Name: Red Roof Inn Acworth - Emerson/ Lakepoint South
Address: 5320 Cherokee St, Acworth GA, Acworth, 30101, US

2/10

Poor

19 Jul 2026

Jennifer

Room was dirty. Bugs crawling in the bathroom and tub. Furniture and doors damaged. Left and wouldn't stay. Definitely would not recommend.

Family_with_children

2/10

Poor

06 Jul 2026

Ann

Firstly the location of the hotel is not the location on the map in the listing, it’s 10 minutes away from there not best the water.
Arrived at the hotel tired was told no tvs work in the hotel, I have an 11 year old who was bored, couldn’t use iPad as wifi and service was horrible. key card never worked most of the time, went to get reactivated and the older man on the desk was rude.
The power went off in the night for about 5 hours no air conditioning so the room was very hot, the beds are tiny.

Family_with_children

2/10

Poor

21 Jun 2026

Amanda

There was hand prints on the doors, the walls had dirt all over them, the AC leaked and made a puddle on the floor.

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

James

Great value if you only want the basics. No coffee maker in the room, shampoo and soap barely came out of dispenser and continental breakfast was pitiful. A big drawback is there is no place to plug in a phone chargerb. But, clean place and great value for the money

6/10

Pleasant

20 Jun 2026

Marisela

Excelente ubicación del hotel, las instalaciones deberían conservarlas en mejor tanto en la áreas comunes y en la habitación.En líneas generales el hotel tiene buenas habitaciones y confortables

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Chalice

Good stay

Family

4/10

Poor

07 Jun 2026

Donna

When we checked in the clerk tried to charge us for the room until we showed our reciept from pre-paying for it. Then she charged an additional fee because there were 2 adults instead of 1 even though a room that sleeps 4 was booked. The doors had dirt and handprints on them, the bathroom door had a hole kicked in it, and the flooring slides around from improper installation. The “continental” breakfast was Little Debbie cakes and the refrigerator still had food from a prior guest in it.

Friends_and_family Family

2/10

Poor

02 Jun 2026

jody

Horrible place. It was gross and disgusting. The room was filthy and roach infested. There was people living there and hung outside all night and was loud.

Partner

2/10

Poor

31 May 2026

Robert

Not a good stay. The property is old and run down. My room was about 50 yards from the freeway on ramp, so every vehicle getting up to speed to enter the freeway sounded like it was coming through the room. Also, my room was right next to housekeeping and the ice machine. It was impossible to sleep due to noise from people using the ice machine and staff working in Housekeeping. The room wasn’t the cleanest. You could feel the dirt and grit on the linoleum floor. The condition of the room can be summed up by the condition of the chair in the attached photo, which was in the room. The stolen Dollar General shopping cart that was chained to the gas meter to keep it from getting restolen was a nice touch.

Self

2/10

Poor

17 May 2026

Brandon

Rooms room room room room

Self

10/10

Exceptional

27 Apr 2026

Gail

I parking was adequate. I left too early in the morning for breakfast.

Pet

2/10

Poor

30 Mar 2026

Brittany

The room was so dirty. The sheets on the bed had stains everywhere and everything smelled like cigarette smoke.None of the lights were working and the Television was broken. SAVE YOURSELF AND DONT STAY AT THIS PLACE

Pet

2/10

Poor

15 Dec 2025

Brandi

Rat in my room. Plumbing over flowing

Leisure Family

6/10

Pleasant

19 Nov 2025

Robin

Clean and comfortable for a good price. Loved the large tv in my room.

Leisure Self

6/10

Pleasant

23 Aug 2025

Tyrus

No comment

Leisure Self

8/10

Excellent

31 Jul 2025

Memory

Nice, clean, comfortable.

2/10

Poor

22 Jul 2025

Robert

Property is run down, nroken down vehicles in parking lot, got a rude, almost unintelligible call from a rude desk clerk.

Leisure Family

6/10

Pleasant

16 Jul 2025

Sabrina

For the price it was ok we got through the stay. Room was damp and there was a leak in the bathroom! Could see water damage stains all around the ceiling! The bed felt damp the first night bc of all the moisture in the air! Staff was friendly and it was clean I saw house keeping clean the room next to me and she did not cut corners!!! And surprisingly I felt very safe this was my family first motel stay we usually stay at hotels! If you want affordable give it a try!!!

Leisure Family_with_children

8/10

Excellent

16 Jun 2025

MADELIN

Very good for the price.

Friends_and_family Family

2/10

Poor

12 Jun 2025

william

Dirty

6/10

Pleasant

10 Jun 2025

Jessica

Everything was fine at the hotel except for the fact they offer continental breakfast and there was nothing put out

Family_with_children

10/10

Exceptional

08 Jun 2025

Barbara

I reserved the perfect room because of special guests that had disabilities. The parking was the best. Reserved handicap sign on the ground for parking at the door for easy access to the room. The father and son team (Mr. Patel) made our stay private and good. First time in Georgia, first time at the Red Roof. We will definitely reserve again. Appreciate the process. THANKS 😊 🌟🌟🌟🌟🌟

Business_and_leisure Family

4/10

Poor

03 May 2025

Carole

I stayed in room 117 and it was horrible! It was a room with smoking and straight up stunk. Heat, Air and fan didn't work. There was mens beard or mustache hair all over the sink and counter, blood on the door trim and I don't even want to know on the door. The beds were horrible and broken down with burn holes in the bedding. Pillows were very flat and gross! One of the worst hotels I have stayed in all around the world. Very noisy as well.

Leisure Family

6/10

Pleasant

27 Apr 2025

Wanda

The outside of the building was slightly run down. The room was clean but older

Leisure Self

6/10

Pleasant

26 Mar 2025

Eduardo

The girl Frondes is not at all pleasant with guests when it comes to answering.

10/10

Exceptional

06 Jan 2025

Jeremías

the more important pet welcome

2/10

Poor

17 Dec 2024

Marianna

Worst experience ever

I would have rather slept outside in the cold for the was i was treated charged an spoke to i booked for the jetted tub room for a week but the reservation wasnt there called an made one directly with redroof paid 10 dollars more for a regular room the tub didnt have a stopped the room wasnt cleaned 3beer the fridge didnt work remained with broken fridge 2 days the sink flooded the floor outside the bathroom no toliet paper when i asked to be switched rooms they where rude an didnt move me i ask for towels because i only had 2 i was told i need to purchase them when i booked with red roof over the phone i was charged 441.40 Which I assumed Being as we discussed me having 3 dogs, I need a pet fee included because I was not purchasing it with.My card and i believed 441.40 was what my 7 day stay would cost i got to the property to be charged 485.73 because supposedly when i booked an gave card it was for no reason they assured me that the card hadnt been charged because the actual charges would be until check out but they needed to run it s it was on file which both statements where a lie i got my key an took my dogs To my room and the front desk was calling me telling me that I needed to come back down and pay for my other 2 dogs.Another 210 for even with customer service complains an trying to talk to front desk 1,137.13 is what my step dads card was charged fr a 7 day stay that would have been better outside especially after just losing everything i own in a house fire

10/10

Exceptional

05 Dec 2024

Pedro

Our check-in went trouble free, room was really clean. And they had a good breakfast option, great price which was very important.. overall... great.. ty for a good experience

Leisure Family_with_children

2/10

Poor

23 Nov 2024

Andie

We needed to cancel due to our car broke down 1 hour away.

2/10

Poor

20 Nov 2024

tinsley

Norhing un safe needs to be shut down

Leisure Self

8/10

Excellent

27 Oct 2024

Jon

I was in a pinch to get my daughter under a safe place for the night. The staff worked with me and put her up somewhere that I knew she would be safe while away from home. THANK YOU

Partner

10/10

Exceptional

17 Oct 2024

John

The staff werre very courteous and accommodating

Business_and_leisure Friends

8/10

Excellent

15 Sep 2024

Shantel

Nice

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2024

Verified traveler

The desk clerk was so friendly and helpful. The room was clean and inviting.

Self

6/10

Pleasant

02 Sep 2024

Joseph

I didn’t like killing cockroaches in my room and around the facility. I had no maid service at all ; and stayed there for three nights. You will not see staying at a red roof inn again.

Leisure Self

8/10

Excellent

15 Jul 2024

Victor

Good area, easy access to market and highways.

Leisure Family

8/10

Excellent

24 Jun 2024

Zeli

It’s ok, just good

4/10

Poor

23 Jun 2024

James

Poor accomadations

It says it sleeps 4 but they could not accommodate more 2.

Business Family

6/10

Pleasant

11 Jun 2024

charles

the bathroom had mold on ceiling and peeing paint, but we have our dogs and always do red roof, tolerated for day

Leisure Pet

4/10

Poor

31 May 2024

Thomas

Unfriendly!

Business Self

2/10

Poor

27 May 2024

Erin

Clerk was nasty and disrespectful

2/10

Poor

26 May 2024

Mikel

This place was bad ebough I didnt get out of my car. I had my 13 year old daughter with me and there was no way i was going to stay there. There wasnt even anyone amswering the phone to cancel my reservation with.

Leisure Family

6/10

Pleasant

25 May 2024

Jessica

The staff was unfriendly and didn’t want to give us the room we paid for.

Business_and_leisure

10/10

Exceptional

07 May 2024

Verified traveler

Clean and safe

Had to stay here while my new house was getting ready. 12 days. The property is clean and safe. The employees are extremely nice. Not the fanciest of rooms, outdated with thin walls but that’s why it’s so affordable. Would stay again if needed.

Friends_and_family Family

10/10

Exceptional

06 May 2024

TERRY

Convenient to family members that we were visiting.

Leisure Family

6/10

Pleasant

06 May 2024

Magda

Sleepless in Acworth

When we arrived it was a reservation for three but we only had two towels for our showers the next morning. We should have at least three since the reservation was for three people. Four is really ideal since the room can sleep four. The towels were small and very thin to begin with. The beds were very uncomfortable so none of us slept well. I am so glad to be back sleeping in my own bed. The beds had two small pillows each so they were not comfortable either. I realize this is not a 5 star hotel so you get what you pay for.

I like that the room had a fake wood floor instead of carpet. It felt cleaner to me since you never know what is in carpet. I also liked that the sink was outside of the bathroom so I didn’t have to wait for everyone to shower to do my hair and make up. The man at the front when we checked in was very hard to understand but he was pleasant enough. I want to leave some positive points so this isn’t all negative. The room was very clean as well. The price was a pretty good value and again we got what we paid for. I just wish they had better mattresses and towels. I can bring my own pillow.

Friends_and_family Family

6/10

Pleasant

30 Apr 2024

Haley

The jacuzzi sweet was pretty nasty. Mold coming out of Jets and didn't have good pressure. The staff was very rude the next morning.

Leisure Partner

8/10

Excellent

25 Mar 2024

Amanda

Serves its purpose

no frills was clean and for the most part comfortable

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Chad

Great job

Leisure Family

6/10

Pleasant

04 Jan 2024

Wanda

This location imo, is not as clean or friendly as Emerson. I felt very unwelcomed. The rooms appear to be clean, but the floors are dirty. We used the towels to clean the floors after we realized how dirty our socks were. The dogs at this location also barks a lot. There are plenty of restaurants to choose from which is a plus, but staying here again....

Leisure Family

2/10

Poor

25 Dec 2023

Kimberly

Soooo many roaches...blood on shower curtain...place is falling apart ...mattresses very old ..still has spring mattresses...

Leisure Partner

10/10

Exceptional

24 Nov 2023

Julian

All the service was spectacular

Business Pet

8/10

Excellent

07 Nov 2023

Shelby

This hotel was a great place, except for the pillows they didnt help with sleep but besides that it wasn't too bad for what you pay for:)

Leisure Partner

10/10

Exceptional

04 Nov 2023

Chad

Easy access, great location.

Leisure Family

8/10

Excellent

16 Oct 2023

Verified traveler

A clean, ok place for a quick stop

Had a quick stop one night in the area after a festival event. It's just a very basic room, but it was clean, safe and pretty quiet. Had my two dogs with me. Please note, although the policies state 2 pets no charge, they did charge a $10 fee for the 2nd dog-no big deal since most places charge much more. They do have some grassy areas for pets use as well. Ice-machine was non-operational. Didn't try breakfast as was only till 9am (why do hotels do this?)- checkout 11am. Imagine it was basic muffin/banana and such.

It's ok for a quick stop if you have your pups with you. No issues. They allowed me to checkout 11:30 when asking. Close to Red Top to visit the next day. There is also a waffle house and dunkin donuts close-by.

4/10

Poor

13 Oct 2023

Ken

No ice was available. No coffee was available. Floors were dirty. Overall, the bed seem to be clean and somewhat comfortable

Leisure Partner

10/10

Exceptional

07 Oct 2023

RHONDA

Enjoyed our stay

Leisure Family

8/10

Excellent

22 Sep 2023

Verified traveler

Great value for what you pay. Nott much in terms of breakfast. Glad there was a waffle house next door

10/10

Exceptional

06 Sep 2023

Laquada

This was a great place clean friendly nothing bad to say loved it

Business_and_leisure Family

6/10

Pleasant

02 Sep 2023

Torri

The room was relatively clean buy there was a lot of roaches in our room. The pillows were small and hard and the mattress wasnt the most comfortable. The room has alot of potential though if they get the roach situation under control.

4/10

Poor

17 Aug 2023

Brittany

Not the worse but not the best

Location was convenient to the interstate. Check in was easy. Opened door to room and immediately saw 2 roaches on the door, upon inspecting the room didn’t see any other bugs. Booked a non smoking room that reeked of old cigarettes (I noticed the room right next to us was a smoking room, why do they even still allow smoking in hotels at all?!), bathroom ceiling had water damage and looked like it could have caved in at any time. It looked liked they tried to update at some time but still could use some more. This was just an overnight stop so we toughed it out. Waffle House next door was convenient

Partner

2/10

Poor

15 Aug 2023

Donna

The ac didnt work there are drug addics every were ots very loud could sleep at all would never stay here again

8/10

Excellent

21 Jul 2023

Barbara

Typical RRI

Nice and convenient. Staff is nice. Nothing to qrite home about.
My only suggestions that would make a huge difference is new towels.

Business Partner

10/10

Exceptional

30 Jun 2023

Roy

Relaxing

I stayed one night. It was good. Loved the big tub.

Self

10/10

Exceptional

24 Jun 2023

Toni

Walkways and parking lot needs attention

Leisure Family

10/10

Exceptional

18 Jun 2023

James

Nice and Clean

Nice and clean, not bad for the price.

6/10

Pleasant

12 Jun 2023

Mark

Stale smell in and around desk area. Roach on the wall and multi-legged crawling thing in the bathroom. Not a place I would choose again.

Business Self

2/10

Poor

10 Jun 2023

David

Terrible Night !

My family & I booked this motel 6months in advice . In my original booking ,I had stated that we wanted 2 queen beds , down stairs , because my wife is handicap & can,t climb stairs . After a 11 hour car ride , we arrived at Red Roof . #1 , incorrect address stated , #2 , they don,t have ( ANY , queen beds on ground floor . ) NONE. ! My family was disappointed by sleeping on double beds . I asked the lady there, why wasn't I notified of this ! No Comment was given . Well , we won't use Red Roof ever again.

Friends_and_family Family

2/10

Poor

30 May 2023

Lisa

Unforseen stay

The Host canceled my reservation prior to arrival which resulted in a higher room rate. Upon arrival was charged approximately $50 higher/room than quoted on the app. After walking into our rooms we quickly became aware that the facility was infested with roaches, resulting in having to check out abruptly. I was informed that I would recieve a partial refund in 5 business days. The hostess at the desk was rude, and could not explain why she was charging more as well as why she charged my card after leaving the hotel again.

Friends_and_family Family

10/10

Exceptional

21 May 2023

Latonja

Tye cleanliness of the room was amazing. I really enjoyed my stay here.

Partner

10/10

Exceptional

13 May 2023

Lynn

We have stayed 3 consecutive months in this hotel while in town for a couple of days. This hotel is clean, well kept, the owners knew our names the 2nd and 3rd trip. It’s convenient to the interstate, close to downtown Acworth and walking distance to Waffle House. We are picky about hotels and they’ve earned our business.

Leisure Pet

8/10

Excellent

03 Apr 2023

Heather

Room was spacious

Leisure Partner

2/10

Poor

26 Mar 2023

Bernard

Room reeked of urine. Sure, I knew it was an inexpensive hotel, but I was shocked by the smelly room. The handle on the dresser fell off upon touching it, the bathroom was raggedy, and the soap dispenser barely functioned. Stay away unless you happen to have a fettish for the smell of urine. It was disgusting. Room 209.

Leisure Family

6/10

Pleasant

05 Jan 2023

Cheryl

Our reservation did not come through and we waited an hour for that to be straightened out.

Leisure Partner

8/10

Excellent

16 Dec 2022

Verified traveler

Rooms are updated. Love no carpets!

Business

8/10

Excellent

04 Dec 2022

jacin

food services are all nearby , grocery store basically across the street , one off the cleanest rooms ,very nice staff , Trick is getting on the property , very confusing as the road seems to vanish you think that your going over a brink aside from that Great place for the money

Business Self

6/10

Pleasant

18 Nov 2022

Tammy

Rooms were quite nice and big.. clean and modern. Only 2 towels but not a big deal and just had to ask for more. Biggest disappointment was the woman checking me on was soooo rude.. stayed on the phone and then was just plain mean during the check in process like there was I was a hindrance trying to check in.. it stood out enough I told another family to try another hotel

Leisure Family

10/10

Exceptional

30 Oct 2022

Jonathan

Good location. Amenities were great, room was clean, linens and towels were clean, bed was comfortable and great tv channel selection.

Leisure Self

6/10

Pleasant

28 Oct 2022

Natalie

Rough on the outside Updated interior

This older hotel showes it's age but the rooms have been updated with laminate floors, no nasty carpet and new furniture. bathroom is dated and small but it was clean.
For the price what I needed for a 9 hour stay.

Business

10/10

Exceptional

24 Oct 2022

Ken

Very clean

Leisure Family

4/10

Poor

27 Sep 2022

Erin

We arrived very late and were “upgraded” to a king size room. It was obviously a smoking room and I reserved a nonsmoking, there were large stains on the floor and cigarette burn holes in the blanket.

Partner

6/10

Pleasant

12 Sep 2022

Collins

Nice

8/10

Excellent

27 Jul 2022

Nancy

Stayed here for a one-night trip. Room was comfortable. A/C worked great. Towels were a little threadbare, but bathroom had been updated. Lots of counter space. Room had mini fridge and microwave. Very spacious. Close to grocery store and restaurants.

Leisure Partner

4/10

Poor

17 Jul 2022

Franklin

Water completely off no showers sink or toilet for over an hour and roaches everywhere. When I asked manger what happen he was unprofessional and lack basic customer service skills. I reported details to Red Roof Inn corporate number and no one got back to me within the 48 hour promised.

Leisure Family

10/10

Exceptional

28 May 2022

Candace

Great stay.

Clean rooms. Great air conditioning in this hot weather. Customer service was outstanding and my pets are welcomed at no additional charge.

Friends_and_family Family

8/10

Excellent

01 May 2022

Regina

Clean hotel. Check in was easy. My only complaint is there was not enough towels offered in the room. No hand towels and only two towels with three of us staying.

Friends_and_family Family

8/10

Excellent

13 Mar 2022

DAVID

nice

comfortable quite

Self

8/10

Excellent

27 Feb 2022

Crystal

Close to interstate and clean

Room was convenient location and affordable for a night stay. They had been updated and there was plenty of outlets for electronics. Beds were comfortable and room was clean.

Partner

2/10

Poor

21 Feb 2022

James

The room had roaches and the floors were nasty

Leisure Partner

2/10

Poor

09 Feb 2022

Douglas

The sheets were dirty there were bugs literally on the bed and stains on the wall did not sleep well by any means

Partner

4/10

Poor

04 Jan 2022

Andrew

Disgusting

Floor was filthy. I will never stay at the location again. We may never stay in a RF

Partner

10/10

Exceptional

27 Dec 2021

Leah

Being pet friendly sold us!

Needed someone place to stay for a night while taking a family road trip. The stay was perfect for us and we all slept Well,
Our puppies included. Being pet friendly was a huge reason as to why we chose this hotel.

Friends_and_family Family

8/10

Excellent

27 Nov 2021

casey

Did what it was meant for beds were kinda back breakers but still waiting for the correct amount to come out of my account 3 days later

10/10

Exceptional

07 Nov 2021

Regina

Quiet stay

We enjoyed our stay. I would stay here again. It was clean and the beds were comfortable. Very quiet place. The furniture and the fixtures do need an upgrade but it was clean and quiet. The service was excellent.

Friends_and_family Family

6/10

Pleasant

03 Nov 2021

Verified traveler

Room had bad flea problem

Room was patched together to try and make look remodeled. Bed had flea's I killed several on my arm and leg. I did not stay the night, decided to leave and drive home 3hrs due to fleas.

Business

2/10

Poor

28 Oct 2021

Daisy

I rented 2 rooms for 2 nights. We were disturbed multiple times during the first night by loud talking outside of the my room. I would've checked out in the middle of the night but I was scared to open my door. The area was dark and off the road. My friend's room had dirty diapers in the trash can and one of the beds looked like it had been slept in. I canceled the 2nd night and was told that I would get a refund for both rooms for both nights, I even called back to confirm the refund. They only refunded one night since we spent the night regardless of how dirty the room was or how unsafe we felt.

Leisure Family

8/10

Excellent

26 Oct 2021

Shamika

Staff was a bit lazy at check-in and check-out desk. This is the only place that I know that still allows smoking in some rooms. They smoking room smelled horrible the sheets were stained yellow and there were burns in the comforter. The non smoking rooms werr much better. It was quiet and decent for the price.

Business Partner

8/10

Excellent

24 Oct 2021

Felicia

Nice overnight accommodations

Room was very clean. Check-in and out was easy. Customer service was great.

Self

10/10

Exceptional

06 Oct 2021

Rodeb