Belvilla Aberdeen Bridge Of Don Exhibition Centre

United Kingdom , Aberdeen
Aberdeen, Block B,Facing Ellon Rd, Bridge of Don
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50 reviews shown

2/10

Poor

28 Feb 2026

Dawn

Unfortunately the room I was in the shower curtain was covered in mold and stank out the room when I heated the shower up. Unable to open the windows the room was full of the smell mold and gave me a sore head and made me feel sick.
Woken to the sound of someone spitting in the hall way.
It’s cheap for a reason.

Self

2/10

Poor

25 Feb 2026

Jamshed

False advertising said it had air conditioning but there was no air conditioning available. The corridors were smelling of cannabis the whole hotel was extremely dirty had to look at 3 different rooms before finding a decent cleaner room. When I ansked for a refund I was ansked to contact Expedia for it! Absolutely horrible experience.

Self

2/10

Poor

15 Feb 2026

Molly

Awful

2/10

Poor

15 Feb 2026

Molly

Dirty, we had to switch one of our rooms due to the smell of smoke, the Hallways stunk of cigarettes also, while we were complaining and changing rooms someone else came to reception to complain they had found pills on the floor...
The hotel advertised is not what you get, you walk round the side to an ex holiday inn, it's mouldy and feels unsafe

The sea view from the room was nice

4/10

Poor

09 Feb 2026

Paul

The hotel was very dirty and our room wasn’t cleaned in a while, there was no heating so it was very cold, another issue is that there is no details on that you have to pay for parking

Friends_and_family Family

2/10

Poor

07 Jan 2026

Iain

Rooms not as advertised, outside of building had loads of rubbish lying around. No bar serving any kinds of drinks although food was available. Many random people moving about who seemed unkempt. Random rubbish bags outside rooms. Reception areas cold and unwelcoming

Partner

8/10

Excellent

01 Jan 2026

Kim

The room was spotless and very well presented with all the facilities. I unsure how the keycode worked, however a member of room cleaning staff very approachable and helpful. My main grumble was trying to find entrance as main door redirected me around to back of building. This joureny around the side, also showed a dire need of litter/weeds tidy up.
Overall, very good value for money and woould book again for similar price.

Family

8/10

Excellent

28 Dec 2025

Omena

I spent 3 nights at Belvilla hotel and for the price, the hotel was good enough. The room was clean and spacious, it jad the basic necessarily items I needed while I was there. I had their full English Breakfast and it was decent.
There were a few issues I had, firstly the TV did not work, although I did not bother to ask the staff to come check it. Secondly, the corridor had this weird smell.
Will I use Belvilla again? Yes. Overall it was good.

Self

8/10

Excellent

28 Dec 2025

Maria

We didn't have a break. In general everything was good.

Leisure Family

10/10

Exceptional

19 Dec 2025

Olumide

Everything was fantastic.

8/10

Excellent

18 Dec 2025

WILLIAM

Very comfortable stay

Leisure Family

2/10

Poor

11 Dec 2025

James

Don’t stay here, we had 2 rooms both with security codes on the doors! Only for 2 men to fully enter both our rooms in the middle of the night they knew the codes absolutely shocking

6/10

Pleasant

11 Dec 2025

Sanni-Kofi

Just very average..staff wasn't very enthusiastic.

6/10

Pleasant

09 Dec 2025

Kiyon

Very average, staff could be a lil more enthusiastic.

2/10

Poor

04 Dec 2025

William

The room was perfectly fine but it took almost half an hour to check in as there was nobody on reception. Once someone came they were helpful though.

Business Self

8/10

Excellent

28 Nov 2025

russell

Cheap and cheerful accomodation, you get what you pay for. I was plesently surprised. Bed and bathroom were clean. The rooms and lobby could do with new carpets but didnt put me off staying here. The guy on reception was very helpful. Would stay here again.

Leisure Family

2/10

Poor

25 Nov 2025

Cara

disgusting.everything is wrong with this hotel it should be condemned

2/10

Poor

24 Nov 2025

Jessica

Hotel was being used to house asylum seekers. I booked the hotel for my daughter so I should have known in advance. The smoke detector in the room was covered by a sock. So much for room inspection and personal safety.

Self

2/10

Poor

23 Nov 2025

Cara

Refused to stay checked in then saw corridors unclean & smelt of drugs the place was dirty & unfit for purpose. I was physically sick after being in the hotel for a total of a max 20 minutes from checking in & then seeing the room & going straight back to reception & checking out.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Natasha

Staff were great. Didn’t love the price of parking but at the price of hotel room can’t complain. Clean room and comfy bed. Location is great for getting along to the promenade. Quiet location and handy amenities around the local area.

Leisure Family

2/10

Poor

29 Oct 2025

Richard

Room was freezing, absolutely no heating at all

Partner

10/10

Exceptional

14 Oct 2025

Ebenezer

Loved my stay. Would recommend.

Leisure Self

10/10

Exceptional

11 Oct 2025

Imogen

Nice room no ac

Leisure Partner

6/10

Pleasant

07 Oct 2025

Mohammed

Another stay

Stayed here several times before. Room and bathroom are fine. No tea or coffee in the room, although there is a kettle and cups. Wifi is bad, keeps cutting out.

Self

4/10

Poor

05 Oct 2025

Trevor

Tired but comfortable

The hotel had just been taken over from Holiday Inn Express and is in desperate need of updating and upgrading. Room carpet has definitely seen better days with stains etc. Sink didn’t hold water as the plug didn’t work! Although there was a kettle there was no tea or coffee and in fact the kettle was turned off.
Bedside light didn’t work.
Breakfast was extra and very little plant-based or vegetarian option.

Despite all this, it was clean and bed was comfortable.
They’re obviously going to be modernising it, but it needs to be done asap.

Partner

6/10

Pleasant

05 Oct 2025

Michelle

Good budget dog friendly hotel

Partner

10/10

Exceptional

04 Oct 2025

robert

Excellent for price point .....

Cheap, clean no frills hotel Stayed one night on a stop over Cannot fault this place at £35 a night its way too cheap totally underselling itself . If you book this expecting the Hilton your going to be disappointed and write a bad review .. It was exactly what I needed a cheap no nonsense hotel in Aberdeen would stay again if I was here on a short trip ...

Self

2/10

Poor

03 Oct 2025

Euan

I stayed in the room for about 20 mins and returned to reception and told them about the broken window in my room and the unkept filthy condition of my room. They didn't seem to care about my complaint and uninterested in my complaints and couldn't care less when I said I was leaving. I will never use Hotels.com site again and will tell my friends the reason why.

Self

6/10

Pleasant

01 Oct 2025

Peter

While the restaurant staff, especially the chefs, were great, this former Holiday Inn Express looks like it is being run down. No air conditioning, a table for you to put laptop but no chair for it (and no response from desk when requested), tv kept changing channels (possibly from guest next door) - again reported this and no action taken. When I moved the sofa, the amount of dirt underneath it was frightening.

Business Self

10/10

Exceptional

29 Sep 2025

Paul

Very happy with the service the qualified the rooms and a very good breakfast

Business Self

4/10

Poor

28 Sep 2025

phillip

Did not like this place dirty old building stains ect no cups or facilities we asked for a family room but only got 1 bed charged £12 to park the car
Car park had rubbish everywhere
We ended up walking out after 3 hours

Leisure

2/10

Poor

20 Sep 2025

Jayden

Room had no tea bags but staff was nice lots off junkies in hotel at night

Leisure Partner

2/10

Poor

16 Sep 2025

Joanne

Was not happy with stay no tea coffee milk just a kettle and to cups noisy smell pf drugs in corridors

Leisure Partner

6/10

Pleasant

13 Sep 2025

John

Cheapest Hotel in Aberdeen

An ex Holiday Inn Express, which still has all the branding displayed, not sure how they get away with this.
The reception has no welcoming feeling, no personality, no “looking forward to the next couple of nights here” feeling, it’s dead.
The lower car park is overgrown and a bit grotty in places.
The room had a strange smell even with the window open, air conditioning and ventilation not working, it’s Aberdeen so the air conditioning not a major issue, but the extraction in the shower/toilet is maybe why the room was a little smelly, after a shower the bathroom was still steamy 30 mins later, so no air flow to extract the stream away.
The bedroom window hasn’t been cleaned in years, it was filthy, the room just needs to be hoovered properly, the only place to sit in the room was the sofa, and it wasn’t in the best condition, again grubby and damp.
The bed was ok and the sheet, pillow and duvet cover were clean.
A kettle with no cups, tea bags, coffee, sugar or milk, is strange, if your not going to supply the basics in term of refreshments, don’t have a kettle in the room (unless it’s used for hot water to wash with, when the hot water in the sink runs cold)
I have stayed in cleaner Hostels sharing a room with 3 other people, with one bathroom.
The present owners need to put their own stamp on this place, inject some life back into it, or it will go the same way as the previous owners The Holiday Inn Express which closed its doors around 2020, shame really, a bit of TLC.

Business

4/10

Poor

12 Sep 2025

Jacqueline

Basic beyond basic

This is basic beyond basic. The bathroom in our room was clean and useable, the sofa bed however was not suitable; the mattress didn’t even fit the whole bed, the pillows are years old the main bed sheets were stained.
Our first experience was the lift which had fresh blood in i, this was not cleaned the whole visit. There is a kettle and few cups but nothing else. There is no place to get a coffee another resident had asked for alcohol but was advised bar was not open. This was not late at night.

Friends_and_family Family

2/10

Poor

10 Sep 2025

Audrey

Disgustingly filthy, staff couldn't care less

I recently booked a room at the above hotel. It was so disgustingly filthy I felt physically sick and could not stay. I reported the following issues to reception:

The room had not been vacuumed for some time
The room stank of urine and sweat
The bed base was covered in body fluids
The bathroom had not been cleaned and had chunks of pubic hair in the shower tray
The window would not open for fresh air - it was so dirty I could not see out.
The sheets were marked
The corridors were deep in dust, the lift stank of urine, filthy lift walls.
The car park on lower level had scrap metal and other rubbish dumped making it unsafe.

This hotel does not meet any acceptable hygiene standards and should be investigated as a public health hazard. I attach photos of the above. Visitors to Aberdeen should be-able to stay in a clean room.

Friends_and_family Family

4/10

Poor

08 Sep 2025

Verified traveler

Not great tbh.

Very tired room. Air con didn’t work but they’d left a fan and a plug in radiator in the room.
Bathroom was ok, but no soap dish or soap dispenser so sink area quickly became grotty.
No tea/milk/coffee in the room. Shared a deluxe twin with my friend and there was nothing deluxe about it!!!!
Reception staff seemed nice but was about the only person working there as far as I could see. No bar facilities although the seating in the bar seemed quite nice. Wasn’t sure I was brave enough to think about ordering food from the hotel but Starbucks, macdonalds and KFC are only a short walk away.

Friends_and_family Friends

2/10

Poor

04 Sep 2025

Greg

Poor experience

Hotel was vastly overbooked with no rooms available for at least 9 guests while I was trying to check in. No communication of issue in advance to arrange alternate stay plans. No help or assistance with alternative location on site. A shambles really.

Business

2/10

Poor

03 Sep 2025

hugh

Place was disgusting looked like it was closed down & o line photos were not accurate

Leisure

8/10

Excellent

19 Aug 2025

Graeme

Its a bit baffling to find but for the price of hotel room i thought it was excellent. It was clean and tidy.only thing there was know tea or coffee in room just a kettle and mug .didn't bother me as i dont drink coffee in morning first thing but i i imagine most people do.other than that its a bargain

Leisure Self

2/10

Poor

17 Aug 2025

David

Booked a luxery twin room with bath( the photos from inside and out look great) got there place completely run down and looks nothing like the photos, got the keycard and we were giving a double room no bath, the place was manky and stains on the sheets, so trundled down to be told we dont have a twin with a bath...infact we dont have baths at all so tjeres nothing i can do...so i demanded my.money back and left...vile place

Family_with_children

6/10

Pleasant

17 Aug 2025

Andrew

You get what you've paid for.

10/10

Exceptional

12 Aug 2025

Syed Khurram

Very good for price and very comfortable

2/10

Poor

12 Aug 2025

carole

Worst hotel that has ever been booked for me

The outside of the building has empty discarded alcohol bottles as well as empty cans of alcohol.
The room i was given first was for a disabled person.
with mould in the bathroom on the shower curtain and tiles the shower head was disgusting, the window in the bedroom was that dirty you couldn't see out of it.

What is described on the internet is not what you see when you get there.

Lots of men going in and out of the hotel

It was decided that it wasn't safe for me to stay there as a single female on business and the company had to look for another hotel for me to stay in that night.

Business

4/10

Poor

11 Aug 2025

Ilona

I come with my kids 5 and 11. When we get there be a little hard to find this hotel coz is another building . Rooms look different on picture look so nice but in real look rubbish. We check in at 2 and left same day at 5 we don't like it. In bathroom was dust and my son is allergic.

Family_with_children

8/10

Excellent

09 Aug 2025

Ernani

Aberdeen is loving

The hotel no is Holliday but OYO, simple but good and the price is very nice. Excelente for travel and Holliday in Aberdeen, very nice city for 2 day.

Friends_and_family Family

6/10

Pleasant

08 Aug 2025

Ewan

No tea/coffee in the room but kettle and mugs - no teaspoon provided. £5 parking 🅿️ charge not mentioned on booking that I could see.

Leisure Self

8/10

Excellent

04 Aug 2025

Robert

Not working

Was a single night so I didn’t complain but the hair dryer kettle didn’t work at all and the tv couldn’t get Chanel’s

Self

2/10

Poor

31 Jul 2025

Andrew

Avoid.

Looked abandoned.

8/10

Excellent

22 Jul 2025

Simon

Former Holiday Inn Express, now part of the Belvilla group, operating under the OYO brand. Five floors of 29 rooms, plenty of parking but an additional £5 per night. No catering, but there are a couple of adjacent fast food and coffee drive-thrus, a nearby petrol station and M&S Foodhall. Odd number rooms have a seaview. Good rates, especially for the standard of room. Certainly would return.

Self