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Mercure Aberdeen Caledonian

Aberdeen · United Kingdom

Union Terrace, 10-14View location

8.0/10Excellent1,002 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.8/107.8
Condition7.4/107.4
Neighborhood9.0/109.0
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Aberdeen Caledonian

Mercure Aberdeen Caledonian is an elegant Victorian hotel overlooking Union Terrace Gardens in the city centre.

The locally-inspired design, with its Renaissance style of architecture in white Kemnay granite with stained glass windows, reflects Aberdeen's rich and varied heritage - from the harbour and beach to the many beautiful castles with their colourful histories.

Located in the city centre, the hotel is ideal for guests attending for both business and leisure.

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A stay at Mercure Aberdeen Caledonian Hotel places you in the heart of Aberdeen, steps from Union Terrace Gardens and Edward VII. This hotel is 0.1 mi (0.2 km) from Prince Albert the Prince Consort and 0.2 mi (0.3 km) from Aberdeen Music Hall.

Stay in one of 83 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager FuturePlus Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately GBP 12.00 per person
    • Self parking fee: GBP 12 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Union Terrace Gardens 0.1 km / 0.1 mi
Edward VII 0.1 km / 0.1 mi
The Trinity Centre 0.1 km / 0.1 mi
Prince Albert the Prince Consort 0.2 km / 0.1 mi
His Majesty's Theatre 0.3 km / 0.2 mi
Aberdeen Music Hall 0.3 km / 0.2 mi
The Duke of Gordon 0.3 km / 0.2 mi
Belmont Picturehouse 0.4 km / 0.3 mi
Academy 0.4 km / 0.3 mi
Robert Gordon's College 0.4 km / 0.3 mi
St. Mary's Roman Catholic Cathedral 0.4 km / 0.3 mi
Union Square Shopping Centre 0.5 km / 0.3 mi
Bon-Accord Centre 0.5 km / 0.3 mi
Aberdeen Art Gallery 0.5 km / 0.3 mi
Provost Skene's House 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 83
  • Number of floors (main building): 4
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
Show 20 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Fax
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Mercure Aberdeen Caledonian

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe
    • Minibar
    • Internet access
    • Radio
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Fridge
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Mercure Aberdeen Caledonian

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 25 m²TWN.DX
    TWIN DELUXEPhoto unavailable6 photos

    Mercure Aberdeen Caledonian

    TWIN DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 25 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Mercure Aberdeen Caledonian

    DOUBLE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Mercure Aberdeen Caledonian

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Minibar
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 18 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    Mercure Aberdeen Caledonian

    SINGLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Direct dial telephone
    • Bathroom: 1
    • Hairdryer
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Internet access
    • Radio
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Aberdeen Caledonian

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Aberdeen Caledonian

8.0
Excellent
1,002 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.4 /10
Neighborhood
9.0 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Emma
Great central location, good breakfast and very friendly staff.
Self
10/10
Exceptional
20 Jul 2026
Keith
Clean tidy rooms, excellent breakfast, friendly helpful staff all in a good central location.
Self
10/10
Exceptional
19 Jul 2026
Iain
Great stay check in staff excellent very helpful will definitely be back
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Michelle Angela
Super friendly and helpful staff throughout my brief stay. Excellent breakfast options and quick access to nearby shops.
Self
10/10
Exceptional
16 Jul 2026
Ruairidh
Amazing breakfast. By far the best I've had in a couple of years staying in Aberdeen on business. Makes this my hotel of choice. Rooms are dated, but who cares when you're asleep!
Self
8/10
Excellent
15 Jul 2026
Kath
Nice hotel with fantasic central location. Room was clean and in good repair. Receptionist staff could have been a bit more friendly. There was no smile or welcome to the hotel. We were not told if dinner was available in evening and upon leaving we were not asked if everything was ok during our stay. I understand I am nit picking but all suggestions which would definitely make the experience nicer going forward. Breakfast was ok and staff memeber there was friendly and welcoming. Overall we enjoyed our stay
Partner
6/10
Pleasant
14 Jul 2026
Arthur John
Fairly run down, but if timing is rigjt can be cheap
Self
8/10
Excellent
11 Jul 2026
Charles
The room is lovely and clean everyday. It is only few minutes walk to the town centre, easy find around.
Self
10/10
Exceptional
26 Jun 2026
Katherine
Really enjoyed my stay, nice and quiet and room spacious and clean. It had a fan which was great. So handy for town, would recommend.
Self
6/10
Pleasant
24 Jun 2026
Marc
Large suite, no clim and instant coffee…
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Lorna
Hôtel definitely needing some TLC, no sockets beside bed for phone charging and seat at mirror too low to see into mirror for doing hair. Barmaid had an attitude and definitely needs tuition in cocktails as my espresso martini was one of the worst ever served up to me. Also overheard a customer ask for pinot noir and she tried to give them pinot Grigio! We were goi b to have breakfast in the morning but we decided against.
Clearly a need for staff training all round in my opinion.
Friends
8/10
Excellent
18 Jun 2026
Doreen
The hotel location is very good. It does require a refurbishment as it’s a bit aged. The rooms are clean and the staff are helpful. You’ve to pay daily for parking which can be expensive but your car is protected. We come
here basically for the convenience of the location.
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Scott
The location is perfect, right in the middle of the city and my room was really spacious and clean.
Only minor issue was the noise from the street below but it’s still a lovely hotel.
Self
8/10
Excellent
01 Jun 2026
Sari
The Mercure is an older and I suspect much grander hotel at one time. It has a sense of opulence about it with wide staircases, high ceilings and stained glass windows, however there are also signs of aging, i.e. worn carpets, old windows. I think it adds to the charm. The breakfast staff were very attentive and pleasant. Breakfast was typical fare, with adequate choices available. My room was well appointed and the bed comfortable. My only complaint was noise made by the fire door slamming shut when people went through late at night.The location was a short walk from the central bus/ train station, and across the street from the union terrace gardens, a little green oasis in this granite city. I enjoyed my stay and would come again.
Self
10/10
Exceptional
01 Jun 2026
Colin
Good hotel good rates for central location
Self
8/10
Excellent
31 May 2026
Michael
2nd floor room was clean and comfortable. Kept the window open due to the heat, but was regularly woken up by weekend revellers walking down Diamond Street until daylight. Thankfully the hotel already provided a pedestal fan in the room, so I could shut out the noise. Earplugs were very useful.
Parking is small and first come first served. It says you can prepay for it on the map, but no one manages it so you might not get a space, despite pre-booking, save your money.
Breakfast was really good, continental and cooked, with a la carte dishes available for a small surcharge.
Self
10/10
Exceptional
29 May 2026
Pamela
Room was amazing very clean and well maintained.
Family
10/10
Exceptional
27 May 2026
Jemima
A beautiful building in the centre of the city with amazing views of union gardens and the theatre. The room was immaculate and had everything we needed.
10/10
Exceptional
25 May 2026
Craig
lovely folks beyond compare...very helpful & kind-hearted who extended warmest hospitality...we highly recommend this hotel
Partner
8/10
Excellent
20 May 2026
Suann
Wouldn't stay again. Not recommended. In need of repairs, especially toilet in room. Restaurant poorly staffed and closed at times. Food mediocre and expensive. Front stairs entry has no ramp. Need to tell taxi to use lane entrance which is level with street
Friends_and_family Family
10/10
Exceptional
18 May 2026
angel
The breakfast was buffet style and delicious the bar staff was great. Most of the staff was very kind and helpful.
Self
10/10
Exceptional
16 May 2026
Sheryl
.
10/10
Exceptional
15 May 2026
Alison
Staff are very friendly and helpful rooms cosy and clean enjoyed my second stay
Friends_and_family Family
8/10
Excellent
12 May 2026
William
Great location. Staff were great. Room a bit dated but bed was very comfy. Only issue was the shower button wouldn’t work.
Self
6/10
Pleasant
10 May 2026
Keenan
Staff helpful and welcoming. Good choice at breakfast, fresh fruit, pastries, bread and good hot food.
Room booked on website (Expedia) no reflection on where I stayed. It was very small and boxy. Old and outdated furnishings abd decor. Wuite depressing. It was clean.


Self
6/10
Pleasant
08 May 2026
judith
Good selection of food at breakfast. Shower not working properly.
Self
10/10
Exceptional
01 May 2026
Michael
The single room was small, but not too cramped and had all that I needed. The staff were helpful arranging a boxed breakfast when plans changed to a very early start before the restaurant opened at 6.30am.
Self
6/10
Pleasant
01 May 2026
Senka
Room qas clean but vry run down.
Friends_and_family Friends
10/10
Exceptional
26 Apr 2026
nanci
Nice staff, good restaurant
Self
8/10
Excellent
21 Apr 2026
Amy
Staff were nice and friendly
Partner
8/10
Excellent
16 Apr 2026
Jacqueline
This hotel is in a great location its handy for shopping and entertainment.
The hotel itself is a bit dated and in need of some refurbishment. Our room was really nice much better than rooms we have had in this hotel before.
We went to get drinks in the hotel bar before going on our night out, 4 members of staff were at the reception area chatting we sat for 10 minutes and and no one came to serve us so we got up and left, the staff were still there when we left. The bar area had changed since our last visit, its now all table service for meals, no relaxing atmosphere.
Partner
10/10
Exceptional
11 Apr 2026
Dianne
Had a reasonably comfortable sleep. Room clean and great for a one night stay. Breakfast had a great choice of continental and cooked items. Choice of bread for toast was good and really enjoyed the fresh fruit selection. Exceeded expectations.
Partner
6/10
Pleasant
08 Apr 2026
Calum
No wifi availability throughout duration of stay despite it being an advertised amenity. Wasn't asked how my stay was as I left.
10/10
Exceptional
05 Apr 2026
Charlie
Enjoyed every aspect of our stay
10/10
Exceptional
05 Apr 2026
JEMMA
Good sized, bright, clean room.
Friends
6/10
Pleasant
03 Apr 2026
Rosemary
Room only, heating and lighting inadequate. Had dinner on first night, food lukewarm and almost inedible
Partner
8/10
Excellent
24 Mar 2026
Colin
Clean room friendly staff
10/10
Exceptional
13 Mar 2026
Mark
Food was fantastic
Business
10/10
Exceptional
12 Mar 2026
Eugene
Clean hotel, friendly staff great breakfast
Self
2/10
Poor
06 Mar 2026
Kay
Arrived to a very dated hotel, the room was absolutely freezing we did try putting the heating up but when we came back from dinner and the show the room was still freezing, shower was cold too 😡 lovely big room and nice bathroom too. Breakfast was good. When we checked out we mentioned the room was freezing and the shower, we were told oh you should have asked for a heater 😳 I spoke to someone at breakfast and their room was freezing too, pity as we won't stay here again!
Partner
10/10
Exceptional
05 Mar 2026
Colin
Nice affordable hotel
10/10
Exceptional
23 Feb 2026
Sharon
Nice cosy room, soft mattress which is my preference. Rom was small but perfect. Had everything i needed. Have stayed a few times so will def be back. Excellent cocktails in the bar!
Self
10/10
Exceptional
21 Feb 2026
EJ
Room was comfortable. Breakfast was lovely.
6/10
Pleasant
03 Feb 2026
Margaret
Very impressed with manager and receptionists who went out of there way to accommodate us with accessible needs for wheelchair but hotel is not wheelchair friendly imo
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Alison
Everything was lovely and clean staff were very friendly and helpful comfy and especially warm rooms
8/10
Excellent
20 Jan 2026
Paul
Excellent rooms very helpful staff & a very good breakfast with a good choice of food maybe if a customer is coming to stay from a long way away maybe be able to book a parking space at a price
Business_and_leisure
10/10
Exceptional
19 Jan 2026
Susan
Lovely clean, warm room with a safe, ironing board, TV and tea / coffee making facilities. Friendly, efficient staff member at check in, and an easy check out. My room on the third floor was quiet.
Self
8/10
Excellent
16 Jan 2026
Thomas
Good and helpful staff, good breakfast, comfy beds. Hotel is a little dated and showing its age in places
Self
4/10
Poor
04 Jan 2026
Elizabeth
Didn't have breakfast
Staff okay
Room clean
Not enough sugar milk in room
Not great heating
Requested an extra quilt which didnt turn up .
Bathroom tap doesn't show hot and cold . Possibly a health and safety issue .
Partner
10/10
Exceptional
22 Dec 2025
Sheila
Friendly staff, clean room and tasty breakfast
Friends_and_family Family
8/10
Excellent
22 Dec 2025
george
Nice room. Friendly staff. Great location. Good breakfast. Would stay again and recommend.
Business_and_leisure
6/10
Pleasant
16 Dec 2025
Bruce
The breakfast was Buffett style and was just ok
Partner
6/10
Pleasant
14 Dec 2025
Heather
Hotel was nice, a bit tired and rough around the edges, bed was comfy and nice shower. Unfortunately our toilet was broken and was completely running.
Friends_and_family Friends
8/10
Excellent
10 Dec 2025
Kaitlyn
It was clean enough but very tired and in dire need of a refurb! Staff were nice but
6/10
Pleasant
10 Dec 2025
Gary
The room was a little shabby especially the bathroom. Shower was lacking in any power.
Business Self
2/10
Poor
09 Dec 2025
Carrie
I was incredibly disappointed with my room. I paid extra to stay here and it was a case of false advertising with the photos. The room was Mercure prices but miles away from usual Mercure standards.
10/10
Exceptional
07 Dec 2025
Katharine
Clean room, staff friendly.
Only improvement would be power socket at side of bed for charging phone, but I do realise that involves rewiring.
Business_and_leisure Self
10/10
Exceptional
02 Dec 2025
Michael
Last stayed in this hotel about 7 years ago.
Booked into a suite which was still great value.

It’s an older hotel but very well maintained, Breakfast was excellent too.

Great location in the city center.

Business_and_leisure Self
8/10
Excellent
30 Nov 2025
Jamie
The hotel was really nice but the only thing is the rooms need a little work.
Partner
8/10
Excellent
30 Nov 2025
Kevin
Lovely place, some bits need attention, our room had a very creaky floor a large crack in the ceiling and damaged flooring in the bathroom. Good breakfast, sausages weren't cheap and nasty things.
Leisure Partner
6/10
Pleasant
25 Nov 2025
Paul
Great old historic hotel with great views of the park and local churches. About a 4 block walk to the train station. Good shopping

I booked this property even with mixed reviews, because it was important to me that I got a hotel within walking distance of the train station. The hotel entrance did not disappoint me. I had booked a suite to relax. What bothered me, which I why I gave this hotel a 3, was that for the price I was paying, they installed a small very noisy space heater, because none of the main heating system was working in the 300 sf double room suite. I turned it off before dinner and after dinner it was very cold. So I went to front desk if I could be moved to a heated room and was told I would have to wait till tomorrow. I didn't sleep well over the night. The space heater was noisy and then the rooms got to hot. Today I am in a different suite where the heating is working. My question is why sell one the most expensive rooms when the heat is not working, or why not move me the same night to any room and offer a cash discount for the inconvenience.

I do want to say that the evening dinner and the breakfast were very satisfactory. In moving to my new room, I noticed that the shower head was missing. Front desk advised me that on a monthly basis all shower faucets are removed and cleaned. If it wasn't for my cold suite on arrival, I would have ranked it a 5.
Self
10/10
Exceptional
25 Nov 2025
sarah
Clean room
Friends_and_family Friends
8/10
Excellent
11 Nov 2025
Mark
Good location friendly staff
Self
10/10
Exceptional
08 Nov 2025
sarah
Friendly staff
10/10
Exceptional
05 Nov 2025
Susanne
2nd visit to this hotel. Just as good as first visit. Had breakfast option this time. Good value for money. All staff were friendly and helpful. Great view from balcony rooms of oark and buildings. Shortwalk from train station. Ticks a lot of positive points. Definitely recommend this hotel.
6/10
Pleasant
04 Nov 2025
Sherry
This is an older hotel, but very beautiful rooms. And the location could not be any better!
Partner
4/10
Poor
02 Nov 2025
Heather
From the check in experience to the rooms, this is not a 4 star hotel.
The hotel is incredibly dated. The 3 seats in the lobby looked as though they had been there from its construction. When they say 2pm is check in, they mean it. We were asked to wait at 1:55 for 5 minutes. The room was musty, dark and damp smelling. Unfortunately the window frames on 2/3 of the small (less than a foot wide) windows were rotten and unable to open to let any air in. The room was hot and there was zero way to cool it down. Carpet, curtains and soft furnishings were stained and torn, they again looked like the lobby furniture, possibly there from construction? The room was incredibly dark. There was no natural light (and it was actually sunny in Scotland on our stay!). Turing every light on in the room and it still felt like midnight. The furniture was dated and in poor condition. The stand alone wardrobe couldn’t fit clothes inside with the extra pillows and ironing board shoved in which then meant the already small room became cluttered when clothes were unpacked as everything else had to be taken out. The restaurant on site never had a member of staff on hand which meant searching for someone to order a coffee (around 12pm) was a chore and we felt like a burden to the staff we did find.
The hotel is centrally located, with very little sound proofing, which meant on the weekend it was very loud until after 2am with the nightclubs and patrons gathering on street.
Bed was fine.
Leisure Friends
8/10
Excellent
01 Nov 2025
Ruth
Easy check in. Nice to be able to park at hotel in middle of Aberdeen.
Friends_and_family Family
8/10
Excellent
28 Oct 2025
Sylvia
Staff was friendly, and check-in was easy. The breakfast was varied and the options were great. The room was spacious, though the bed was a bit firm.
Partner
10/10
Exceptional
26 Oct 2025
tatiana
Comfortable clean and spacious
Partner
10/10
Exceptional
12 Oct 2025
Oliver
Great breakfast and great location.
10/10
Exceptional
12 Oct 2025
Racquel
Amazing breakfast
Partner
10/10
Exceptional
10 Oct 2025
Jean

Overnight Stay

The room was very good and had obviously been renovated in the recent past. The breakfast was lovely.
Partner
10/10
Exceptional
10 Oct 2025
Sheila
Reception staff very friendly. Room had everything required and was very clean. Was missing a lock on the bathroom door but that didnt matter to us, it was just myself and my daughter. Breakfast was very tasty with plenty choice.
Friends_and_family Family
8/10
Excellent
08 Oct 2025
Laura
Great central location with small carpark nearby
Leisure Family
10/10
Exceptional
30 Sep 2025
Archie
Great location, friendly staff
Business Partner
6/10
Pleasant
16 Sep 2025
Stuart

Dark room

Room was dark and with no view, not many coffee satchets left in room. Parking is atrocious, not many spaces and most were taken by employees.
Self
6/10
Pleasant
15 Sep 2025
Malcolm
Other than very poor customer service at check-in, this was a satisfactory stay. Upgraded rooms and good. Main front door glass panel is smashed and not a good look.
Leisure Self
10/10
Exceptional
14 Sep 2025
Bridget
I had a room on the first floor it was clean and comfortable, the reception staff were friendly and helpful. We spent some time in the bar, the breakfast was really nice great choice nice food. The hotel is really central for Aberdeen I wouldn’t hesitate to recommend it.
Leisure Self
10/10
Exceptional
11 Sep 2025
Victoria
This was a wonderful stay, the staff are helpful and kind. The breakfast was delicious and included. The area is very walkable. I even walked to the Beach and it was only about 30 minutes. Truely wonderful and highly recommend. Ask for a different room than 311 if you want a view though.
Leisure Partner
6/10
Pleasant
10 Sep 2025
Renita

Not for us

The room has a horrible smell that is strong and won’t go away. Carpet needs deep cleaning or to be replaced. Furniture is dated and looks dirty. No trash can in room.
Front desk is very nice and knowledgeable.
Partner
10/10
Exceptional
31 Aug 2025
Ruby
Amazing service. Please thank the woman who was working the front desk today sun 31st. She held my luggage for me while I could go around the city and I am so grateful!
Leisure Self
8/10
Excellent
29 Aug 2025
Kirsten
This hotel is an excellent choice and I've stayed here multiple times. The location is great: an easy walk from the rail station, and close to shops, dining options, bus stops and points of interest. The neighbourhood is surprisingly quiet at night, which means a good sleep. The hotel dining is quite good, with vegetarian options and a varied menu. Perhaps the best element is the staff, who are consistently friendly and accommodating. Despite prevalent corporate policies emphasizing profit over people, resulting in chronic understaffing and overworked employees, the staff of this hotel make the difference. With its charming architecture, clean rooms, helpful staff, and a comfortable feel, I will gladly continue to stay here every time I visit Aberdeen.
Leisure Family
8/10
Excellent
18 Aug 2025
Monica
We enjoyed our time at the Mercure Aberdeen, the staff were friendly, and the room was comfortable and roomy (with a slope which was quite novel). Unfortunately, there was no fridge and the parking was limited (we squeezed in). Nevertheless, we recommend this hotel.
Leisure Partner
6/10
Pleasant
12 Aug 2025
Richard

Tired and in need of an update

Hotel is dated and needs to be brought up to the required standards
Friends_and_family Friends
8/10
Excellent
10 Aug 2025
Marc

Nice and central

Central hotel that's close to everything in the city.
Partner
10/10
Exceptional
08 Aug 2025
Adam
Hotel staff were fantastic, room was a lovely size. Establishment might be in need of some fixing up to be more with the times but all was good
Leisure Self
8/10
Excellent
28 Jul 2025
Verified traveler
Checked in by a really friendly gentleman on Sunday evening. Gave us a free upgrade and the room had a stunning view of Union Terrace Gardens. The room itself was very small and some weird things like only one bedside cabinet, and the shower was basic. Definitely trying to save water with the low pressure. Bar is slightly pricey but was fine.
Partner
8/10
Excellent
25 Jul 2025
Verified traveler

Very central

Was only in town for a night. Very central and convenient for a quick look around town. Check in quick and efficient. Rooms have all you need, and I do like older hotels with a bit of character. There's parking nearby in a square which wasn't busy so could find a place.
Self
8/10
Excellent
24 Jul 2025
Jane
Huge room
A little tired in places
6/10
Pleasant
19 Jul 2025
Mathieu
Les chambres et les matelas sont désuets et la chambre est très chaude malgré une température fraîche à l’extérieur. Demeure proche de la gare de train et prix acceptable.
Leisure Partner
8/10
Excellent
07 Jul 2025
Alison
Hotel is a little dated
Self
8/10
Excellent
02 Jul 2025
Bruce

Well positioned hotel for central Aberdeen

Customer Service Manager benjemin really friendly and helpful
Business
10/10
Exceptional
23 Jun 2025
Laurence

Nice hotel in a great location

Convenient location in the centre of Aberdeen. Helpful and friendly staff. Tasty food in the restaurant. Nice room.
Partner
8/10
Excellent
04 Jun 2025
Stuart
The room was spacious, however a bit tired and requires decoration.
Business Self
10/10
Exceptional
03 Jun 2025
RUAIRIDH
Fabulous breakfast. Great location.
Business
6/10
Pleasant
31 May 2025
Jenna
Very old and outdated. The experience didn’t match the B & B price.
Friends_and_family Friends
10/10
Exceptional
30 May 2025
Amber
Service was wonderful, they were so accommodating and kind. Breakfast was amazing and the daily chef-made breads were 5-star! A great location, beautiful park and easy access to city centre.
Partner
4/10
Poor
29 May 2025
Simon
This must have been an impressive building some time ago but, now requires refurbishment e.g. new carpets, paint ..
Business Self
8/10
Excellent
26 May 2025
Shannon

Great location

Nice convenient location.
Friends_and_family Family

Location & surroundings

Mercure Aberdeen Caledonian
Union Terrace, 10-14, Aberdeen, United Kingdom

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Mercure Aberdeen Caledonian

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