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Hotel Alessio

Bucaramanga · Colombia

Calle 55 #21-42 , ColombiaView location

8.6/10Excellent106 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood7.8/107.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Alessio

Comfortable Accommodations: Hotel Alessio in Bucaramanga offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, private pools, and soundproofed spaces. Dining and Leisure: The modern restaurant serves American cuisine with vegetarian options. A terrace and bar provide outdoor dining areas.

A year-round outdoor swimming pool and pool bar enhance the leisure experience. Convenient Location: Located 17 km from Palonegro International Airport, the hotel is a short walk from the Consulate of Spain. Nearby attractions include Acualago Water Park (6 km) and Neomundo Convention Centre (3. 7 km).

Guest Services: Hotel Alessio offers private check-in and check-out, a 24-hour front desk, concierge service, and free on-site parking. Guests appreciate the attentive staff, comfortable rooms, and delicious breakfast.

Read more about this hotelShow less

In the heart of Bucaramanga, Hotel Alessio is within a 5-minute drive of Cabecera Shopping Mall and Cacique Shopping Mall. This hotel is 2.4 mi (3.9 km) from Universidad Industrial de Santander and 2.9 mi (4.7 km) from Cardiovascular Foundation of Colombia.

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and bidets. Conveniences include blackout drapes/curtains, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:30 PM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • The seasonal pool will be open from January to December.
    • Pool access available from 10:00 AM to 9:00 PM.
    • Children may not be eligible for complimentary breakfast.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
    • Airport shuttle fee per child: COP 50000 (up to 18 years old)
    • Pet fee: COP 60000 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Acropolis Shopping Mall 1 km / 0.6 mi
Santander Technology University 1.1 km / 0.7 mi
La Flora Ecological Park 1.3 km / 0.8 mi
Cabecera Shopping Mall 1.3 km / 0.8 mi
San Pio Park 1.3 km / 0.8 mi
Las Palmas Park 1.3 km / 0.8 mi
Holy Family Cathedral 1.4 km / 0.9 mi
Parque Mejoras Públicas 1.5 km / 0.9 mi
Bucaramanga Chamber of Commerce 1.5 km / 0.9 mi
Bucaramanga Modern Art Museum 1.5 km / 0.9 mi
Antonia Santos Park 1.6 km / 1 mi
Santander Theatre 1.8 km / 1.1 mi
Centro Cultural del Oriente Colombiano 1.8 km / 1.1 mi
Corfescu Theater 1.8 km / 1.1 mi
Custodio Garcia Rovira Cultural House 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Car park
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Alessio

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Alessio

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Alessio

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Alessio

8.6
Excellent
106 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
7.8 /10
Amenities
8.6 /10
50 reviews shown
8/10
Excellent
25 May 2026
Edison
Buena ubicación y calidad en el servicio
Business
10/10
Exceptional
26 Jan 2026
Karen Lorena
Very nice property, clean and comfortable room, friendly staff and a nice pool as well. Recommend
10/10
Exceptional
14 Jan 2026
aryam
Buena Atencion. Habitaciones limpias
10/10
Exceptional
06 Dec 2024
Luis
NIce Property for a couple of nights,
Leisure Family
10/10
Exceptional
02 Jun 2023
ERICK
I loved the hotel. Staff was very kind. Breakfast awesome and a lovely pool.
Leisure Self
10/10
Exceptional
08 Apr 2023
Shane
Stay was great. No problems letting my girlfriend in as long as not over an hour at a time.
Leisure Self
8/10
Excellent
19 Mar 2022
Rajesh
Close to food
8/10
Excellent
25 Jan 2021
Dudu
Everyone was friendly and tried to help as much as possible!! Breakfast was good and the pool was nice!! Air condition was great! Clean room everyday!! Very nice
Leisure Partner
10/10
Exceptional
27 Mar 2017
Verified traveler
I think it wasn't located in the best area, it wasn't the prettiest but everything was clean and for the price I think it was excellent. The food wasn't the best but it was ok.
Family
10/10
Exceptional
20 Nov 2016
Ivan Dario
Just exelent
Family
6/10
Pleasant
08 Sep 2016
Boris

Ok Hotel.

Just make sure when you book you are getting a room with AC. It didn't say anything on Hotel.com and when we got there we were charge double the money to get one with ac. The rooms are spacious and clean. Our bed was actually confortable.. but you'll get one pillow per person. Hotels in Bucaramanga are a little overpriced. .. for whatever reason. Almost $50 for this room was a little high. The ladies at the breakfast are sooo nice and and they will make you anything you want. They have a small pool in the 2nd floor next to a bar shared by another hotel.
Partner
8/10
Excellent
19 Aug 2016
Verified traveler

Solid hotel for a night or two

It was a good hotel with an average location. There wasn't really anything to do nearby (that didn't matter to us as we were just visiting with friends). The room was clean, there was hot water, and the pool was nice.
8/10
Excellent
12 Feb 2016
Stephen

Nice Place to visit

The neighborhood is not so nice, but if that matters, don't go to Colombia... they're all the same (from the few I have seen). The hotel is very nice. They share a pool with another hotel. The room was clean and had more than enough room to sleep. The staff is friendly, but no one speaks English.The free breakfast is well worth the price. Lunch and dinner is reasonably priced
Family
8/10
Excellent
12 Jan 2016
Fredy

From London adventurers

Good value for money.
Family
6/10
Pleasant
04 Jan 2016
Philip

A Bed & Nothing Special

This an adequate hotel that you get what you pay for. I just stayed the one night, as I had car problems. The staff helped find a mechanic that worked Saturday, and an excellent mechanic he was. But they are working with nothing special, except maybe the pool. I did not do the pool as it was the holidays and filled with children, as I believe one can pay to use the pool without being a guest at the hotel.
10/10
Exceptional
07 Jan 2026
Gregor
Muy buena atención
Business
8/10
Excellent
22 Dec 2025
Jaime
La habitación estuvo muy bien, el personal sí podría mejorar su atención al cliente, la recepcionista que nos recibió la primera tardeasumen como si uno supiera todo respecto a las instalaciones del hotel
Partner
6/10
Pleasant
29 Jan 2025
Maria
Aceptable , no hay secador de pelo y no me hicieron aseo en la habitación
Business
6/10
Pleasant
24 May 2024
Samuel

Muy básico

El hotel esta un poco descuidado, tal vez la atención fue lo mejor aunque tampoco fue para destacar, los desayunos con servicio a la habitacion siempre estaban frios.
Partner
10/10
Exceptional
30 Dec 2023
Carlos

Regresaré

Ha sido una experiencia muy buena y la relación calidad precio es muy buena
Business
10/10
Exceptional
28 Sep 2023
Francisco
Ubicacion y costo excelente para estadia por trabajo
Business_and_leisure
8/10
Excellent
10 Mar 2023
William
Buen servicio. Amables
Partner
10/10
Exceptional
23 Oct 2022
Jaime
Fue buena su ubicación
Business_and_leisure Self
10/10
Exceptional
02 Feb 2021
HUGO DANIEL
Es un hotel que por su ubicación e infraestructura es ideal para negocios o paseo en familia.
1 minuto de la isla
8 minutos en taxi al centro comercial
Piscina climatizada
1 minuto del sistema de transporte

Y las tarifas muy competitivas frente a hoteles de cadena.
* Si se busca es optimizar presupuesto sin duda éste es el hotel.
Business
8/10
Excellent
23 Mar 2019
Jose

Cómodo

Bien lo único en la ducha no salía agua fría
2/10
Poor
13 Feb 2019
Laura

ESTAFA

Me encuentro en este momento redactando un derecho de petición, porque mi hospedaje valió mas del doble que el de mi compañero de trabajo el mismo día. La razón que da el hotel es que se dobla el precio debido a que la reservación se hizo por hoteles.com.
Que garantía tenemos entonces para hacer reservas por este portal?
8/10
Excellent
07 Aug 2017
Verified traveler

Excelente Hotel

Muy buen hotel y excelentes servicios, recomendable
8/10
Excellent
17 Apr 2017
Gustavo

hotel comodo

Es un hotel economico y agradable sus locaciones. cuenta con parqueadero y cercano a la 27
Family
6/10
Pleasant
13 Feb 2017
JULIAN

hotel en zona ruidosa

el hotel estaba casi vació, y no me hicieron cambio de habitación, así fuera mnenor estatus, pero menos ruidosa
4/10
Poor
30 Jan 2017
SERGIO

hotel comodo facil ubicacion

en el momento de la reserva no expecifica que venden cuartos sin aire acondicionado. , lo cual genera una venta engañosa pues en el hotel se deben cancelarce el excedente para obtener un cuarto con aire . total desacuerdo
6/10
Pleasant
25 Jan 2017
Sara angelica

Regular amplio pero muy mal el desayuno

Mala me cobraron más de la cuenta y el desayuno demasiado malo faltaba aseo presentación y más opciones.
Family
8/10
Excellent
12 Jan 2017
Charles

Excelente servicio

Lo único q no me gusto fue que me cobraran mas de lo que se registraba en la pagina, según es el iva que no estaba incluido.
Family
8/10
Excellent
03 Jan 2017
Rodrigo
Creo que lo.único regular fue el desayuno
Family
10/10
Exceptional
27 Nov 2016
Andres Felipe

Gran hotel!

Muy buena, excelente! Muy felices con el servicio. Muchas gracias!
Partner
6/10
Pleasant
25 Nov 2016
Ricardo
El Hotel muy bueno, lo malo fue Hoteles.com, me cobro de más, precios escondidos, muy mal servicios al cliente, te dicen pague o le descontamos de la TC, solo te das cuenta cuando ya estas en el Hotel, no volveré a utilizar esta página
10/10
Exceptional
19 Nov 2016
FREDY
En general me fue muy bien. Excelente hotel y la atención amable de los empleados.
Family
8/10
Excellent
17 Oct 2016
Maria

Hotel bueno para recomendar

El hotel está en un sitio muy equidistante a los sitios que quisimos visitar, la atención espectacular; tuvimos un poco de dificultad con el ruido de la calle del frente por trancones constantes y pito de carros y necesitamos hacer una observación con respeto al aseo minucioso de ciertos lugares de la habitación.
Family
10/10
Exceptional
30 Sep 2016
Yailin

Hotel tranquilo, limpio , muy eficiente

Excelente servicio- sería bueno que en el restaurante este un menu vegetariano!
Partner
10/10
Exceptional
17 Jun 2016
Mauricio

Excelente

Muy buen hotel.
8/10
Excellent
11 May 2016
Gustavo

Hotel económico

Me hospede por 4 días la habitación es cómoda y con parqueadero gratuito
Family
8/10
Excellent
04 May 2016
Rodrigo
Hotel y atención muy buenos, la zona es muy mala. Terraza muy linda.
Partner
10/10
Exceptional
02 May 2016
JULIANA

Muy bueno el Hotel, recomendado!

Excelente ubicación, muy buen servicio, muy limpio, cómodo, la atención maravillosa, lo tiene todo! Muy bien recomendado
10/10
Exceptional
02 May 2016
SERGIO ANDRES

Muy buen hotel, excelente costo beneficio!!!!

Excelente costo beneficio
8/10
Excellent
26 Apr 2016
Tannia Yohana

Buen hotel, gracias por la recomendación

Todo muy bien, en instalaciones, aseo y servicio general no hay comentarios mas que positivos.
Solo recomiendo revisar el tema del desayuno dado que las porciones son limitadas y eso resulta incomodo
8/10
Excellent
26 Apr 2016
JAIME

Agradable para hospedarse

Personal muy atento
Partner
4/10
Poor
26 Mar 2016
Javier Gustavo

Cuando la Administracion no aparece....

La estadia fue familiar. El WiFi no sirvio sino unas pocas horas. La administracion siempre estuvo ausente. Hubo necesidad de solicitar cosas que hicieron falTA, cobija para la cama adicional y una toalla para el uso personal. La recepcion la atienden unos muchachos que toman el servicio muy despreocupadamente. Un dia de pico y placa al salir temprano me todo mover los carros para poder salir .....Que tal esto ?????
Family
10/10
Exceptional
23 Mar 2016
Alfonso

Centrar Ventilador

Es importante que el ventilador sea situado frente a la cama,y no lateralmente,se pierde la acción.
Partner
10/10
Exceptional
18 Mar 2016
moncada

buen hotel, sobretodo costo versus calidad y servi

muy bien
Partner
10/10
Exceptional
07 Mar 2016
luz

Súper

Muy bueno el hotel y la atención. Me encantó la cama súper cómoda.
10/10
Exceptional
03 Mar 2016
luz amparo

Super genial

Sensacional.
Family

Location & surroundings

Hotel Alessio
Calle 55 #21-42 , Colombia, Bucaramanga Area, Colombia

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