B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
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Courtyard Hagerstown
Hagerstown - MD · United States
17270 Valley Mall RdView location
9.0/10Excellent817 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.2/10 9.2
Location9.4/10 9.4
Neighborhood8.8/10 8.8
Quality8.0/10 8.0
Value8.0/10 8.0
Amenities8.4/10 8.4
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Courtyard Hagerstown
Enjoy a relaxing stay at our Hagerstown hotel, featuring an indoor pool, spa tub, and 24-hour fitness center. We offer complimentary wired and wireless internet access, and cooked-to-order breakfasts are available daily (fee applies).
Unwind by the lobby fireplace, enjoy a meal in our restaurant or a snack in the cafe, and end the day with a drink at the bar/lounge. Our 92 guestrooms include refrigerators, Netflix, private bathrooms, and coffee/tea makers.
For business travelers, we offer a business center, express check-in, and over 1, 300 square feet of meeting space. Free self-parking is available onsite. Local attractions include the Hagerstown Roundhouse Museum (1. 5 mi) and the Washington County Museum of Fine Arts (3. 6 mi).
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With a stay at Courtyard Marriott Hagerstown in Hagerstown, you'll be a 4-minute walk from Regal Valley Mall and 11 minutes by foot from Crosspoint Shopping Central. This hotel is 0.6 mi (1 km) from Valley Mall and 0.8 mi (1.4 km) from Valley Plaza.
Make yourself at home in one of the 92 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and Netflix provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Hagerstown? This hotel has 1354 square feet (126 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Pool access available from 6 AM to 11 PM.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 12.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Regal Valley Mall
0.4 km / 0.2 mi
Crosspoint Shopping Central
0.9 km / 0.6 mi
Valley Mall
1 km / 0.6 mi
Valley Plaza
1.2 km / 0.7 mi
Piper Lane Neighborhood Park
1.5 km / 1 mi
Hagerstown Roundhouse Museum
2.4 km / 1.5 mi
Marty Snook County Park
2.8 km / 1.7 mi
Meritus Park
5.8 km / 3.6 mi
Washington County Museum of Fine Arts
5.8 km / 3.6 mi
University System Of Maryland At Hagerstown
6 km / 3.7 mi
Discovery Station at Hagerstown Inc.
6.2 km / 3.8 mi
Maryland Theater
6.2 km / 3.8 mi
Hagerstown Premium Outlets
6.4 km / 4 mi
Byron Park
6.5 km / 4 mi
Williamsport Memorial Library
6.6 km / 4.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2010
- Total number of rooms: 92
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
Show 38 more facilities & services
- Check-out hour
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
- LaunderetteExtra charge
- Babysitting service
- Fireplace
- Hotel safe
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Library
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Hot tubExtra charge
- Spa centreExtra charge
- Breakfast
- Picnic
- Snacks
- Non-smoking establishment
- CanoeingExtra charge
- Fitness
- Bowling alleyExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
Room overview
Smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Centrally regulated air conditioning
- Safe
- Bathrobes
- Cable TV
- Wake-up service
- Bathroom
- Kitchen
Show all 9 amenities
- Minibar
Facilities with extra charge
- Fridge
- Tea and coffee making facilities
- Ironing set
- Desk
- Toiletries
- Housekeeping
- Wi-fi
- Direct dial telephone
- Hairdryer
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
DOUBLE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Microwave
- Centrally regulated air conditioning
- Safe
- Bathrobes
- Cable TV
- Wake-up service
- Bathroom
- Kitchen
- Minibar
Facilities with extra charge
- Fridge
- Tea and coffee making facilities
- Ironing set
- Desk
- Toiletries
- Housekeeping
- Wi-fi
- Direct dial telephone
- Hairdryer
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
Room overview
Smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Bathrobes
- Cable TV
- Microwave
Show all 10 amenities
- Kitchen
- Minibar
Facilities with extra charge
- Tea and coffee making facilities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Ironing set
- Wi-fi
- Toiletries
- Desk
- Housekeeping
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
DOUBLE KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Shower
- Bathroom
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Bathrobes
- Cable TV
- Microwave
- Kitchen
- Minibar
Facilities with extra charge
- Tea and coffee making facilities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Ironing set
- Wi-fi
- Toiletries
- Desk
- Housekeeping
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
Room Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Hagerstown
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Courtyard Hagerstown
100
reviews shown
Gloria and Eric
Our room was fine and very clean ! We liked the walk-in shower & also the very comfortable bed !
Abby
The room was very clean and nice view
Coleen
Just okay.
Daniel
Very clean hotel. Near a lot of different restaurants.
Amy J
Room was clean and spacious. Shops and restaurants within walking distance. Front desk staff were incredibly helpful. Will stay here again next time we're in the area.
Jeanne
Typical corporate feel, clean , met need for stay over on way to east coast. Mall nearby with decent eats.
Amy
Nice hotel. Clean and efficient.
Sheila
Fine stay, good location
Jo Ann
The hotel seemed clean but had an old smell to it. The room was large but dusty in places and the bottom of the shower door was dirty. There is no complementary coffee in the lobby but the Starbucks for purchase was good. It was ok for a quick overnight stop but I would not stay there again. There are many hotels in the area and feel like I can do better somewhere else for $200.
Noreen
Pool needs maintenance.
Mark
the bed and room were very comfortable
Rhaenbow
The room was great and super spacious
Brandon
Very nice and within range of everything we needed
Sandra
The room was clean and the staff was very pleasant. The problem I had was that the hotel was a little pricey and your had to pay extra for your breakfast. I feel with the high price your breakfast should be included. There was also no microwave in the room. There was a tiny fridge, but no microwave and even your basic hotels have a microwave in the room. There was also no charging station for your devices and with todays times that is usually in the lamps or walls but none there anywhere.
Brittany
Clean room, Awesome Staff!
Dejah
Clean room
Gary
Room was clean, the staff friendly and helpful, the location convenient.
jaleah
Definitely very spacious! No complaints at all besides the hot tub not working but the hotel confiscated us for the mishap. They offer breakfast at a cost and the staff were nice and friendly. Stayed for Valentine’s weekend it was so nice and comfortable
Anthony
All the staff were really great. The rooms were nice and the lobby area was great for relaxing. Unfortunately, the hot tub was out of service which was the main reason we stayed there.
orwing
Very good
James
Everything was perfect! I felt like I was being attended to by Mary Poppins!
Mila
Good hotel but Over priced
Robert
Smooth
Gerard
Great location
Suzette
Pros: Front desk staff very nice, internet excellent w/direct cat connection for work laptop, bed clean and comfortable, loveseat comfortable, tv had internet streaming.
Cons: Bathroom sink slow drain (told housekeeping but no fix), shower dirty and smelled of mold (clearly seen on shower door hinges and surround), room hvac strange in it would overheat and then cold air came on to cool so cold in room at times.
Overall: If we had to stay longer than 1 night i would've requested a room change due to mold smell.
Cons: Bathroom sink slow drain (told housekeeping but no fix), shower dirty and smelled of mold (clearly seen on shower door hinges and surround), room hvac strange in it would overheat and then cold air came on to cool so cold in room at times.
Overall: If we had to stay longer than 1 night i would've requested a room change due to mold smell.
Jeremy
Room was spotless, bed was made!
Walter
The lady at the front desk - Kimi. She was very helpful and recommended a great steak house for dinner.
Jeremy
Spotless room, and comfy bed!
Katharine
Thecroom was nicely arranged and comfortable. The shower was very nice snd modern.the staff were very nice and helpful.
Jesus
As a housekeeper manager for 6 plus years my experience was wonderful! The area was great and calm. The room felt refresh and clean the beds were not tied up for the hospitality look. And the fridge had a stain inside of it. Other than that my stay was amazing my kids enjoyed the pool I stayed in room 216. I’ll definitely come back and stay !
Chiara
Didn’t have a chance to use the facilities. The room was clean and had a comfortable king bed. Service was quick and friendly. Highly recommend this hotel. Will stay again for sure !
Daniel
Only two things that could have been better was no microwave and lack of continental breakfast
Joseph
Great stay. We stay here every year.
John
Breakfast not included as advertised
Michele
We like to have new towels daily when there are 4 people and no were to hang towels
Sarah
Very clean
Maggie
The room itself was clean and tidy and in good repair. We did gobdown to the pool and hotub and the hottub was about as warm as the pool with the chlorine ratio being higher. 4/5 stay overall
david
The check in was great. They were able to get me a king size bed
Stacie
Na
SUSAN
The front desk representative Tim was very welcoming & professional. Our room was nice & quiet. The bed was a little hard for my husband & I but ok. Would recommend.
Nicholas
Thumbs up
Kristin
I stayed here 2 times within a week (on my way to vacation and on my way from vacation). Both times were good. My boyfriend and I both enjoyed the restaurant that is right near the hotel called BJ's. Hotel was right off 81 so very convenient. There is also a big shopping center right there in the same location.
Christine
As is expected of the Marriott's this one was excellent. In house Bistro and Bar. Convenient the Hagerstown Mall and to Rt.81. However the view in all directions consisted of parking lots, warehouses. Not a tree in sight.
Verified traveler
Ok hotel with bad restaurant
The hotel and location were ok but the hotel has a terrible restaurant. The food ordered were so bad that I had to throw it away as it was stale and couldn't it. The service at the restaurant is ridiculously slow.
Thomas
Nice Hotel
Very nice, clean, friendly hotel. Perfect for an overnight stay for a Flying Boxcars game. Good breweries and bars/restaurants walking distance from hotel.
Frederick
Great
Lincoln
Location
Kimberly A.
Hot tub and pool were nice, shopping and access to major highways, quiet stay, hotel was nice and staff were very helpful and kind.
Michele
Air conditioning was very loud. Sounded like a jet taking off.
Connie
Feather pillows provided upon request
Jason
The pool was out of service which is something we were looking forward to using. They made arrangements with an adjacent facility though so it worked out.
Heather
I booked this hotel with 2 rooms for me and my kids. Main reason i booked this hotel was for the pool and the hot tub! After checking in and going to our rooms we went down to look at the pool and hot tub so we knew where to go when we got back from our outting, only to see a note saying it was down for daily maintenance. Ok, great we go to leave but went to ask the front desk how long it would be down only to overhear the employee that's checking in another guest tell them the pool and hot tub are not working but could walk across to the other hotel and use their pool! Like seriously?! Why wasn't i told this by the one that checked us in? Why wasn't this on their website?? The other hotel didn't have a hot tub and definitely did not like having to walk across in our bathing suits and towels when it was not warm out at all! Had i of known it wasn't working I wouldn't have spent my money there!! So a night that should've been fun and relaxing with my kids that was supposed to include lots of swimming for them that was in our plan for the weekend was completely ruined!! Will never stay at this hotel again!! Definitely did not enjoy hearing crying kids when it should've been laughter!!!
Dennis A
Nice reception. Nice room and amenities. Very happy.
Carlos
Great hotel
Clean and comfortable.
Right next to a lot of food options.
Would for sure stay again
Right next to a lot of food options.
Would for sure stay again
SUSAN
Kami the hotel representative greeted us with a friendly smile & quick check in. She gave us a welcome guest bag with 2 bottles of water &. Snack. We chose a bulb from a basket which earned us extra bonvoy points. Our room was clean & comfortable. Best hotel! Highly recommend.
Jodi
The room as well as the bathroom was updated and clean. The bed was comfortable. The pillows could've been better.
Jon
Staff was very friendly! Hotel very clean.
Was loud noise of something running all night that prevented from a restful night. But otherwise 'thumbs up'.
Was loud noise of something running all night that prevented from a restful night. But otherwise 'thumbs up'.
Jerri
We had a wonderful stay at your hotel The grand kids loved the pool and the cafe food was delicious. The rooms were spacious and clean. Thank you
Bryan
Excellent Stay
Stephen
Felt it was an elegant hotel in an upscale area. Close to amenities
marsha
We will stay again
The hotel was modern with furniture and technology. The room was the perfect size for 2 people, and the bed was comfortable. The Market was well stocked, but $4 for a sharing size of Sun Chips? Yikes. Great location…next to a good size mall, so lots of restaurants and places to walk.
Judy
Great
Rayan
Great hotel
Very clean
Very kind staff
Very big rooms
Very clean
Very kind staff
Very big rooms
Brandon
Just a nice area
Verified traveler
Excellent hotel and excellent service
Thomas
.
Joseph
Great place to stay!
We have stayed here in the past and love it. My only issue is that there is not a microwave in the room.
BRENDA
THE STAFF WAS VERY PLEASANT. WE LOVED HAVING COFFEE AND BREAKFAST AVAILABLE. WE DID NOT GET ROOM SERVICE TO MAKE OUR BEDS AND CHANGE OUT TOWELS.
Darell
Perfect place , great location, excellent staff
Nathaniel
convenient
Neil
Very good place
Alan I
Always good
Everything was great. This is a regular stay for us whenever we are passing through Hagerstown.
Rohan
The hotel was close to the mall which was very covenient.
Thomas F
The staff was terribly rude. I will never stay there again. Ignorant and could care less is their motto.
Tinu
Very bad
Krystal
Could be cleaner....
Pro's: close to interstate; location to food/shopping; staff were friendly but of the 3 people we met, two were new so everything from check-in to ordering drinks/food took a long time. Lobby was nice. Bed was comfortable.
Con's: Room was pretty grungy and worn. Mold/mildew all in the shower and it had a smell. Carpet was gross feeling and sticky to feet/socks. Bathroom floor was also dirty. HUGE cobweb/spider bed in room above the bed extending to the corner of the room. IF YOU BOOK THROUGH HOTELS.COM, CHECK YOUR CREDIT CARD. I was charged by Hotels.com and then charged an additional 150.00 by the hotel itself......
Con's: Room was pretty grungy and worn. Mold/mildew all in the shower and it had a smell. Carpet was gross feeling and sticky to feet/socks. Bathroom floor was also dirty. HUGE cobweb/spider bed in room above the bed extending to the corner of the room. IF YOU BOOK THROUGH HOTELS.COM, CHECK YOUR CREDIT CARD. I was charged by Hotels.com and then charged an additional 150.00 by the hotel itself......
Daniel
Convient
John
Reallly poor value
Reallly poor value. I think it used to be upscale but gone to seed. Example: room outlet didn’t work, shower door wouldn’t close, orange mold in the bathroom. Staff & service were poor. Example: had to pay $3.50 for a lobby coffee which was stone cold, so they microwaved it - LOL.
Richard
Great Hotel
It was excellent! I appreciated all you had to offer. We were very comfortable.we will rrturn.
Katharine
Lovely common area with a bistro serving food. Nice ambience.
william
All good
Cheryl
Very nice
Marlane
One working elevator for 5 floors is not acceptable! No room service for meals after a long long drive was very inconvenient. A full length mirror
In the bathroom where a shower is being taken is truly misplaced. There is a ridiculous number of quality hangers in the ill designed closet.
In the bathroom where a shower is being taken is truly misplaced. There is a ridiculous number of quality hangers in the ill designed closet.
Dennis R
Loved the food and pool and hot tub
manzila
good
Kevin
Toilet needs repair. Heating unit ver loud.
John
The property was very nice and clean with veryfriendlystaff.
Verified traveler
It was a little disappointing there was no continental breakfast. Most hotels these days offer that service. The mattress was a little uncomfortable. The positive was they served Starbucks. To offset no breakfast, maybe offer a welcome gift to guests with bottled water and snacks upon check-in.
DEE
The prices at the Bistro were way to high for the quality of food and the hours of operation were not good.
Latrice
My stay was nothing but comfortable and amazing
Thomas
The toilet didnt work. There was no maintence working the weekend so the front desk moved us to another room. No problems after that.
Terry
I like the location of this facility. The staff is friendly.
Terry
Safe place to walk. Lots of dinner options nearby
Edward
Over priced and you had to pay for breakfast.
Mort
Everything was nice for our overnight stay.
Thanks.
Thanks.
Rudy
Exceptional
I visited my brother in New York this past week. On the return trip, I stayed at Hagerstown Courtyard. The stay was exceptional. I have allergies and the room was animal-free as requested. I stayed in two other Courtyards going and returning. The one in Kingston, NY, was great as well. The one in Harrisburg, PA, was awful. They are allowing pets in the hotel I suspect. Service dogs are usually put on the ground floor. These dogs are trained. Some people are using what is known as emotional comfort dogs and cats which are not trained one can ask a therapist or dog to declare them as an emotional comfort animal. There is a huge difference between the highly trained service dog. However, I have to have a room that is free of any animals. This hotel had me in a great room. The whole place was really clean.
Erika
I guess a cool thing is that it's at one end of a giant shopping center/mall, so the food options are plentiful even late.
Kiersten
It was clean and very comfortable. Staff were nice
Karen
convenient location for a long drive along I81
Don
Very nice
Location & surroundings
Courtyard Hagerstown
17270 Valley Mall Rd, Hagerstown, United States
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Courtyard Hagerstown
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