Holiday Inn Express and Suites Sarasota East I 75

United States , Sarasota Area - FL
SARASOTA, 5730 Gantt Road
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100 reviews shown

2/10

Poor

29 Mar 2026

Ariadna

Starting off with the room. The room it self was okay. The bathroom was super dirty! Bath top seems like it hasn’t been cleaned in ages. The door to the bathroom was almost falling apart and super dirty, full of mold.
Staff- well we had a cleaning lady go into our room, even do we have the sign on the door saying we didn’t want any room service and yet she still went in not do clean anything because our towels were not changed, neither the trash. But she decided to go into my purse and stole $200 cash… the hotel manger Morgan was very unprofessional, we never wanted to show face to speak to us, she actually thought we were lying but the way we noticed someone had gone into the room was because the A/C vent were the temperature goes the lid was closed when we got back to our room and we ever close it. So we did a police report and the manager Morgan Checked to see who had gone into our room and they ended up finding someone that did go and that person got fired. Jason was very kind, he gave us a free room and addition to that $300 of credit, that at the end of the day, that’s still not much for all of that inconvenience. But overall don’t stay in this hotel people, cause I will not.

Partner

6/10

Pleasant

25 Mar 2026

David

The bathroom is small with door opening right to the toilet. No room to have any room to get dressed in front of the mirror etc. Maid service was not good as bed was not made up well and trash was dumped daily. When it was the large can was left in the middle of the floor. We were here for a week due to my mother’s funeral would have appreciated better room cleaning. Also, breakfast might come with the room but set up is terrible as it is a u shape and can’t hold more than a couple people at a time. It was frustrating as everyday it was crowded!!

10/10

Exceptional

25 Mar 2026

Marissa

Great staff

6/10

Pleasant

23 Mar 2026

John

The rooms were NOT clean, nor cleaned the 3 days we were there, mold in corners of the bathroom and on shower curtain, floors were filthy, showerhead leaked. Bfast was good. Staff tried. Parking was very limited.

Partner

8/10

Excellent

22 Mar 2026

Cherenia

The staff is the best thing here. Lovely persons! However, Its a very dated location. Only a place to lay your head.

Partner

10/10

Exceptional

20 Mar 2026

Susan

The front desk staff was very kind to us when we arrived in a panic. We had issues with our car and helped us sort it out.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Jennifer

Great stay

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

John

Just so so

8/10

Excellent

18 Mar 2026

Katherine

Bathroom was a little worn down but otherwise our stay was perfect!

Family_with_children

10/10

Exceptional

18 Mar 2026

Ward

Quiet and excellent service

Partner

10/10

Exceptional

18 Mar 2026

John

Our room was very comfortable in every way

6/10

Pleasant

11 Mar 2026

Kelly

The TV didn't work well, the bathroom door was broken, a lamp light kept going on and off until we unplugged it, and the room smelled musty. But the breakfast was good.

Partner

10/10

Exceptional

11 Mar 2026

Arthur

Very clean with nice staff. Good location with easy access to major roadways.

10/10

Exceptional

09 Mar 2026

Pamela

Friendly staff and very clean

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Brad

The only problems we had were the shades in the room didn’t work and the shower did not have adequate water flow.

Partner

4/10

Poor

08 Mar 2026

Joseph

This property needs an update. Our room had a leaky tub spout and a rusty tub floor. Staff was very kind.

10/10

Exceptional

08 Mar 2026

DESIREE

Clean and spacious room. Staff very pleasant

Family_with_children

2/10

Poor

08 Mar 2026

Jessica

The whole hell felt damp, the hallway leading up to our room as well as inside our room smelled like marijuana. The staff seemed to just be there, but more into chatting with each other. The room itself was dirty. The housekeeper came in or room early in morning when checkout wasn’t for hours. We’re even had the do not disturb on the door and she came in anyway. Will never stay here again or recommend it, in fact I’ll share not to stay here.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Helene

All perfect

Friends

6/10

Pleasant

08 Mar 2026

Matthew

Bathroom was not clean. Went to use a clean folded towel and there were stains all over it.

Friends_and_family Friends

6/10

Pleasant

08 Mar 2026

Elizabeth

The room was clean and bed was comfortable. But it was cold, temperature was set at 68 degrees. We were unable to set it warmer and staff we called could not help, so we just turned the system off. Breakfast was adequate but I would have appreciated some freshly made oatmeal and some hard boiled eggs. Oatmeal packets are unpleasant and I’m dairy free so I could not eat the omlets. My husband said the omlets were just “OK” and not “made to order “.

Friends_and_family Family

2/10

Poor

04 Mar 2026

Robert

Room was disgusting, and they never cleaned the room just replaced towels. Staff seemed bothered and annoyed every time they had to give us new room keys when they would stop working every other day on a ten day stay.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Michelle

Our room was spotless, the bed was comfortable, the staff were friendly. We were able to find parking. The hotel was convenient for us to visit family in the area. It was tucked far enough off back the main road that it was quiet at night as well. We will look to book this property again in the future.

Partner

8/10

Excellent

03 Mar 2026

Bruce

We stayed in room 226. Time to change the mattress. Very lumpy & too soft.

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

Thomas

The staff was great. The bathrooms were not very clean and in poor condition. The tub finish was chipped/peeling, and the bottom of the tub was discolored and peeling. The bedroom area was fine. The common areas were clean but old.

6/10

Pleasant

22 Feb 2026

Sam

Not al time

Partner

10/10

Exceptional

22 Feb 2026

ALEXANDRE PAIVA

ORGANIZAÇÃO, LIMPEZA E CAFÉ DA MANHÃ EXCELENTES.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Amy

Clean room and great service.

2/10

Poor

18 Feb 2026

Yolanda

Room and bathroom were ABSOLUTELY DISGUSTING.

Self

2/10

Poor

17 Feb 2026

peter

I was assigned in a disabled room ( I am not disabled) and the condition of the room /bathroom would have caused a potential accident by a user. Toilet seat was not secured, did not flush properly and was not cleaned very well. I will not book at this hotel again

Self

10/10

Exceptional

15 Feb 2026

Mary Ann

Yes, our stay was great. Nice hotel, nice staff, and beautiful room.

Leisure Partner

8/10

Excellent

14 Feb 2026

Robert

Clean & quiet. Good location.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Bryan

Everything was great except washers don’t work while the motel is doing their laundry

6/10

Pleasant

14 Feb 2026

Sandra

Location was great for our purposes, right off I 75 and easy access to downtown and Siesta Key. Staff was courteous and pleasant. Room was clean, spacious, but dated. Bathtub/shower appeared clean but shower rusting around drain area. Didnt step into it. Used sink to clean up. Breakfast was included and especially good.

4/10

Poor

13 Feb 2026

Jennifer

10/10

Exceptional

13 Feb 2026

Linda

Great people, delicious breakfast!

Leisure

10/10

Exceptional

12 Feb 2026

Michelle

Room was clean, comfortable and quiet

2/10

Poor

11 Feb 2026

Simon

Disgusting
Carpet torn
Bathroom vile

10/10

Exceptional

08 Feb 2026

awilda

Very nice, clean, nice employees, and centrally located.

Leisure Self

2/10

Poor

04 Feb 2026

Cathy

The phone in my room did not work. I reported this to the front desk the morning after check-in. After 3 nights it was never fixed.

The reason I tried to use the phone was because at 9:45 PM people were running up and down the halls yelling and banging. I tried calling the front desk using my cell phone and an outside phone number. I tried multiple times and let the phone ring 15" times. No answer. I called reservations and they too tried to call multiple times but never any answer.

Housekeeping never emptied my trash. Housekeeping evidently came on day 3 and took my used bath towel, washcloth and bath mat (didn't empty the trash which was very full) but never replaced them so the morning of check out I had no washcloth or bath mat.

I found a rather large toenail clipping in the bed that was of course not mine.

Leisure Self

6/10

Pleasant

03 Feb 2026

MICHAEL

Room was clean but lamp was broken WiFi did not work and I had to call the service wasted 30 minutes and no one called back very disappointed

Leisure Self

8/10

Excellent

30 Jan 2026

Trevor

Everything was great, only complaint was the WiFi was down for the night we were there.

10/10

Exceptional

29 Jan 2026

Mark

Rooms perfect, staff amazing!!!! food good+
Morgan,Alexis.Journi front desk amazing,House keeping Beronica fantastic,nothing out of place.Would stay again 10 Seconds!!!!!!!!!!!!!!!!!!!!!!!!!

Leisure Partner

6/10

Pleasant

27 Jan 2026

Stephen

Bathroom was extremely dirty.

6/10

Pleasant

25 Jan 2026

honoris

The staff was very friendly and the room
Very clean and comfortable .breakfast was ok.

Leisure Family

10/10

Exceptional

21 Jan 2026

Gracelyn

Good location to get on freeway quickly and still not to far from the beach

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

Gary

Staff person at the front desk is very personable and does a great job.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Gary

Fast and efficient check in.

Leisure Family

10/10

Exceptional

14 Jan 2026

Mary Kay

Great location. Room was fine. Staff was nice and what a great breakfast!

Leisure Family

10/10

Exceptional

13 Jan 2026

Joshua

Front desk people we very helpful and pleasant. Room was spotless and prefect. Breakfast was amazing. Location could not have been any better. The prefect stay!

Leisure Family

6/10

Pleasant

05 Jan 2026

Robert

The rug is filthy. Please clean it before the next guest. The bathtub was disgusting too

Leisure Partner

6/10

Pleasant

02 Jan 2026

Dan

Good

10/10

Exceptional

01 Jan 2026

Benjamin

Staff were kind. Rooms looked good

Friends

8/10

Excellent

01 Jan 2026

Scott

Hotel was close to the highway and lots of different kinds of stores. Nice that there is a variety store and a Dunkin donuts out front of the hotel. Some areas of the hotel could use a bit of updating. Our tub/shower in our room was a little rough but other than that I would stay there again.

Family_with_children

10/10

Exceptional

31 Dec 2025

Paul

Yes

Leisure Self

6/10

Pleasant

31 Dec 2025

Said

Ok hotel for a quick stop bed and breakfast

Business Self

6/10

Pleasant

30 Dec 2025

Amy

Its was ok

2/10

Poor

30 Dec 2025

Ines

The hotel smell so bad, the receptionist of the night shift was so annoyed and rude

2/10

Poor

30 Dec 2025

Hamit

Broken climate control unit. Management didn’t care

Leisure Family

10/10

Exceptional

29 Dec 2025

David

Nice hotel and staff. Room was clean and very spacious

6/10

Pleasant

28 Dec 2025

Lollie

Staff was friendly. But, window air conditioner was leaking all over the carpet floor. Pool was clean. Hotel could use a Reno.

10/10

Exceptional

27 Dec 2025

Atman

Excellent room and breakfast!!

8/10

Excellent

26 Dec 2025

Elfrieda

Took wax very clean
Staff friendly

10/10

Exceptional

26 Dec 2025

Ruofei

Clean room , nice staff

2/10

Poor

25 Dec 2025

STEVEN

Our stay was creepy and gross. We checked in at 11:30pm and as soon as we walked into the lobby, it looked like a "one star" low budget hotel. Our bed was ok and offered decent sleep. The carpet had few large dark stains. I get that it's a hotel, so you will hear people talking and walking in halls. I even woke up in the middle of the night and heard a lady next door making "noises," if you know what I mean. Before we left our room in the morning, the lawn maintenance was blowing leaves outside at 8:30am. Good thing we didn't try to sleep in. For breakfast we had cereal and yogurt. You can't go wrong with those. My husband had a bite of the eggs and said it tasted like cardboard. I can't believe we paid $152. We had a better stay at DoubleTree for $115 and that was a one star hotel as well. We wouldn't stay again.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Willard

Room was spotless and the bed was heavenly.

2/10

Poor

23 Dec 2025

Claudia M

This past Saturday, I had one of the worst hotel experiences I’ve ever had, and that’s saying something. I’ve stayed at Holiday Inns before, so I walked in expecting the usual clean, decent, family-friendly environment. Instead, this location felt more like a chaotic pit stop with zero control.
From the moment we arrived, the lobby was crowded, loud, and full of people drinking their own alcohol right out in the open in front of young kids. I had two teenagers with me, and honestly, it didn’t feel safe or appropriate. There were also groups of unsupervised teens yelling, pushing each other, and slamming doors and walls. Not exactly the welcome you hope for after a long drive.
We booked two rooms. When we opened the first one, the nightmare began. The bed was filthy and undone, as if housekeeping never even touched the room. They moved us to the third floor, telling us we couldn’t get rooms close together if we wanted to move upstairs. The room we ended up in smelled like mold, but we were exhausted and didn’t want to deal with the lobby chaos again. The guy at the front desk mentioned the hotel had just been acquired and they “didn’t know what was going on.” Look, that’s not the guest’s problem, and it didn’t feel like they made much effort to keep things under control. The only person who showed absolute professionalism was the manager, Joe. He apologized and genuinely tried to help, but even with his efforts and free water, the situation remained horrible and worsened. Then

Leisure Family_with_children

6/10

Pleasant

16 Dec 2025

Christopher

Older hotel, needs remodeled. Carpet & furniture had stains. Bath room was too small to stand in and close the door. Had to stradle the toilet to close bathroom door

Business Self

4/10

Poor

15 Dec 2025

Gaspar

The hotel was going to charge my credit card for the room after I already paid in full through Hotel.com when I booked over a week before the stay.

Bathroom tub and shower was rusty and icky.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Thomas

The condition of the room was extremely old. The pictures make it seem like they’re more on the remodeled side, but they are not. So many parts of the room had rust, especially behind the door of the bathroom. The staff was friendly and the breakfast was a good option. But the rooms are so worn out and smell unfortunately.

Leisure Family

2/10

Poor

12 Dec 2025

Hamit

A/C unit was very loud, heater didn’t work in a very cold night. We turned of climate until, neighboring room also had loud unit their A/C was kept us awake. Management didn’t want to give us different room, even though they had rooms

10/10

Exceptional

11 Dec 2025

Connie

Great breakfast

Leisure Family

6/10

Pleasant

11 Dec 2025

Edward

The Front Desk Clerk who checked us in was disinterested, not friendly or informative, and triple charged me the initial deposit hold, and didn’t tell me until I went back to ask about her repeated errors.

The breakfast was quite limited and included eggs, only with cheese the first day. There were few other breakfast food choices and no other protein was offered. Your pancake maker is slow and makes them too small, under cooked, and unappealing dough circles.

The jacuzzi was worn out, and looked filthy. The pool area was horrible, decrepit and next to the parking lot. The whole place looked rundown and lacked any appeal.

We recommend others strongly consider alternative accommodations, elsewhere where you will find a better and fresh hotel with good food and a front desk clerk who cares about impressing guests with wonderful hospitality.

This place is a disgrace to the hospitality industry. Maybe corporate should reconsider who is running this property and possibly shut down this poor excuse for a hotel.

Leisure Partner

8/10

Excellent

10 Dec 2025

Aarthi

Room was good

6/10

Pleasant

10 Dec 2025

Steve

Needs a overall remodel

Partner

10/10

Exceptional

09 Dec 2025

Nick

yes and breakfast good

10/10

Exceptional

08 Dec 2025

Scott

Clean room.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Tyron

Average hotel but accommodative staff

Leisure Family

6/10

Pleasant

07 Dec 2025

Sam

Room was changed due to maintenance which was fine. The A/C in the room was very loud.

4/10

Poor

04 Dec 2025

Nicholas

Bath room was neglected. Toilet was broken. Floors bath & shower Filthy! No cash changed at front desk. Poor attitude @ front desk.

Leisure

10/10

Exceptional

03 Dec 2025

Angela

Yes

Business

10/10

Exceptional

02 Dec 2025

Maria

Me encantó, todo estaba muy limpio, muy bueno estuvo todo súper

6/10

Pleasant

01 Dec 2025

Jay

couldn't jcontrol temp in room. ac was broken. cool night so I made the best of it.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Alex

Nice an relaxing

4/10

Poor

30 Nov 2025

Luis

Our room had a weird smell. The bathroom door had the handle hanging off. The bottom of the bathroom door was lifted and looked wet. We could not stop sneezing my kids were stuffy. My husband said it could be mold in the room but not sure. There was hairs on the bathroom floor, the cushions were stained on the sofa bed, overall would not stay there again.

Friends_and_family Family

2/10

Poor

30 Nov 2025

James

The shower tubs are curved and slippery. My son fell and hit his mouth and busted his lip open. All they do was send us to another room with the same issue. I will be getting an attorney for this issue. Plus there is neglect to property interior doors as you can see into the room from under the doors. This place has lots of issues plus breakfast staff are very rude and hardly speak English. That should be a priority when hiring people. That they know the language

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Aimee

Excellent location, super convenient. Everything very clean. Breakfast was wonderful!

Friends_and_family Family

2/10

Poor

29 Nov 2025

Eric

Room bathroom tub full of hair, amenities
Bed blankets dirty..a/c not working properly...don't appreciate the normally you get from holiday inn hotels..

Business

10/10

Exceptional

28 Nov 2025

Jeffrey

Clean room and great staff

Leisure Partner

10/10

Exceptional

28 Nov 2025

Sophya A

Great customer service

Leisure Family_with_children

4/10

Poor

27 Nov 2025

Thomas

1) Only one check-in clerk and 9 people on line!
2) 30 minutes with employee and I trying to fix the microwave in the room
3) crowded so had to eat on lap because tables were all occupied
4) only one toaster for 22+ people waiting
5) no yoghurt

6) cold watery ehgs

Leisure Partner

4/10

Poor

27 Nov 2025

Adolfo

Bathrooms dirty

10/10

Exceptional

27 Nov 2025

Michelle

Everything was great

Leisure Self

10/10

Exceptional

24 Nov 2025

Gisela

Staff was great and room was clean. Bathtub in our room needs to be refinished since it had rust spots on bottom but the room itself was great and the price was outstanding.

Leisure Friends

6/10

Pleasant

24 Nov 2025

robert

The bath tub had some dark residue on it. Looked like someone with dirty work boots had been standing in it. Tried to rub it away with my toes while taking a shower but to no avail. Grime was of a chemical sort.

Also, the room phone was dead. Could not schedule a wake up call.

Partner

10/10

Exceptional

22 Nov 2025

James

Staff member who welcomed us — very professional and friendly.

Leisure Family

4/10

Poor

12 Nov 2025

Tanya

Bed dirty. After changing rooms, the second room had a faulty a/c and leaky shower head.

Business Self

8/10

Excellent

06 Nov 2025

Alcidio

Good room staff nice

Leisure Partner

8/10

Excellent

02 Nov 2025

Prateek

King suite was very spacious, in good condition

Business

4/10

Poor

02 Nov 2025

Kristin

The room was iffy. The carpets definitely need to be replaced, they were stained and just felt crusty. There were beer bottle caps left under the table from the previous guests. The hot water did not work for our first shower, it was ice cold!! My husband went to get in and brave the water and it was scorching hot and would not change. Booked on Expedia and chose the “pay at property option” (paid additional fees for that option) to pay cash, like we always do… and they said they “did not have a register and couldn’t accept cash” then proceeded to run my card I booked online with without asking or confirming that was the card i’d like to use.