Name: Airport Garden Hosteria
Address: 1 de Noviembre, Quito, EC170179, EC

2/10

Poor

15 Jul 2026

Mok Kok

The property itself is not bad, I booked a room for two of my clients, it is a good place, the lady owner was respectful and courteous. Unfortunately, the same cannot be said about her husband, and this completely ruined our experience.
I've traveled the beautiful Ecuador, I have rarely encountered such an arrogant and disrespectful attitude from someone working in hospitality. We had a booking issue—something that could have easily been discussed and resolved professionally. Instead, this man approached me, speaking aggressively, and acting as though I had no right to address him as an equal.

His attitude was absolutely unbelievable. He seemed to expect submission and special deference simply because of who he believes he is. Hospitality is about respect, communication, and treating guests with dignity—not intimidation, yelling, or trying to establish some imaginary level of superiority.

I have spent my life traveling and working in tourism, and I know the difference between a misunderstanding and completely unacceptable behavior. This was not simply poor customer service; it was an unnecessarily hostile and humiliating confrontation.

Ecuador is a magnificent country filled with warm, kind, and respectful people. Sadly, this was by far one of the most unpleasant personal encounters I have experienced here.

The hotel itself may be acceptable, but no property is worth being treated this way. Based entirely on my personal experience, I cannot recommend this hotel. M

Friends

10/10

Exceptional

14 Jun 2026

Jonas

A

Self

10/10

Exceptional

20 Apr 2026

Cintya

Excelente ubicación y buen lugar para estadía

Self

10/10

Exceptional

07 Mar 2026

Michelle

Very relaxing and gorgeous garden

Partner

10/10

Exceptional

17 Feb 2026

Lawrence

The room was very good. The grounds are beautiful. People working there very nice.

Self

10/10

Exceptional

30 Dec 2025

MATTHEW

I left too early for breakfast but had a wonderful $10 meal the evening before. The bungalow was not very big but plenty of room for myself and everything I needed was there. It was wrong, comfortable with DIRECTV and a hot shower. They arranged a $10 taxi ride to the airport, which took less than 15 minutes. The driver was there well before pick up time. Check out was simple and easy. We will be happy to stay there again on my next trip through Quito.

Leisure Self

6/10

Pleasant

21 Dec 2025

Maria Luisa

Paid for a single room and I was given a room away from the main House, next to the kitchen and it felt it was a room for their staff versus a client. Room was clean but very basic which for the price $58 (tax included) it should have been less, $20 the most! I felt deceived. The breakfast was nice and the outside grounds pleasant, lots of flowers and nature but not sure how I ended up in this room!

Leisure Self

10/10

Exceptional

26 Nov 2025

Tad

What a sweet place and so close to the airport! I needed to check in really early and they were so accommodating. The little cabin I rented was adorable and set in really pretty grounds and they arranged taxi service for me back to the airport. Lovely place!

Leisure Self

10/10

Exceptional

26 Nov 2025

Rhonda

I really like the garden area. Friendly staff. Close to airport.

Business_and_leisure Friends

8/10

Excellent

30 Oct 2025

Carolyn

We loved the environment - beautiful gardens and grounds. Staff was very helpful and accommodating.

Leisure Partner

8/10

Excellent

21 Aug 2025

Osmin

Everything good

Leisure Family

10/10

Exceptional

17 May 2025

Jill

Wonderful, just remodeling

Leisure

10/10

Exceptional

06 Feb 2025

David

Excellent and helpful staff.

8/10

Excellent

26 Jan 2025

Kyeong-Sook

I needed to stay one night in a place near the airport in Quito. It’s a charming log cabin or bungalow for modest price. I was happy to stay one night near the airport for less than $50. So it really depends on what you want or need. It met my needs.

Leisure Self

8/10

Excellent

25 Jan 2025

Brian

It was a nice peaceful property, close to the airport. Staff was very friendly and helpful.

Air conditioning would be nice during the day, but at night it was fine. Roosters a little annoying and loud.

Leisure Self

10/10

Exceptional

27 Oct 2024

Paula

Hermoso lugar

10/10

Exceptional

10 Sep 2024

Maureen

The kindest staff and such a quaint cute place. The grounds are beautiful with gorgeous gardens.
Excellent customer service!

Self

10/10

Exceptional

02 Aug 2024

Audrey

I loved this Hosteria! The staff is super friendly, the breakfast was delicious, and it is quiet, despite being close to the airport. I will be back!

Leisure

10/10

Exceptional

10 Jul 2024

Alissa

Close to airport good for 1 day layover

They have airport pickup you just need to email them. I thought this was a beautiful place to stay. Not too many rooms which is great because less noise.

Self

10/10

Exceptional

08 Jul 2024

Michael

Only ine night for a flight layover...but treated like a king...love the staff.

Leisure Self

10/10

Exceptional

01 Jun 2024

Cintya

Excelente servicio!

Excelente servicio! El personal fue muy amable y las instalaciones super bonitas!

Self

10/10

Exceptional

16 May 2024

Sam

Excellent stay. The staff was so kind and accommodating; we arrived at around midnight and the front desk was kind enough to still sell us waters , then we woke up late and missed breakfast, but the kind lady there still made us a delicious fresh breakfast since there was no one else around. Grounds are beautiful as well. Can’t wait to come back!!

Leisure Partner

10/10

Exceptional

18 Mar 2024

Yolande

My flight arrived close to midnight... The reception I received so late at night was excellent. I was assisted my luggage up to the second floor....

10/10

Exceptional

11 Mar 2024

Mary

Diamond in the rough. 1000% worth it.

Hosteria Airport Garden was like diamond in the rough for us on our way back to the US. We only stayed one night for our layover. Such beautiful grounds to see behind the gated entry-way (seemingly in the middle of nowhere, although it was only a short drive from Quito airport). Beautiful flowers and bird sounds. The 2 staff there that assisted us spoke excellent English and helped with anything we needed (woman at the front desk/in the kitchen was Rosie, I believe and the other man was maintenance and he was so kind, but I can't remember his name). My husband and I rented one of the suites and I think we were the only guests on site (we stayed on a weekday). Everything was very clean and orderly. I wouldve loved to see what the little bungalows looked like inside. The suite was huge with a wonderful jet tub. We had a door right out to the pool area. The dinner/breakfast Rosie cooked was delicious (some of the best food we had our entire trip and great prices). They also set up a cab for us to take back to the airport the next day at very little cost. I would 1000% stay there again.

Partner

10/10

Exceptional

06 Mar 2024

Patrick

beautiful

10/10

Exceptional

01 Jan 2024

Francisco

Great place to spend New Years!!!

Leisure Partner

8/10

Excellent

23 Nov 2023

Joetta

I like the property, I had problems with the internet password

Leisure Family

4/10

Poor

09 Sep 2023

Angel

When I asked for an updated room or better as a courtesy because I didn’t like the one I had, the lady from the front desk did not care about that. Rooms are beautiful but it feels tight. Breakfast is okay but if you want something extra, they will charge you for that. Overall, I would give between 2 - 3 stars for this experience. I won’t comeback to this accommodation/hotel in the future. I rather pay a few more dollars for a better service and breakfast in another hotel.

Business Partner

10/10

Exceptional

31 Dec 2022

Roger

I had an excellent stay at this hotel!!

Leisure Self

8/10

Excellent

18 Nov 2022

Maureen

The management, the grounds and the room we had was comfortable and large. We wanted to use the pool but couldn’t. Would stay again anytime

Leisure Partner

10/10

Exceptional

16 Nov 2022

Celeste

Amazing customer service. My flight was delayed i wasnt able to communicate and arrived at 1am, they had a ride waiting, they were on top of it, what a relief. Mega clean, and a beautiful property. For a great price too! I was very impressed and grateful for my experience.

Leisure Self

10/10

Exceptional

10 Nov 2022

Kriss

I liked this property
Very close to airport
Tasty meals
Friendly staff
And well maintained
I’d stay there again

Leisure Friends

10/10

Exceptional

29 Oct 2022

Rick

The food was excellent. Better than I had expected. The room is tiny, even for a hostel but I had everything I needed including excellent hi speed wi fi.
No complaints

Leisure Self

4/10

Poor

15 Jul 2022

Michael

I found the property disappointing. I could not get hot water for my shower at 3:30AM (early departure for flight). I paid for an expensive (by Ecuador standards) meal that was the worst food I had in Ecuador. The room felt like a prison. I will not stay again.

Leisure Self

10/10

Exceptional

28 Apr 2022

David

They were really nice and did a really nice job with our visit. They even ordered our dinner from a great local pizzaria for us. I will stay here again for sure

Leisure Partner

8/10

Excellent

22 Apr 2022

Stephen

It is quite nice but basic. Good value for money. Convenient for the airport, but in the middle of nowhere otherwise. I wouldn't doubt staying there again if I needed to be close to the airport. We stayed in one of the huts, which was nice (not luxurious), I don't know whether the rooms in the other buildings are equally nice as I didn't see them. It has a nice, big garden, games room and indoor pool.

Business Partner

10/10

Exceptional

03 Dec 2021

JENNIFER

The staff is super friendly and very helpful; plus the breakfast is delicious!!

Leisure Family

10/10

Exceptional

15 Nov 2021

JENNIFER

Very welcoming, beautiful grounds, and amazing breakfast!

Leisure Family

6/10

Pleasant

14 Jun 2021

Karen

The biggest complaint is that for the price (almost $100), we should have gotten a nicer room with the queen bed we requested instead of a funky room with only a double.

Partner

4/10

Poor

31 Mar 2021

RICHARD

Not good for the price

Very dark no receptionist or reception desk breakfast was ok, no communication between rooms or outside world

Business

10/10

Exceptional

03 Feb 2021

Verified traveler

Overall, it was a beautiful stay in a cozy place

Business

8/10

Excellent

23 Feb 2020

Verified traveler

We choose the property because it was close to the airport and had a shuttle service. The latter turned out to be a taxi, just $8 compared to the usual $10. We had to leave the place at 5:30 in the morning, but they got up early to make us a warm breakfast, which was very much appreciated. They ordered the taxi and it was waiting for us at the correct time.

Leisure Partner

8/10

Excellent

08 Jan 2020

Verified traveler

Beautiful grounds. Only stayed overnight, and it met my needs.

Friends_and_family Partner

10/10

Exceptional

02 Jan 2020

Verified traveler

Little bit difficult to find the property since we arrived mid-night, but it was not far from the airport. The property was clean and very quiet.

Leisure Partner

2/10

Poor

20 Oct 2019

Verified traveler

Unresponsive and Rude

We did not end up staying at the hotel as there was civil unrest during our expected stay. The hotel hung up on us multiple times and refused to provide us any details for the 24 hour airport shuttle. Finally, it ended up that all flights were cancelled and they refused to process a refund. I was so disappointed with how we were treated as all other hotels were so wonderful to us and went out of their way to communicate the situation. This hotel took advantage of the situation and I can only imagine that in similar situations other guests would be treated the same. There are so many amazing airport hotels that I would recommend booking over this one.

Partner

6/10

Pleasant

03 Jul 2019

Janice

Not one of my better choices

We stayed in a bungalow which sounded cute and fun. I think that the queen bed was really a full. The building was smaller than a ship's cabin (about 10 x10 feet) and I had to crawl over my husband to get into my side of the bed. The shower should have been cleaner. It wasn't all that close to the airport and there is zero to do in that area. They called us a ride to go to a mall and said that they could pick us back up. When I called for the pick up,they couldn't do that. We took a cab which was OK once we found a driver who knew where the place was. The morning breakfast was good. Only saw 2 people working there. One couldn't speak any English and another a little bit. We were told we could charge the room but when we checked out we had to pay cash. We asked for a cab in the AM, then changed it to 1/2 hr. earlier, but they forgot. We were almost late to meet our guide at the airport. Kind of frustrating at the beginning of an otherwise fabulous trip to the Galapagos.

Partner

8/10

Excellent

01 Apr 2019

Verified traveler

value for money and close to airport. Staff is helpful

Leisure Partner

8/10

Excellent

28 Jan 2019

Verified traveler

Convenient to get to.
Did not like airplane noise . After 11:;00 pm it was quiet.

Friends_and_family Family

10/10

Exceptional

19 Jan 2019

Verified traveler

Cozy, clean, and comfortable.

They have nice wooden cabins also that a very small but cozy. It was something different but we really liked it.

Partner

8/10

Excellent

09 Jan 2019

Verified traveler

Quiet location apart from flight path noise. I only heard a handful of planes thou so many must use a different route. Room small but perfectly adequate in garden surroundings. Shower took a long time to get hot and the hot water was not constant.. Ordered food was fine and taxi came as planned.

8/10

Excellent

09 Jan 2019

Verified traveler

Room is a small cabin. Hot water seems nonexistent but that apparently is typical for small places in this country. Lovely dinner.

8/10

Excellent

05 Jan 2019

MaryA

It was not what I expected but an interesting experience. The property consists of small bungalows in a country setting. Very nice staff, clean room, and very close to the airport.

6/10

Pleasant

02 Jan 2019

Verified traveler

Good if you want to be close to airport

If you're staying over for another flight then OK but if you're looking to travel to Quito then stay closer to the city as the public transportation is not good and it's a 2KM walk to the nearest stop.
Had problems with TV and power the first night so they \"upgraded\" me to a suite. However it seems like there was remodeling still being done and wi-fi was poor (had to go to lobby.
If you're doing a stopover for another flight then location from airport is good but if you want to go into Quito then good luck as it's a 2hr trip into the city (45 if you use Uber or a taxi).

10/10

Exceptional

28 Dec 2018

Verified traveler

Family run property, the bungalows are beautiful wooden cottages just like the photos and very clean.The food is excellent and the family is very accommodating. Rustic, no frills, but great value for the money, I would stay here again. Very close to the airport, the perfect place to stay on your way into or out of Quito.

Leisure Self

10/10

Exceptional

07 Dec 2018

Jose M.

Great

10/10

Exceptional

07 Dec 2018

Verified traveler

Great hotel for airport layover. Friendly and helpful staff. Def call to arrange transportation from airport ahead of time as taxi drivers have difficulty finding the hotel

10/10

Exceptional

03 Oct 2018

Verified traveler

Super quiet, clean and safe place. Strongly recommend

8/10

Excellent

10 Sep 2018

Jeltje

Simpele, but quiet hotel in peaceful setting bear the Airport.
Caring and friendly staff

8/10

Excellent

04 Aug 2018

Verified traveler

It is near the airport. Staff is friendly. The bungalows are cozy

10/10

Exceptional

20 Jul 2018

Rochelle

perfect spot for early/late flights

Great location if you are needing to be close to the airport. We stayed here on 4 occasion as we flew in and out of Quito to visit Ecuador. All our rooms were great (clean and comfortable) except one room (#5) which had a terrible soft bed so we couldn't sleep.
Good breakfast and great service. The managers always helped out storing luggage and booking taxis etc. We ended up using their taxi guy Manuel (lovely guy) to get about many places rather than taking a bus as it was so easy, time efficient and very cheap. Shuttle to from the airport $8, Mindo $70, Quito city $25 and Banos $100. The best rates when I compared to other options... I think this hotel can organise meals but we headed off to the Italian run pizza joint a 6 min walk away.
Bungalows are small but cute and cosy. The larger room is great if you want to spread out a bit. Nice and quiet and lovely grounds. Thanks to Ricky and Wilson for the great service :)

Partner

8/10

Excellent

01 Jul 2018

Leo

Relaxing

A nice quiet place to relax very- close to the airport

8/10

Excellent

21 Jun 2018

Geoff

A little quiet spot near the airport- great for a layover night or a nice resting day or 2.

8/10

Excellent

20 Jun 2018

Stephen

Quito

Great to be near airport, great breakfast 1st night there was a wedding in the nearby area until 4 in the morning and it disturbed our sleep. Another night the late night arrival of a group was loud around 1am.

Partner

10/10

Exceptional

31 May 2018

H

The staff were amazingly helpful and friendly.

8/10

Excellent

07 Apr 2018

ian

cheap one night stay was good enough for price

great breakfast...suspect local area

8/10

Excellent

30 Jan 2018

Verified traveler

Cute but small

Only stayed 7 hours, No time to view the garden. The price is right for a place to stay between fligts.

8/10

Excellent

18 Jan 2018

Giuseppe

The receptionist went the extra mile.

The receptionist/manager not only delivered a polite and professional service but also went the extra mile to make my stay comfortable.

6/10

Pleasant

26 Dec 2017

kevin

noisey, people started playing basketball very close to room at 10:30 at night. flights come in right there.

Partner

2/10

Poor

23 Dec 2017

Verified traveler

Quito airport hotel

Their 'shuttle ' was 3 times more $ than a cab. Hot water lasted only 2-3 minutes. In AM there was no hot water at all. Mattress was old, disinigrating foam. Room rates doubled after our arrival. We booked a double room but because we were 2 the room rate doubled even though there was no food. Stay away

10/10

Exceptional

11 Dec 2017

Nara

If it were an ashram I'd move in!

beautiful place, truly an act of love creating it by owners. I'd return anytime! Only flaw-----I was told I'd have plenty of time doing airport check in if I left at certain time. did I leave later? maybe, it was me, maybe advice, but I didn't have quite enough time.....so watch your time. But do stay here!

4/10

Poor

25 Nov 2017

jerry

Not what you exoect

Because booking through expedia, hotel attendant said expedia customers get the cheaper (read the worst) rooms and,indeed,the followed their word.
their arrangments for trabsportation from and to the airport were very inaccurate plus you have to pay $ 8,00 each way.
dinner was terrible and again,you have to pay $ 8.00 and there is no option to dine in the neighborhood as hotel is located \" in the middle of nowhere\"

6/10

Pleasant

29 Sep 2017

Tim

Good for an airport stop over

The staff at the hotel were excellent - friendly and helpful. The garden is also really well looked after. My bungalow was small but clean and charming. Very close to the airport it saves on a long pricey journey into the city. Only downside is there is nothing to do or see in the surrounding area so could only recommend it for a 1 night stop over

10/10

Exceptional

27 Sep 2017

Francesca

Quaint & Close To The Airport

The hotel is charming. The staff is terrific. The grounds are beautiful. The \"tiny house\" room was very comfortable and clean. The breakfast was excellent.

10/10

Exceptional

18 May 2017

Sarah

Overnight near the airport

This hotel was perfect for my overnight near Quito. The hotel arranged for pickup and drop off at the airport for an additional fee, but it was worth it in my opinion. I got my own little bungalow in the garden for the night. My flight was changed to much later the next day, but I was able to stay on the hotel grounds, borrow a book, and eat a delicious lunch there before going back to the airport. This place was perfect for an overnight near the airport and to relax a little before a very busy vacation!

10/10

Exceptional

28 Apr 2017

Jan

Lovely place to stay near Quito airport

What a charming place! Loved our little cabin, and the staff was kind enough to set up a little outdoor table right outside our cabin with an umbrella (the sun was shining!) so we could enjoy the beautiful grounds. We were pleasantly surpised by our dinner - tasty chicken beautifully presented. With its location just a few miles from the Quito airport and the ability to easily set up taxi transfer both to and fro, it's a gem of a find. We will look forward to staying there again.

Partner