Name: Hoi An Central Boutique Hotel & Spa
Address: 91 Hung Vuong, Cam Pho Ward, Hoi An, Quang Nam, 91, Thanh Pho Hoi An, 560000, VN

10/10

Exceptional

31 Jul 2026

Randall

The property is centrally located. The staff are cordial and polite.

10/10

Exceptional

17 Jul 2026

Maria Teresa

Everything from the moment I arrived was the best hospitality, service, staff and hotel was outstanding. I would definitely revisit and recommend.

Self

10/10

Exceptional

01 Jul 2026

Susanna

Excellent location within 10 minutes walking distance to Ancient town and An Hoi islet. Reception staff (shout out to Irene) were very helpful in organising airport pickup and things to do in Hoi An. Peak of summer (June end) so hanging around the hotel pool (good pool) was the best option during the day. Breakfast buffet had a decent choice of options. Rooms were well appointed with tasteful decor. A bit on the expensive side, obviously catering for foreign tourists of which there were many. The only (minor) downside was the air conditioning which struggled a bit, but that may be because it's the height of summer and we had a top floor room (1519). Room was otherwise comfortable and quiet.
Altogether it was a good stay and I'd highly recommend it. Would definitely stay here again.

Partner

10/10

Exceptional

24 Jun 2026

Victor

We stayed here for 7 nights. It is the perfect, literally perfect, location if you want to explore Hoi An outside of a car.

The first couple days we went on foot, and then we started borrowing the bicycles. That was a game changer. Two adults cycling, with two children stuck on the back of the bikes, and they loved the bikes more than we did.

On a bicycle, everything is accessible in minutes. We no longer used a Grab except to get to the Shore Club (their beachside partner).

The breakfasts are great. Their morning omelettes are phenomenal. The service is top notch and makes a huge difference. We love their staff. Every one of them is so accommodating.

The kids club that was advertised is non-existent (well, it's there, but it's under perpetual repair, and I wouldn't actually call it a kids club). There is a kid's pool, which is attached to the main pool. The main pool is awesome and is fully shaded from 3:00 p.m. onward.

The spa on site is nice. I wouldn't say it's top notch, but it is nice. We had two massages here.... You get a 25% discount as a hotel guest. The gym is tired, but it's functional. We used it everyday.

The stand out: the staff, the location, happy hour from 4:00 to 6:00 p.m., the free bicycle use, and the breakfast.

Actually, we used their laundry service twice and were impressed both times. I would add laundry to the standout list :-)

Family_with_children

10/10

Exceptional

12 Mar 2026

Dennis

The room was clean and quiet.

Self

10/10

Exceptional

11 Mar 2026

Peter

Wow!!! We absolutely love this Hotel! An oasis in the heart of Hoi An and just a short stroll to Old Town. Thank you sooo much to everyone of your wonderful staff, from the staff who collected our bags fro the taxi, to receptionists, restaurant, pool, gym and everyone...every one of you greeted us warmly and made us feel so special...we love you all!
The breakfast was out of this world..we loved the authentic local and western cuisine and the ambiance was awesome! We are definitely coming here again!

Partner

10/10

Exceptional

31 Dec 2025

Tom

Breakfast was good with a nice pool

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Hankyo

Highly recommended. Staff were very attentive.
I was particularly impressed by its location and atmosphere-yellow room inspired by Hoian’s old quarter.

Friends_and_family Friends

10/10

Exceptional

21 Jul 2025

Nigel

Great staff and excellent facilities. Very welcoming and clean.

Leisure Family

10/10

Exceptional

18 Jul 2025

Andrew

Fantastic service, fantastic amenities, really friendly team, great breakfast, excellent spa and massage, we chose to say here again for the second year in a row, really reasonable room rates, we love it at Hoi An central boutique hotel thanks so much to all the staff!

Leisure Family

10/10

Exceptional

15 Jul 2025

matthew

Great location, friendly staff

Leisure Family

8/10

Excellent

22 Mar 2025

Aysha

Great hotel

Liked the location outside of ancient town, but just a short walk. Staff were all lovely, very nice pool with loungers that have padding. Decent breakfast with seating inside and outside. Enjoyed having a balcony to sit out on.

Partner

10/10

Exceptional

20 Feb 2025

Ryan

Delightful experience

Excellent location, short walk to old town and all the shopping. Staff is incredibly engaging always checking if anything is needed to make your stay more comfortable. Room was always clean as is the hotel itself. Pool is excellent. They made great recommendations for shopping at check in as well as activities and sights. Only real downside is the gym, it will be fine for most but if you're a gym rat you know this is typical complaint lol. Will definitely be back, thank you!

Partner

10/10

Exceptional

21 Jan 2025

Janet

Lovely accommodation within walking distance to Old Town. Staff are exceptional. Breakfast has a wide range of options

Leisure Family

10/10

Exceptional

28 Dec 2024

Aditi

Excellent breakfast, my kids found breakfast here tastier than some other 5 stars we stayed at. Lovely staff and amenities.

Leisure Family_with_children

10/10

Exceptional

23 Sep 2024

Josie

Great location. Clean and fantastic staff especially Irene who was so helpful and friendly.

10/10

Exceptional

21 Jul 2024

matthew

Great stay at this hotel. Amazing staff. Great room. Walking distance to everything. The staff went above and beyond for us.

Leisure Family

10/10

Exceptional

11 Nov 2023

Marie

Very convenience to local shops. Service is excellent. Joy from reception was extremely helpful giving us recommendations for local foods, tours and a great taylor shop.

Leisure Family

10/10

Exceptional

23 Jun 2023

Andrew

Clean, safe, convenient walking distance to Hội An old town.
I am very happy with the service. The receptionists , specifically the lead Joy Fom , are very knowledgeable, friendly and helpful .
Nice swimming pool , great continental breakfast. Last but not least, I love the bicycles that can be check out for free. I used the bicycle to get to the old town around 10:00am …if you want to shred some weight via perspiration :)
Highly recommend the hotel for staying at the hotel.

4/10

Poor

25 Mar 2023

MIN

가성비 좋다고 추천한 분들 반성해야할 듯. 오래된 호텔이라 방에서 퀴퀴한 냄새가 나고, 샤워기나 욕조 파이프에서 물이 샘. 조식당 음식은 평균이하이고, 직원들은 아침인사나 자리안내도 없었음. 그래도 매번 팁을 두고 나왔는데 지금 생각해 보니 살짝 후회가 됨. 투숙객이 적어서인지 안방비치까지 셔틀버스 운행도 중단하고 있음. 대신 붐비지 않고 올드타운 중심가까지 걸을 수 있는 거리에 위치한 점은 좋았음.

10/10

Exceptional

13 Feb 2020

Houghton

Great hotel, don’t hesitate booking this one!

Beautiful boutique hotel minutes walk from all the action. Delicious buffet breakfast and super friendly staff. Joy in particular was just a ‘joy’. The rooms very comfortable and quiet. Would recommend!

Friends_and_family Family

10/10

Exceptional

04 Feb 2020

Verified traveler

The property was clean. It was great to have a pool and a spa. It was a good walking distance from the centre. There was quite a lot of noise overnight from outside the room

Leisure Partner

10/10

Exceptional

26 Jan 2020

Thongvanh

Good

Self

10/10

Exceptional

10 Nov 2019

Verified traveler

Pleasant helpful staff. Close to night markets and old town - 15 minutes stroll. Amazing buffet breakfast - pancakes, eggs, cakes, fruit, cereal etc.

Leisure Family_with_children

6/10

Pleasant

08 Nov 2019

Andrew

Okay, not great

There are things I enjoyed and things that could be improved about this hotel.

The initial communication with the hotel was great; however, while the staff were attentive and kind, I felt that it was difficult to speak with them when I was there. I did believe that the staff did try their best to do what they can.

The hotel is about four years old, but it feels older. The walls were leaking during the heavy rain, which probably will mean that mold will grow later if they do not fix it. The room itself felt like it wasn't fully clean with dusty floors and soap stains on the shower glass. The location of the hotel is about 10 minutes from the old town. The hotel does have a private beach with a shuttle; however, the shuttle is so inconsistent that even the staff recommends to take a taxi back.

The hotel also felt like it was constantly advertising for its excursions, spas and gifts not just in the lobby, but with all the pamphlets in the room - that's fine that they want to show their other products but it felt constant. For a four star hotel, I believe that they could do better.

Friends_and_family Family

10/10

Exceptional

26 Oct 2019

Verified traveler

Staff were very friendly here. Hotel was excellent to. The
only problem we encountered was the shower got very hot
out of nowhere and also the TV remote wouldn't work from
the bed (not much of an issue really).
I would stay here again. It's pretty close to everything you
would need and has shuttle busses and tour options eg bana
hills, marble mountain etc.

There wasn't many vegan options for breakfast though. We
just had fruit and baked beans on toast every morning

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Very friendly, very clean, very central - great value too.

Self

10/10

Exceptional

05 Oct 2019

Shelley

Such a lovely hotel. The breakfast was spectacular, pool very refreshing, and the beach they drop you off was great. Plus it’s very close to the old town.

Leisure Self

10/10

Exceptional

04 Oct 2019

Verified traveler

Unbelievable property walking distance to all attractions. Maybe wifi could be improved it was barely usable at times

Leisure Partner

8/10

Excellent

26 Jul 2019

Andrea

Great hotel

Lovely interconnecting rooms, great prices drinks during happy hour and very helpful staff who couldn’t do enough to help us. Only let down was that pastries and bread needed covering at breakfast as always had flies on them

Friends_and_family Family

8/10

Excellent

10 Jun 2019

Verified traveler

Location was great. Staff friendly & helpful. They organised tours & transport for us!

Leisure

2/10

Poor

03 Jun 2019

MARILYN

A MUST VISIT

this resort is a gem in the middle of ancient city and just a must visit. they treated my clients so well and I had a few request for them to make my clients trip special. I did all of this and more.
a must visit

Family

10/10

Exceptional

07 May 2019

KKY

This hotel is 10-minute walk to the old town. It has a nice deco. The staff are friendly and helpful. We liked the swimming pool, the happy hour and the massage very much. The breakfast has good varieties but taste is average.

Leisure Partner

10/10

Exceptional

14 Apr 2019

Kenneth

Don't Waste Time. Book This Place Now.

I cannot fault my stay in any way. This establishment should be very proud of its staff who are among the nicest and friendliest I have come across in the hotel business. Hospitality here is first class. My wife and I stayed for four nights to celebrate her birthday and explore Hoi An, which she had wanted to do for some time. It was our first time in Vietnam and we did not know what to expect but wow were we blown away by the service, location to the ancient town, free bike rental, old-world charm and decor, smiling staff, heck, we were upgraded upon arrival and were presented with a birthday cake and flowers in our room on my wife's birthday. It was a lovely gesture. The swimming pool was large and great for lounging around for an afternoon too. Special thank you to An, who met us at check in and was super friendly and fun. She even recognised the song I had on my phone Hay Ve Day Ben Anh by Duy Manh! To Binh, who welcomed us with a big smile at breakfast every morning and to everyone who made our stay a most delightful one. Recommended!
PS. Thuy Com Ga is just steps away down the road for the greatest Vietnamese hainan chicken rice of your life.

Partner

10/10

Exceptional

13 Feb 2019

Verified traveler

Lovely place just far enough to escape the noise but close enough to walk to everything you want to see, free shuttle provided to town and beach. Great free breakfast and 2 happy hours. We had room on 7th floor, highly recommend

Leisure Partner

10/10

Exceptional

29 Jan 2019

Verified traveler

Loved this hotel. Excellent service. Everyone there made us feel very welcome. They even gave us flowers and cake because it was our wedding anniversary!

10/10

Exceptional

27 Dec 2018

Wayne

Lovely hotel with great pool!

Lovely hotel with great pool for kids to swim in. The kids loved being able to swim after a day of touring.

Family

10/10

Exceptional

02 Dec 2018

Ms Paula M

Fabulous

Second time I've stayed here. It's just gorgeous.

10/10

Exceptional

19 Sep 2018

Jo

Excellent

Fantastic hotel. Big comfy bed and spacious room. Beautiful staff who did everything possible to help. Amazing food and cocktails.

10/10

Exceptional

16 Sep 2018

Sarah

Nice little hotel

Amazing place! Breakfast was cold on our second day which was disappointing as everything else was perfect

Partner

8/10

Excellent

08 Aug 2018

j

Nice hotel located at the center location

Had a good 3 nights at the hotel. The hotel staffs were great , genuine to make your stay a good one .

10/10

Exceptional

28 Jul 2018

Joe

The staff was excellent. When our diving trip was cancelled the night before, the staff went out of their way to find us another tour. The cooking class was great and the cooking staff was wonderful. Close to all the downtown sites (500 meters) and the private beach was great as well. Very happy with the staff and facilities.

10/10

Exceptional

22 Jul 2018

carole

Friendly staff, great location, clean spacious conforyable room. Soa services were wonderful. Highly recommend this hotel.

10/10

Exceptional

19 Jul 2018

Sharon

Fab location nice pool very helpful staff

8/10

Excellent

19 May 2018

Verified traveler

Pleasant hotel in the city

Hoian Central is located in town about a 10 min walk to the old town and 5 mins to the river. The hotel itself is comfortable and our room was fairly large room, comfortably accommodating 3 adults. It’s clean and has a very pleasant quality about it. We had a room in the inner block and this was quiet but I imagine the rooms facing the front will be fairly noisy with the incessant traffic and honking which is a iconic feature of Vietnam cities :)
I would recommend this hotel. For the rate offered, it’s very good.

Family

8/10

Excellent

08 Apr 2018

Verified traveler

Well located hotel, issues with noise & service

Lovely looking hotel, 5 mins walk to Hoi an old town, great pool in courtyard in the centre. We had rooms facing the road and it was very noisy at night and in the morning (from about 6am onwards) both as a result of people on mopeds honking their horns but also from the hotel - it sounded like furniture was being dragged across the floor every morning. We also found the coffee are breakfast very stewed and not very nice and found out why this was one day when we saw the fresh coffee being topped up by the remaining stewed coffee

10/10

Exceptional

10 Feb 2018

Verified traveler

Lovely hotel and staff

We enjoyed our 2 night stay very much. The staff was excellent and the spa prices were amazing.

8/10

Excellent

22 Jan 2018

Joon-Ser

Overall good but there were room for improvements

Just stayed two nights from Fri-Sun at the hotel.
Good:
- hotel was in a good location (5 minute walk from old town);
- the room was spacious (especially the bathroom);
- staff were in general friendly;
- the pool area was big enough with a peaceful ambiance; and
- the massage service was very good (we had it twice within two days).

Bad:
- damp room: the room was spacious but it had a very damp smell to it which was hard to get rid of even with the air conditioning on and there was clear evidence of molding in the bathroom curtain by the shower;
- airport pickup: although I did confirm twice through email that we wanted to be dropped off at a restaurant from the airport and not the hotel, the driver did not get this message and he was not aware of this arrangement upon our arrival; and
- staff: staff were all friendly and were happy to help when asked but there appeared to be a clear lack of communication between them. I was woken up at 6.30am by the reception saying that I had airport shuttle which was ready to take me to the airport. This was actually scheduled for 6.30pm later that day. Again I had confirmed this through email before arrival at the hotel and also again at the reception at arrival.

Partner

10/10

Exceptional

21 Jan 2018

Christopher

Good stay and location.

Excellent stay at this hotel, good location and quiet which is a rarity with the construction going on in the local area. Staff good and amenities excellent, room was very comfortable. A couple of minor things of note were that the breakfast was plentiful but fruit had a few flies knocking about on the last few days of our stay, which was a bit off putting. Plus the shuttle to the beach is great but it appeared they forgot to send a return one at the end of the day so we had to get a taxi back. Overall however highly recommend.

Partner

10/10

Exceptional

10 Dec 2017

Iby

Very friendly staff and beautiful hotel

The hotel is around 10 minutes walk from the old town, the staff is very friendly every time we meet them and they provide really good and helpful advise. The room is spacious and clean, a very pleasant stay in here:) Thanks for the wonderful experience.

10/10

Exceptional

22 Nov 2017

Joan

Love the place

The sweetest staff ever. Clean rooms, large bathroom and toiletries. The have a pool in center of rooms which has comfortable lounge chairs and plenty of large towels. Food and drink service was exceptional. Excellent value! Nice walk into town but watch you footing, pavement is rough.

Family

10/10

Exceptional

25 Oct 2017

Shelley

Lovely hotel with exceptional service. Staff is very friendly and always willing to help. The pool is nice and the location is great. We used the free bicycles on site to get around Hoi An but Old town is a quick 15 minute walk. Would definetly stay here again.

10/10

Exceptional

29 Sep 2017

Lindsey

Fabulous hotel in lovely Hoi An

We loved this hotel - the best of our trip.
The interconnecting rooms were exactly what we hoped for - cool, serene, crisp.
The staff were without exception great - our welcome was lovely and staff were totalky trying to share and advise to make the most of our trip.
The pool area was beautiful - love the lanterns - plus sparkling clean and comfortable.
Breakfast also the best of our trip - fresh and a huge selection.
Would love to return.

10/10

Exceptional

20 Sep 2017

yunju

I'll visit here again

I love this hotel.
My family love too.
Kind staff. Clean.

10/10

Exceptional

17 Sep 2017

Andrew

Superb stay in Hoi An

Fantastic short break in an excellent hotel. Service was outstanding, the hotel was well located on the fringe of the old town, and breakfast was great. Nice pool and spacious rooms too.

Family

10/10

Exceptional

09 Aug 2017

Miriam

Beautiful Hoi An hotel with friendly staff

Friendly staff, the hotel is clean with a good size swimming pool. The room is beautiful decorated with lovely colour, absolutely love it on first impression. If I knew Hoi An has a lot to offer, I would stay a bit long. However, I will definitely come back on my next trip to vn.

10/10

Exceptional

05 Aug 2017

leanne

Lovely Boutique Style Hotel

We had a lovely holiday at Little Hoi An Central - the room is very spacious and bed super comfortable. The staff are all wonderful . It is within walking distance of Ancient Town and there is a free shuttle to and from the beach. Every day there is some type of complimentary item offered - be it coffee and cakes for afternoon tea or some other item which is a nice touch.
Would highly recommend a stay here

Partner

10/10

Exceptional

01 Aug 2017

Verified traveler

We loved our stay - I would highly recommend this resort. The staff are exceptional . the room is very comfy with a plus bed and extra spacious . There is a shuttle available to get you to and from the beach. It is within walking distance to the Ancient Town .
Happy Days here :)

Family

10/10

Exceptional

27 Jul 2017

Verified traveler

Good hotel

Very kind staff. Good size room for family. Very clean. Confortable beds. Good food.

Only concer is that the bikes are very old.

10/10

Exceptional

02 Jul 2017

Shelly Marie

Perfect Stay in Hoi An!

We stayed for only one night but we made full use of the hotel. We visited the pool twice, the spa and bar/restaurant. Very nice, clean hotel with friendly staff, spa services were excellent. I would stay there again and highly recommend to others.

Partner

10/10

Exceptional

29 Jun 2017

Ger

Nice hotel

This hotel is really nice and only 7 minute walk to the old town. Staff is really friendly, great breakfast, nice pool and spa. Would recommend this hotel to anyone

10/10

Exceptional

29 Jun 2017

Christine

Little HoiAn packs a punch!

Hotel has excellent service! Gym was simple! Breakfast was good!

Family

10/10

Exceptional

22 Jun 2017

Ben

Good location for the old Town shops and restauran

I would recommend this hotel. Nice breakfast and pool.

10/10

Exceptional

06 Jun 2017

Helen

Stay here, you won't regret it

What a lovely hotel! Not posh...but down to earth, pretty rooms, and everything you need. There is a sense of calm and comfort. An exhilarating 10 min walk into the new town.
The staff are so so lovely and brilliant if you are on your own.

10/10

Exceptional

03 Jun 2017

Angela

Nice family stay.

Nice hotel and great staff. Kate at the front desk was so sweet. Rooms are very spacious. Beds were comfortable. Location is pretty good but the road out front is a little busy.

Family

10/10

Exceptional

30 May 2017

Shook Han

Good choice - no regrets !

We stayed 3N (27-30 May 2017) choosing the hotel from reviews and price. Very good choice. Excellent service. Good breakfast spread, Vietnamese and western food. Strong wifi in room, at restuarant and even at the swimming pool.
About 8 mins walk to the Ancient Town, and you must go to the Ancient Town in the day to sight see, and at night, go for dinner. The lighted lanterns and crowd gave a wonderful atmosphere,
Take the hotel shuttle to go to their private beach. Strong waves, not for swimming but great fun enjoying the waves and beach. A few vendors selling trinkets, but vendors not pushy. Free use of the Sunshade and deck chairs. Before you board the shuttle bus, get beach towels from the Reception. Good restaurant at the beach. Take a walk and there are lots of seafood restuarants next door. Can take a taxi there for dinner.
The hotel Spa is very clean and staff are very professional. Good prices too - check out their promotion rates. We booked a 4-hands massage (it was on promo rate : buy 1, get 1 free.) Fantastic. Do make use of the free 10 minutes foot massage given to guests when you check in.
The hotel staff are cheerful and smiling. They speak English too.
Very happy stay. If we ever go back to Hoi An, we will stay at this hotel again.

Partner

10/10

Exceptional

28 May 2017

Tak Shing

The staff are very nice. There is a complimentary 10 minutes foot massage, and we received a special coupon for a very good price of body massage. The massage was very relaxing. I like Vietnamese style massage. The fitness room and swimming pool are good and opened till 11:00pm. Good to have some exercise before sleep, and after the walk in the night market. The room facilities are all ok with no headache and complaint.

Partner

10/10

Exceptional

22 May 2017

Zhengyu

Hotel of 4 star but comes with 5 star quality

Everything was amazing, including customer service, massage, hotel room. The only downside is the shower which doesn't have any indication of which direction is hot/cold water. And no matter how we adjust, it just doesn't provide any hot water for shower. Nevertheless, our stay was made pleasant by the staff especially VI and Bella. Thank you

Partner

10/10

Exceptional

22 May 2017

linh adams

Wonderful stay

We had such a great time here that we cut short our stay in Danang to come back. Hotel is very close to old town, offers free bicycle to cruise around. Pool is great with kid area. Staff is very friendly and breakfast is quite decent for a free one. Great place for the price. Strongly recommended even with kids!

10/10

Exceptional

01 May 2017

Justin

Lil Hoi An

Awesome customer service, very cheery and friendly staff, breakfast was great and room was nice. Gym could have more but as far as hotel gyms go it was ok. I will definitely be coming back next time!

Partner

10/10

Exceptional

29 Apr 2017

Cheng Hui

Wonderful Hotel

Great hotel within walking distance to the old town. Very comfortable and had everything you needed. Enjoyed the stay and will certainly recommend the hotel to family & friends.

Family

10/10

Exceptional

24 Apr 2017

R

Lovely hotel. Excellent location.

Great hotel with lovely rooms. Spa was lovely too. Staff really helpful. We weren't leaving Hoi An till late in the evening. But they still let us use the shower in the spa before we left which was great!

8/10

Excellent

13 Apr 2017

Beverley

Warm and welcoming hotel in central HoiAn

Welcoming hotel. Staff very friendly

Greeted with nice cold drink and fresh fruit

Great location easy to walk to the old town. Nice to come back and relax by the pool. Pool was busy with children at times but usually managed to get a quiet swim at some point in the day.
Jolie was very helpful advising about where to go and nice restaurants.

Partner

6/10

Pleasant

10 Apr 2017

James

Spotlessly clean and lovely staff

Nice functional hotel
Good spa but the restaurant is appalling although breakfasts were fine but sometimes items would run out and replacing them was very slow if at all
Not in the luxury bracket but comfortable and a short walk from the old town
Good value for the money and a nice pool for the kids

10/10

Exceptional

09 Apr 2017

CLIVE R WATSON

Probably the best hotel in Hoi An

Lovely hotel close to the centre of Hoi An but far enough away to be peaceful. Friendly staff. Lovely swimming pool and loungers. Breakfast very extensive. Make use of the bikes to ride to the beach - lovely!

Partner

8/10

Excellent

08 Apr 2017

Verified traveler

Nice central hotel

Very nice stay and pool. Good breakfast.

Family

10/10

Exceptional

14 Mar 2017

Verified traveler

Clean and comfortable stay

The location is about 15 minute walk to the ancient town, which is very acceptable. Just the road has slightly traffics and motorbikes are always side by you when you walk on the street.

The room is very clean and stylish.

Family

10/10

Exceptional

09 Mar 2017

JULIE

Staff always ready to help.

Wonderful stay. Honored our booking even though Expedia cancelled it. Did not hassle us about payment taking in good faith that we had already prepaid for our stay. Apologised profusely even though the cancellation was not the hotel's fault. Gave us a complimentary limo ride to the airport as an apology even though we recognise the hotel was not the problem but Expedia. Very professional.

8/10

Excellent

06 Mar 2017

Akiva

Very nice hotel

Got in early and without even asking i had an early check in. Stuff is very eager to help although not always understand. But this is something i found to be an obstacle not only in that hotel. Overall, very nice hotel, amazing breakfast

10/10

Exceptional

05 Mar 2017

Alexis

Wonderful hotel !!

Wonderful hotel, great and friendly service, well located in a charming town.

Partner

10/10

Exceptional

04 Mar 2017

Anne

Excellent Hotel

Recommend this Hotel highly. All staff were friendly and couldn't do enough to please.

Partner

10/10

Exceptional

01 Mar 2017

Kevin

Book this hotel and relax

If I return this hotel is where would stay. A quick bike ride to the center of town. I think we did a lap around the center on bikes in under 20 minutes. Bikes were complementary. The staff was extremely helpful pointing out local places to eat and not just recommending we eat at the hotel. Breakfast was great with a large variety of food as people from all over the world seemed more than satisfied. Only complaint would be the water did not get hot enough for the bath but I like a bath hotter than average. Worked out when using the electric kettle when filling the bath but most would not need to do this. The weather did not cooperate with us which was unfortunate as the pool looked amazing. Book here with ease of mind and move onto the next stage of your planning.

Family

10/10

Exceptional

01 Mar 2017

Walter

Overall one of the best hotel experiences I've had

Although there was some initial confusion because there are several Little Hoian properties (but only one phone number I could find), the service & style of this hotel was impeccable. They staff was gracious and patient, not leaving any need unmet or question unanswered. When I felt unwell one day of my stay, ginger tea was brought to my room, which helped a great deal to calm my unsettled stomach. When I mentioned that I was looking for a specific kind of lantern, but couldn't find one in the market, they directed me to a little family shop nearby that could make them for me. Breakfast was delicious as well. Highly recommended.

10/10

Exceptional

28 Feb 2017

Anne

Definitely Recommend this Hotel.

The Hotel was wonderful. The Reception Staff - Kate, and all the front staff were very accommodating and friendly. The Bar/Restaurant Staff - Supervisor - Edward - not only runs a fabulous group of staff, but is very hands on as well. All the staff were easy to chat to and went out of their way to ensure we were happy - Dylan and Mint and the rest were great.

Partner

10/10

Exceptional

27 Feb 2017

Teja

Very nice, clean hotel with friendly staff.

We came to Hoi An for a 4-day holiday and liked it a lot. The hotel and the staff are very nice. Kids liked the pool, we liked breakfast and very nice interior. You can rent bikes for free. It's not far from the old town 10 minutes on foot), just the road beside the hotel and leads to tiwn is quite busy. The hotel is well isolated (double windows) so you don't hear a lot of noise from the street.

10/10

Exceptional

22 Feb 2017

50's couple

Lovely, lovely, lovely.

Friendly, efficient staff, who were really helpful with onward travel arrangements. Room upgrade to a lovely suite and a complimentary foot massage. Great pool area and the best breakfast in Vietnam.

10/10

Exceptional

05 Feb 2017

Mona

Fantastic,New hotel, close to town and beach

Fantastic stay, great Breakfast, fantastic staff, GM Mark very hands on and personal advice and attention much appreciated

Family

10/10

Exceptional

02 Feb 2017

Verified traveler

Beautiful boutique hotel

Top notch service and facilities. We have a pleasant stay. The Little HoiAn Group will definitely be our choice when we visit again.

Family

8/10

Excellent

27 Jan 2017

Verified traveler

Nice hotel close the centre of Hoian Ancient City

The hotel was perfect for what I wanted. Just don't order the room service it was a bit ad hoc. Mine arrived without any cutlery. I would suggest it is geared towards guests eating out which is fine as there are plenty of places to go.

10/10

Exceptional

16 Jan 2017

Antony

Lovely new hotel

We had a wonderful stay at Hoian Central. The hotel is new and very well presented. About 10 minutes walk to the centre of Hoian. The staff there are excellent and made every effort to make our stay enjoyable. Very good breakfast buffet too.

Partner

10/10

Exceptional

14 Jan 2017

Verified traveler

Impressive hotel with awesome breakfast

Had 3 nights stay in this awesome hotel. Though we reached late, the receiptionist (Jill) was very forthcoming in welcoming us and patiently introduced us to the must-try food in the area. We made use of the free shuttle bus to and from the beach and it was available few times a day. The breakfast was fantastic with a wide spread of Western And Vietnamese food. The decoration of the room (In fact the whole hotel) was up-class and comtemporary. There's a spa center which provided affordable and professional massage service! Overall we had a enjoyable experience and would choose this hotel again if we are back in Hoi An.

Family

10/10

Exceptional

11 Jan 2017

darren

Close to town and pubs

We booked for 3 nights
And the staff were very nice on arrival
Our room was a good size and clean and tidy with a balcony over looking the pool
Breakfast is great plenty to choose from all fresh
Walking distance to town and all the shops and pubs
Would stay again not a problem

10/10

Exceptional

10 Jan 2017

Yuen Yan

Great value and friendly staff

Overall really good stay for such price and a staff called Kate is super helpful.

Partner

10/10

Exceptional

05 Jan 2017

Erin

Amazing service in Hoi An

We stayed here as part of our honeymoon trip and what a treat it was!! We arrived in Hoi An in torrential rain to find that our taxi couldn't go any further but we managed to call the hotel and they sent a boat to pick us up, it was an experience we will never forget!
The staff are exceptional, Elsa was the loveliest person and so kind and helpful and recommended some great places to eat! Dylan in the restaurant is so lovely and Jade was amazing, she came to pick us up in the boat, Mark is the Australian manager and chats to everyone which is great! everyone else we met were so lovely as well.
We hadnt mentioned our honeymoon in advance so on the second day we came back to a decorated bed and some treats that Elsa had arranged for us! It was perfect! It will definitely be somewhere we go back to in better weather so we can go to their beach resort as well! I am not sure why the hotel isn't rated 5 star as it really should be!

Partner

10/10

Exceptional

30 Dec 2016

katherine

Amazing hotel convenient to old quarter

Incredibly beautiful clean hotel with amazing staff

10/10

Exceptional

29 Dec 2016

Libby

Such lovely staff who go over and above for you

Despite only staying one night, we were allowed early check in, late check out, they held our bags all day and even allowed us to shower and called us a cab after our check out

10/10

Exceptional

22 Dec 2016

Michael

Modern and cheerful

Outstanding new hotel with wonderful staff and great amenities! Reception staff were excellent- really friendly and helpful. Breakfasts offered very good variety and freshness and the staff were very attentive.

Partner

10/10

Exceptional

22 Dec 2016

Trung

Absolutely Superb!!! An Oasis in Beautiful Hoi An

There's nothing \"little\" about this boutique hotel—it's actually one of a group of boutique hotels in Hoi An as amenities are shared between them. We were impressed from the very first moment we arrived, Elsa dressed in traditional Ao Dai, greeted us warmly with a tray of treats and drinks as she spent about half hour walking us through the hotel's services and location, giving us tips about places we might enjoy and tips in getting around. The hotel is very convenient, a few blocks from the central historic downtown and market—an oasis in the busy scootering life of Vietnam. Elsa and staff are happy to meet/share/provide all your traveling needs including getting a driver, booking our next flight, etc; they helped plan and made arrangements for us to Hue. As for the hotel services, the buffet breakfast has everything you could desire from western foods to authentic Viet cuisines—you can even sign up for cooking classes. There's many great restaurants nearby (with western comfort) but we kept enjoying the hotel's amazing meals with its 5-star presentation. Their cocktails need some perfection but they were able to make my recipe favorites (just opened about two months ago). In addition to the great location, the hotel is impeccably clean and the room was spacious for two adults, we spent time watching sunsets from our 7th floor balcony (top floor). They also provided massage spa, bicycles, laundry services. We stayed at other 5-star hotels and Little HoiAn Boutique is by far

Family

10/10

Exceptional

17 Dec 2016

Verified traveler

Highly recommend

the staffs here are extremely friendly. They are very aggressive and helpful. I will rate them \"excellent\"

Partner

8/10

Excellent

12 Dec 2016

Goy Khiang

Great Staff & Service Hotel

We are a party of 4 who stayed at Little Hoian Central Boutique and Spa Hotel for 2 nights. The guest relations officers are very friendly and helpful. Notably Kate and Bella are proactive and let us feel welcome during our stay.
On the second night, after having our dinner in the ancient town at around 8.30 pm, we found ourselves stranded in the old quarters due to rising flood waters. No taxis until finally a young taxi driver ventured to bring us back to Little Hoian Central Hotel. Halfway he stopped his engine due to high water levels. However he volunteered to lead and walk us back to the hotel. Instead he walked us to Little Hoian Boutique and Spa Hotel by the river (instead of Little Hoian Central).
The staffs of Little Hoian Hotel were friendly and helpful. Liza, from the reception, despite being pregnant, went out of her way to contact Little Hoian Central and arranged for their staff to come over. Ms Bella came over by motorbike. Due to the high water level, the van was also arranged to pick us up midway. The staffs of Little Hoian Hotel lead and walked us through the floodwaters to the van.
We reached Little Hoian Central hotel at around 10.20 pm safely. We sincerely thank the staffs of both hotels, especially Bella and Liza, for their help and reassurance throughout the incident.
Finally the near similarity of the names of both the hotels are very confusing, especially with taxi drivers. The management may consider refining the recognition of \"Central\".

Family