Econo Lodge Hagerstown I-81

4/10

Poor

12 Oct 2025

Mohammad

The property is supposed to be smoke free. It reeked of cigarette smoke and smelled like marijuana. Guests were very loud well past midnight.

Leisure Self

2/10

Poor

12 Sep 2025

Timothy

Dirty. Billed me after I already paid.

Business Self

10/10

Exceptional

28 May 2025

Dennis

Just a little getaway with the wife. Worked out perfectly.

Partner

10/10

Exceptional

28 May 2025

Dennis

Decided to take a little staycation with my wife. It worked out well.

Partner

4/10

Poor

25 May 2025

Dorothy

It was supposed to be a “no smoking” property and it smelt terrible!! We stayed one night but when we left we felt DIRTY! The bedding smelled of smoke also. The room smelled musty!! Terrible! Will NEVER recommend or stay again!!!

Leisure Family_with_children

4/10

Poor

04 Jan 2025

Harold

When we opened the door to our room there was an other couple naked in the bed. They screamed at us to get out. The manager gave us the next room. The couple in the first room kept us up most of the night with what seemed to be a party. On top of all this the manager changed us $10 more for what he called “a room upgrade”. We were extremely tired from driving more than 8 hours. Just a total disaster for us

2/10

Poor

23 Nov 2024

Verified traveler

Do not stay here

Got kicked off the property while waiting for booking. Then they refused to refund the money. Go elsewhere

Self

4/10

Poor

22 Oct 2024

Mark

Booking through Expedia got us put in the worst wing of this property where the rooms reek of cigarettes and weed even though it’s a non-smoking facility. We declined that room and were “upgraded” to another room up the hallway. That room’s TV didn’t work and the bathroom was flooded when we walked in. The host then “upgraded” us to another room that sufficed. Paid $10 for a box of detergent and one wash/dry. Dryer never did dry clothes and had to have housekeeping finish drying our clothes the next morning. Overall, these hotels, which seem to be bought up foreigners, are predominantly rude to guests and really only care about money and not caring about customers.

Leisure Partner

8/10

Excellent

20 Oct 2024

Laura

Don’t waste your $$$

Hotel in terrible condition and location was sketchy. One bath towel in bathroom and king size bed had three tiny pillows. Would not stay at this hotel again and really didn’t want to stay that night but we had already paid and were traveling. Description said it was right off 81 but you had to drive several miles through city to get to hotel. That usually wouldn’t have been a problem but we were towing a trailer and would have liked something closer to the highway.

Partner

2/10

Poor

14 Oct 2024

Elizabeth

Shy the manager was very nice!

Leisure Family

2/10

Poor

13 Oct 2024

Valued

Horrible experience

The room looks ok but it was nasty odor to smoke I told the front desk about it and she just say I can’t give you refund or offer me another room

Friends_and_family Family

4/10

Poor

04 Jul 2024

Lee

Wasn't impressed and don't suggest

The only good thing was the bed. When we woke up the next morning the door or directly across from us had a condemn notice posted on the door. There was a bad odor in the room, burn holes in the toilet seat and wall from cigarettes and the kickboard molding was peeled away from the wall. Apparently they own two hotels and try to upsell us on the one in the front. Wasn't impressed. Don't suggest.

Partner

2/10

Poor

26 May 2024

Brandon

Literally worse hotel I've been in. Walked by 3 rooms that were condemed! Sign said stay out,
dangerous conditions. Horrible smell in the room. Listed as 2 queens, it was 2 doubles. Druggie in the parking lot checking car doors trying to find one unlocked.

Business

10/10

Exceptional

26 May 2024

Gregory L

Was not Impressed with comfort inn.

Found very easy . Check in was very easy . Room was on second floor . No elevator.

Friends_and_family Family

8/10

Excellent

18 May 2024

John

Always a good choice!

Several of us have stayed here along our route. Always reliable and good!

Business

6/10

Pleasant

28 Apr 2024

tammy

The toilet was an issue. It didn't want to shut off. The shower didn't drain and the outlet in the bathroom didn't work.

Partner

4/10

Poor

08 Apr 2024

Verified traveler

Our stay

When we go to the room first thing is check bathroom make sure it's clean and water is hot, but this time I had to kill a roach and a spider, now we move on to check beds sheets on one not clean both top and bottom, breakfast free but you better get there first before the locals,ran out of sausage and eggs syrup appears to be water down

Partner

10/10

Exceptional

03 Apr 2024

Roberto

Good service at the desk. Loud people wall ng in hallways

2/10

Poor

02 Jan 2024

cynthia

Disgusting!

DIRTY, beer cans EVERYWHERE, broken windows, condemned rooms. I literally cannot make this up. Absolutely terrible! I wouldn’t even stay at that hotel and ended up getting another one instead!

4/10

Poor

14 Dec 2023

Charles

Renovation meets condemn?

It looks like two well known hotels clashes with renovation and condemnation

Business

2/10

Poor

08 Dec 2023

RD

I reserved a room and when I arrived from NYC , 4 hrs driving with my wife and my 2 kids , one 5 years old special child and my 5 months old little girl, the receptionist told me that I have to call expedia and cancel because they didnt have hot water and the plumber would come monday, I went outside to talk to my wife who was still in the car and got very upset. We decided to stay without hot water because we were very tired, but the clerk refused saying that if we call expedia she got to give me the money back, when I tried to call expedia, she said I could stay in the hotel but if I pay $30 extra, because the hotel had 2 buildings and the side I reserved had not hot water, but this side had, I went to check and it wasnt true, she was jus trying to rip me off and should be reported to consumer affairs, she is a crook

Leisure Family_with_children

4/10

Poor

26 Nov 2023

Scott

Lots of smoking in a non smoking hotel and at least 5 of the rooms were condemned by the local health department for some reason.

2/10

Poor

21 Oct 2023

Jessica

We were surrounded by condemned rooms, there were cigarette burns in our sheets. Our towels were dirty, and the fitted kept coming off because it was really small. Smelled like musty cigarettes and air freshener.

Business

10/10

Exceptional

19 Aug 2023

Verified traveler

Rested travelers

This motel was in the process of upgrading and improving. The room we stayed in had been upgraded. The staff was super nice, friendly, and helpful. The continental breakfast was average but quite acceptable. We would definitely stay again.

Friends_and_family Family

2/10

Poor

13 Aug 2023

Derek

The 1st room the tv didn't work. 2nd room had a whole in the wall. The 3rd was alot better.

Leisure

4/10

Poor

13 Jul 2023

Ron

We checked in drove around the building and left. Did not feel safe

4/10

Poor

15 Jun 2023

Brian

We had homeless people meet us at the back entrance offering to help us get into the motel. We had multiple rooms on our floor that were sealed with a sign stating that they were condemned and not acceptable for people to stay in. Our room was below average.

The person working the front desk when we arrived was also the person working the front desk when we left the next morning. He was friendly and helpful. The breakfast was really quite good.

Friends_and_family Family

2/10

Poor

31 May 2023

Steven

Don't book here. Spend the little extra to stay literally anywhere else. This place was absolutely disgusting. A smoke detector was going off in a room next to us, they refused to fix it. No refund offered because we booked \"with a third party\". Offered to let us \"upgrade\" to the quality inn section, and still wanted to charge full price for that as well as the disgusting, roach infested room. Don't go here. Management was completely inept. Probably could have a group of pencil sharpeners do a better job running this place. I stated all issues pictured (mold, bugs roaches disgusting furniture, etc.), and was given, \"Yes. We know about these issues.\" A few rooms were labeled condemned, so the fact that they're still booking these rooms out is absolutely horrendous. I'd recommend that hotel close it's doors, and Expedia NEVER ALLOW ANYONE to book a room here.

Leisure Family_with_children

2/10

Poor

02 May 2023

Jeff

Motel was connected to another motel rates were different. Pet s were additional charge. People up all night one motel had broken windows so switched to other motel for additional fee.

Leisure Pet

4/10

Poor

05 Feb 2023

Gerilyn

Staff were friendly. Lots of coffee available in the morning. But everything else was sad. Room was not fully cleaned. The floors were sticky, old clothing was left in the drawers, dirt/debris left on table and chair, bed sheets/towels/pillows had holes and stains. The outside of the building is sketchy. Trash blowing around and a vacant building stranding in front of the hotel when you pull into the parking lot. I don’t need nor expect much from an Econo Lodge. But basic cleanliness is a must.

Business Self

2/10

Poor

04 Feb 2023

janrt

Bedspread had cigarette’s burn hole; lamp shade broken, tilted, patched with scotch tape; hall carpet dirty; broken cover for heater; marred furniture; refrigerator not working; room across hall stained floor; pipe sticking out of broken wall; old empty vending machine. Room little decoration and ugly beige.

Leisure Partner

4/10

Poor

07 Jan 2023

Verified traveler

Not too bad if you don’t mind roaches

The whole place stunk really, there was a roach on our fridge

Friends_and_family Family

2/10

Poor

28 Nov 2022

Isidro

Please do not stay here especially if you have family. The place is unsafe and dirty. The room was incredibly dirty, the sheets had stains and the room smelled. The reviews do not do justice.

Leisure Family

6/10

Pleasant

24 Nov 2022

Carole

Easy access to the H81

Leisure Partner

2/10

Poor

21 Nov 2022

Karen

Horrible

I requested a roam on the first floor upon my arrival they did not have a room available. So I had to switch the type of room to be on the first floor. I arrived at the room open the door to see roaches scurrying at the door. I requested extra pillows because they were only two in the room they would only give us one extra pillow. The parking lot was disgusting trash everywhere. This was a horrible experience.

Business

6/10

Pleasant

22 Aug 2022

Juwon

The property wasn't too bad, the rooms just need to be cleaned more. Found bedbugs in my first room, told staff and they were nice enough to switch my room. However, the second room had small roaches. Overall I would give them a 3 out of 5 stars.

Leisure Self

2/10

Poor

04 Jul 2022

Jenni

Smelled like cigarettes in the room, missing a proper lock on the door and the door was semi-off the hinges. Dirty and felt unsafe.

2/10

Poor

14 Jun 2022

Nicole

There was prostitutes coming into the hotel visiting John’s. Bedding was dirty, it looked like rat feces on it. No towels. People were slamming doors screaming down the hallways all night.

Leisure Family

2/10

Poor

13 Jun 2022

Allen

Worst hotel ever

The hotel was disgusting! The room had roaches on a wet hardwood floor and the ceiling had mold all over it the bathroom ceiling also had mold over it. My family and i ended up leaving because we could not stay there. Luckily was able to get a full refund from hotels.com. on a side note tried to get gas at nearest gas station until one homeless man pulled a gun on another one.

Friends_and_family Family

2/10

Poor

21 May 2022

Mark

Smelled like an ashtray weed and garbage which I assume was because there was a Garbage bag in the hallway chillin . The room smelled like smoke of which by morning I had a hard time breathing and no breakfast even though it was advertised...

Friends_and_family Family

4/10

Poor

25 Apr 2022

Josee

Décevant!

Lit king, 2 petits oreillers seulement, serviettes tachées, l’eau du bain qui ne s’écoule pas, peinture à refaire, odeur de cigarette.

Partner

2/10

Poor

05 Dec 2021

Verified traveler

Horrible

Bathtub was dirty, sheets and pillowcases had Stains on them...The lights in the hallway was din just felt creepy

Friends_and_family Family

6/10

Pleasant

07 Nov 2021

Neal

Beware

Dirty,Smelly,Filthy,DOGS!!!, PUBIC hair on towls ewwww min water pressure...no Hot water... all in all give 1 out of

Self

2/10

Poor

11 Oct 2021

Dr Donald

Roaches in the room and had to try to sleep with the lights on to keep them away.

Self

4/10

Poor

10 Oct 2021

Verified traveler

Not worth for staying for more than 2 days

Not organized and if i was going to give star rating it would be 1.5 stars at the most.

Self

4/10

Poor

10 Jul 2021

Verified traveler

The room was so dirty. Sticky walls and floors, hair everywhere, dirty sheets with burn holes, the urine smell in the stairways -- the list goes on. It's pretty bad.

2/10

Poor

16 Jun 2021

Verified traveler

The bedding was dirty, the bathroom was dirty, and, there was alot of people just hanging around the place.

Leisure Family_with_children

4/10

Poor

09 Jun 2021

Michele

Not safe and stinks

Nasty. Bed sheets had holes in them, blankets had cigarette burn marks. Stunk like stale smoke. Lots of shady people there.

Business

2/10

Poor

31 May 2021

Ivy

Horrible experience

Holes on the wall, cigarette burnt on the sheets, horrible cleanings. I had to move hotels. I was traveling with a baby and I could t lay the baby on that filthy bed

Friends_and_family Family

10/10

Exceptional

11 Apr 2021

Verified traveler

I had a reservation for an accessible room but showed up to find that they had no room at the EconoLodge. After a short chat they agreed to give me an accessible room at the Quality Inn (adjacent to the Econo Lodge) for the same rate. The access was superb. The toilet and shower / tub had several bars and there was a stool for those of us who need to sit. If you can't provide a roll in shower, the stool is an excellent alternative. This was the first hotel/motel that I stayed at had one available with their and I appreciated that courtesy.

Leisure Self

2/10

Poor

06 Dec 2020

Verified traveler

The place had bed bugs. We asked if we could move rooms, they asked us if we could sleep in the bug infested room for the night. We, of course, said no. The new room was filled with the smell of smoke. The phone was missing buttons. Everything felt dirty and old.

It constantly smelt like curry or smoke in the hall. The staff barely wore masks. There were so many loud people there. Children were crying and the staff were loud as well.

Friends_and_family Family

2/10

Poor

14 Aug 2020

Lynn

It was a dump. Nothing like the website picture

Friends_and_family Family

2/10

Poor

18 Jun 2020

Verified traveler

A non-smoking room was filled with lingering smoke the premises was really in a bad area employees were sitting right outside smoking

Leisure Self

4/10

Poor

17 Mar 2020

Verified traveler

I had booked through Expedia, then was advised at the front desk that I really should upgrade our room, which would involve an upcharge...for exactly the same rooms in which we had previously stayed. Succinctly, we will never return.

Leisure Partner

8/10

Excellent

10 Feb 2020

Bobbi Jo

Visiting Family

Overall great stay. Will stay again when in the area vising family. Breakfast a fun for the kid, make your own waffles, what kid don't like that. Stayed in Feb of 2020

Friends_and_family Family

4/10

Poor

03 Jan 2020

Verified traveler

Not a very good place

The room has back stain on the ceiling . The covers have holes . The towels had red marks and some were stained ( black stains ). The fridge leaked . There was stench of cigarette smoke or some inter smell ( maybe old mold ) in the corridors .

Friends_and_family Family

6/10

Pleasant

04 Dec 2019

Verified traveler

The Hallways need a good vacuuming

Be aware that this hotel is two hotels connected and the doors between the two are locked at night. Also several of the outside doors are also non functioning \"at the moment\" which meant that we had to unload our car at the opposite end of the building and then drive it around to our parking spaces. The hallways are not vacuumed, and the ice machine was not just out of service but missing all together. We chose this hotel for it's cheap price, as we were not planing on stopping here, but the weather forced us to add an extra stay to our trip. I don't mind old decor if it is clean I don't mind parking that is across the way, but I do mind doors that are locked and non functioning, and dirty hallways and rooms. We won't be back this way so we won't be staying in THIS hotel again

Partner

6/10

Pleasant

18 Oct 2019

Verified traveler

The shower pressure was good. Breakfast was ok. The pillow covers had stains on them and the fan/ light sounded like a freight train.

Leisure Family

6/10

Pleasant

16 Sep 2019

Verified traveler

No carpeting on floor, just laminate. No elevator to 2nd floor, just stairs.
Breakfast was good with hot entrees including waffles you make yourself.

Leisure Self

2/10

Poor

26 Aug 2019

Amy

The room had Roaches running around and the doors looked like they were broken in to the room was dirty and the parking lot was not safe and their were drug deals going on.

Friends_and_family Family

10/10

Exceptional

30 Jul 2019

mary

loved it

very nice . friendly staff . nice breakfast .... enjoyed my stay . i will be back same place and i would like the same room it was so nice and the bed is comfy . thank you all. see you again soon

Friends

6/10

Pleasant

10 Jul 2019

Linda

Bare-bones hotel

There was nothing so wrong, but it was clearly bare bones. There were only 3 tiny pillows on a king bed, only 2 very thin sets of towels, no box of tissues. The stairwell was awful looking, with bare concrete and dirty (compared to the Quality Inn part of the same location that had nice carpet in the stairwell). Tub didn't look especially clean, but we didn't use it. Drapes not hanging correctly. Bed was comfortable and it was pretty quiet there, so we slept fine. Breakfast was skimpy, but we went late. Don't think I'll stay there again. WiFi worked.

Partner

8/10

Excellent

29 Jun 2019

Verified traveler

We got a great deal for the price. The room was clean and the staff was very friendly. The beds were comfortable and the room was spacious. I would definitely stay here again.

Leisure Family

2/10

Poor

24 Jun 2019

Verified traveler

The room was not made the second day no towels soap toilet paper

Leisure

8/10

Excellent

27 May 2019

Sandra

Breakfast was great, room access was great. The room need a bit better vacuum job, especially behind the bathroom door.

Leisure Partner

4/10

Poor

23 May 2019

Verified traveler

Property was run down and attached to the rear of another hotel

Leisure Partner

6/10

Pleasant

20 May 2019

Verified traveler

The halls recked of weed. And the smell got into my room. The condition of the rooms was nice. And the employees were nice

6/10

Pleasant

14 May 2019

Verified traveler

Almost the entirety of the staff was very nice. There was one desk clerk that was very short with us and could use a customer service lesson. I understand it was a busy weekend, but her approach almost sent us packing. We came back a few hours later and was waited on by a gentleman who was VERY nice and VERY helpful.

Friends_and_family Partner

6/10

Pleasant

13 May 2019

Verified traveler

The information and pictures about this hotel available via Expedia do not do justice to the actual hotel and room. The property is advertised as non-smoking. There were guests in other rooms and in the hotel hallway that were smoking, the whole place and room were reeking of tobacco smell. The front desk said nothing could be done about it. Next up, cleanliness was a big issue...stains on bedsheets, dirt and hair in \"clean\" bathroom towels, layers of dust and hairs on night stand and cupboards inside room...overall the room was quite dirty. The condition of bathroom fixtures was also very poor with cracked tub, leaking showers/faucet, and, torn and stained shower curtain The issues were mentioned to the management and they said they would \"look into it\". The breakfast (shared with Quality Inn on the same premises) was the only redeeming feature of the stay. Overall, at nearly $80/night this motel/hotel is way overpriced for its quality and services.

Business Self

6/10

Pleasant

01 May 2019

Verified traveler

One and Done

Room had a terrible odor and was not clean. The phones and internet did not work. The complimentary breakfast was wonderful!

Family

2/10

Poor

22 Apr 2019

Verified traveler

The property was incredibly dirty, including the carpet, walls, and bedding. The door to the room had some type of drip stains all the way down it starting at the door handle. The facility had signs everywhere saying they were 100% smoke free, but the smell of smoke was strong everywhere, especially in our room. The comforters were covered in cigarette burns. The photos on Expedia did not reflect the reality. The Econo Lodge was actually a second building behind the nice yellow front entrance, which turned out to be the Quality inn entrance. I had to drive around back and park around a corner to find the Econo entrance. The stairwell to the second floor ( no elevator) was very filthy and stained, with a block of 2x4 wood holding the door open. The lights in the stairwell and all the halls were very dimly lit. Overall, the worst hotel I've ever tried to stay in. I left and went to another hotel, just taking the cost of the Econo Lodge as a loss. I did not feel safe having my wife and two young kids sleep there. I have stayed in Econo Lodges before, but this experience was so bad, I will never stay in another one again.

Leisure Family_with_children

2/10

Poor

16 Apr 2019

Brian

The worst hotel ever.

I arrived at the hotel after 545pm, and they didn't have a room ready. The excuse was the cleaning staff was behind. We were give a different room. This room was dirty. The bathroom was extremely disgusting. The tub was very dirty, and didnt appear to have been cleaned in months. The shower curtain had holes in it, and some type of bodily fluid splashed across it. The hotel was informed of this, they did not take any steps to correct these issues. We went to visit some historical sites, and was out of the hotel all day, the cleaning staff didn't even clean the room. We had to retrieve our own towels from the front desk. I asked for 1 night refund and the manager refused. Do not stay at this Econo Lodge. Poor staff, poor management.

Family

10/10

Exceptional

03 Apr 2019

Andrew

Well worth the money.

The hotel is conveniently located but not right on the interstate, so it was quieter than most. Rate was great, room good, a great full buffet breakfast w/ eggs, sausage, bagels, make your own waffles, etc. No complaints.

Friends

2/10

Poor

25 Mar 2019

Verified traveler

The stay was not good for the room I stayed in had bed bugs, roaches and I was bitten twice, which resulted in me having an allergic reaction. Staff member wasn’t empathetic and did nothing. The owner never reached out to me not once either. Not a satisfying feeling.

Friends_and_family Family

4/10

Poor

08 Mar 2019

Michele

The Hotel was supposed to be smoke free. The room I received had no carpet, the towel in the bathroom had a black stain on it, the desk chair was very dirty. The hotel smelled like smoke and whatever they tried to cover the smell with. I had to leave, I couldn't stand the smell. The front desk did offer me a new room, they were kind. I just couldn't get passed the odor.

Business Self