Name: Holiday Inn Resort Galveston On The Beach
Address: 5002 Seawall Blvd, Galveston, 77551, US

8/10

Excellent

03 Aug 2026

Jessica

The door would stick and was hard to open and close. The bathroom facet was hard to figure out when taking a shower… but all things that can be overlooked!
The rooms were nice and great view!

6/10

Pleasant

02 Aug 2026

Marlene

It’s honestly not worth the price. Might as well invest a little more to the San Luis. You pay parking, the building and rooms are a bit old. The restrooms are good, updated and modern though. The cleaning and maintenance staff are honestly the most helpful and friendly. We got greeted and got the most friendliest goodbyes from them than the front staff. Breakfast staff was also polite and friendly.

10/10

Exceptional

01 Aug 2026

Jeffrey

The staff was very helpful and the food was very good.

10/10

Exceptional

31 Jul 2026

Edward

Nice and close to the beach. Great bar and good entertainment for adults and kids. Pool is a little small, hallways are very humid and hot.

10/10

Exceptional

31 Jul 2026

Debra

Loved it

10/10

Exceptional

29 Jul 2026

Gina

The amenities were amazing! Loved all the activities in the hotel,easy access to towels, and the service at the pool . The staff was very welcoming.

10/10

Exceptional

28 Jul 2026

Carlos

Great

10/10

Exceptional

27 Jul 2026

Jaydia

We familymooned there as a family of 3. Absolutely loved the location and breakfast Buffett. 10/10 would recommend.

8/10

Excellent

26 Jul 2026

Stephen

Great place. Just wish the pool was bigger

6/10

Pleasant

26 Jul 2026

ANGELA

Everything was ok except for I was assigned the wrong room. It wasn’t the ocean view room I booked, but the manager quickly resolved the issue.

8/10

Excellent

24 Jul 2026

Jesse

I accidentally booked the same room twice in Expedia did not refund my money

8/10

Excellent

23 Jul 2026

Robert

Pool is for kids, Looks big in the photo for swimming but really a kid pool.

10/10

Exceptional

23 Jul 2026

Darlene

Beautiful property across from the beach with so many things to do on a daily basis. The pool was great! Parking was good, the beds were comfy and the staff was wonderful!

8/10

Excellent

20 Jul 2026

Melissa

All was good but my only complaint is they need more staff outside by the pool. No one ever came to us to get our drink order and we had to hunt someone down the first time. It took way too long for the second round and we had to go inside to order.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Mary

This is a great place to stay especially with little ones. They offer so many activities for the kids even at the pool area. Definitely a great place to stay with family

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Amanda

This place was very family friendly. They had so much for the kids to do. The staff was also very kind and helpful. We had a nice time.

Family_with_children

8/10

Excellent

18 Jul 2026

Javonte

Great family friendly resort!

Family_with_children

8/10

Excellent

17 Jul 2026

Yamile

La habitación de veía muy limpia pero olía fuerte a orine el baño , me cambiaron de habitación al día siguiente entonces el lavamanos no funcionaba bien el agua se acumulaba , las toallas y ropa de cama muy muy limpias las muchachas de limpieza muy amables ( gracias ) El Hotel tiene muchas amenidades el restaurant muy bueno y diversión en las noches 👍 … pero vi varias cucarachas en el área de la piscina y bien grandes . Recomiendo un poquito más de atención con eso no es grato ver tanta cucaracha paseando por áreas comunes , el elevador roto un poco incómodo pues la espera era bastante y a veces teníamos que usar la escalera . Partes muy limpias y remodeladas y otras no

Partner

10/10

Exceptional

17 Jul 2026

Grace

Stayed with small children and everything went very well. The staff were very friendly and helpful. I mean every staff person that we interacted with was great! Especially the front desk staff from Shawnee!

Family_with_children

8/10

Excellent

17 Jul 2026

Nancy

It has a great location! Close to the beach, Rain Forest, Ihop what I don’t like is that the parking is extra cost.

Partner

6/10

Pleasant

17 Jul 2026

Sheree

Kids loved this place! They had daily activities for them. Only complaint was the elevators didn’t work very well. Very slow

Friends_and_family Family

8/10

Excellent

16 Jul 2026

James

If your room is close to the pool, be mindful the sound can be minimally invasive.

Otherwise a good experience, quaint and comfortable, with accommodating friendly staff with an upscale clean facility. Great views of the beach.

I would book again!

Self

6/10

Pleasant

15 Jul 2026

Ariah

It was ok

Partner

10/10

Exceptional

14 Jul 2026

SEAN

Or stay here was only one night, but it exceeded our expectations, going above and beyond for children with their activities. Bar service, breakfast, service around the pool area even the hot tub was hot not just lukewarm. Everything exceeded our expectations. Will definitely stay there again.

Family_with_children

8/10

Excellent

13 Jul 2026

Gary

Lots and lots of taxes and fees, including parking fees and aminities fees.

Partner

10/10

Exceptional

13 Jul 2026

Brittany

This hotel was so nice! Beach access was great and easy, rooms were clean and the views were amazing!! My husband & I enjoyed our stay

Family

10/10

Exceptional

10 Jul 2026

Natalie D.

Nice hotel, lots for kids to do. Great location!

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

kimberly

My family had a great time! Great kid friendly hotel.

Family_with_children

10/10

Exceptional

08 Jul 2026

Antonio

I had a wonderful stay at this hotel! The staff was friendly, welcoming, and always willing to help. My room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The hotel was quiet, the amenities were great, and the overall atmosphere made me feel right at home.

I really appreciated the excellent customer service and attention to detail throughout my stay. I would definitely stay here again and highly recommend this hotel to anyone looking for a clean, comfortable, and enjoyable place to stay.

Partner

6/10

Pleasant

05 Jul 2026

Billee

Biggest thing to know- this is NOT a hotel. This is a motel. The outdoor entry doors on the upper floors are protected by keycard controlled stairways and elevators. However, if you are on the first floor you have no safeguards. Add to that, the rooms on the back side of the hotel face a parking lot with no street visibility and no parking lot attendant, presenting a higher risk situation. Those same rooms don’t have balconies, instead having a second door in the room that opens into a concrete hall shared with the boiler room and that is your sitting area. Your large windows in your room face this same isolated hall which for us was concerning with two preteen girls in the family suite room. We used a hair clip to make sure the curtains wouldn’t open.

Specific to our stay- coffee machine in the room was broken, door lock to the hall did not work, room appeared very clean but walking barefoot my feet were filthy within an hour. Also worth nothing, there is no a door separating the bedrooms in the family suite. It is more of a studio suite. The pool is extremely small.

We expected the Holiday Inn would not be as high end as the San Luis, but we expected a lot more out of Tillman Fertitta property. We booked our stay at the last minute and trusted the reputation of his other properties to assure us this property would be acceptable. It was not what we were used to, for sure, and we won’t be back.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Kency

We had a great stay! The hotel was clean, comfortable, and the staff was very friendly. The kids’ playroom was a wonderful bonus—safe, clean, and full of fun activities that kept the children entertained. It made our stay even more enjoyable. We would definitely come back!

Family_with_children

10/10

Exceptional

30 Jun 2026

Sara

I will definitely stay here again. Beautiful property for the price. Very clean and staff is amazing. Anything we needed (towels or wash cloths) we got immediately. The breakfast had a large selection but didn’t have a lot of flavor. One day was good for breakfast. Beds and pillows were comfortable and there is tons of activities ever hour for the kids. 10/10

Family_with_children

4/10

Poor

29 Jun 2026

Melenie

My room was not very clean, and it had an unpleasant odor when we arrived. The refrigerator was extremely dirty, which was very disappointing. I chose not to complain because we had already paid a significant amount for the room, waited until 4:00 p.m. to check in, and didn’t want to spend more of our vacation arguing or waiting for another room or a refund. For the price we paid, I expected a much cleaner and better-maintained room. Unfortunately, the overall cleanliness did not meet my expectations. Because of this experience, I will not be staying here again or recommending this property to others.

Friends

10/10

Exceptional

28 Jun 2026

Casandra

It made our first time at the beach a great experience!

Partner

10/10

Exceptional

27 Jun 2026

Aaron

It was a very nice stay. Pool was excellent and clean. Staff doesn’t speak english so well and very hard to communicate with. Paying for breakfast is not ideal.

Partner

10/10

Exceptional

23 Jun 2026

Yudelaisy

la bienvenida fue espectacular mi familia y yo nos sentimos como en casa . las recepcionistas muy atentas y te dan muy buena explicación sobre la instalación tanto lo que incluye por tu hospedaje. la pasamos muy bien en general. habitantes limpias y desinfectados. los bartenders del bar muy buena atención . se los recomiendo

Family_with_children

10/10

Exceptional

21 Jun 2026

James

This was a very nice place

8/10

Excellent

17 Jun 2026

Deborah

I really enjoyed my stay. I had so much fun with the entertainment. The hot tub was amazing. My room was very clean and fresh each day. The first desk ladies were very nice and helpful.

There were two things I didn’t like. I used my debit card to reserve my room. When I got there my debit card was charged an additional $200 for some fees that would be refunded if no damages were made. But then I was told that the credit back to my debt card could take up to ten days. That wasn’t cool at all.

I didn’t like that my room was at the end of the hall, across from a door to the stairs. . It made me feel uncomfortable with my back turned trying to unlock my door every time I opened my door. I didn’t know if someone would appear from that door. I came in one night and one of male worker was too close to my door sweeping the hall that evening. I was already feeling paranoid about bring at the end of the hall right across from the stairs any way. He was polite and didn’t do anything wrong but it made feel a little eerie being a single women coming in.

Other than that, everything was great. I would book again but I will use a credit card the next time and ask not to be put in the last room down the hall by the stairs.

10/10

Exceptional

16 Jun 2026

Gerald

Had a great stay! Close to everything!!

Partner

10/10

Exceptional

12 Jun 2026

Demetria

The hotel was in a great location (directly across from the beach). The room was clean and there was a microwave and mini fridge. There were daily activities for the kiddos and there is a restaurant and bar on site. Check in was smoothie and the front desk staff was helpful and nice. There is a foot wash and an outdoor shower to use when you return from the beach. Overall we enjoyed our stay.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Nicole

Everything was great, the staff was amazing and super helpful and friendly! The hotel was clean and had very kid friendly. Enjoyed our stay!

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Greg

Great place to stay.

Self

10/10

Exceptional

06 Jun 2026

Maria Lily

Excellent food

Family_with_children

10/10

Exceptional

06 Jun 2026

Elena

The staff was nice and the pool is fantastic for the kids

Family_with_children

2/10

Poor

05 Jun 2026

Brandi

Blankets smelled bad, roaches. Did not want to compensate anything since booked through expedia.

Family_with_children

10/10

Exceptional

05 Jun 2026

Mary Ann

Great trip

Friends

10/10

Exceptional

03 Jun 2026

TISHA

Absolutely LOVED our stay at this property. The staff was so helpful and friendly. Our room was beautiful. The pool area was immaculately maintained. They even provided pool balls and diving toys for
kids. Chairs were NOT cheap plastic AND they were clean! I hate going to a property pool and and chairs are dirty and unkept! Great poolside service for food and drinks. The restaurant food was so good. Not your typical “concession” quality…real food freshly cooked! and VERY reasonably priced with
big portions. Deserts white cheesecake or warm brownie sundaes! And ice cream and milkshakes for the kiddos. We added the breakfast package onto our stay so we had the option of a breakfast buffet or ordering from a select menu. I honestly cannot say enough good things about this resort.

Partner

10/10

Exceptional

31 May 2026

Gretell

Good

Family_with_children

10/10

Exceptional

31 May 2026

Jerilyn

Breakfast could taste better

Friends

10/10

Exceptional

30 May 2026

Brenda

Beach view was great, staff was friendly and helpful, room was clean and well done, and breakfast was good.

Partner

8/10

Excellent

30 May 2026

Lisa

Staff was very friendly and helpful. Room was cleaned and stocked daily. I know this was probably in the fine print but I missed it. They charge a $50 fee every day for just existing plus an $8 a day amenity fee. I’m supposed to get the $50 a day fee back, which for me is $250 in seven to 10 days. For me, that’s a lot of money for them to just leisurely hold on to. Also, they call this a resort and spa. It’s a very middle of the road hotel.

Partner

4/10

Poor

29 May 2026

Monica

Horrible view of a wall. very loud!!! I paid for parking no parking still had to park in the street.

Partner

4/10

Poor

29 May 2026

Magnolia

Wifi did not work, we asked for help and nothing

Breakfast is not included even when at time of booking it said it was

Partner

10/10

Exceptional

28 May 2026

Michael

great all around

Family

10/10

Exceptional

26 May 2026

Matilda

Everything Was Spectacular.

10/10

Exceptional

26 May 2026

stephanie

Great fun

Partner

10/10

Exceptional

25 May 2026

Agnellus

Absolutely great place to stay. Front desk staff was very professional. They went above and beyond to ensure our stay was hassle free. Very clean room.

Partner

10/10

Exceptional

25 May 2026

Yutdiel

Muy buena atención en todo personal muy atento y amable

Friends_and_family Family

10/10

Exceptional

21 May 2026

Elliott

Staff was great and the amenities were fantastic.

10/10

Exceptional

21 May 2026

Jennifer

Fa

8/10

Excellent

21 May 2026

Crystal

The room was clean and the staff was friendly

Family

10/10

Exceptional

20 May 2026

Victoria

Great hotel. Lots to do for kids.

Family_with_children

8/10

Excellent

17 May 2026

Jennifer

The rooms were clean, but could stand some updating. For example the ac unit was very old and made a LOT of noise when running. It was so loud you could not have a conversation easily.
The staff were friendly and helpful.
The pool and hot tub were excellent and there was bar service at the pool. Lots of lounge chairs and umbrellas were available.

Partner

8/10

Excellent

17 May 2026

Julie B

Staff was friendly, room was nice, accessible to beach, dining and shopping. AC was perfect.

Partner

10/10

Exceptional

16 May 2026

Margot

Relaxing weekend. It’s nice to be able to swim and not have to leave the premises for any meals. Good bar food and good food options.

Friends_and_family Family

10/10

Exceptional

14 May 2026

CONNIE

Pre cruise stay. Had an unobstructed beach view. The room and view were very nice. Beautiful pool area and lounge with live music. We added the breakfast for an up charge and it was worth it. Very good and convenient. They offer a shuttle for $20 pp to cruise terminals which worked out perfectly. Would definitely stay again if in Galveston.

Partner

10/10

Exceptional

13 May 2026

Teresa

Best staff! Great place to stay great everything!

Partner

8/10

Excellent

03 May 2026

David

perfect! (except for the price) (meaning you pay the peak season sunny beach price when it's chilly and raining 3\" in a day)

Partner

6/10

Pleasant

01 May 2026

Walter

I was harassed at pool by staff infront of my daughter and grand children
Don’t think I would ever stay there again

Self

10/10

Exceptional

30 Apr 2026

Sarah

We hadn’t stayed at this hotel in over 8 years, but are so happy we finally came back. The rooms had clearly been updated, but still maintained that beautiful view I had been dreaming of. Rhianon at the front desk was very helpful, friendly and kept great communication with us during our stay! We will definitely return 😍

Partner

6/10

Pleasant

29 Apr 2026

Ronald

The beach view was un obstructed however, it left out the roof of the building below, which was not very nice to look at

Partner

10/10

Exceptional

28 Apr 2026

Monica

Great location, friendly staff, and very clean hotel.

Friends

10/10

Exceptional

27 Apr 2026

Claudia C

Clean and comfortable room with amazing views!!

Family

10/10

Exceptional

25 Apr 2026

Troy

Staff and room were great

2/10

Poor

23 Apr 2026

Mark

The floor was filthy in our room. There was no dresser to put our clothes in. No Kleenex in the room no notepads or a pen. The bathroom was very tiny only large enough for one person

Partner

10/10

Exceptional

20 Apr 2026

MARGARET F

Overall, a very good hotel, excellent restaurant dining, and good amenities.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Tiffany

Staff was amazing, loved the beach view and just walk across to the beach. Room was cleaned and the food was amazing also the pool and hot tub was AWESOME! Will differently be making this our hotel anytime we go to Galveston!

Family_with_children

2/10

Poor

17 Apr 2026

Jessica

We had multiple cockroaches in our room. When asked to switch rooms we were told we couldn’t. So we had to sleep with

8/10

Excellent

14 Apr 2026

Stanley

Yes for us beach view was excellent! My wife love it. From the 8th floor! The staff was unbelievable and willing to help in anyway needed. Sorry didn’t eat breakfast in the hotel ate it at I hop just a short walk.

Family

10/10

Exceptional

13 Apr 2026

Terry

Clean room. We love Mike who always checks us in Desiree the be tender is awesome. We always stay here when we are cruising

10/10

Exceptional

13 Apr 2026

Dianna

We love to bring our family here

10/10

Exceptional

12 Apr 2026

Matthew

All the staff was so friendly. In the elevator, hallway, restaurant, anywhere we went they were smiling and friendly to my family.

8/10

Excellent

12 Apr 2026

Eulon

Nio...did not eat breakfast.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Laisha

In the description it said that breakfast was included but at the end it wasnt. And the price for breakfast was $16 dlls for each person. $8 dlls + $15 dlls fee extra per day which it wasnt on the information when doing the reservation. Its not really just about the price but paying all the fees and for a poor service its Not worth it. When i got there i was told waters would be included and towells and blach blah blah but when i asked for waters the lady said that it would take a minute but she never did. When we ended up going for the waters we got only 2 small bottles. The bathroom was dirty when i got there. I wouldnt really get a room here again tbh it was aright but not that good.

Partner

10/10

Exceptional

09 Apr 2026

Edward

We picked this hotel for our springbreak trip. Kid friendly and had things for the adults as well. Really enjoyed the views of the beach and the karaoke 🎤 night.

Family_with_children

10/10

Exceptional

09 Apr 2026

Reynaldo

Was the very nice

Family_with_children

8/10

Excellent

06 Apr 2026

Edward

Good location, right across from the beach.

Family

10/10

Exceptional

03 Apr 2026

Victor

I had a good time. It was very nice.

10/10

Exceptional

03 Apr 2026

Peggy

Wonderful place to stay with children, they have a plethora of children activities daily from crafts to movie nights. The pool, children’s pool, hot tub area is large and inviting. Poolside service impeccable. We will definitely be back!

Family_with_children

2/10

Poor

02 Apr 2026

Mokkarala

Creaky patio door

Family

10/10

Exceptional

02 Apr 2026

Dale

We do not eat breakfast. But the bar and the bar staff was great.

Partner

8/10

Excellent

31 Mar 2026

Maria

Good breakfast

Family_with_children

8/10

Excellent

26 Mar 2026

Gabriella

The room was clean, pool area was very nice and well maintained. Could use new balls and toys for the pool. Breakfast is overpriced, but in a nice area. The view from the balcony was amazing

Partner

10/10

Exceptional

26 Mar 2026

Shanice

Nice service.

Family_with_children

10/10

Exceptional

26 Mar 2026

Natalie

The room was amaaaazing, truly. Clean, fresh, and smelled great!

The birds that greeted us before the sunrise, less great. I hope that future staff puts spikes on the Palms trees so that no birds next there and wake up guests like they did for us at 4am. Plus side though.. we had a early start!!

Partner

6/10

Pleasant

24 Mar 2026

Stuart

Very expensive
Handy for cruise port

10/10

Exceptional

22 Mar 2026

Robert

Friendly staff great location

Partner

10/10

Exceptional

18 Mar 2026

Patricia

Very helpful staff everybody was nice lots of little conveniences, especially the parking for our cruise.

Family

10/10

Exceptional

16 Mar 2026

Sheila

The staff was amazing! The hotel is in a great location and very clean.

Family_with_children

10/10

Exceptional

15 Mar 2026

Rita

When we arrived — Isabella did a great job checking us in and letting us know what we are able to do on their property — I was definitely a wonderful greet. And also to DANIELLA - who took care of us during our stay while we enjoyed the pool! It was our first time and I have to say that I can’t wait to go back !!! It was a beautiful stay and the staff were all so wonderful !!

Friends_and_family Family