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SpringHill Suites Hagerstown
Hagerstown - MD · United States
17280 Valley Mall RoadView location
9.0/10Excellent795 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location9.2/10 9.2
Neighborhood8.8/10 8.8
Quality4.0/10 4.0
Value7.0/10 7.0
Amenities8.6/10 8.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SpringHill Suites Hagerstown
Located in Hagerstown, the SpringHill Suites by Marriott Hagerstown is a short drive from local attractions, including the Hagerstown Roundhouse Museum (3 minutes) and the Chesapeake and Ohio Canal National Historic Park (7 minutes).
This hotel offers guests various amenities such as an indoor pool, a spa tub, and a 24-hour fitness center. Each of the 104 guestrooms features a kitchenette with a refrigerator and microwave, a double sofa bed, premium bedding, a 32-inch LCD TV with cable programming, and complimentary Wi-Fi.
Guests can also enjoy a complimentary buffet breakfast daily. For business travelers, the hotel provides a 24-hour business center and two meeting rooms, as well as free self-parking.
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With a stay at Springhill Suites by Marriott Hagerstown in Hagerstown, you'll be a 4-minute walk from Regal Valley Mall and 11 minutes by foot from Crosspoint Shopping Central. This hotel is 0.6 mi (1 km) from Valley Mall and 0.8 mi (1.4 km) from Valley Plaza.
Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment.
Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Pool access available from 6 AM to 11 PM.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Spoken Language
English
Nearby attractions
Regal Valley Mall
0.4 km / 0.2 mi
Crosspoint Shopping Central
0.9 km / 0.6 mi
Valley Mall
1 km / 0.6 mi
Valley Plaza
1.2 km / 0.7 mi
Piper Lane Neighborhood Park
1.5 km / 0.9 mi
Hagerstown Roundhouse Museum
2.5 km / 1.6 mi
Marty Snook County Park
2.8 km / 1.7 mi
Meritus Park
5.8 km / 3.6 mi
Byron Park
5.9 km / 3.7 mi
Washington County Museum of Fine Arts
5.9 km / 3.7 mi
University System Of Maryland At Hagerstown
6 km / 3.7 mi
Williamsport Memorial Library
6 km / 3.7 mi
Discovery Station at Hagerstown Inc.
6.2 km / 3.8 mi
Maryland Theater
6.2 km / 3.8 mi
Hagerstown Premium Outlets
6.5 km / 4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2006
- Year of most recent renovation: 2013
- Total number of rooms: 104
- hotel
- American Express
- MasterCard
- Visa
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
Show 30 more facilities & services
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
- LaunderetteExtra charge
- Fireplace
- Hotel safe
- Lift access
- ShopExtra charge
- GardenExtra charge
- Terrace
- Newspapers
- Clothes dryer
- BarExtra charge
- Restaurant
- Poolside snack barExtra charge
- Meeting room: 2
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 BedroomSUI.H6-2Q
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Internet access
- Direct dial telephone
- Hairdryer
- Bathroom
- Housekeeping
- Cable TV
- Desk
Show all 18 amenities
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE Accessible-Two Queen Beds
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- TV
- Internet access
- Direct dial telephone
- Hairdryer
- Bathroom
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 40 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Housekeeping
- Cable TV
- Bathrobes
- Desk
- Toiletries
- Wake-up service
- Wi-fi
Show all 22 amenities
- Bathroom
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Minibar
- Kitchen
- Kitchenette
- Internet access
- TV
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE TWO QUEEN BEDS
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Hairdryer
- Housekeeping
- Cable TV
- Bathrobes
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Bathroom
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Minibar
- Kitchen
- Kitchenette
- Internet access
- TV
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 BedroomSUI.H6-2
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Fridge
- Microwave
- Bathroom
- Hairdryer
- Direct dial telephone
Show all 18 amenities
- TV
- Internet access
- Kitchenette
- Toiletries
- Wi-fi
- Desk
- Housekeeping
- Cable TV
- Tea and coffee making facilities
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE Accessible
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Room amenities
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Fridge
- Microwave
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchenette
- Toiletries
- Wi-fi
- Desk
- Housekeeping
- Cable TV
- Tea and coffee making facilities
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 BedroomSUI.H6-KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Microwave
- Tea and coffee making facilities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Show all 18 amenities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
- Kitchenette
- Toiletries
- Desk
- Fridge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE Accessible KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Room amenities
- Housekeeping
- Microwave
- Tea and coffee making facilities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
- Kitchenette
- Toiletries
- Desk
- Fridge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
Room overview
Smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- TV
- Direct dial telephone
- Cable TV
Show all 22 amenities
- Housekeeping
- Bathroom
- Hairdryer
- Internet access
- Kitchenette
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE KING SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- TV
- Direct dial telephone
- Cable TV
- Housekeeping
- Bathroom
- Hairdryer
- Internet access
- Kitchenette
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Hagerstown
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SpringHill Suites Hagerstown
100
reviews shown
Katrina
It was clean and in a good location.
George
Clean comfortable room with a friendly check in process. Breakfast was delicious with a variety of options.
Jennifer
breakfast was fine but in room coffee was stale, tasteless
Christina
Clean and spacious. Conveniently located near shopping and dining.
Blasina
El desayuno con eso huevo de caja son horribles
Nancy
The room was supposed to have a walk in shower which it showed on website but did not have one my.mom is handicapped and falls easy but they could not give us a room with walk in shower. Every time we needed clean towels we had to ask for them. No where to put your clothes only 2 small drawers
We were there for a week and had to live out of our suitcase.we were very disappointed .
We were there for a week and had to live out of our suitcase.we were very disappointed .
Jason
There was a restaurant you can walk to and shopping is located conveniently with a 5 minute walk as well. It was a resting stop from VT to NC for us so that was nice. The room was spacious and clean
Chitty
Great location in the midst of the mall and near the highways. Only one disadvantage is you hear the noise of the trucks in the early morning.
But clean and spacious.
But clean and spacious.
Angel Moises
Very well maintained property. Rooms are extremely clean and comfortable. Staff was very attentive. We enjoyed our stay here so much, that we decided to book it again in December when we return to Florida. I highly recommend it.
Graham
The bathroom was dirty upon arrival. There was no shampoo or conditioner. There were two bottles of body wash and one empty conditioner bottle in the shower. The sink and floor were dirty.
Susan
Great location also
Randy
Friendly staff
Makhammat
Good breakfast menu. Great service!
Brian
Breakfast was great.
Agnes
Clean, comfortable and quiet!
Sarah
Good breakfast selection, clean hotel, comfortable beds, close to highway, lots of restaurants and shopping.
William
Everything seemed fine until the bathroom clogged up and since the maintenance guys were gone we as the guest had to fix the issue. I suggest having 2 maintenance guys at night for “just in case”.
michael
Excellent experience.
Aleksandra
The first room we got at check-in had such a strong pet urine stench that we walked right out and back to the front desk. Our next room was not smelly so we stayed. The layout is very odd. The TV isn't really conveniently places to the bed(s) or couch so that was a little awkward. Finally, I went looking for a hair dryer because it wasn't in the bathroom and found it in the closet by the bed and window. However, I did not even take it out because a cockroach hurried out with the door. Thank goodness my daughter didn't see it. We only stayed one night and powered through it but won't be coming back. It's unfortunate because it really is a great location and the hotel looks clean and the staff is very nice and helpful.
Colette
Overall the room was clean and the bed was comfortable. Only complaint was the installation of a new thermostat for the room. It did not work (unless you wanted a/c only) the heat would not come on and the thermostat was complicated. Front desk staff did not know how to work the new thermostat. They were very kind and apologized. I just wish the hotel had made an attempt at training their staff before subjecting the guests to this new system.
Valerie
Very curtious and helpful front desk. The room was very clean and the water pressure was excellent!! Morning breakfast buffet was very good as well.
Jing
good
David
everyrhing was great
Lily
Room was clean, breakfast buffet had a good balance of healthy choices, and staff was friendly.
christopher
The bathroom was dirty
Joseph
Great customer service.
Janessa
Breakfast hours on site is wrong, breakfast is earlier. Causing us to miss breakfast. Additionally the hotel places a large incidentals hold on your card which is not disclosed at time of booking and greatly exceeds comparable hotels in the area. The hotel itself is nice. The rooms are setup well, and very spacious and modern. The pool is a bit small for the amount of guests the hotel books and quickly become overrun and crowded.
Katayoun
We had a great stay at this hotel. The room was very clean, well-organized, and comfortable, and the staff were friendly, respectful, and professional.
The price was excellent, especially considering the level of cleanliness and service we received. Everything felt well managed, and we truly felt welcomed and at ease during our stay.
This hotel delivered exactly what good hospitality should—comfort, respect, and peace of mind. We would happily stay here again and highly recommend it.
The price was excellent, especially considering the level of cleanliness and service we received. Everything felt well managed, and we truly felt welcomed and at ease during our stay.
This hotel delivered exactly what good hospitality should—comfort, respect, and peace of mind. We would happily stay here again and highly recommend it.
Lindsay
The first 24 hours the hallways and rooms smelled like sewage. The TV didn’t work and was not fixed for the 3 days we were there. They didn’t have another adjoining room to move us and the family to. Felt very outdated too.
Crystal
nice location, easy check in and large room
Tyrone
Rooms were clean.
Xinyao
very good
Janessa
This hotel was clean, modern and luxurious, making for a very comfortable stay. The breakfast was fresh and well-done with a great variety. The pool and fitness center were both well-maintained and enjoyable to use.
One of the biggest highlights was the suite layout there was plenty of sleeping space with multiple beds, including a pull-out/trundle option, which made it perfect for families or groups needing extra room without feeling cramped.
The only small drawback was a slight odor to the linens, similar to laundry that may have sat damp for a bit too long. While it didn’t overshadow the experience, it’s something worth noting.
Overall, this is a beautiful, upscale hotel with great amenities, thoughtful room design and a welcoming atmosphere. I would absolutely consider staying here again.
One of the biggest highlights was the suite layout there was plenty of sleeping space with multiple beds, including a pull-out/trundle option, which made it perfect for families or groups needing extra room without feeling cramped.
The only small drawback was a slight odor to the linens, similar to laundry that may have sat damp for a bit too long. While it didn’t overshadow the experience, it’s something worth noting.
Overall, this is a beautiful, upscale hotel with great amenities, thoughtful room design and a welcoming atmosphere. I would absolutely consider staying here again.
Edmond
All good!
laurent
Suite large enough for 5, nice queen size beds. Good breakfast
Marvin
Good
Ashley
Booked a room for the night to wrap gifts in peace. Check in was amazing. Seth is an amazing employee! He went above and beyond to make me feel welcome! Just absolutely made the experience effortless.
The rooms were clean and spacious. The shower has great water pressure! The shampoo/conditioner/body wash they provide smells great!
The beds are comfortable, they are on the softer side and I do prefer a firm mattress, so it was an okay sleep.
Breakfast was so good and lots of options for everyone.
This is probably going to be my new Christmas tradition. It was a nice little break.
The rooms were clean and spacious. The shower has great water pressure! The shampoo/conditioner/body wash they provide smells great!
The beds are comfortable, they are on the softer side and I do prefer a firm mattress, so it was an okay sleep.
Breakfast was so good and lots of options for everyone.
This is probably going to be my new Christmas tradition. It was a nice little break.
Harold
Beautiful modern rooms with awesome service
mitzie
Clean room. Great staff
joshua
Everything was good I’d even say the customer service was great considering how polite they were about a major problem. There was no hot water and unfortunately with all the good things we encountered that will remain a sore spot for our family.
Dustin
It was nice
Kara
Amazing breakfast! Friendly staff, clean hotel.
Cory
Excellent all the way around!
Melinda
Very clean!
Timothy
Clean, convenient, and nice staff.
Andrew
The room the breakfast the staff everything was great
Jeffrey
Fullfilled expectations.
Mukhamad
Everything was good
Thomas
The Staff was very nice and helpful
Room was very clean and comfortable
Breakfast area was clean and fresh food available. Would stay here again and refer others if anyone stopping in this area would not regret staying here.
Room was very clean and comfortable
Breakfast area was clean and fresh food available. Would stay here again and refer others if anyone stopping in this area would not regret staying here.
Gordon
Only complaint was the Internet wasn't the best.
Danielle
Beautiful rooms, comfortable beds, clean!
Teresa
Would have liked a freezer in the refrigerator but it was sifficient
Philip
Close to I-81, very convenient.
Karin
Rooms very clean, staff were very friendly
Shawn
Everything was super clean
Alyson
Very nice, clean property. Pool open til 11.
Louise
Nice pool and gym but the best feature is the layout of the room . Very original and spécial!
sidona g
Very nice room and set up.
Pamela
Everything you need in one place
Yunior
Great
Eduardo
Considering I’m elite member the room was located in the worst place possible at hotel.
Matthew
T
Robert
The check in person was super friendly and the room was absolutely perfect! The bathroom was literally sparkling clean! Highly recommend. Will definitely stay again. Oh and a great breakfast no charge the next morning!
Jennifer
This was our second time staying here while driving through, but honestly we will try somewhere different next time. It served its purpose but needs some work. The bed was okay but the pillows were pointless and our toilet was slow and the water pressure during a shower was not consistent. Lastly, if you book through a 3rd party they hold $150 for several days. We’ve been to three hotels since (nicer ones) with smaller deposits and we’ve already received them back.
Sonya
No flavor creamer for coffee. Had to go out each morning to get coffee
Margot
Had problems
Was extremely disappointed that there was no spa. Website stated a spa and pictures show one with the pool but there wasn’t one. The refrigerator in our room did not work properly. The biggest problem was what I think may have been mold. My children were sneezing ALOT in the room. We had headaches and nausea if we were in the room for long periods. This was extremely frustrating and disappointing with how much I spent on the room.
Al
Great location and very nice hotel. Will definitely stay there if in the area again.
Jeremiah
It was good
Tera
Room was very clean and comfortable. Check-in was great as well as check-out. Breakfast was pretty good as well. Beds and pillows were super comfortable. Hot water in shower was amazing lol…
David
Rooms feel like a suite. Love having a desk and a small kitchen area.
Julie
For 4 years I've been stopping at this hotel several times a year because it's halfway between my home and my son's college. Its service, condition and cleanliness are reliably top notch. It's conveniently located by restaurants and a movie theatre (also right off the highway.) Good staff, well managed--I would recommend to everyone.
Lynn
When I first checked in at this hotel, the black woman at the front desk was extremely rude. She showed me attitude whole time when I was talking to her without any reason. She rolled her eyes at me as well. I don't want to visit here again and I don’t recommend this hotel to anyone.
Also there were many other people's hair on the bed in the hotel room
Also there were many other people's hair on the bed in the hotel room
Josee
Nice hotel. A little expensive.
Keri
Friendly staff
The hotel was clean and they had the friendliest staff of any hotel I have ever stayed in.
Jim
Great location with lots to choose from
Melissa
Roomy
Very nice rooms with lots of space. The breakfast was good.
Betsy
Clean, lots to do in walking distance. Friendly staff.
Elena
Great location but not as comfortable
The hotel was pretty clean and breakfast was decent, but there was no fruit at all. The room was clean and a decent size but the beds were very uncomfortable and the pillows are terrible. The location is probably the best part about the hotel, right next to the mall and restaurants and we enjoyed walking there.
Frank
Nice
mike
Great location, professional staff
cynthia
Staff was friendly especially the kitchen worker. She rocked it. Rooms were comfy. The only thing I didnt like was coffee taste. It was horrible and you only had choice between bold and decaf. It was also not offered all day. They take it away after breaksfast. This is the only place we have stayed that this is done at
cynthia
Staff was friendly. The one thing i didnt like was the coffee. They had two choices, bold or decaf. Not a fan of either. They also didnt offer coffee and tea around the clock, just at breakfast.
Lisanne
Wonderful hôtel with a great restaurant nearby BJ’s, to have dinner.
Lisanne
Very nice hôtel
Richard
walking distance to shopping
Tocarra
Wasn’t safe at all people next door was loud
Brianne
Remote and central.
My kids enjoyed the pool area.
Breakfast seating is exceptional. However you have to arrive early. I arrived early and noticed by the time I was finished with my breakfast the lobby was full. With mainly what looked like snowboarders. So maybe an odd weekend or maybe that’s what this hotels for and if so it shows.
Staff was accommodating and friendly.
Upset about the wifi not working but front desk made it right with their customer service.
Overall great job!
My kids enjoyed the pool area.
Breakfast seating is exceptional. However you have to arrive early. I arrived early and noticed by the time I was finished with my breakfast the lobby was full. With mainly what looked like snowboarders. So maybe an odd weekend or maybe that’s what this hotels for and if so it shows.
Staff was accommodating and friendly.
Upset about the wifi not working but front desk made it right with their customer service.
Overall great job!
Lissa
Great hotel at great location
What a great hotel. The room was clean and well appointed. It is next to the mall so there were lots of different food options. We left behind some airpods and they sent them to us overnight and made it so easy to get the back. They were amazing
luis
Just perfect
Robert
No Hot Tub
The room had a very odd layout. You can see the TV from the bed and the couch that viewed the TV was uncomfortable.
Very clean.
There is no hot tub (the only reason we booked here)
Very clean.
There is no hot tub (the only reason we booked here)
Scott
Great place to stay
Edwin
Our room was spacious and clean. Only negative was being on the side facing a major highway so lots of traffic noise all night. Everything else was good.
Glen
Hotel was pretty nice in most respects other than having the downright concrete-hardest furniture and bed I've ever endured, and being located in a mall complex that's a traffic nightmare.
Susan
Great stay. Easy checkin/checkout, clean room. Would recommend.
Richard
Always depend on Marriott
Eric
Lots of restaurants nearby, close to Arlington cemetery and Pentagon. Not easy to pull off road and check in area very small and then underground garage. Room clean, bathroom let’s water into the floor from shower and the pipes rattle when using hot water while showering
Creighton
Customer service and staff were excellent. We were only disappointed there were no waffles with breakfast. Every other SpringHill suites we stayed at offered waffles with breakfast and my daughters love them.
Richard
We had a very good overnight stop...
justin
Everything was great. Will stay again.
Kathie
Nice place
Location & surroundings
SpringHill Suites Hagerstown
17280 Valley Mall Road, Hagerstown, United States
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SpringHill Suites Hagerstown
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