Quality Inn Acworth North

United States , Atlanta - GA
Acworth, 5035 Cowan Road
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100 reviews shown

6/10

Pleasant

27 Apr 2026

Trilby

Coffee maker didn’t work in room
Outlets broken
No AC

Partner

6/10

Pleasant

27 Apr 2026

Madeline

Pool wasn’t working.
Breakfast area was closed.
Most outlets and/or lamps were not functioning.
Had to move ROOMS due to broken ac in the middle of the night to a room that was not a king size bed as originally paid for. wasn’t comped well for inconvenience.

Partner

4/10

Poor

04 Jan 2026

JoAnn

The first assigned room smelled terrible and had a stain on the bedding. The room we stayed in was only slightly better. The bathroom was disgusting-toilet wobbled and not secure, used bandaid behind the door, desk chair was filthy and old. Breakfast was limited to sugar cereal and waffles. I will NEVER stay here again.

Leisure Pet

10/10

Exceptional

21 Dec 2025

Stephanie

Everything was great

4/10

Poor

24 Nov 2025

Cheyenne

Room was gross. Stains on the bed sheets, stains on the chair.

6/10

Pleasant

09 Nov 2025

CHARLES

The tub and shower fixtures were leaking water. The bathroom and toilet area is too small. Sink fixtures were loose and not secured.

Business Pet

10/10

Exceptional

28 Oct 2025

Kane

The staff is incredible, especially the housekeeping crew. Breakfast is great. Quiet place. Definitely a go to place if you’re in the area

Self

4/10

Poor

06 Oct 2025

Bradley

There was only yogurt, waffle, coffee, juice. No cereal, muffins or fruit. Worst breakfast ever for a known brand motel. Shameful.

Business Self

4/10

Poor

27 Aug 2025

Egon

This property was barely habitable. Walked in the room only to be greeted by an unsightly brown stain on the bed cover. There's no way the cleaning person didn't see it. Was turned off immediately. Ended up foregoing the 2nd night. Would never recommend this filthy establishment.

Leisure Family

4/10

Poor

28 Jul 2025

Ericka

Needing update

Needed an update. Not in good area. Just felt not clean due to bug spray smell and very dark carpet. Lamps not in good shape and looked like fire hazard. TV very outdated and hard to work. Finally got a picture which was 1/2 the size of the screen.

Partner

8/10

Excellent

19 Jul 2025

Tara

6/10

Pleasant

13 Jul 2025

Andrea

The hotel wasn't bad. The bed was clean, so were the linens and towels. There was no breakfast provided. My only issue was the smell every time we walked through the door. The interior of the rooms need a makeover. But for the price, it served its purpose.

Friends_and_family Family

2/10

Poor

13 Jul 2025

John

The place was dirty. Toilet moved around. Sheets had stains.

Self

10/10

Exceptional

07 Jul 2025

Marcus

The front desk attendant was very helpful and nice. Very warm personality. The room fits the name of the hotel: Quality and lots of it. Its location was also perfection with several restaurants, shops, and gas stations less than a mile away from the hotel.

Leisure Self

6/10

Pleasant

26 Jun 2025

Esther

Staff was friendly and breakfast was fine but the room was old and walls patched with the paint a different color. The shower flooded the bathroom. The pool is not open although advertised that it has a pool. The hair dryer didn’t work.

Leisure Family

6/10

Pleasant

22 Jun 2025

Richard

Smelled like someone partied the night before and vomited afterwards. Staff was nice, but breakfast was subpar.

Leisure Family

8/10

Excellent

18 Jun 2025

Jarrod

Would recommend

Room was adequate for what I needed. Clean and condition was good. Front desk was very helpful.

Friends_and_family Family

2/10

Poor

27 May 2025

Jalel

The motel is in an unacceptable state—plagued by a broken shower faucet, missing towels, and a filthy, foul-smelling carpet. To make matters worse, the pool is covered and completely out of service. Definitely not the experience one would expect.

Business Partner

10/10

Exceptional

25 May 2025

PATRICIA

Very clean inside

Very Clean and updated INSIDE. Hopefully they update and clean the outside. If you were just driving by, you wouldn't stop.

Partner

6/10

Pleasant

23 May 2025

Laurica

A disaster.

I got no rest what so ever. If they was gonna do some renovations, they should’ve just closed down the hotel to fix up the place instead of making all that noise you cannot even sleep. ridiculous I will never come to this hotel ever again. when I walked in the room, the bedspread had stains and it was dirty and filthy. I had to make them change it. They changed it and put a brand new one on it, but that’s besides the point if I’m paying my money, it should’ve been clean from the start. and I believe they overpriced me they overpriced me for all this noise and the filthy conditions. I paid $130 plus a $25 deposit that’s too much money. It ain’t even worth it. I should’ve just went to the Hilton Inn.

Self

4/10

Poor

13 Apr 2025

Hassan

Old

Business_and_leisure

6/10

Pleasant

30 Mar 2025

Justin

Decent property. Room I had first night had a sink drainage problem. The room second night was better.

Business_and_leisure

2/10

Poor

03 Mar 2025

Michael

Internet wouldn’t work until I had to call a phone number and still only got 256kbps. Room was very small, did not match pictures. Booker a stay for 5 days and checked out after the first. Hotel would not refund my payment.

Business Self

2/10

Poor

20 Feb 2025

Johana

SMELL SO BAD LIKE DOG AND MY BABY HAVE ALERGYS .

8/10

Excellent

02 Jan 2025

charity

Front desk was friendly and accommodating checking us in. Area around is a bit sketchy, but thats no fault of this hotel. Over good stay.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Claude

Everything is good

Leisure Family

10/10

Exceptional

22 Nov 2024

Josh or Rebecca

Mingling 💯

Very pleasurable experience with the staff, I enjoyed myself and will be going back.they made me feel special, the customers were very relaxed, social and mature.i got to know them quit well this place is great for mingling 💯 lov it

Business

10/10

Exceptional

22 Nov 2024

Josh or Rebecca

Comfy, staff was nice

Business

6/10

Pleasant

20 Oct 2024

Erika

The floor wasn't clean, hotel needs upgrading, complimentary breakfast sucked they can do better

Leisure Partner

4/10

Poor

11 Oct 2024

Jessi M

This was an ok place to stay in an emergency, however, whatever product or chemicals they use were so strong. It actually made my spouse sick to his stomach

6/10

Pleasant

23 Sep 2024

Shannon

It was better the last few times we were there..

Business Family

10/10

Exceptional

16 Sep 2024

Donna

Staff was very nice

8/10

Excellent

27 Aug 2024

Richard

Convenience

Leisure

2/10

Poor

23 Aug 2024

Anthyia

Worst stay ever

It was terrible from the check in point to the early morning departure. First the guy at the desk had an attitude then to make matters worst he checked me into a room near the garbage that was all over the ground when I got into the room the blanket on the bed was dirty with stains and bleached out marks then he had an attitude about switching the next room was all the way to the back of the building giving alley don’t recommend and room recked of smoke the whole stay was trash

Business

6/10

Pleasant

16 Aug 2024

Rebekkah

Only stay if you have to

I am updating the last review I left because I jumped the gun. At first glance the room looked clean, but the toilet was not cleaned properly, bathroom floor was gross and the tub was super slippery! The handicap bar was not placed in the most efficient way.
The beds were very comfy and the swimming pool was very nice and cool, just the thing after a 10 hour trip!
The ac unit was freaking loud! I know Georgia gets hot and ac units work overtime, but the noise was terrible! The worst thing of all was the roaches! Not the palmetto bugs, but the German cockroaches. We had no idea they had them until I went to get some pizza from the fridge and there was a few in the box when I opened them!
Needless to say we packed the car up with our bags after thoroughly checking them and had to return back to the room. Between the AC making noise and fear of roaches crawling on me, made for a terrible nights sleep!
The only bright spot was the young woman who checked me in. She was very nice, friendly and made sure I had a bottom room floor.

Friends_and_family Family

2/10

Poor

29 Jul 2024

Vince

room was horrible. did not stay there.

Business Partner

2/10

Poor

15 Jul 2024

Robin

I showed up to check in and the lady was of no help and extremely rude.

2/10

Poor

09 Jul 2024

Miss

This place was literally disgusting

2/10

Poor

30 Jun 2024

Ediberto

Needs lots of maintenance!!

Slippery bathtub, no mat, not safe!!
Shower head broken, water splashing to the floor/ walls. Loud, not working properly AC system.

Partner

2/10

Poor

19 Jun 2024

Brandy

Pool was condemned by the county, tv had 1 station, a/c was so loud you coukd gear yoyrself talking. Left after 2 hours, the nanager got aggressive and told me to call 911 if i wanted a refund. Checked out 2 hours after checking in, the nanager took tge jeycard and refused to check me out because he is going to check me out at check out the next day to keep the full room payment. RUN THE OTHER DIRECTION!

Leisure

10/10

Exceptional

19 Jun 2024

Jean

Wonderful experience

I was second guessing my decision at first i arrived i went to lobby and was greeted by a gentleman who was working. He was extremely pleasant and knowledgeable about the hotel and surrounding area . I will stay here again he made my night by answering all my questions thank for a wonderful experience.

Business

6/10

Pleasant

05 Jun 2024

GWENDOLYN

Was clean but bedspread was stained. Tub was very slippery. And the maid wanted me to get out at 10:30 so she could clean although it was my last day and check out is at 11 am. Luckily I was already in the process of packing up but still upset me since I still had 30 minutes to checkout. Won’t stay again.

Business_and_leisure Self

6/10

Pleasant

28 May 2024

Emerita

The room is very clean but the bathroom and the ceiling have a lot of humidity, almost falling on it, certain walls have broken creaks.

Leisure Family

10/10

Exceptional

24 May 2024

Deonta

Amazing place to stay, affordable & clean as well. Me & my girlfriend stayed for about 6 days, the customer service was extremely excellent! Made sure we were comfortable & made sure we had new towels, rag & hand towels.

10/10

Exceptional

13 Apr 2024

Roy

Noisy

The door to room did not seal and there was a lot of noise from the street. We could hear people walking by the room and talking. I did not feel safe as the doorlocks appeared faulty.

Partner

4/10

Poor

21 Mar 2024

Taylor

Decent

The AC in 107 was very poor. It didn’t work hardly at all. Also very loud guests all night specifically outside in this area. Besides that, room was fine.

10/10

Exceptional

20 Mar 2024

Catrina

The employees are great and kind. No hassle and easygoing.

Self

8/10

Excellent

10 Mar 2024

LARRY

General cleanliness of room was good stains on couch and bed spread were a little concerning outside area around building was good but parking lot was pretty trashy

Leisure Pet

10/10

Exceptional

03 Feb 2024

Brittany

Thank you for an amazing stay! The room was comfortable. My kids enjoyed as well. You all breakfast was amazing! We appreciate the hospitality. We will definitely book here again.
Blessings to you all!😍

Business Family_with_children

2/10

Poor

31 Dec 2023

Aubree

Avoid Hotel at All Cost

Wow! Seriously do not stay at this hotel. There are places nearby that are a fraction more expensive and I’m sure a million times better. This hotel is filthy. There were stains on the bedding and towels, the smell was something horrific and we had a nonsmoking room, the floors were dirty and not swept, the furniture was full of dust, our tv didn’t work, the mini fridge made a super annoying noise… I could go in. I cannot believe I paid 100 dollars for this room. We arrived at midnight and just needed a place to sleep while on our trip. Couldn’t even sleep it was so gross. The breakfast was a joke. Idk- just don’t stay here. Insanely gross and this management should be disgusted.

Friends_and_family Family

2/10

Poor

30 Dec 2023

Merissa

Dirty and seedy

The room smelled horrible and it was very dirty. Our bedding had stains. Free breakfast was decent.

Friends_and_family Family

2/10

Poor

29 Dec 2023

Clayton

Driving through, stopped around midnight. Wanted to wind down by watching tv, tv did not work. Turned the heater on in room, sometime in middle of night started blowing cold air….. horrible experience even for a short stay to get some sleep for long drive.

Leisure Family

6/10

Pleasant

19 Dec 2023

Judy

Need to check the bathroom, faucet leaking in the tub. Smoking room but no ashtrays supplied.

Self

2/10

Poor

30 Nov 2023

Sandra

The motel was ok for a one night stay but because Expedia had not notified the motel that we had a reservation, it took us almost an hour to get checked in. I will not use Expedia again! 😡

Leisure Partner

6/10

Pleasant

30 Jul 2023

Hilda

Staff ok. No bath towels in room and wouldn't bring them. Missing several usual breakfast items. Flies in juice

Leisure

2/10

Poor

17 Jul 2023

Derek

The room smelled like there was a dog living in. Both beds and carpet had a pet odor. I told the front desk and said they couldn’t change my room and only offered me air freshener.

Leisure Family_with_children

6/10

Pleasant

09 Jul 2023

Brian

Only some lighting worked. The main lighting switch was non-functional.

Leisure Self

8/10

Excellent

05 Jul 2023

Jeffrey

The pool was not quite clean. Didn't look like it was maintained like it should be. Outside of that everything was clean and nice. The staff was nice. I had no problem at this place at all.

2/10

Poor

22 May 2023

Sandy

Dirty room

The room was disgusting- the floors were dirty, the bathroom was worse (we could not use the bathroom it was unsanitary) we did but attempt the breakfast due to unclean environment.

Friends_and_family Family

4/10

Poor

15 May 2023

Nur

Every aspects regarding my stay was good or better except the rooms stunk really bad.
I tried two room. First was smell cigarette smoke very heavily so you can’t step in to the room. I reject to stay that room.
The second one was also smell bad which I can’t define but it was too late and I was too tired to look for another room I unwillingly accepted the room.

Business_and_leisure Self

2/10

Poor

06 Apr 2023

Anna

Property is old, outdated and smells horrible. It was hard to breathe in our nonsmoking room.

2/10

Poor

02 Apr 2023

Magdalena

Absolutely discusting! Never again.

Leisure Family

6/10

Pleasant

04 Mar 2023

John Giles

No ice. Ice machine not working
Room was noisy

Leisure Partner

10/10

Exceptional

21 Feb 2023

Linda S

Very clean and friendly staff.

Leisure Family

4/10

Poor

14 Jan 2023

Deanna

I had to go get a new sets of sheets and make the bed. When I pulled back the comforter, there was blood stains on the sheets and what looked to be an ash burn of some sort. The pillow cases were dirty too. Was only given 2 sheets, no pillow cases. Rest of the room wasn’t much cleaner. Didn’t look like it had ever been cleaned.

Leisure Self

8/10

Excellent

04 Jan 2023

Sosie

Will recommend for sure.

Business_and_leisure Family

4/10

Poor

07 Dec 2022

Carolyn

There was holes in the floor due to fault installation, hole(s) in the comforter, painter's tape correcting problems, no closet or area to hang clothes, no place to put suitcases, no table or desk to sit at, and color scheme was not soothing. I do not know if they were trying to renovate and rent at the same time or what. but they should make room complete before doing so. also clientele was loud after 11pm.

Friends_and_family Family

2/10

Poor

15 Nov 2022

Erica

This is a disgusting hotel with employees who are rude. My bedsheets the walls the tub were dirty dried on food in some places just disgusting and they wont even give a full refund

Leisure Family_with_children

4/10

Poor

03 Nov 2022

Jennifer

Dirty. The door locks look like they had been broken off and never replaced. Would NOT recommend this place at all.

Leisure Family

6/10

Pleasant

03 Nov 2022

Nikolay

Good option for 1 night stay. Convenient location. Great breakfast.
Building is very old, rooms are noisy. Bedsheets were dirty.

Leisure Family

8/10

Excellent

06 Sep 2022

Melissa

It was fine

6/10

Pleasant

03 Sep 2022

lois

Loud

Room was very noisy...room was by the street...hotel wasn't full.. should not have used the rooms in front until last.

Partner

8/10

Excellent

08 May 2022

Peter

It was a little better than the Oconco Lodge across the street where I stayed a week earlier.

Self

10/10

Exceptional

03 May 2022

Susan

Great stay - good location

Leisure Partner

6/10

Pleasant

27 Feb 2022

Jeanette

Breakfast Items gone when we arrived. No one around to replenish? 8:39 AM

Leisure Partner

4/10

Poor

19 Feb 2022

Allen

Yeah..No

Quiet, service was sub par, clearly an issue with turndown,. Critters are just part of a southern thing… and yeah you don’t put the keycards near the credit cards.

Self

2/10

Poor

20 Nov 2021

Mary

Bathroom and room poorly cleaned

Leisure Family

2/10

Poor

08 Nov 2021

Victoriana

The smell of smoke did not let me sleep.

Business Partner

10/10

Exceptional

30 Sep 2021

Charlie

Everything was convenient

Business_and_leisure Family_with_children

10/10

Exceptional

09 Sep 2021

Charlie

Nice

Business_and_leisure Partner

2/10

Poor

07 Sep 2021

Nancy

I didn’t like anything about this stay it was absolutely horrible. From the staff to the
Cleanliness. I requested a non smoking room and the rooms smelled really bad. We didn’t have enough towels and when requested they never brought them to us. Place was filthy, I would never recommend this place.

Leisure Family_with_children

4/10

Poor

04 Sep 2021

Alyxandria

Our room smelt heavily of smoke and when I entered the room I was met with countless flies

Leisure Partner

8/10

Excellent

10 Aug 2021

Verified traveler

It was alright stay went with my boyfriend for his birthday. We got to swim , but got a knock on our door about the music and it wasn’t even up loud . We closed the door and stood outside with the front desk guy to prove it. He still gave problem and it’s not a hotel where’s its in a building neither .. will not be back here again

Leisure Partner

2/10

Poor

09 Aug 2021

Verified traveler

The overall condition of the room was filthy, the air conditioning unit had black mold in between the grids and the filter was filled eith dust. The bathroom did not have a plastic shower curtain so when you showered the floor was soaken wet. The drain was clogged in the shower as well as the sink. The room smelled like mold even after we cleaned it up with lysol.

Leisure

4/10

Poor

08 Aug 2021

Verified traveler

room and the whole area smell like smoke. my clothes and bags smell like smoke now. Check out was at 11am but at 10am the cleaning lady open the door when we are on the bed nake.

Leisure Family

8/10

Excellent

07 Aug 2021

Tiffany

Wasn’t too bad for the price and the convenience of my need.

4/10

Poor

02 Aug 2021

Hillarie

Buggy

The man who checked me in was very nice.
There were roaches in the room and the lamp shades were dirty and ripped.

Self

4/10

Poor

02 Aug 2021

Verified traveler

Our rooms carpet was dingy and felt dirty to our feet. The beds fitted sheet had a rust colored stain on it. Too much light coming into room from outside

Leisure Family

8/10

Excellent

29 Jul 2021

Tyra

Would stay again!

The staff is very friendly and respectful. Beds were clean and comfortable. Pool was open, though not the cleanest, due to nationwide chlorine shortage, we still gad no issues. We had to stay multiple nights, so cleaning crew always made sure we had fresh towels.

Friends_and_family Family

2/10

Poor

17 Jul 2021

Norman

Disgusting room. Hair in the sink and mold in the bathroom ceiling and walls

Friends_and_family Family

2/10

Poor

16 Jul 2021

Verified traveler

The room was not cleaned property. It was nasty.
There was moldy food on the air conditioner.
The floor was not vacuumed properly.
The towels and sheets were stained.
The front manual lock was broken.

Business Self

2/10

Poor

12 Jul 2021

Verified traveler

Place is in major need of renovations and repairs. Room was nasty and flooded. Accidents happen but not uncleanliness and stink.

Leisure Family

10/10

Exceptional

06 Jul 2021

Verified traveler

Charlie at the front desk around 7:00 pm on July 3rd was helpful and nice. I found the room last minute as my room for a different hotel was cancelled by the property. Check-in was smooth and easy, even though I booked online just minutes before checking in. Free parking and the breakfast was good. The pool needs a little work and I wished staff would supply more washcloths and towels. I would stay here again..

Business_and_leisure Partner

2/10

Poor

29 Jun 2021

Verified traveler

Didn’t like dead bugs all over the ac unit and on the floor in the bathroom. Didn’t like mold on the shower curtain and the shower head squirting out all over the floor. Didn’t like that when we opened the fridge the previous people’s stuff was still in there plus a waterfall came out all over the floor. We used the towels to mop up the water and called the desk. The night girl said she would send us some more towels. Didn’t like that that never happened. Didn’t like that our room wasn’t serviced the next day. Didn’t like that my wife had to get down on her hands and knees and clean the carpet. Didn’t like that I asked to talk with the manager every day we were here and they always had an excuse of why I couldn’t talk with him. Found out he was here every day and was always parked in the handicapped parking spot. Really didn’t like that. Didn’t like that I had to get my own toilet paper and towels on some of the days. Didn’t like that our tv broke and wasn’t fixed or replaced for over 9 hours. Then some guy shows up and takes a tv out of another room and changes ours out. The owner lets him live here for free and he’s not even an employee. Absolutely ridiculous. Didn’t like the desk chair in the room it was too tall and jammed up under the desk. We had to physically lift the desk up to get the chair out to use. Liked the space for our clothes. Liked that the microwave and the fridge worked well. Liked the comfort of the bed. I’ve never seen anything like this in my life.

Leisure Family

2/10

Poor

07 Jun 2021

Verified traveler

Desk Clerk refused check in. Room was paid for via online! Had to find lodging in another town! Room was paid for by our employer!

Business Partner

4/10

Poor

07 Jun 2021

Mike

Never again

Service at desk very slow. Man did not seem to know what he was doing.
Pool closed in June!
TV did not work.
Electrical Outlets in bathroom did NOT WORK.
Door had a rather large opening at the bottom, causing the dead bolt to NOT WORK.

Partner

2/10

Poor

07 Jun 2021

Verified traveler

There were burn holes in the comforter, sheets and furniture. The bed wasn't made on the second day of the stay and the door was left ajar. Just bc you get a smoking room does not mean that it should be this nasty. Walls are paper thin, too. Bad hotel. Not clean or well-kept.

Business Self

10/10

Exceptional

04 Jun 2021

Verified traveler

The staff, esp housekeepers were very helpful and the room was clean. The lady at the front desk did a phenomenal job to manage breakfast as there was a large group. The staff really made our trip comfortable.

Leisure Family_with_children

2/10

Poor

01 Jun 2021

Verified traveler

We ended up not staying after seeing how filthy it was. The outside is filthy and so is the inside. The headboard had hand prints all over it and the toilet was so fikthy that I had to pit a towel over it so I wouldn't have to see it. We left that same night and looked for somewhere else to stay. ABSOLUTELY gross. The manager acknowledge that the room may not have been satisfactorily cleaned bc he was distracted by teenagers who were staying there. But let me tell you, teens or no teens this place is FILTHY and I wouldn't recommend for anyone. Our money was refunded. We booked 2 nights but bc I showered before we left it they charged us $70 for the 1st night and didn't charge for the othwr night that we didn't stay. I got out of the dirty tub feeling dirtier than when I entered. THIS PLACE WAS ABSOLUTELY GROSS!!! It was a Memorial Day weekend and school graduations in the area so we booked there bc all decent hotels were already booked and we booked here out of desperation. The 2 stars rating on the internet is WAY to lenient and kind.

Leisure Family

2/10

Poor

03 May 2021

Verified traveler

Dirty

Lady working the front desk ( 3rd shift ) was really nice. Everything else about the hotel was terrible. Carpet was dirty, bedding was dirty- comforter had stains and burn holes, looked like there was holes in areas on the walls and they just put putty on them, and one of the wash cloths was covered in hair. There was no housekeeping unless you requested it....which would make sense for everything to be so dirty. Would not stay here again.

Partner