Suburban Extended Stay (Kennesaw)

United States , Atlanta - GA
KENNESAW, 2900 George Busbee Parkway
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100 reviews shown

2/10

Poor

21 Apr 2026

Jawad

I reserve online one room two beds when I get there I’ve been told they don’t have 2 beds . They just give me one bad for me and my son.

6/10

Pleasant

10 Apr 2026

Meka

The mattress was WAY uncomfortable. Was expecting at least a queen size. My husband took up most of the full size. i couldn't sleep at all and whoever idea it was to put the TV on the side of the room needs to be fired. I shouldn't have to crack my neck sideways to watch TV. The limited were really hard. The staff was great!!! The bathroom was super clean a was the rest of the room. Something definitely needs to be done about that elevator, it sounds and feels like it's on its last legs. Heaven forbid anyone gets stuck on it

10/10

Exceptional

03 Apr 2026

Cornelius

Rooms are clean

Partner

10/10

Exceptional

19 Mar 2026

Jawad

👍

6/10

Pleasant

17 Jan 2026

Tamika

Staff was courteous seeing that I got there after business hours. But my room?? No. The AC did not work, so there was no heat. The room was not cold, but it wasn't warm either. Plus, the door had a gap in it. You could close it and lock it but because of that gap, it looked open. Whoever installed the door didn't do a great job.

Self

10/10

Exceptional

18 Dec 2025

Briana

Good

8/10

Excellent

15 Dec 2025

Verdis

It's was good

8/10

Excellent

08 Dec 2025

Tamika

The kitchen didnt have any pots to cook but it has a microwave and a refrigerator with a small freezer.

Self

10/10

Exceptional

05 Dec 2025

Tamika

The room was nice, and the receptionist at the front desk was amazing and very sweet!!

Self

10/10

Exceptional

04 Nov 2025

ricky

Yes room was very good

Business

6/10

Pleasant

12 Oct 2025

Jordan

There was a “stench” inside this entire hotel. It was musty, almost like the entire place was a “smoking hotel” and the carpets, linens, pillows or no air filters were changed…ever.

Business Self

8/10

Excellent

09 Oct 2025

Tamisha

It was good

Leisure Self

10/10

Exceptional

10 Sep 2025

Hossain

Good stay experience

Business Self

4/10

Poor

06 Sep 2025

antonio

I rented a room in this place on a recommendation from a friend because it was near her house and she said it was a nice area; which it was. When I went up to the 3rd floor to my assigned room I immediately felt unsafe. There were children running around the hallways while a woman ate out in the open. Then there were 3 dudes who I could tell were up to no good. They were all looking and making comments about my sneakers. Had any of them asked what was my sneaker size it would have been a serious problem. I asked the woman who checked me in to change my room to the first floor. She did and the moment I walked in there were a few roaches running around. I would NOT recommend this hotel.

Business_and_leisure Self

2/10

Poor

24 Aug 2025

Joshua

Great petting zoo for roaches

I have videos of roaches and ants. Door card stopped working twice. One at night when no one was at the front counter. Sat up front on the floor with two littles waiting for someone to show up to let us in. Then she had an attitude with me like it was my fault. Bad stay, rude staff, nasty place...

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Jordan

Infested

Roaches everywhere.

Friends_and_family Family

4/10

Poor

22 Jul 2025

Francisco

My mattress was really worn out. I had roaches in my room. Nasty smells. Carpets old and filthy. Homeless people sleeping under the stairs. It seems it’s a property for section 8 beneficiaries, not really an hotel for traveling people.

Business_and_leisure Self

10/10

Exceptional

21 Jul 2025

Katelynn

I waited 10 mins when we arrived then I called and front desk was rude and said why call and had a snobby attitude the whole time

Business_and_leisure Friends

2/10

Poor

21 Jul 2025

Kristine

My son stayed here and there were roaches everywhere! The amount of money you pay to stay here you shouldn’t have to deal with bugs to where you can’t sleep. Should be refunded!!

Leisure Self

2/10

Poor

21 Jul 2025

HIMANK

1. No staff at the counter at 8.45pm onwards, the shutters are down 9pm onwards , huge inconvenient when checked-in late night as no one was there and shutters were down
2. No room cleaning in 3 days of stay
3. No cups/glass, no utensil in the kitchen
4. No TOILET pater holder in the bathroom
5. No Iron/iron board in the room
6. Water or soda dispenser in the lobby out of service
7. If room key is displaced, the hotel will charge $25
8. Toiletry are not provided
9. Room was not cleaned in three days of stay

As the long-member of Expedia, the suggestion for expedia is to review the hotels in their website listing. Expedia should return our money for this pathetic experience.

Leisure Family

6/10

Pleasant

16 Jul 2025

ryan

Good

4/10

Poor

07 Jul 2025

Roger

Okay hotel for the price

The pool in the pictures look much larger than it was in real life I know this is a common thing but it was very very small. There were no doors on the cabinets in our room and the countertop had lots and lots of gouge marks from people using it as a cutting board. We noticed several bugs during our stay and the bathroom door was warped so that it would not shut properly. The air conditioning worked amazing the beds were comfortable. The hallway smelled like fried chicken and the stairwell had a very chemical smell.

Friends_and_family Family

2/10

Poor

26 Jun 2025

Leatha

Roaches smell

Leisure Family

4/10

Poor

23 Jun 2025

Leatha

Bed covers dinghy, roaches stains on bedding

Leisure Family

2/10

Poor

23 Jun 2025

Garrian

Roaches everywhere

6/10

Pleasant

19 Jun 2025

Cavino

It is listed as a 2 star accommodation, so i don't set the expectation bar very high. I've stayed at this property 3x, in the past 2 months. The first floor, is ok, if you can tolerate any occupants above, on the 2nd floor, and the all night activity.
The second floor is ok... but the exit doors do not have hydraulics on them, so they slam shut every time someone goes in, or out.
Back to the 1st floor... Id read reviews of bugs, roaches in particular. My first 2 stays, i didnt experience any bugs. My most recent visit, my room had ants, and i killed to roaches.
The bedding was dusty. And the toilet paper, though they charge for additional rolls, wasn't replaced with a full roll.
Again... i dont expect a 5 star experience, at a 2 star motel... But, my biggest gripe was, the hot water, in my room, was non-existent. Other visits, i hadn't experienced these particular issues.
Rooms are affordable, so there's that.

2/10

Poor

09 Jun 2025

Dawn

ROACH INFESTATION!!!!!! Thats all you need to know.

Business_and_leisure Family_with_children

6/10

Pleasant

08 Jun 2025

Hugh

Although the room was clean, parts of the property on the interiors needs some renovation. elevator needs some love. Security for exit door not working, anyone without a key can access the building. Mattress was little flimsy. Need better pillows. No freshen up of bathroom or bedding for the 3 nights i stayed. No equipment in the cupboards. Don't know if any is provided at desk. No one there after 9pm. Not sure who i would have had to call if i had a problem at night. I guess for the price, you get what you get.

Self

2/10

Poor

28 May 2025

Paulette

I didn’t know like anything about the hotel they were roaches ants the cupboard doors to the sink were off. You can see all the plumbing there were no cups in the room. There were no essentials like hotels have when you went into the snack room for a snack machine They mostly all out of order. It was a horrible stay and One essentials that hotels have for the rooms you had to buy a cup to drink water or to get coffee. I’ve never in my life seen anything is horrible as this I don’t see why they are even allowed to be opened.

Business_and_leisure Self

8/10

Excellent

22 May 2025

ryan

Great

6/10

Pleasant

13 May 2025

Thomas

Saw a few rodents in the room

Business

4/10

Poor

11 May 2025

Khalil

I had roaches crawling around. Automatic low rating.

Leisure Self

2/10

Poor

09 May 2025

Tony

They have roaches everywhere kids had to sleep in car,only came in to take shower,and after shower shake clothes out and check for more roaches,Hallways stink,You got people sleeping in the hallways,toilet constantly backing up and when I ask for a plunger the MANAGER got mad terrible place to stay

Friends_and_family Family

2/10

Poor

09 May 2025

Heather

WORST HOTEL EXPERIENCE EVER!!!!!!!!!This property was absolutely terrible. When we checked in, there was a 1/2 metal garage door lowered over the check in desk and a note to call a number to have some one come check us in. The note read it could take up to 30 mins. It was late so we gave them the benefit of the doubt. When we got to the room, there were cockroaches on the floor and we left for another hotel. We came back the next morning at 8:30am, same sign, and same note. Both times we called and when the person arrived, they never lifted the door, except a crack at the bottom.

Leisure Family

10/10

Exceptional

07 May 2025

Sabrina

Great hotel

4/10

Poor

06 May 2025

Verdis

Nothing

4/10

Poor

11 Apr 2025

Decardrea

Staff 10/10!!!!!!!! Perfect!
Issues: I Couldn’t check in until about 4pm room wasn’t done getting cleaned
Our room was in the back on the lot of the hotel it was men standing all in the parking lot
One man was cutting hair in the bushesthe bushes also man standing outside all day and night
Lastly the back door opens without a key unsafe!
Room was clean
Room had bare minimum essentials lol
There is a stove no cups plates bowls spoons though
Beds hard af

Business_and_leisure Partner

2/10

Poor

20 Mar 2025

Verified traveler

Avolded this location

The people in 312 were load both days their was no hot water and their was roches and aints

Business

2/10

Poor

21 Jan 2025

Heather

BED BUGS!!!

10/10

Exceptional

29 Dec 2024

Brandon

An excellent stay, complimented by excellent service.

Business Family

4/10

Poor

24 Dec 2024

Lionel

no kitchen utensil, no pots or pans, Roaches in the Room, had to give I.D. TO GET ANTHIG IN THE HOTEL

Leisure Partner

10/10

Exceptional

21 Dec 2024

Diana

Loved my room even the amenities. Great window view.

Self

2/10

Poor

16 Dec 2024

Robert

cockroaches in the rooms. absolutely filthy. service only offered every 14 days. I would highly suggest never staying here. This place should be tented and fumigated or even condemned.

Business Self

2/10

Poor

13 Nov 2024

Kimberly

Very dirty roachs in the room

Friends_and_family Family

6/10

Pleasant

18 Oct 2024

Mamadou

Better

10/10

Exceptional

17 Oct 2024

Danielle

Busy close to the university

Business_and_leisure Friends

10/10

Exceptional

28 Sep 2024

Ange Very

I just comfortable

10/10

Exceptional

18 Sep 2024

Cheryl

5 stars . Especially the staff ! Thank you :)

Partner

10/10

Exceptional

18 Sep 2024

Mike

It aight!

2/10

Poor

25 Aug 2024

William

Noisy place - recreational area right outside room

Horrible place to stay, they have a swimming pool with tables and chairs right outside the room and the area stays open 24/7 not just for guests but for anyone who wants to use it. It was 11:30pm and a lot of guests were having a party right outside my room. After 11:00pm staff simply disappear and there is no way to contact them apart from a phone number left at reception but if you have a foreign phone like me there is no way to call them. I wasn’t able to sleep until 1:00am - even hotels.com tried to call them 3 times and there was no answer. Avoid these place at all cost

Self

2/10

Poor

20 Jul 2024

Cindy

Don’t even consider it!

We did not complete our stay here due to cockroaches in our room. We left after 10 minutes and requested a refund.

Friends_and_family Family

2/10

Poor

17 Jul 2024

James

Do not stay here with kids!

Room was one step above a crack house. The key card didn't work, but that didn't matter because the door didn't close or shut all the way unless you bolted it shut. The sink was cracked and the whole place smelled of weed and mold. If we hadn't gotten there late and planned to leave early, we would not have stayed there. As it was, we were very uncomfortable and didn't sleep well. This place is cheap, but still not worth the price.

Friends_and_family Family

2/10

Poor

16 Jul 2024

Erika

If there was a - start to give I would give it. Omg. I have started in cheap hotels before but this was the worst. The minute you walk in it smells like weed mix with cigarettes the room looks nothing like in the pictures and the main reason why we checked out the same night was infested with cockroaches.. even in the front dest I'm not sure how they are still open.

Business_and_leisure Partner

8/10

Excellent

13 Jul 2024

Joan Marie Stewart

The area is very solitarie during the night

2/10

Poor

12 Jul 2024

Scott

Bugs everywhere!

The check-in process was odd. You had to call a number if you showed up after 9:00 pm and the sign said you should expect to wait up to 30 minutes for someone to help you. The hotel was run-down and the room had no less than 10 cockroaches, that I saw in my limited time it took me to shower that night and then get dressed and leave the next morning. I had to get creative with my bag so nothong crawled inside in. The bed was comfortable, that was about the only good thing I can say about my stay.

Self

10/10

Exceptional

08 Jul 2024

Gerardo

Clean

8/10

Excellent

07 Jul 2024

Maria

The only complaint we had was that we woke up to the smell of marijuana filtering into our room and it was very strong in our hallway. Otherwise, we were happy with our stay. The staff was very friendly and accommodating.

Leisure Family

2/10

Poor

03 Jul 2024

Brandon

Horrible check in experience. She cancelled the room twice, causing huge delay in checking. She was confused and rude.

Friends_and_family Friends

2/10

Poor

30 Jun 2024

Angel

Smells like straight booty, killed about 10 bugs (if not more), ants on the beds, holes on the blankets, sheets where wet, dead birds in the hallways, outlets did not work, as well as the internet not working AT ALL. Its giving it should be shut down!

Leisure Family

6/10

Pleasant

29 Jun 2024

Iyannah

the hotel itself is okay. the pool is tiny, which wasnt expected from the picture. also in the pictures for the room i booked had 2 beds, we checked in, nd got to the room there was only one. their air conditioner was broken, we had air nd heat the machine itself was just falling apart. the toilet didnt flush properly. nd above all else, they had roaches. so many roaches. we had to get bug spray nd everything just to sleep nd stay semi comfortably. i will attach a picture, its the only one i took. this one was small, but there were bigger ones, nd so many of them. it was an okay experience. but i wouldnt return.

Friends_and_family Friends

2/10

Poor

19 Jun 2024

Jessica

The entire building reeks of pot. The photos are very misleading. The cabinets in the mini kitchen were missing doors and the mirror frame in the bathroom was broken. On our last night, we saw a cockroach and the people in the room next to us were screaming and throwing things in their room and then screaming down the hallway for hours in the middle of the night to the point where we packed our bags and left at 1 AM.

Leisure Family

6/10

Pleasant

16 Jun 2024

Padraic

Front desk not helpful.

2/10

Poor

12 Jun 2024

John

3.5 stars is generous for this property. I did not feel safe. I booked three nights but after checking in didn’t feel safe. Grabbed my bags, paid for the one night and found other accommodations.
Recommend

Leisure Self

10/10

Exceptional

06 Jun 2024

Daniel

Nice room no issues quiet overall just a decent place to stay

6/10

Pleasant

03 Jun 2024

Kenny

The room was very damp throughout our stay. There were a couple of live bugs in the room when we arrived.

The staff member who checked us in was wonderful, the one who checked us out was nice. The staff members who I spoke with on the phone prior to arriving, where not as pleasant.

Leisure Partner

6/10

Pleasant

01 Jun 2024

Lacitika

Not what you expect… this place is affordable, fairly nice area, but has people living in it, hanging outside of it, and they keep the pool locked you completely saying they have inspections happening g on it. I would not eat any food from inside this place. Our needs a huge makeover!’

Friends_and_family Family

8/10

Excellent

30 May 2024

Pedro

Good

Leisure Self

2/10

Poor

25 May 2024

Verified traveler

Well, I love the price and kitchen. But it is heavily infested with roaches. Front desk had a staff member to spray. However, it didn't work at all.

Partner

2/10

Poor

23 May 2024

Tom

The rooms were disgusting. Roaches in the room and pubic hair and stained sheets. We left and stayed elsewhere. Very disgusting.

Business Family

6/10

Pleasant

19 May 2024

There were two roaches in the bathroom at night.

Leisure Family

2/10

Poor

13 May 2024

Larry

The place was so bad until I had to sleep in my car the first night then find another hotel the next morning

Partner

6/10

Pleasant

05 May 2024

Tara

If the hotel was cheap some of the stuff I could overlook. But for $85!! Apparently, Busbee, the road that the hotel is on is a car racing strip. The hotel leaves the windows open so you can hear it really really loud at night. The car is going up and down the road racing. The only snacks that Hotel has vending machines. The vending machines only take cash or coins. One of the machines was Out of order, one of the machines had nothing in it. The hotel room is dingy, it reminds me of a jail cell. There’s no bathroom fan. There’s a closet, but no hangers. It does have a little kitchen area, but there are no utensils or cups or anything stocked. The location is great. Near the highway and it’s near the mall.

Leisure

4/10

Poor

04 May 2024

Harry

The room has three cockroaches. Walking from elevator to the room smelled a lot of cigarette smell (my room is non-smoking room).

Leisure Self

6/10

Pleasant

04 May 2024

Ardul

Smoke smell

Business Self

10/10

Exceptional

03 May 2024

Ardul

Need some improvement

Business_and_leisure Self

2/10

Poor

29 Apr 2024

Nesita

They were very rude to us and they didn’t let us check in our room. Customer service was very very poor I’ll never go back to them again

Business_and_leisure Family

2/10

Poor

25 Apr 2024

Brian

Avoid unless roaches don't bother you

Woke up to roaches crawling in and around the bathroom and kitchen area

Business

10/10

Exceptional

13 Apr 2024

Tamika

First Time Renter

It was pretty decent, room is small, the only thing I didn't like is the loud neighbors and at some point, I saw two roaches that I immediately killed. I don't do bugs. The lady at the front desk that assisted me was very sweet and very helpful.

Self

10/10

Exceptional

11 Apr 2024

Tamika

Soon to Stay

I'm staying again after the 11th, but, all the stays I've had since being here have been very good. Not as quiet as I'd like, but that's okay. Nice big soft bed, everything is perfect except the fridge.

Self

4/10

Poor

04 Apr 2024

Shirley

Cigarettes and cockroaches

Cockroaches... bed felt like a brick, weed small all through the halls, cigarette stink in the non smoking room we reserved. My phone wont let me add pictures, will try on my computer later on if able.

Friends_and_family Family

2/10

Poor

28 Mar 2024

Diana

The property is not well maintained. The main complaint is that I was awakened at 1:00 am on 3/25/2024 and forced to stand outside in my pajamas until the fire department arrived to turn off the alarm. I understand that normally, it is not the property's fault if the alarm is triggered, but in this case it was.There was a notice posted on the door by the Fire Marshall stating the sprinkler system is deficient, and that was the reason the alarm went off. There was a letter from ADT inside the alarm box dated December 2021 that was the last response to the Fire Marshall. I did not see the notice on the front door when I checked in on 3/24/2024 or I would not have checked in. I feel like I should receive some compensation for the inconvenience, seeing as it was the property's lack of proper maintenance that was to blame. Your company needs to be made aware of the disregard this property has for safety protocols and stop booking until the safety regulations are met. The fact that they falsely advertise full kitchens is nothing compared to putting guests lives in danger by ignoring repeated warnings from the Fire Marshall.

Leisure Self

2/10

Poor

26 Mar 2024

John W

Disgusting bug infested dirty!!

Business_and_leisure Self

8/10

Excellent

17 Mar 2024

wayne

Was very comfortable and quiet and i had a very peaceful time.
W J Jordan

Self

6/10

Pleasant

16 Mar 2024

Tracey

Location

Business_and_leisure Family

8/10

Excellent

13 Mar 2024

Verified traveler

Week at the hotel

Overall we enjoyed our stay. It was nice for the price we paid. Really my only complaint would be that we saw roaches every now and then.

Partner

10/10

Exceptional

08 Mar 2024

Danielle

This stay was so great

Friends_and_family Family

4/10

Poor

08 Mar 2024

Amy

Lots of wear and tear but clean

The room was ok and clean enough but it has lots of wear and tear. The shower had decent water pressure. Two of the three drink vending machines wear broken. The one in the lobby had the option to but coffee (decaf only) that you could make in a maching there. You also had to pay for the creamer. There wasnt any sweetener available. There was a fairly large section in the main hall where the flooring was gone. Overall it was rundown, but it was a place to stay for the night. The lady at the front desk was pleasant enough but not overtly friendly. I did get locked out of our room during the night, even though we had a keycard. No one was on duty as the office was closed. Since I was just going to the vending machine I didn’t have my phone. I had to wait about an hour for another guest to come along with a phone to call the overnight number to get someone to come help me. The lady said that since i had my key there wouldn't be a charge to reauthorize my keycard. She said it probably wasnt working because i had placed it too close to my phone. Overall, its rundown but clean enough, just dont lock yourself out without your phone.

Friends_and_family Friends

6/10

Pleasant

04 Mar 2024

Tracey

This place is an extended stay hotel so u will encounter good n bad...i believe the place needs to b fumigated for the roaches that appear off n on...overall its decent just know u will have to deal with good n the bad not just the bugs...it all depends on where ur ok n comfortable...

Business_and_leisure Family

2/10

Poor

28 Feb 2024

Jasmine

The hotel was terrible the hallways snd elevator stink so badly there was roaches crawling on the hallways walls and they put me in a room as soon as I opened the door their wax roaches crawling throughout the entire room I demanded my money back and lifted the establishment.

Self

2/10

Poor

27 Feb 2024

Anthony

Everything was good until i found nearly a dozen cockroaches running around the room at midnight. I found one on my toothbrush and that was when i got the heck out of there. Although it is the most modestly priced hotel in the area, do yourself a favor and stay somewhere else.

Business Self

2/10

Poor

27 Feb 2024

Preston

They have bed bugs

Partner

8/10

Excellent

19 Feb 2024

Tracey

This property being an extended stay property has its issues as any would have but it did its best to keep it clean and safe..the couple issues i did have were addressed swiftly..

Business_and_leisure Family

2/10

Poor

15 Feb 2024

Christian

Don't do it

Walls are too thin, no one at the counter when i arrived, smells terrible, there are bugs, no breakfast, all around wouldn't coke back for half the price with a sleeping bag to separate me from the sheats that feel like they haven't been wash since 1984.

Self

4/10

Poor

12 Feb 2024

Dan

Only two rooms available with two beds. Both had live roaches visible on entering. Staff was friendly and refunded quickly.

Business Friends

4/10

Poor

10 Feb 2024

Micheal

no service on wifi

The wi-Fi does not work!

Partner

4/10

Poor

10 Feb 2024

Cindy

The website states free breakfast..not true! They don’t offer any breakfast or even coffee. They charge you for toilet paper,they don’t let you get clean towels or offer clean bedding only once a week. If this is your policy then you should state it on the website. Even though it’s a low price for a room don’t false advertise!

Leisure Self

10/10

Exceptional

09 Feb 2024

keri

Great

Business_and_leisure Family

8/10

Excellent

09 Feb 2024

wayne

Suburban Suites

Was very nice and extremely comfortable

Self

2/10

Poor

06 Nov 2023

Life with

This place is an udder disgrace.Me and my husband and stood here on vacation,on the first night we saw multiple roaches then the icing on the cake I ended up with 7-8 bites from bedbugs on my body and face.I requested new sheets and they told me they get changed after two weeks!.They just switched us to another room that was 10x worst.PLEASE NEVER COME HERE

Partner

2/10

Poor

29 Oct 2023

Roland

Only thing i liked was the price, the hotel was dirty and therw were roaches in our room! We got locked out and no one was there to let on in our room! The keys would not work, a police officer tried and he couldnt get the hot e l key to work neither! He to sleep in my car all night until 0800 this morning! Should have gotten full refund instead of just the one day!