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8.4/10Excellent37 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.2/10 8.2
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Guane
This property is located in Bucaramanga, just 4 blocks from the Sagrada Familia. The hotel offers a full breakfast with tropical fruits and coffee from Colombia is served daily. Santander Park is 4 blocks away. The tour desk can provide tips for touring the area.
The rooms are decorated in a cozy style, provide an atmosphere of tranquility and peace. It is a hotel where you'll find all the amenities to feel at home. The guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort.
A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Palonegro International Airport.
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Located in Bucaramanga, Hotel Guane is in the business district, within a 5-minute walk of Antonia Santos Park and Corfescu Theater. This hotel is 0.3 mi (0.5 km) from Centro Cultural del Oriente Colombiano and 0.5 mi (0.7 km) from Bucaramanga Chamber of Commerce.
Make yourself at home in one of the 54 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Smoking areas
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:30 PM
Check-in until
Anytime
Check-out until
1:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Service animals not allowed
Only dogs and cats are allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 9:00 AM to 7:00 PM.
- Guests can access their rooms with a mobile device.
-
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Property Registration Number 4077
-
Optional fees
- Pet fee: COP 30000 per pet (varies based on length of stay) plus COP 80000 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Spanish
Nearby attractions
Antonia Santos Park
0.2 km / 0.1 mi
Corfescu Theater
0.3 km / 0.2 mi
Parque de los Niños
0.4 km / 0.3 mi
Holy Family Cathedral
0.5 km / 0.3 mi
Santander Theatre
0.5 km / 0.3 mi
Bucaramanga Chamber of Commerce
0.6 km / 0.3 mi
Centro Cultural del Oriente Colombiano
0.6 km / 0.3 mi
Bucaramanga Modern Art Museum
0.6 km / 0.4 mi
Canaveral Mall
0.7 km / 0.4 mi
Parque Mejoras Públicas
0.7 km / 0.5 mi
Las Palmas Park
1.2 km / 0.7 mi
Bucaramanga City Hall
1.2 km / 0.7 mi
Custodio Garcia Rovira Cultural House
1.2 km / 0.7 mi
Casa de Bolivar Museum
1.2 km / 0.8 mi
Los Dolores Chapel
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1993
- Year of most recent renovation: 2013
- Total number of rooms: 54
- Number of floors (main building): 6
- Single rooms: 25
- Double rooms: 18
- Junior suites: 6
- Triple rooms: 4
- Accessible rooms: 10
- hotel
- American Express
- Diners Club
Show 29 more facilities & services
- MasterCard
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- TerraceExtra charge
- Conference room
- Meeting room
- Projector
- Sun loungersExtra charge
- Entertainment programme for adults
- Nightclub
- Pub
- Turkish bath (hamam)
- Massage
- Spa centre
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Breakfast and dinner
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
DOUBLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGuane
SINGLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Guane
20
reviews shown
Ward
-
Dilia
Por error no realice bien mi reservación y cuando llegue para hacer el check-in la persona que me atendió fue súper amable, paciente y me ayudó a resolver mi problema. También la administración fue muy cuidadosa para hacernos sentir muy cómodos durante nuestra estancia y ayudarnos en todo lo que necesitábamos.
El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle.
Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10.
El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle.
Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10.
Angel
Awesome staff, simple breakfast
Juan
A window handle was broken and left a window open the whole time I was there.
Fermin
Stuff is the best assessment !!
Andrew
Pool being rebuilt room next to me being remodeled noisy workers. Staff should be more aware. No price discount for no pool
Olga
Food was amazing, staff was helpful and friendly. Customer service was awesome!!
Rovette
Les chambres sont très spacieuses et le ménage y est fait tous jours avec beaucoup de soin et propreté, et la climatisation fonctionne correctement. Le personnel à l’accueil le soir est vraiment serviable. Et la piscine est un fort atout dans cet hôtel dont nous avons profité tous les soirs. Les deux gros dysfonctionnement pour lesquels nous ne reviendrons plus dans cet hôtel, c’est le bruit. L’hôtel loue plusieurs salles de séminaires qui se trouvent au rez-de-chaussée. Le bruit du personnel et des arrivants qui parlent fort à l’accueil démarre tous les jours à partir de 4h30 du matin et cela résonne dans les chambres du premier étage jusqu’à 7h. Et le soir c’est le même problème jusqu’à 23h. C’est insupportable! Et malgré les messages envoyés au responsable sur le sujet, je n’ai jamais eu de réponse. Le petit déjeuner n’est vraiment pas de qualité. Je vous recommande de manger dehors
Antonio
Un buen hotel con una linda piscina y buenas habitaciones
Andres
El precio
DUCKHWAN
Perfecto
ANDRES
Nisiquiera me atendieron
Mauricio
En términos generales, mi estadía fue aceptable; sin embargo, el día de finalización de la reserva fue realmente inaceptable. El check-out estaba establecido para la 1:00 p.m., y llegué a las 12:35 p.m. para recoger mis pertenencias, pero encontré mi habitación completamente abierta, sin personal del hotel presente y sin ningún control que garantizara la seguridad de mis objetos personales.
Es inadmisible que, faltando aún tiempo dentro del horario contratado, se vulneren las condiciones básicas de seguridad y privacidad de los huéspedes. Las políticas de cualquier establecimiento deben proteger las pertenencias de quienes aún se encuentran dentro de su periodo de reserva, y es deber del hotel mantener cerradas las habitaciones hasta que se cumpla la hora oficial de salida o hasta que el huésped entregue formalmente las llaves.
Este tipo de situaciones no solo genera inseguridad y desconfianza, sino que además compromete la imagen del lugar y la tranquilidad de quienes confiamos en su servicio. Espero que revisen sus protocolos y refuercen sus medidas de control para evitar que algo así vuelva a ocurrir.
Es inadmisible que, faltando aún tiempo dentro del horario contratado, se vulneren las condiciones básicas de seguridad y privacidad de los huéspedes. Las políticas de cualquier establecimiento deben proteger las pertenencias de quienes aún se encuentran dentro de su periodo de reserva, y es deber del hotel mantener cerradas las habitaciones hasta que se cumpla la hora oficial de salida o hasta que el huésped entregue formalmente las llaves.
Este tipo de situaciones no solo genera inseguridad y desconfianza, sino que además compromete la imagen del lugar y la tranquilidad de quienes confiamos en su servicio. Espero que revisen sus protocolos y refuercen sus medidas de control para evitar que algo así vuelva a ocurrir.
Salvador Camacho
Muy bien todo gracias
Myriam
Bon service client
Angélica
Excelente
Un lugar muy acogedor y tranquilo, la atención de los recepcionistas y de los meseros fue excelente.
Gustavo
Todo bien. Buena opción.
Limpio y agaradable. Personal muy atento, muy amable. Comida muy buena.
Germán
El Hotel está ubicado en el Centro en una zona tranquila. La piscina es muy buena, el desayuno rico, pero falta variedad. as habitaciones muy limpias, con lo suficiente para una estadía corta.
Verified traveler
Impresionado con la buena atención y comodidad del hotel, todo es perfecto.
Location & surroundings
Guane
Calle 34 22-72, Bucaramanga, Colombia
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