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Buena Vista Express

Bucaramanga · Colombia

Diagonal 15 58-40View location

8.4/10Excellent206 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Location4.0/104.0
Neighborhood7.8/107.8
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Buena Vista Express

Strategically located in the beautiful city of Bucaramanga, Colombia, this hotel offers a pleasant stay with excellent amenities and competitive prices. Our team of professionals is dedicated to providing a stylish and comfortable guest experience.

We are a 30-minute drive from Palonegro International Airport and 15 minutes from the Puerta del Sol transport terminal.

Read more about this hotelShow less

When you stay at Hotel Buena Vista Express in Bucaramanga, you'll be near the airport, within a 5-minute drive of Santander Technology University and Cabecera Shopping Mall. This hotel is 1.4 mi (2.3 km) from Cacique Shopping Mall and 2.1 mi (3.5 km) from Santander Department Government Building.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 25 per vehicle (roundtrip)
    • Pet fee: USD 4 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Acropolis Shopping Mall 1 km / 0.7 mi
Santander Technology University 1.1 km / 0.7 mi
La Flora Ecological Park 1.4 km / 0.9 mi
Cabecera Shopping Mall 1.6 km / 1 mi
Bucaramanga Chamber of Commerce 1.6 km / 1 mi
San Pio Park 1.6 km / 1 mi
Holy Family Cathedral 1.6 km / 1 mi
Cacique Shopping Mall 1.6 km / 1 mi
Las Palmas Park 1.7 km / 1 mi
Bucaramanga Modern Art Museum 1.8 km / 1.1 mi
Parque Mejoras Públicas 1.8 km / 1.1 mi
Antonia Santos Park 1.8 km / 1.1 mi
Custodio Garcia Rovira Cultural House 1.9 km / 1.2 mi
Santander Theatre 1.9 km / 1.2 mi
Casa de Bolivar Museum 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2011
  • Number of floors (main building): 6
  • Double rooms: 23
  • Junior suites: 1
  • Triple rooms: 12
  • Quadruple rooms: 4
  • Executive rooms: 23
  • Superior rooms: 1
  • Accessible rooms: 5
  • hotel
  • American Express
Show 51 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Photocopier
  • Business centre
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • SolariumExtra charge
  • Breakfast
  • Breakfast buffet
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Buena Vista Express

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Buena Vista Express

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Buena Vista Express

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Buena Vista Express

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Buena Vista Express

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Buena Vista Express

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Buena Vista Express

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Buena Vista Express

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Buena Vista Express

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Buena Vista Express

8.4
Excellent
206 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
4.0 /10
Neighborhood
7.8 /10
Amenities
8.6 /10
75 reviews shown
8/10
Excellent
25 Jul 2026
David
The hotel is well located, near plenty of street vendors and a sort of mall. The staff were very helpful & friendly. And the water in the shower was hot and had good pressure. But the room was small. The worst part was that they were remodeling the rooms next door during the day, which made a horrible racket. It was almost impossible for me to work (from the room). They do have a common work area, though, so not all was lost.
10/10
Exceptional
15 Jun 2026
JOSE
Like the place and good price…
Self
10/10
Exceptional
02 May 2026
Daniel
Excelent service !
Self
6/10
Pleasant
23 Feb 2026
Juan A
Okay 👌
6/10
Pleasant
01 Feb 2026
David
There were some problems. It was clean but internet had to be repaired before it could be used. And staff in the restaurant was great. Front desk not so great
2/10
Poor
12 Jan 2026
Bahnam
Bad service not professional
Business_and_leisure Family
8/10
Excellent
08 Jan 2026
Rodrigo
Bien ubicado ,
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Daniel
Did not stay long there only slept there to take a flight
10/10
Exceptional
01 Jan 2026
Laura Edith
Great stay.
10/10
Exceptional
07 Dec 2025
Victor
Clean roo excelente staff. Restaurant had good food
Business_and_leisure Self
10/10
Exceptional
17 Aug 2025
BARRY
We love the staff here. The hotel is a bit on the older side. They just finished renov
ations on rhe pool and rooftop area it looks amazing.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Juan
Muy amable Jefferson
La costeña encargada del desayuno Muy amable tambien
10/10
Exceptional
01 Aug 2025
Jesus
Great room and service
10/10
Exceptional
25 Jun 2025
Hosni
All perfect! Sadly the pool was under maintenance, but everything else great! I recommend it if you work remotely and if not too!
Business_and_leisure Self
6/10
Pleasant
15 May 2025
Samuel
THeir restaurant is poor.
Business Self
10/10
Exceptional
03 May 2025
BARRY
We were very disappointed to find out the pool was unavailable for us to use as it was going under major repairs. As always it was a good stay the stay is alwaya very nice
Leisure Partner
10/10
Exceptional
30 Apr 2025
Ricky
Safe and clean.
Leisure Partner
10/10
Exceptional
13 Mar 2025
Nilson
turn the bedroom lights place close to the airport
Business_and_leisure Partner
8/10
Excellent
01 Mar 2025
Rebecca
Good value for the price. Decent rooms, excellent staff. Noisy area, open window needed for ventilation.
Business Self
8/10
Excellent
11 Jan 2025
jorge

Nice hotel for this part of the city

This is a nice hotel for the location. I would not say it is in the best part of town and there is street noise but facilities overall are good. We stayed in two different occasions (family of 4); the first time the room was spacious, the second one it was not as good. Breakfast was included and it was good. The hotel had free parking which was a big plus for us.
Overall nice hotel.
Friends_and_family Family
4/10
Poor
12 Dec 2024
Daniele
The staff was very nice and extremely helpful. The hotel needs renovating but they are trying really hard with what they have. The mattress was like cement, I had a reservation for 4 nights, I left after the first.
Leisure Self
6/10
Pleasant
21 Nov 2024
Ricky

Service isn't for people who don't want to serve

mediocre, staff doesn't seem to care about being friendly, the only man that was nice was the guy cooking the eggs at breakfast.
Partner
10/10
Exceptional
05 Sep 2024
Ryan
I’d stay here again if I came back to Bucaramanga!
Self
10/10
Exceptional
19 Jul 2024
Ryan

Good spot, would stay again 👍

I was not intending to spend as many nights in Bucaramanga as I did, but my car & mechanic had other ideas! There are a lot of things within walking distance of the hotel, there’s a 3 story mall where I was able to find some inexpensive cigars to enjoy by the rooftop pool along with a very reasonably priced cafe americano from the same mall & both on the first floor. I walked most places, took Uber when it was either too hot or raining, but I walked to & from an acupuncturist, a massage spot where I got a great price & I was able to get an hour long, very detailed, foot & hand massage. The hotel itself is nice, air conditioning worked well in my room, I was able to connect my laptop to the TV with an HDMI cord I travel with, the hot water & water pressure in the shower were great amenities I didn’t anticipate.

The not so great: the design of the hotel is such that the 1st floor parking garage has openings above it that run all the way up to the 5th floor along some of the rooms, so when someone toots their horn, started their car, slammed a car door, talked loudly, etc, it was heard. Sometimes it was early in the morning, but for the most part it wasn’t that big of a deal, usually the sun was already up 😂

The rooftop pool is small, the steam room is a “by request only” situation & the handle is metal, so do with that what you will. The restaurant is pretty good, the complimentary eggs to order were tasty w/cilantro, salt & pepper added.

The staff was consistently polite.
Self
10/10
Exceptional
18 Jul 2024
Ryan

Good spot, would stay again 👍

I was not intending to spend as many nights in Bucaramanga as I did, but my car & mechanic had other ideas! There are a lot of things within walking distance of the hotel, there’s a 3 story mall where I was able to find some inexpensive cigars to enjoy by the rooftop pool along with a very reasonably priced cafe americano from the same mall & both on the first floor. I walked most places, took Uber when it was either too hot or raining, but I walked to & from an acupuncturist, a massage spot where for $50,000cop I was able to get an hour long, very detailed, foot & hand massage. The hotel itself is nice, air conditioning worked well in my room, I was able to connect my laptop to the TV with an HDMI cord I travel with, the hot water & water pressure in the shower were great amenities I didn’t anticipate.

The not so great: the design of the hotel is such that the 1st floor parking garage has openings above it that run all the way up to the 5th floor along some of the rooms, so when someone toots their horn, started their car, slammed a car door, talked loudly, etc, it was heard. Sometimes it was early in the morning, but for the most part it wasn’t that big of a deal, usually the sun was already up 😂

The rooftop pool is small, the steam room is a “by request only” situation & the handle is metal, so do with that what you will. The restaurant is pretty good, the complimentary eggs to order were tasty w/cilantro, salt & pepper added.

The staff was consistently polite.
Self
10/10
Exceptional
31 May 2024
Christopher
I also especially appreciated the caring and responsive staff!
Business_and_leisure Family
8/10
Excellent
19 May 2024
BARRY
Its in a pretty busy area otherwise it was a great stay.
Business_and_leisure
10/10
Exceptional
16 Mar 2024
Juan
Pros: The hotel was great, front desk and the rest of the staff were super friendly, the rooms are very well kept, the bathrooms were nice and the water pressure in the shower i enjoyed. I always felt safe in this hotel. And whenever i left the hotel and came back the room was cleaned and new sheets were made.
Negs: there wasnt alot of options for morning breakfast, and its very easy to hear lots of things outside your room.
But overall very very great service and will recommend. 10/10
Leisure Self
8/10
Excellent
31 Aug 2023
Perry
Rooms should be clean earlier.
Partner
10/10
Exceptional
26 Sep 2022
Gregory
Terrific staff, nice pool, bar. Restaurant has really good food. Great overall value. Solid WiFi.
Leisure Self
4/10
Poor
07 Jul 2022
Diana

Different address

Was not the same hotel as shown on hotels.com it was a different address.
Friends_and_family Family
10/10
Exceptional
09 May 2022
gary
Excelente hotel for the price friendly staff nice big clean room comfortable bed good food
Leisure Self
4/10
Poor
09 May 2022
Jonathan
Close to downtown
Business Self
10/10
Exceptional
03 Mar 2022
Bertrand

My Stay at Buena Vista Express

This hotel is very comfortable, clean, the food is amazing and the staff are very nice.
Partner
10/10
Exceptional
11 Jan 2022
William F
Very good hotel and clean will recommend to anyone
Leisure Partner
6/10
Pleasant
17 Dec 2021
Christopher
The hotel was fine but we didn’t like the area. We thought we were booking at the Buena Vista down town.
Partner
6/10
Pleasant
29 Nov 2021
Cesar A
Loud at night due to others running up and down the hall ( kid's soccer team)
Beds are stiff as a board and pillows were bricks.
Staff was excellent though! Food was delicious.
Leisure Family
10/10
Exceptional
24 Oct 2021
David
The accessibility and location
and the service
Business_and_leisure Self
8/10
Excellent
29 Sep 2021
Rickey
Property in an ok section of the city, no curb appeal.
Leisure Self
10/10
Exceptional
02 Aug 2021
Horace

Nice Hotel

Nice hotel and staff the location was safe and close to a mega Mall. The room was comfy AC works well. I recommended staying here.
Friends_and_family Friends
6/10
Pleasant
21 Jul 2021
Verified traveler
Customer service desk was marginal. Could not see Expedia reservation. Inattentive. Almost rude.
Leisure Family
10/10
Exceptional
22 Jun 2021
Mayan

Comfortable and central location!

Great hotel and bang for the buck price. Location is good to Uber and close to everything. Room was comfortable with air condition and strong WiFi signal. The shower was the best (great pressure and stayed hot the entire time with plenty of room). I definitely recommend this hotel and the staff. PS- the late checkout of 15:00 hours was great!
Partner
6/10
Pleasant
08 Apr 2021
William

Buena

Ok...but noisy , busy area on main highway.
Business
8/10
Excellent
23 Feb 2019
EDUARDO R.
the hotel accommodation was good, the a/c cooled good, but the control did not work properly....good breakfast....
2/10
Poor
07 Jan 2019
Verified traveler
I feel betrayed by Orbitz I'm a customer since long.first the room was under Expedia another disappointing company and layers, second Orbitz told me everything was covered by the money I paid however they charge me the taxes third bathroom has no handle to protect the person who is
6/10
Pleasant
02 Jul 2018
Verified traveler
The hotel was ok for the price. Breakfast was good, location was ok. The staff was friendly.
Family
8/10
Excellent
19 Jan 2017
Hanz

Good family time

Nice option to enjoy Bucaramanga!

The ugly spot is that taxes issue is confusing because the voucher says that they are included but at check in you are required to pay additional 19%.

The neighborhood is not very quiet and safe, but if you are cautious should be no problem.
8/10
Excellent
25 Apr 2026
Matheus
Quarto limpo, funcionários gentis, café da manhã bom e acomodações dentro da média.
Self
8/10
Excellent
20 Mar 2026
LEIDY PATRICIA
Bien céntrica, recomendable
Partner
10/10
Exceptional
18 Mar 2026
Jaime
Excelente servicio y el personal muy amable
Self
10/10
Exceptional
09 Mar 2026
Alfredo
Excellent
Family_with_children
10/10
Exceptional
25 Feb 2026
Gustavo
Personal amable
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
CARLOS
La ubicación
Self
10/10
Exceptional
15 Feb 2026
Monique
RAS. TOUT BIEN
8/10
Excellent
11 Jan 2026
Jose Ramiro
El personal es muy amable
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
JOSE M
Habitacion con aire acondicionado, excelente atención y buena cocina a precios accedibles
Friends_and_family Family
8/10
Excellent
08 Jan 2026
Marko
Kaikki 3
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Camilo
Nuestra estadía en este hotel fue realmente excelente. Desde el momento en que llegamos, el personal nos recibió con amabilidad y siempre estuvo dispuesto a ayudar. Las instalaciones son cómodas, limpias y bien cuidadas, lo que hizo que nuestra experiencia fuera muy agradable. La ubicación es buena y el ambiente transmite tranquilidad. Nos sentimos muy satisfechos con el servicio recibido y sin duda lo recomendamos a quienes busquen una estancia placentera. Volveríamos encantados
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
CARLOS
Excelente relación calidad precio
Business
8/10
Excellent
27 Aug 2025
Gabriela Valenzuela

Deben controlar el ruido de manera urgente

No tenía cortina que evitará visión pero dejara entrar luz, y aire, riel de la misma vacío, improvisé con la sabana, de lo contrario todas las personas que circulan por el piso veían mi habitación completa!
Luz del pasillo sin funcionar durante dos noches
Lo peor de todo:
La piscina y el restaurante no son servicios del hotel y además hay \"daypass\" por lo que se generan muchos inconvenientes.
El día domingo había alrededor de 15 perdonas NO HUÉSPEDES, se generó ruido, consumo excesivo y descontrol total. Imposible estar allí, a pesar de querer descansar y disfrutar del sol y el agua.
La música es TAN FUERTE que NO permite ni siquiera hablar, además de ser un ruido contaminante y dañino para la salud ( soy médico); hay que rogar para que disminuyan el volumen.
Self
10/10
Exceptional
19 Jun 2025
Efraín
El personal es muy amable ,la comida muy rica y el hotel muy central
Partner
8/10
Excellent
25 Apr 2025
Ricardo

Mejorar servicios

Deben cuidar el mantenimiento de todas las áreas, ya que el baño turco estuvo fuera de servicio todo el tiempo de mi estadía cuando se ofrecía como servicio al momento de la reserva. De igual forma, cuidar el ruido dentro del hotel, es muy alto, debido a la ubicación del parqueadero y del área de psicina que están comunicadas con el área de las habitaciones, y no controlan el ruido que hacen los huéspedes dentro del área de habitaciones.
Friends_and_family Family
8/10
Excellent
17 Apr 2025
CARLOS

Buena relación calidad precio

Un hotel con buena relación calidad precio, está bien, acorde al precio, el desayuno lo cierra a las 9 30 am pero en la publicidad dice que es hasta las 10

Partner
8/10
Excellent
12 Nov 2024
Juan Carlos

Muy Bueno

Cómodo, buen servicio, buen internet...la zona no es muy bonita pero al fin y al cabo yo no iba para salir por la zona
Business
10/10
Exceptional
17 Oct 2024
CARLOS

Bueno

Excelente lugar, lo repito y lo recomiendo
Business
10/10
Exceptional
08 Oct 2024
Yoana

Excelente opción

El lugar muy bonito, limpio, agradable. El personal muy amable.
Friends_and_family Family
6/10
Pleasant
26 Sep 2024
Yarai
En las habitaciones se escucha mucho el ruido de la calle principal. El área del hotel está bien durante el día, pero por la noche es un poco solitario.
10/10
Exceptional
24 Sep 2024
Wolfgang
Zimmer und Bad könnten moderner eingerichtet sein. Fenster in meinem Zimmer war leider nicht isoliert, daher war der Straßenlärm und der vor dem Fenster angebrachte Ventilator zu hören. Personal sehr freundlich. Frühstück hervorragend
Leisure Self
10/10
Exceptional
21 Feb 2024
Carlos
Exelente servicio
Leisure Family_with_children
8/10
Excellent
19 Feb 2024
nelson
Falta limpieza de la piscina
Partner
10/10
Exceptional
08 Jan 2024
Monica

Siempre los recomendare

Excelente servicio
Partner
10/10
Exceptional
13 Dec 2023
Luis alberto

SATISFECHO

UN HOSPEDAJE DE LUJO, MUY BUENA UBICACION
Friends_and_family Family
8/10
Excellent
07 Dec 2023
gustavo
Instalaciones en general en buenas condiciones , la atención especialmente en la piscina puede mejorar, la ubicación es buena por el comercio cerca,pero alejada de la mayoría de sitios turísticos
Business_and_leisure Friends
8/10
Excellent
05 Dec 2023
Carlos
Las camas no son comodas y estan desajustadas, el desayuno no estuvo para nada bien.
Partner
2/10
Poor
02 Dec 2023
Wilmer
El desayuno es lo más horrible que me hayan dado en un hotel.
Una ofensa.
Jamás volveré a ese hotel

Location & surroundings

Buena Vista Express
Diagonal 15 58-40, Bucaramanga, Colombia

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Buena Vista Express

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