Name: Aberdeen Douglas Hotel
Address: Market Street, 43-45, Aberdeen, AB11 5EL, GB

10/10

Exceptional

29 Jun 2026

Judith

The breakfast was great with both hot and cold selections. Decor was charming. Staff very kind friendly and helpful. Very well situated to explore city aswell as close to ferry terminal. Highly recommend

Family

8/10

Excellent

29 Jun 2026

Violetta

A good 3 star hotel with pretty rooms. Very clean.
As for breakfast very average.

Self

10/10

Exceptional

21 Jun 2026

Barry

This hotel was a great hub for downtown Aberdeen. It is adjacent to the Maritime museum a short walk to both the train station AND Northlinks Ferry Pier. I arrived by train and departed by ferry the next day. They do have a luggage room so no worries about a place to store your luggage after check out. The breakfast was typical, but good. A very good stay indeed

Self

10/10

Exceptional

19 Jun 2026

Wally

Great location; nice ambience; good restaurant and great breakfast.

Partner

10/10

Exceptional

17 Jun 2026

Laura

A bit old-fashioned but that was reflected in the price making it a bargain for a centrally located hotel including a nice cooked breakfast. We were perfectly comfortable and the staff were lovely.

Family

10/10

Exceptional

11 Jun 2026

Michelle

This was in the best location to catch a bus or train and the staff were amazing!!

Self

8/10

Excellent

07 Jun 2026

Karyn

We upgraded our room to a deluxe and the bedroom was huge, the bed was so comfortable. The room itself was clean and there was some nice features, it could do with a full length mirror . We didn't have breakfast as we thought £15pp was expensive when you can get it for less in town. We stayed on the 2nd floor and wish we had a top floor room the noise from other residents is deafening. Doors slamming and hearing other people's bathroom water running interrupted our sleep. Slow closing doors should be a necessity.
Parking in their car park is limited although their is a car park across for £15 a night.

Partner

6/10

Pleasant

06 Jun 2026

Michelle

The room was very musty in feel and smell. You could feel the train go by.

Partner

10/10

Exceptional

04 Jun 2026

laura

A wonderful stay in every way!!!🌺

Family

6/10

Pleasant

29 May 2026

Gwen

Staff weren't the friendliest. No information given at reception about restaurant and bar hours or how the breakfast buffet worked.

Family

10/10

Exceptional

21 May 2026

shaun

Great hotel welll located

Business

6/10

Pleasant

11 May 2026

Jacqueline

The bed was rock hard, so if you need to sleep on something VERY firm, you’ll like that. Also, the hot water button for my shower kept popping back up, resulting in spurts of cold water while showering, which was just annoying. Great water pressure though. Staff were warm and helpful. The location is very central to a lot of the sights.

10/10

Exceptional

11 May 2026

Kevin

Always stay here when in Aberdeen. Great location and excellent staff

Self

10/10

Exceptional

09 May 2026

Polly

Lovely spaces. Great location.

Partner

10/10

Exceptional

30 Apr 2026

James

Very nice reception. The staff were lovely with most being down to earth. The single beds are quiet big for the standard size which was a lovely surprise. The buffet breakfast was nice with alot to offer. The only complaint is that the lift is tiny for accomodating 4 people and luggage. An all round great stay.

Family

10/10

Exceptional

17 Apr 2026

Mary

We didn't have breakfast

10/10

Exceptional

12 Apr 2026

Eleanor

The hotel was lovely and clean, the bed was huge and the bathroom was clean and fresh. I'm a vegetarian and the continental selection was fine but the hot breakfast didn't give me much choice - scrambled or fried eggs, beans and fried tomatoes. The staff were lovely, helpful and friendly. We will definitely be back.

Partner

8/10

Excellent

31 Mar 2026

Barry

Lovely

Partner

10/10

Exceptional

21 Mar 2026

Paul

Good breakfast very near all amenities

Self

2/10

Poor

08 Mar 2026

Barry

The rooms are very noisy can hear people talking in there rooms all night if someone uses toilet or shower can hear that was awake every hour. Staff very friendly shame about room noise

8/10

Excellent

20 Feb 2026

Terry

Great location with it's own parking 2 minutes away. Malones next door is excellent for sports TV and beers.

Self

8/10

Excellent

18 Feb 2026

Robert

Spacious room and very friendly staff.

Partner

8/10

Excellent

10 Feb 2026

Graham

The staff were friendly and the public areas were bright, clean and modern.

Leisure Family

6/10

Pleasant

08 Feb 2026

Morena

Staff werw nuce and helpful. Breakfast was ok and plentiful. Room wasnt great. Linen was clean and shower room in good condition, but furnishings were old fashioned . Worst thing was the noise , constant noise from outside and inside from doors and corridors. There was noise from what sounded like morors , which im guessing was kitchen extractors also rowdy noise from pubs , constant yelling , singing and banging until 1-2 am . I would not stay again because of this.

Leisure Self

6/10

Pleasant

03 Jan 2026

Kevin

Room 326 - the room was comfortable, but dated and in need of investment. The heater at the window didn't work, and the window was draughty, making the room temperature cold. Bathroom and shower were good.
Throughout the stay, the service received was great.

Friends_and_family Friends

6/10

Pleasant

18 Dec 2025

Norman

No window in my room

4/10

Poor

08 Dec 2025

Thomas

The hotel itself downstairs was lovely the rooms were dated and water damage on ceiling, the bathroom tiles were dirty, the bed was so uncomfortable, so hard , staff not friendly

Partner

10/10

Exceptional

27 Nov 2025

Allan

Upgraded room was very big, floors were quite creeky. Bathroom was nice.

Partner

8/10

Excellent

19 Nov 2025

Graeme

First room we received wasn't ready but quickly moved to another room with great amenities.

Partner

8/10

Excellent

13 Nov 2025

Lily

Staff was great.

Breakfast was good — much better than American continental breakfasts but not as good as German or Italian breakfasts which are outstanding.

The doors slam very loudly so I could hear anytime anyone was coming and going on my floor.

Business

8/10

Excellent

02 Nov 2025

Addiped

Good but had really loud music next to the room on Saturday evening, that went on past midnight

6/10

Pleasant

26 Oct 2025

Ashley

Heating didn't work in room so the comfort of my night wasn't great as was freezing!

Self

8/10

Excellent

18 Oct 2025

Mark

Public areas excellent, our room could have done with some maintenance, painted, sealents replenished etc but otherwise ok.

Partner

10/10

Exceptional

05 Oct 2025

Claire

The reception staff were very helpful in advising how to use the hotel avoiding the chargeable zones which are number recognition and a fine is sent. We managed to get a space a short distance away avoiding these zones.

We liked our room. Really decent price for a Saturday night. Surrounded by bars and food options in ship row

Staff were friendly & helpful

Will stay again

Partner

10/10

Exceptional

04 Oct 2025

Alastair

Room was spotless, warm & very comfortable
All staff that I met were extremely friendly & competent

Self

10/10

Exceptional

01 Oct 2025

Jaime

The staff made our stay. Everyone we encountered from front desk to restaurant servers were fabulous.
The hotel overall was pleasant. If I needed to stay in this area again i would. Neighbkrhood has seen better days.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Martin

The flat had everything you needed

Leisure Partner

4/10

Poor

29 Sep 2025

Miles

We stayed for 4 nights. First night the room was cleaned next morning. The 2nd day bed linen was not changed . The 3rd day same thing no bed linen changed . Also the bathroom toilet was not cleaned and the plastic cups were taken and not replaced. Also the toilet paper was removed from the toilet hanger athough there was paper still on it and they did not replace it. Very poor housecleaning . Also resturant in the hotel messed up a dinner order and we finally recieved it 40 minutes later. It was only a ceaser salad with chicken on it. They did not charge me for the meal. Also no airconditioning, so the room was very hot. They did supply a small fan but it only helped a bit. Slept with two windows open all night but realy did not help . The only reason we booked this hotel was it was close to the train station that we arrived in . I would not recommend this hotel to anyone. Because of the windows being open we heard a lot of noise frome the street. Tats what i meant by noisy. Hotel was quite inside.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Douglas

good central, where you want to be.

Partner

10/10

Exceptional

22 Sep 2025

James

Almost a perfect stay. However if you don’t go for breakfast till around 10am, and as it was a buffet breakfast the items sadly were lukewarm. Did not see a microwave so made do.

Self

8/10

Excellent

18 Sep 2025

Suzanne

Very close to bus and train station so able to walk to property on arrival. Liked the hotel but our neighbour in next room kept banging the door shut. He also tried the door to our room at midnight on our first night. Not sure if drunk or just didn't realise it wasn't his room but woke us all up. Our door was double locked but we did get a fright. Perhaps the hotel could invest in slow closing hinges for the loud banging as the doors very heavy. The breakfast food wasn't very hot and the first morning we couldn't eat the omelette as it smelt funny. Wasn't sure if eggs were off. The staff were quick to remove when I notified them. The third morning all the breakfast was lovely so not sure if different cooks. The milk also needs put in the fridge or in something that keeps it cold as the milk for the tea on the third morning was off and we had to ask for different cup as it was floating with the bits of milk. Can I suggest using the fridge for the fruit and yogurts. If the bowls were placed elsewhere there would be room in the bottom for the jug of milk.

Leisure Friends

8/10

Excellent

17 Sep 2025

Douglas

Nice room and good breakfast

Leisure Friends

8/10

Excellent

14 Sep 2025

Anjali

Douglas

Hotel was nice and staff very friendly and helpful.
Room was ok but a bit dated and basic. Shower took very long to get hot.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Howard

Was nice

8/10

Excellent

05 Sep 2025

James

Good hotel. Comfortable, no problems. Good deal.

Leisure Self

10/10

Exceptional

31 Aug 2025

Robert

Excellent place to stay. Best value of the 6 places we visited in Scotland. Loved the photos in the lobby of the history of the hotel and Aberdeen. Did the bus tour around Aberdeen - very beautiful architecture everywhere. Also, live music in the hotel pub every night and we took full advantage of that.

6/10

Pleasant

29 Aug 2025

Tracey

Very dated for a superior room.
Shower was an experience of trying not to burn myself or freeze.
Tea/coffee tray was extremely basic

Partner

8/10

Excellent

28 Aug 2025

Alexander

Not the Hotel's fault but the construction makes it complicated to get there by car. However hotel staff was extremely helpful.

Leisure Partner

6/10

Pleasant

22 Aug 2025

Christopher

Not the best experience

Upon arrival the room was over 80 degrees. Super hot. We asked the front desk to assist and they told us they had no other fans or anything to give us.

We were told by local people at the restaurant that the older hotels have issues where the upper floors get very hot. If you know this about you hotel, you should buy things to prepare for it. Install some additional fans or something.

We went back down the desk twice to ask about it. They were very nice but could offer nothing to help. At one point a person even came up to the room and said \"Wow it's very hot in here\" but then proceeded to not be able to help.

Overall not the most comfortable sleep at all for 2 days.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Vincenzo

Even if from out side the hotel look like old and grey once that you are inside all the furnishings are good. Reception and lobby are good - receptionist are very friendly.
Room are good bath clean. Hotel is located in the city centre at 2 minutes of the bus station reachable from the airport by bis 727. At 3 min by walk there is also the train sttion and a car park (£6 per day). Around there are pub cafe an restaurant. All attraction are reachble in 5 min by walk.

Leisure Self

4/10

Poor

10 Aug 2025

Norman

We were booked into a single room by Expedia , despite having paid for a double room for 2 occupants. Luckily, the hotel staff were able to relocate us. We then discovered that breakfast was not included in our booking. This was surprising, considering that we had several friends staying in the same hotel for even less cost, but still included breakfast. It was very noisy throughout the whole night, and we had very little sleep.

Leisure Partner

6/10

Pleasant

10 Aug 2025

David

We did enjoy our stay in the apartment , but when booking didn't realise it was going to b out with the hotel . We had to go outside and up a busy lane. We understood when booking ,breakfast was included for 2 , my wife and myself. When we went to get breakfast the girl said the breakfast was only booked for 1 . We said no booked for 2. She was very nice and said take your breakfast for both of you and speak to reception when you check out. When we checked out receptionist said you have to pay for 1 breakfast , we said when we booked the apartment it said with free breakfast ,
When booking online it said for 2 people the bed was a double so I can't understand why it would only b for one breakfast . We refused to pay but the

We will

receptionist said we will put down on our records that you didnt pay for breakfast . We had a very nice stay at your hotel we had our lunch and evening meal , so we were a bit annoyed to asked to pay for one breakfast , it spoiled the end of our weekend away . Sorry to complain .

Leisure Partner

10/10

Exceptional

08 Aug 2025

Michelle

Had an amazing stay room was far to hot beautiful hotel

6/10

Pleasant

08 Aug 2025

Vincenzo

Good position in te middle of the city. All the place are at 3 min by walk.
There are a lots of pub steak house restaurants abd shops

Leisure Self

4/10

Poor

07 Aug 2025

Cesar

Dirty carpet and bed bugs

Our bed had visual bed bug , we requested a rooms changes, the other room had a very dirty carpet, additionally the pictures in Internet are by fat better than reality, very old room and NO aircondicional, it was very hot

Partner

10/10

Exceptional

06 Aug 2025

Wilma

No further review

2/10

Poor

25 Jul 2025

Sarah

We checked in at 11:30pm only to find out rooom already occupied. The room occupants (including a young child) were understandably startled and afraid. We then had to wait for staff to knock on another room door (at midnight) to find us a room. No apology was offered and the receptionist couldn’t even stop what she was doing (cutting sellotape with her teeth!) and look me in the eye and apologize. Room (119 - avoid it) had a big pink stain on the carpet and water stains on the bedside table (you can remove that with a warm iron - google it).

Leisure Family

10/10

Exceptional

24 Jul 2025

carol

Tall ships visit

Stayed overnight to see the Tall Ships. Perfect location.
Restaurant was very good for dinner.

Friends_and_family Friends

2/10

Poor

10 Jul 2025

Joanne

Don’t do it!

Road construction made it impossible to get to, that should have been a red flag. First room smelled like cigarettes and so we asked to move and the second room didn’t smell any better. Horrible night sleep. Got out of there as quick as we could. Won’t be going back!

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Lynne

Our stay was nice the hotel staff was amazing. The bed wasnt as comfortable as i would of liked but that was the only fault.
But overall stay was lovely

Partner

4/10

Poor

19 Jun 2025

Lee

The room vibrated and there was a hot oily smell which I think was from the lift.

Business

10/10

Exceptional

06 Jun 2025

Garry

Great Location

Leisure Partner

10/10

Exceptional

27 May 2025

Rita

Beautiful hotel but not much around it.

Leisure Friends

10/10

Exceptional

26 May 2025

Victoria

A great and unique hotel with a perfect location to the train station.

Leisure Family

10/10

Exceptional

22 May 2025

Kylie

Easily located near train/bus station. Room was spacious, clean & quiet. Loved my stay here.

Leisure Self

10/10

Exceptional

21 May 2025

Georgia

It was a great location. Fantastic staff. Good food

Leisure Family

10/10

Exceptional

19 May 2025

Richard

Aberdeen Douglas Hotel

Aberdeen was a great place to stay. Right on the ocean west side of Scotland. Many things to see and do there. Hotel was great-very convenient for walking. Quite a variety of food available

Partner

10/10

Exceptional

09 May 2025

Sharon R

Great location, front desk staff wonderful. Large room very comfortable. Great breakfast.

Friends_and_family Family

8/10

Excellent

03 May 2025

Teresa

This hotel is very convenient to the train station. There is a small grocery store right across the street that is nice to have if you forget something. The staff were very helpful and friendly. The room was a little tired, but clean and perfect for our one night stay.

Partner

8/10

Excellent

27 Apr 2025

Mark

Ideal for us for an overnight stay. We had a meal booked at Mollys Bistro and a show at the Tivoli. Room was spacious and had all we needed.

Walls a bit thin, as we were woken up by next doors toddler having a tantrum at 3 in the morning, and again at 7 when he started again. Not the hotels fault though.

Breakfast was great, and a short walk back to the station to head home.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Fiona

Pleasant stay.

Great place to stay. Staff very friendly. Nice & clean hotel.

Friends_and_family Friends

6/10

Pleasant

16 Apr 2025

David

Thin walls. Water problems which were reported.

Leisure Partner

2/10

Poor

12 Apr 2025

Marlene

Our room on the first floor was above a very loud function. We were not told of the function. At 10 PM we called the front desk and they told us that they should have informed us of the function and moved us to the fourth floor. There was no working elevator and the fourth floor was 85° and there was no way to turn off the heat so we had to open the windows And then we could still hear the function from the first floor When we spoke to the staff about it, they could care less and we’re very rude

2/10

Poor

06 Apr 2025

Marlene

We were placed in a 1st floor above a room hosting an event. Very loud! They moved us to a 4th floor room at 10pm. They said we should have been warned. The elevator was broken at 10 PM. We had to move all of our belongings up for flights to our new room. That room was 80° and there was no way to turn down the heat. They shoukd gave refunded our room.

Leisure Family

8/10

Excellent

05 Apr 2025

Douglas

Good value and location

6/10

Pleasant

01 Apr 2025

Philip

The staff was nice and helpful. No cooling upstairs , no refrigerator. The building we stayed in needs to be brought up to current standards for comfort.

8/10

Excellent

23 Mar 2025

Savannah

Very good

Really good value for money, a whole apartment very central to bars and restaurants. Staff were fabulous. Pillows quite firm and noisy outside but that can’t be helped it was Saturday night! Very good, would recommend but maybe not for babies or small children. Small car park, handy with a secure barrier. Apartments down to the right on the photo. Opposite bars and eateries.

Friends_and_family Family

8/10

Excellent

21 Mar 2025

j

Good location

Hotel was good but the room was to hot and heating was off had to keep window open all the time, which ended up waking us up early with noise from the street. Bed was also a bit hard.

Partner

10/10

Exceptional

17 Mar 2025

RONA

Very nice staff and helpful

Leisure Family

10/10

Exceptional

11 Mar 2025

Desmond

We have stayed at this hotel on a number of occasions. It is an older property but it is very comfortable. The beds are excellent and the facilities are ideal.
There is a very good buffet breakfast available and a good bar downstairs.
The staff are all very nice and I really can't fault this place. I have no hesitation in recommending staying here.

Leisure Partner

10/10

Exceptional

08 Mar 2025

Ian

Old hotel, well kept, great location

Leisure Partner

10/10

Exceptional

22 Feb 2025

Susan

Staff were amazing, room was very spacious, spotlessly clean & comfortable
We ate in Molly’s & the food was amazing will definitely be back soon

Leisure Partner

6/10

Pleasant

19 Feb 2025

Verified traveler

Lovely rooms and staff but insanely hot rooms

Nice rooms, great location, friendly staff. However heating is a nightmare, insanely hot in hotel rooms and no way to regulate temperature except leaving windows open constantly and even then was uncomfortably hot.

Partner

8/10

Excellent

16 Feb 2025

Mike

Ideal for centre of town

Leisure

10/10

Exceptional

13 Feb 2025

Sarah Jane

Stayed in the executive rooms and was delighted by the space and utility. The hotel is older, so its a little aged in places, but the staff are lovely, and the location is brilliant.

Business

8/10

Excellent

13 Feb 2025

Louise

Stayed here previously and never had any issues

Leisure Self

10/10

Exceptional

08 Feb 2025

Monika

Superb

Great hotel with central location.. staff were very friendly and helpful. Breakfast was tasty with some choice of English breakfast.

Partner

10/10

Exceptional

02 Feb 2025

William

For a one night stay it was excellent. I would highly recommend

Leisure Self

8/10

Excellent

31 Jan 2025

David

Typical UK style.

Leisure

10/10

Exceptional

25 Jan 2025

Nicky

Great overnight stay

Great overnight stay after night out with friends so no queues at taxi rank at end if night...brilliant! All staff were so friendly and helpful.

Partner

10/10

Exceptional

07 Jan 2025

Heather

I had a relaxing stay. Bathroom was clean, with a huge tub. Room was quiet, clean, and quite warm. I opened a window to refresh.
Only disappointment was the unanticipated January/Monday closure of many dining and drinking establishments nearby.

Business_and_leisure Self

10/10

Exceptional

28 Dec 2024

Verified traveler

Overnight stop

Partner

10/10

Exceptional

15 Dec 2024

Brenda

Good location, friendly staff & nice big room

Leisure Partner

8/10

Excellent

09 Dec 2024

Carole

Very good hotel!

Very good - staff were very pleasant. Room was clean and comfortable. Breakfast was good. Location great for shopping, restaurants and theatre.

Friends_and_family Friends

10/10

Exceptional

01 Dec 2024

Mr Brian J

The Douglas Hotel.

Easy check in. Friendly staff. Lovely clean and comfortable room and shower. Fantastic breakfast with very attentive staff. Easy and quick check out. City centre near all shops/restaurants and pubs.

Partner

2/10

Poor

01 Dec 2024

Verified traveler

Not even worth an overnight

We were put into room 329 to begin with it was freezing and there was a dead moth on the ceiling. The mattress was rock hard. My husband called reception to ask about the heating and was very abruptly told they control it from there he had to ask for it to be put on. After 20 mins of sitting in a cold room we had to complain to reception at first they offered us a heater, why would we need this was there an issue with the heating of the rooms hmm unsure. We were then asvised they could move us to another room which we accepted and proceeded to go pack up our belongings to then have to go back down to reception to get another key card. Breakfast was cold and not anywhere near a full Scottish breakfast very poor choice

Friends_and_family Family

6/10

Pleasant

30 Nov 2024

Debbie

Stayed in room 207, double and single bed. Single bed mattress was so thin and uncomfortable. The shower head also had loads of dust ontop as when i went to move shower head was all over my fingers. Location good but get people on the streets when pubs close so was noisey

10/10

Exceptional

30 Nov 2024

Sheryl

Good stay for the price fantastic breakfast

4/10

Poor

27 Nov 2024

MISS

One Night Stay

Hotel in serious need of refurbishment.

Partner