Island Inn By OYO Galveston Beach, TX

United States , Galveston - TX
Galveston, TX, 6311, Central City Boulevared, 6311
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100 reviews shown

2/10

Poor

07 Jun 2026

Shanan

We did not even check in & were refused a refund. Air conditioner in room was held up by a stick of wood. There was a person smoking Marijuana right outside a room door. We did not feel safe to stay there with our children. We paid through expedia so we're out the full price, not just a deposit

Family_with_children

2/10

Poor

06 Jun 2026

David

Do not book this hotel unless you like mold all over the walls dirty bed sheets and God knows what other stains and nasty stuff we saw in the short 10 minutes we were there avoid it at all costs

Family_with_children

2/10

Poor

06 Jun 2026

Cassidy

Horrible!! Was in the room for 10 minutes and found mold on the AC, roaches crawling all over the place and I honestly don’t even think the sheets were cleaned properly. Left immediately and asked for a refund. Have yet to recover my deposit back or my initial payment back.

Friends_and_family Family

2/10

Poor

02 Jun 2026

Starla

This property looked nothing like the online app room was dirty restrooms didn't work staff didn't try to help fix clean or make my stay comfortable for the high price I paid just for 2 days I would never recommend anybody to stay at this hotel bri poor service and rooms are horrible

Partner

2/10

Poor

01 Jun 2026

Amy

This place is not safe or clean for a family like mine to stay even one night. We left by 11pm because of the following: the sheets were stained, the pillows were stained, the air conditioning did not work, it remained 80+ degrees in the room for hours; the room was not clean, and there was grime and cobwebs everywhere; the smoke alarm was removed and wires were hanging from the ceiling; we tried to make it work by buying new sheets and pillow cases at the nearby Walmart but once night fell and there were cockroaches running on the floor, we packed up all our bags and left. When I returned home to my house, I made sure that all clothing and towels we had brought into the room were put through a wash and dryer cycle to avoid the bed bugs that were likely part of this experience. This place not only does not offer what it claims to, it is not sanitary or safe for human guests.

Friends_and_family Family

4/10

Poor

01 Jun 2026

Wendy

The staff was helpful. I try to overlook something know you are by the ocean and hurricanes and floods happen but with the door will not close easily and lock correctly i have an issues. The floor was not clean as there was trash and hair on the floor. the bathroom was molded and the ceiling was not even painted as it was the sheetrock green. If i had not already pay and exhausted i would have just drove the 3 hours home. I would not recommend this to any one. It was disgusting

Friends_and_family Family

2/10

Poor

01 Jun 2026

Brittany

I walked into the room with my things and it was extremely dirty and hot. The man at the desk was rude and the front desk area was super hot and dirty as well.

Partner

4/10

Poor

31 May 2026

Alfred

The air conditioner was dripping in the room but it was wood floors. Bed was terrible it was hard. When u get a room at least the bed gotta be soft and clean bathroom. My bed sheet had a cigarette burn in it that was very noticeable. They did change it after I complained about it. Me giving it 2 stars was being generous. These hotels gots to do better especially im spending $150 that night...

2/10

Poor

25 May 2026

RICHARD

This Hotel is very dirty.
The next door has rooms with big dogs.
Very sure the dogs slept in the bed as well.

Terrible night before join 7 nights cruise.
Won't recommend to anybody.

Seems like using for shelter by government for homeless or low income.

Family

4/10

Poor

23 May 2026

Jermonicia

Man at front desk was rude very unprofessional

Family_with_children

2/10

Poor

22 May 2026

Patrick

Everything about this place was horrible. Filthy floors. Broken bath door, shelves pulled loose from the wall, dirty sheets, torn lamp shades. Cigarette butts behind night stands. Loose hanging curtains, mirror hung crooked commodes sitting on walkway. Just plain horrible. And they don’t tell you intell after you check in that there is a 50.00 “security” deposit in case you damage the room or steal the tv that doesn’t work. They refused to return my deposit! This place needs to be condemned!!!!

Friends_and_family Family

2/10

Poor

18 May 2026

Victoria

When I say this is worst then staying in the streets I mean this whole hear

2/10

Poor

18 May 2026

Caroline

Just don’t. DISGUSTING. Save your time and money.

Family

2/10

Poor

18 May 2026

Alexah

The room was filthy, evidence it had not been cleaned in two weeks was found under couch. Bugs and mildew which made me sick and we only stayed in the room long enough to take photos.

Friends

2/10

Poor

17 May 2026

Juanita

This place is beyond out dated and in serious need of a rennovation including the parking lot. I understand the distance to seawall is perfect, short brisk walk and you're there. However it was not the best to stay at. The entry door system was all rusted, the door was very difficult to open and would not close you had to slam it pretty hard. Made me question the locking mechanism on the door for safety all night. The bathroom door would not shut at all. The bottom of the door was in bad shape looked like they never replaced anything after a flood. Sheets were not the cleanest and the lights hardly worked. There were only 3 working channels . Not to mention it was across from a small cemetery hidden between bigger chain hotels. The only plus side was the actual worked great despite having a water bucket and wood piece to keep it up working. You could hear other guests fighting outside late at night and other rooms slamming their door im assuming with the same issue of opening and shutting it. Kept waking us up at night .

Partner

2/10

Poor

16 May 2026

Rosaura

The bed sheets were dirty with yellow stains the floor was broken and dirty the toilet sit missing I will never book again this hotel I keep forgetting how bad hotels .com chose the hotel quality…

Friends_and_family Family

4/10

Poor

16 May 2026

Jasmine

You get what you pay for

Self

2/10

Poor

14 May 2026

Adrian

Arrived to the room and our room door opened and smelled like somone had just finished smoking a cigarette. The fridge was rusted. The sink had 5 gallon bucket under it. Was not clean or sanitary in any way what so ever. Didn’t feel safe and just nasty. Don’t book here.

Partner

2/10

Poor

08 May 2026

Jonathon

This property was a crap hole of epic proportions. All the bedding was stained and there were bugs on the beds (spiders) and on the walls (roaches) and flying (multiple flying insects) around the room. The laminate floors were peeling and the cracks on the doors were big enough to see through to outside. The odor in the rooms was so bad that it caused light headedness. Lets not forget the strange gooey substance that was on the curtains. The staff was less than helpful and tried to deny the presence of bugs and didnt even bother looking for themselves, they simply held up an EcoLab pest control book and said \"no bigs\". Prior to leaving the lobby they tried to convince me to just let the room air out to rid it of the roaches, spiders, and flying insects. HA! May the odds be ever in your favor if you actually sleep at this rat hole, sorry I mean crap hole. Calling it a rat hole is an insult to rats.

Family_with_children

8/10

Excellent

08 May 2026

Daphne

Worker at desk rude

Friends_and_family Family

4/10

Poor

07 May 2026

Rocio

The sheets are stainet, the bathroom bad condition, terrible condition.

Friends

2/10

Poor

06 May 2026

Chad

Bugs in the room and the place is falling apart! I fell in the bathroom bc the shower wasn’t holding the water in just horrible

Partner

2/10

Poor

03 May 2026

jordy

what you advertise its not like the that the rooms are horrible we had no choice but to stay we couldnt cancel sink was cloge and smell funky went to the frint desk about our sink they didnt care bed sheets were stained.

Friends_and_family Family

2/10

Poor

03 May 2026

Gerardo

This place is a rip off. I never got my deposit back. I tried to cancel due to false advertisement. The pictures on the website are false. This place is dirty. Tiles were dirty restroom door wouldn’t even close. The AC is being held by 2 x 4.

Friends

2/10

Poor

30 Apr 2026

Michael

I didn.
't even stay here.They would not refund me my money, but I walked in and walked out after seeing the condition of the place.I want my money back.I don't like this place very shady business

Partner

2/10

Poor

29 Apr 2026

Joseph

It was nasty the bed was flat couldn't barely sleep would rather sleep outside. There was a bullet hole in the wall with the bullet still inside the wall. The shower was NASTY!!!! 10/10 WOULD NEVER STAY AGAIN

Partner

2/10

Poor

27 Apr 2026

Melissa

DO NOT STAY HERE.
Most disgusting hotel ever. Very worn down. Dirty, roaches. Staff was rude & unprofessional because I didn’t report that the microwave and refrigerator were broken I got my deposit back.
Who argues with guest about that? Not my responsibility to report that. You should know the conditions of the room before renting it out to a guest.
I was better off sleeping in my car.
Again… DO NOT BOOK A ROOM HERE.

Self

2/10

Poor

26 Apr 2026

ELIZABETH

The most disgusting filthy place I’ve ever seen. The mattress was blood stained. There was a layer of filth and dirt under the bleed. Boogers and food stuck to the walls. Cigarette burns on the toilet seat and tub. Roach poop on the outlets. I could go on. DISGUSTING.

Partner

4/10

Poor

26 Apr 2026

Kimberly

The picture make the place look okay. That had to have been 30 years ago. Mold in bathrooms. Smoke detector hanging from wires. Sheets were dirty.

Friends_and_family Family

4/10

Poor

21 Apr 2026

Tammie

Was very Pet friendly and great A/C and rate. My husband drinks coffee and they didn't have any in the room for him to wake up with. They don't have any amenities but still decent for the rate just we were hounded by flying pests, and the place needs to be updated desperately Honestly we didn't stay the second night we booked just booked elsewhere.

Partner

2/10

Poor

15 Apr 2026

Svetlana

Room was semi clean. Stank like old cigarette smoke. Mattresses were layed through. Air conditioning was loud and smelled like mold. Mold in the shower.

Partner

2/10

Poor

12 Apr 2026

John

The rooms were so nasty. There was horse flies all over the room stains on the bed. The restrooms were filthy. I decided to leave and try and get a refund, but they didn’t want to give me a refund. I would not recommend anybody to book a hotel here.

Family_with_children

2/10

Poor

06 Apr 2026

Daysy

I had a really disappointing experience at this hotel. I booked two rooms, and both were extremely dirty—there were bugs, blood stains on the sheets, and even blood stains on the sofas. It felt very unsanitary and uncomfortable to stay in.

To make matters worse, the staff was not helpful when we brought these issues up. There was no sense of urgency or concern, which was frustrating given the condition of both rooms.

On top of everything, we still haven’t received our refundable deposit back. Overall, this was a very negative experience and I wouldn’t recommend staying here.

2/10

Poor

04 Apr 2026

ASHLEY

My son and I did not not even stay. Just from pulling up to the hotel alone, I was nervous. The outside alone gives a pretty good indication that the inside is not going to be any better. Looked very unsafe. Lost out on my money for a pre- booking and just chose to stay somewhere else.

Family

10/10

Exceptional

01 Apr 2026

Heriberto

Not to far from the beach

Family_with_children

4/10

Poor

30 Mar 2026

Dana

Dont stay here. The door had enough of a hole that a mouse came though and i chased it right back out . The bed mattress had a dip so bad you cant get good sleep . Homless peolple wLking around at night making me constantly ckeaking on my vehicle. Besides the gentelman at check in was the only staff i seen all weekend . Getting charged an extra 50.00 that was not on my reservation said it was a security depost. I left the room in same condition as a entered and still have not reseaved it back. I would ask for money back cause they would need to pay me to stay there again.

8/10

Excellent

30 Mar 2026

william

a/c was quiet and cold Next door neighbors loud Great price for being close to sea wall Dont expect much for the price Stained couch and bad fitting bed sheets.

Partner

2/10

Poor

21 Mar 2026

Chester

Grumpy clerk at check in. Rusty all over outside of the room door. Filthy dirty couch. Bed sloppy made. Clump of hair found in between the sheets. 2 different uncomfortable pillows. Thin top cover. Dirty chairs. One bath towel. No hand towels. No drink cups. Trash can still full. Bucket under sink to catch drip from pipes. Uncomfortable bed. Dirty curtains. Overall DISGUSTING hotel room. Pictures in ads are FAKE and FALSE. Doors hard to open and shut, you will hear the next door slamming shut.

Self

2/10

Poor

20 Mar 2026

Ana

The pictures online must be AI generated because the box spring, the mattress, the furniture are extremely old and worn out. The lighting is poor and the air conditioner was about to fall apart. Plus, they asked for a supposed $50 refundable deposit even though i paid the room in full prior to arriving. The front desk was not avaliable for check out.

Self

4/10

Poor

19 Mar 2026

Kayla

Bathroom wasn’t very clean. My first room smelt like cigars but the older man working gave me a new room.

Partner

2/10

Poor

17 Mar 2026

Chelsea

This room was not as advertised. It had damp towels on the towel rack. When asked for dry clean towels, was provided a single wet towel again. There were only 3 pillows if you could call them that. There was mold all over the bathroom. The doors security lock was broken and the door was all scuffed up. The bed sheets and sheet blanket were like paper. I couldnt even stay in this room longer than 15 minutes. I had to book a hotel stay immediately and left 20 minutes after check in. I am very saddened by this stay as this pic is 100% wrong. I have pictures to prove it. I am also said that I am not able to reach Hotels.com for assistance since the stay is over now. I had to pay for 2 rooms on the same night. I am looking at the picture provided here and its a total scam of a hotel

Friends_and_family Family

2/10

Poor

16 Mar 2026

katerine

Dirty

2/10

Poor

15 Mar 2026

Adeline

Very very dirty. The sheets and pillowcases have stain, no blankets, no toilet paper. Only offer one towel even though we paid for four people. And the toilet has running water all night.

2/10

Poor

15 Mar 2026

Deontre

Stained linen, dirty rooms and roaches.

Self

2/10

Poor

14 Mar 2026

Micah

Just gross all around

6/10

Pleasant

14 Mar 2026

Robert

AC was very good.
Room was a little run down.
Only 2 bath towels for the 4 of us, but staff was very accommodating and gave us more towels.

Friends_and_family Family

2/10

Poor

10 Mar 2026

Elizabeth

cold

8/10

Excellent

03 Mar 2026

Michael

The large room was nice. Only issue I had was the spotty Wi-Fi.

Self

2/10

Poor

23 Feb 2026

Merissa

so I recently booked a stay at this hotel, we were running behind for our cheer competition and had no choice but to get ready here. getting there the room stunk like someone smoked a cigarette while putting the bed together. the bed looked like it had the same sheets on it from the guest before us. The guy handling the check in and outs was kinda rude and not really friendly. the trash outside was so over filled with junk that it reeked outside. most of the ac units were busted up and looked broken. not to mention the empty random \"rhino\" pills everywhere. absolutely horrible. there was no way I was letting my two childen ( 6yo & 1yo) stay there. right after our daughter performed we came back to the hotel and immediately grabbed our things and left. claims we were there for 3 hours with no complaint but tbh we stayed all of 20 minutes to get her dressed as fast as possible to attend our event.

Friends_and_family Family

2/10

Poor

20 Feb 2026

Amber

Do not stay here. Even at a last resort. Place was extremely dirty, matress was disgusting, stained blood on the floor and the whole door was rusted. We ended up paying for one night stay and went to a different hotel.

2/10

Poor

19 Feb 2026

Arthur

Bad place to stay. Have picture

4/10

Poor

13 Feb 2026

Juanmiguel

Very outdated place, this should not be available though Expedia. Kinda scary motel

Leisure Partner

2/10

Poor

09 Feb 2026

Glenn

Any homeless camp will have better sleeping conditions . This place should not be open for business

Leisure

2/10

Poor

01 Feb 2026

Anna

Hotel was stinky, small roaches spotted. Door was unable to lock when we went out the door. Very unacceptable conditions. I have contacted them and they agreed to refund money back. However I have not received the refund. The motel was so bad I had to leave and book another hotel

Friends_and_family Family

2/10

Poor

29 Jan 2026

Ron

No smoke detectors dirty underwear. The room was disgusting. Do not stay here.

Business_and_leisure Family

2/10

Poor

25 Jan 2026

Tatiana

The room had cockroaches. We spotted and killed at least twenty and had to sleep fully dressed. We couldn't get the TV to work, only one bath towel, and squeaky beds with poor bedding. I would not recommend. We didn't have a choice because of the winter storm. All good hotels were fully booked.

Leisure Partner

2/10

Poor

24 Jan 2026

David

Bugs/roaches everywhere, worn out furniture, door has no seal, broken phone, broken microwave, broken TV, not cleaned well, poor lighting, etc. Asked for help with the TV, was told a technician will have to come fix, will not happen tonight. Only stayed here because everything else in the area was full.

Leisure Family

2/10

Poor

24 Jan 2026

Joel

I can’t believe this hotel is offered by hotels. Com. I booked this hotel because it offered extended parking for a 2 week cruise. I looked at the pictures and they seemed pretty nice…. The hotel is nothing like the pictures. The outside is rundown and dirty. The room was so dirty and messy. The towels (really rags) were old and torn. The bed was so old and saggy. The bedding was dingy and small for the mattress. It kept coming off the mattress all night. NEVER AGAIN. Motel 6 is Hilton compared to this one. Some of the rooms are rented for extended periods to local people.

Partner

2/10

Poor

18 Jan 2026

Jackie

Not recommended. Room was scary. Bed questionable and 2 toulets outside my front door that had no trim

Partner

2/10

Poor

08 Jan 2026

Denise

Room was is such a bad state! Dead bugs, ring around the tub and horrible soundproofing. I think a herd of elephants were partying all night above me. The bedding looked so bad that I slept on top of it and covered with a blanket that I brought, thank goodness! I’m pretty good with staying at 1-2 star places, just need a cot & a crapper but this lowered the bar and I will not stay here again!

2/10

Poor

01 Jan 2026

David

Very unclean, Floor felt like it has never seen a mop. smoke detector was taken down, the fitted sheet they put on bare mattress was full instead of queen and would not stay on. Sheet had holes in it. The drapes were hanging off the hooks. Tv and remotes were filthy. Room smelled like smoke even though non smoking room. This place is very run down.

Leisure Partner

2/10

Poor

28 Dec 2025

Souvik

Horribly unclean. Never staying there again.

Smell of smoking in non smoking rooms. Stained towels, bedsheets, unclean toilets. Fridge and AC leaking water, no housekeeping. Expedia knows i have Always stayed at budget motels but never had such a horrible experience.

Leisure Pet

2/10

Poor

18 Dec 2025

Melyssa

Very bad conditions, the room was very dirty, the sheets were dirty, the room was very ugly, in the bathroom the toilet moved. It was horrible to stay there

Business_and_leisure Family_with_children

4/10

Poor

16 Dec 2025

Jim

We were required to pay a $50.00 security deposit which we were told we would get back. To date no return of deposit.

Partner

2/10

Poor

14 Dec 2025

William

The hotel lobby is nothing like in the pictures. We did not check into this hotel. It was disgusting.

Partner

6/10

Pleasant

11 Dec 2025

Robert

No comments not what I thought they are ..

2/10

Poor

07 Dec 2025

andy

Heat and air would stop at times. Buckets under sink. Half the lights did not work. Tv busted horrified at the condition refused refund

2/10

Poor

18 Nov 2025

Ashley

The room wasn’t attended to at all. I understand the hotel is on an island but sand should be removed from the beds before guests arrive. No new towels or toiletries.

Business_and_leisure Partner

6/10

Pleasant

12 Nov 2025

leslie

So I had to pay a $50 deposit in order to be able to get the room and when i went to get my deposit back the lady says it smelled like smoke when there wasnt any smoking in the room and she wanted to argue with me and i wasnt given my seposit back.

2/10

Poor

10 Nov 2025

Oriol

This place's conditions are terrible, and un healty, bed sheets with holes, spots and HAIR, we asked a new set of sheets, and they came looking the same, dirtly and hair. Bathroom was so dirtly we had to clean it to feel safe to use it.
None of the pictures are acurate to this hotel, eveyone that stayed this weekend shared the same experience. DOT NOT BOOK THIS HOTEL. Its need to be inspected by authorities

2/10

Poor

08 Nov 2025

Joshua

The room was very disappointing. It did not match the pictures. The sheets were dirty, and the room smelled like tobacco. In addition, the hostess was obviously from another country and came off as being rude, most likely different customs.

2/10

Poor

08 Nov 2025

Nader

Disgusting place

2/10

Poor

08 Nov 2025

Keynel

Was dirty roaches and mold everywhere!! Door didn’t shut close either !

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Tranesha

Yes

2/10

Poor

26 Oct 2025

Courtney

This property was awful. The toilet didn’t flush, the lock on the door was broken. It was run down and dirty. I’ll never stay here again.

2/10

Poor

22 Oct 2025

Sean

It was the worst room I've ever seen. 201, TV didn't work, filth and mold everywhere and I have many pictures. So I switched to 206 and the guy said I'm \"lucky\", and that room was just as foul. Worst ever. And they overcharged me for the pet fee.

Self

2/10

Poor

19 Oct 2025

lilian

Filthy

2/10

Poor

19 Oct 2025

Jill

No the a/c didn't work very good. We booked the room on expedia never told us there was a $50 deposit. Bugs in the room. Dirtiest place i have a stayed in. Don't stay here. We just called about getting deposit back he said 5-7 days but thats not what he said in the office. DONT STAY HERE!!!

Leisure Partner

2/10

Poor

18 Oct 2025

David

I am completely ok with a hotel that is older and worn. I am not ok with unclean. The floors were filthy. The bed was uncomfortable and the sheets did not fit well, so were coming off. The bedspread was stained and dirty. The staff who checked us in was polite and businesslike. I have no conplaints there. There were two of us staying there. There were two bath towels, one washrag, one hand towel, and no bath mat. We are in Galveston regularly, but will not be staying with this hotel again.

Leisure Partner

2/10

Poor

18 Oct 2025

Jason

I didn’t stay there! I can send you pictures of the poop on the wall, blood on the floor, but I didn’t take any pictures of the dried pee on the toilet seat. They tried showing me another room, but as soon as he opened the door, it smelled like someone had just finished smoking.

2/10

Poor

18 Oct 2025

Jose

Extremely bad, bed uncomfortable, thin old pillows, thin old towels, worn out 70,s tub. Air conditioner made knocking noise and had a board for support, needs major renovation. Too much negative to list. Got there late

4/10

Poor

11 Oct 2025

James

Double room but only one towel and wash cloth. No ice machine, tv barely worked. Stayed two nights and never saw housekeeping attend the room. AC worked but was very noisy

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Charles

It is a cheaper motel and an old motel so must keep this in mind as to what you will expect. Room was clean and the mattresses cheap, yet not too firm. Quite understandable about the damage security deposit upon check in since the previous person that stayed apparently punched a hole in the shower, not an easy fix. The motel was very quiet and I slept quite well. The motel room served its purpose for me.

Leisure Family

2/10

Poor

19 Sep 2025

Reagina

I took one step inside my room and it smelled like someone had been chain smoking cigars. The lobby had obviously just been fumigated. The parking lot was full of potholes. They charge you per day for your dogs so if you have more than one it’s gonna get pricey. Plus a $50 security deposit. It was so stinky in the room I didn’t stay. And I couldn’t get a refund so thanks oyo! It was a great time! Not!

Leisure Pet

2/10

Poor

08 Sep 2025

Rafael

Oh my. The pictures do not represent the location current status. It is extremely run down and disgusting. Not worth the price I paid, not worth staying even if its the last hotel available. I was so disappointed, unsafe, uncomfortable, (the bed was low key comfortable), but uncomfortable on the way i felt in the room. Curtains all dirty and disgusting. Poorly cleaned. There was empty toilet paper rolls. The doors were destroyed and the bathroom door did not even close. I felt embarrassed to had my family stay there. I'm unsure how this is still in business, and unsure why it is part of Expedia. To top it all off, the lady in the morning was completely rude and unfriendly, (and no I didnt even complained or said anything to her). The night person, was not there when we arrived but was an absolute sweetheart! He was kind and nice. But the lady in the morning the complete opposite.

2/10

Poor

04 Sep 2025

Lauray

I couldn’t even stay there. There were holes in the walls, the bedsheets were all stained , ripped couches, dirty bathroom

Leisure Partner

2/10

Poor

03 Sep 2025

Verified traveler

Dirty

Friends_and_family Family

2/10

Poor

02 Sep 2025

Erika

The whole place is rusty. Provided 2 cheap pillows per bed. A half a roll of toilet paper. 2 small towels.
We had to go and purchase additional pillows, towels and our own toilet paper.
The remote to the TV would not work I had to go to the office for new batteries and it still did not work. Then he gave me 2 additional remotes that did not work. We cut our trip short and checked out. There was a spider and a stink bug inside. And the toilet was leaking in the back and they put a small towel there.

Leisure Family

2/10

Poor

17 Aug 2025

Melissa

DON'T STAY HERE!

This property's condition is misrepresented in the photos I saw on hotels.com, as well as the pre-discounted price. There is no way ANYONE would ever pay what the site claimed was their regular price. We picked this hotel because we were looking for clean, simple accommodation, simply a place to sleep without a lot of extras or expense. Upon arrival, I noticed the exterior in severe disrepair. I entered the lobby to find it cluttered, being used for storage, and furmished with old, faded, shabby furniture. The surface of the check-in counter appeared grimy. I started to fill in the guest form, then thought I better take a look at the room first. As the manager led me to the room, I saw that some rooms' door locks are broken or missing, the exterior paint on every door is peeling, most room ventilation covers are cracked and broken, etc...When he opened the door to my room, the door frame was damaged and broken, the floor boards were separated throughout the room, it was dusty, dirty and the lampshade from the wall lamp was entirely missing. When I told the manager that the propery was misrepresented on hotels.com and the property's website, he said something like, \"You wanted a cheap room, this is what you can expect.\" I told him that I expected what was represented by the photos and site information and I requested a refund. He refused because I had chosen a non-refundable reservation. I called hotels.com for support; he left the property to avoid talking to Hotels' rep.

Partner

2/10

Poor

17 Aug 2025

Jacob

Do not stay here

Lobby and the room smelt disgusting and moldy. Sheets were not washed, couch was stained, room and walls were in terrible condition. Bathroom was moldy and not clean at all.

Friends_and_family Family

2/10

Poor

11 Aug 2025

amanda

All wall outlets had wires hanging out of them, and the smoke detector was hanging from the ceiling. The sheets were stained. The curtains did not close. The floors were not mopped, leaving spills in several places. The shower was covered in hair. The door had to be slammed shut, and excessive force had to be used to get the door open. The staff were not helpful. There were homeless people sitting all around the property. People yelling from one of the rooms.

Leisure Family

2/10

Poor

11 Aug 2025

Roman

This was the worst place I have ever booked. I have literaly been Catfished with this place. The photos shown are not what it is. When we walked into the lobby we were hit with the odor of mold and feet. A Gentleman up front with no shoes on checked us in and asked for a $50.00 deposit, and told us he is giving us his best room. We felt (ok, our room wil be better). We were wrong. The room was discusting and smelt of mold. I dreaded to take a shower, but I needed one. Had to put my sandles on to even shower because the shower was so horrid. Also, everywhere else felt unsanitary to even sit down. Including the worn out bed and furniture.
We proceeded to go to dinner plans and come back hoping things would feel better. We were wrong again. The room reeked of mold and previous customers bad life chioces so bad, we could not breath well. We packed up our few things and went to the office to let them know our concerns. The man with no shoes on stated there was nothing he could do for us beside refunding the $50.00 deposit after he went up to review the room. He asked me to have a seat while he checked the room, but the lobby's discarded old room furniture looked disgusting.
We were stuck looking for another hotel at our additional expense at 10 pm.

Leisure Partner

2/10

Poor

10 Aug 2025

Leslie

We arrived and the room was atrocious. The air conditioner rattled so loud it shook the entire room and turned off and on all night. At 3 AM I registered a formal complaint with Expedia and we booked a hotel elsewhere. I went the next morning and they told me at the desk that they would honor the ability to refund the second night of our stay and then turned around and told Expedia that they would not be able to do that. This is absolutely misrepresented on every website, including Expedia. Do not stay here!

Leisure Family

2/10

Poor

04 Aug 2025

Yulizet

The pictures provided online will justify the truth about the rooms. The cleaning is not good and there’s roaches.

8/10

Excellent

04 Aug 2025

Kathren

I was looking for an inexpensive place close to the beach that allowed me to check in early and i got that.

The staff was nice.

Business Self

2/10

Poor

04 Aug 2025

Mirna

rooms dirty beds stained old and smelling. blankets and pillows with blood stains .

Leisure Family

2/10

Poor

01 Aug 2025

jose

This is the worse hotel ever, i asked for a refund and they havent gave me my money its been 2 weeks,its very dirty too.

2/10

Poor

30 Jul 2025

James

Booking through expedia was different as I was unsure if I paid on line. Was charged $50 at check in for a room that was iffy at best. $50 was not returned after the stay. Had to check the sheets to see if they were clean. This was a bad experience.

Leisure Family

4/10

Poor

30 Jul 2025

Jeremy

Fortunately the site is walking distance to the beach, grocery store, and a couple of good restaurants. The front desk guy was knowledgeable and polite. Our non-smoking room wreaked of smoke we stayed there for 4 days never had any housekeeping the toilet didn't work well light was out and they were always weird people lurking about... This shouldn't be more than a $40 or $50 a night room

Business Self

4/10

Poor

27 Jul 2025

LaRaya

The room was dirty. Sheets and covers have holes in them. Walls in the bathroom have dirt all over them. Tv remotes sticky. Room door filthy. Curtains filthy.

Leisure Self