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Sonesta Hotel Bucaramanga

Bucaramanga · Colombia

Carrera 27 No 29 145, 12 5View location

9.2/10Excellent786 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities9.0/109.0
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta Hotel Bucaramanga

This outstanding hotel, located in Floridablanca, just 5km from Bucaramanga, offers 104 guest rooms. The Sonesta Hotel Bucaramanga features complimentary Wi-Fi throughout, an on-site restaurant, an outdoor pool, and a gym. Each room includes a flat-screen TV with cable channels and a private bathroom.

A 24-hour reception is available for guest convenience. Piedecuesta is 11km from the property, while the Cable Car Route is 30km away. The nearest airport, Palonegro Airport, is 11km from the Sonesta Hotel Bucaramanga.

Read more about this hotelShow less

When you stay at Sonesta Hotel Bucaramanga in Floridablanca, you'll be connected to a shopping center, just steps from Parque Caracolí Shopping Center and La Florida Shopping Center. This hotel is 0.4 mi (0.6 km) from Centro Comercial Cañaveral and 1.1 mi (1.7 km) from Autonomous University of Bucaramanga.

Stay in one of 104 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Floridablanca? This hotel has 94 square feet (9 square meters) of space consisting of conference space and meeting rooms.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 10 AM to 6:30 PM.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Parque Caracolí Shopping Center 0.1 km / 0.1 mi
La Florida Shopping Center 0.3 km / 0.2 mi
Centro Comercial Cañaveral 0.4 km / 0.2 mi
Cardiovascular Foundation of Colombia 0.7 km / 0.4 mi
Clínica Foscal Internacional 0.9 km / 0.6 mi
Autonomous University of Bucaramanga 1.2 km / 0.8 mi
Eloy Valenzuela Botanical Garden 2.2 km / 1.4 mi
Floridablanca Park 2.9 km / 1.8 mi
Cacique Shopping Mall 3.7 km / 2.3 mi
La Flora Ecological Park 4.5 km / 2.8 mi
Cabecera Shopping Mall 5.3 km / 3.3 mi
University of Santander 5.3 km / 3.3 mi
San Pio Park 5.4 km / 3.4 mi
Acropolis Shopping Mall 5.9 km / 3.7 mi
Las Palmas Park 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • Number of floors (main building): 13
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
Show 24 more facilities & services
  • 24-hour security
  • Air conditioning in public areas
  • Lift access
  • Terrace
  • Concierge
  • Sun terraceExtra charge
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Business centre
  • Audio-visual equipment rental
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 27 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Sonesta Hotel Bucaramanga

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG-1

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR MOUNTAIN VIEWRoom • SUPERIOR MOUNTAIN VIEWROO.SU-VN

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV-4

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 1TWIN • CAPACITY 1TWN.C1

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    TWIN CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 3TWIN • CAPACITY 3TWN.C3

    Photos are not available for this room type.

    Sonesta Hotel Bucaramanga

    TWIN CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta Hotel Bucaramanga

9.2
Excellent
786 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Ilba Sayury
This is our fifth stay. It is ALWAYS a pleasant stay. This time a chubby lady in the breakfast area was a rude but Eva quickly made the situation perfect. Kudos to you Eva. Your class, exquisite manners, excellent costumer service skills and grace will take you places. Sonesta must be proud to have you in their ranks.
Also, Roque, David and John: Thank you for everything 🌸🌸🌸 Until next time.
Partner
10/10
Exceptional
14 Jun 2026
Fabio
Absolutely recommended. Great location. Rooms are spacious and comfortable. Breakfast is amazing. Easy to get transportation to move around.
The best part of the hotel is the staff. Very friendly and welcoming.
Partner
10/10
Exceptional
03 Jun 2026
Alejandro
Great hotel
Business
4/10
Poor
19 May 2026
Alexandra Paola
The property looks so different to the pictures
It looks old inside and smell like humidity
Service average
Breakfast not too many options
I was expecting a better hotel for the price I paid
No happy at all
Family
10/10
Exceptional
19 May 2026
Diana Carolina
Increíble la atención del personal
10/10
Exceptional
16 May 2026
Clara
Me gusto Caso todo. Lo unico son los jugos del desayuno, no parecen ser de pura fruta.
Partner
10/10
Exceptional
05 May 2026
ORLANDO
Excellent Breakfast and customer service
Self
2/10
Poor
02 May 2026
Raymond
Never again
Self
8/10
Excellent
28 Apr 2026
Ricardo
.
Partner
6/10
Pleasant
23 Apr 2026
johan
Me hicieron pagar el IVA aunque soy extranjero.
Business
10/10
Exceptional
19 Apr 2026
Sergio
Great service and good location right on top of a nice shopping center. Restaurants and shops all walking distance. Breakfast is included with a great variety of fruits, eggs, pastries, etc. The pool is very small, though, so don't expect much there, in case you are looking for pool time.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Jeremiah Christian
This was honestly a perfect hotel experience. Everyone was so friendly and professional. They went above and beyond cleaning the room every day. They respected my privacy as well if I had a sign on the door. A great breakfast option every morning. A top notch place to stay and I will be staying again. They have a great laundry service and the restaurant on the roof is awesome.
Partner
8/10
Excellent
28 Mar 2026
John Dennys Ramos
My second time staying there, The hotel was clean overall, the staff was very attentive. Breakfast on the 7th floor was very good and a highlight of the stay. There was a small issue with the air conditioning, but it was fixed immediately, which was appreciated. Will look forward to stay there again..close to all shopping center
Partner
2/10
Poor
10 Mar 2026
richard
Tried to charge us 1.7 million pesos for tourist pack. Insane attempt to rip us off.
2/10
Poor
10 Mar 2026
richard
They tried to charge us for 1.3 million pesos for a tourist packect, for insurance, for days paid online, for already paid mini bar items at checkout. We took a pucture of the bill and he tried to snatch it away from us. We just walked away. Criminal attempt to rip us off.
10/10
Exceptional
07 Mar 2026
Garrick
Clean room with a great view. Would definitely consider coming back
10/10
Exceptional
03 Mar 2026
Jesse
Spotless
10/10
Exceptional
05 Feb 2026
Nohra
All of the above
8/10
Excellent
14 Jan 2026
Adriana
I give 5 stars to the staff at the reception.
I give 3 starts to the staff at the breakfast restaurant. The service was poor, we have to leave the table 3 times looking for someone to bring us coffee
Partner
10/10
Exceptional
08 Jan 2026
Jesse
Basic
10/10
Exceptional
01 Jan 2026
Brayden
This place was amazing. The staff were all very helpful and kind. The food was delicious and the mall was great. The hotel had drivers ready for when I needed or wanted to go somewhere. Would definitely recommend this place.
Leisure Self
10/10
Exceptional
29 Dec 2025
silvia
Very clean room. Staff very courteous.
Leisure Family
2/10
Poor
25 Dec 2025
Felipe
We requested two double-bed rooms, but we were assigned a king room with an extra bed. I assume this may have been due to my request for an accessible room; however, this was never explained to us at check-in.

At the front desk, we were also not informed that my father would need to walk almost an entire block to reach the room. No wheelchair was offered, and there was a clear lack of care and support given his mobility difficulties.

Additionally, this property is a VIP Access hotel, yet no appropriate treatment or benefits were offered in line with that status.
Leisure Family
10/10
Exceptional
01 Dec 2025
Abraham
Is nice butvthey need to do better with expedia clients. They do not offer anything that expedia advertise
Leisure Family
8/10
Excellent
26 Nov 2025
Edwin
Great stay, room very comfortable and clean. Service was also very good.
Business Partner
2/10
Poor
25 Nov 2025
Andres
Me cobraron dos veces los impuestos, la atención fue regular, la piscina el calentador se dañó y te cobran hasta por respirar… por ejemplo no dejan bañar sin gorro de baño y te rentan uno. No recomendado
Business Family
10/10
Exceptional
22 Nov 2025
Diana
Todo excelente. La limpieza de la habitación fue impecable, la comida deliciosa y el personal muy amable. Me gustaría resaltar especialmente a Rockie, quien se encarga de llevar las maletas; es una persona muy empática y servicial.
¡Lo SUPER RECOMIENDO al 100% SONESTA!
Leisure Family
10/10
Exceptional
18 Nov 2025
Federico
Everybody is extra nice, kind and helpful.
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
Geraldine Jennifer
Everything went smooth
10/10
Exceptional
14 Nov 2025
John
Every time we travel to Bucaramanga we stay at the Sonesta Hotel. The rooms are clean, the staff is great and friendly. They have a great restaurant on the top of the building and you can see the whole city. The hotel is attached to the large mall so you can go down stairs and going into the mall. Great restaurants and shopping all around the hotel. I tell all my friends to stay there when in town.
Leisure Family
10/10
Exceptional
02 Nov 2025
Perry
Great amenities, great hospitality. Very good location
Self
10/10
Exceptional
02 Nov 2025
Perry
Great facilities, great hospitality. Very good location
Self
10/10
Exceptional
30 Oct 2025
Perry
Clean facilities, great service
Self
10/10
Exceptional
22 Oct 2025
JOSE
Good location , East access shoping mall
Leisure Family
10/10
Exceptional
15 Oct 2025
Susana
Wonderful location, clean and friendly staff.
Leisure Family
10/10
Exceptional
24 Sep 2025
Javier Antonio
Amazing sheets
Leisure Partner
10/10
Exceptional
22 Sep 2025
Jorge Andrés
Everything was perfect, from the check in to to check out. The view was amazing
10/10
Exceptional
15 Sep 2025
ORLANDO
Excellent customer service
8/10
Excellent
21 Aug 2025
Xochitl
Great service, staff super friendly and helpful. Breakfast was spot on with many options to choose.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Melisa
Love the Breakfist
Love the service and the room service
My son love the pool
Love the safety very safe
My Thougther loved the Gym 🏋️‍♀️
The shopping was close to the hotel
And loved the view
10/10
Exceptional
07 Aug 2025
Yenny Bibiana
Great modern hotel! Will definitely stay there again and recommend it to friends
Business Family
10/10
Exceptional
25 Jul 2025
Erika
Nice!
10/10
Exceptional
14 Jul 2025
Alejandro
Great location & friendly staff
Business Self
10/10
Exceptional
11 Jul 2025
Ernesto
Location location location plus a very good service
Leisure Partner
10/10
Exceptional
10 Jul 2025
Timothy

Great stay

This is a very nice and clean hotel. The staff were exceptional. The room was very clean and spacious. The bed is super comfortable and the area very quiet at night to get some good rest. The breakfast is really good. Everything you could want, they have it. Overall it was a great stay and would love to stay there again.
Self
10/10
Exceptional
05 Jul 2025
Verified traveler

Book it! HIGHLY RECOMMENDED

I really don’t know where to start. Everything is so perfect about this place. One thing I want to mention is that we used to stay at another hotel in the area that was really good but I am glad I gave Sonesta a try.
The second I booked it I knew that this was going to be a great choice. Breakfast was included in the price and the variety is noticeable.
Let’s fast forward to check in, we were welcomed by John, one of the sweetest people we’ve encountered in a hotel. Then, Natalia (also known as Katie Holmes) helped us check-in in the nicest way possible.
Throughout the whole stay, we were treated with so much love by every person we interacted with. Zenaida, Dayanna, Roque, John, Laura, the guy with the pandeyucas and the one that made the best macchiatos on Tuesday 7.1 and Wednesday 7.2. There are a couple more guys in the front desk that I am sorry I didn’t get your names but know that you are equally appreciated. There were 3 packages delivered to me and they made sure I received them.
Last but not least, Liliana Lizcano, so thoughtful, so fun, so sweet, very professional yet she managed to make the time to have lovely conversations with us full of laughter and love.
This hotel is perfectly run. From the meticulously cleaned rooms, to the AC, to the breakfast food choices, view & area, to the rooftop restaurant to the very mice connections to more than plenty of restaurants, transportation and shopping. We’ll be back a million times. THANK YOU!
Friends_and_family Family
8/10
Excellent
02 Jul 2025
Nulbia
Comfortable bed, good location attached to mall, breakfast included.
Leisure Family
10/10
Exceptional
26 Jun 2025
Diana
👍
Leisure Family
8/10
Excellent
24 Jun 2025
ALEX
The staff was friendly. The hotel and accomodations were excellent and everything was close in proximity.
Leisure Family
10/10
Exceptional
21 Jun 2025
I
Very friendly staff
Leisure Partner
10/10
Exceptional
18 Jun 2025
Lina
Second time staying at this hotel. The best part is the people who work there. Friendly, helpful and always welcoming. The hotel overall is great, clean, and comfortable. Breakfast has a big selection and everything is fresh.
Friends_and_family Family
10/10
Exceptional
07 Jun 2025
Roland
Everything was great and the service was excellent
Leisure Family
10/10
Exceptional
24 May 2025
Diana
Good service
Leisure Family
10/10
Exceptional
13 May 2025
Richard
Excellent place to stay at, highly recommend ir
10/10
Exceptional
06 May 2025
Jose
Best location , near all
Leisure Self
10/10
Exceptional
01 May 2025
Lina

1112

Everyone was so polite, friendly and helpful. The hotel was clean, the breakfast has a lot of variety to choose from. Overall great place to stay.
Self
10/10
Exceptional
30 Apr 2025
Luis
Excelente hotel! Gracias por el buen servicio.
Leisure Family
10/10
Exceptional
27 Apr 2025
Brent
Beautiful!
10/10
Exceptional
22 Apr 2025
alejandro
Great location, Great service
Business Self
10/10
Exceptional
12 Apr 2025
Scott
Great location!
Leisure Family
10/10
Exceptional
05 Apr 2025
BARRY
Great rooftop restaurant and bar good food better staff.... amazing
Business_and_leisure Friends
10/10
Exceptional
29 Mar 2025
stephen
Really nice hotel and great location. Very Good food in the rooftop restaurant
10/10
Exceptional
24 Mar 2025
Jose
Ok
10/10
Exceptional
23 Mar 2025
Lindy
Great expiriance
10/10
Exceptional
19 Mar 2025
Nubia
Amazing
Leisure Family
10/10
Exceptional
14 Mar 2025
Nilson
amazing hotel super nice breakfast 10 out of 10 customer service. very friendly.
Leisure Partner
10/10
Exceptional
13 Mar 2025
Nilson
this hotel is amazing breakfast 10 out of 10 customer service. They are very professional and helpful. Love it. I do recommend.
Leisure Partner
10/10
Exceptional
11 Mar 2025
Andres
great location and convenient
10/10
Exceptional
10 Mar 2025
juan
Great location
Leisure Family
10/10
Exceptional
06 Mar 2025
juan
It is centrally located
Leisure Family
10/10
Exceptional
03 Mar 2025
Marcela
I had a great experience
Leisure Family
2/10
Poor
28 Feb 2025
Paula
Ningun tipo de tratamiento VIP. El lobby del hotel no tenia aire acondicionado, no entregaron las habitaciones hasta la hora exacta del check in. La comida del room service deja mucho que desear. No regresare
Business Self
10/10
Exceptional
26 Feb 2025
Douglas
Great staying
Leisure Self
10/10
Exceptional
18 Feb 2025
Angelica
Excellent service
Business Partner
6/10
Pleasant
10 Feb 2025
Opo
The hotel is situated inside a Mall which is good. The rooftop restaurant is great and some staff is friendly.
The room is kind of dirty with some mold in the bathroom. The pool is very small and uncomfortable.
Definitely not a family hotel.
Leisure Family
4/10
Poor
27 Jan 2025
Abraham
This is my second time at this hotel first was not great but wanted to give another opportunity but this time was worse. The walls you can hear from the noise from the other room. Also if you ask for water on the 7th floor restaurant the staff is only allowed to sell you abottle but cannot provide you with a glass of water. My friend had to register twice
Leisure Friends
10/10
Exceptional
24 Jan 2025
Blanca
Love the upscale hotel roof top.
David in the front desk
Was great at the check in time.
Leisure Family
10/10
Exceptional
24 Jan 2025
Adrienne
Service personnel was extremely helpful
Friends_and_family Family
10/10
Exceptional
24 Jan 2025
YEISON
Excellent staff service and well located at Floridablanca with walkable shopping mall, thanks for everything you guys do. I've been staying more than 4 times already and never had an issue.
Business_and_leisure Self
10/10
Exceptional
21 Jan 2025
oscar
Great location
Safe
Convenience
Shopping
Great restaurant
Leisure Self
10/10
Exceptional
19 Jan 2025
Luis
Awesome!
Leisure Self
10/10
Exceptional
14 Jan 2025
Jose
I would love to stay in this hotel again. Great location! Excellent service!!
Leisure Family
10/10
Exceptional
04 Jan 2025
Maria
The pool is not that clean you can see on the side the lack of maintenance
Leisure Family
10/10
Exceptional
25 Dec 2024
rob
Everything
Leisure
10/10
Exceptional
15 Dec 2024
Jose
Best location
Leisure Self
10/10
Exceptional
14 Dec 2024
Verified traveler

Excelent

Amazing
Friends_and_family Family
10/10
Exceptional
09 Dec 2024
Sandra
Good customer service
Leisure Family
10/10
Exceptional
22 Nov 2024
dhewradj
Like
Business_and_leisure Family
10/10
Exceptional
18 Nov 2024
Andres Yahir

Great as always

Very comfortable place with absolutely kind and helpful staff.
Loved the rooftop restaurant
Friends_and_family Family
10/10
Exceptional
16 Nov 2024
Ivena
Very good property highly recommended
Leisure Family
10/10
Exceptional
12 Nov 2024
Abraham
I never was offered or received any VIP treatment or drink
Leisure Friends
10/10
Exceptional
11 Nov 2024
Julio C
Great food
Leisure Family
10/10
Exceptional
26 Oct 2024
Cecilio
Very good
10/10
Exceptional
24 Oct 2024
Ever
awesome
10/10
Exceptional
14 Oct 2024
Federico

Home away from home

Excellent arrive and overall experience.
Friends_and_family Family
10/10
Exceptional
09 Oct 2024
Carlos
The hotel is located in a centric area close to malls, restaurants and hospitals.
Leisure Partner
10/10
Exceptional
05 Oct 2024
corien
Next to shopping mall with restaurants
Leisure Family
10/10
Exceptional
01 Oct 2024
Carlos
The hotel is located in a very popular area with plenty of restaurants, grocery stores, bakeries, pharmacies, hospitals and malls in less than a half a mile away. The breakfast is balanced between local cuisine and common international breakfast options. It also has an awesome rooftop where you can enjoy a nice dinner, amazing drinks and awesome music!
Leisure Partner
10/10
Exceptional
27 Sep 2024
santander s
Excelente atención y ubicación 10
Business
10/10
Exceptional
09 Sep 2024
Dario
Very welcoming staff with a smile
Very clean
Great location. Very safe.
The only thing I would improve is the mattress.
Business_and_leisure Partner

Location & surroundings

Sonesta Hotel Bucaramanga
Carrera 27 No 29 145, 12 5, Bucaramanga, Colombia

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Sonesta Hotel Bucaramanga

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