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Americas Best Value Inn Geneva

Penn Yan-NY · United States

473 Hamilton StreetView location

5.0/10Review score469 Reviews
Cleanliness5.4/105.4
Service5.8/105.8
Comfort5.0/105.0
Condition4.4/104.4
Location7.2/107.2
Neighborhood6.4/106.4
Quality6.0/106.0
Value5.8/105.8
Amenities6.0/106.0
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Americas Best Value Inn Geneva

The Americas Best Value Inn in Geneva, New York, is conveniently located off I-90 at exit 42, near Route 14 and Route 5 & 20, placing you in the heart of Finger Lakes Wine Country.

Explore nearby wineries and vineyards, enjoy a round of golf at the course within walking distance, or visit Seneca Lake and Hobart and William Smith Colleges. We offer standard rooms, kitchenette suites, and jacuzzi guest rooms. Enjoy a complimentary continental breakfast from May through October.

All rooms feature free Wi-Fi, a microwave, mini-fridge, cable TV with HBO, hairdryer, iron and ironing board, free local calls, and wake-up service. Our 24-hour front desk offers fax and copy services, and guests can relax in the outdoor picnic area equipped with a barbecue grill.

Our dedicated staff looks forward to making your stay memorable.

Read more about this hotelShow less

With a stay at Americas Best Value Inn Geneva, you'll be centrally located in Geneva, within a 5-minute drive of Seneca Lake and Hobart and William Smith Colleges.

This hotel is 0.7 mi (1.1 km) from Rochester Regional Health and 1.1 mi (1.7 km) from Hobart & William Smith Tennis Center. Make yourself at home in one of the 63 individually decorated guestrooms, featuring refrigerators and microwaves. Your Select Comfort bed comes with premium bedding.

Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:30 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 10.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Hobart and William Smith Colleges 0.2 km / 0.1 mi
Rochester Regional Health 1 km / 0.6 mi
Hobart & William Smith Tennis Center 1.4 km / 0.8 mi
South Main Street 2.1 km / 1.3 mi
Ravines Wine Cellars on Seneca Lake 2.2 km / 1.4 mi
Geneva History Museum 2.3 km / 1.4 mi
Smith Center for the Arts 2.4 km / 1.5 mi
Smith Opera House 2.4 km / 1.5 mi
Prime Medical of the Finger Lakes Geneva 2.5 km / 1.6 mi
Seneca Lake 2.6 km / 1.6 mi
Geneva Bark Park 2.7 km / 1.7 mi
Finger Lakes Welcome Center 3.4 km / 2.1 mi
Geneva General Hospital 3.5 km / 2.2 mi
Seneca Lake State Park 5.3 km / 3.3 mi
Seneca Lake Sprayground 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 63
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Grill/BBQ
  • Restaurant
  • TV lounge
  • Picnic
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 Bedroom • 37 m²SUI.KT
    SUITE WITH KITCHENETTEPhoto unavailable5 photos

    Americas Best Value Inn Geneva

    SUITE WITH KITCHENETTE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Americas Best Value Inn Geneva

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Balcony
    • TV
    • Desk
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Soundproof room
    • Fridge
    • Microwave
    • Washing machine
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT-1

    Photos are not available for this room type.

    Americas Best Value Inn Geneva

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 28 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    Americas Best Value Inn Geneva

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    3 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Americas Best Value Inn Geneva

5.0
Review score
469 Reviews
Cleanliness
5.4 /10
Service
5.8 /10
Comfort
5.0 /10
Condition
4.4 /10
Location
7.2 /10
Neighborhood
6.4 /10
Quality
6.0 /10
Value
5.8 /10
Amenities
6.0 /10
100 reviews shown
4/10
Poor
04 Jul 2026
Julia
The room was clean enough but the property as a whole was not in good shape. Attempts had been made to improve it but obviously not done professionally. We booked here because the price was good and it said it was pet friendly. What it didn't say was there was an additional charge of $25/day if you have a pet, which made it not such a good deal. I understand additional charges for cleaning when there are pets but that should have been disclosed at booking. On the other hand the cleaning staff was friendly and helpful, I wish they were getting the extra $25/day but I doubt it. (by the way no cleaning was done until after we left, so not done every day even though it was charged every day)
Partner
8/10
Excellent
22 Jun 2026
roxanne
Clean and comfortable room. Nice bed.
Partner
6/10
Pleasant
07 Jun 2026
Nancy
Room was clean but definitely dated. It looks like owners are trying to update
Partner
6/10
Pleasant
16 Jun 2025
Edith
Needs to be renovated.
Leisure Partner
8/10
Excellent
20 Sep 2021
David
Close to where my activities were happening , comfy bed, clean room. Quiet and pleasant location.
Leisure Partner
8/10
Excellent
17 Sep 2021
Stephen
EZ to get to and close to stores.
Leisure Self
4/10
Poor
14 Sep 2021
Robin

Moldy

There was issues with mold on some of the furniture and a strong moldy odor. Bathroom sink clogged and took a long time to drain. Otherwise the room was clean
Friends_and_family Friends
6/10
Pleasant
29 Aug 2021
Audrey

Not what it looks like

The pictures are deceiving. Said balcony nope none.. There where spiders and cob webs in the room.. We had a kitchenete room nothing in the cabinets. Doesn't say that. Needs some help.
Partner
2/10
Poor
16 Aug 2021
John
Room smelled of fumes. Rat traps observed on premises. Men sitting outside of rooms with shirts off.
Friends_and_family Family
8/10
Excellent
06 Aug 2021
Verified traveler
It was clean and allowed pets. The staff were all helpful and very friendly.
Leisure Pet
8/10
Excellent
26 Jul 2021
Verified traveler
This is a motel. The room smelled heavily of mildew, but none was visible. The air conditioning unit worked, although the room was very hot at check-in and took a while to cool off.
The front desk staff was very friendly and gave good dinner recommendations.
Leisure Family
8/10
Excellent
26 Jul 2021
Verified traveler
The room was fine - nothing special, but for the price, I didn't expect anything great. The common areas were dated, worn, dirty, and HOT! All in all, about what you'd expect for $116 in a tourist town in July. Just needed a place to sleep, so it fit the bill. The room itself was clean and completely adequate for our needs.
Leisure Friends
4/10
Poor
25 Jul 2021
Janine

Old and Tired, stay away

The reception was quick and easy and friendly. The hallway carpets and walls were stained and had a beat up frat house look- old torn up couch in hall, holes in wall, chipping paint... The water was dangerously scalding hot. The advertised photo of breakfast was actually an empty room, thankfully there is a Dunkin’ Donuts next door. The room in no way resembled what was presented online- the actual room was a considerable downgrade. Not enough lipstick to cover this place up. The exit door doesn’t close without pushing it and the other exit door was unlocked. Nice ice maker.
Partner
8/10
Excellent
19 Jul 2021
Verified traveler

Decent stay at America's Best Value

Room was comfortable, check in and check out were easy. Room was missing handsoap, which is my only real critique
Partner
4/10
Poor
14 Jun 2021
Verified traveler
The location was nice. Minutes away from Seneca Lake. The property itself wasn’t that bad on the outside but the room itself was BADDD. The deadbolt didn’t lock, there were spills of some sort dried running down the walls, very “rough” condition for the amount of money paid. Room was very small.
Leisure Partner
10/10
Exceptional
13 Jun 2021
Verified traveler
Great place to stay for the price
Leisure Self
2/10
Poor
21 May 2019
Carlos
Checking in was fine very helpful, hotel condition is horrible, I should had listened to the reviews, as soon as you open the door to the building to walk in you get this bad smell dirty smell that stays in the old carpets that the hall way is carpeted with, walls like like they are 40 years old and the room was dirty old sofa that look like it was pick up I the side of the road, we had to lay the towels on top of the dirty sheets to be able to sleep on the bed, so yeah this is the sound time I stay for these hotels and I guess this chain doesn’t really care about hospitality.
Family
2/10
Poor
01 Oct 2018
Sherri
Dodgy area!
Cheaper than other hotels in area but wouldn’t say we felt 100% safe. Not a room to hang out in.
Family
2/10
Poor
24 Sep 2018
samuel
Terrible night, many noises, people running dwn the hall screaming and swearing. Our 2 night stay became one night.
Family
4/10
Poor
30 Aug 2018
Franklin

Fair

I don't have high expectations for lower-end hotels, but this was not as good as I expected. The bathtub had been resurfaced and was peeling and not clean. My room was untouched after my first night until I requested it be cleaned; thereafter supplies (towels, soap, plastic cups) were sporadic. One night there were approximately a dozen police/sheriff cars in the parking lot, lights ablaze. Desk clerk claimed no knowledge of why. Clerk was also unable to produce a receipt, saying she didn't know how. For $80+ per night these deficiencies are not acceptable
6/10
Pleasant
17 Aug 2018
Verified traveler
We asked reception if there were restaurants near by and she suggested some in the next town. We discovered some on our own accord which were great restaurants and only a few minutes walking distance away.
6/10
Pleasant
07 Aug 2018
Emmy
Room was run down, but clean. Bathroom had obviously been renovated recently, but the rest of the room was falling apart. Some of the other patrons seemed pretty sketchy, but we actually stayed 5 nights without incident.
6/10
Pleasant
03 Aug 2018
Mike

skip the stay

Run down older motel. 1 washer and dryer. Dryer would not work, warned by manager that it takes money sometimes. Manager was nice, but other than that....... Other hotel guests said they lived there, state supported, school bus dropped off kids. Water pressure and hot water varied by the second, cold then scalding. WIFI was bad.
Family
8/10
Excellent
30 Jul 2018
Michsel
Perfectly located for our needs
8/10
Excellent
29 Jul 2018
Kim
For the price, this is a perfectly decent place to lay your head for the night.
6/10
Pleasant
24 Jul 2018
Jane
This place was very clean and the staff was genuinely friendly. In fact it was cleaner than another motel I stayed in 2 weeks before. The accommodation was very basis so there was no coffee in the rooms and if you needed soap or shampoo, you needed to ask for it at reception. The bed was comfortable and the shower worked well. There was plenty of hot water. The breakfast was sufficient. The location is excellent.
4/10
Poor
23 Jul 2018
Julie

Seriously Consider Before Booking....

Too expensive for the shoddy quality. I have stayed in motor hotels with old, ripped sheets and greasy bathrooms for $40 a night, but not close to $100. Absolutely not worth the cost and in a terrible area. I honestly would have had a better night sleep if I had slept in my car.
8/10
Excellent
23 Jul 2018
Alex

Great budget hotel

Clean room with the basic amenities. Very nice staff.
Family
8/10
Excellent
23 Jul 2018
Cathy
There was a microwave in the room but it wouldn't plug in because the cord was too short. Also the Tub had a slow drain.
4/10
Poor
02 Jul 2018
Thalia

Ugh!

The hotel is very outdated. The staff actually recomended that we have breakfast across the street at a bagel place rather than the continental breakfast that is supposedly included. I didn't waste my time to check out the breakfast after seeing the room. Needs alot of TLC to get this hotel up to par.
2/10
Poor
26 Jun 2018
Verified traveler
Poor Stay. Unsafe atmosphere.
6/10
Pleasant
25 Jun 2018
Robert

Rock & Roll Road Trip

Mine friends and I had a good time staying there & going to a concert.
Friends
8/10
Excellent
05 Jun 2018
Verified traveler
Unable to call front desk. No posting of check out,
Bathroom needed better cleaning
Value ok for price
2/10
Poor
04 Jun 2018
Verified traveler
Slummy and sketchy. Was worried my car would be stolen while parked outside.
2/10
Poor
01 Jun 2018
Qiuhao
The room is not Clearly, and the shower water temperatures can't change. It is really hot
Partner
2/10
Poor
29 May 2018
Russell

Horrible hotel.... DO NOT STAY HERE

This hotel was disgusting.... No water pressure, the ceiling was falling in, the bathroom had peeling paint... When you tell the staff they ignore you....
Family
6/10
Pleasant
01 May 2018
Verified traveler
Bathtub plumbing was backwards hot water on the right instead of on the left. Stain on the rug
6/10
Pleasant
22 Apr 2018
Verified traveler

Overpriced for what you get

Clean, newly painted hotel with polite front desk staff. Expensive and definitely a 2 star hotel, but inexpensive option compared to the also overpriced alternatives in the area. Newer carpet, but furniture quite old. Bed and pillows were comfortable and big window. Bathroom is small and very outdated, but you can see that upgrades are being made in other areas.
2/10
Poor
27 Feb 2018
Dawn

awful

the WORST hotel I have ever stayed in! the Jacuzzi didn't work and they said they couldn't fix it. the walls were peeling the bed had stains on it. the windows wouldn't open and it smelled HORRIBLE in there. there is a clunky box tv with 5 channels that were working and NO WIFI!! this place was disgusting
Partner
6/10
Pleasant
20 Nov 2017
Stephen
Good basic motel. desk person was friendly. Wish there was a TV channel guide and a suitcase stand.
Family
4/10
Poor
20 Nov 2017
Verified traveler

Needs to be cleaned & updated

I won tickets to an event on Seneca Lake so unfortunatly this & 1 other hotel were my only choices as far as availability. This is 1 of the worst hotels I have ever stayed in. The rooms were not well kept. There were stains on the comfortor & floor. Dust & dirt in the corners of the room. Plugs fell out of the electrical outlets making it very hard to charge our phones & use a hairdryer. The bathtub had rust stains in it & an overhead light had no lightbulbs in it & was very dusty. Just overall not cleaned properly at all. If they were to clean everything & update the decor it would be savable but in it's current condition I forsee it going under. Will not ever stay here again no matter how desparate I am.
Family
2/10
Poor
19 Nov 2017
chris

never again

One of the worst rooms I have EVER stayed in. Burnt cigarettes holes in blanket. Bathroom, tub rusty and dirty. Wallpaper peeling off.
4/10
Poor
16 Oct 2017
Dawn

Underwhelming at best

Run down, outdated. Fridge ran so loud it woke us up repeatedly and we had to unplug it. Very poor sound insulation; you could hear everything that went on outside. Could see daylight all around the door, the gaps were so big in between it and the frame.

My favorite: had to pick 7 long hairs off my supposedly clean towel before I could use it.

Oh no wait, my actual favorite: the scary underground bunker full of old rotting mattresses across the parking lot from our room. Expected to see clowns come out of it at night.
4/10
Poor
18 Sep 2017
Patrick
Cigarette burns on the stained sheets. No lock on the bathroom window. No hangers. A door handle you have to 'know the trick' for.

Friendly staff, but sad facilities.
Family
4/10
Poor
04 Sep 2017
Sue

Disappointing

Checked out in the morning and went next store for breakfast. Breakfast at the Hotel was very disappointing could even get a cup of coffee.
6/10
Pleasant
28 Aug 2017
Verified traveler
outdated, but it was clean and staff was nice and responsive. they should make updates to bathroom faucets, electrical outlets, bathroom sink (vanity or shelf needed), but it was comfortable and clean. Overpriced for what it is.
Partner
6/10
Pleasant
25 Aug 2017
cilla

The price is right for our weekend activity.

Spent little time in the room and was not looking for luxury, so all was okay.
2/10
Poor
22 Aug 2017
Verified traveler
Disgusting room smells like pee bed cover filthy dirty
4/10
Poor
07 Aug 2017
dorothy

Not again!

First couldn't get the door open, web site boasted private balcony it was a long sidewalk that accommodated all the rooms on that floor, the room smelt of mildew, it was a smoking room for my spouse but didn't smell like cigarettes it smelt musty and moldy. The toilet had spots of bile in it hair in the shower curtain and people hanging out side next to your room and last but not least the place was very overpriced for quality cleanliness and location.
Partner
6/10
Pleasant
06 Aug 2017
Jennifer

Half rested in Geneva

Booked a king non smoking room and got a double smoking room instead. Location was great. Really convenient
Family
4/10
Poor
03 Aug 2017
Verified traveler
Bare bones hotel. Like, they don't even have fitted sheets, just flat sheets that slide off in the middle of the night. And then the housekeeping staff asks if you need anything and they seem a little put-out that you want them to make the bed. And there may have been breakfast, but you'd have to ring the bell for someone to come out to the lobby to let you in.
2/10
Poor
20 Jul 2017
Verified traveler

Yuck

The hotel had the last room available in the area....yuck. Keep driving to the next available one. The room smelled bad, the beds were uncomfortable and the room was budget.
2/10
Poor
09 Jul 2017
Marco

dirty bathroom windows and insects inside.

Worst experiance.with this hotel. insects kept on coming in from the front door.
The bathroom needed to be updated. the windows needed to be cleaned.
It seems that they don't have a cleaning crew.
Insects kept on coming in to the room from the bottom of the front door.
The room had a smell of mold.
6/10
Pleasant
04 Jul 2017
Verified traveler
The room was OK. The bathroom was very small and old, not enough room for two people. The next door neighbor was too loud and making a lot of noises.
8/10
Excellent
02 Jun 2017
Verified traveler

A solid place to stay

Trip was for a getaway weekend. The location was convenient. The area has lots to offer within walking distance and it seemed very safe, a nice hometown feel. New management is working on upgrading the property. The room I stayed in had new carpet and new flat screen tv. Free wi-fi is available as well.
The bathroom was dated, but management has that upgrade on their radar. Free continental breakfast was very adequate - cereals, bagels, juices, fruit, etc. House keeping was a little spotty. Used soaps were removed, but no new soaps were left in their place. This was easily remedied by the front desk staff.
Family
6/10
Pleasant
23 May 2017
Dan

OK, but could be so much more

Negatives: Matted up hair on the drain in tub...obviously not cleaned thoroughly. Stains on bathroom floor (tile) also not cleaned thoroughly. Toilet and sink were OK. They painted the tile tub surround and it looks like a mess. Why not just put in a new surround?

Positives: Price. Staff was very police and courteous. 3 Double beds in a room was fantastic for a our group of 5. Fridge and microwave in room were good. It was very quiet, no riffraff. Very close to Hobart College, lots of shopping and restaurant options on the same street.

Overall: Location is optimal...this place could be soon much more than what it is with a little clean up and $ investment. Clean up the crap around back, do some minor upgrades to the bathrooms and this place could be a gold mine. I would only stay again if everything else in the area was booked or completely price gouged.
2/10
Poor
09 Jan 2017
Judy

Absolutely terrible

Will not stay at this place again! No heat in building or room on arrival. Took half the night to get it comfortable in the room. Cable sucked, faucet to jacuzzi was broken, paint peeling on bottom of tub and their idea of a smoking room is taking the battery out of the smoke detectors. No seating unless you sit on bed, plus no housekeeping while you stay there. Absolutely not worth me spending $600 for 2 nights. Definitely should have looked at room before paying! !!!
6/10
Pleasant
06 Dec 2016
mary

Nice location

Friendly people in fairly nice location, within walking distance of Rite-Aid, Walgeens, and Dunkin Donuts. No coffee or hair dryer in room. Breakfast only served thru November. Pretty clean but old, not even a shelf in bathroom for toiletries. Will probably never stay here again. would rather pay a little more and have the amenities.
Family
8/10
Excellent
14 Nov 2016
Verified traveler

For the price, very nice!

hot tub was very nice, and up to date, everything worked, including refrigerator, and blow dryer.
2/10
Poor
18 Oct 2016
Mary

Not staying here again

The furniture was old and scratched up. The tub faucet leaked constantly. The beds weren't neatly made.
Family
2/10
Poor
17 Oct 2016
Melissa

Needs lots of TLC

Scary. Needs up dated. We were told we would have a king size bed and ended up with two doubles. Smelled, mildew in shower, dusty dirty blinds, no ventilation, iron left marks on clothing and outlets didn't work!!!
Partner
2/10
Poor
09 Sep 2016
Angela

Not a nice property at all.

The staff was very friendly, and that is the only positive quality about this hotel. We had no electricity when we first checked in. We did not have our room cleaned (garbage emptied, beds made) during our stay. There were not exterior lights, so the parking lot was always dark. We paid the higher rate for queen beds, but because our room didn't have electricity we had to move to a room with double beds at the same higher rate. If you can get this room for a very LOW rate, it may be worth it if you don't care about any luxuries at all.
Family
4/10
Poor
03 Sep 2016
Melissa

Adequate for short stay.

Adequate room. Was kinda grosses out finding a long hair on one of the beds UNDER the covers. Laundry on premises consisted of one washing machine and dryer that were \"out of service\" and a dirty couch to sit on. Its OK for a necessary overnight or two but not more than that. Lots of places to eat and beautiful Seneca Lake down the road a bit. Immediate neighborhood not so great although they tried out back with a small yard, picnic table and a couple park grills.
Family
10/10
Exceptional
03 Sep 2016
Verified traveler
Nice staff, remodeling didn't affect there services, continental breackfeast available
Beds are comfortable coffee is fresh and Fruits are available, location is close to all scenic views on the lake
5 minutes drive.
2/10
Poor
02 Aug 2016
Verified traveler
Hotel was dirty and just about everything in the room needs repair.Door didn't even close all the way! Stay somewhere else!!
6/10
Pleasant
01 Aug 2016
Tammy Jason

Not the best value

Checked in and returned later to find warm room; adjusted AC but it never cooled below 80 degrees all night. Told front desk who transferred us to another room which had functioning AC. Hallways throughout hotel smelled bad and were very warm. Breakfast was minimal and twice had to ask for juice which were not brought out until after asking.
Partner
6/10
Pleasant
29 Jul 2016
Bob

Cheap and clean.

We stayed here because of price. Motel is over 50 years old and it shows. Bed was comfortable. Overall the place was shabby. We were satisfied at the price.
4/10
Poor
18 Jul 2016
Verified traveler

needs an upgrade appearance

room was clean bathroom need upgrade poor continental brekfast
2/10
Poor
07 Jul 2016
No thanks

Yuk

Our room was not clean. Staff were rude when we arrived. I wouldn't stay again. The room smelled gross too.
2/10
Poor
12 Jun 2016
Jeffery
This place looks nothing like the picture in the advertisement of this hotel grass was not cut the building was old and dated no flat screen TV also the room smelled this place was a dump
4/10
Poor
26 Apr 2016
Daniel
We just used the room to sleep in and shower and there were dead flies in the bathroom sink, tub and on the floor. It needs updating but the price was good for what we needed. Probably will look for a better place to stay next time but if it was all that is available then I would stay again if the price was lower.
Partner
4/10
Poor
22 Mar 2016
Amy
NO breakfast was available, though said that there would be!
Family
2/10
Poor
28 Oct 2015
Jessica

An Unpleasant Stay

My husband and I checked in at around 1am. The night staff man presented to the front desk wearing pajamas rather than looking more appropriate in a uniform or a polo shirt with name of the hotel. He was very unfriendly as if my husband and I were inconveniencing him. Usually we pay for our stay when we check out but the night staff man charged our credit card before staying our 1st night. Our room: 1) looked like it was from the 80s because it was not updated and it smelled whenever entering or leaving it; 2) there was no full roll of toilet paper on the holder and it was never replenished so we had to use the unopened one; 3) there was no alarm clock to set a wake up time, but thankfully my smartphone had one; 4) hard finding the light switch for the bathroom 5) the bathtub did not drain well; and 6) the room was not cleaned when we were out for the day - the bed was not made and the trash was not taken out. We honestly did not leave a tip and we don't plan to come back to this hotel again.
Family
2/10
Poor
27 Oct 2015
Traveler

Interesting Hotel next to Hobart William Smith Col

Although I have stayed at this hotel before, this is by far the worst experience.
Day 1 Room cleaned - had to ask for additional towels and toilet paper
Day 2 Room not cleaned - had to ask for additional towels and toilet paper - bathroom not cleaned
Day 3 Room not cleaned - extra blankets that we had to go outside and up to lobby to get in the rain the night before were thrown on the floor with all the leaves and the trash that spilled out of the garbage can. Had to ask for extra towels and toilet paper - bathroom not cleaned again.
Day 4 Got back to the room later in the evening same thing again - had to go get more towels and explained everything to the desk clerk. were told it would be fixed tomorrow, explained we were be checking out. Never said sorry for all the inconvenience, or we will comp a night. Nothing......very disappointed in this hotel, but the hotel sits right next to the college campus, so the have a captive customer base.
10/10
Exceptional
20 Oct 2015
Ann Marie

Great surprise in overnite accommodations!

We accidentally booked this hotel last fall, instead of that one we always went to for our annual trip to the Finger Lakes. We were presently surprised at the service and the hotel itself. When it came time to book this year, we decided to stay here again. This year we found the same friendly service(Shannon), and many improvements and updates to the physical environment. Great job!
Partner
2/10
Poor
20 Oct 2015
Kathleen

Don't recommend unless last resort

Room wasn't all that great, but beds were comfortable. WiFi only worked outside the room, which didn't do us any good because it was cold outside. When we complained, they said they would tell manager, but after complaining 3 times, I just gave up. We should have gotten some sort of money back because I specifically chose this hotel because of the WiFi. Staff was unfriendly as well.
Family
6/10
Pleasant
19 Oct 2015
theresa

My weekend stay

Went to a college homecoming booked sort of late as all other hotels sold out Fotgot my phone they had it at the desk when I returned the place is clean the staff pleasant only used the facility for sleeping and bathing the furniture is a little old but ok the bed was comfortable I opted out for room service
Family
4/10
Poor
13 Oct 2015
Steven

DO NOT STAY HERE!!!

This place was horrible. We had bugs in a room and told the manager that we would not stay the second night. He threatened to charge us for the 2nd night even though he gave us a horrible room.

He did move us the first night, but that room was not much better. This place had an entire hallway worth of rooms boarded up! In addition, they had s bird'd nest that went into the roof ABOVE the cavity where rooms lie below.

DO NOT STAY HERE!!!
Partner
2/10
Poor
06 Oct 2015
Verified traveler

Will not go back!

I read the reviews ahead of time and knew that this place may be a little sketchy, but couldn't find any other place available for Homecoming weekend. I figured it couldn't be as bad as people said, but I was wrong. As soon as we pulled in, my husband didn't even want to check in. I convinced him that it would be fine...since we didn't have another option anyway. The room actually wasn't dirty, but had a terrible musty smell. It was freezing and the only heat was electric. It was ridiculously loud and didn't regulate - either roasting or freezing. The blankets were so thin that I slept in my husband's fleece coat and got up at 2 am to get towels to wrap around me. We had to keep kicking thefridge to stop the loud buzzing, but I was actually happy to at least have a fridge & microwave. In the morning, we noticed some bugs on the wall. There were 3 huge stink bugs, which I spent 20 minutes trying to capture. While I was doing that, my husband started swearing from the shower because of getting scalded by temperature changes. All in all, we survived and laughed about how awful it was all the way home, but will definitely not go back!
Partner
6/10
Pleasant
06 Oct 2015
Verified traveler
Not the cleanest place, dust behind bathroom door, hairs on the floor, cracks in ceilings
6/10
Pleasant
05 Oct 2015
Verified traveler

Inexpensive motel with few amenities.

Staff was fine. Motel clean. No towel racks in bath, no tissue Bo's, no coffee maker. Sparce resources.
2/10
Poor
05 Oct 2015
Michele
It was so scary, it looked like the motel rented their rooms by the hour. I will never book this motel again. As hotel.com I would not offer this motel again.
Family
2/10
Poor
29 Sep 2015
Verified traveler

Did not smell as sweet as a rose

The bathroom was in disrepair with tiles coming off. The shower curtain had mold. Towels were very cheep. The bed and pillows smelled of mold very strong. stairs and entry way concrete was falling apart. Very cheep bed spread and bed was very hard. Ac did not work well. Jacked rate up due to show in town.
Family
6/10
Pleasant
23 Sep 2015
Richard
Cleaners were very pleasant. Manager (not the women behind the counter, the guy) could use some work on his social skills. He demanded to know who I was when I went in for morning coffee at the breakfast bar, and he was less than helpful when a glitch in the reservation meant I was locked out of our room a day earlier than we expected (that may have just been a mistake with Hoteles com. While Geneva is a small city, the hotel is on the outskirts with nothing of particular interest (except a good Mexican restaurant) within easy walking distance.
Family
6/10
Pleasant
19 Sep 2015
Deb

My stay

Well with in one hour of checking in I left my room went to the lake was gone about an hour went into my room to discover someone had stolen some of my stuff. Staff put me in a different room. Sheriff Dept. Got my stuff back. I would stay here again but will always get a room with a jacuzzi, because it's in a more secure part of the hotel..
8/10
Excellent
01 Sep 2015
David

Old but clean -- good value

Room was clean but \"careworn.\" Front desk person welcoming and courteous. I'd stay here again.
2/10
Poor
24 Aug 2015
Verified traveler

Will not return

Dirty and gross. The carpets looked about 40 years old. I will not be back. The only reasoned I booked because it was the only place I could find last-minute (with good reason)!!
Partner
2/10
Poor
18 Aug 2015
Verified traveler
Expedia never sent our prepaid reservation to the hotel. The hotel did their best to accomodate us on a sold out weekend. The property was run down and not very clean.
4/10
Poor
18 Aug 2015
Verified traveler

Rough

Staff nice needs $$$ invested in facility... Dirty rooms with warn out sheets... Hotel in poor condition and renting rooms by the week and month..
6/10
Pleasant
11 Aug 2015
Teresa

Room for improvement, but not bad

Not bad for a lower budget property. The location is very convenient to touring the wineries and also other establishments. We traveled with 2 other couples and the rooms could use some updating and air fresheners. The beds are surprisingly comfy. Staff was friendly and that was a plus. Breakfast was just so-so; I do not expect a lot but I do expect 'unspoiled' orange juice. No big deal as there are plenty of places around and a Dunkin Donuts for great coffee and OJ right next door.
Family
8/10
Excellent
11 Aug 2015
Dominic

Nice Place

We are here on a 2-3 week work trip have 2 rooms. The people running tho hotel are very very nice.....needed a package delivered and the were very helpful.....
4/10
Poor
11 Aug 2015
J D

get what you pay for

was looking for an inexpensive place to stay relatively close to event location
4/10
Poor
10 Aug 2015
Verified traveler

Yuck

Thank goodness I did not plan to stay in the room that much. I have stayed in better places and paid less. I will not be staying there again. I also might just do my own research and book direct with the hotels from now on. there was a prostitute at the hotel out side of my room and a hit and run. It had a smell and in disrepair. Such as shower had no water pressure and fluctuated from hot to cold.
4/10
Poor
07 Aug 2015
bad

Old fashion

Pretty dirty inside and when room door was closed you could see daylight
4/10
Poor
06 Aug 2015
Prince

Just not worth a review

I m sorry i fell for the pics. not worth any comments.
Family
2/10
Poor
03 Aug 2015
Verified traveler
Room was very hot and had a small AC unit that never cooled it down, room had a very musty smell, floor was dirty and so was the bathroom, cold water in the shower with a shower head 3ft off the floor, water filled the tub and never went down till almost an hour later, very sketchy people all over the hotel at all hours and people selling drugs right under our room, stay away, this place is a dump. Never had a single person from the hotel come for 2 days to check or clean room, will never go near this place again
6/10
Pleasant
02 Aug 2015
Verified traveler

Good budget hotel

I was up there for a wedding. There was three couples staying at the place.one couple thought it was terrible didn't like there room didn't feel safe checked out as soon as possible and went to another hotel. The other couple and myself didn't think it was too bad if your expecting a run down hotel. We read the reviews so we had low expectations. The positive in our room is the the bed, bed sheets toilet and shower was new and clean and the king size bed is very comfortable something you would find in a four or five star hotel. The negative is that the room itself is beat up stains in carpet walls aren't in good shape the front door handle only opened in the up position. The reason why the hotel has bad curb appeal is that it looks like the hotel provides section 8 housing as well (purely based on speculation). But the people that I talked to were friendly that appeared to live there.
2/10
Poor
28 Jul 2015
Verified traveler

the smelly room

The room smelt when we walked in....the rug on the floor was sticky....
Family
2/10
Poor
28 Jul 2015
Verified traveler

Horrible place. Do NOT stay here.

We chose NOT to stay in the room we rented once seeing it. It was filthy, smelled terrible and was in a terrible neighborhood.
Family
6/10
Pleasant
24 Jul 2015
Verified traveler
They need new mattress' better cleaning practices (hair in bathroom tub) We stayed for two nights and no one came to bring new towels or wash cloths never made our beds. There was some kind of powder in the toilet paper. This will be first and last time we stay there. I have to say the people were very friendly but that is the only good thing about our stay.

Location & surroundings

Americas Best Value Inn Geneva
473 Hamilton Street, Geneva, United States

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Americas Best Value Inn Geneva

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