Holiday Inn Resort Galveston On The Beach

United States , Galveston - TX
GALVESTON, 5002 Seawall Blvd
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

25 Apr 2026

Troy

Staff and room were great

2/10

Poor

23 Apr 2026

Mark

The floor was filthy in our room. There was no dresser to put our clothes in. No Kleenex in the room no notepads or a pen. The bathroom was very tiny only large enough for one person

Partner

10/10

Exceptional

20 Apr 2026

MARGARET F

Overall, a very good hotel, excellent restaurant dining, and good amenities.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Tiffany

Staff was amazing, loved the beach view and just walk across to the beach. Room was cleaned and the food was amazing also the pool and hot tub was AWESOME! Will differently be making this our hotel anytime we go to Galveston!

Family_with_children

2/10

Poor

17 Apr 2026

Jessica

We had multiple cockroaches in our room. When asked to switch rooms we were told we couldn’t. So we had to sleep with

8/10

Excellent

14 Apr 2026

Stanley

Yes for us beach view was excellent! My wife love it. From the 8th floor! The staff was unbelievable and willing to help in anyway needed. Sorry didn’t eat breakfast in the hotel ate it at I hop just a short walk.

Family

10/10

Exceptional

13 Apr 2026

Terry

Clean room. We love Mike who always checks us in Desiree the be tender is awesome. We always stay here when we are cruising

10/10

Exceptional

13 Apr 2026

Dianna

We love to bring our family here

10/10

Exceptional

12 Apr 2026

Matthew

All the staff was so friendly. In the elevator, hallway, restaurant, anywhere we went they were smiling and friendly to my family.

8/10

Excellent

12 Apr 2026

Eulon

Nio...did not eat breakfast.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Laisha

In the description it said that breakfast was included but at the end it wasnt. And the price for breakfast was $16 dlls for each person. $8 dlls + $15 dlls fee extra per day which it wasnt on the information when doing the reservation. Its not really just about the price but paying all the fees and for a poor service its Not worth it. When i got there i was told waters would be included and towells and blach blah blah but when i asked for waters the lady said that it would take a minute but she never did. When we ended up going for the waters we got only 2 small bottles. The bathroom was dirty when i got there. I wouldnt really get a room here again tbh it was aright but not that good.

Partner

10/10

Exceptional

09 Apr 2026

Edward

We picked this hotel for our springbreak trip. Kid friendly and had things for the adults as well. Really enjoyed the views of the beach and the karaoke 🎤 night.

Family_with_children

10/10

Exceptional

09 Apr 2026

Reynaldo

Was the very nice

Family_with_children

8/10

Excellent

06 Apr 2026

Edward

Good location, right across from the beach.

Family

10/10

Exceptional

03 Apr 2026

Victor

I had a good time. It was very nice.

10/10

Exceptional

03 Apr 2026

Peggy

Wonderful place to stay with children, they have a plethora of children activities daily from crafts to movie nights. The pool, children’s pool, hot tub area is large and inviting. Poolside service impeccable. We will definitely be back!

Family_with_children

10/10

Exceptional

02 Apr 2026

Dale

We do not eat breakfast. But the bar and the bar staff was great.

Partner

8/10

Excellent

31 Mar 2026

Maria

Good breakfast

Family_with_children

8/10

Excellent

26 Mar 2026

Gabriella

The room was clean, pool area was very nice and well maintained. Could use new balls and toys for the pool. Breakfast is overpriced, but in a nice area. The view from the balcony was amazing

Partner

10/10

Exceptional

26 Mar 2026

Shanice

Nice service.

Family_with_children

10/10

Exceptional

26 Mar 2026

Natalie

The room was amaaaazing, truly. Clean, fresh, and smelled great!

The birds that greeted us before the sunrise, less great. I hope that future staff puts spikes on the Palms trees so that no birds next there and wake up guests like they did for us at 4am. Plus side though.. we had a early start!!

Partner

6/10

Pleasant

24 Mar 2026

Stuart

Very expensive
Handy for cruise port

10/10

Exceptional

22 Mar 2026

Robert

Friendly staff great location

Partner

10/10

Exceptional

18 Mar 2026

Patricia

Very helpful staff everybody was nice lots of little conveniences, especially the parking for our cruise.

Family

10/10

Exceptional

16 Mar 2026

Sheila

The staff was amazing! The hotel is in a great location and very clean.

Family_with_children

10/10

Exceptional

15 Mar 2026

Rita

When we arrived — Isabella did a great job checking us in and letting us know what we are able to do on their property — I was definitely a wonderful greet. And also to DANIELLA - who took care of us during our stay while we enjoyed the pool! It was our first time and I have to say that I can’t wait to go back !!! It was a beautiful stay and the staff were all so wonderful !!

Friends_and_family Family

2/10

Poor

15 Mar 2026

Jennifer

Our stay was disappointing. The room had a strong, unpleasant smell, and the doors from nearby rooms slammed loudly at all hours, making it hard to relax. Our poolside balcony room also came with constant noise late into the night, including the pool gate repeatedly slamming shut. Between the smell and the nonstop noise, this wasn’t a comfortable stay, and I won’t be returning.

Partner

10/10

Exceptional

15 Mar 2026

Terry

Yes the gym was perfect. So convenient with hotel across from beach and so walkable to pleasure pier.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Victor

Ocean view was not the best. Was on the 5th floor and you see the roof of the lobby building, which it’s not a big deal, but does need some cosmetic improvements.

Also the floors in the room was very dirty, I had to wipe down the entire room with wipes just so that we could walk barefoot.

There were two times where we were chasing a large size cockroach around the room, had to move beds to to kill them and noticed so much dust under the beds.

One day had housekeeping come in to make the beds and change towels, but only one bed was made.

My mother who was with me on the trip is currently recovering from a broken arm and it’s almost impossible to sleep on the bed. I researched the hotels website and saw that there was a single sleeper sofa available and offered in other rooms, so I called front desk and told them my situation and was told there was no such thing available and was not given any other options. Mother had to sleep on chair the entire trip.

Was charged over the original price and no explanation of it was given. I would like my money back!. I left the room in better condition that it was given to me as I had to pretty much mop the entire floor with wipes. Also, we did not even used the coffee provided.

On the good side:

Food from restaurant in lobby was pretty good and staff were friendly.
Also, Nikki from the kids activity room was super nice and friendly.

10/10

Exceptional

14 Mar 2026

Tracy

View was great

10/10

Exceptional

11 Mar 2026

Raquel

Great view , amazing remodeling and updates! Kids loved their mini vacation. Breakfast at the jetty was great as well. Will be bsck soon and every spring break

10/10

Exceptional

07 Mar 2026

Ivan

Nice property with good amenities

Family_with_children

10/10

Exceptional

28 Feb 2026

David

Great staff

10/10

Exceptional

27 Feb 2026

Lori

The hotel was very clean and the staff were very nice

10/10

Exceptional

27 Feb 2026

Julissa

We stayed at this resort the night prior to our Disney Cruise embarkation day. The hotel Wes clean, the staff the night we checked in was very friendly. They had a backdrop and decor for Mardigra which was perfect for a picture lover as myself. The only disappointment was that breakfast buffet was not included. It was $21 pp the choice were the usual eggs, sauge, etc, the restaurant area was clean. I highly recommend this hotel. I’m a traveling single mother with a 13 and 10 yrs old.

10/10

Exceptional

26 Feb 2026

Kassandra

Everything was amazing

Family_with_children

10/10

Exceptional

22 Feb 2026

Valerie

They where great and friendly

10/10

Exceptional

19 Feb 2026

Corwin

I liked the love seat and table with two chairs that were part of the room amenities. I was glad to have the K-cup coffee maker in room, some hotels are eliminating the coffee maker from their rooms.

Friends_and_family Friends

6/10

Pleasant

16 Feb 2026

Linda

The pro: My room was clean and adequate. The cons: The outside of the building is peeling. I wasn’t aware the rooms were all accessed through a breezeway. As a woman traveling with her daughter, I wouldn’t have chosen this hotel for that reason.

10/10

Exceptional

16 Feb 2026

Tony

Brandon, who was working the front desk, greeted us as we first entered and immediately was so accommodating.

2/10

Poor

15 Feb 2026

Maureen

Staff shared wrong information about early check in fees, the staff also gave wrong information about the shuttle. For the price and the stated amenities being wrong, stay elsewhere

Leisure Partner

10/10

Exceptional

15 Feb 2026

lisa

Yes, there was a gentleman at the front desk. I think he his name is Don. He’s African-American. He was great great customer service.

6/10

Pleasant

12 Feb 2026

Cari Lynn

Okay.

Friends_and_family Family

8/10

Excellent

10 Feb 2026

Michael

Great location and friendly staff!

Leisure Partner

8/10

Excellent

09 Feb 2026

Jesse

Staff was friendly. The noise from the bar with the band playing was a little loud.

Leisure Friends

10/10

Exceptional

08 Feb 2026

KENNETH M

Great staff service. A staff member actually called me the day of my arrival to see if I wanted an early check-in.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Kevin

Clean room good service

10/10

Exceptional

07 Feb 2026

Bruno Miguel

Great

8/10

Excellent

07 Feb 2026

Dina

Friendly front desk staff, great location, nice sized rooms

Leisure Family

8/10

Excellent

03 Feb 2026

Nettie

Wonderful!

6/10

Pleasant

31 Jan 2026

amy

Rooms are \"ok\" - clean enough, they are the \"outside door to your room\" style which is not my favorite. What made me drop 2 stars.. I booked and prepaid via Expedia for 2 rooms, 1 night. My son got there before me and I had called to let the front desk know so he could get into his room. When I showed up, they assigned me to the same room so had to walk all the way back down to sort it out. The next morning, we were charged an extra \"resort fee\" on both rooms which they said was mandatory and not part of my booking. I inquired what it was for.. \"things like access to bicycles\". Ummm. ok. It was 40 degrees outside. I am not having to call them because they charged my son for the room. Would not stay here again - disorganized and I feel the \"resort fee\" was not transparent (not disclosed at check in and should have been part of my booking). Oh, and parking is extra.. so they do look for any chance to nickel and dime.

Leisure Family

10/10

Exceptional

26 Jan 2026

Angela

Very accommodating and excellent customer service.

Leisure Partner

10/10

Exceptional

26 Jan 2026

maria

New Years Eve little get away. Comfortable beds, nice pool and bar

Leisure Partner

10/10

Exceptional

25 Jan 2026

justo

Staff were amazing helpful and cheerful . Funny

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jan 2026

Qian

Good location.

10/10

Exceptional

20 Jan 2026

Henry

Excellent balcony view of the beach!

Leisure Family

10/10

Exceptional

16 Jan 2026

Michael

Stayed here night before cruise will be , night before place from here on wil also use their cruise parkink

Leisure Partner

6/10

Pleasant

11 Jan 2026

Philip Edward

The staffs are friendly and the hotel is a family friendly. But room is not as good. We stayed in room 502 and paid extra $60 a night. The bottom of the ac unit is very dusty, the floor is very dirty, the toilet flush is broken, and the front door has a big gap around the frame that its letting the cold air coming in.

Leisure Family_with_children

8/10

Excellent

11 Jan 2026

Scott

Everything was as expected
Very nice stay

Leisure Partner

8/10

Excellent

10 Jan 2026

Julio

Good

6/10

Pleasant

08 Jan 2026

Jamie

The staff was very kind but the room didn’t smell fresh. I probably will not stay here again.

8/10

Excellent

05 Jan 2026

Bogdan

Hot tub wasn’t working

Family_with_children

6/10

Pleasant

05 Jan 2026

Jean

The room was the worst I have ever received. They didn't accommodate that we had two rooms and did not put them next to each other and the hotel wasn't even half full that first night. They cancelled our cards on the second day and had to get all new cards programmed. The first day the ice machine didn't work on my floor and tried to other floors until I found one that worked, etc.

Leisure Family

10/10

Exceptional

04 Jan 2026

Mary

Staff member Crockett was very helpful when I got turned around and could not find my way to the lobby. He escorted me there....going out of his way to be helpful.
No free coffee after 8:30 a.m. was a bummer!

Partner

4/10

Poor

04 Jan 2026

Tami

We were put in a room right next to first floor elevators the first night. It was terribly loud. Although they moved us the second night, it was a room with 2 queens instead of 1 king. E were also assure me that our $40 shuttle to our cruise ship would get there in plenty of time. Our boarding time is in one minute and the shuttle still has not arrived at our hotel. Very disappointed.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Rufino

Ok hotel

8/10

Excellent

03 Jan 2026

Anahi

Good

8/10

Excellent

30 Dec 2025

Jesus

Our stay was pleasant but our reservation was initially for conjoined rooms but upon arrival we were told the rooms were not available. After further investigation, the rooms were available but after an additional $50 charge. We found this disappointing and unfortunate but paid since we had little kids that necessiated the rooms.

Family_with_children

6/10

Pleasant

28 Dec 2025

James

No conditioner in shower. Cockroach in room

10/10

Exceptional

26 Dec 2025

Kimberley

Location and staff.

Partner

10/10

Exceptional

23 Dec 2025

David

Great view if the beach from the room. All staff was happy to see us there and friendly . Our new favorite place to stay in Galveston .

Leisure Partner

8/10

Excellent

23 Dec 2025

LaShun

The balcony view was nice. The customer service was exceptional. Convenient to the beach and local restaurants.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Steven

Clean room

Partner

8/10

Excellent

20 Dec 2025

April

Our balcony looked out to the roof of the hotel main entrance including many air conditioning units and various industrial equipment. There are additional resort and parking fees automatically charged whether or not you park a vehicle. You have to follow up to be sure the parking isn’t charged with the front desk staff who obviously deal with this issue a lot and have limited patience for the questions. The walls are thin and the comings and goings of others are loud.

Partner

10/10

Exceptional

20 Dec 2025

Kimberley

The staff was amazing!!!!

6/10

Pleasant

19 Dec 2025

Mandy

Staff was nice and room

10/10

Exceptional

13 Dec 2025

Samantha

Very clean and the staff was beyond kind and lovely!

10/10

Exceptional

11 Dec 2025

Louise

We stayed one night before going on a cruise. The staff was amazing both at the front desk and the restaurant! We will definitely stay here again.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Tanya

Clean room. Nice bed and pillows

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Ching Mong

Very courteous and efficient staff

Leisure

6/10

Pleasant

05 Dec 2025

Vikneswary

About the additional charges, like parking and amenities, which was not in the website when I booked the room

10/10

Exceptional

04 Dec 2025

Patrick

Great view of the gulf, spacious room, staff wonderfully friendly and helpful, particularly Rhianon!

Friends_and_family Friends

6/10

Pleasant

04 Dec 2025

Stephen

Don't try to hustle extra money out of a room request, or early check in. We were asked to pay $60 for each. Needless to say we declined and checked in at 4pm and took the room that was offered. A money grab policy that we will remember the next time we book in Galveston.

Leisure Friends

8/10

Excellent

01 Dec 2025

Ashley

Overall it was a good stay. Lobby and main area was very nice. Friendly staff. Not that it’s an issue, but I didn’t realize it was an actual motel until we got out of the elevator heading to our room. Room was updated nicely. Did see a cockroach in the room and the fan in the bathroom was very loud. Other than that, great stay. Good breakfast with large portions for the right price.

Leisure Family_with_children

4/10

Poor

30 Nov 2025

Jeffrey

Surprise $25 resort fee for parking on check in. Bed and pillows very hard and uncomfortable. Bathroom could have been cleaned better. Would not stay again.

Self

10/10

Exceptional

29 Nov 2025

PAMALA

Excellent!!!!!

Friends_and_family Family

4/10

Poor

29 Nov 2025

Sharron

Room could have been cleaner, there were hidden fees that were not disclosed at check in and the water was extremely cold. When I advised staff, they said they turned off the hot water for maintenance but never informed the guests of this information. Staff was not very helpful and full use of amenities and the facility was not available.

6/10

Pleasant

25 Nov 2025

Dwight

Room was fine, person at desk was less than friendly.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Gisela

Clean room

10/10

Exceptional

18 Nov 2025

Lauren

Front desk was wonderful and very accommodating.

8/10

Excellent

16 Nov 2025

Paul

We had a great stay at Holiday Inn On The Beach.
We did have a few issues one was not the hotels fault it was my cc company, but i think there was miscommunication as i was told that they had refunded my hotel stay when my card declined so i paid for 1 night with a different card and then I would call my cc company the next morning and get it all figured out. I got everything figured out went down to pay and I was told by a different employee that he seen my payment was pending for my whole stay. I will wait and get that part figure out.
Our first night the smoke detector decided to start going off when we turned off the lights to go to bed. I will say maintenance was speedy on getting up there to get it fixed. He did have to come 2 times but unfortunately he couldn't fix it so we where able to get a different room on the same floor.
Both rooms were clean and very nice.
Every employee we spoke to or walked past was very friendly and said hello.
The 3rd floor balcony you could see both the pool and the ocean. The pool area was nice and clean. It was a little loud at night, but not enough to keep us up.
We do plan to go back to Galveston and we will definitely stay here again.

Leisure Family

10/10

Exceptional

15 Nov 2025

Priscilla

Everything from the staff, cleanliness and view was awesome!….will definitely be staying there again!…

4/10

Poor

14 Nov 2025

Brandi

Unexpected fees were charged. Called the morning of and threatened if we didn’t pay over the phone then our reservation would be cancelled. Multiple phone calls during the day asking when we were arriving, after we paid earlier. The back lot parking doubled with no notice or heads up. Shuttle no longer free, $21 a person with no notice of change either. I’ve stayed multiple times but after this visit, I will not return. Very disappointed as a previous customer.

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Kimberly

The pool was closed BUT everything else was great. Very welcoming and accommodating and clean. Lots to do for kids. Conveniently located to shopping and restaurants.

2/10

Poor

10 Nov 2025

Susan

This was by far the worse stay I have ever experienced. Never ever again will I stay at any Holiday Inn.

Partner

10/10

Exceptional

10 Nov 2025

Priscilla

The staff is super friendly!!….The were willing to go out of their way to accommodate me and my family….very attentive!….the rooms, were exceptionally clean and the views were awesome!!….breakfast buffet had a variety of choices and very filling!….will definitely stay here again in the future!

Leisure Family_with_children

4/10

Poor

10 Nov 2025

Pamela

Parking charge for non secure parking
Charged for breakfast-didn't know until bill came to table which was expensive- could have eaten better for less elsewhere.
Hidden charges piss me off no matter the amount.

Leisure Family

10/10

Exceptional

10 Nov 2025

Karen

We enjoyed staying here! 5 out of 5 stars. Very clean, staff is nice and helpful. The pool looks very nice, we did not have the time to try it. They have a restaurant and a bar area, and a sitting area by the pool that is very nice.
Will definitely return!

Leisure Partner

10/10

Exceptional

09 Nov 2025

Emmanuel De

Nice pool

10/10

Exceptional

09 Nov 2025

Deborah

Room was spotless. Was a little disappointed that for the cost we had to pay for the parking and there were no free breakfast.

Leisure Family