Days Inn by Wyndham Hagerstown

2/10

Poor

10 Feb 2026

Michael

Rude staff dirty rooms

Leisure Family

2/10

Poor

22 Jan 2026

Madelyn

Room with cigarettes stains and marks, sheets with cigarettes burn and bathroom got dirt coming out of it, horrible staff very negative and mean and nasty attitude, he made my stay very uncomfortable and the hotel just horrible it self and definitely don’t look clean at all, the bed sheets were so bad it felt like it started to itch

Leisure Partner

8/10

Excellent

15 Dec 2025

Brenda

Absolutely, as always. Staff always accommodating to your needs

Leisure Self

8/10

Excellent

13 Dec 2025

Nydia

Yes everything.

Business_and_leisure Family

10/10

Exceptional

30 Nov 2025

Suzannah

I enjoy the staff who were friendly and helpful. The hotel was clean and looked presentable. I truly enjoyed my time there.

Partner

8/10

Excellent

24 Nov 2025

William F

Person behind the counter was very courteous and helpful at checking & checkout. The hallways do show a bit of age of the property. Overall it is nicely kept. I came downstairs to get some breakfast. The place was basically shut down already. There were still ten minutes left available for breakfast as indicated by the sign on counter at front desk. An employee saw me enter the breakfast room and said they had just put things away and asked what I wanted to eat. She was particularly kind and helpful. She actually made me a waffle and was nice overall.

Leisure Self

10/10

Exceptional

15 Nov 2025

Melissa

The person at the front desk was very nice and helpful, and the room was nice and clean.

4/10

Poor

14 Nov 2025

William

It was dinghy and rundown the place is disgusting

Business

8/10

Excellent

10 Nov 2025

Linda

Was not impressed

2/10

Poor

01 Nov 2025

Inemesit

Booked this place through Expedia. I couldn't stay here for the seven days because my travel work schedule was changed. I tried to ask for a refund but they wouldn't give me one, even though I never checked in. They took my money for the whole 7days. No Refund

8/10

Excellent

31 Oct 2025

Kate Lynn

Everything was wonderful. Fast and easy check in. Nothing wrong with or missing from room. Front desk attendant was friendly and helpful.

10/10

Exceptional

17 Oct 2025

William

Great stay

8/10

Excellent

11 Oct 2025

Brenda

Na, never ate breakfast

Leisure Self

4/10

Poor

29 Sep 2025

Donald

Having stayed in other Days Inns, this one is well below the others in looks and accommodations within the room. The bed was terrible. I woke up with back pain from sleeping. Recommend tearing down the DAays Inn and starting with a new building that is more in line with what is expected of a days Inn.

Leisure Family

4/10

Poor

29 Sep 2025

CHADWICK

I would not recommend.

10/10

Exceptional

23 Sep 2025

Kellie

Was just ok

Partner

4/10

Poor

22 Sep 2025

Bradley

There was an unexpected $50 security deposit required to stay. The whole place had a funky smell, and the elevator reeked of weed.

Partner

2/10

Poor

13 Sep 2025

Paul

The worst smelling room i have ever slepp in
.. i am amazed Wyndham would put they name on it

Leisure Pet

4/10

Poor

07 Sep 2025

Cynthia

Dirty

4/10

Poor

05 Sep 2025

Sharon

Lobby area clean. Much needed repairs to carpet, frame around window poor condition.

Leisure Family

10/10

Exceptional

03 Sep 2025

Mike

Very nice

Partner

6/10

Pleasant

02 Sep 2025

Rhonda

The hotel was in the ideal location for us and we were able to book it last minute.

Family

10/10

Exceptional

21 Aug 2025

Tabitha

All around good place especially being in the area it’s in. Best! Hands down

6/10

Pleasant

12 Aug 2025

Deborah

Okay. Just.

No food options at hotel. Many in a short drive.
Evening receptionist was gruff, we were traveling with a dog and a \"dog friendly\" hotel, where they dont seem to like dogs.
Bed was comfortable enough. Bathroom area was worn, rough.

Partner

2/10

Poor

22 Jul 2025

Stefanie

I requested early check in thru Expedia because I had a migraine after a procedure at the nearby hospital. Upon arrival I was told there were no rooms available (despite the empty parking lot). Then “Joe” said I could check in early for an extra $50 cash. Then he added that there was an additional $100 cash security deposit. He was extremely rude during the whole conversation. And the two requests for cash made me very uncomfortable. I never received room keys and immediately left because frankly I felt kind of threatened. He refused to refund my credit card despite never allowing me into a room when I didn’t feel comfortable giving him extra cash I have since been told that the Hagerstown “dual highway “ location is notorious for drugs, prostitution and cars being broken into. I’m simply asking to be refunded for a stay that I couldn’t check in for thru no fault of my own.

Leisure Partner

4/10

Poor

02 Jul 2025

Daniel

Desk Clerk Charged $50 security deposit to credit card at check in that was never refunded/backed out after checkout.

Leisure Self

10/10

Exceptional

29 Jun 2025

Verified traveler

The stay was ok.. Only thing was the price giving at time of booking was different from how much I had to pay upon arrival checking in. Also was not aware of deposit being as much

Partner

8/10

Excellent

16 Jun 2025

Sydney

.

8/10

Excellent

08 Jun 2025

Winthrop

lack of hanging bars or hooks

Friends_and_family Family

8/10

Excellent

04 Jun 2025

Winthrop

No Hanging bars or hooks>

Friends_and_family Family

4/10

Poor

28 May 2025

Raymond L

The hotel smelled like smoke, the amenities like vending and the ice machine did not work/out of service. Although we we're staying for 1 night, it just seemed like a motel, sleezy, drug riddled low class spot.

Partner

2/10

Poor

18 May 2025

Michael

I will never return to this place again. The cigarette smoke that was in the air stuck on clothes. My children wouldn’t stop coughing. It’s amazing how this hotel says no smoking but that’s all this place smells like. Worst experience ever.

Leisure Family_with_children

10/10

Exceptional

18 May 2025

Lloyd

Room needs more updating (carpet). But new bath, furn and paint

Leisure Partner

6/10

Pleasant

16 May 2025

David

Poor quality in

8/10

Excellent

02 May 2025

Grant

Good and cheap

Leisure Friends

4/10

Poor

28 Apr 2025

gilles

Had to providence all my info although I had checked on Line in advance.
Ice machine broken.
Underaverage coffee

Leisure Partner

2/10

Poor

22 Apr 2025

Daniel M

Seem to be old and run down. Non-smoking room smell like smoke. Had to buy Lysol to make the room tolerable.

Leisure Self

10/10

Exceptional

11 Apr 2025

ashley

A place to sleep. Bed was hard. Needed more pillows. But the spa tub in the room was worth it

Leisure Family_with_children

10/10

Exceptional

05 Apr 2025

Verified traveler

The agent who received us at the front desk was very kind and nice. we were there for just a night but my kids and I really appreciate our staying. Thank you so much and keep up the good work.

Friends_and_family Family

2/10

Poor

09 Mar 2025

Rita

Poor rude customer service

We reserve a room with two adults two children because one of the kiddos was going to her aunt house for the night. The guy at the front desk was very rude and hateful toward us and said only four is allowed in the room. I explained to him we know that, that what we reserved the room for. He said 5 people walked in with you. I said yes I know one of the kiddos is going to her aunts. He continued to be rude and raised his voice and said this is not Ohio and we only allow 4 in a room. By then I was getting upset because we done nothing wrong. We was just dropping our stuff off. Then my husband told him our granddaughter is just visiting. He said no visitors is allowed. So I said we don’t need to stay here, just refund our money. He told us no and told us if we don’t stay we are out of our money. Also after checking in he said the elevator doesn’t work. I asked if we could get something on first floor because I won’t be able to walk the stairs. He said no. Then when we got up stairs I called down and ask if we could get couple pillows. He said if you walk down here I will give you two pillows but you will come to me. I would never recommend this hotel to anyone

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Amanda

Amanda

This place is clean secure and for the most part drug-free which in Hagerstown is difficult to find

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Antwann

Quiet and safe

Leisure Partner

2/10

Poor

01 Feb 2025

Karina

Booked this place for my family when they came in town and it was one of the worst experiences for them, no hot water and constantly being bothered by the staff for having guest for a short amount of time, I’d rather put them in a 2 star motel.

Business_and_leisure Family

10/10

Exceptional

29 Jan 2025

Antwann

Safe

Leisure

6/10

Pleasant

19 Jan 2025

Lois

Get what you pay for…I should have paid more…

Friends_and_family Family

4/10

Poor

11 Jan 2025

donna

The property wad out dated lobby was a mess. Had problem with tv tried to call the front desk 3 times had to go down elevator to speak to manager she came up gave new remote. Room was outdayed. Very noisey could hear traffic from highway all time didnt get alot of sleep. Beds were very hard and uncomfortable

Leisure Family

6/10

Pleasant

09 Jan 2025

Laura

The property could definitely use some updating and figuring out their water. The sink would get warm, but the shower would not get passed a lukewarm temp. Things could definitely be worse, but the main things people want- a clean bed and a hot shower. Overall i would say it's an average hotel and stay. The front desk clerk was very friendly. That's always a perk!

Leisure Self

10/10

Exceptional

28 Dec 2024

Peter

Easy stop over.

Nice easy stop over.

Friends_and_family Friends

2/10

Poor

13 Dec 2024

Earlene

Small parking lot

Leisure Partner

2/10

Poor

11 Dec 2024

Shannon

I never got my deposit back the rooms were dirty I wanted a non smoking room didn’t get it smelled like weed 24-7 never again will I go there

Leisure Partner

8/10

Excellent

23 Nov 2024

David

Good stay

It was a good stay but we couldn't get in our room because the key wouldn't work so we had to get a new one. Room was very nice. Bed was comfy and the shower was great. Breakfast was okay. Not a lot to offer though. Cereal and waffles were the main choices. Overall it was good.

Partner

6/10

Pleasant

01 Nov 2024

Bryan

Can definitely feel the age and not ideal construction standards of the building. It was clean though

10/10

Exceptional

17 Oct 2024

Willian

Was good

Family

2/10

Poor

13 Oct 2024

Heather

Terrible!!! Do not go here. Dirty and sketchy people. Very outdated and run down. Horrible staff. Don’t be fooled because the Wyndham name is associated with it. It was a terrible experience!

Leisure Family

8/10

Excellent

09 Oct 2024

Glenn

Decent room. Ample breakfast. Nothing really in walking distance.

Business

10/10

Exceptional

05 Oct 2024

Taylor

We were given a free upgrade to a nicer room due to a double booking error. Very good customer service.

Leisure Partner

6/10

Pleasant

15 Sep 2024

Jonathan

It is dirty with renovations being done and workers tracking everything all over the place. There was no ventilation from the fumes of glue and paint. Couldn’t park in the handicap areas because of the supplies in the parking area. They advertising free breakfast that should be closed down. Two loaves of bread 3 apples, 7 hard boiled eggs. Water down juice etc.

6/10

Pleasant

13 Sep 2024

Christopher

Construction going on, so a bit noisy. Breakfast items were more limited than other Days Inns.

Leisure Self

2/10

Poor

29 Aug 2024

Tracy

Nothing. 1st room had not even been clean. Told guy at desk and he acted like he didn't believe us. Went to the room...gave us another, smelled bad. Bottom floor was being remodled. Needed it badly. Or even gut the whole thing and start over. Elevator made noise so we decided to take stairs down from 4th floor. Sign on door outside said not an exit. Door back into building was locked. FIRE hazzard. Never again...

Leisure Partner

2/10

Poor

27 Aug 2024

Cynthia

People hanging around the place with suspicious activities. They were drilling and working on the place early in the morning.. I worked overnight couldnt sleep.
Wasnt very clean.

Business

8/10

Excellent

18 Aug 2024

Kalisha

Everything was good to me

Business Partner

6/10

Pleasant

16 Aug 2024

Wren

Overall it was OK. The property is being renovated, so there are construction materials all over. Other reviews indicate this has been going on for over a year, so slow progress... the elevator definitely needs replacing. The breakfast was lackluster. The oddest thing though, was the $50 cash deposit we had to give at check in. They didn't return the money until they went up and inspected the room. I've never paid a deposit like this before. Having a card on file for incidentals/potential damage is one thing, this was something else altogether. The bed was not the best, but not the worst. Very busy/ noisy area, which the hotel can't really do anything about, but it added to the overall under-average experience.

Leisure Partner

6/10

Pleasant

10 Aug 2024

Verified traveler

No Breakfast To-Go

As soon as I entered, the lights were flickering like in horror movies. Walking up to my room, the hallway windows were broken. Luckily the AC in my room worked, but the overall experience wasn’t luxurious. You can’t bring your breakfast TO-GO, and MUST eat/drink it in the breakfast area. If I had known this, I would’ve went to another hotel that didn’t provide breakfast to save the extra $10.

Partner

10/10

Exceptional

08 Aug 2024

jim

Under remodel. Like a construction site will be really nice when done

Partner

6/10

Pleasant

28 Jul 2024

Elizabeth

They are remodeling and should have done a better job at how they handled the project.

Leisure Partner

2/10

Poor

15 Jul 2024

Maria

Filthy

The tub was filthy the room was supposed to be non-smoking and it smelled. The carpet was filthy did not dare to put my feet on it. Won’t recommend to go there.

Friends_and_family Family

4/10

Poor

07 Jul 2024

Mark

Free breakfast?
No plates for waffles
Could they find a smaller ceral bowl?
2 to 5 days to refund a 50$ deposit?
This place said cheap all over it after convo
With front desk
Will not stay again!

10/10

Exceptional

04 Jul 2024

Kerrie

I feel very safe and it was very quiet.

2/10

Poor

27 Jun 2024

Adnane

No Air Conditioning at 85 degrees.

Business Self

6/10

Pleasant

24 Jun 2024

Verified traveler

Bed was good

I asked for a room with grab bars in bathroom. They were able to provide an device that fit over the commode. The breakfast was inadequate, Bread which was mostly heels with butter but no jelly was provided. Loud noise from street.
Management was argumentative when I asked for assistance in using my shower chair in the bath tub.

Partner

2/10

Poor

19 Jun 2024

Verified traveler

One of the worst I’ve ever seen

Dilapidated and seedy, the elevator stank of cigarettes, carpeting filthy in the hallways, small pillows that felt like they were stuffed with cotton balls, small TV with no WiFi to access streaming services, window overlooking a dismal parking lot with people napping their cars or getting evicted with all their belongings in plastic bags. Just a nightmare. Only hope I don’t find that I’ve acquired bedbugs. The manager was surly and unpleasant. The continental breakfast basically inedible.

Partner

6/10

Pleasant

17 Jun 2024

JoElla

It smelled like cigarettes and mothballs in the hallway and lobby. The room was abit shabby but clean. The rugs have stains on it. Needs replaced.

Leisure Family

8/10

Excellent

04 Jun 2024

Jonel

Nice

We enjoyed our stay except for the high volume traffic noise that kept us up all night. The people who ran the hotel were very helpful with our needs and sweet. For a last minute booking the price was right. Close by the Hagerstown city Park. A must see area!

Partner

8/10

Excellent

03 Jun 2024

Randy

Unfortunately the area surrounding this place is very busy. Police sirens continually sounded off the entire night. This was supposed to be a rest stop for our journey to Charleston, but no rest was achieved. I might as well kept driving. We will avoid Hagerstown on our next journey.

Leisure Family

2/10

Poor

12 May 2024

Mary

Sorry

The hotel is old and not updated. I smelled of cigarette smoke and mildew. Absolutely no amenities…

Partner

8/10

Excellent

27 Apr 2024

Joseph

It was very weird that there was nowhere to hang clothes on hangers.

Leisure

2/10

Poor

27 Mar 2024

Jamie

We actually did not even stay over night - we went for a girls night to see Celtic women in Hagerstown…sign in window said long term guests welcome- smelled of bug spray in lobby- I rang the phone for attendant - who just said pay $50 and then we will return it 4-5 days later after your stay ..which is unheard of…lobby/ outside of hotel so off putting we left and never saw room… Luckily we were able to book a hotel in person on the other side of town for the one night. Lost money as I couldn’t get any back ..disappointed

Friends_and_family Friends

6/10

Pleasant

25 Mar 2024

Shadi

It's right off the main road so you can hear the traffic and everything is old but in working condition

Business_and_leisure Self

2/10

Poor

20 Mar 2024

Renee

Do Not Stay Here

This place looked decent from the outside and had a good size parking lot. The check in attendant was very very rude, nasty and unprofessional. The \"breakfast\" did not offer many options. The room was very small and not pleasing to the eye. Very small tv, no channel guide, only 2 towels, no shower amenities.

Business

10/10

Exceptional

10 Feb 2024

Dwayne

Great customer service

10/10

Exceptional

09 Feb 2024

James

Good place if your working and fairly cheap

2/10

Poor

07 Feb 2024

McKenna

The locks to get into the room barely worked. U have to pay extra if you have a dog. I would never stay again.

Leisure Partner

8/10

Excellent

17 Jan 2024

Denyse

The hotel was convenient for me

Leisure

4/10

Poor

13 Jan 2024

Darwin

Property was old and carpet dirty, breakfast was horrible, almost nothing but some cereal and hard heggs.

Business

2/10

Poor

09 Dec 2023

Elissa

Never again

From the attitude of the front desk clerks to the roaches in the room this was a terrible experience. I travel a lot and this is the worst days inn I have stayed at. Even the wifi was terrible. I was traveling through for my birthday and wanted a place to stay and rest but never again Days Inn Hagerstown. Only other thing is the app needs to update the deposit because it shows 25.00 but it was 50.

Partner

2/10

Poor

03 Dec 2023

Anna

Staff violated my rights!

My stay at Days Inn on Dual Highway, Hagerstown, MD was the worst i have ever experienced! The maid opened my room door with her master key while i was sleeping. I didn't have any clothes on. I jumped out my sleep and I asked her what she was doing in my room. She didn't answer me and continued to walk in my room and picked up the house phone and called the front desk! I was very upset! They violated my rights and neither the maid nor the front desk clerk apologize! I was very furious!!!

Partner

2/10

Poor

28 Nov 2023

Shelly

The rooms were nice size but the shower didn’t put out hot water and the heater/ac didn’t work. The staff were nosy and mean. They did not follow the guidelines nor prices they put on this site. They claim the fee is only $25 on here but charge $50 then state they have no control over what is put on a third party site. They did not make clear the rules on guests at check in and then wished for me to vacate the property after a dispute over this fact and unwillingness to pay an additional $30 for the extra person that was not planned.

Leisure Friends

8/10

Excellent

28 Nov 2023

Eileen

Room was good. Time for serving breakfast was not very long . We came down at 9:07 am & it was closed & food put away. A suggestion is to have breakfast time a little bit longer because sometimes people like to sleep in abit later. I was disappointed when we got down there to grab some breakfast and it closed at 9:00 am. Maybe they could extend the breakfast served until 10am.

Leisure Family

10/10

Exceptional

17 Nov 2023

Alan

Friendly staff,clean grounds,room and lobby. Competitive pricing. No issues during my short stay.

Leisure Self

10/10

Exceptional

15 Nov 2023

Dana

The staff is awesome. Ahmed at the front desk is very friendly and helpful. I've been there for months and they were very accommodating

Business Self

6/10

Pleasant

17 Oct 2023

Tracy

Nonsmoking Room smelled like an ashtray.

2/10

Poor

15 Oct 2023

Kenneth

This place really stinks outdated old blankets and then they want a 50 dollar deposit for what ??

2/10

Poor

23 Sep 2023

Adrienne

Bed was terribly uncomfortable and cheap towels/blankets made it for an unpleasant stay. Overall the place was pretty shabby compared to their competitors.

Business Self

2/10

Poor

14 Sep 2023

Samantha

The guy at the front was unbelievably rude denied any quests coming into my room or anyone coming in too even help me get settled into the room. Refused my daughter's coming in too say goodbye too me for the night the room was terrible too the point that I couldn't even stay it smelled terrible of smoke and mold, the hallway smelled of burning rubber, I've never smelled anything like it. It's a terrible hotel and staff is even worse. It should be closed down

Leisure Family_with_children

4/10

Poor

09 Sep 2023

Bruce

The elevator was broken so I had to use the stairway and in the morning at the free continental breakfast the juice machine was broken down

2/10

Poor

02 Aug 2023

steven

Dirtiest hotel I have ever been. Motel are cleaner. Worst customer service. Harried us up to leave. Could not even bring breakfast to

4/10

Poor

31 Jul 2023

Victoria

The property had a strange smell on corridor.
Foyer furniture looked dirty.
Room was scant. small tv hanging on wall.
Small desk
No other furniture except bed

Will avoid Days Inn in the future

Business Partner

8/10

Excellent

02 Jul 2023

Cheryl

I can smoke in my room

Leisure Self

6/10

Pleasant

29 Jun 2023

michael

Your typical budget motel: the whole place looks worn and smells like smoke. \"Free continental breakfast \" is a few supermarkets muffins pulled from a freezer or Fruit Loops and milk. Don’t think this place is working with the county to house homeland like many of their competitors, but there were several sketchy looking people hanging around all hours of the day.

Business Self

2/10

Poor

02 Jun 2023

Donald

I booked a room for the time my employer allotted I would be down there for. The employer time changed, and had to check out a day early. Spone with the hotel manager there when checking out and asked if I can get a refund for the day/night I paid for but no longer needed. Manager said because booked through a 3rd party would have to request the refund through them and that they would let the 3rd party know they accept the refund. Spoke with 3rd party who reached out to hotel and the manager lied to the 3rd party rep and said they never said that. Talk about ripping a person off to gain a few dollars for themselves and not honoring their word!