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Holiday Inn Bucaramanga Cacique

Bucaramanga · Colombia

Transversal Oriental Con CalleView location

9.4/10Excellent1,002 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Location10.0/1010.0
Neighborhood9.4/109.4
Value10.0/1010.0
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Bucaramanga Cacique

High-rise Bucaramanga HotelLocated 25 minutes from the Palonegro International Airport (BGA), the Holiday Inn® Bucaramanga Cacique Hotel is a modern, 18-floor tower that offers panoramic views of the city.

Guests can go shopping at Centro Comercial Cacique, the mall adjacent to the hotel with local and international shops, casual restaurants and outdoor bars; or take a day trip to enjoy the spectacular landscapes of Chicamocha National Park.

Our business guests will find extensive meeting space equipped with the latest technology, while the Business Center offers complimentary wireless Internet access and work areas. Bucaramanga’s fair and convention center, Neomundo, is just 2 minutes away.

At the Holiday Inn® Bucaramanga Cacique Hotel, guests can relax in one of our modern and spacious rooms or upgrade to a suite with floor to ceiling windows.

Read more about this hotelShow less

Enjoy Colombian flavors and international cuisine at the 1622 Restaurant located on the 16th floor offering great views of the city and mountains, or unwind at the Skybar on the 18th floor, which has an infinity pool.

The hotel offers two executive floors and a Golden Lounge serving coffee & snacks on the lobby. Amenities also include a Fitness Center with steam rooms and a Spa, and complimentary parking for hotel guests.

A stay at Holiday Inn Bucaramanga Cacique by IHG places you in the heart of Bucaramanga, steps from Cacique Shopping Mall and a 3-minute drive from La Flora Ecological Park.

This family-friendly hotel is 1.6 mi (2.6 km) from Cabecera Shopping Mall and 1.7 mi (2.7 km) from University of Santander. Make yourself at home in one of the 190 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Bucaramanga?

This hotel has 4176 square feet (388 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 10:00 AM to 6:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately COP 34000 for adults and COP 20800 for children
    • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
    • Airport shuttle fee per child: COP 40000 (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cacique Shopping Mall 0.1 km / 0.1 mi
La Flora Ecological Park 1.6 km / 1 mi
University of Santander 1.8 km / 1.1 mi
Cabecera Shopping Mall 2.4 km / 1.5 mi
Acropolis Shopping Mall 2.5 km / 1.5 mi
Las Palmas Park 2.6 km / 1.6 mi
San Pio Park 2.6 km / 1.6 mi
Autonomous University of Bucaramanga 2.6 km / 1.6 mi
Santander Technology University 2.8 km / 1.7 mi
Parque Mejoras Públicas 3.1 km / 1.9 mi
Bucaramanga Modern Art Museum 3.1 km / 1.9 mi
Corfescu Theater 3.4 km / 2.1 mi
Provincial Viaduct 3.5 km / 2.2 mi
Parque de los Niños 3.6 km / 2.3 mi
Holy Family Cathedral 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2013
  • Total number of rooms: 187
  • Number of floors (main building): 18
  • Single rooms: 106
  • Double rooms: 81
  • Junior suites: 1
  • Suites: 2
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 77 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Children playgroundExtra charge
  • CasinoExtra charge
  • TV lounge
  • Game roomExtra charge
  • NightclubExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Massage
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Bucaramanga Cacique

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Bathroom
    • Mini fridge
    • Shower
    • TV
    • Hairdryer
    • Radio
    • Minibar
    • Direct dial telephone
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Holiday Inn Bucaramanga Cacique

    SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 5 m²ROO.PI
    Room PREMIUMPhoto unavailable2 photos

    Holiday Inn Bucaramanga Cacique

    Room PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Room amenities

    • Minibar
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable1 photo

    Holiday Inn Bucaramanga Cacique

    DOUBLE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • TV
    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Radio
    • Satellite TV
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Bathroom
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 5 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Holiday Inn Bucaramanga Cacique

    SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Satellite TV
    • Cable TV
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 5 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable9 photos

    Holiday Inn Bucaramanga Cacique

    SUITE ONE BEDROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXE • 30 m²ROO.DX
    Room DELUXEPhoto unavailable5 photos

    Holiday Inn Bucaramanga Cacique

    Room DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Room amenities

    • Radio
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Cable TV
    • Satellite TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Bucaramanga Cacique

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Cable TV
    • Minibar
    • Terrace
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-2

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Bucaramanga Cacique

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Cable TV
    • Satellite TV
    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Bucaramanga Cacique

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 5 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable1 photo

    Holiday Inn Bucaramanga Cacique

    DOUBLE Accessible-Queen Size Bed

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Hairdryer
    • Radio
    • Cable TV
    • Satellite TV
    • Wheelchair-accessible
    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Mini fridge
    • Shower
    • Bathroom
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 5 m²SGL.ST

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Ironing set
    • Satellite TV
    • Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Bucaramanga Cacique

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Bucaramanga Cacique

9.4
Excellent
1,002 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Location
10.0 /10
Neighborhood
9.4 /10
Value
10.0 /10
Amenities
9.4 /10
100 reviews shown
8/10
Excellent
05 Jul 2026
Manuel
Staff was very friendly
Rooms were clean
Only issue was that the pool was closed when we tried to get it
Family_with_children
10/10
Exceptional
01 Jul 2026
Pedro Jose
great hotel will stay here again
Partner
10/10
Exceptional
01 Jul 2026
Juan Carlos
The hotel is really good, it exceeded Holiday Inn USA standards.
Breakfast is great, fresh fruit, coffee and many typical Colombian food dishes to choose from. (Buffet style)
The property is next to a big mall with supermarket and a Food Court with different choices.
I would come back!
Family_with_children
8/10
Excellent
01 Jul 2026
Johanna
We stayed at this hotel for more than a week under very difficult circumstances. We had actually stayed here six years ago to celebrate my dad's 70th birthday, but this visit was because he became critically ill and, sadly, passed away.

The front desk staff knew why we were there, yet throughout our stay there was no acknowledgment or expression of sympathy. I wasn't expecting a discount. A simple handwritten condolence note in our room would have meant so much during such a painful time.

The hotel itself is clean, and most of the staff were pleasant. We booked three rooms, and one of my brother's bathroom sinks was broken, but he never mentioned it because our family was focused on much bigger things.

I understand hotels are businesses, and I had no issue paying the bill during our stay, as required by hotel policy. My only feedback is this: please remember that your guests are people first. Whether they are traveling for vacation, business, or because they are experiencing an illness or the loss of a loved one, a small gesture of compassion can leave a lasting impression. Kindness costs nothing, but it means everything.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
John
Clean well kept rooms. Convenient parking but it needs to be expalined as to how it is complimentary. All Staff were friendly and helpful and spoke good English
Friends
6/10
Pleasant
17 Jun 2026
Leonor Natalia Chacon
Breakfast ok
Hotel is ok too
I had a good experience
Staff great
Self
10/10
Exceptional
05 Jun 2026
Jacqueline
The best hotel in Bucaramanga
Family_with_children
10/10
Exceptional
18 May 2026
David Alejandro
Definitely a great place to stay during your visit to Bucaramanga. The rooms are great, the roof top restaurants are also great, the pool is small but adequate to the size. There is a mall next to the hotel, very convenient. I highly recommend El Cacique Holiday Inn.
Self
10/10
Exceptional
11 May 2026
Silvana
Great place.
Family
8/10
Excellent
10 May 2026
Jose
Nice staff. Quick to fix issues.
Partner
10/10
Exceptional
06 May 2026
Aldo
The view in the restaurant
Self
10/10
Exceptional
03 May 2026
Oscar
Great hotel
10/10
Exceptional
26 Apr 2026
Silvana
Great place! We’ll be back.
Family
10/10
Exceptional
24 Apr 2026
johnny rodriguez
Everything is great: breakfast, lunch, and dinner. However, regarding the bellhop/porter service, there's one who isn't very good at it. I believe that regardless of nationality, everyone should be treated the same. Let me explain. My wife is Venezuelan and lives there, and every time she visited, she was given a very dirty look, and I don't think that's right. We are all equal. It's a good hotel, but I'm getting really annoyed about it. But otherwise, everything is fantastic
Self
10/10
Exceptional
16 Apr 2026
German
Great staying
10/10
Exceptional
13 Apr 2026
Jesse
Breakfast is the reason I stay at this hotel, Staff super friendly too.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Micaela
Excellent
Family_with_children
10/10
Exceptional
02 Apr 2026
Roony Khoshaba
Roof top bar grate for local night out
10/10
Exceptional
10 Mar 2026
Robert
Beautiful, clean hotel with excellent staff
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Brenno
Excellent hotel, food was amazing (a bit overpriced), room was comfortable and clean, staff was just amazing - kudos to Leydi and Douglas (or Diego?) from reception! I will definitely be back.
Self
10/10
Exceptional
25 Feb 2026
Luz
Clean room, nice hotel and view,
Self
10/10
Exceptional
19 Feb 2026
zi
best holiday inn i have stayed at
10/10
Exceptional
15 Feb 2026
Heath
Great property very convenient
Business_and_leisure Family
10/10
Exceptional
09 Feb 2026
Marta
Bien ubicado, buen servicio
Business
2/10
Poor
08 Feb 2026
Diego
I recently stayed at [Hotel Name] and, unfortunately, my experience was far from satisfactory. The biggest issue was the air conditioner, which produced an unbearable level of noise throughout the entire night. It made it almost impossible to get any rest. Additionally, the customer service was lacking, both upon arrival and departure. Overall, I would not recommend staying here if you’re looking for a restful and pleasant experience
Business_and_leisure Partner
10/10
Exceptional
31 Jan 2026
Luis Eugenio
Me encantó demasiado, muy recomendado!!!
Business Family
10/10
Exceptional
30 Jan 2026
Obdulia
Muy bueno
Business_and_leisure Family
10/10
Exceptional
24 Jan 2026
Fayuz
Great customer service 5*****
10/10
Exceptional
13 Jan 2026
Antonio
The variety was good, and the dining area is very lovely.
Leisure Family
8/10
Excellent
08 Jan 2026
Claudia P
Good customer services.
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Trisha C
Staff was awesome and rooms were very clean
Leisure Family
10/10
Exceptional
30 Dec 2025
Felipe
The service was incredible. The staff’s attention and care were outstanding — they were very attentive to my parents, who both have mobility challenges.

They were always checking in on us, with great willingness to help. Something truly admirable is that all the hotel staff were always smiling, even with the hotel full and lots of work to do.

The hotel also has a great pool and a wonderful view of the city, both from the pool area and the restaurant.

Highly recommended!
Leisure Family
10/10
Exceptional
30 Dec 2025
Ivan
I had a wonderful stay at this hotel! The property is great overall, the breakfast was absolutely excellent with a fantastic variety and fresh options every morning. The staff were incredibly helpful and friendly, always ready to assist with a smile. Room service was prompt and reliable, and the room was spotlessly clean throughout our entire stay. Highly recommended!
Leisure Self
10/10
Exceptional
28 Dec 2025
Vivakeanand
Excellent Hotel if you are going to Bucaramanga, this is the place to be with your family
Leisure Family_with_children
10/10
Exceptional
27 Dec 2025
johnny
Nice
Leisure Self
10/10
Exceptional
07 Dec 2025
Charles
Everything was great
Business_and_leisure Partner
10/10
Exceptional
03 Dec 2025
Manuel
room was clean every day and the staff was friendly.
Leisure Partner
10/10
Exceptional
03 Dec 2025
Silvia
An amazing experience! Beautiful! , I had my fairytale night ! ☺️☺️☺️
Leisure Family
10/10
Exceptional
30 Nov 2025
Miriam Elizabeth
The staff generously to help and assist in anything with a vibrant beautiful spirit was amazing to see. The rooms very clean and quant. The food selection and services amazing!!
Leisure Family_with_children
10/10
Exceptional
17 Nov 2025
Cesar
Pristine establishment, excellent service, fantastic views, will definitely recommend/ come back
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Aleisa
Great location. Clean venue. Polite staff.
8/10
Excellent
15 Nov 2025
Richard
QR code for the minibar didn’t work correctly and the coffee machine was broken. Environment is comfortable for couples and families, rooftop bar is elegant and spacious. Breakfast/lunch floor was also pretty nice. Would come back here multiple times.
10/10
Exceptional
10 Nov 2025
Jacqueline
Was wonderful staying
Leisure Self
10/10
Exceptional
06 Nov 2025
joseluis
The customer service is awesome, the rooms so clean, the suite is great, the restaurant excellent, but the most I like and enjoy is the bar in top roof, every time I go Bucaramanga thats the place that I looking for stay
Leisure Self
10/10
Exceptional
04 Oct 2025
Leslie
Nos gusto! Camas comodas, cuartos silenciosos, una vista hermosa, comida buena y el staff muy amable
Leisure Family
10/10
Exceptional
24 Sep 2025
Koffi Stanislas
Place well located in a quiet and safe environment.
Business Self
10/10
Exceptional
12 Sep 2025
Manoj
Very good location, big room, comfortable beds
Business
10/10
Exceptional
04 Sep 2025
León
Todo bien
10/10
Exceptional
25 Aug 2025
Carlos
Everything was excellent
Business_and_leisure Partner
10/10
Exceptional
25 Aug 2025
Claudia

Excelente

Muy buen hotel, buena ubicación y delicioso restaurante
Friends_and_family Friends
10/10
Exceptional
23 Aug 2025
Vakhtang
Excellent hotel
Leisure Partner
10/10
Exceptional
10 Aug 2025
jenny
Service was great the view was amazing
Leisure Partner
10/10
Exceptional
23 Jul 2025
Melvin
Excellent service great location very friendly employees . Beautiful pool and nice view. My family really enjoy everything.
Leisure
10/10
Exceptional
18 Jul 2025
Warren
All good
10/10
Exceptional
06 Jul 2025
Stephen
Very nice roomsand restaurants. Friendly and helpful staff.
10/10
Exceptional
02 Jul 2025
Rupert
The stay was good and room service was excellent. Just bad WiFi and tv connection.
Leisure Family
10/10
Exceptional
24 Jun 2025
Joel
I had a great stay at Holiday Inn Bucaramanga Cacique. The staff provided excellent service throughout my visit. The restaurant food was delicious, and I really appreciated the room service available until midnight. Highly recommended for both comfort and convenience.
Leisure Family
6/10
Pleasant
17 Jun 2025
Arturo
Needs remodelation
Business
6/10
Pleasant
17 Jun 2025
Arturo
Hallway carpets are old
Business Partner
10/10
Exceptional
14 Jun 2025
Shane
Excellent hotel! I enjoyed it very much!
Leisure Partner
10/10
Exceptional
11 Jun 2025
Edwin
Great Hotel, friendly staff. Very confortable rooms with great amenities. I recommend if your coming to visit the area!
Business_and_leisure Partner
10/10
Exceptional
25 May 2025
Ernesto
This is my second stay at this hotel and it's a great location. Having the Centro Comercial Cacique mall next door is extremely convenient.
Business_and_leisure Self
10/10
Exceptional
19 May 2025
Norman

Always a pleasure to be here

Sergio, Adriana, and christian are the best thank you for making me feel at home
Business
8/10
Excellent
26 Apr 2025
johnny
Lo unico malo es que para el precio deben incluir desañuno gratis no importando nada
Leisure Self
10/10
Exceptional
26 Apr 2025
kienitz
It was located within a mall. Clean and nice with ample transport to go anywhere you want.
Leisure Family_with_children
2/10
Poor
15 Apr 2025
Jesse

Missing items

Missing items from the room
Friends_and_family Family
8/10
Excellent
14 Apr 2025
Mario
Good hotel to spend the day.
10/10
Exceptional
09 Apr 2025
Brian
Best service everything
Leisure Self
8/10
Excellent
08 Apr 2025
Neil
Convienient for shopping and central
10/10
Exceptional
05 Apr 2025
JEFFERSON
.
Leisure Self
10/10
Exceptional
04 Apr 2025
Raphael
In the mall
10/10
Exceptional
03 Apr 2025
Maria
Excellent customer service. The front desk, the bar, the spa, the restaurant. Thank you all for making my vacations a wonderful experience!!
Leisure Family
10/10
Exceptional
24 Mar 2025
Kathleen
Good breakfast. Nice view from top.
Leisure
10/10
Exceptional
15 Mar 2025
DAVID
Friendly attentive staff, exceptionally gorgeous facility. Rooftop pool and bar were amazing, lobby was impressive, room was exceptional, and literally next to the shopping center.....nothing bad to say.
Leisure Partner
8/10
Excellent
14 Mar 2025
luis
Very convenient next to the shopping center. Nice pool and decent breakfast. No one helps you with your luggage when checking in and internet is not strong.
Leisure Self
10/10
Exceptional
21 Feb 2025
Ismail
Excellent.
Leisure Self
10/10
Exceptional
17 Feb 2025
Gabriel
Awsome
10/10
Exceptional
03 Feb 2025
Adriana
I had a great experience! Frank and Deisy made my experience very pleasant with their help and support. The mall is right there so it’s very convenient! The food was great! I highly recommend this hotel.
Business_and_leisure Self
10/10
Exceptional
03 Feb 2025
Herman

Definitely I will be back

This Hotel is amazing
Friends_and_family Family
10/10
Exceptional
02 Feb 2025
Raphael
Great property
Leisure Friends
10/10
Exceptional
01 Feb 2025
Elijah
Great place to stay
Business_and_leisure Partner
10/10
Exceptional
29 Jan 2025
Alejandro
Everything
Leisure Family
10/10
Exceptional
19 Jan 2025
Luis
Amazing!
Leisure Self
4/10
Poor
19 Jan 2025
natasha
very bad expensive place that stole my medicine I need to take for my condition. They even stole face mask. It is not safe to go and noisy party atmosphere not good.
Leisure Family
8/10
Excellent
14 Jan 2025
Daniel
.
Business Family
10/10
Exceptional
05 Jan 2025
Genesis
Amazing experience
6/10
Pleasant
03 Jan 2025
Edgard
Carpets in anywhere
Bottons in elevetors
Steam desorganized
Restaurant is a mess
10/10
Exceptional
02 Jan 2025
Victor
Very nice place
Leisure Partner
10/10
Exceptional
01 Jan 2025
renzo
This place is stunning
10/10
Exceptional
28 Dec 2024
Ilba Sayury

Recommended!!!

Amazing is an understatement. From the second you step inside to check out, this place is absolutely marvelous. Esperanza the housekeeper on floor 17 and Frank are the nicest people. All the front desk people are so well-mannered and kind, always ready to help. This place is a dream and a gem. I’d stay here a million times.
Friends_and_family Family
6/10
Pleasant
27 Dec 2024
Luis
The Hotel and staff has been so far great. But the parking is awful. If you decide to stay here, fly to bucaramanga, do not drive. It is confusing, there was no parking, there was a traffic jam to get in the parking lot. It took us 10 to 15 minutes to locate and park. And once you are done, you have to walk thru the mall, walk outside the mall and access the hotel.
Leisure Family_with_children
10/10
Exceptional
26 Dec 2024
Koffi
I would definitely recommend.
Business Self
10/10
Exceptional
05 Dec 2024
Tom
Very polite and hospitable
10/10
Exceptional
26 Nov 2024
Aleisa
Proximity to shopping centre.
2/10
Poor
23 Nov 2024
Isaac
A beautiful place but the staff members at the front desk were very rude. No one was there to help with bags when we arrived, the staff members most of the time would look at us and start laughing. No one would say hello they would not even greet you. You say thank you to them and they don't even acknowledge it. Terrible terrible.
10/10
Exceptional
23 Nov 2024
Vance
Loved it
Leisure Partner
10/10
Exceptional
22 Oct 2024
Alvaro Jose Rey
I love the fact that the hotel shares the same building with Cacique's shopping mall: you have all services you require without venturing too far. For those who enjoy running or are traveling for business this is the place, only few meters from the athletics stadium and Bucaramanga's convention center. I would come back every time I had the chance.
Leisure Self
10/10
Exceptional
16 Oct 2024
MIGUEL
Excellent service, modern facilities, and convenient location in the Cacique shopping center. Spacious and comfortable room, stunning rooftop pool with panoramic views of the city. The hotel delivers on comfort and quality, making it an ideal choice for a short stay in Bucaramanga.
10/10
Exceptional
30 Sep 2024
Brandon
The staff is very friendly and helpful. The rooms are extremely comfortable and excellent status
Leisure Self
10/10
Exceptional
29 Sep 2024
Henrik
Great location and excellent quality food.
Business Self

Location & surroundings

Holiday Inn Bucaramanga Cacique
Transversal Oriental Con Calle, Bucaramanga, Colombia

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Holiday Inn Bucaramanga Cacique

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