Surf Motel And Apartments

United States , Galveston - TX
galveston, 928 Avenue M
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50 reviews shown

2/10

Poor

31 May 2026

Jeremy

I got 2 rooms and neither of them had and hot water what so ever. The a/c in 1 room didn't work at all. The refrigerator in the other room didn't work at all. I'm a bigger guy and I literally could not fit threw the opening \"maybe 12\" given to enter the shower at all. Honestly this place is bottom of the mill trash motel.

Family_with_children

6/10

Pleasant

16 May 2026

Monica

I am grateful for everything,The people at the front desk are nice, family
Feeling , the room looked dark needs more lighting, under the bathroom sink there was lots of mold it was black :/ the shower was good , no breakfast , please bring your own towels and blanket to sleep ..Is close to the beach..I like the cats :)
They do not let you check out later than 11:00 ;/ when you get to the motel it does not look very nice from the outside, and I felt little unsafe if you have children with you , but at night they have lot of light inside , it was not the worse motel I guess .. the tv worked fine. The fridge worked , the AC does not stop all night :/ and after staying there my nose hurts is like an infection I guess .. probably the mold and the AC not sure , 1 night is ok..:) the price was ok ..always thankful:)

Family_with_children

4/10

Poor

10 May 2026

Mikel

It was clean, the AC worked fine and parking was ok. Some minor things that we observed were no toilet paper holder, bathtub shower faucet dripping constantly, no closet or hook to hang clothes on and no regular pillows on the bed, but the decorative ones were comfortable and no Kleenex. Also, had to get someone from the office to set up the TV and if you turned it off, you had to have someone come set it up again.

Partner

10/10

Exceptional

05 May 2026

Emily

The owners are very friendly and helpful. Beautiful views, half the price. It's nothing fancy, but it's safe and cozy

Friends_and_family Family

2/10

Poor

01 May 2026

Sammie

Disgusting, the room had so many roaches and the bathroom was not cleaned.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

seyed

Unexpected situation

Partner

8/10

Excellent

27 Mar 2026

Jonathon

It's exactly what you expect and a good price for the area. Room stay nice and cold with the air conditioner. The balcony on the Upper Floor was really nice to have. Not much to it very simplistic and the front desk staff was great

4/10

Poor

23 Mar 2026

Amanda

Staff was not very friendly beds are way to hard and they will not give extra pillows

Friends

2/10

Poor

22 Mar 2026

Elijah

I had a very disappointing stay at this hotel. The mattress had multiple stains on it—and not just minor ones—which made it extremely uncomfortable and unsanitary. The toilet was unreliable and didn’t work properly most of the time, which was a huge inconvenience. On top of that, the shower looked like it was barely put together and didn’t feel safe or clean to use.

The only positive part of my experience was one staff member who was kind and helpful, but unfortunately, that alone doesn’t make up for the overall condition of the room and facilities.

I would not recommend anyone to stay here.

Family

10/10

Exceptional

15 Mar 2026

Patrick

Parking was super easy to figure out and we loved being able to look out our big window and seeing our car and the beach ac and heater worked great staff was super friendly all in all was a great experience here

Family_with_children

8/10

Excellent

01 Mar 2026

Allie

You get exactly what you pay for. It wasn’t “clean clean”, but for $60 a night with a seawall view, we will be returning. The family staff was very friendly and we felt safe. Thank you so much!

Friends_and_family Family

4/10

Poor

15 Feb 2026

Theresa

If it wasn't for the ocean view I would have asked for a refund. The room was very dirty, toilet, bathroom and floors. Beds and towels were clean. Staff was nice. For 100$ I was very disappointed to have to clean it up! They need better housekeeping!

Leisure

4/10

Poor

15 Feb 2026

Tiffany

Room was very out dated... First room they offered had roaches. So they offered another room which we ended up staying because we weren't able to find another room such short notice with Mardi Gras going on. The second room was 2 beds. They only offered a set of towels when 2 people were and TV didn't work staying

6/10

Pleasant

14 Feb 2026

Emily

Beds were extra hard, very noisy but the employees were very nice

2/10

Poor

10 Feb 2026

george

all bad

Leisure Self

4/10

Poor

08 Feb 2026

Roland

Not knowing the area, I didn’t know the hotel was between a tavern on one side and a liquor store on the other side and it was Mardi Gras. My door wouldn’t close, the staff did come to try to fix it but could not and so I was moved to another room. The TV was difficult to get going and had to call staff for that. The lighting was poor. Outlets were not near my bed so I had to get an extension cord to plug my CPAP in. It was a noisy area. The space between the toilet and shower was so cramped I could barely get on the toilet. The light switches were in very illogical places, sometimes high up and out of the way. Some towels were threadbare. No complimentary little bottles of shampoo or conditioner. It was bare bones. In general the motel needed major repairs and upgrades. They just get business because they are very near the water. The price was okay compared to others in the area but I would say it would be worth paying $50 more to stay at a better place. I called the staff on call 5 times and I will give him credit for responding and in a friendly manner trying to resolve issues.

Friends_and_family Friends

2/10

Poor

08 Feb 2026

Marc

Room smelled like mildew. It was in disrepair. Roof leaked. No TV remote.

Leisure Self

10/10

Exceptional

05 Feb 2026

Drew

Impressive for the money I paid. the front desk was helpful. Good view of the beach.

Self

8/10

Excellent

31 Jan 2026

David

Clean and friendly staff; very basic older room but great price

Leisure Self

4/10

Poor

26 Jan 2026

Ira

TV was not working,shower needed renovation

4/10

Poor

25 Jan 2026

James

Very noisy in room over the liquor store

Friends_and_family Friends

2/10

Poor

20 Jan 2026

Andrea

Very sketchy! Run down, street parking only and pretty sure there is unlawful activity in and around this area. I felt very unsafe with my family there! Don’t take your kids please

Leisure Family

4/10

Poor

19 Jan 2026

Shawna

Roaches everywhere.

Leisure Family

10/10

Exceptional

11 Jan 2026

Beverly

Everything was great

Leisure Friends

8/10

Excellent

10 Jan 2026

Jonathan

Yes

2/10

Poor

03 Jan 2026

Christine

I have stayed at this hotel before with no problems but last night was horrible because it wasn’t until late last night that I discovered that I was in the roach motel. It was so horrible, I called the office and nobody answered. So I sent a text message, again no response. I will not be back for awhile , hopefully they will fix the problem and exterminate.

8/10

Excellent

18 Dec 2025

Jesse

The staff is friendly, the rooms were clean and it’s right next to the beach

Friends_and_family Family

8/10

Excellent

25 Nov 2025

AMIE

ACCESS, FRIENDLY STAFF

Leisure Family

4/10

Poor

18 Nov 2025

Gail

Really old hotel

2/10

Poor

15 Nov 2025

Omar

6/10

Pleasant

26 Oct 2025

James

Place is a little run down but nice location. Access to the beach across the road was the best part of the trip. Staff could barely speak English and had to call a translator to finish our stay. They were very nice people and the rooms were nice, just a little dirty.

Partner

2/10

Poor

25 Oct 2025

Charles

This is the worst place I have ever stayed. It’s in such poor shape that I can understand how it hasn’t been shut down for poor conditions. Even the Uber driver was scared to drop me off here.

Leisure Self

6/10

Pleasant

25 Oct 2025

Christianne

Value for the price

It has so much potential to be great! The hotel was very fun down, But it’s the value for the price. Staff was friendly and we had everything we needed for an overnight stay.

Partner

10/10

Exceptional

25 Oct 2025

karen

The staff was wonderful and friendly. The room was small but clean and comfortable. Beach access was not close, but there was a beach view from the room.

Partner

6/10

Pleasant

19 Oct 2025

Melodie

The price was right. However, the saying is true that you get what you pay for. Parking was no problem and you can see the beach from the window. After the noise stopped around midnight (sounded like furniture was being moved) but we never looked. We fell asleep. Actually got a good night sleep. A/C worked very well. The main thing is it’s not kept up. Things that get broken just stay that way, I guess. No towel or toilet paper bars, bathroom door knob was very loose and just needed tightened, cabinet under the sink had water damage so was screwed shut, soap holder in shower was broken. Sheets and floors were clean and we were very thankful for that!

2/10

Poor

12 Oct 2025

Suhasreddy

There is no parking in first place, and the Hotel is maintained terrible, I don't wish to recommend this to anyone, Just see before you take don't believe pictures

Partner

6/10

Pleasant

10 Oct 2025

Jeffry

All not horrible. Be open minded

Partner

2/10

Poor

01 Oct 2025

Matthew

This place is terrible, mysterious, and looks like a crime scene. Please do not go there or make any booking. They steal my money and never return or give me a room.
Someone should take serious action against them and shut down this fraud and scam, which is completely ongoing here.

Self

10/10

Exceptional

28 Sep 2025

Nathan

This place is in a really great location across from an Italian restaurant and right next door to several bars. The staff was super friendly and the view was perfect. It's nothing fancy but if you just want to hang out at the beach it's perfect

Partner

10/10

Exceptional

25 Sep 2025

Robert

Everything was good as usual

Leisure Partner

8/10

Excellent

24 Sep 2025

Raquel

I wish they had an ice machine.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Tabitha

I like my stay there the only thing that would have been better was if the television worked.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Amy

Clean, quiet, right across from the beach

I booked an overnight stay in a double queen room. Everything was clean right across from the beach and I will be visiting again.

Partner

8/10

Excellent

31 Aug 2025

Richard A

Bang for your buck

Great location. Close to the water. Great friendly staff. Room 10 is a GREAT room...open well lit. Clean.

Room 10 should be better marked so easier to find.

Partner

2/10

Poor

29 Aug 2025

Deepthi

Room was very tiny and it smells so bad

2/10

Poor

24 Aug 2025

Breanna

Do not go

2/10

Poor

14 Aug 2025

Nicki

The place did not look like the picture. It was nasty and stunk and was not in a good part of town. They did not confirm my reservation or have me sign anything. I chose a property that I would pay at the property and they took the money out that morning before I got there that afternoon. I’ve been trying to get my money back bc we did not even stay there. It was 175$ per room for 2 rooms and it was not worth 50$ a night. So we ended going to another hotel to stay.

Leisure Family

6/10

Pleasant

07 Aug 2025

Ryan

I love the staff and the location

2/10

Poor

06 Aug 2025

Elizabeth

Dont stay here

This place was horrible should be condemned

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Brandi

Great location and clean.

The price was great. If you’re looking for fancy it is not for you. If you’re looking for clean awesome location that won’t break the bank check it out. We plan to stay there on our next trip back.

Friends_and_family Family