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La Palma Polo Hotel

Quito · Ecuador

Calle Manuel Burbano S NView location

9.4/10Excellent200 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood8.0/108.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About La Palma Polo Hotel

When you stay at La Palma Polo Hotel in Puembo, you'll be steps from Chiche. This family-friendly hotel is 10 mi (16.1 km) from Ilaló and 10.2 mi (16.4 km) from Scala Shopping Mall.

Treat yourself to a stay in one of the 12 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Rooms have private patios. Private kitchenettes make it easy to prepare your meals.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Puembo?

This hotel has 301 square feet (28 square meters) of space consisting of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM

Hotel policies

No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
    • Airport shuttle fee per child: USD 20 (up to 10 years old)
    • Crib (infant bed) fee: USD 30.0 per night
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chiche 0.1 km / 0.1 mi
Ilaló 16.1 km / 10 mi
Scala Shopping Mall 16.4 km / 10.2 mi
Cumbaya Park 17.8 km / 11 mi
Paseo San Francisco 18.9 km / 11.7 mi
University of San Francisco Quito Campus 19 km / 11.8 mi
Sanctuary of El Guápulo 23 km / 14.3 mi
Statue of Francisco de Orellana 24.2 km / 15 mi
University Andina Simón Bolívar 25 km / 15.5 mi
National Polytechnic School 25.3 km / 15.7 mi
General Rumiñahui Coliseum 25.5 km / 15.8 mi
Concentración Deportiva de Pichincha 25.5 km / 15.8 mi
Salesian Polytechnic University 25.5 km / 15.9 mi
Trude Sojka Cultural House 25.7 km / 16 mi
Pontificia Catholic University of Ecuador 25.7 km / 16 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about La Palma Polo Hotel

9.4
Excellent
200 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
8.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Claudia
Peaceful setting, stunning 360 views, with lovely, welcoming and helpful staff. Food was delicious! The lamb was perfect. Relaxing professional massage. Horses were all well cared for. Had a hour trail ride with Antonio(?spelling) lots of fun and laughs. Definitely a place I’ll go back to. Oh and the dogs all well behaved and friendly.
Self
8/10
Excellent
15 Jul 2026
Benjamin
Beautiful hotel. The front desk manager ran it like he owned the place - service was fabulous. Being set amongst polo fields was a fun unique experience.
10/10
Exceptional
07 Jun 2026
Esteban
Todo perfecto
10/10
Exceptional
31 May 2026
Skyler
f**king amazing
Family_with_children
8/10
Excellent
08 May 2026
Francisco
The girls in the Spa they don’t know about massage,next day I was hurt
Partner
10/10
Exceptional
28 Apr 2026
Hector
Beautiful property, excellent amenities such as gym, pool and access to beauty salons.
10/10
Exceptional
23 Apr 2026
Taty
Es un lugar hermoso y excelente para descansar.
Family
10/10
Exceptional
03 Mar 2026
Denise
Loved the beautiful room with kitchen. The bed was so comfortable and the food fantastic. Awesome gym, with paddle courts, tennis and pickle ball. Fantastic to watch the Polo too. Loved the 3 Swimming pools.
Partner
6/10
Pleasant
26 Jan 2026
Stacey
Room, restaurant, food and staff were beautiful.
Room is not sound proof so you can hear your neighbours like they are in the room with you, and there was a wedding on so the music and speeches sounded like they were in your room until 1:30am. Contact hotel directly as hotel unresponsive via hotels.com app.
Self
10/10
Exceptional
29 Dec 2025
Maria
The staff was very helpful and friendly.
Leisure Family
10/10
Exceptional
10 Dec 2025
Edgar
Beautiful place for a family stay. The room is a lovely villa overlooking a small artificial lake, and breakfast was served directly to the room in its own cozy dining area. The recreational areas are excellent, including a charming horse area that adds a special touch to the experience.
Friends_and_family Family
10/10
Exceptional
03 Dec 2025
Ryan
This is just a great place to retreat from the world and relax
Leisure Partner
10/10
Exceptional
02 Nov 2025
Geraldine Patricia
Staff was courteous, the room was clean, food excellent. Only one complaint. They use air fresheners that gave me a headache. Very toxic. Quiet and beautiful.
Business Self
10/10
Exceptional
20 Oct 2025
Sebastian
Very good
Leisure Family
10/10
Exceptional
25 Jul 2025
Wasseem
Loved our room. Wish we had stayed longer, but we were just in-transit
Leisure Family
10/10
Exceptional
20 Jul 2025
Caroline

Lovely spot near the airport!

Beautiful surroundings and hotel!! Had the best service and breakfast. I really enjoyed the gym. I highly recommend it!
Self
8/10
Excellent
19 Jun 2025
shaji
It was worth the money
Leisure Family
10/10
Exceptional
22 Apr 2025
Fabrice
I highly recommend this hotel if you want to relax with family.
Leisure Family_with_children
10/10
Exceptional
18 Mar 2025
Roberta
Amazing facility and wonderful staff. We will definitely be back!
Leisure Partner
2/10
Poor
28 Dec 2024
Jon
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Leisure Self
2/10
Poor
28 Dec 2024
Jon
Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.
Leisure Self
8/10
Excellent
25 Dec 2024
Miao
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Leisure Family
10/10
Exceptional
22 Oct 2024
Amanda

Pure heaven!

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Partner
10/10
Exceptional
15 Oct 2024
Ashraf

Exceptional hotel

It's amazing resort, very helpful staff, clean and organized.
Partner
10/10
Exceptional
05 Sep 2024
Marco
Everything was excellent
Leisure Self
10/10
Exceptional
06 Jul 2024
Melanie

Omg - stunning!

Most amazing discovery - true resort! I will be back!
Business
10/10
Exceptional
27 Apr 2024
Stewart
Amazing
10/10
Exceptional
19 Feb 2024
Nancy
Beautiful hotel
Leisure Family
10/10
Exceptional
18 Feb 2024
Mark

Phenomenal Edenic Gem!!

Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Self
10/10
Exceptional
12 Jan 2024
Kirsty
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Leisure Partner
4/10
Poor
03 Jan 2024
Lucia

Terrible experience

Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street.
When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains.
The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Partner
10/10
Exceptional
27 Dec 2023
Paramjit
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Leisure
8/10
Excellent
03 Nov 2023
Paula
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent.
The place is really beautiful, quiet and cozy.
Leisure Family
2/10
Poor
19 Oct 2023
Roberto
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Leisure Partner
10/10
Exceptional
14 Oct 2023
jonathan
Beautiful place !
10/10
Exceptional
09 Sep 2023
Gert
Beautiful grounds, relaxed atmosphere
Business_and_leisure
10/10
Exceptional
21 May 2023
Patricia
Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!
Leisure Family
10/10
Exceptional
11 May 2023
ROY
Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !
Leisure Family
10/10
Exceptional
09 May 2023
Andres
.
Leisure Pet
10/10
Exceptional
31 Mar 2023
Kelsey
Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.
Leisure Partner
10/10
Exceptional
20 Mar 2023
DIANA
the hot water doesn't works good.
10/10
Exceptional
20 Mar 2023
Melissa
We read all of the reviews and were still wowed by this hotel -- what a gorgeous room, view, grounds, meal, and service. Thank you!
Leisure Partner
10/10
Exceptional
05 Mar 2023
John Patrick
Peaceful and beautiful setting. Large spacious 1 story rooms with open views.
Would like better lighting in rooms after dark
Leisure Family
10/10
Exceptional
25 Feb 2023
Nikki
Beautiful property! Wish we could have stayed longer.
Leisure Friends
10/10
Exceptional
12 Feb 2023
Heather
What a beautiful property, we'll definitely stay again. We were staying here for one night between flights so unfortunately we didn't get to enjoy the grounds. We stayed in the largest garden suite and it was so beautiful and clean. We really enjoyed the shower and the bed was quite comfortable. We had a lovely dinner in their restaurant, which was open until 8pm. The staff was so helpful and got us set up with a ride back to the airport and a little to-go breakfast.
Leisure Partner
8/10
Excellent
11 Feb 2023
Verified traveler
This property is a part of a polo club, the views from the rooms are the fields. You can walk by the stables and watch the riders practice their dressage skills. The guest rooms are bright, airy and beautifully designed, they are truly exceptional. The dining room is lovely and always filled with fresh flowers. There is a brand new pool in addition to the 2 small pools by the dining room.
Our disappointment was with the dining service. The food was good quality, but not prepared well on more than one occasion. Our salmon and steak were sadly undercooked and other issues persisted at other meals. I am sure they are working to improve this. If we have the opportunity to visit Quito again, we would return to La Palma without hesitation.
Leisure Partner
10/10
Exceptional
03 Feb 2023
Maureen

Persfect place to start or end your trip

The place is very beautiful. There are fresh flowers everywhere. The staff aims to please. The rooms are large and lovely. The breakfast was delicious.
Friends_and_family Friends
10/10
Exceptional
26 Jan 2023
Rano
Beautiful property. Good meals. Friendly staff
Leisure Family
10/10
Exceptional
03 Jan 2023
Hector
Very green and quiet property away from the noise of the city. Very unique
Leisure Family
10/10
Exceptional
31 Dec 2022
Hector
Quiet, well kept grounds. Great retreat from the city noise.
Leisure Family
10/10
Exceptional
30 Nov 2022
Cara
The rooms here was absolutely beautiful and it felt very safe. Also the dining area was very modern and well put together. Getting to see the beautiful grounds was also a plus. I wish we had more time to explore the property, but worked extremely well for us. Would definitely recommend.
Leisure Partner
10/10
Exceptional
07 Sep 2022
Diana
La Palma Polo Club was absolutely gorgeous and the service was excellent. The pictures are exactly what you get. We definitely want to return one day.
Leisure Partner
10/10
Exceptional
06 Jun 2022
Cecilia
Everything was excellent 👌
Leisure Family
10/10
Exceptional
11 Mar 2022
Christina

Must Stay

My only regret about La Palma Polo Club is that we were only able to stay one night. It was our stop on our way to the Galapagos, but it's such a special and beautiful place that I could spend an entire vacation relaxing there. On top of everything, the hospitality was unbelievable.
Friends_and_family Family
8/10
Excellent
07 Feb 2022
Mary Crain
the architecture was unique & beautiful
circulation on pathways was very difficult with luggage across grass and poorly lit
Leisure Family
10/10
Exceptional
03 Feb 2022
Cinthya
Unique stay in Quito if you like nature, outdoor activities, and quietness. Rooms are beautifully finished and the staff is amazing with the guests. They have a small lounge, dinner/bar area, and pool for guests to use. Maybe they need an additional communal area? Perhaps a fire pit and more outdoor seating. They do have an amazing event space that if not used can become part of the guest experience.
Overall it was a great stay!
Leisure Partner
10/10
Exceptional
14 Dec 2021
Seana
La Palma Polo Club was amazing - the rooms are beautiful, the staff is super helpful and the food is incredible. The entire place is really beautiful and well maintained.
Leisure Partner
10/10
Exceptional
22 Nov 2021
Gustavo
Excellent stay
Leisure Partner
10/10
Exceptional
21 Mar 2020
Verified traveler
I have stayed in a lot of hotels, and this by far the best I have experienced, in every aspect. The rooms, the property, the service, the food was all exceptional. Whether you have a layover (fairly close to airport) or are looking for affordable luxury in Quito, you will want to add this hotel to your itinerary.
Leisure Family
10/10
Exceptional
07 Feb 2020
Verified traveler
Magical countryside with wonderful restaurant and staff, proficient in English. Very clean and well kept, horses 🐎 are a treat.
Chow Ecuador 🇪🇨
Friends_and_family Family
10/10
Exceptional
18 Jan 2020
Verified traveler
The rooms are absolutely amazing, glass on on sides (without losing privacy), extremely high quality finishes, super relaxing vibe all across.
Leisure Partner
10/10
Exceptional
16 Jan 2020
Verified traveler
The staff was very attentive to any of our needs. We missed a flight from the US and had to postpone our stay by one day. They were quick to respond to my email request for a reservation reschedule and even called to confirm. Beautiful place to stay. Will come back for sure!
Business_and_leisure Family_with_children
10/10
Exceptional
05 Dec 2019
Dee
Gorgeous and unique property. Restaurant on site was fabulous! Staff were very courteous and attentive! Definitely a haven in the Quito area!
Leisure Partner
10/10
Exceptional
23 Nov 2019
Lori
Beautiful rooms, grounds and dining area. We were flying into Quito late at night and they arranged a taxi pickup that was seamless. It was a beautiful location to recharge and relax.
Partner
10/10
Exceptional
22 Nov 2019
Colleen
Lovely spot great feeling of countryside and fresh air. Lovely grounds you can go to the stables and pet the horses. They have two pools a warm and a cool. The restaurant is amazing lovely local dishes they make from scratch, the. Cook ran out to the garden and picked the lettuce and herbs once we ordered and Brian the bartender made the best Gin and tonic ever, prepared at your table, he offered lots of different choices, I had lime and fresh ginger grated into mine and Chy had cardamom and orange freshly ground and added superb.
Leisure Family
10/10
Exceptional
20 Oct 2019
Verified traveler
Great place ro spend outside Quito. Great location to relax
Friends_and_family Family
10/10
Exceptional
16 Sep 2019
Andres Fernando

Best relaxed places in Quito

Amazing stay, we share some time with fiends. Relaxing and comforting
Friends_and_family Family
10/10
Exceptional
27 Jul 2019
Jeanne

Fantastic

Amazing place, absolutely love it.
Partner
10/10
Exceptional
23 Jun 2019
Verified traveler
the place is a piece of paradise. Even though it is a little ways off, it is worth it.
If you like nature and luxury at the same time, this is the place to be. Make sure to ask the staff to turn on the fireplace.
Business_and_leisure Self
10/10
Exceptional
13 Jun 2019
Verified traveler
This place is amazing! What a hidden gem. It is pretty far from Quito, but we used it as a place to stay the night we got in and the night before we left. Both times, the hotel arranged a free shuttle to pick us up and take us to the airport (at ungodly hours). The food was great, the service was better and the property was so pretty. it was the perfect start and end to our trip.
10/10
Exceptional
29 May 2019
Verified traveler
A totally relaxing stay, everything about this hotel is wonderful. With only 9 suites, it is very quiet and private. The staff were extremely helpful and the restaurant was wonderful. Had my best meal in South America here!
Leisure Partner
10/10
Exceptional
27 May 2019
Verified traveler
Excellent hotel. Very peaceful and quiet. A good break from the chaos of Quito.:)
Leisure Family_with_children
10/10
Exceptional
25 May 2019
Verified traveler
Very beautiful and unique setting. Would go again if ever have the chance. Only miss was that I was one day early so not able to see a polo practice
Leisure Family
10/10
Exceptional
29 Apr 2019
M
it was amazing!!!! very relaxing. although it is approx 45-60 minutes from Quito.
Business Partner
10/10
Exceptional
28 Apr 2019
Verified traveler

Much more than a hotel

I have traveled a lot around the world over two decades, including in many top hotels, and this one is in my top five—and surely number one in terms of quality to price ratio. In fact it is far more than a hotel, it is a club built on an immense property that has been around for 100 and simply happens to have rooms. It had a (super) heated swimming pool, clay tennis courts, huge grass fields where kids can play any game including soccer, it’s maintenance is top notch, food is excellent and staff are simply fantastic and make you feel at home (well, it really feels like a club). Don’t hesitate just book!!!
Family
10/10
Exceptional
16 Apr 2019
Verified traveler
An incredible hotel! Beautiful, quiet, luxurious. The staff and hotel manager treat you like royalty. They make you feel special and tend to your every need. I’d stay here again in a heartbeat.
Leisure Self
2/10
Poor
16 Apr 2019
Verified traveler
Your site said hotel was 2.5 miles away from airport which was false. This hotel was about 40 minutes away and when we arrived there was no person there to check us in. We had to take taxi 40 minutes back to airport and pay for another hotel.
Please refund back my money as I did not check in or stay at this place.
Business Partner
10/10
Exceptional
28 Feb 2019
Caroline

A gem!

So relaxing. Great place to stay pre or post flight
Friends
10/10
Exceptional
07 Feb 2019
Verified traveler
Tucked away from the hustle and bustle of Quito. An oasis in the urban jungle.
Leisure Partner
10/10
Exceptional
31 Jan 2019
Andrew

Quiet location, great service.

Had a short stay here, the staff were excellent and very helpful. Nice quiet location
Partner
10/10
Exceptional
24 Jan 2019
Ri
We stayed with our kids and it was amazing! They are a true gem! Awesome service and staff. We arrived in different flights and they accommodated our pick up. They answer the phone all the time, cleared every doubt and treated us like family. It was a great experience.
Leisure Family_with_children
10/10
Exceptional
22 Jan 2019
Verified traveler
This place is very unique and relaxing, I highly recommend it!
Leisure Family
10/10
Exceptional
07 Jan 2019
Verified traveler
The property is beautiful. The rooms are post and beam with lots of natural lighting. The restaurant serves delicious food and it was no problem for them to provide gluten free food from their high quality ingredients. I have Celiac diesaese and the food was no problem. The staff all go out of their way to accommodate their guests. We arrived late at night and were warmly welcomed.
The atmosphere is one of relaxation and enjoying nature.
10/10
Exceptional
04 Jan 2019
Verified traveler
We had a great stay! It is really a beautiful property with a conscientious staff.
10/10
Exceptional
10 Dec 2018
Verified traveler
I cannot say enough positive things about the Quito Polo club. I loved exploring the grounds there are polo fields, two pools, an open-air restaurant, clay tennis courts, and endless places to walk and explore. The Polo Club is close to both downtown Quito and the airport making it a convenient place to stay if you are looking to relax and avoid some of the craziness of downtown Quito. The manager was able to organize a driver, Jimmy, to take us to Mindo for a day. The price of hiring a driver was the same as a group tour, and we were able to customize what we did completely.
10/10
Exceptional
28 Nov 2018
Verified traveler
Great location. Friendly staff and spacious nice rooms
Leisure Family
10/10
Exceptional
26 Nov 2018
Jeff
What an unexpected beautiful surprise. Just needed a place for the night and where I normally was booked. I selected the Quito Polo Club sight unseen and I was very pleasantly surprised. The only bad thing was that I had to leave early the next morning and didn't get to fully experience this lovely property.
10/10
Exceptional
26 Aug 2018
Verified traveler

Stunning and family friendly

Quito Polo Club is stunning! We were travelling with our 2 year old daughter and felt we we were home. Their facilities are outstanding, not only for adults but also for little ones. The surroundings beautiful and their customer service excellent. We will definitely stay with them next time we travel to Quito.Looking forward to it!
Family
10/10
Exceptional
14 Aug 2018
Raquel
Simply loved it...great service, delicious food, comfortable facilities, relaxing environment and wonderful music...would love to return
6/10
Pleasant
09 Aug 2018
Verified traveler

Stay at Polo Club

Details are not well taken care of. TV signal failed, Not reliable wifi, no tennis balls to play, food need lot of improvement, no horse ride available, no essential first aids supply
Family
10/10
Exceptional
30 Jul 2018
Karin
We were only here for one night but the service was great, staff was nice, and the property was gorgeous! Only 25 minutes from the airport and they offer a ride.
10/10
Exceptional
19 Jun 2018
Verified traveler
What a wonderful experience we had at Quito Polo. It is quiet and modern; peaceful yet stylish. The people made the experience, however. They kept the restaurant open late when we arrived and made everything by hand- soups, juices and even the empanadas. Then they awoke early at 4:30am to deliver us boxed breakfasts for our 6:00am flight. Above and beyond service! This is a gem of a find.
10/10
Exceptional
04 Jun 2018
Verified traveler
Superior in every way!
10/10
Exceptional
29 May 2018
Verified traveler
Wonderful. The staff, rooms and dining were all excellent.
8/10
Excellent
14 May 2018
Verified traveler

Food could be better.

Food is not great, hotel and chef have to improve and cook better.
Family
8/10
Excellent
05 May 2018
Bill

Something different

We were looking for something different for an overnight stay between flights in Quito and we certainly found it here. The hotel sent a car to collect us which was great service and given the remote location of the hotel very necessary.
It is almost not like a hotel as you are staying in the old polo club and it has a rural feel with extensive gardens where the rooms are located. The rooms are high ceiling with sliding picture window/doors which gives a very open and public feel which may not be to everyone's taste. The suite we had was huge and comfortable and very clean.
My issues with the place are the lack of written information. There is no pack in the room so wifi codes, tv operation, meal and check out times have to be asked for or worked out for yourself. Similarly there are no menus or bar menus so you have no idea what is on offer without asking or what price you are paying.
Overall a good place to stay if you are looking for something a bit different from the standard airport hotel package.
8/10
Excellent
29 Apr 2018
Mark
Great alternative to staying at the airport however it is a full 30 min drive and it is quite remote
Partner
8/10
Excellent
10 Apr 2018
Annie

Little jewel in Quito

Property is located about 30/40mns from the airport depending on traffic.
The road to get there isn’t the most enjoyable but when you get to the property is a real WOUAH! It remained me of a Little cottage in Normandie France.
First building is the reception, second Open building is the restaurant then the Rooms and Suites are located little further. Loved the details in the rooms very elegant, modern and well decorated.
I even found a hair dryer lol
The Chef is amazing, dine at the restaurant you will be delighted!
Ana, Erika were very pleasant and assisted us with airport transfers, day tour of Quito.
Jerry the Manager came to introduce himself and to say bye on the day of our departure.
I would highly recommend this property for the quietness, the elegance of the property (I would suggest to add some bricks pathway to avoid rolling our luggage in the grass o. Rainy day), the Gourmet Chef!
We enjoyed our stay very much and feel at home
Thank you to everyone
8/10
Excellent
01 Apr 2018
Verified traveler

Smaller property with great potential.

Getting to the property was interesting. You had to wind through a local neighborhood before turning into a bumpy cobble stone road. The property was difficult to find in the dark as the property has no lights. The property once we arrived was very quaint. Room was clean with floor to ceiling glass walls. Service was good too as after we got settled we sat for some wine. Since we were a group with many vegetarians, dinner on the property was not an option. The chef did offer to make something which was great but we chose to order pizza instead. The front desk was very helpful is helping us order pizza, staff gave us dinner ware as well. Next day we were off property for most of the day. We did speak with the property manager and chef to coordinate dinner. Chef prepared a scrumptious vegetarian meal and was fantastic. Rates with some of the finer 4&5 star restaurants I’ve eaten at before.
Family
10/10
Exceptional
27 Feb 2018
Verified traveler

Comfortable and modern

Beautiful with modern aesthetic. Cathedral ceilings in rooms and bathroom. Floor to ceiling glass walls bring your room outdoors with modern comforts. Heated pool and kids' unheated pool is a plus. Food was deliciously prepared (Breakfast included) - the pasta was excellent. Our stay was comfortable and just what we needed to relax and unwind. Please note that due to the location near the airport, you can hear the planes land/take off - but it's not very frequent we would hear it.

Location & surroundings

La Palma Polo Hotel
Calle Manuel Burbano S N, Tababela, Ecuador

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