to spot everytime I go to Dallas.

Partner

6/10

Pleasant

29 Apr 2026

Cathryn

The check-in owner was unfriendly, the buttons for the elevators were broken or missing, gym is a joke with no water, was told to use the water fountain. The temperature is limited to what they want, curtains were stained and sheets were awful.

Partner

6/10

Pleasant

29 Apr 2026

Cindy

Toilet wouldn’t flush. No Kleenex.

Partner

6/10

Pleasant

28 Apr 2026

Elliot

staff was helpful, shuttle ran on time, room wasn't the cleanest but the bed was fine. breakfast was better than expected.

Self

8/10

Excellent

26 Apr 2026

Jason H

Pool was great but if you ask for a late checkout & they approve staff will still come open your door & say we haven’t extended! Other than that stay was good! Breakfast was great many options.

Family_with_children

10/10

Exceptional

26 Apr 2026

Starr

Breakfast ended a little early for us but the airport shuttle was a blessing. All the staff were kind and friendly. Pool area was nice.

Family