Name: Holiday Inn Express And Suites Galveston Beach
Address: 3228 Seawall Boulevard, Galveston, 77550, US

10/10

Exceptional

24 Jul 2026

Marcy

Na

10/10

Exceptional

23 Jul 2026

Arlene

I'm a satisfied customer.

10/10

Exceptional

20 Jul 2026

Carlos

Muy limpio

10/10

Exceptional

20 Jul 2026

Darilyn

Everything was fabulous! We are definitely going back!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Tiffaney

We enjoyed our stay! Staff was very friendly and everything was great!

Family_with_children

10/10

Exceptional

18 Jul 2026

malcolm

Good

Partner

8/10

Excellent

17 Jul 2026

Robbie

clean room
great staff
good breakfast

Partner

10/10

Exceptional

17 Jul 2026

Jackie

The hotel was clean, beds comfy, and excellent amenities. The check-in process was wonderful, and Daneka was so kind. We will be back ASAP!

Friends_and_family Family

2/10

Poor

13 Jul 2026

Chris

The breakfast staff was amazing and helpful! Other than that, we had a multitude of problems arise during our stay. Checking was a major problem and I booked through Expedia and the hotel did not recognize my booking and made me cancel my order and order through them at check in causing me to pass more. The A/C was out in the hallways along with the elevator not working properly during our stay and multiple times we had to take the stairs from the 5th floor! Last but not least the pool situation. The pool closes at 9pm daily and they literally kicked us out of the pool and pool chairs and locked the door! We had a a whole team of people that wanted to just chill outside and chat but instead they made us leave the pool area. Everybody at the hotel spent over 1K to be there and we couldn’t enjoy and time together outside after the sun went down. Too many problems and policies for us to ever book here again! Thanks but we will not be staying here again in the future.

Family_with_children

10/10

Exceptional

12 Jul 2026

Élise

The room was very clean. Good breakfast.

Partner

10/10

Exceptional

12 Jul 2026

David

I was very suprised about this hotel! We stayed 7/11/2026. This was our first time staying there. The whole place smelled amazing! The rooms were cleaned and balcony had beautiful a view. The staff went above and beyond. They were so attentive, great attitudes and very patient and helpful! The AC in our room was freezing cold.
2 negative sides
The hallways and elevators do not have air.
The pool was closed for maintenance.
The staffs respectful and helpfulness was the best part!

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Sara

If you want to stay near the pier and good restaurants this is the place to stay. Room 407 had an amazing view of the pier. Friendly staff. Private entrance to The Spot, which is one of our go to places to eat. Has a small play area for the kids. Good pool for the kids too. Doesn't have any shade on the pool though.

Cons: not only do you have to pay for parking, the parking garage is actually behind the building across a street. I mean its helpful that its in a garage to block out the TX heat. But when you have littles, that can definitely be an adventure in the TX heat lol
Other Con, you can hear any loud street racers or early morning food truck deliveries to the restaurants. Not a deal breaker from me but worth noting.

Family_with_children

10/10

Exceptional

10 Jul 2026

Ronda

Clean room and the breakfast was nice.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Na

The overall experience is okay. However, I lost a piece of jewelry at the hotel. I called the front desk 2 hours after I checked out. Through out the whole day, I called 3 times. Every time, I had to retell the story and have been told the same thing-to wait until they get back with me. So far, no one has reached out to me. Poor staff communication and lack of professionalism might be the problem for the hotel.

Btw, one of the guests car was broken into while parked at the parking garage which you have to pay separately.

8/10

Excellent

08 Jul 2026

Scott

I liked the location, for the 4th of July you can't beat it.

10/10

Exceptional

06 Jul 2026

Ashley

The room was great. Perfectly located to the beach and for the fireworks show. Breakfast was amazing.

Family_with_children

2/10

Poor

06 Jul 2026

Antonio

They charge me twice and refund me later

Family_with_children

10/10

Exceptional

05 Jul 2026

Melcenia

Breakfast was a fresh start to the day!

Family_with_children

2/10

Poor

04 Jul 2026

John

Staff not friendly, not accommodating, first night here my Truck was vandalized, apparently there had been others done in previous few months, we received no warning, there was no security in parking garage. The hotel staff showed no concern for what happened nor offered any assistance. Our 5th and last night there there elevator broke down. You found out by trying to go downstairs and it had a sign stating broke down. We were on 6th and top floor and we're set to check out the next day. There was no communication, no offer of assistance, no concern or help. My wife and I had to make trip after trip up and down 6 flight of stairs. We are both over 60, and she has a critical illness. VERY DISAPPOINTING.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

KOFI

I request that they staff in housekeeping check the plugs in the bathroom because they’re not rising, which means the faucet overflows aside from that everything was perfect

Family

8/10

Excellent

02 Jul 2026

byron

The place was very clean and great Breakfast super nice people

Family_with_children

2/10

Poor

01 Jul 2026

Adam

Would have been an okay sayy except the elevators didn't work at all. 4 flights of stairs after walking on the beach and visiting around town is not my idea of a great stay. Anyone knows on vacation you are in and out of the hotel all day. We were not offered any discounts except we didn't pay for parking. The lady told us she wouldn't charge us parking but don't tell anyone else. Well, she lied because the parking garage gate was up the whole time and even customers at local restaurants and bars nearby parked for free. You shouldn't have to pay for parking if it's hotel parking anyway. I tried to talk to a person at Hotels.com when I got the email about the elevators to see if I could get a refund or they could get us in somewhere else nearby, but only automated system that didn't help at all. I will use a different booking agent or go directly through the hotel next time.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Paige

The location of this hotel is good right by the beach with a restaurant next door. The parking is off site at a parking garage across the street. The elevators were not working when we stayed there so we had to hike luggage and ourselves up and down flights of stairs to do anything. It was June and hot. The stairs are not air conditioned and there is trash in them. We left after the 2nd night and the trash was still there that morning so 3 days. Hiking the stairs up and down looked really challenging for some folks who had to stop and catch their breath between flights. The room did have working air conditioning. On the bright side I got in a lot of extra steps and the trip was much more of a workout than I anticipated. There is not air conditioning in the hallways either to the rooms just big fans. We’ve stayed at many holiday inns before and never experienced anything like this. Would not recommend unless you want to add a physical challenge phase to your trip. My calves feel great.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Herman

Awesome service

Family_with_children

2/10

Poor

28 Jun 2026

Susan

Our stay was extremely disappointing. Upon arrival, we discovered the elevators were out of service, forcing us to carry our luggage up and down multiple flights of stairs. This was never communicated before our arrival.
When we entered our room, we were immediately hit with a strong mold and mildew odor. There were several large industrial fans running throughout the hallways, leading us to believe the property may have experienced flooding or water damage. The front desk initially sent someone to spray the vents, but instead of fixing the issue, the room simply smelled like peaches mixed with mold and mildew.
Later, the night manager came to our room, agreed the odor was unacceptable, and offered us reward points or the option to move to another room, which would have required hauling all of our belongings up and down even more stairs because the elevators still weren’t working. Neither option addressed the actual problem.
The hotel should never have continued accepting reservations while these conditions existed. Guests should have been notified in advance or relocated to another beachfront property. Based on the strong mold and mildew odor throughout our stay, I genuinely believe the property should be inspected by the local health department.
We will not be staying here again, and unfortunately cannot recommend this hotel to others.

Partner

8/10

Excellent

28 Jun 2026

Christopher

A/C was hit or miss throughout the hotel, but coffee amenity in lobby was nice

Friends_and_family Family

2/10

Poor

27 Jun 2026

John

Neither elevator worked, causing great distress to older guests on high floors. Room keys failed every day. Staff were clueless.

Partner

8/10

Excellent

27 Jun 2026

Mihai

Location

Partner

4/10

Poor

26 Jun 2026

Michelle

When we checked in only 1 elevator was working. Within an hour the other elevator was out of order. We were on the 6th floor, so shlepped bags and kid up and down 6 flights of stairs. A paraplegic man on the 3rd floor had to have EMS come get him down the stairs as well as his electric wheelchair.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Leopoldo

Everything was good and convenient..

Family_with_children

2/10

Poor

23 Jun 2026

Charles

Staff not helpful.

6/10

Pleasant

19 Jun 2026

Terri

The hotel was on the beach and convenient to our travel plans and local restaurants. The room was spacious and clean. The hotel parking garage was too small for two vehicles to drive through at the same time; lot was full. There were two elevators for a 6-story hotel that were very delayed. So, many people were forced to take the stairs with luggage in hand. Just an ok experience.

Partner

4/10

Poor

18 Jun 2026

William

I liked that the SPOT was next door . Was a great place to eat and hang out and look at the beach. Don’t like that we got the 2 hours early to check in at 2:00 and still had to wait till after 5 o’clock to get into are room . Only 1 elevator worked so there was a constant wait for it and when you did get on it was crowded. Didn’t help either that the ice machine was broken on my floor and so (I’m on vacation ) not using the stairs to go up and down to another floor to get ices like I had to . The staff let’s just say they were very un enthusiastic and not very helpful on explaining things like why it took so long to get my room cleaned when 10 to 15 people came right in and checked in ( some even before 4 o’clock . All in all I give it a 2 out of five because for being on vacation I spent more time dealing with issues then I did enjoying the stay at the facility. Also this may be on me but if I’m paying to stay in your hotel then why didn’t I know that I had to pay 15$ a day to use your parking.

P.s seems like every door you go through SLAMS behind you and or you hear everyone else’s doing it ALL NIGHT LONG ……..

Family

8/10

Excellent

16 Jun 2026

Angie

The hallways were hot and muggy. They had large floor fans running in each hallway but that didn’t help much. The elevator was down for a bit. One cart to carry luggage in the whole place which was never available. Our room smelled extremely musty almost like cat pee. Best thing about the breakfast was the lady who was working that area, she was amazing and deserves a raise. Employees were all very nice and helpful. Food was not good at all.
Best part of this hotel is location since it is right by the beach with amazing balcony views. Very overpriced for what you get.
We will find somewhere else to stay next trip.
Parking is an added $15 per night.

Partner

10/10

Exceptional

13 Jun 2026

Susan

I have stayed at this location once before. It is very convenient to some close by restaurants and I had a decent view from my room. The only thing that didn't work was the elevator in the parking garage. Our room was clean and comfortable and the breakfast was good. I will stay here again.

Partner

10/10

Exceptional

10 Jun 2026

Charles

Very clean rooms and property awesome staff very friendly great breakfast 10 out of 10 for sure.

Partner

10/10

Exceptional

10 Jun 2026

Rachel

Everything was great!!! Great location & great staff

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Tammy

Everyone was very nice and the free breakfast was an added bonus!

Family_with_children

8/10

Excellent

09 Jun 2026

Erika

The rooms are clean and spacious. The parking garage is away from the hotel. So when you check in ensure to take down your stuff with you or else you have to drag your beach stuff and luggage from 1/2 a block away. The staff was nice and hotel had nice beach views.

Family_with_children

10/10

Exceptional

08 Jun 2026

Adrienne

The rooms, location, staff, breakfast, everything was wonderful! I highly recommend!

Family_with_children

10/10

Exceptional

08 Jun 2026

Kathy

The room was nice and clean. Great location.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

jerrold

Hotel was excellent. Right on the beach and walking distance from the boardwalk. Also next door to a variety of dining experiences. I would highly recommend this hotel to my worst enemy.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Renee

Close to the Spot, and very clean!

Friends

10/10

Exceptional

29 May 2026

April

Great location and breakfast

Family_with_children

10/10

Exceptional

26 May 2026

Debra

Beach view was very nice. Breakfast was great with a good variety of options.

Family

8/10

Excellent

25 May 2026

David

Pretty nice place , great location . Toilet tank flapper broke on first flush , but no big deal . Above average continental breakfast ! Would stay again

Partner

4/10

Poor

24 May 2026

Jason

Roaches here. Prices twice the price of other hotels on the block. The beach front rooms are partial street view, partial view, very deceptively advertising and photos. Beware!

Friends_and_family Family

10/10

Exceptional

24 May 2026

Ashley

Very clean rooms, dove products in the bathroom which was very nice because we forgot toiletries. Friendly staff breakfast was good.

Partner

10/10

Exceptional

21 May 2026

Cinthia

Great and clean place before gettin a cruise

Family_with_children

10/10

Exceptional

20 May 2026

Angel

The breakfast was wonderful. Room was clean.

Family_with_children

10/10

Exceptional

20 May 2026

Hilario

Great place to stay.

10/10

Exceptional

19 May 2026

Mary

Everything was excellent.

Family

10/10

Exceptional

19 May 2026

Jose

El personal no habla español solo quieren hablar inglés

Partner

6/10

Pleasant

15 May 2026

Harlan

The hotel page says there is \"self-parking available\". That would imply maybe there is an option of valet parking? Unless you go to the details page about parking you won't find out until arrival there there is no on site parking. There is limited on street parking due to limitations for local resident parking. The only real option is to use the parking garage, which is a block away from the hotel. And this costs $15 per day in addition to the room charge. So what they don't tell you directly is you will essentially have to pay the extra $15 per day for your car unless you are lucky enough to find an open spot and don't mind the risk of parking on the street in a tourist area.

If you want wifi, you either use their non-secured access or you have to sign up for membership with IHG to get access to secure wifi. And the process was not straight forward.

After finishing the water bottles that were in the room at check-in the staff member who came to clean the room told us you only get one unless you belong to some club???

The room was very nice, the breakfast was good. If you are willing to pay the extra for parking and are a member so you get the secure wifi, this is a nice hotel.

Partner

10/10

Exceptional

15 May 2026

Teresa

Room was very nice and clean. Staff was helpful and polite.

Family

10/10

Exceptional

14 May 2026

Diane

Great location on Seawall Blvd with easy access to the beach, local restaurants and the Strand. Garage parking available for reasonable daily fee. Breakfast was standard hotel fare but coffee available in lobby all day. Room was clean and comfortable. Staff friendly and helpful.

10/10

Exceptional

13 May 2026

Risper

Nice spacious room very comfortable bed and wonderful view

10/10

Exceptional

11 May 2026

Angela

The front desk, lady, I wish I could remember her name, but she was in the morning, hands-down has the best Customer Service I’ve ever seen and trust me I used to be in it.

Partner

10/10

Exceptional

09 May 2026

Kevin

Very clean, beds very comfortable.

Partner

10/10

Exceptional

09 May 2026

Uriel

Beach view

Family

6/10

Pleasant

08 May 2026

Patricia

Nice and clean

10/10

Exceptional

06 May 2026

Rolando

Great

2/10

Poor

04 May 2026

Brandon

I don’t have words to explain how much unhappy I was there never again

10/10

Exceptional

04 May 2026

Christian

Great place to stay in Galveston … right on Seawall blvd . Rooms are clean and super view to the ocean

Friends_and_family Family

10/10

Exceptional

03 May 2026

Brenda

Our day was excellent we will be back

2/10

Poor

01 May 2026

Sonya

I was laying in the bed watching tv, when something caught my eye. It was a roach crawling on my pillow. I jumped up and tried to kill it, but it got away. I immediately called the front desk to ask for a room change, but the front desk clerk advised that they were completely book. I advised that I wasn't staying in that room and they had to do something. He asked if I'd like someone to come to the room to try to get rid of it. I said yes. The guy came and at first we couldn't find the roach. Eventually, we found it and he disposed of it. I had a restless night because I didn't know if more roaches was in the room. Needless to say, I will never stay at this hotel again.

Self

8/10

Excellent

29 Apr 2026

Paula

Beach view faced buildings and a vacant parking lot. Side view of beach about 30%. We asked for ocean view at check-in and was told “the room your getting will be fine. You probably won’t stay in your room anyway”. I said we wanted to sit on balcony and enjoy the morning coffee view of ocean and would pay extra but they would not change it for us.

Partner

8/10

Excellent

28 Apr 2026

Priscilla

Food great. Room clean. Balcony no
Good. The
Smell of pot in the evening was horrible. Had to request
A blanket

Loved the duvet but need more cover.

Employees nice. Coffee excellent

Friends

10/10

Exceptional

27 Apr 2026

charlotte

Staff was extremely helpful. The carpets were kind of filthy and could use the good vacuuming, especially in front of the doors to the rooms and the tables could’ve been wiped off a little better in the rooms and the shower had a little black mold around the bottom, other than that, the place was fantastic. Perfect Location I’m sure it’s just because the quick turnaround they can’t get everything exactly perfect would definitely recommend and will definitely stay there again

Friends

10/10

Exceptional

27 Apr 2026

David

Great ocean view room, clean, nice breakfast, and best feather pillow ever.

Family

10/10

Exceptional

26 Apr 2026

Steve

Great place

Family

10/10

Exceptional

25 Apr 2026

Ronald

Absolutely excellent property!! Loved the stay! So clean! So comfortable! Breakfast was fabulous!! Thanks to an amazing staff who made the stay wonderful! Looking forward to coming here again!

Family

4/10

Poor

25 Apr 2026

Matt

It wasn’t even hot in Galveston. It was maybe 80° and the air conditioner in the room could not keep up with the exterior humidity. It was truly pathetic. The beds are worn out. It’s like sleeping on a pillow. There’s way too soft. This hotel is in dire need of a PIP.

10/10

Exceptional

25 Apr 2026

John

Great place , balcony was a little small but the view was incredible. Also a great Taco truck a block away.

Partner

10/10

Exceptional

23 Apr 2026

Tracy

The place was in a great location, variety of food close by. The staff was amazing and very helpful, nice clean rooms and facilities.

Partner

10/10

Exceptional

21 Apr 2026

Bethany

Super friendly staff and clean room!!!

Family_with_children

10/10

Exceptional

19 Apr 2026

Zemka

I love this hotel ,nice and clean . Nothing to complain there ,I definitely recommend stay. Breakfast on other hand I personally didn’t like. Little bit variety would definitely make a difference.
Overall yes, definitely positive

Friends

2/10

Poor

18 Apr 2026

Ivette

Unfortunately we booked during Mustang weekend which was bad enough, got absolutely no sleep. Aside from that, the pullout was uncomfortable, the breakfast lack luster, screen for the wall cooling unit was busted and pillows were sheets of paper. Staff was unprofessional and unfriendly. The area was skeevy. Do not recommend.

Family_with_children

10/10

Exceptional

18 Apr 2026

ShiAnne

great stay with beautiful view

Self

10/10

Exceptional

17 Apr 2026

Raquel

Super clean which was lovely. Thank you. Loved the all day coffee. Wasn’t thrilled with the parkade not being attached. Pool was ice cold.

Friends

10/10

Exceptional

15 Apr 2026

Svetlana

Clean room. Room didn’t smell bad. Air conditioning was working well and wasn’t loud. Beds were very clean and comfortable. Coffee and water was in the room for free. Staff was very friendly and accommodating.

Partner

10/10

Exceptional

14 Apr 2026

Christine

Awesome hotel!! Everything fabulous

Friends

4/10

Poor

14 Apr 2026

Elundus

The main reason I selected the Holiday Inn Express was because it had a Beach view room available. I selected it, I paid for it upfront, at check-in I again requested the beach view I had paid for only to be given a room with an large open field with just a partial view of the beach. I again approached the hotel front desk and requested a room with a beach view and was only offered a room with less of a beach view than the one I had already been given. No thanks to the Holiday Inn Express Galveston Beach for ruining my wife and I 9th Anniversary weekend.

Partner

6/10

Pleasant

12 Apr 2026

Kayla

I enjoyed the cinnamon rolls for breakfast. The original guy who checked us in, reversed our check in process, but the manager stepped in and handled the situation for us.

10/10

Exceptional

11 Apr 2026

Roxie

The breakfast menu was not as good as I remember it being the last time, but I got full I had a beach view room. and the room was very clean and the bed was very comfortable. The staff was exceptionally friendly and helpful.

Self

10/10

Exceptional

11 Apr 2026

Booker

Breakfast was good

6/10

Pleasant

10 Apr 2026

Kimber

Breakfast was good and the room was clean. I didn't realize you had to pay to park. The amenities are few and the pool area is small and not private at all but you can walk to the beach.

Self

10/10

Exceptional

09 Apr 2026

Chris

The hotel is very clean and staff is nice. Unfortunately pool heater was broken, that was a disappointment. But this is very nice place and great location The breakfast was good.

Partner

10/10

Exceptional

08 Apr 2026

Rebecca

Perfect location! Beautiful views

Family_with_children

10/10

Exceptional

08 Apr 2026

ronald

Very clean, very nice, amazing staff

Self

10/10

Exceptional

06 Apr 2026

Hemisha

Sunrise from your bedroom overlooking the pier is a dream start to a vacation. All the rooms overlooking the ocean were fantastic. The staff were incredibly fun inviting and friendly. The food was delicious when a common breakfast staple gets turned into delightful goodness every morning is something to wake up for early and come back to. Thank you, Galveston for the cute little treats. The kids were able to pick up and enjoy and the fun games on the side.

Family_with_children

10/10

Exceptional

06 Apr 2026

Jasmine

clean room

8/10

Excellent

06 Apr 2026

Theresa

You have to pay to park in the parking garage unless you can find street parking. There was no street parking when we showed up so we had no choice but to pay the $15 a night parking

Partner

10/10

Exceptional

04 Apr 2026

Sharlia

Clean room, nice breakfast, comfortable beds, and incredible location

8/10

Excellent

04 Apr 2026

Christopher Scott

Good breakfast and had a view of the beach.

6/10

Pleasant

04 Apr 2026

Inga

Elevator broken - room cancelled mistakenly - could hear people next to us entire conversation in morning! Shades in room didn’t work.

4/10

Poor

03 Apr 2026

Jeanette

Our room was next to a the back of a restaurant, couldn’t be on the balcony because the trash containers were there and the smell was awful.

Family_with_children

10/10

Exceptional

02 Apr 2026

Marion

Room was very nice, breakfast was fresh, staff was friendly! Wasn't crazy about the parking garage being a little far.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Mary

First they charge 15.00 a day for parking which you are never told about untill you see it on your final invoice.
The key card didn't work on the door so it had to be changed out that took 30mins.
The biscuits at the breakfast were rock hard .

The beds were comfortable
The room balcony was nice

Family

10/10

Exceptional

29 Mar 2026

Tommy

Yes very nice

Partner