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San Jose de Puembo Quito Airport, an Ascend Member

Quito · Ecuador

Manuel Burbano, 2View location

9.4/10Excellent461 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood8.2/108.2
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About San Jose de Puembo Quito Airport, an Ascend Member

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

The smoke-free San Jose Quito Airport, an Ascend Hotel Collection Member in Quito, is located in the heart of Puembo Valley near the Mariscal Sucre International Airport, Virgen del Panecillo, Basilica and the Middle of the World.

Our pet-friendly hotel offers amenities like a restaurant, free WiFi, free breakfast, free airport transportation and a fitness center, to name a few. Get to know the city then relax in your room featuring a TV, coffee maker, desk, hair dryer and an iron and ironing board.

Focus on your destination in a whole new way when you stay at the San Jose Quito Airport, an Ascend Hotel Collection Member. Book now.

Read more about this hotelShow less

With a stay at San Jose de Puembo Quito Airport, an Ascend Collection Hotel in Puembo, you'll be 9 mi (14.5 km) from Scala Shopping Mall and 10.5 mi (16.9 km) from Paseo San Francisco.

This family-friendly hotel is 16.6 mi (26.8 km) from Parque La Carolina and 2.4 mi (3.8 km) from Chiche. Stay in one of 78 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puembo?

This hotel has 10764 square feet (1000 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a bus station shuttle is also provided at no charge.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 9:00 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Please be aware that cats reside at this property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - 1790834670001
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 10 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chiche 3.8 km / 2.4 mi
Gallardo 7 km / 4.3 mi
Ilaló 13.7 km / 8.5 mi
Scala Shopping Mall 14.5 km / 9 mi
Cumbaya Park 15.8 km / 9.8 mi
University of San Francisco Quito Campus 16.8 km / 10.5 mi
Paseo San Francisco 16.9 km / 10.5 mi
Sanctuary of El Guápulo 21.1 km / 13.1 mi
Guápulo Viewpoint 22.2 km / 13.8 mi
Statue of Francisco de Orellana 22.2 km / 13.8 mi
University Andina Simón Bolívar 23 km / 14.3 mi
National Polytechnic School 23.3 km / 14.5 mi
General Rumiñahui Coliseum 23.5 km / 14.6 mi
Concentración Deportiva de Pichincha 23.5 km / 14.6 mi
Salesian Polytechnic University 23.6 km / 14.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)
  • Check-in hour
  • Check-out hour
  • Lift access
  • Gym
  • Restaurant
  • Hot tub
  • Horse riding
  • GolfExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    San Jose de Puembo Quito Airport, an Ascend Member

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about San Jose de Puembo Quito Airport, an Ascend Member

9.4
Excellent
461 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
8.2 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Mok Kok
Nice green areas
Friends
10/10
Exceptional
17 Jul 2026
Kyle
We didn’t arrive until late due to flight delays, but what we saw was beautiful. It feels like a little oasis among our travels. The staff was very welcoming, the restaurant is large but has a very cozy feel to it, and the shuttle service was phenomenal dealing with our crazy times in/out.
Wish we had more time there than just a layover to explore the surrounding area. When we make it back to Quito we will be staying for a much longer time.
Family
4/10
Poor
12 Jul 2026
Anna
Clean room, nice bed and nice garden. Couldn't use the pool because of an event. Blaring music and partying all night long. No food options between 3pm and 6pm despite an advertisement in the room for after hours pizza option. Front desk never answered phone or whatsapp. Inquired at front desk about pizza options and they said to come back in half an hour, came back and was met with sarcasm from a different staff member to maybe try a restaurant for food. When I was checking out they stated I had an outstanding restaurant charge, which I did not. When I asked when the charge occurred, the staff member asked why I couldn't remember when I ate. Plenty of friendlier hotels in the area to go to.
Self
10/10
Exceptional
07 Jul 2026
Carla
The place is amazing , is not my first staying . This time I chose to pay at property… be sure they give you the price you have on your booking and expect they will charge you extra fees that is explained in the fine line of the reservation.
Other than that . Everyone is super nice and amenities are always amazing . Ride the horses !! It’s worth it
Family
10/10
Exceptional
01 Jul 2026
Jaime
Beautiful property for an extended airport stop over. Good food. Fun amenities for my kid. Loved!
Family_with_children
10/10
Exceptional
22 Jun 2026
MARIA
It was our first time in this hotel and it’s a hidden jewel. An old traditional house and farm transformed into a beautiful boutique hotel. Great service, on time shuttle, very comfortable room, delicious food. We would like to come back with family for a longer stay
Partner
10/10
Exceptional
09 Jun 2026
Tom
The property is beautiful. Rooms are clean & comfortable. Wide selection of food.
Self
10/10
Exceptional
08 Jun 2026
Arno
Super peaceful, clean air, llamas on property, birds and vegetation. Massive size rooms in the 800 and 900 rooms at least. Airplanes pass directrly above but not very noisy. Great varies food with express service at the in hotel.
Partner
10/10
Exceptional
03 Jun 2026
Edna
Beautiful property. We enjoyed walking around the well-maintained premises and seeing the llamas. Rooms are well laid out and spacious. Breakfast and dining facilities were great and so was the food. Highly recommended.
Family
10/10
Exceptional
01 Jun 2026
Diego
Totally recommend
We’ll be back
Family
10/10
Exceptional
29 Apr 2026
Joyce
Very nice breakfast.
Lovely grounds.
Partner
8/10
Excellent
24 Apr 2026
David
Mixed feelings.... Great facilities but you couldn't use them all the time (tried to use the main pool on one of the days it's was supposed to be open, and was told I couldn't use it), and the waiters couldn't be bothered to help (the owner had to intercede to get one of the waiters to help me)
Self
6/10
Pleasant
19 Apr 2026
John
The breakfast was wonderful and everything was very fresh. The rooms were clean, but to keep the airplane noise down, it is necessary to keep the windows closed--which leads to a warm room as the night progresses. The pillows they provide are rock hard and, hopefully, they listened to our recommendation and have changed them to ones that are more comfortable. They offer water from a 5-gallon bottle from which you can fill up a large glass jug they provided in the rooms. The grounds are enormous and well-maintained. Llamas wonder around mowing the lawn.
Family
4/10
Poor
24 Mar 2026
Maureen
Airport shuttle sucked
Self
8/10
Excellent
22 Mar 2026
Diana
There was no shuttle
10/10
Exceptional
09 Mar 2026
SANTIAGO
Great place to disconnect and reconnect with what really matters in life.
Self
10/10
Exceptional
05 Mar 2026
Helen
I had no problems booking a transfer to the airport which left on time.
Self
10/10
Exceptional
24 Feb 2026
Michael
Clean, comfortable rooms. Large beautiful grounds.
10/10
Exceptional
31 Jan 2026
William
Beautiful facility. Nice beds and pillows.
8/10
Excellent
26 Jan 2026
Jagdev
Great room, clean , very good breakfast , great helpful staff, just one caveat .. it is far from downtown , but close to the airport , will take you 1.5 hours to get to downtown by car at a cost of about $25/30 range. There is no shopping or transportation near by. Safe in the room but no fridge etc.
Leisure Self
6/10
Pleasant
20 Jan 2026
JoAnn
Good: breakfast, beautiful grounds, wildlife roaming freely, nice staff, 20 minutes from the airport.
Not so good: shuttle that was confirmed never arrived at the airport, temperature was 50-60 degrees and there is no heat in the rooms, no ATM, only four TV channels in English and no staff knew which ones they are, was told we would be reimbursed for the taxi to the hotel but that didn’t happen.
10/10
Exceptional
15 Jan 2026
Alexandra
Very nice place! The food was delicious! And excellent customer service!
8/10
Excellent
21 Dec 2025
Susan
Great hotel. The only negative is its a $30 one way taxi to the city. Its about an hour drive. It's a great hotel to rest but there is little to do nearby.
Leisure Self
8/10
Excellent
27 Nov 2025
shaji
Area around the hotel is well maintained
10/10
Exceptional
18 Nov 2025
Richard
The facilities are wonderful. The staff is even better. Will return on next trip
10/10
Exceptional
04 Nov 2025
TL
The staffs are very nice, the food is very good, and the property is very pretty with lots of things to do in the hotel.
Leisure Family
10/10
Exceptional
03 Nov 2025
Almut
Staff was extremely accommodating and friendly. Provided a ride to the airport at 3 am with a box breakfast. Very clean, quiet, comfortable. Great food at restaurant. Will come again👍👍👍
Business
10/10
Exceptional
07 Oct 2025
Edward
A great place to stay before going on to the Galapagos. Hotel is well maintained and everyone was so friendly. I will definitely stay there again.
Leisure Partner
10/10
Exceptional
28 Sep 2025
James

Lovely Property!

Lovely grounds! Great place for a stay in Quito. Very nice staff who gave us a ride to the airport. The property is peaceful (except when the neighbors were blaring their music outdoors--although the hotel is obviously well-insulated, because we could not hear it in the rooms.) We were passing through, but I wish we could have had time to just enjoy the outdoors.
Partner
4/10
Poor
10 Sep 2025
Wendy
Terrible customer service, the pool area was dirty, a lot of people were complaining about it that day, breakfast selection was poor and the food was cold. Not recommended at all.
Leisure Family
10/10
Exceptional
29 Aug 2025
Zhuang
This is a wonderful hotel. I had a great experience. The staff members are kind and professional, I decided to book this hotel again when I return I decided to book this hotel again when I return from Galapagos to Quito.
Leisure Family
4/10
Poor
21 Aug 2025
Alissa
Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.
Partner
8/10
Excellent
10 Aug 2025
Nevaeh
We had a lovely stay here, friendly helpful staff, pretty views, lots of activities for kids etc.
Leisure Family_with_children
10/10
Exceptional
25 Jul 2025
Sarah

Gorgeous views and delicious breakfast

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
Michelle
Excellent service, beautiful property, staff go above and beyond. They have llamas and peacocks on the property.

Highly recommend!
Leisure Friends
10/10
Exceptional
04 Jul 2025
Irene
Very nice hotel, especially the property grounds. I loved waking up to llamas outside my window! Breakfast was good and they have a nice little gym
Leisure Self
10/10
Exceptional
27 Jun 2025
Maria
There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.
Leisure Family
10/10
Exceptional
09 Jun 2025
Sharyn
A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.
Leisure Self
8/10
Excellent
27 May 2025
Sammy
Bonito lugar
10/10
Exceptional
26 May 2025
Daniela

Beautiful grounds, clean, and friendly staff!

Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!
Friends_and_family Family
10/10
Exceptional
20 May 2025
Kathryn
Beautiful place
Leisure
10/10
Exceptional
24 Apr 2025
Courtney
The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).
Leisure Family
10/10
Exceptional
21 Mar 2025
Tamela
I loved this place with the Llamas roaming, the beautiful grounds, the gym, the dining, the rooms and close enough to the airport that we could come in and leave. Thanks!@
10/10
Exceptional
08 Mar 2025
Perla
Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.
Leisure Partner
10/10
Exceptional
24 Feb 2025
Yifan
Amazing hotel compound. Uber eats delivery to reception no problem.
Was colonial era rancher’s property. Large green area.
10/10
Exceptional
22 Feb 2025
Elena
A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.
Leisure Partner
8/10
Excellent
08 Feb 2025
Patricia
I already submitted a review, then came back and stayed one more night. The room had a dehumidifier in it. For good reason. A lot of moisture and smelled like mildew. It was cold so we grabbed a blanket from the closet. So stinky with mildew. This room was 108, our previous room was 816, no mildew or complaints. Don’t expect a spa treatment, don’t think too many people order them and when I wanted a facial, they tried to get their staff to work… no takers.
10/10
Exceptional
07 Feb 2025
Patricia
It’s so beautiful! The trees are amazing. Birds everywhere and Llamas roam the grounds. The food is delicious and the staff are extremely friendly. Carlos is a great waiter and super friendly. They pick you up from the airport and will take you back. Luggage storage too!
Leisure Partner
10/10
Exceptional
25 Jan 2025
Robyn
We had to leave at 3 am and were cheerfully accommodated by the staff.
Leisure Partner
8/10
Excellent
22 Jan 2025
Karyn
No one spoke English. Food not available at 7pm
Room nice
10/10
Exceptional
18 Jan 2025
Melida
Very good service! Nice and clean room!
Business_and_leisure Self
10/10
Exceptional
04 Jan 2025
Bethany
We checked in late at night and the staff made it quick and easy to get in to our room. We woke to a stunning view of the grounds, alpacas grazing, and flowers blooming. The breakfast is delicious, there’s a treasure hunt for kids, a relaxing steam room, and plenty of water stations to refill your bottles. Would stay again!
Leisure Family
10/10
Exceptional
28 Dec 2024
Carlos
Un lugar lindo, comodo , calmado, excelente ambiente familiar
Leisure Family_with_children
10/10
Exceptional
15 Dec 2024
James
Picked me up at the airport and brought me back. Beautiful rooms and amenities. Lovely restaurant onsite.
Leisure Self
10/10
Exceptional
20 Nov 2024
Gina
Great location , peaceful amazing rooms
10/10
Exceptional
19 Nov 2024
vernice
Wonderful and beautiful stay.
Business_and_leisure Self
10/10
Exceptional
29 Oct 2024
Jordon
Very nice property while traveling with a kid and a dog! Lots of green space! Restaurant served great food and Staff were great! Will definitely be back!
Leisure Family_with_children
10/10
Exceptional
09 Sep 2024
jorge
Excelente
Leisure Family
10/10
Exceptional
06 Sep 2024
Joanne
Very nice property.
Leisure Friends
10/10
Exceptional
13 Aug 2024
Gennady

Highly recommended!

Excellent hotel option not far from Quito airport!
Partner
10/10
Exceptional
31 Jul 2024
rebecca
The grounds were beautiful. The breakfast was wonderful.
The room was very comfortable. The shuttle to and from the airport was a bonus.
Leisure Partner
10/10
Exceptional
31 Jul 2024
Danielle
The property was beautiful, the service was excellent, everyone was friendly and helpful. I enjoyed my stay!
Business_and_leisure Self
10/10
Exceptional
30 Jul 2024
Stephanie
I loved the grounds, the animals on the grounds, and the blackberry juice!
8/10
Excellent
19 Jul 2024
Veronica
Convenient.
10/10
Exceptional
12 Jul 2024
Jill

Definitely a place to stay.

Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.
Friends_and_family Friends
10/10
Exceptional
07 Jul 2024
William
Great location, great service and very clean!
Leisure Self
8/10
Excellent
07 Jun 2024
Nickie
The property is beautiful and absolutely worth the money. I did not give 5 stars because I attempted several times to contact the hotel ahead of time and again after I arrived at the airport. I never received a response. Fortunately the taxi stand rep contacted them for me -after quite a while - and arranged transportation to the hotel.
Leisure Self
10/10
Exceptional
04 Jun 2024
richard
The antithesis of your typical airport hotel
Business Self
10/10
Exceptional
04 Jun 2024
Carla
Llamas and nature and the roses everywhere . So beautiful and peaceful
10/10
Exceptional
21 May 2024
Fredy
Nice place, although weekends or holiday's could be noisy, a lot of locals party.
Business
10/10
Exceptional
15 May 2024
BOLIVINA

Hermoso hotel

Hermoso lugar , recomendado ampliamente , un lugar para disfrutar, cuidan cualquier detalle , con traslado al hotel gratuito
Partner
4/10
Poor
16 Apr 2024
RONALD PALMA
Customer service needs improvement , old property too expensive
10/10
Exceptional
04 Apr 2024
danielle
safe. transportation to airport. beautiful grounds and spa
Leisure Family
10/10
Exceptional
31 Mar 2024
Eduardo
The staff is really friendly. The food is amazing and the rooms are very comfortable.
Business Self
10/10
Exceptional
24 Mar 2024
Katrina
Beautiful authentic boutique hotel. I had to stay one night on my way to Galapagos and did not want to stay at one of those chain modern places. This hotel is very charming, with hammocks outside and place to walk safely on the property. Bonus airport transfer included. Onsite restaurant open till 10PM with great food.
Leisure Self
10/10
Exceptional
22 Mar 2024
Lynne
Great location near the Quito airport! I loved the peaceful property, professional staff, and the personalized transportation back and forth to the airport. Highly recommended if you want to relax and rewind after flying into Quito.
Leisure Self
10/10
Exceptional
15 Mar 2024
Lynne
Lovely place to stay in between flights from the Quito airport. The grounds are beautiful, the property charming and perfectly clean, and the staff went out of their way to make my stay pleasant. I enjoyed the breakfast and excellent transportation to and from the airport. Highly recommended.
Leisure Self
10/10
Exceptional
13 Mar 2024
sohrab
Just a wonderful glamorous old mansion run professionally with no short cut, breakfast was great and shuttle on time, loved it I’ll stay again on my way back from Galapagos.
10/10
Exceptional
05 Mar 2024
Phyllis Marlene
The landscaping in gorgeous; the trees, flowers, places to walk. I love birding here and the peacock, alpacas! Quiet enough at night. Super nice staff. Fantastic breakfast buffet.
Leisure Self
10/10
Exceptional
27 Feb 2024
Avtar
This historical building was great to stay in and very comfortable. We had major problems contacting the hotel and arranging shuttle pick up but it worked out in the end.
Leisure Partner
10/10
Exceptional
16 Feb 2024
Shannon
The property was well maintai ed and the garden was beautiful. Food was good. Airport shuttle on time and quick.
Leisure
10/10
Exceptional
15 Feb 2024
Eva
Great customer service,very friendly and helpful staff.
Leisure Friends
10/10
Exceptional
14 Feb 2024
Deborah

Lovely hotel indoors and outdoors

Personnel are very accommodating to non-Spanish speaking guests, very helpful with any questions or issue. Delicious and varied menu choices. Beautifully managed gardens.
Friends_and_family Friends
10/10
Exceptional
08 Feb 2024
Shirley
Último minuto de reservar por motivo de viaje, pero fue una excelente opción, lo amé. La habitación, igual que el lugar súper cómodo y su staff es demasiado amable y respetuoso. Aunque no tuve la oportunidad de estar el día completo, ellos ofrecen desayuno y también dentro de la hacienda tienen unos buenos tips para hacer como paseo en caballo por medio de la finca, entre más opciones. Lo único q recomendaría es q pongan una mini nevera en las habitaciones. Después de todo eso sigue siendo un 10/10
Business_and_leisure Self
10/10
Exceptional
03 Feb 2024
Karen
A very lovely place. Wonderful gardens.
Leisure Partner
10/10
Exceptional
03 Feb 2024
charlie
The people here are very helpful, they go above and beyond. I highly recommend this place.
Leisure Self
10/10
Exceptional
23 Jan 2024
Fredy
Good
Business Partner
10/10
Exceptional
22 Jan 2024
Susana
Todo estuvo perfecto.
Leisure Partner
6/10
Pleasant
03 Jan 2024
Fredy
1 of the receptionist really annoying
Business Family
10/10
Exceptional
28 Dec 2023
Morgan
Beautiful resort near the airport. The grounds are amazing and the gym is probably one of the best equipped gyms I have seen in my travels. The staff are great and the breakfast is good. If you have to travel into Quito it will be ~$25 for the taxi, a little bit less coming back. Be prepared to show a taxi driver where it is on the map. I would stay again
Leisure Partner
2/10
Poor
19 Dec 2023
Pat
Had an xmas party all afternoon and evening.
No restaurant service(no dinner for me or any other regular guest's).The special people at the party seemed to have plenty of food and drink))
Was very loud could hear clearly in my room on an empty empty stomach.
Also did not pick me up at airport as agreed.
I do not recommend this hotel.
Stay away at any cost!!!$$$
Business_and_leisure
10/10
Exceptional
09 Dec 2023
Mark
Everything was excellent. Expedia online description of property was very accurate. Transportation to airport was convenient and excellent. Will definitely stay at this property again when in Quitó.
Leisure Friends
10/10
Exceptional
02 Dec 2023
Michael
I liked being closer to the airport for my one-night needed stay here, and the price point was perfect and fair. I don't have any dislikes.
Leisure Self
10/10
Exceptional
30 Nov 2023
juan carlos
Good
Business
8/10
Excellent
28 Nov 2023
wendy
I enjoyed my stay with my family of 5 including children. It is a bit outdated but nothing too serious. I did have an issue with transportation upon my arrival i would just suggest to confirming a shuttle service a couple time before the trip.
Leisure Family_with_children
10/10
Exceptional
27 Nov 2023
VICTORIA
At just 20 minutes from the airport, a beautiful place to stay with gardens and greenery. Ideal for kids.
Leisure Family_with_children
10/10
Exceptional
26 Nov 2023
Peter
The property is very unique, the staff are super friendly and helpful and the food is good and reasonable. This is a well run hotel.
Leisure Family
10/10
Exceptional
22 Nov 2023
Aurea
Incredible property worth the price. They have an on staff nurse as well in case there are any medical issues that arise that may require care while waiting for emergency services or MD
Business_and_leisure Friends
8/10
Excellent
07 Nov 2023
Linda
For the airport shuttle, I was told that a taxi driver would meet me at the Quito Airport with a placard with my name on it. That didn't happen, even though I arrived right on-time. However, I spoke with some taxi staff in the airport and it didn't take long to straighten that snafu out. Making arrangements for the return shuttle to the airport was no problem with excellent service.

The breakfast at the hotel was excellent, and the rural location of the hotel is peaceful with nice grounds. Of course, the rural location means that it's a long ways to anywhere, but it was only about a 20 minute walk down the road to the Town of Puembo that has a nice plaza. The hotel also has two outdoor pools & both were covered w solar hitting blankets when I arrived, so I was not sure if I would get a chance to swim but they opened the spa pool and had hot tubs too.

For Quito, you can also catch the bus right in front of hotel (passes about every 20 to 30 minutes) and ride it all the way to its last stop to the Rio Coco Bus Terminal in Quito. Once at the Rio Coco Terminal, walk over to the part of the terminal where the blue buses are arriving, as near that point is the stop for the 3-cabin electric bus (called a trolley) that you can take to reach the Plaza Milan stop right next to the historic center of Quito. The electric bus travels in a dedicated lane in the middle of a main avenue -- so it is faster than a normal bus.
10/10
Exceptional
05 Oct 2023
Bridget
The property itself was wonderful!! Very quiet except for the planes flying over head once in a while. Very well taken care of, wonderful staff, very helpful and wonderful food. Would recommend to anyone!
Leisure Partner

Location & surroundings

San Jose de Puembo Quito Airport, an Ascend Member
Manuel Burbano, 2, Quito, Ecuador

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San Jose de Puembo Quito Airport, an Ascend Member

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