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Sheraton Quito

Quito · Ecuador

Rep£blica del El Slavador Av. Naciones UnidasView location

9.0/10Excellent342 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Location9.6/109.6
Neighborhood9.2/109.2
Value8.0/108.0
Amenities8.8/108.8
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Quito

Be sure to enjoy recreational amenities, including a health club, a spa tub, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy local and international cuisine at Restaurante Cook's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Quito?

This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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With a stay at Sheraton Quito Hotel, you'll be centrally located in Quito, steps from Quicentro Shopping and within a 5-minute walk of Atahualpa Olympic Stadium. This hotel is 0.9 mi (1.5 km) from Botanical Garden of Quito and 1 mi (1.6 km) from Parque La Carolina.

Make yourself at home in one of the 136 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Quito? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals not allowed Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 25.50 per person
    • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 36.6 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Naciones Unidas Boulevard 0.1 km / 0.1 mi
Atahualpa Olympic Stadium 0.3 km / 0.2 mi
Quicentro Shopping 0.4 km / 0.2 mi
Parque La Carolina 0.5 km / 0.3 mi
Guangüiltagua Metropolitan Park 0.9 km / 0.6 mi
Iñaquito Shopping Center 1.1 km / 0.7 mi
RioCentro Shopping 1.4 km / 0.8 mi
Vivarium 1.8 km / 1.1 mi
University of the Amercias Campus Queri 1.9 km / 1.2 mi
Chamber of Commerce of Quito 2 km / 1.2 mi
El Jardin Mall 2 km / 1.3 mi
Botanical Garden of Quito 2 km / 1.3 mi
Equinoctial Technologica University 2.4 km / 1.5 mi
Guayasamin Museum 2.5 km / 1.6 mi
Chapel of Man 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2012
  • Total number of rooms: 136
  • Number of floors (main building): 10
  • Annexe (s): 1
  • Number of floors (annexe): 12
  • Single rooms: 80
  • Double rooms: 46
  • Suites: 10
  • Apartments: 26
  • hotel
  • American Express
  • Diners Club
Show 76 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • TV lounge
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • Solarium
  • Massage
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • À la carte dinner
  • Breakfast and dinner
  • Special dietary options
  • Snacks
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Sheraton Quito

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible Two Double bedsQUADRUPLE • Accessible Two Double beds • 1 Bedroom • 48 m²QUA.H6-2D
    QUADRUPLE Accessible Two Double bedsPhoto unavailable5 photos

    Sheraton Quito

    QUADRUPLE Accessible Two Double beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–5 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2D

    Room amenities

    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Washing machine
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB SUPERIORRoom • CLUB SUPERIORROO.CB-SU

    Photos are not available for this room type.

    Sheraton Quito

    Room CLUB SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sheraton Quito

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Sheraton Quito

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV-1

    Photos are not available for this room type.

    Sheraton Quito

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Sheraton Quito

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sheraton Quito

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Sheraton Quito

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sheraton Quito

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Sheraton Quito

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR TWO DOUBLE BEDSQUADRUPLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 48 m²QUA.2D-SU
    QUADRUPLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable11 photos

    Sheraton Quito

    QUADRUPLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–5 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-SU

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Mini fridge
    • Washing machine

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Sheraton Quito

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Sheraton Quito

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB SUPERIORDOUBLE • CLUB SUPERIORDBL.CB-SU

    Photos are not available for this room type.

    Sheraton Quito

    DOUBLE CLUB SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 48 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Sheraton Quito

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Mini fridge
    • Washing machine

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Sheraton Quito

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sheraton Quito

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 48 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Sheraton Quito

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–5 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Desk
    • Bathrobes
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Turndown service
    • Toiletries

    Facilities with extra charge

    • Mini fridge
    • Washing machine
    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Sheraton Quito

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    Sheraton Quito

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sheraton Quito

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Sheraton Quito

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sheraton Quito

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sheraton Quito

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sheraton Quito

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Quito

9.0
Excellent
342 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
9.6 /10
Neighborhood
9.2 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
25 Jun 2026
DARYL
Rooms are 100 % All the Staff are very Kind and Helpful . Will fully recommend there to anyone
Self
8/10
Excellent
24 Jun 2026
Scott
Staff was great’
Partner
10/10
Exceptional
29 Apr 2026
Curtis
Great experience. Would definitely return and stay again.
Friends_and_family Family
8/10
Excellent
30 Mar 2026
Eva
The hotel was closed to the mall and difference restaurants , safe to walk around ,staff very polite and friendly.




Partner
6/10
Pleasant
30 Jan 2026
Noe
There’s only one elevator in the hotel. Location is good.
Leisure Self
10/10
Exceptional
18 Dec 2025
fouad
Very nice breakfast and the service was outstanding. Anything we needed the staff was quick to jump at what we needed. Lovely experience.
Leisure Family
10/10
Exceptional
07 Oct 2025
Tammy L
Would be nice to have a refrigerator or at least access to an ice bucket and ice.
10/10
Exceptional
29 Sep 2025
RAUL
This is my second stay at this hotel, and I am extremely satisfied with their service, the facilities, and the central location.

Will definitely return here if visiting Quito again.
Business Self
10/10
Exceptional
24 Sep 2025
Rich
Nice rooms.
Leisure Friends
10/10
Exceptional
12 Sep 2025
mike
Great staff, very helpful warm greeting
Leisure Self
10/10
Exceptional
01 Jun 2025
Alma
Very clean. Excellent personal and very helpful.
Leisure Family
10/10
Exceptional
25 May 2025
Ana Maria

Regreso si

Todos fueron muy amables y nuy atentos
Self
10/10
Exceptional
12 May 2025
Henry
Great place to stay in Quito
Business_and_leisure Self
10/10
Exceptional
28 Apr 2025
Federico
Lovely!
Business Self
10/10
Exceptional
12 Apr 2025
David
Crear customer Service.
The staff was very friendly.
Leisure Family
10/10
Exceptional
23 Feb 2025
washington
Muy buen hotel , personal atento dispuesto a ayudar en todo momento, lo único que llamo la atención fue que la calefacción de la habitación no funcionaba .
Business Self
10/10
Exceptional
17 Feb 2025
cameron

A comfortable stay

The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Partner
10/10
Exceptional
05 Feb 2025
Marc-Olivier
Great place to stay
10/10
Exceptional
10 Jan 2025
Jerri
The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
Leisure Self
8/10
Excellent
08 Jan 2025
James
Todo bien
Business Partner
10/10
Exceptional
06 Jan 2025
Marianne
Walking in nearby park and Botanic Gardens in the pleasant Quito weather was a great start to our short Quito visit prior to flying to the Galapagos.
Leisure Partner
10/10
Exceptional
24 Nov 2024
Jaime
The peoples
Leisure Self
2/10
Poor
13 Aug 2024
Jorge Eduardo
Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Business_and_leisure Family
10/10
Exceptional
23 Jun 2024
Christopher
Stayed just one night on my return from the Galapagos enroute to the USA
Leisure Partner
10/10
Exceptional
17 May 2024
German
Great place and staff
10/10
Exceptional
13 May 2024
Thomas

Biz trip to Quito

Good experiences. Hotel is clean, safe, and personnel very friendly
Business
10/10
Exceptional
17 Apr 2024
IVETTE
Excellent
2/10
Poor
12 Apr 2024
Roberto
I contacted Expedia as I noticed that all inventory in the Expedia reservation is always seconds class and staff at the hotel told me that Bonvoy member get many priviledges- 1- check in priority 2- the stay wouldn’t count on my membership 3- my coworkers paid less and got better rooms 4- I made a reservation for a double from and got a single 5- late check in total Expedia benefit $2.88 not worth the nightmare and rather use my hotel memberships
Business
10/10
Exceptional
12 Apr 2024
Jeannie
Hotel is very nice. A big mall with a food court on the third floor is just 5 minutes walk. Literally just across the street. The Coffee Lab with great coffee is just next door. There are a lot of people walking even at night. The room is quiet. Bed is comfortable. Pillow is just ok. Everything is very cheap there. I was tired from a long tour and ordered room service. The price is very good with no extra charges. I have to give the guy some tips which he didn’t expect! Highly recommend this hotel. Oh, I see policemen around the hotel all the time. Very safe!
Leisure Self
10/10
Exceptional
08 Apr 2024
Hugo
Very close to everything around the city
Leisure Partner
10/10
Exceptional
01 Mar 2024
Arsineh
Loved everything about this property, location, service, style of hotel and rooms. Loved how they provide fresh water and lemonade throughout the day. Being gluten free and dairy free, they were very accommodating at the restaurant. Only negative was, I felt the room and everywhere was clean, except inside the bed we found hair. We did not bring this up to the staff, as we were only there for one night and it was already too late in the evening to change rooms or sheets.
Leisure Pet
10/10
Exceptional
26 Feb 2024
MARIA

More than your money’s worth!

You make fabulous pisco sours at your bar! I loved the bar service! And everyone at the hotel was friendly and very courteous- and the price is good. Keep working on eco friendliness, something in the lobby re what you are trying to do. And good restaurants at walking distance. Thank you!!
Friends_and_family Friends
2/10
Poor
18 Feb 2024
Shehryar
Absolutely terrible service. It feels like they don’t care at all. I am Marriott Gold Bonvoy member as well. It seemed that they were not happy that I used Expedia, hence providing a lower level of service.
The issues started with them charging us more than what Expedia reservation was for. Once I pointed that out, the agent made it feel like she did me a favor by discounting the tax and charging close to the reservation amount, but still higher than that.
The major issue was that the bathroom kept getting flooded if one took a shower. Their shower was not leveled. I called to inform them, and rather than offer to address it, the agent asked “what do you need”? Well, I asked for several towels and once they arrived, I had to wipe dry the bathroom floor. The staff couldn’t care less. Upon checkout, I informed another agent and he couldn’t care less either.
It was a terrible experience. This hotel does not deserve to be rated 5-stars. Beware!!!
Leisure Partner
10/10
Exceptional
03 Feb 2024
Steve
Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Leisure Friends
8/10
Excellent
28 Dec 2023
SEUNG BAE
Gracias
Business Self
10/10
Exceptional
10 Dec 2023
Daunesh

Excellent hotel and very convenient to stadium

Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Friends_and_family Friends
10/10
Exceptional
07 Nov 2023
CARLOS
centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
Leisure Family
8/10
Excellent
02 Oct 2023
Verified traveler

Will come back

Convenient location, good customer service
Business
10/10
Exceptional
07 Sep 2023
Luis
Atención personalizada y cortes.
8/10
Excellent
22 Jun 2023
Zaiyi
The hotel is safe and way many staff there to keep an eye on anyone who walks in. Location is in uptown/new city, close to the big mall and the Quito central park (Parque Carolina). No microwave access is very inconvenient. Arrival after midnight and trying to get hot drinkable water takes 10 minutes for the staffer to get the bottle filled. No concierge service available means they only target the business people, not tourists. Checking in after midnight the front desk lady showed slightly impatient trying to get me away ASAP when I asked a few questions. No email address available to communicate before arrival. When booking I indicated I wanted a quiet room upstairs. But they assigned me a room on 1st floor. When I persisted a room on higher floor, the front desk lady relented. Some staffers' English level was not proficient.
10/10
Exceptional
18 Jun 2023
Daniel
I’ve stayed many times at the Sheraton. service is always great. Location is excellent.
10/10
Exceptional
12 Jun 2023
Nereida
Excellent overall! Great breakfast!
Business_and_leisure Family
4/10
Poor
26 May 2023
RONALD
I don't usually write reviews but I thought this was necessary. It's very noisy if you are on the side of the giant stadium just outside your window. Our toilet did not flush. There was nothing open in the hotel past 11pm to get anything. A snack, water, toothpaste etc. The staff was not very helpful.
Leisure Friends
10/10
Exceptional
02 May 2023
Silvia
i loved everything in this Hotel.
Business Self
2/10
Poor
09 Mar 2023
shaun and wendy
$61 charge to check in 2 hours early. $25 per person for breakfast buffet. No coffee or tea in room. Over charged my credit card so total cost was $1100 for 3 nights. Will never stay at Sheraton again
Business_and_leisure Partner
10/10
Exceptional
07 Feb 2023
Judith
Very nice and helpful hotel staff!
Thanks for making everything work so well.
Leisure Family
10/10
Exceptional
31 Dec 2022
Warren
We loved this hotel!!
Staff extremely friendly. Suites super clean and the food is even better!!
We’ll be back for sure
Leisure Family
2/10
Poor
30 Nov 2022
Antonio
old hotel, rude staff. Did not honor club level as paid for.
Business Partner
10/10
Exceptional
27 Nov 2022
Orietta
The cleaning staff is fantastic! The surrounding area is easy for walking to dinning, shopping, and really anything you may need.
Leisure Family_with_children
10/10
Exceptional
27 Sep 2022
Lucinda
Very clean property and rooms. Outstanding staff also.
Leisure Family
8/10
Excellent
24 Sep 2022
Stewart
Hotel is in a great location for restaurants, mall and close to a large park. The gym weights could do with upgrading but has the essentials. Food is not great in the hotel but, there is lots of choice outside.
Leisure Self
10/10
Exceptional
20 Aug 2022
Susan
Property was centrally located on a safe to walk at night street and the staff was very helpful and polite.
Leisure Family
10/10
Exceptional
12 Aug 2022
FEDERICO
🤗
Leisure Family_with_children
8/10
Excellent
16 Jul 2022
ALEJANDRO

A good choice

Amazing service and staff friendliness.
Not so good food
Business
10/10
Exceptional
12 Jul 2022
Na
Many hotels in Quito did fancy interiors much better than Sheraton. But if you are looking for a quiet, safe, convenient, and friendly hotel, I definitely recommend Sheraton. I think Sheraton did basic systems much better than other hotels. I believe the good things are not visible, but you can feel them. The room is quiet, and the clothes dry fast...all these mean the construction team might add enough insulation for each demising wall and exterior so I can feel a comfortable environment. Also, the internet is fast. That supports me to work remotely. Sheraton staff are very professional, helpful, and friendly.
Business_and_leisure Self
6/10
Pleasant
26 Jun 2022
Danielle
I would recommend the hotel- it is clean and well located- but it didn’t have a great vibe.
Leisure Family
10/10
Exceptional
30 May 2022
Greis
I like the staff es the best , the person who clean the room very good the bottoms, the people at the door excellent, all the staff well training.
thanks for all your love
Business_and_leisure Friends
10/10
Exceptional
21 May 2022
Greis
The staff is fantastic
Leisure
10/10
Exceptional
26 Apr 2022
Natasha

Awesome- Safe Stay

Excellent service overall! Everyone was so cordial and polite! I’ll be back for sure.
Friends_and_family Family
10/10
Exceptional
25 Apr 2022
keith
tours would pick you up there, their was several restaurants in walking distance, security was good. & a large shopping center was near
Leisure Self
10/10
Exceptional
24 Apr 2022
keith
Always friendly
Leisure Self
8/10
Excellent
09 Apr 2022
BERLY
Nice!!
Leisure Friends
10/10
Exceptional
01 Apr 2022
Jose
Great place to stay at a very nice and convenient location.
Leisure Family
10/10
Exceptional
03 Mar 2022
VICTOR
Excellent place to stay….superb service..
Leisure Family
10/10
Exceptional
20 Feb 2022
tiffany
Every was awesome just a few issues. Sink faucet sprays water everywhere and iron not working. Otherwise everything was great and your staff was excellent.
Leisure Family
10/10
Exceptional
14 Feb 2022
Koong
The hotel is located in downtown Quito within walking distance from the big Quicentro mall to the north and the Megamaxi supermarket and a big cinema to the east. Great restaurants around the hotel.
Business_and_leisure Self
10/10
Exceptional
24 Nov 2021
Asim Ghazanfar

nice, safe hotel!

very nice hotel and friendly staff with good knowledge about what to see and do. as there was an earthquake during my stay, it was great to know that the building is made to tolerate strong earthquakes.
I will be back!
Business
10/10
Exceptional
15 Nov 2021
Giovanni
Best location in Quito Ecuador!
Friends_and_family Family
4/10
Poor
15 Nov 2021
Ivanova
Muy buenas instalaciones, lamentablemente su staff no es pro-huesped buscando soluciones a las necesidades básicas, necesitaba hacer check in más temprano, y la unica respuesta fue, es a las 3:00 pm; estamos full; que tal ofrecer guardar mis maletas, o esperar en el Bar o Restaurant del Hotel. Por ultimo, al momento de retirarme necesitaba un taxi a una zona cercana, y el botones me hizo mala cara al darse cuenta que no iba al aeropuerto, entienodo que los locales no somos el core del negocio, y que probablemente yo no vuelva pero si seguramente no lo recomendaré para quienes vengan de visita.
Leisure Self
10/10
Exceptional
31 Oct 2021
Kevin

High end service, unbeatable location

Definitely a five star experience. I wish my stay had been longer. The accommodations and service were exceptional.

They key detail for Sheraton Quito, however, is the location. Quicentro shopping mall (and therefore the incomparable Crepes & Waffles) is right across the street. And the street that the Sheraton is on is loaded with restaurants.
Business
8/10
Excellent
13 Oct 2021
Jon
Lovely hotel very close to a big shopping mall.
Leisure Family
10/10
Exceptional
11 Sep 2021
SEUNG BAE
Thanks
Business Self
10/10
Exceptional
09 Aug 2021
Verified traveler
Well located to restaurants, shopping and Carolina Park.
Business_and_leisure Family
10/10
Exceptional
30 Jul 2021
Verified traveler
Amazing experience in out first post- Covid adventure. Luggage was strap disinfected as we arrived, every one in masks and when I forget as I left the restaurant, I was corrected. The room was marked “disinfected.” The front desk staff dealt deftly with a change of breakfast plans. The staff and chef extremely helpful with a gluten-free guest. They couldn’t be more helpful and professional.
Leisure Family
10/10
Exceptional
21 Jul 2021
Verified traveler
Location
Business Friends
10/10
Exceptional
25 Jun 2021
Allen

My stay in Quito

It was awesome. The staff was very professional. room always clean and the coffee was great‼️
Business
10/10
Exceptional
15 Jun 2021
Verified traveler
The staff was amazing. They made the trip wonderful by giving us names of places to visit and setting up cars for us. The breakfast was awesome. I truly appreciate that the majority of the staff spoke English.
Amy
Leisure Partner
10/10
Exceptional
10 Jun 2021
Verified traveler
The best thing this girl has is its staff; super friendly and helpful. The location is great, next to many restaurants and shops and a nice mall. I stayed in a Club Room on the 10th floor. It has everything I needed and a nice city view.
Business Self
10/10
Exceptional
05 Jun 2021
Verified traveler
Las habitaciones no tienen líquidos como agua en las neveras y el personal de recepción algunos llegan a ser desagradables
Business_and_leisure Friends
10/10
Exceptional
15 Apr 2021
Valerie

Excellent hotel!!!

It was amazing! Extremely clean, comfortable beds, great shower, and awesome cable! Will stay again!
Self
8/10
Excellent
26 Mar 2021
Verified traveler
It was a little noisy around the hotel ; to much traffic, people talking earlier in the morning
Friends_and_family Family
10/10
Exceptional
13 Mar 2021
Verified traveler
Absolutely amazing property; I enjoyed my stay at the Sheraton!
Friends_and_family Partner
10/10
Exceptional
11 Jan 2021
Verified traveler
Very good hotel. Nice place and kindle people. It is a great place.
Leisure Family
10/10
Exceptional
30 Dec 2020
Verified traveler

Awesome hotel

It was great A++.
Self
10/10
Exceptional
17 Dec 2020
Diego
Excellent service, great facilities and location. The only opportunity to improve is the room’s temperature which in the evenings is extremely cold and the hotel doesn’t have a heating system.
Business
10/10
Exceptional
16 Mar 2020
Craig
Everything. Incredible attention to detail. You will not be disappointed!
Friends_and_family Family
10/10
Exceptional
21 Feb 2020
Lynne

Sheraton in Quito

This was a nice hotel and it was great to stay there on our last day in Ecuador. I wish we had more time to enjoy the amenities. The hotel gave us a wonderful recommendation for a restaurant in the area: Achiote.
Partner
10/10
Exceptional
09 Feb 2020
Andres
Very nice and clean
Lobby was in the middle of renovation so couldn’t really see it
Friends_and_family Partner
10/10
Exceptional
02 Feb 2020
Verified traveler
Modern hotel with good room sizes and excellent staff
Leisure Partner
10/10
Exceptional
21 Jan 2020
Dawn

Great stay!

The hotel had excellent service and was located in a vibrant part of Quito with shopping and restaurants close by. The reception area was under construction but the directions were clear to go to another floor for the reception area.
Partner
10/10
Exceptional
12 Jan 2020
John

Comfort in Quito

Comfortable room. Great breakfast. Lots of good restaurants nearby. And shopping. And a large park.
Partner
10/10
Exceptional
31 Dec 2019
Verified traveler

Review

Exceptional service. Best in a long time
Friends_and_family Friends
8/10
Excellent
09 Dec 2019
Verified traveler
Excellent attitude from staff, nice and service oriented.
Business_and_leisure Self
10/10
Exceptional
01 Dec 2019
Verified traveler
Accidentally left a hat in my room. Came back the next day and they had it!
Leisure
10/10
Exceptional
14 Nov 2019
Cynthia
The Sheration Quito Hotel is well located. The rooms are clean and very comfortable beds. The gym area is very nice with a large Jacuzzi the only downfall is that it doesn't have an outdoor pool. The staff is number one very helpful. This hotel has a lot of amenities. Would definitely go back loved it.
Leisure Friends
10/10
Exceptional
28 Mar 2019
Verified traveler
Good hotel, clean and very polite and helpfull staff
8/10
Excellent
15 Mar 2019
Damian
Good but pricey
10/10
Exceptional
16 Feb 2019
Jana
Great staff and very nice
Friends
10/10
Exceptional
07 Dec 2018
Salvador

Great hotel staff

The whole hotel staff was very friendly and helpful. They always addressed by my name (from the first day).
8/10
Excellent
22 Sep 2018
Magdalena
It was good

Location & surroundings

Sheraton Quito
Rep£blica del El Slavador Av. Naciones Unidas, Quito, Ecuador

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Sheraton Quito

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