Josh
The staff is very nice. The location is excellent. The rooms are clean, the kitchen, in our suite was well supplied. There was a dank odor in our room that didn’t go away until our HVAC system was active for almost a full day. The hallway had a similar odor They don’t do any housekeeping, but will replace towels if requested. There is nothing on the TV in the room. I don’t know why it’s there. The lone elevator is very out of date. The license expired in 2023. You get to a floor and you don’t know if the door is going to open or not. It always did, but it was such a long delay that we never stopped worrying, whether it was going to open or not. This was a constant problem on all floors. when prompted, the staff was very dismissive of this problem. The concierge was very focused on getting us to go to a meeting about joining their vacation club. He went on and on about the benefits. It was very hard to be courteous about our lack of interest. There is very good street parking adjacent to the hotel, you just need to sign up for an app to use each time you park. They have valet parking for $30 a day which we did not use. They write that off if you attend their reception for the vacation club. There is a small exercise room and a lounge and deck on the roof, which looked very nice, but we never utilized it.
