Kintore Arms Hotel

75 reviews shown

2/10

Poor

23 Dec 2023

Sheila

Disgusting situation at last minute

Arrived to find the Hotel Closed Down
Nobody present Doirs Locked In darkness
Maybe closed for refurbishment ??? No Notice anywhere to advise
Had to rush at a very busy time to find alternative accommodation
Never again !

Self

10/10

Exceptional

19 Sep 2023

Peter

Originally I was a little worried when we found out that our room had no window--only a skylight--and it was rather warm. But Nicola (hope I've spelled that right) very kindly found us a much nicer room. Breakfast was good and the staff were all unfailingly pleasant and helpful to deal with. I like the history behind the place. It's been a hotel since the 1850s. It could do with a few touch-ups here and there but it was very comfortable and the fact that there was a bar right in the building was great when you wanted a Scotch at the end of a day.

Leisure Friends

10/10

Exceptional

06 May 2023

James

Nice helpful staff good food and easy parking

Friends_and_family Family

4/10

Poor

03 Apr 2023

Sandra

Disappointing stay

Staff were nice. Good location. Room was very small with only a skylight. Paper peeling off walls. Soap dispenser in shower fell off on use!
Furniture old ant tatty. Not good overall. Did not eat in hotel as a result.

Partner

8/10

Excellent

24 Mar 2023

Verified traveler

Nice break.

Very nice nice stay. Very comfortable. Good breakfast. Great value

Partner

10/10

Exceptional

10 Nov 2022

Christine

The staff at the hotel are so welcoming and I just felt like I was at home.

Business Self

4/10

Poor

07 Oct 2022

Rex

OMG

They are asking for a review...

Well, I would just say that the only way to fix the myriad of issues here, is to bulldoze it and rebuild from scratch...

Sorry...

Self

8/10

Excellent

28 Aug 2022

Gail

Stayed 4 nights for a family visit. The rooms are a little dated and the beds firm. Breakfast excellent and staff very friendly. Overall it is good value for the price.

Friends_and_family Family

6/10

Pleasant

07 Aug 2022

Helen

Staff were helpful, but the first night we stayed out radiator started banging at 3am and didn’t stop all night. No one to fix until about 7am. Paper thin walls and could hear next door snoring.
They upgraded us to a quieter room after breakfast. Then the new room had no hot water. So had to go to the old room to have a hot shower. Perks of an old building. Breakfast was nice both mornings.

Leisure Partner

8/10

Excellent

04 Jul 2022

Linda

Elgin Kintore Two Nights

Lovely staff, very clean room and public areas, decent breakfast, nice biscuits to go with the in-room tea n coffee and plenty of shower gel, shampoo and soap. As others have said, the hotel is tired, in places, but clean. As with most hotels, there's an eco sign about towels, on the floor if you want them changed, but as with most hotels, they were changed regardless. A small niggle, but as we were only there two nights, we didn't want them changed. Yes, I would come back for a return visit.

Partner

6/10

Pleasant

06 Mar 2022

Susan

Terrible place

The hotel smells damp,on entering the hotel fiurst thing you think is it need a good clean and lick of paint, the rooms are very dirty 1.Bathroom, there is deep mold all around the bath, not able to shower due to shower head holder being broken, cold tap on sink leaks, 2. Bedroom, wardrobe broken and back coming off, skirtings very dirty, under the bed has definitely not been hovered for a long time, thick dirt under it, notbthat i got much sleep but woke up with bites probably from dust mites,
3. General hotel condition floors are creeky, and uneven and very dirty and worn. It wasn't expensive but we should expect clean at least

Friends_and_family Friends

2/10

Poor

04 Mar 2022

Trioliet BV James

No hot water on the first morning
Hot tap didn’t work properly
Shower didn’t drain
No offer of money off
Breakfast poor
Won’t be going back

Business

8/10

Excellent

04 Mar 2022

Brian

Nice friendly hotel

I had a great stay at the Kintore Arms hotel, the check in was quick, friendly and uncomplicated.
The room was great and suited my needs and the facilities in the room were ok with only just the tv remote not working due to batteries being done but wasn't too worried about the tv and I am sure reception would of changed them if asked.
The dinner menu was great with plenty of choice and the steak pie I had was great with a generous portion of veg to go with it.
The meal was served in good time and the service was friendly.
The breakfast was great with plenty choice at a reasonable price for what you got.
I would definitely stay here again if staying in Inverurie.

Business

8/10

Excellent

23 Feb 2022

Melody

Friendly staff, very helpful and accommodating.

Leisure Family

4/10

Poor

10 Jan 2022

Stuart

Food was terrible. Bed was uncomfortable very dated hotel. Staff were nice

Business

8/10

Excellent

03 Dec 2021

PAUL V

I’ve stayed here several times, they are very friendly and helpful.
A nice big room too.
The breakfast was really nice too.

Business

8/10

Excellent

20 Sep 2021

Devika

Pleasant hotel

The hotel was very nice but with a staircase and no lift. I had to ask for help to take my suitcase up two flights of stairs. The room was clean - good service. However, I was disappointed that I did not have a bath tub since the hotel seemed to advertise that the rooms had bath tubs and I chose it because I wanted some comfort before starting a care and nursing live-in job in the area. There was only a shower.

Business

8/10

Excellent

07 Sep 2021

Paul

Would use again.

A little tired in places e.g. bathroom flooring had obviously had dampness issue previously, the key in lock was a struggle (turns out a known issue so why not already fixed?), etc.
Otherwise service etc was very good. Can't knock the value.

Friends_and_family Friends

8/10

Excellent

06 Sep 2021

Katrina

it was comfortable

Partner

4/10

Poor

02 Sep 2021

Verified traveler

The hotel could do with a refurb - Seats mucky and the bedrooms where the same lacking cleanliness etc

Business

10/10

Exceptional

31 Aug 2021

Paul

I’ve stayed here several times, it’s a wee bit tired but the staff are lovely as is the food. Very good value for money.

Business

4/10

Poor

12 Aug 2021

Verified traveler

Although clean, the carpet, furniture was worn or damaged. The plumbing was noisy all night, the en suit bathroom was industrial- a bit like one you would find at a service station, you could also hear everything going on outside the door and finally we came back to find that our door was open after we had left it locked. It could be a great hotel - there are few in Inverurie and no other 3 stars we could see. They need to spend money investing in both the look and feel of the hotel.

Leisure Family

4/10

Poor

12 Aug 2021

Yvonne

Disappointing Stay

The hotel is very run down. Our rooms were like loft rooms with only 1 velux in the ceiling. Rooms very small and hot. Bathroom smelt damp and taps leaked.
Has potential to be an amazing hotel, but needs money spent.

Friends_and_family Family

8/10

Excellent

09 Aug 2021

andrew

Noisy toilets but good stay

Good stay,Rooms nousy with all the toilet masseraters you can here. food good, service would have been poor but for the poor lass working the night of our stay. She checked us in then serving drinks in the lounge, checkingyou were bookec for meal and seating you, taking orders, drinks, clearing tables serving, back to reception and bar and so on again and again. Didnt see her stop all night. Deserves a pay rise.

Partner

8/10

Excellent

07 Aug 2021

jamie

Cheap n cheerful

Cheap n cheerful. Clean but could do.with upgrading. Breakfast was nice and staff were friendly. We stayed for 1 night because my wife was competing in a horse riding competition near by. It was perfect for what we needed.

Friends_and_family Family

8/10

Excellent

01 Aug 2021

Douglas

BUDGET HOTEL….BUT OKAY

Hotel bit tired

Partner

6/10

Pleasant

19 Jul 2021

Colin

Overall staff were very helpful and friendly, however we returned to the hotel one night at 22:45 to find the doors locked and found ourselves waiting around for 15 minutes ringing the doorbell and eventually having to call the hotel reception before the very grumpy night porter eventually let us in! Also no notification at time of booking that rooms were not being serviced!! Having to constantly ask for coffee,sugar,milk,cups,clean towels, toilet paper was a bit of a nightmare especially given the fact that the hotel appeared to be hugely understaffed! Disappointing as we have stayed here a few times in the past and we can honestly say standards have definitely slipped.

Business Partner

10/10

Exceptional

27 Jun 2021

Verified traveler

Breakfast was good and all Covid guidelines adhered to. Although the rooms are basic, they are clean and the service was excellent. You get exactly what you pay for - fair prices. I would definitely use it again.

Leisure Self

8/10

Excellent

24 Jun 2021

Stephen

Good Overnight Stay ..

Business Trip ideal for an overnight stop good value & quality food in restaurant.Booked on Day as a last minute change good value @ £40 ..

Business

6/10

Pleasant

26 May 2021

Verified traveler

Tired hotel. Not much else to say

Business

8/10

Excellent

20 May 2021

Ian

Stay was generally fine,,apart from shower and bath were not fit for purpose,,

Friends_and_family Family

8/10

Excellent

05 Dec 2020

Martyn

Needs a bit of TLC

The light in the bathroom didn't work, the shower was just a dribble. I had stayed in the same room over 6 months ago and the faults were there then.

Business

8/10

Excellent

22 Oct 2020

Harry

Clean, comfortable and quiet for a business over nighter.

Business

6/10

Pleasant

22 Sep 2020

Brian

Inverurie weekend

In this challenging time the Hotel did its very best to accommodate everything from guests to employees

Partner

6/10

Pleasant

05 Sep 2020

Verified traveler

The only window in our room was a sylight. If I had known this I would have booked a different room as it did feel a bit claustrophobic.

Partner

10/10

Exceptional

05 Sep 2020

PAUL V

Due to Covid, the price of 2 nights was excellent including a pre booked breakfast which was very efficient. I was finished b/fast faster than usual.
The staff were very helpful despite all the hassles of Covid.

Business

10/10

Exceptional

20 Aug 2020

Mary

We felt very safe from covid. All areas were very clean. Safe measures were in place to allow for social distancing. Every thing was explained on arrival. Staff were friendly and willing to chat. would just like to thank everyone for making our first break away so easy.

Partner

2/10

Poor

11 Mar 2020

Verified traveler

Unfortunately not one I’d go back to

The staff were very nice, on checkin I was told my room was not a good one and the receptionist checked if they had others but they didn’t. The room had no wall windows in either the bedroom or bathroom, in fact the only light came from a high roof light which had a horizontal blind which was out of reach so you couldn’t close it which meant an early morning wake up due to the light from outside. The room was dirty, bathroom smelt terrible, and had the smallest tv I’ve seen in a hotel. On the plus side the bed was made and sheets were clean but I wouldn’t go back or recommend the hotel. Maybe the other rooms were fine but on the whole the hotel was tired

Business

8/10

Excellent

01 Mar 2020

Lauren

The hotel was nice, could be cleaned a little better as still a lot of dust on window area, but was nice enough for the money. Breakfast was really nice and good service.

Friends_and_family Family

6/10

Pleasant

09 Dec 2019

Dianne

Nice hotel but noisy toilet!

Staff were lovely food was fabulous. Shower was a trickle and thw toilet sounded like a motorbike needing a new exhaust!

Friends_and_family Friends

8/10

Excellent

23 Nov 2019

Alistair

Imtore or more

Nice pleasent stay at Kintore . Room a tad small but clean and tidy and everything a needed. Food good at a reasonable cost.

Business

8/10

Excellent

23 Sep 2019

Verified traveler

Great breakfast and very comfy bed.

Hotel a little tired in places with decor and carpets past their date.

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

There was nothing that we didn’t like staff food cleanliness FIRST CLASS

Leisure Partner

8/10

Excellent

11 Sep 2019

Verified traveler

Loved the dining room. Check in was quick and easy, waiting staff at dinner and breakfast were exceptional. The food was very good and reasonably priced. B&B rate was very good

Leisure Partner

10/10

Exceptional

22 Aug 2019

Verified traveler

We had no tv singal and no hot water but we were moved to a new bedroom and everything.was ok. Breakfast was lovely But we would stay there again.

Leisure Partner

6/10

Pleasant

18 Aug 2019

Verified traveler

The room was very hot and the window was on the roof. Needs updating

Friends_and_family Partner

6/10

Pleasant

04 Aug 2019

Verified traveler

Friendly, helpful staff. A small pill-bug in bathroom and shower lacked power. Perfectly cooked breakfast.

Leisure Self

8/10

Excellent

25 Jul 2019

Iain

Cheap digs for a night

I bit tired but staff were good and the wifi worked.

Business Self

10/10

Exceptional

22 Jul 2019

Verified traveler

A very friendly hotel. Staff couldn't be more helpful and lovely breakfast

Leisure Partner

8/10

Excellent

08 Jul 2019

Verified traveler

Property was very clean and well maintained. Only issue we had was road noise from the main road.

Business

8/10

Excellent

20 Jun 2019

Verified traveler

The staff very friendly and helpful.Good value for money,excellent breakfast hot and cold included.Restaurant food excellent,tasty and well presented.Pat on back to kitchen staff.But have two gripes,one noisy fire doors and inconsiderate guests and the mixing of holiday guests with tradesmen guests,we were woken by early ,4.30 risers off to industry somewhere.Doors would bang if left to self close ,on complaint no signage put up or repairs done as told was imminent.Would recommend for price ,staff and food.

Leisure Partner

8/10

Excellent

16 Jun 2019

Veronica

Comfortable and clean room. Staff helpful and friendly. Breakfast amazing and freshly cooked to irder

Family

6/10

Pleasant

01 Jun 2019

Verified traveler

I liked that it was within walking distance of the centre of town and the train station.

Friends_and_family Family

8/10

Excellent

07 Apr 2019

Verified traveler

Older hotel, pleasant staff.
Room was quite small but perfectly adequate for our needs. Tea, coffee and biscuits supplied in room.

10/10

Exceptional

04 Apr 2019

james

convenient hotel

This is a fine, convenient hotel, not luxury but clean . Staff efficient

10/10

Exceptional

29 Mar 2019

Verified traveler

Really enjoyed my stay at the kintore arms.
The staff are nice and the room was nice and clean.

Leisure Partner

8/10

Excellent

24 Mar 2019

david

One night stay in Inverurie

Friendly staff on arrival.
Room comfortable but a little dated by way of decor.Good internet speeds.
Dinner menu was extensive and very reasonably priced with large portions.
Breakfast again was of reasonable quality.Waiting staff were friendly and attentive.Only negative was the shower in my Rom which constantly pulsed between hot and cold.
For the price I paid this was a comfortable and enjoyable trip.

8/10

Excellent

08 Feb 2019

lorraine

Good for the money

Good service,good breakfast. Here for one night for an event, this hotel was perfectly fine. Good value

Partner

8/10

Excellent

29 Nov 2018

Linda

Second Stay

This was our second stay at the hotel while in the area on business. Very welcoming with friendly staff. The room was comfortable and breakfast was very good. Will definitely visit again. Wi-Fi reception was good.

8/10

Excellent

06 Nov 2018

Anthony

Traveling for business. Clean and comfortable.

10/10

Exceptional

05 Nov 2018

Frank

Good parking facilities hotel clean very nice breakfast was lovely location of hotel was ideal for our visit

8/10

Excellent

18 Oct 2018

Alasdair

Food was good but too much road noise from rooms

10/10

Exceptional

17 Oct 2018

ERIK

Small cute town, front desk was very nice suggestion good fish place, down the street. Breakfast was good and I would stay here again. Small room and clean

8/10

Excellent

25 Sep 2018

Verified traveler

Great

Great hotel I stay here regularly

8/10

Excellent

15 Sep 2018

Linda

Hotel is a bit dated

Hotel is super clean, staff are exceptional, food delicious high standard, all very friendly, enjoyed my stay, staff made it special.

6/10

Pleasant

13 Sep 2018

Verified traveler

A typical \"Tired\" Hotel, definately in need of a little modernisation!!
If you like the sound of a vacum cleaner at 7:20 in the morning and bed sheets that are too small and slide off the plastic matress protectors then this is the place for you!
However the staff are pleasant and the food not bad.

10/10

Exceptional

05 Sep 2018

Andrew

Inverurie trip

Last minute hotel. Great hotel. With lots of old works charm but also updated to keep up with modern times

Partner

10/10

Exceptional

05 Sep 2018

Craig

Wedding weekend.

Stayed at the Kingtore Arms for 3 nights for a friend's wedding. The hotel staff were very welcoming and knowledgeable. Room very comfortable and quiet. Breakfast was superb, from a selection cold and hot. Would stay here again the next time im visiting my friend.

8/10

Excellent

28 Aug 2018

Craig

Excellent bfast ... decor tired in places but overall very good especially the staff

6/10

Pleasant

24 Aug 2018

Verified traveler

Convenient location, but in need of upgrade

Hotel needs upgrading, some rooms are affected by noise from adjoining rooms and noisy fire doors. The doors to the room are very thin and let corridor noise into the room, particularly a problem if other guests are leaving before 6am. I requested a room change because of this for my second night.

This room was much better, although the fire doors closing and creaky floors in the corridor still meant a disturbed sleep.

The rooms were adequately furninshed, the bed was comfortable, but could do with upgraded furniture and fittings (TV etc).

The cooked breakfast was excellent and the staff were generally very helpful.

10/10

Exceptional

03 Aug 2018

aberangel

Scottish hotel

The hotel was very friendly and staff was friendly too I would go there again.

8/10

Excellent

29 Jul 2018

gordon

Night out

We decided to stop over here on a night out in Inverurie A nice looking hotel easy check_ in ,our room was on the 1st floor at the back of the building . The room was clean and tidy but badly requires modernisation , the carpet was tatty and the toilet was small ,no shelf for your toiletries . The shower cubicle was fine but not great drainage again no shelter try to hold your shower gel / shampoo , Good service at breakfast and good selection of cerealbread and juices and the cooked breakfast was ordered fresh and was really good

Partner

6/10

Pleasant

23 Jul 2018

David

Room was hot and there was no way to cool it down

Friends

10/10

Exceptional

17 Jul 2018

Verified traveler

Nice welcoming

Lovely wee place to stay with a fab breakfast ideal for a weekend getaway and ideal for a budget break would go back

2/10

Poor

08 Jun 2018

Aeneas

Very very poor service

We were attending a wedding locally and went to the ceremony, in the afternoon between that and the meal we went to check in. When checking in they noticed we had our Westie dog with us and were promptly and abruptly told the hotel policy had changed and they no longer accepted dogs. Long story short, even though the filter on Hotels.com showed they did...they didn’t! We were left to go hunt for somewhere else to stay with no help, care etc from The Kintore Arms...they were completely in helpful and dismissive of the predicament, basically just sticking to their guns with no concern for our situation.

Friends