Name: OYO Hotel Starlite Seneca Falls
Address: 101 US-20, Seneca Falls, 13148, US

2/10

Poor

01 Aug 2026

Vincent

We reserved the room online, got there at 11pm to check in and they sold the room to fisherman. We had no where to stay and had to scramble to find a place . Awful!

8/10

Excellent

29 Jul 2026

Kimberly

Motel is newly renovated with vinyl plank flooring and fresh paint. Beds were comfortable. Beautiful flower baskets adorned the buildings. Staff were friendly and helpful. My dog was welcomed ($20 fee).

8/10

Excellent

02 Jul 2026

Matthew

The place was fine. We will use them again on future ventures to the Finger Lakes.

Partner

6/10

Pleasant

21 Jun 2026

Vincent

The only thing that was new was the floor. Everything needs to be painted and updated.

Friends_and_family Friends

4/10

Poor

30 May 2026

Stephen Birtles

What kitchen??
amenities, small tube of shampoo and towels no hand soap
the room could use a deep clean but there were no bugs

Self

6/10

Pleasant

23 Mar 2026

Patricia

Acceptable place to sleep. Close to Del Lago. Internet was practically non existent and ATT phone service was poor. Remodeling. Would not stay again

Friends

2/10

Poor

08 Mar 2026

Ramses

Just wow. Only stayed for the ONE night and we were better off sleeping on the side of the road than burn $150 for room that had beds less comfortable than concrete; Stained bedding so untrustworthy, we slept in sleeping bags; hot water just did not exist for us and the water in general was very suspect, just like the slimy bathroom knob. Wifi was so spotty that it was not even worth using, if all of that wasn’t enough, we didn’t feel safe either! Deadbolt didn’t function and a chain was so flimsy, a child could break it, and having another guest(?) stare at us anytime we were out oft the room didn’t fill us confidence either.

For your own sake, Save the money and find something else

Friends

10/10

Exceptional

28 Feb 2026

kendra

Staff was very friendly and helpful

Friends

2/10

Poor

16 Dec 2025

Keith

Comforter and towels looked dirty. No counter space in bathroom. Shower did not work. Baseboard heat did not work. Mattress uncomfortable. Pictures online do not represent what rooms look like. We were given a portable heater which helped or option to change rooms but declined moving as it was 9 p.m. at night. Carpet was well worn. Understood why no cars there that night. More like a pay by the week motel, if you know what I mean. Found another hotel the next night.

Leisure Partner

8/10

Excellent

02 Nov 2025

Linda

Very courteous and friendly staff, room very clean and comfortable, quiet area but close to where we were going

Leisure Partner

6/10

Pleasant

26 Oct 2025

Darren

Didn't see the pet areas, Staff were pleasant and plenty of parking.

Friends_and_family Family

2/10

Poor

05 Sep 2025

THEODORE

Overpowering Dog Smell

Seneca Falls is awesome, everyone at the motel was nice and the room was cute, but there was a guy shouting in the parking lot who appeared to live there, and our room smelled strongly and sickeningly of dog. Not so clean.

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Maryann

Very clean

6/10

Pleasant

27 Jul 2025

Joshua

Not worth the price you pay

To begin, a mess outside bc they are refacing and remodeling everything, I assume. The room wasnt taken care of properly b4 had. I cleaned the filter, jet tub, the bathroom floor. Also, did receive anything about the wifi. Was unable to get information via message. The floors were unfinished, the fridge wasn't wiped out or even running.
No bothered us tho. It seems a few familys are living at property. So, thats why I say that.

Friends_and_family Friends

2/10

Poor

19 Jul 2025

Bradley

This place was a dump. I rented a renovated two bedroom and received a disgusting one bedroom. Extremely unhelpful and refused to give me a refund when they could not accommodate a two bedroom

Leisure Family

2/10

Poor

19 Jul 2025

Bradley

This place was awful. I rented a renovated two bedroom and received a dirty old room with one bedroom. When I asked for a refund, they said no and gave me a number that was disconnected when asked to talk to management. Stay away from this place!

Leisure Family

10/10

Exceptional

14 Jul 2025

Joanne

Very clean room despite Reno's going in outsude

Leisure Friends

8/10

Excellent

03 Jul 2025

Holly

This hotel was perfect for our needs. We booked it within an hour of arriving. We had our Golden Retriever dog with us, and it cost an extra $20.00 for her, which we thought was reasonable. The hotel was adequate and had a refrigerator in it (which was unplugged when we entered but cooled down quickly once we plugged it in). I would recommend this if you have kids and/or a dog.

Leisure Pet

8/10

Excellent

07 Jun 2025

Samantha

The room was clean and the bathroom was clean and well stocked. There was however a mouse trap by the bed. I have to admit that made me nervous

Self

2/10

Poor

20 May 2025

Xianming

I booked an OYO Hotel through Expedia about a month in advance. After a long drive, I arrived at the hotel around 6:00 PM to check in. To my surprise, the front desk told me that because I hadn’t prepaid the room, they had given it to someone else who did. They also informed me there were no other rooms available, and they couldn’t accommodate me in any way.
To make matters worse, even though I was there in person, they later charged me a no-show fee for Friday night. This was incredibly frustrating and unfair.
This experience with OYO Hotel was completely unacceptable—poor communication, zero accountability, and a total lack of customer service. I will never book or stay at an OYO Hotel again, and I strongly warn others to avoid them as well.

Self

8/10

Excellent

19 May 2025

Fred

The staff were very welcoming, helpful and friendly.

Leisure Self

4/10

Poor

11 May 2025

Tina

As soon as you walk in the office to check in it smells really bad. Makes me want to puke then walking up to the second floor. We have metal stairways that you can lick through the stairs and nails coming out from the rooftop. Just very scary for someone that has disabilities

Leisure Family

6/10

Pleasant

26 Apr 2025

William

The staff which I assume were the owners were very friendly and helpful. The room was clean but outdated. We just needed a place to spend the night, nothing fancy and this served the purpose

Leisure Partner

6/10

Pleasant

13 Apr 2025

kurt

Hotel room was old, small and outdated. I think George Washington slept on the mattress.....it was that old and used.

Management nice but are milking everything they can with no reinvestment.

Leisure Partner

4/10

Poor

06 Apr 2025

Sean

There was no microwave in the room as advertised, it was freezing not heat.

Business Self

2/10

Poor

09 Mar 2025

Adele

I did not like it and I did not even stay there. I refused I did not feel comfortable. And it smelled bad. I try to get it canceled and get my money back, but they did not let me.

Leisure Self

10/10

Exceptional

07 Mar 2025

DAVID

good

2/10

Poor

19 Dec 2024

Stephen

This hotel is a scan

I never got a confirmation email and called them 3 day before or scheduled stay on Dec 13th to confirm it. When I got there I was told our reservation was cancelled on December 5th. They couldn’t tell me who cancelled it but offered me another room for more than my original price. We left and booked at a more reputable hotel chain. Never again will I stay at an OYO motel nor recommend them to anyone

Partner

10/10

Exceptional

17 Nov 2024

John

Stay here often, owners are very pleasant and always take the time to stop and chat. I believe they are working on upgrading the rooms and overall look of the buildings. Its a work in progress.

Leisure Self

8/10

Excellent

15 Sep 2024

James

Good value

2/10

Poor

15 Sep 2024

lauryn

This is a motel, not a hotel. Check in took 35 minutes because the front desk is not staffed, you ring a doorbell and someone comes and unlocks the front door for you, it took 25 minutes for the man to WAKE UP and answer the door. Then if you’re going to offer amenities like an alarm lock or mini fridge it’s common sense that the clock is plugged in and the time is set, and the fridge is plugged in and cold for your guests. ALL of our food went bad over night. Check out was also a bad experience. Went to go ring the doorbell and a woman looked around the corner, outside, and took my key card then walked away. There was no polite or friendly interaction with ANY staff member. 10/10 DO NOT RECOMMEND.

Leisure Partner

6/10

Pleasant

15 Sep 2024

Jonathan

Decent enough for one night.
Need to work faster on updates and painting also need security lock on the inside of main door.

Partner

4/10

Poor

24 Aug 2024

rosalie

I booked, because it was just one night to drop off my son, and where I usually stay was booked. This is a Motel! Not a Hotel, and you can’t have any guess. The sheets were dirty, and it looks like it’s falling apart. The shower head is very dirty! Don’t book this!

Leisure Family

4/10

Poor

18 Aug 2024

MARY

.

Leisure Partner

6/10

Pleasant

18 Aug 2024

Verified traveler

Too expensive

The room is adequate but WAY overpriced for what it is.

Self

2/10

Poor

12 Aug 2024

Jaclyn

Don't stay here.

4/10

Poor

05 Aug 2024

William

Check in was poor: slow and seemingly in knowledgeable. Room was mostly clean and although large was very dated. Would not stay there again.

Leisure Partner

8/10

Excellent

02 Aug 2024

Verified traveler

Room is clean. I wish there was a mirror in the bathroom.

Self

2/10

Poor

25 Jul 2024

Crystal

This place gave me a very uneasy feeling. My husband and I was going to try to make the best of it, it was only one night. After checking in, we went to our room, we were looking around, found more and more things that were not okay at all. Terrible stains on every blanket/sheet, the smell alone was horrible, I’m not sure the room has ever really been cleaned, all around just not a good place. We do not like complaining and making people feel bad, so my husband very nicely went back in and explained to the worker/owner that we will not be staying, the worker agreed to check us out and give us a full refund because we were only there 5 minutes..never got a refund, they give a full run around..also was told by another person staying that we should stay away from the rooms that are weekly and monthly rentals, someone looking not well at all was trying to contact the police, no one would help her including staff..honestly I wonder if sex trafficking happens here..PLEASE DONT BRING KIDS HERE!! Not a good feeling!! Workers/owners do not care at all!

Leisure Partner

6/10

Pleasant

19 Jul 2024

Louis

Price

Leisure Self

6/10

Pleasant

18 Jul 2024

Verified traveler

Hotels.com can \"take\" the res, but can't \"keep\" it

Hotels.com asked me to review my stay at this hotel. Unfortunately I can't do that because when we arrived, there was no room for us. Even though I'd received all of the confirmation emails and check in information, there was no room under our name or reservation number. And, there were no other rooms available for us. I'm giving everything an average rating because can't rate the hotel as either good or bad. .We used to really like Hotels.com, but since they're recent \"onekey\" merger with Expedia, they and they're customer service have gone way down hill. No phone number to call no way to reach anyone except an AI chat that couldn't help us while we were standing in a hotel parking lot with no where to stay.

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Kaye

Staff were helpful when we needed additional items. Friendly and informative of area

10/10

Exceptional

09 Jul 2024

christopher

Room was clean and comfortable. Outside building especially doors were in process of repair and painting.

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

Verified traveler

Great for Cayuga fishermen

Staff was great. Hotel very convenient for fishermen. Room was clean. Could use a box of tissues and bigger towels.

Friends_and_family Friends

8/10

Excellent

20 May 2024

Eugene

No issues. Perfectly fine stay and value!

Leisure Family

4/10

Poor

18 May 2024

Patric

The family running the motel were very nice but that’s really the only thing going for the place.

Business Self

2/10

Poor

18 May 2024

Joseph

This place was absolutely disgusting and very misleading in the picture and Ann wasn’t even the name of the hotel that was pictured on Expedia totally misleading. It was so dirty and disgusting. I couldn’t even imagine sleeping in the bed. We had to leave without getting a refund that the lady with the desk would not give me because I booked through Expedia.

Leisure

6/10

Pleasant

16 May 2024

Amy

Could use some updating

Leisure Partner

2/10

Poor

12 May 2024

Verified traveler

Buyer Beware

Hotel was run down and nothing as described or pictured.
While the gentleman at check-in was nice, the overall experience was awful. The room smelled of stale weed, lighting was poor, the shower head leaked consistently, toilet was not fully secured.

8/10

Excellent

09 May 2024

Cindy

It was very nice and quiet!

Leisure Partner

6/10

Pleasant

02 May 2024

Tammy

Convenient location for Outlet mall. Small and basic motel, a bit pricy for what you get.

Leisure

10/10

Exceptional

23 Apr 2024

John

A nice and clean family-run business. I was greeted warmly and felt safe at the space. Room smelled great, shower was hot, and bed was comfortable. I recommend this place for anyone looking for a quiet spot locally or if passing through.

Leisure Self

2/10

Poor

16 Apr 2024

Kerri

The hotel canceled my reservation

I arrived at 10pm the night before the eclipse, only to be told my reservation was canceled 2 weeks before. My hotels app still showed my reservation. After an hour with the app chat, I am told the hotel canceled it due to overbooking. Two weeks prior! After speaking to locals, they suspect tbe hotel canceled to upcharge last minute guests to take advantage of eclipse prices. By the looks of the place and other reviews, I believe that was the reason for canceling. Extremely immoral and unprofessional to cancel on a guest just to charge other people more!

Self

2/10

Poor

13 Apr 2024

Jennifer

I would NEVER EVER EVER stay at this place. I WOULD ADVISE ANYONE ELSE WHO LOOKA FOR A PLACE TO STAY, AVOID THIS!!!! The pictures do not match the rooms, completely different when u get there. The rooms are painted RED and white. The website lies. THE ROOM WAS DIRTY!!!! THERE WAS A PLANT GROWING IN THE DOOR OPENING I HAD TO BREAK OFF. THERE WAS MOLD FROM ONE END OF THE ROOM TO THE OTHER. WATER DAMAGE ON THE FLOOR BOARDS ALONG WITH MOLD UP THEM. THE TABLE HAD WATER MARKS ON THE LEGS AND THE TABLE WAS DIRTY. THE FLOOR WAS SEEPING WATER THROUGHOUT THE ROOM. I HAVE PICTURES OF THAT TOO. IT WAS RAINING AND THE SEALS ON THE DOOR WERE GONE AND THE WATER DRAINED IN THROUGH THE DOOR. THE BED HAD HUGE BROWN STAINS ON EACH SIDE. THE MATTRESS WAS STAINED IN MULTIPLE AREAS. THAT WASNT EVEN COVERED IT WAS VISIBLE BY EYE. MULTIPLE STAINS ON THE BEDDING. THE BED WAS SUPPORTED WITH WOOD PLANKS AND HELD TOGETHER WITH THESE METAL BRACKETS. THE BED WAS FALLING APART. THEN WHEN I ASKED FOR A REFUND SHE SAID SHE COULDNT DUE ANYTHING ABOUT IT. IM SORRY BUT THUS IS FALSE ADVERTISING. SO DISGUSTED WITH THIS PLACE. CHARGE 178$ FOR ONE NIGHT FOR IT TO END UP LIKE THIS!!! EXPEDIA.COM SHOULD BE ASHAMED TO EVEN ADVERTISE A PLACE LIKE THIS ON THERE WEBSITE. ITS APPALLING, UNSAFE AND IN HORRIBLE CONDITIONS!!!

Leisure Family

2/10

Poor

08 Apr 2024

Hector

Bad and expensive

My reservation was canceled few days before arriving, realize when the concierge told me, the day of checking in

Friends_and_family Family

10/10

Exceptional

07 Apr 2024

Michele

Very nice staff and rooms were clean and smelled citrusy which my family and I liked. It is a motel not a hotel but has nice small fridge and microwave. Really just right for our needs.
Staff was quick to respond to a request. Overall great town and area to visit.

Leisure Family

4/10

Poor

01 Jan 2024

Verified traveler

Not happy

Room was very hot, no thermostat, had to keep air conditioner on the whole time. Very dirty air conditioner as seen in photo. Unable to use TV, remote not working. Not given WiFi password or phone number to office, no paperwork in room. Room with kitchen, stove burners with dirty foil. No dish soap, no hand towels or paper towels. No hand towel in bathroom.

Partner

2/10

Poor

31 Dec 2023

Angela

Septic issues

Leisure Partner

8/10

Excellent

04 Dec 2023

sofia

El luga limpio y tranquilo

2/10

Poor

21 Nov 2023

Verified traveler

This place is not even qualified to be a motel but they claimed they are a hotel. They stole my money because i refused to stay at the their dump after I saw the room. The liar Gina told me the person who was responsible to issue the refund was not in and the refund will be done in the morning. The liars told Expedia that they would refund my money and stole it. I asked to see the room before I checked in and she refused because she knew it was a complete dump.

2/10

Poor

12 Nov 2023

Daniel

Dirty.

Business Self

10/10

Exceptional

05 Nov 2023

Robert

Very nice people very easy to work with

4/10

Poor

28 Oct 2023

Terry

Will pass next time

They did not have my reservation on file. Had to pay more than expected for room.

Self

10/10

Exceptional

17 Oct 2023

Sallie

Reasonable and comfortable

Leisure Partner

10/10

Exceptional

06 Oct 2023

marcia

Very clean. Would stay here again

Leisure Partner

4/10

Poor

05 Oct 2023

Anthony

1 night stay

When I went to check in lady at the front desk told me I didn’t have a reservation. Chatted with hotels.com and they got it straightened out. Outside isn’t very appealing. But room was great.

Business

2/10

Poor

24 Sep 2023

Cheryl

Not that great if a place to stay rooms had smoke smell and smelt like it had mold in the room

Friends_and_family Family

2/10

Poor

24 Sep 2023

Cheryl

Poop in the shower

When we got there, they put us in the first room that smell like smoke and moldy, and like the carpet was wet so they moved us to another room and in the morning while I was showering, my daughter flush the toilet and fecal material came up into the shower and also the toilet was leaking all over the floor. It was horrible. I would not recommend staying there at all I was never offered a refund or anything. Just another towel if I wanted to take another shower.

Friends_and_family Family

6/10

Pleasant

23 Sep 2023

Tina

No sink in the bathroom

6/10

Pleasant

21 Sep 2023

Edward

The manager was helpful and pleasant. The property appeared to be temporary housing, possibly section 8. Three rooms with two beds each had been reserved but only one was available. A second had sofa bed.

Leisure Friends

4/10

Poor

17 Sep 2023

Verified traveler

Not so great a stay

Room that I had booked was \"not available\" when we arrived to check in. The room we were given as a replacement only had a shower and no tub. There were water stains on the baseboard mouldings. During the second night of our stay we found live bugs on the carpeting.

Partner

2/10

Poor

26 Aug 2023

SARAH MARIA

Unsafe and smelly

We are travelling as a family around USA so we have chosen cheap accommodation to use simply to sleep over , use wash facilities and get ready for the next day . Our requirements were therefore simple : clean / quiet / safe .
The reception and room stank of an old people’s care home ( that’s polite for urine ) . The room itself was ok for what we needed but the air con didn’t work properly so we were hot all night and the windows didn’t lock so we didn’t feel safe as we were on a ground floor and the large windows could simply be lifted to get in . I noticed the fire alarm was broken to so didn’t inspire confidence.
That being said after getting used to the smell and barricading the windows we ticked one box ( quiet )

Friends_and_family Family

2/10

Poor

25 Aug 2023

Scott

2 words...bed bugs.

Leisure Partner

8/10

Excellent

22 Aug 2023

Timothy

Staff

Leisure Partner

10/10

Exceptional

20 Aug 2023

David

Very reasonable

Only issue fridge was unplugged took a whole day to get it to cool

Friends_and_family Friends

4/10

Poor

10 Aug 2023

Susanna

The hotel was okay for just sleeping 1 night. It was quiet enough for us to sleep all night despite being on a main road.
However it could have been cleaner, and the towels were very thin. But keep in mind it was one of the cheapest hotels in the area.

Leisure Family

6/10

Pleasant

01 Aug 2023

Tina

Pleasant owner / operators.

The owner was very nice for check in and provided me an upgrade from my original reservation. This was a very nice gesture. The room was a minimalist approach, it did have a refrigerator and was a suite arrangement. The floors and the bathroom needed a little more attention on cleaning. It was tolerable. The bed was very hard and the A/C unit cycled all night. The second night was better as we used constant fan since it was cooler temperatures. And the bed although still hard was easier to sleep on due to us being exhausted from our daytime adventures.

Partner

4/10

Poor

28 Jul 2023

Verified traveler

Not great, just ok

The room we booked was not available upon arrival. My family of 6 had to separate into two rooms. Thankfully they had two rooms but were not close together which is hard with small kids. We were not charged for this inconvenience, which I appreciated. The rooms were musty with an odd smell and in need of renovation. The beds were not incredibly comfortable. It was quiet, and close enough to the National Park we were seeing. We were only there for one night and that was enough for us.

Friends_and_family Family

10/10

Exceptional

24 Jul 2023

james

clean, quiet, staff friendly

Leisure Partner

8/10

Excellent

12 Jul 2023

Susan

The area was well-kept. I was undisturbed and happy with the quiet and location, near, but not in-town and near a major highway.

Leisure Self

8/10

Excellent

11 Jul 2023

Barret

The room was comfortable and the AC was good. The location was close to town but quiet enough to sleep and relax.

Leisure

8/10

Excellent

10 Jul 2023

Michelle

No frills stay

Staff super friendly. Not the best condition hotel but works as a cheap quiet stay. Rooms look newly remodled. Wish outside was as decent as inside.

Partner

10/10

Exceptional

05 Jul 2023

Arlinee

Good place for the money, quiet and decent

8/10

Excellent

27 Jun 2023

Annette

Room was clean. Air conditioning worked. Staff were nice. Good place to stay.

Leisure Self

6/10

Pleasant

27 Jun 2023

Linda

Not the experience we expected, but a good one

The staff was extremely pleasant and nicely helped us pick an alternative room, since the kitchenette we had reserved several months ago couldn't be used because it had been, according to them, damaged by malicious prior guests. We had been traveling for over five weeks using kitchenettes but we were able to make the adjustment for a few nights. The room we stayed in was very clean and reasonably quiet. We made full use of the microwave, fridge, and freezer (which was a little bigger than in most hotel rooms - an especially good thing in a hotel that has no ice machine) and only slightly missed having a kitchen sink. There was plenty of hot water, and the air conditioner worked well. The bed was comfortable ... oddly, the king mattress was turned sideways, which made it super wide. Though we had paid the new price at check-in, a day later OYO attempted to charge the original cost to our card, probably because the original reservation had not been updated. Fortunately, our credit card company rejected it. This is likely a training issue, but it was an inconvenience that has triggered some follow-up work for us. We stayed at this hotel a number of years ago, and the proprietors have been doing a great job of updating and upgrading over time. It is too bad that guests feel it's okay to destroy other people's property; I hope the hotel is able to restore its kitchenette soon.

Partner

2/10

Poor

12 Jun 2023

joseph

The place is a dump

Leisure Friends

4/10

Poor

12 Jun 2023

Jim

Expedia and The property manager had different intell on our reservations. There were 4 couples in our group. None of us were happy with our rooms. The entire facility really needs to be rebuilt from the ground up. We were never visited by any sort of maid. The manager was pleasant and apologetic, but the the entire property was misrepresented. Won't be coming back

Business_and_leisure Friends

10/10

Exceptional

10 Jun 2023

Daniel

I travel a lot for work and I have stayed at this property quite a few times. It's always clean and quiet. The staff are so kind and welcoming. It's right outside of Seneca Falls which has a lot of dining options and shops. Could not recommend this place enough

Business Self

2/10

Poor

26 May 2023

John

Check in was rude, awful experience! The woman couldn’t have cared less about service. i’ll never go back!!!

Leisure Family

8/10

Excellent

23 May 2023

Verified traveler

Adequate

Room was clean and cleaned daily. No tissues in the room. Bath towels very small, thin and rough (not soft or plush). Door needed paint. Manager looked after my boat (advised us of accessory power on).
Acceptable and convenient. I would come back.

Friends_and_family Friends

4/10

Poor

09 May 2023

Terry

No thanks, not again

The check in desk area was dirty and crowded. The exterior and interior paint was peeling. The only chair in the room was fabric and badly, freshly stained. There was no phone in the room, you had to go to the office for help (i.e., they gave me no internet connection information at check in). There were limited towels and wash cloths, no hooks in the bathroom, no hangers. When I checked out I had to ring the doorbell at the office because the door was locked. She came to a side window and talked to me through the raised window and screen.

Friends_and_family Family

8/10

Excellent

08 May 2023

Kenneth

Room interiors were clean, sound insulation was a bit lacking, but the other guests were sufficiently quiet.

4/10

Poor

29 Apr 2023

Paulo César

The parking lot has super brigh lights that stayed on all time making almost impossible to have a dark roo. The bedsheets had holes. The towels were super smelly. The shampoo and body wash were horrible.

Business Self

2/10

Poor

23 Apr 2023

Valerian

Would never even consider this property again, would rather stay in a homeless shelter. Claim to not have my reservation. Then once they found it, they only had a room that wasn't fit because of hazardous bodily fluid that needed cleaning. Overall, absolutely not, there was no help, no solutions, no options and if you risk booking with them, that's on you. My question to the management is, if you didn't have booking available why didn't your system update to reflect accordingly. Even after I left and contacted Expedia, they were still not listed as sold out.

2/10

Poor

20 Feb 2023

Alecia

This place looks and has the feel of a pay by the hour motel. What a rip off. Do not stay here!! The price is insane for this place. Gross and outdated.

Business Self

2/10

Poor

10 Dec 2022

Sharon

Front desk cordial. Property exterior needs improvement
Room heavily stained chair. Dresser drawer with a long hair strand and crumbs . Offered another room stairs wobbly railing. I did not stay. Needs major clean and safe updates poor condition

Leisure Self

8/10

Excellent

01 Dec 2022

Arlinee

This place is ok for the price, shower needs showerheads and better plastic curtains, the bathroom ceiling fan was noisy like crazy, needs some hand soap or sanitizer in the bathroom sink, and i heard few barking dogs in few rooms away from me, big dog by the way.i was concerned about kids playing in the parking lot, dangerous, but overall place is ok.

Business_and_leisure Self

2/10

Poor

27 Nov 2022

Jennifer

I should have known from the name to be perfectly honest not to mention the previous reviews.
As soon as we pulled in to check in we could see random folks hanging out as if they were waiting to score or sell their drugs. Felt immediately unsafe. Then I go to check in and it's this small narrow tiny little hallway with what seemed like bulletproof glass to separate myself and the person checking me in. They screwed up my reservation and did not have me there for my scheduled day to check in. Then proceeded to make ME call Expedia to confirm even though I showed them my confirmation email. Expedia was trying to call the hotel while they decided to leave me there standing at the check in to go out back somewhere and ignore the phone calls to the office.
Finally after about a half hour they decided to check me in and let me just tell you....the room was absolutely disgusting. I did not want to touch anything! There was black mold all around the edges of the room, dead bugs on the top of the bed, it smelt damp. The bed frame was built up on this wooden box and the mattress was sunken in the middle. DO NOT STAY HERE!

Business_and_leisure Partner

8/10

Excellent

17 Nov 2022

Marina

Very good hotel. Clean room.

Business Self

6/10

Pleasant

23 Oct 2022

Dennis

This place was asked for security deposit and the housing need to remolding and there were no heater. Not a great place to stay.