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The Lux Hotel & Conference Center -Ascend Hotel
Syracuse - NY · United States
2468 State Route 414View location
8.6/10Excellent704 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.4/10 8.4
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Lux Hotel & Conference Center -Ascend Hotel
If you want to get more value for your money in Waterloo, NY, the reasonably priced Quality Inn near Finger Lakes and Seneca Falls hotel will help you focus on your travel experience. Amenities include free WiFi, free hot breakfast, a seasonal outdoor pool and meeting space.
Guest rooms feature a microwave, refrigerator, premium cable channels, coffee maker, sofa and desk.
Our location in the heart of the Finger Lakes region puts our hotel near Cayuga Lake near more than 80 wineries, breweries and cheese stores, as well as nearby attractions like Seneca Lake, Harriet Tubman House, Waterloo Premium Outlet Mall and Del Lago Casino.
Earn rewards with every stay with our Choice Privileges program.
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Located in Waterloo, The Lux Hotel & Conference Center, an Ascend Collection Hotel is in a rural location, within a 5-minute drive of National Women's Hall of Fame and It's A Wonderful Life Museum.
This hotel is 4.9 mi (8 km) from New York Chiropractic College and 5.6 mi (9 km) from Montezuma Winery. Make yourself at home in one of the 147 air-conditioned rooms featuring refrigerators and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Waterloo? This hotel has 9180 square feet (853 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Car required
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from June to August.
- Pool access available from 9:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
National Memorial Day Museum
2.7 km / 1.7 mi
Bridge Street Bridge
3.6 km / 2.2 mi
Women's Rights National Historical Park
3.6 km / 2.2 mi
National Women's Hall of Fame
3.8 km / 2.4 mi
Seneca Museum of Waterways and Industry
3.8 km / 2.4 mi
It's A Wonderful Life Museum
4.1 km / 2.5 mi
Muranda Cheese Company
5 km / 3.1 mi
Seneca Meadows Wetlands Preserve
6.9 km / 4.3 mi
Del Lago Resort & Casino
7.4 km / 4.6 mi
New York Chiropractic College
8 km / 4.9 mi
Peter Whitmer Log Home
8.6 km / 5.3 mi
Montezuma Winery
9 km / 5.6 mi
Cayuga Lake
9.1 km / 5.7 mi
Cayuga Lake State Park
10.3 km / 6.4 mi
Seneca Lake State Park
11.2 km / 7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
- Large pets allowed (over 5 kg) not available in all roomsExtra charge
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Air conditioning in public areas
- Smoke detector
- Gym
- Dining area
Show 12 more facilities & services
- Private pool
- Towels and bed linen
- Bar
- Restaurant
- Banquet hall
- Breakfast room
- Conference room
- Meeting room
- Continental breakfast
- À la carte dinner
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lux Hotel & Conference Center -Ascend Hotel
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lux Hotel & Conference Center -Ascend Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lux Hotel & Conference Center -Ascend Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lux Hotel & Conference Center -Ascend Hotel
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lux Hotel & Conference Center -Ascend Hotel
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lux Hotel & Conference Center -Ascend Hotel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Lux Hotel & Conference Center -Ascend Hotel
100
reviews shown
Robert
The Lux upon arrival was very impressive, the restaurant has great food, breakfast was very good to excellent for a hotel. The room was spacious and will laid out for comfort, just need attention to cleaning areas not easily seen. We plan to go back again and again
Lisa
Clean. Good location. Breakfast was great!!
Michael
All good.
Linda
We were impressed by the comfort of our room at the lux hotel. It was clean and the beds were super comfortable. The breakfast was also very good and the staff was friendly and helpful. We would stay there again for sure.
Paula Sofia
Staff always ready to help..
Breakfast good variety
Clean outdoor poor..
Rooms well maintained..
Breakfast good variety
Clean outdoor poor..
Rooms well maintained..
Dale
The room was very clean and the staff were helpful. I didn't have expectations regarding the quality of the room but I was pleased with the bed, bathroom, etc.
Diego
Muy amable el personal y más me gusto la tranquilidad y silencioso del área para poder descansar y las ventanas tiene un diseño de un hermoso paisaje que fue muy relajado
John
Staff was friendly and pool was awesome
Luciano
.
Cara
Pleased with accommodations
Steve
Would not stay here if you can find something else. Not a lot of options.
Atif
The room was clean, and the staff was friendly and welcoming. There was also plenty of parking available, which was convenient.
The hotel itself feels dated, with older carpeting throughout the property. It appeared the carpets were in the process of being cleaned, but the odor and condition affected the hallways and even the rooms.
Breakfast was just okay—it offered only the bare minimum with limited options. Overall, it was an acceptable stay, but the hotel could benefit from updates and a more substantial breakfast selection.
The hotel itself feels dated, with older carpeting throughout the property. It appeared the carpets were in the process of being cleaned, but the odor and condition affected the hallways and even the rooms.
Breakfast was just okay—it offered only the bare minimum with limited options. Overall, it was an acceptable stay, but the hotel could benefit from updates and a more substantial breakfast selection.
Marcea
I’ve stayed at The Lux a couple times now, and have thought it to be just what I needed.
Liyong
The location is excellent, and the parking lot is spacious and easy to use. The guest rooms are large and quiet, and the breakfast is good.
Md Afzal
Hotel was in terrible conditions, not very clean at all. Hotel staff were helpful. Breakfast was okay.
Muhammad Raza
Liked the property alot. Breakfast was very Okish and things kept of running out and re-fills were late. OJ machine was out of juice all 3 days. Overall 7/10.
Adicta
From the arrival moment to the time I checked out every one at the lux hotel were happy polite welcoming and accommodating. The rooms were spotless the breakfast buffet was exceptional and the restaurant for lunch and dinner was amazingly delicious.. lastly the pool area was very relaxing, I will be back again.
Thank you Lux Hotel.
Thank you Lux Hotel.
Jeanine
It was a place to stay for the night. Our room was clean the breakfast was good.
Linda
Bed and pillows were comfortable. Bathroom was nice, but towels were limited and skimpy. The oool was nice. Breakfast was continental.
Erin
Nice hotel. Staff were pleasant but not overly knowledgeable about dining options in the area. Hotel was clean. Our room was missing the strip on the bottom of the door which let in light and sound, but otherwise a nice room.
Janet
Just an older hotel and the pictures make it look nicer than it is, but if you just need a clean room with decent facilities, this is perfect
Marcea
The Lux worked great for us. We had a pup with us, so they placed us near the exit. We liked the location. We spent 3 days exploring the area around Seneca and Cayuga Lake. It was comfortable. We liked that there was a restaurant attached where we ate dinner a couple nights. I will be passing through the area again in a week and am planning on staying there again.
Kellyann
I can't say enough about my stay here. From the moment I arrived I was greeted by a front staff employee with an amazing personality and smile. She was very helpful explained where everything was and gave maps and handouts for all the fun things to do in the area. Housekeeping staff, kitchen staff and pool staff were very friendly as well, passing by them in the hall, in the breakfast and pool area they also greeted us with a smile and hello. Breakfast was fantastic as well. I highly recommend this hotel. I simply can't say enough positive things about our stay. I will definitely stay there again.
Jerome
Chicken was good. The staff was friendly. The room was basically clean. Around 10:30 p.m. The noise around our room became excessive. It was impossible to call the front desk as the phone did not work. We had to use our cell phone and call through the 800 number. Finally, around 12:30 it quieted down. The next morning desperately needing coffee. After a night of little sleep we found the coffee maker did not work. Not a good stay
Samyak
They were located at a perfect strategic location. But it was not clean... Their Bathroom had stains...water was clogging
Breakfast - timing of breakfast was 7-10 am but they were out of Fruits (No fruits at all), yogurt and Bagels at 8:30 am which was very surprising... They also did not have any boiled eggs or oatmeal... So breakfast was not worth at all
Hospitality - very good, every was great but hospitality without proper maintenance does not make any value
Swimming pool did not start until 10Am which I felt was too late and hence could not use it as 11 was check out time
Breakfast - timing of breakfast was 7-10 am but they were out of Fruits (No fruits at all), yogurt and Bagels at 8:30 am which was very surprising... They also did not have any boiled eggs or oatmeal... So breakfast was not worth at all
Hospitality - very good, every was great but hospitality without proper maintenance does not make any value
Swimming pool did not start until 10Am which I felt was too late and hence could not use it as 11 was check out time
Patrick
The place is a renovated Quality Inn, but they did a fantastic job. Clean, comfortable, and the young lady who checked us in was super friendly and helpful. The on-site restaurant was a little on the pricey side, but the food was good. I'll definitely stay here again.
Tony
Room was clean, staff was excellent. Maybe switch the breakfast items up a little.
michelina
You can tell its an old building that they just remodeled and cut corners. Exposed old pipes and things like that. Wasn't terrible but definitely not great either.
Bruce
Very pleased with all amenities
Sandra F
It was a nice hotel with plenty of free parking. The staff was very helpful and friendly. The room was clean and comfortable. Nice selection of pillows on bed and plenty of hot water.
Angela
Great place to stay! We will be back!
Ilan
Noisy air conditioning. Could hear everything from the rooms around me. In the morning, the cleaning staff and their cart made a loud noise.
William
Very basic hotel. Water quit running as I was preparing to shower. Eventually came back on but water pressure was too poor to wash long hair
Peg
Breakfast was terrible, and we woke up on our 2nd morning with no water in the facility. So we left without shower, going to the bathroom, or able to brush our teeth. Won’t be going back there
Linda
I love walking into the hotel and you can smell how clean it was
The staff was very helpful and answered all my questions
Everyone I came in contact with was extremely nice and sweet the rooms were wonderful and I love the shower with the seat very roomy very clean. The breakfast was fine also for coming with the room the area was clean. The food tasted OK could’ve been a little warmer, but besides that for a free breakfast it was pretty good if I ever go up to Waterloo again I’ll definitely stay there.
The staff was very helpful and answered all my questions
Everyone I came in contact with was extremely nice and sweet the rooms were wonderful and I love the shower with the seat very roomy very clean. The breakfast was fine also for coming with the room the area was clean. The food tasted OK could’ve been a little warmer, but besides that for a free breakfast it was pretty good if I ever go up to Waterloo again I’ll definitely stay there.
Katharine
Haley at the desk during check-in was terrific. And everyone else was friendly as well. My upgraded suite was nice but way more than I needed. There were several small maintenance/housekeeping issues which I told them about at check-out like finding old food in the freezer. Breakfast was adequate but pretty basic. Overall a comfortable stay but not one to rave about.
Karrie
The hotel was convenient. You can tell it was an older hotel that was recently renovated. Overall a nice place and would stay again. Nothing super fancy and some of the room furniture could be replaced. The windows are in need of a good cleaning. The desk staff was wonderful both last night and this morning. Super friendly. The breakfast was good, basic but good. The parking lot has a few larger potholes and needs attention. Overall nice place and would stay again. Thank you!
Lucie
Way ok expensive for what it is! And over rated. It’s clean but don’t be fooled by the pictures it’s an old hotel by the side of a highway. You hear your neighbors and people in the hallway, if you are not up at 6 there is no breakfast, the coffee was water, the toilet was running all the time unless we giggled the handle and no screen on our window, Plus this area stinks because of a dump near by!
Brian
Accommodations were excellent
Caroline
The staff is always so helpful and kind
Nancy
Friendly staff, great breakfast, nice room
Joseph
I booked this hotel because it had good reviews and was close to our destination. Photos looked nice too. Unfortunately, it did not live up to its ratings. We had 2 rooms and both locks on the doors did not work. Yep, did not work! Rooms were not vacuumed; drilling dust was around the baseboards. Breakfast was included but not much of a choice or appealing. They are definitely in need of a new toaster. I should have gotten my money back because of the doors not locking.
Jennifer
Very clean. Staff was very nice! Bar area was nice. Smelled really nice in there!
Roya
Staff is amazing
Christina
Always a nice stay
Adam
Very clean. Friendly staff. Good Amenities. Helped ship me something that I left in the room. Very good to work with.
Kelly
Woodys Bar and Grille on property had great food and friendly staff. Rooms were very clean.
Jessica
Staff were pleasant and helpful. Service was excellent.
Sunny
Yes
Kim
This hotel is clean & that is a top
Priority for us. Great location. Convenient to the Thruway. We have stayed here a number of times.
Priority for us. Great location. Convenient to the Thruway. We have stayed here a number of times.
Deborah
Friendly staff. Clean. On site restaurant was fabulous!
Lacey
Issue with management not resolved. Paid for my room twice. No communication.
Lenore
Very clean.
Christine
Great place
Kim
Hotel is clean. Staff is friendly. Stay there when we go to DelLago.
Robyn
Everything was perfect!
amber
Great stay staff was amazing. Erika the driver was also wonderful
Pat
The hotel is in good condition and feels clean overall. Staff was very friendly. Check-in and out was very efficient. The bed was very comfortable as other reviewers have mentioned, which I was very happy about. The restaurant onsite for dinner was spectacular. A good variety of options to include gluten free options as well. Service was excellent and very accommodating. However, the breakfast was a very big let down comparing to my experience at other hotels in the past. Coffee was barely warm and hot water for the oatmeal was the same. No fresh fruit like apples and bananas were available, comparing to what I normally see at other places. Everything else was good otherwise. We would stay here again but maybe go to a diner nearby for breakfast instead.
Pamela
Very pleasant staff, clean room, breakfast ok, ease of check in , location good. Pot holes parking lot killer.
Jennifer
I’ve stayed here multiple times and have never had an issue.
Tammy
It was noted hot tub was being repaired
Kelly
Staff was great, room was clean. Breakfast was not good.
Kristi
Clean room. Very spacious, comfortable bed. Nice shower and cool blinds for the room that featured artwork/ photography
Kristina
The hotel
Really could use and remodel. The room was clean and the bed was comfy, but it was pretty outdated.
Really could use and remodel. The room was clean and the bed was comfy, but it was pretty outdated.
Gregory
Nicest staff ever, truly wonderful. Clean and roomy.
Nancy
Amenities, front desk staff were excellent
Vicki
we really enjoy staying there. This is our second time. The restaurant is fantastic
Shawn
Clean room
Leslie
My wife and I stayed for 4 days , but he first night we had a small problem with the room and spoke to Megan the next morning … she immediately gave us a new room. The next morning I came out and maintenance was in the room fixing the problem ! Megan was extremely helpful and friendly! We would definately stay at the lux again each and every time we come to NY to visit our family .
Hannah
Very happy with the hotel itger than breakfast
Rachel
*
Jeanne M
Didn't have breakfast.
Stephanie
The comfiest bed I have ever slept in!
Daniel
The room was spotless! Staff was extremely helpful and polite!
If I’m in need of a hotel in that area I’m going back for sure!
If I’m in need of a hotel in that area I’m going back for sure!
Kristopher
For the price, it's a really nice place to stay!
Daniel
Staff upon check in were great….. very friendly and helpful…… rooms were very clean…,. Breakfast was a nice touch.,.., highly recommend staying here
Jacquelyn
Everything was clean and neat !
Jennifer
Everything was great. Beds were comfortable and clean.
Jenn
Was woke up at 5am by people slamming doors. Really wish we would’ve known we were going to be close to a landfill. The smell was terrible and we could smell it all night. Staff was great at check in.
David
Everything was great
Roland
Front desk staff was very nice and helpful! The room was ok, nothing special, but acceptable. The breakfast was the worst of our 8 night whirlwind thru the midwest and back. Make the breakfast better and the whole experience would be better and would even recommend it as a decent option.
Darlene
Great overnight stay . Clean rooms, comfy beds and friendly staff.
Jaclyn
Unfortunately, we were not made aware that the property was under construction. The window in our room was completely boarded up with no natural light. In addition, the bathroom mirror light was out, which made it pretty dark in there. At 4 AM there was a group of Laude guests that were talking right outside of our room and then in rooms adjacent to ours. We could hear them loudly talking and making noise throughout the early morning hours. Aside from that, the room was very clean and the staff were pleasant. Breakfast was a nice addition.
Alice
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Alice
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Alice
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Alice
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Alice
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Lisa
Nice breakfast.
Kim
This is the 4th time we have stayed here. Clean, staff is friendly, plenty of parking & comfortable beds. We would recommend this hotel.
Kathleen
Clean rooms- lovely location!
Janice
The room was nice, however for older guests the toilet is very low. Making it a bit difficult.
William
Outstanding service
Christopher
Great stay. Will book here again
Patrick
This hotel is very clean and comfortable. No traffic noise or noise from other residents. Staff is friendly and helpful. Breakfast is very good and of excellent quality. I recommend this hotel to anyone traveling in this area.
Darcy
I would stay here again.
Clean, comfortable bed. Restaurant on premise was delicious ( dinner).
The free continental breakfast was cold, coffee was gross.
The free continental breakfast was cold, coffee was gross.
Janae
Clean room, great recommendations for dinner places. (Parker's)
Jennifer
Great staff, very friendly and helpful
Lorraine
Front desk Mary Kate worked with me to change a date for 2 day trip ! Had a problem with room shade & a maintenance man in hallway helped to fix it right away ! Room 185 windows need cleaning, bathroom was cold to shower.
Verbie
Clean, attractive room. Unfortunately, we were on the bottom level and there are no elevators. Made access a bit bothersome, especially for an elderly couple, even though in good shape physically..
Location & surroundings
The Lux Hotel & Conference Center -Ascend Hotel
2468 State Route 414, Waterloo, United States
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The Lux Hotel & Conference Center -Ascend Hotel
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