Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Mainstay Suites Lancaster Dallas South

Dallas - TX · United States

3508 N I35 E Building BView location

7.8/10Very good250 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.8/107.8
Condition7.8/107.8
Neighborhood8.6/108.6
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mainstay Suites Lancaster Dallas South

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

If you are looking for a long-term hotel in Lancaster, TX, our MainStay Suites Lancaster Dallas South offers the perks of hotel living in an apartment-style setting that features a kitchen and other inviting accommodations. Amenities include free WiFi, free deluxe continental breakfast, meeting space, and a 24-hour receptionist.

Guest rooms feature kitchen facilities, premium bedding, USB ports, flat-screen TVs and coffee makers. Our hotel in Lancaster, TX is located near attractions like the Texas Helicopter Experience, downtown Dallas, American Airlines Center, Dallas Zoo, Dallas World Aquarium and the Sixth Floor Museum at Dealey Plaza.

Enjoy the comforts of home at our weekly hotel in Lancaster, TX, and join our Choice Privileges program to receive rewards like gift cards and free nights.

Read more about this hotelShow less

Located in Lancaster, MainStay Suites Lancaster Dallas South is within a 15-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. This hotel is 13 mi (20.9 km) from Dallas Market Center and 13.3 mi (21.4 km) from Fair Park.

Make yourself at home in one of the 80 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Grimes Park 3.4 km / 2.1 mi
AMF DeSoto Lanes 3.9 km / 2.4 mi
Methodist Charlton Medical Center 6.8 km / 4.2 mi
Lancaster Plaza 7.6 km / 4.7 mi
Cedar Valley College 8.6 km / 5.3 mi
Paul Quinn College 9.7 km / 6 mi
Dallas VA Medical Center 10.1 km / 6.3 mi
Bahama Beach Waterpark 10.1 km / 6.3 mi
Duncanville Fieldhouse 10.7 km / 6.7 mi
Dallas Zoo 12 km / 7.5 mi
Cedar Ridge Preserve managed by Audubon Dallas. 12.7 km / 7.9 mi
Texas Theatre 13.1 km / 8.1 mi
Cedar Crest Golf Course 13.2 km / 8.2 mi
Cedar Hill Shopping District 14.5 km / 9 mi
Kessler Theater 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 39
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
Show 11 more facilities & services
  • Clothes dryer
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 5 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Mainstay Suites Lancaster Dallas South

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-3

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 5 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Mainstay Suites Lancaster Dallas South

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 5 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Mainstay Suites Lancaster Dallas South

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Mainstay Suites Lancaster Dallas South

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 5 m²SUI.NM-2
    SUITE NON SMOKINGPhoto unavailable5 photos

    Mainstay Suites Lancaster Dallas South

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 5 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable4 photos

    Mainstay Suites Lancaster Dallas South

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Mainstay Suites Lancaster Dallas South

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Mainstay Suites Lancaster Dallas South

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 5 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable5 photos

    Mainstay Suites Lancaster Dallas South

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mainstay Suites Lancaster Dallas South

7.8
Very good
250 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.8 /10
Neighborhood
8.6 /10
Amenities
7.6 /10
75 reviews shown
10/10
Exceptional
07 Jul 2026
Home
Nice
10/10
Exceptional
15 Jun 2026
patrick
Comfortable beds, well equipped room, quiet and nice breakfast. Staff very friendly
Family_with_children
2/10
Poor
11 Jun 2026
Phoebe
The room smelled like smoke and it was a “smoke free” room. I told the front desk. They did nothing to resolve the concern. The toilet did not flush, so I had to use it several times with unclean water. The television did not work. Breakfast was supposed to start at 6:00, but it started at 6:30. I spoke with workers, including a shift manager, five times and did not get anything resolved. They said because I booked through a third party, the only person that could do something was the property manager. He was not on site each time I called and came to the front desk. Sleep Inn is attached to this hotel. I will never stay at either place again.
Self
6/10
Pleasant
24 May 2026
Mauricio
The hotel ended up being a decent stay. We got there saturday morning so there was only one front desk receptionist. It took a bit long to get checked in like 35 minutes. The room was clean nothing crazy. If youre just looking for a bed to crash then its not bad. Price was good for this room also. Left sunday morning no problem.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Cosundra
Great breakfast my grandkids enjoyed it
Partner
2/10
Poor
24 Mar 2026
Danielle
When I arrived the property were two hotels in one. I checked in with no problem but when I went into my room, there were some many issues. I had 15 issues with this thing wrong in my room and they didn’t do anything to help the situation better.
10/10
Exceptional
18 Mar 2026
Diana
Clean room
8/10
Excellent
15 Mar 2026
Ashley
Nice beds, big rooms, hot breakfast
Friends_and_family Family
6/10
Pleasant
10 Jan 2026
Mariah
Very friendly staff, great breakfast, room
Didn’t feel safe as there was a broken lock on the window.
Business Family_with_children
10/10
Exceptional
05 Jan 2026
Christina
No alarm clock, fridge did t work., wakeup call forgoten, breakfast food always needed refill and eggs super overcooked, cafeteria area had minimal serving utensils
Business Self
8/10
Excellent
15 Dec 2025
Derekka
Breakfast was very disappointing. You could tell there was no effort when they prepared the breakfast. He heated the bacon and brought it out still in the paper that it was cooked in. I can’t explain it. You have to see it for yourself lol. The juice dispenser apple juice was cranberry. Cranberry was cranberry and orange just tasted like apple juice mixed with water lol.

Over all when I told him about the juice. He was very kind and fixed it. They were very polite. Customer service was great the only disappointment was the breakfast. There wasn’t much to choose from. The yogurt tasted old. Like I said the breakfast was the only thing that was very disappointing. I think there should be a staff that should prepare breakfast and effort should be put into preparing the breakfast because you can tell that they didn’t really care about that part.
Friends_and_family Family
4/10
Poor
13 Nov 2025
Gloria
Breakfast was ok juice's watered down...area wasn't clean and attendant was sitting in a room off to the side on his laptop... people were hanging out in the parking lot at 2 am and the bathroom door kept coming off the hinges also a room attendant entered our room without permission and removed toilet paper then refused to give us enough towels to accommodate all of us in the room. Attendant at front desk made us pay 20$ extra because he said we didn't state on the reservation how many people would be staying...I booked a room with an extra bed that slept up to six people....there was exactly six people 😡
Leisure Family
8/10
Excellent
13 Nov 2025
Shirley
Requested to move our room from the top floor on backside of hotel overlooking the pool. However, the view also overlooked a truckyard which wasn’t great. We immediately requested another room, and stayed on the 1st floor. It was conveniently located to all amenities, which was pleasing. They may want to grow tall trees to block the unpleasing view of the truck yard.
Leisure Family
10/10
Exceptional
08 Nov 2025
DOM
Good
10/10
Exceptional
27 Oct 2025
Georgia
Breakfast was fine
Partner
2/10
Poor
20 Oct 2025
Kandace
The housekeeping was bad. Didn't have towels. Just had towels for the first noght but it wasn't enough for everyone in my room. Had to go out and buy my own towels for the rest of my. Nice place bad service.
Leisure Family
4/10
Poor
12 Oct 2025
John
Ask for extra blanket and pillow to be placed in the room. Had to get it myself. Ask for extra towel was told they didn’t have them until 9. We was out all day at the races ask for them when we got back still none available. Which was a problem since we had 4 adults and one child in the room with only two towel to use for the 2 day stay. The second night there was water coming through the vent into the bathroom floor from the room above.
Friends_and_family Family
6/10
Pleasant
05 Oct 2025
Javier
Not bad for the cost.. breakfast was awesome
Lots of parking.. They truly dont answer the phone dont understand why.
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Kristin
The breakfast is good , the pool was always clean
Leisure Family_with_children
10/10
Exceptional
19 Aug 2025
Renzo
Staff was excellent and rooms were very clean.
Business_and_leisure Family_with_children
10/10
Exceptional
04 Aug 2025
Erika
Good
Leisure Family
6/10
Pleasant
01 Aug 2025
Jbrittany
It was a decent experience. Not too bad, we did find it to be a bit dirty. The breakfast was good.
10/10
Exceptional
20 Jul 2025
Jovan
Very pleasant
6/10
Pleasant
20 Jul 2025
Taylor
.
8/10
Excellent
13 Jul 2025
Nora
Best place to stay for tournaments with kids. Aleays an easy check in and check out. Breakfast is pretty good. We have alreasy stayed at this location twice and will be staying again.
Leisure Family
10/10
Exceptional
03 Jul 2025
Mary

The MainSuite was Sweet to me

I went to relax and it was just what I needed. The service was very accommodating. The other people that were in the hotel at the same time seemed to enjoy themselves as well. I am sure I will go back again.
Partner
10/10
Exceptional
01 Jul 2025
Erika
Booked room for 5 people for 7 nights. Had trouble getting extra towels, room only had 2 towels at check in. Eventually just skipped front desk and asked cleaning lady. Other than that our room was always clean good size refrigerator, stove was tiny.
Leisure Family
10/10
Exceptional
30 Jun 2025
Selena
I really like the pool
6/10
Pleasant
08 Jun 2025
Lynda
The room was very nice and the beds were comfortable. It was clean. We had trouble with communication with the staff and getting additional towels for the room. There were four of us in the room and the room was only furnished with 2 sets of towels. (We had to take towels from the fitness room in the end, because they never gave us any). The room also had a sleeper sofa in it, that we planned to use for one of our children. We were only given one sheet for the bed and no blanket. If I had known that this was a policy of the hotel, I would have brought my own bedding for it.
Leisure Family
4/10
Poor
03 Jun 2025
Takiranesha
furniture could use some cleaning. room service was terrible had to ask for towels and each time there was either none available or housekeeping wasn’t around. speaking of there was no housekeeping so we had to sit the garbage outside in order for it to get picked up. on a good note, breakfast was consistent
Leisure Partner
10/10
Exceptional
26 May 2025
Victoria
Rooms was ready on-time employees very friendly
Leisure Family
8/10
Excellent
19 May 2025
Hannah
For the price, it was a decent stay. It's only an 8-10 minute drive up the road from all your food and shopping needs. Right off the interstate made it easy access, but it also means you will have the noise from traffic non-stop. I felt very safe. Lots of security cameras. The AC in my room worked very well, which was a blessing because the weekend I stayed there was extremely humid and warm. The office chair was missing from my desk for some reason, but I made do using the coffee table to do my work at. The bed was extremely comfortable and the room was very spacious for just a standard room. The full kitchenette was a bonus. My only criticism is housekeeping needs to scrub some of the walls (there was residue from past occupants possibly spilling drinks or splashing while cooking) and the tv remote was sticky/oily.
Business Self
10/10
Exceptional
18 May 2025
Nora
Great price and exactly what we needed.
Leisure Family
2/10
Poor
12 May 2025
Stephanie
Horrible stay. Stayed in 2 suite rooms attached. Did not have enough towels we’re unable to get more unless brought what was dirty down and when did was told they were out. Couldn’t get more pillows, was given a torn up blanket, had to get it replaced. The sofa beds are totally worn out and extremely dirty. Found a big roach in one room and an insect that looked like a bed bug. The pool was filthy the rugs felt icky. Just the worst stay ever. The employee from that night was totally rude. Will never stay their again. Was not worth the price paid.
Business Family_with_children
6/10
Pleasant
22 Apr 2025
Shenna
I would have giving them an overall 5 star but our bathroom door was broken and the room smelled like seafood. And the ac wasnt running properly. At night it was hot and in the day it was really cold. Other than that the hotel was nice.
Leisure Family
10/10
Exceptional
31 Mar 2025
Harun
Was quite ok at all. Thx
10/10
Exceptional
28 Mar 2025
Alemesia

Family Friendly and Cost Effective

The place overall was great! However, the tub was dirty, they ran out of towels, and the water pressure was low. Otherwise, breakfast is hot every morning for 4 hours, the Hotel is fairly clean, law enforcement is active, and the staff is pretty friendly. For the price, you really can’t beat it!
Friends_and_family Family
4/10
Poor
17 Mar 2025
amariah
not a bad stay room smelled like cigarettes and i had a baby with me
Friends_and_family Family
6/10
Pleasant
11 Mar 2025
MARIA
We stayed at this hotel for 8 days , work related , linen change was never offered or done. Fresh towels and restocking bathroom essential never happen. We stayed because we paid in advance.
Business Friends
10/10
Exceptional
11 Mar 2025
Shalandrea
Love
10/10
Exceptional
07 Mar 2025
Victoria
I loved that I was on the first floor. But I was close to the pool and the first night I was there. There was a family that decided to go swimming in the cold weather and cold pool.
Friends_and_family Family
2/10
Poor
28 Feb 2025
Chacoma
They were very rude didn’t want to give me my deposit back saying it smelled like smoke and I don’t even smoke! My kids were literally in the room! Why would I allow smoking to be allowed when they are just kids I will never stay at this hotel and I DONT recommend it to anyone!
Friends_and_family Family
10/10
Exceptional
28 Feb 2025
Chacoma
This is a great hotel to book very clean hotel! Great food! The staff are friendly and knowledgeable about their guests!
Friends_and_family Family
10/10
Exceptional
22 Feb 2025
Khadijah
Nice property
Leisure Partner
6/10
Pleasant
01 Feb 2025
Verified traveler
I was not pleased with the front desk employee's additude and the breakfast foods were not available to the guests in a timely manner.
Self
6/10
Pleasant
13 Jan 2025
Angelica
Had a reservation a week in and advance and upon arrival, my room was not ready. Had to wait about 30 minutes while they rushed to get one ready. Cleaness of the lobby was disattisfing, there were dryed spills all over.
Friends_and_family Family
2/10
Poor
12 Jan 2025
Tamesa
Not a family freindly place staff was rude breakfast made some of us very sick overall bad experince would not go back ir trecommend to anyone
Leisure Family
8/10
Excellent
08 Jan 2025
anthony
Ok place for the price.
10/10
Exceptional
02 Jan 2025
Rhonda
Nice and clean
Business_and_leisure Self
10/10
Exceptional
29 Dec 2024
Emanuel
Great
Leisure Self
10/10
Exceptional
28 Dec 2024
Georgia
Na
6/10
Pleasant
18 Oct 2024
Porsha
Easy to find , easy parking
Leisure Family
10/10
Exceptional
20 Sep 2024
Dwight
great place
Business Self
10/10
Exceptional
25 Aug 2024
Kayline
The staff was very nice and welcoming will definitely stay here again next time.
Business_and_leisure Family_with_children
8/10
Excellent
12 Aug 2024
Felipe
Good place
8/10
Excellent
11 Aug 2024
veronica
One of the bed skirts was dirty and the mattress on the couch did not have covers. Another thing that I did not like was that the restroom did not lock for a shared room.
Leisure Family_with_children
2/10
Poor
31 Jul 2024
David
nothing
was dirty,
10/10
Exceptional
29 Jul 2024
Valery

My weekend getaway

Love my room it was clean it was beyter than i expected. The bf was awesome the cooK was so nice
I plan on going back soon. I have no complaints.
Partner
4/10
Poor
26 Jul 2024
maria
Not clean, the sheets had holes, the pull out sofa was super dirty, the fitness center was closed, that was super disappointing, the washer did not wash clothes at all!!! Waist of money!! The card to my room kept on not working had to get it programmed all the time! The breakfast was not the best only had it maybe twice.. the lady working there was super unfriendly, looked like she hates her job!! ..The remote only worked at times asked to get a replacement and didn’t have another to replace.. super annoying! Was there for almost 2 weeks.. not my favorite, unfortunately will not be staying there again..
Business_and_leisure Family
8/10
Excellent
21 Jul 2024
Julie

Alright stay probably won't go back

The room and bathroom were clean and nice. The beds were clean and comfortable. I chose this hotel because they have a kitchen. Unfortunately, they were missing the pots, only had 1 glass, 2 plates, bowls, and silverware. My reservation was for 4 people. I asked for a pot and a blanket for the pullout couch and never received them. The Continental breakfast was good.
Friends_and_family Family
10/10
Exceptional
05 Jul 2024
Alicia
Great for stay
Leisure Family
6/10
Pleasant
22 Jun 2024
Verified traveler

Room review

Room was spacious and set up with nice with mini kitchen but had a weird smell, wobbly toilet seat, extremely slippery bath tub and weak water pressure.
Friends_and_family Family
8/10
Excellent
12 May 2024
gilain
.
10/10
Exceptional
29 Apr 2024
Vindhya
There was weird people walking outside looking for cigarette buds
Family_with_children
4/10
Poor
26 Mar 2024
Jorge
I stayed due to last minute travel for work. It smelled very bad in the halls and room I stayed in like weed and cigarettes. The towels I got in my room (two) were no clean and had some stains on them. When I went to bed there was a fake eyelash stuck to the corner sheets. Workers are very rude, do not say hi or ignore you when you greet them.
Business Family
2/10
Poor
05 Mar 2024
Deanna
My fiancé and I went for a nice little get away planning to relax and cook some dinner, having a kitchenette would be nice but upon opening the door the sink was disgusting and full of old food. Sink and garbage disposal were inoperable. They told us there were no other rooms available and they could have someone come fix it tomorrow even tho that’s when we’d be checking out. No other accommodations, discount or refund was offered and we still have yet to hear from the manager. Very disappointing and frustrating.
Leisure Partner
10/10
Exceptional
04 Feb 2024
Deborah
Breakfast poor
Leisure Family
10/10
Exceptional
28 Dec 2023
Michaela
I like that it was affordable
Leisure Self
6/10
Pleasant
05 Nov 2023
Daryl
Liked the staff, they were friendly and helpful. The room was disappointing, the bathroom vanity lights did not work. The light did not work for one nightstand (I swapped the bulb from the wall lamp). The wall lamp did not have a shade. The water pressure for the bathroom sink was very low.
Leisure Self
8/10
Excellent
15 Oct 2023
Mark
Nice
Leisure Family
4/10
Poor
07 Aug 2023
Verified traveler

Stay was mid

Stay was mid. Check-in was easy got to the room it was nice, we stayed in the king w/sofabed. The pool closed at 9pm which I saw on the website 10pm. I asked for extra sheets and blanket for the couch bed and the employee said that they don’t offer extra basically I needed to bring my own so I dont know why they offer a couch bed but don’t offer sheets and blankets to go with it. Breakfast was a joke coffee machine didn’t even work. Rooms does have small kitchen which is nice for extended stays. I’m up in the air on if I would stay here again.
Business
4/10
Poor
19 Jun 2023
Timothy
The property looked nice upon arrival but mins after going in our room I noticed roaches in kitchen and bathroom area. The hallways and lobby of hotel were always 84-89 while it was 92-97 outside. The pool was disgusting which was unfortunate since it was so hot and one of reasons I picked the hotel. There were multiple teenage basketball teams staying there and they kept us up at all hours of night. Trash was piling out of all then trash cans on every floor all weekend which made it smell as well with has hot as hallways and lobby were.
Leisure Family_with_children
2/10
Poor
22 May 2023
Racquel

Dirty and rude staff

The service was terrible. I requested for a new mattress for the sofa bed and for housekeeping to clean the room and was denied and told to email the manager. I called choice hotels customer service
Friends_and_family Family
4/10
Poor
17 Mar 2023
Joseph

Wouldn't return with family. Solo stay bargin hotl

Lets just keep it simple here. The room was fine - the hotel is listed as non smoking but the room smelled like it was smoked in by the last few guests. The refrigerator was incapable of holding a worth using temp ( FULL SIze) all our food we bought 1st night went bad, not a mini fridge over 3 days so not a rushing to temp issue.

Pool was closed ( seasonally ) . Breakfast included was basically a waste of waking up, staff complaining that they didnt have anything to cook but would be better tomorrow. Which didnt get better. Soggy questionable Eggs that we recooked in our room and some sausge, cherrios with no way extract and milk that had been moved into a pitcher with no date . Coffee machine was water not coffee.

Should be listed as a 1 star hotel with no accommodations. If it was just a standalone room would be fine but needed a location that provides what is listed to be included with the stay with at atleast a C grade of delivery.


Friends_and_family Family
10/10
Exceptional
04 Mar 2023
Jeff
Melanie at front desk was excellent. Very polite and professional handling multiple guests during middle of severe storm with tornado sirens going off. She was great!
Leisure

Location & surroundings

Mainstay Suites Lancaster Dallas South
3508 N I35 E Building B, Lancaster, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Mainstay Suites Lancaster Dallas South

84 hotel photos