Name: Malmaison Aberdeen
Address: Queen'S Road, 49-53, Aberdeen, AB15 4YP, GB

10/10

Exceptional

21 Jul 2026

David

Lovely hotel, great cocktails

8/10

Excellent

20 Jul 2026

Joanna

A lively, eclectic decor and atmosphere. Great staff. Good food options. Some maintenance needs.

Partner

10/10

Exceptional

18 Jul 2026

Janice

Very nice double bedroom .
Friendly receptionist and very helpful.
Nice bar area

Partner

10/10

Exceptional

16 Jul 2026

James

Very friendly and welcoming staff.

Self

8/10

Excellent

14 Jul 2026

Julie

Rooms are lovely.
Beds were comfortable
Breakfast was really tasty
The only issue we had is we parked at the car park at the back and the only way to get to the hotel reception was up some steep stairs at the side of the building or a long spiral staircase. My mum who’s 76 really struggled with the spiral stairs and her case. :( have a buzzer entry system here so people can get in and use the lift.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Olumide

A cozy and modern Scottish hotel in a quiet part of the Granite City. Clean rooms, nice to inform us about how hot the showers could get if not properly turned on...and overall, just what I needed for a day break. Well done.

Self

10/10

Exceptional

13 Jul 2026

David

5 stars as always, will be back

Self

10/10

Exceptional

26 Jun 2026

David

Gorgeous room upgrade to Slaina (219). Beautiful room 💕

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Diane

Great staff, nice room. Great location

10/10

Exceptional

27 May 2026

Rachael

Room was clean and cozy, the check in was seamless and we were helped with our luggage up the stairs which was a plus. The bar was incredible! Best espresso martini ever. Will stay again!

Partner

10/10

Exceptional

20 May 2026

Leslie

Great location, comfortable clean rooms, and helpful, friendly staff. Will stay here again

10/10

Exceptional

10 May 2026

Lee

Great hotel, comfortable rooms, welcoming staff

Self

10/10

Exceptional

04 May 2026

Leanne

Staff were very attentive, room was beautiful and very spacious with all amenities needed. The roll top bath was the icing on the cake.
Breakfast was very tasty and a reasonable price.

Partner

10/10

Exceptional

27 Apr 2026

Jamie

Nice clean and large room! Great restaurant and bar. Staff was very friendly!

Friends

10/10

Exceptional

26 Apr 2026

Gemma

Great location and beautiful property.

10/10

Exceptional

13 Apr 2026

Tracy

Breakfast was lovely, lots of choice. Freshly maid

Partner

8/10

Excellent

29 Mar 2026

Roberto

Comfortable beds and good size rooms.

Business

10/10

Exceptional

29 Mar 2026

Sara

From checking in to checking out everything was just perfection 👌The staff were all amazing and looed after us the whole stay .A special thank you to every one of them .I would highly recommend the Aberdeen Malmaison hotel to anyone who wants to visit Aberdeen .

Partner

6/10

Pleasant

21 Mar 2026

Niamh

Lovely staff, very friendly. Room was far too hot and air con only blew out hot hair despite being on the cold setting. We were on the lower ground floor so we couldn’t open our windows properly without having the curtains open which meant people walking down the side street could see directly in to our room. One of the windows was locked too. Bar closed early and would only serve bottled wine or beer.

Partner

8/10

Excellent

19 Mar 2026

Alan

Spacious clean room! Staff took a while to acknowledge me at check in it was around 10 minutes when two members of staff there and both helping one customer whilst I stood there with no explanation

Self

8/10

Excellent

15 Mar 2026

Heather

Fast Internet. Delicious breakfast with an excellent choice. Restaurant and bar staff were very helpful and friendly.

8/10

Excellent

13 Mar 2026

Emily

Enjoyed a lovely meal in the restaurant and an extremely relaxing night in the hotel. Beautiful big bath tub and comfortable bed. Parking was difficult- only a few spaces at the hotel and the street was very busy

Partner

10/10

Exceptional

11 Mar 2026

Shirley

Clean spacious room, room was ground floor so looked out on to an alley so had to keep curtains closed. Nice breakfast and plenty of parking round the back. Would stay again

Partner

10/10

Exceptional

09 Mar 2026

michael

Good good and service

Business

10/10

Exceptional

04 Mar 2026

kevin

Fantastic accommodation; spacious but cosy and comfortable ; weather didn’t allow for lounging on the substantial terrace
friendly and diligent staff who clearly want you to enjoy your stay
Food was as excellent as the service was faultless ; quality dishes with understated imagination
Didn’t get a chance to use the spa or gym so can’t vouch for those
Wish we’d booked a 3rd night’s stay

Partner

10/10

Exceptional

23 Feb 2026

Ross

Amazing friendly staff and loved the decor of the hotel and room.

10/10

Exceptional

18 Feb 2026

David

Have now stayed at Malmaison in Aberdeen a few times now and have been delighted with the hotel, staff and location. The rooms are very spacious and have a real boutique style feeling. The bar and restaurant on site are fantastic and a great place to relax as part of your stay. You can easily walk from the hotel into the centre of Aberdeen. It is on a bus route and there are plenty of options for taxis.

Partner

8/10

Excellent

16 Feb 2026

Malcolm

This is a really great hotel, and in keeping with high standards of the malmaison chain (apart from the Dundee one which is best avoided!). Lovely west end converted granite buildings, extension developments at the back, rooms are big modern and spacious, bathrooms and beautiful and have lovely amenities and toiletries, I was wary about having breakfast after suffering a bad experience at the Dundee hotel. Aberdeen excelled with high quality fresh breakfast provisions, and a menu to choose cooked options, all made fresh ala minute, and served by the chef to your table. The only reason for 4 stars and not 5 is that the rooms are airless and lack good ventilation and this left me feeling a bit chesty and short of breath through the night and morning,

Leisure Self

10/10

Exceptional

16 Feb 2026

William

Nice staff
Immaculate room
Good food

Business

8/10

Excellent

13 Feb 2026

Anne

We upgraded the room on arrival lovely large room with all necessary amenities.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Scott

Clean room, great bed and huge bathroom.

Amanda B on front desk was exceptional upon arrival also.

Business

6/10

Pleasant

17 Jan 2026

Simon

I’ve stayed here many times and generally enjoy it, however I’m now seeing cracks in the quality against the price.

I had room service for the first time which had an automatic 12.5% gratuity which I know is normal these days but also a £4 tray charge. Tray charge for one meal is just outrageous.

Business Self

10/10

Exceptional

07 Jan 2026

Jane

I didn’t have the breakfast. The room was clean and loved the bath. The staff were very helpful.

Leisure Self

8/10

Excellent

04 Jan 2026

Nikki

Room lovely but very hot at night which disturbed sleep. Despite having air con on full.

Partner

10/10

Exceptional

02 Jan 2026

alexander

Breakfast was good, service very good. Dinner and service at night was excellent. very enjoyable stay.

Partner

10/10

Exceptional

01 Jan 2026

John

Staff were excellent , bar area looking brilliant for festive period and room was perfect

8/10

Excellent

20 Dec 2025

Roy

When I arrived my room was close to a very noisy party . I asked at reception to move rooms and the staff were very helpful and accommodated my request.

Leisure Family

10/10

Exceptional

19 Dec 2025

mitch

1 word, incredible

Business

10/10

Exceptional

15 Dec 2025

Noreen

Great room

10/10

Exceptional

11 Dec 2025

David

Had a fantastic stay, the room was comfortable, breakfast was excellent and the staff were very friendly

Business

2/10

Poor

05 Dec 2025

David

The room was freezing cold

10/10

Exceptional

30 Nov 2025

BRIAN

There was a wee problem with the room cleanliness when we arrive a tablet and some paper just under the edge of bed but this was quickly rectified !

Partner

10/10

Exceptional

23 Nov 2025

Julie

From the moment we arrived, we were warmly welcomed by the reception team and the head of housekeeping. The hotel was beautifully decorated for Christmas, creating a festive and inviting atmosphere. Our room was spotless, and the ice and ice bucket were delivered promptly.

We enjoyed the vibrant ambience in the bar before heading to our dinner reservation. The food for three of us was excellent, though one dish fell slightly short of expectations. We shared constructive feedback, which was swiftly addressed by the chef to our satisfaction. Breakfast the next morning was equally impressive, with a fully cooked option that was delicious and well-presented.

The staff in both the restaurant and bar were attentive and welcoming throughout our stay. Customer service is clearly a top priority at this hotel, and it truly shows. We will definitely be back.

Leisure Family

10/10

Exceptional

19 Nov 2025

Brian

The staff were very friendly and the decor was warm and welcoming.

Leisure Self

10/10

Exceptional

16 Nov 2025

Mark

X

10/10

Exceptional

16 Nov 2025

Carrie

Amazing stuff. Ladies at the front desk assisted with a booking error, excellent service. Fabulous bar staff, delighted with our room. Great stay!

Friends_and_family Friends

8/10

Excellent

08 Nov 2025

Charles G

Late check in and beautifully decorated rooms with friendly staff.

Self

10/10

Exceptional

04 Nov 2025

Alan

We have stayed many times at Malmaison Aberdeen and its always perfect. The rooms are spacious and comfortable and very quiet . We enjoyed our stay so much that we booked a trip to the Glasgow Malmaison and we are very much looking forward that .

Leisure Partner

10/10

Exceptional

03 Nov 2025

Ginny

Regular customer of Malmaison in Dundee but this is a step up! Lovely decor, spacious room, comfy bed. Impressed with staff and customer service too.

10/10

Exceptional

25 Oct 2025

Derek

Room was very nice and dinner was great the staff were very friendly

Partner

10/10

Exceptional

21 Sep 2025

Stephanie

The reception staff were so helpful

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Bryan

Our room was spotless and we loved the Arran soaps. The bar was excellent and the food in the restaurant was first class. Claudia at reception was brilliant and really made check-in/out easy for us.

Leisure Family

10/10

Exceptional

11 Sep 2025

Rod

Fabulous

Fabulous hotel.

Partner

8/10

Excellent

07 Sep 2025

Joseph

Lovely Hotel

Nice hotel Modern with a nice decor all over

Friendly staff

Partner

10/10

Exceptional

07 Sep 2025

Fiona

Beautiful hotel very friendly and helpful staff

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Mary

Love this hotel - luxurious, quiet with a wonderful bar and restaurant!

Business Family

8/10

Excellent

26 Aug 2025

Karen

Pretty!!!

Lovely building(s) and historical details so nicely preserved! Beautiful area very close to botanical gardens.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Stephen

Nice stay

Good standard of room and hotel in general.

Used the gym which was good but the room was too hot even with air con turned down

Business

10/10

Exceptional

18 Aug 2025

Rebecca

Worth a stay

Quite a comfortable stay although others in our party had rooms available before ours even though we arrived at the hotel hours before they did. Hotel was quite accommodating. Parking was not available our first night there so someone had to get up before 8 am to move the car. After that, no issues with finding a hotel spot. Was an easy walk to city center and had great bus service with a stop right in front of the hotel. Hotel restaurant was good and there were other great restaurant options nearby for variety. Staff were wonderful.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Bruce

Parking options not great
For the first few hours, we needed to park on the street but we’re able to get a spot inside the fence after 10:30 PM

8/10

Excellent

15 Aug 2025

mark

Second stay here. Both were great. Only mistale was our room was on the groundfloor and early am deliveries made it hard to sleep

8/10

Excellent

06 Aug 2025

Hitesh

The corriders were dark and dingy. We were at the lower level. Bed was sadnj

10/10

Exceptional

06 Aug 2025

Kenneth

Great place to stay.

Very friendly welcome, excellent staff. Room was lovely with nice and comfortable big bed. Food was lovely.
Pastries at breakfast were excellent. Only negative, the extremely fatty bacon at breakfast.

Partner

10/10

Exceptional

05 Aug 2025

Frances

Great hotel, nice breakfast, convenient location.

10/10

Exceptional

16 Jul 2025

Amanda

Amanda at reception at check in was wonderfully helpful at finding us the room as I had inadvertently booked the wrong date. She was understanding and cheerful. She deserves a big thank you. Also the food was delicious in the restaurant and staff delightful. I would highly recommend this hotel to my friends.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Peter

The bath in the bedroom was a bit weirdbut otherwise the room was excellent. Breakfast was very good with good service as well. Would have gone from very good to excellent if there had been marmalade and honey amongst the buffet options!

Leisure Partner

10/10

Exceptional

06 Jul 2025

Alan

A really beautiful looking hotel inside and out. Limited parking at the front but there is parking to the rear. You can park outside on the road only at the weekend as there’s restrictions in place for weekdays. Room was lovely. Bed was very comfy. Didn’t eat in restaurant but we had breakfast in it and it’s a lovely setting. Nicely done. Breakfast was great. Continental to start and you order a hot breakfast which is cooked fresh to order. Great selection and good quality too. Only a 20 min walk to the start of Union Street. For bars and restaurants. There are a few other hotels with bars along from the hotel which had outdoor seating and looked really nice to sit and relax. Nice area. We would stay here again.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Erlend

Fantastic stay

Warm greeting and relaxing stay. Hotel is very comfortable with attentive staff. Lovely breakfast in superb surroundings

Partner

10/10

Exceptional

29 Jun 2025

Jonathan

Great Location. Very nice rooms. Would definitely stay here again.

Leisure Family

8/10

Excellent

27 Jun 2025

Rafael A Estevez

There was no air conditioning and no access to a lift from our room

Leisure Partner

4/10

Poor

23 Jun 2025

Gordon

Very gaudy decor

Got a very

Partner

10/10

Exceptional

22 Jun 2025

Jana

Suitable

Business_and_leisure Self

2/10

Poor

17 Jun 2025

Finlay

Disappointing hotel experience for a leisure trip

What a disappointment. This is clearly a hotel which relies on the Corporate customer and relies on the fact that patrons are not having to pay out of their own pocket. I was staying as a non business guest and was shocked at the attitude and unhelpfulness of the staff. Furthermore, and quite coincidentally, this is a hotel that does not accept cash in any way, shape or form. I say this because my stay started on the day of the outages in Spain and Portugal when the digital world ground to a halt. To add salt to the wound, they insist on card payments up front to cover your entire stay i.e. they took £50 per night from my card irrespective of whether I was going to spend any money in the hotel or not. Accessing the hotel to begin with was incredibly difficult as I was carrying an injury which staff knew about. This involved having to negotiate a spiral staircase with luggage. I raised this as an issue and the manageress arrived at reception addressing me as 'dear' which she continued to do throughout my brief and shortened stay. General indifference and lack of friendliness was common among all staff apart from the night porter who was very pleasant and helpful. The Breakfast experience was also very disappointing due to staff issues and the attitude of the Breakfast Service 'Manager'. I wrote to Malmaison to give them the right to reply prior to submitting my review and I received a voicemail saying that they had received my feedback and wanted to discuss. No further call.

Self

10/10

Exceptional

16 Jun 2025

Alan

The Malmaison is set in the heart of Aberdeen within walking distance of the city centre . It has a unique boutique vibe and has had a recent lavish refurbishment. The restaurant is very popular and can be very busy at the weekend in particular so be sure to book. The one slight drawback is that there is limited parking onsite and lots of parking restrictions in the area .

Leisure Partner

10/10

Exceptional

15 Jun 2025

Andrew

The hotel was amazing and all the staff were friendly and helpful. The pillows in the room were not the best give me a sum what broken sleep but all in all a very good experience.

Partner

10/10

Exceptional

07 Jun 2025

Adele

Brilliant stay, lovely room's nice to get awa and chill. Couples bath is a nice touch in the club deluxe room. Well worth it. Cocktails were fabulous, the pornstar was really nice. Breakfast was also good with a good choice and staff all very pleasant and helpful.

Partner

8/10

Excellent

16 May 2025

Lewis

Such a welcome relaxing break

Partner

8/10

Excellent

10 May 2025

Scott

Excellent stay and luxurious hotel. Let down a wee bit by a dusty desk but didn't spoil our stay

Leisure Partner

8/10

Excellent

04 May 2025

Caroline

Lack of lift to suites and no mirror near a plug meant had to unplug tv and use it as a mulirror ot dry hair. Very stuffy room and opening window doesnt help as curtains block the cool air
Otherwise brilliant room.
Breakfast very disappointing ordered brioce bread which i have had at other malmaisons and it was awful no maple syrup no coulis no strawberries.
Wiuld have been 5star but for lack of lift and plugs/air con and poor breakfast

10/10

Exceptional

28 Apr 2025

Paul

Loved this hotel. Great staff all round from Check-in to Bar to restaurant. Room was quirky and spotlessly clean. Busy bar with a good mix of locals and residents. All in all a wonderful stay.

Business Self

10/10

Exceptional

20 Apr 2025

jakz

I was impressed with the standard of this hotel, the food in the restaurant was delicious. The bar star catered for my needs and made me the yummiest cocktails ever.

2/10

Poor

18 Apr 2025

Holly

The hotel itself is beautiful—stylish rooms, great location, and excellent room service staff. Unfortunately, the front desk and customer service left a lot to be desired.

I tried to book directly, but the hotel’s website was down. When I called the reservations office, I was disconnected—and when I tried again the next morning, they were closed until 10am. I ended up having to book through a third party. At check-in, I expressed my frustration and asked if they would honor the “member rate” listed on their site, which included a discounted dinner, breakfast, and late checkout. I was told curtly that there’s no such thing as a membership—despite that being the term used on their own website.

There was no assistance with luggage, and the directions to the rear parking were vague. Though the setting was lovely and dinner was enjoyable, we skipped breakfast and chose another spa for the rest of our stay due to the poor front desk and reservation experience.

Sadly, Malmaison Aberdeen has lost my confidence. I won’t be returning.

Leisure Family

10/10

Exceptional

10 Apr 2025

Paul

Dandy

Reception staff were super friensly and welcoming.

Business

10/10

Exceptional

06 Apr 2025

Iain

Another wonderful stay

Business_and_leisure

10/10

Exceptional

30 Mar 2025

Catherine

Excellent

Excellent all round. Will definitely return.

Partner

10/10

Exceptional

29 Mar 2025

Zo

Always love staying at Malmaison. The spa particularly was amazing - a very relaxing experience with knowledgeable and passionate staff

Leisure Partner

10/10

Exceptional

28 Mar 2025

Andrew

Lovely quiet clean and great value for money.

Business

10/10

Exceptional

28 Mar 2025

Craig

Weekend Getaway

Weekend getaway for my wife's birthday, The hotel is beautiful, lovely staff and has a really nice ambience to it.
Very well laid out, the dining experience was great, such tasty dishes.
Overall a very pleasant weekend staying in this hotel.

Partner

10/10

Exceptional

28 Mar 2025

Joanne

Always a great stay at Malmaison

We usually stay at Malmaison when visiting Aberdeen with the added bonus that it is dog friendly so our wee dog can accompany us. Staff are polite & friendly. Rooms are spacious, quiet and comfortable as well as stylish and well appointed. Thanks Malmaison!

Partner

10/10

Exceptional

03 Mar 2025

Matthew

Excellent quality food, rooms and service. The reception staff were particularly pleasant and helpful.

Business Self

10/10

Exceptional

03 Mar 2025

Lynne

A lovely hotel, very welcoming and cosy. Very stylish, super comfortable beds and great breakfast.

Leisure Partner

10/10

Exceptional

22 Feb 2025

Tracy

Another amazing stay at Malmaison Aberdeen

Excellent stay to a hotel we have returned too several times. Had afternoon tea, an amazing spa treatment and then a steak dinner. With all this and our amazing room, everything was 10/10’ Thank you

Friends_and_family Family

10/10

Exceptional

12 Feb 2025

Jane

The parking can be inconvenient at times as there is limited parking avaible at the front and back. If these are full, it’s difficult to find somewhere to park.

Business Self

10/10

Exceptional

05 Feb 2025

John

The staff always does an awesome job at Malmaison. Thank you

10/10

Exceptional

03 Feb 2025

Antony

Great stay as always

Always a great stay for business.

Business

10/10

Exceptional

12 Jan 2025

Benjamin

Great welcome, room and overall exeperience.

Business

8/10

Excellent

27 Dec 2024

Eleanor

Overnight in Malmaison

Loved our stay at Malmaison Aberdeen only one problem the heating in the room was not working. I called the reception but no answer.
Apart from that we really enjoyed our overnight, we sat in the bar where we met a lovely couple . The Bar service was really good, enjoyed a cosy mulled wine on the comfy sofas.

Partner

10/10

Exceptional

22 Dec 2024

Gavin

Amanda

Unfortunately we could not make the trip as my wife’s mum was taken into hospital.
It was the night before are stay so could not get a refund. I did contact the hotel directly to see if there was a chance of a new date just in case. I did get a nice email from Amanda to confirm we could not . But did offer next time in Aberdeen they would look after us . Thanks again to Amanda.

Partner

10/10

Exceptional

22 Dec 2024

Jan

Lovely hotel

Beautiful hotel, lovely rooms. There was some sort of heating system outside our window which was very noisy so did not get a good nights sleep.

Partner

10/10

Exceptional

21 Dec 2024

Jana