ALMA PICKHLER
Not bad overall but could do better
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Surf Motel And Apartments
Galveston - TX · United States
928 Avenue MView location
6.6/10Good181 Reviews
Cleanliness6.2/10 6.2
Service7.6/10 7.6
Comfort6.6/10 6.6
Condition6.0/10 6.0
Amenities5.6/10 5.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surf Motel And Apartments
With a stay at Surf Motel and Apartments in Galveston (San Jacinto), you'll be within a 5-minute drive of Galveston Seawall and Port of Galveston Cruise Terminal. This motel is 1.8 mi (3 km) from Port of Galveston and 1.3 mi (2.2 km) from Galveston Island Historic Pleasure Pier.
Make yourself at home in one of the 21 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Free self parking is available onsite.
Popular amenities
Parking available
Concierge
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Private host property
Pets not allowed
Important information
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
-
Minimal age
21
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Porretto Beach
0.2 km / 0.1 mi
Galveston Beach
0.3 km / 0.2 mi
East End Historic District
0.4 km / 0.2 mi
Seawall Beach
0.5 km / 0.3 mi
Sacred Heart Catholic Church
0.8 km / 0.5 mi
Bishop's Palace
0.8 km / 0.5 mi
Lost Bayou
0.8 km / 0.5 mi
University of Texas Medical Branch
1 km / 0.6 mi
Rebecca Sealy Hospital
1.1 km / 0.7 mi
San Jacinto Park
1.1 km / 0.7 mi
Porretto 27th Street
1.1 km / 0.7 mi
UTMB Health John Sealy Hospital
1.1 km / 0.7 mi
Stewart Beach
1.2 km / 0.7 mi
The Bryan Museum
1.4 km / 0.9 mi
Reedy Chapel
1.4 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Surf Motel And Apartments
50
reviews shown
Jose
Rooms are alright, small but kept up, parking though could be problematic. The staff is wonderful
Hemanth Reddy
If you want to consider the inside the rooms for neatness or cleanliness , I would not suggest this , i didn’t like the stay paying for a hotel which feels like can fall apart any time. TV doesn’t work , no parking , no hot water , lines feels like didn’t wash well, bed moves a lot being spring. Doors need to be pulled very hard everything is to tough to pull , have to full multiple times to open doors or close doors.
Robert
The room was nice. It was clean. The showers are good. The bathroom was clean. Everything was pretty good about this motel, except for parking. There’s hardly anywhere to park for this motel other than paying to park somewhere and having to walk back to your motel, that was literally the only bad thing about that place is nowhere to park. Everything else was great.
Lena
The staff was extremely nice. The only complaint I have is the room smelled like mildew. It's a bed & a bathroom which served it's purpose. It was very clean though. We wanted a room on the beach & that's what it is.
Edward W
Found gnats, roaches, and silverfish. Leaking toilet supply line (was fixed later on first day), water dripping from ceiling during rains, gap under entry door an inch high that could allow insects entry, cold water shower, slow draining bathroom sink, parking was on the street and first come first serve, television connection failed multiple times. Shower tile work was amateurish with cracked and mostly missing grout, exposing edges to my sensitive feet. I don't mind that this is an older property, and staff were friendly and helpful otherwise, but conditions were less than satisfactory.
Nancy
Room was very clean great water pressure friendly and helpful staff, parking is limited.
Erika
I’m rent 2 room and surprise the charge 3 rooms
Nancy
Great bed. Ac was good too. The counters were all wet.
Matthew
Dirty place, yellow stains on the bed and sheets, hair everywhere including the bed, sink, and shower. The owner was nice enough to let us switch rooms, but no one was able to sleep after that. Spent $150 for one night. Should’ve shopped around a bit more. There’s better hotels for that price imo.
Jeremy
I got 2 rooms and neither of them had and hot water what so ever. The a/c in 1 room didn't work at all. The refrigerator in the other room didn't work at all. I'm a bigger guy and I literally could not fit threw the opening \"maybe 12\" given to enter the shower at all. Honestly this place is bottom of the mill trash motel.
Monica
I am grateful for everything,The people at the front desk are nice, family
Feeling , the room looked dark needs more lighting, under the bathroom sink there was lots of mold it was black :/ the shower was good , no breakfast , please bring your own towels and blanket to sleep ..Is close to the beach..I like the cats :)
They do not let you check out later than 11:00 ;/ when you get to the motel it does not look very nice from the outside, and I felt little unsafe if you have children with you , but at night they have lot of light inside , it was not the worse motel I guess .. the tv worked fine. The fridge worked , the AC does not stop all night :/ and after staying there my nose hurts is like an infection I guess .. probably the mold and the AC not sure , 1 night is ok..:) the price was ok ..always thankful:)
Feeling , the room looked dark needs more lighting, under the bathroom sink there was lots of mold it was black :/ the shower was good , no breakfast , please bring your own towels and blanket to sleep ..Is close to the beach..I like the cats :)
They do not let you check out later than 11:00 ;/ when you get to the motel it does not look very nice from the outside, and I felt little unsafe if you have children with you , but at night they have lot of light inside , it was not the worse motel I guess .. the tv worked fine. The fridge worked , the AC does not stop all night :/ and after staying there my nose hurts is like an infection I guess .. probably the mold and the AC not sure , 1 night is ok..:) the price was ok ..always thankful:)
Mikel
It was clean, the AC worked fine and parking was ok. Some minor things that we observed were no toilet paper holder, bathtub shower faucet dripping constantly, no closet or hook to hang clothes on and no regular pillows on the bed, but the decorative ones were comfortable and no Kleenex. Also, had to get someone from the office to set up the TV and if you turned it off, you had to have someone come set it up again.
Emily
The owners are very friendly and helpful. Beautiful views, half the price. It's nothing fancy, but it's safe and cozy
Sammie
Disgusting, the room had so many roaches and the bathroom was not cleaned.
seyed
Unexpected situation
Jonathon
It's exactly what you expect and a good price for the area. Room stay nice and cold with the air conditioner. The balcony on the Upper Floor was really nice to have. Not much to it very simplistic and the front desk staff was great
Amanda
Staff was not very friendly beds are way to hard and they will not give extra pillows
Elijah
I had a very disappointing stay at this hotel. The mattress had multiple stains on it—and not just minor ones—which made it extremely uncomfortable and unsanitary. The toilet was unreliable and didn’t work properly most of the time, which was a huge inconvenience. On top of that, the shower looked like it was barely put together and didn’t feel safe or clean to use.
The only positive part of my experience was one staff member who was kind and helpful, but unfortunately, that alone doesn’t make up for the overall condition of the room and facilities.
I would not recommend anyone to stay here.
The only positive part of my experience was one staff member who was kind and helpful, but unfortunately, that alone doesn’t make up for the overall condition of the room and facilities.
I would not recommend anyone to stay here.
Patrick
Parking was super easy to figure out and we loved being able to look out our big window and seeing our car and the beach ac and heater worked great staff was super friendly all in all was a great experience here
Allie
You get exactly what you pay for. It wasn’t “clean clean”, but for $60 a night with a seawall view, we will be returning. The family staff was very friendly and we felt safe. Thank you so much!
Theresa
If it wasn't for the ocean view I would have asked for a refund. The room was very dirty, toilet, bathroom and floors. Beds and towels were clean. Staff was nice. For 100$ I was very disappointed to have to clean it up! They need better housekeeping!
Tiffany
Room was very out dated... First room they offered had roaches. So they offered another room which we ended up staying because we weren't able to find another room such short notice with Mardi Gras going on. The second room was 2 beds. They only offered a set of towels when 2 people were and TV didn't work staying
Emily
Beds were extra hard, very noisy but the employees were very nice
george
all bad
Roland
Not knowing the area, I didn’t know the hotel was between a tavern on one side and a liquor store on the other side and it was Mardi Gras. My door wouldn’t close, the staff did come to try to fix it but could not and so I was moved to another room. The TV was difficult to get going and had to call staff for that. The lighting was poor. Outlets were not near my bed so I had to get an extension cord to plug my CPAP in. It was a noisy area. The space between the toilet and shower was so cramped I could barely get on the toilet. The light switches were in very illogical places, sometimes high up and out of the way. Some towels were threadbare. No complimentary little bottles of shampoo or conditioner. It was bare bones. In general the motel needed major repairs and upgrades. They just get business because they are very near the water. The price was okay compared to others in the area but I would say it would be worth paying $50 more to stay at a better place. I called the staff on call 5 times and I will give him credit for responding and in a friendly manner trying to resolve issues.
Marc
Room smelled like mildew. It was in disrepair. Roof leaked. No TV remote.
Drew
Impressive for the money I paid. the front desk was helpful. Good view of the beach.
David
Clean and friendly staff; very basic older room but great price
Ira
TV was not working,shower needed renovation
James
Very noisy in room over the liquor store
Andrea
Very sketchy! Run down, street parking only and pretty sure there is unlawful activity in and around this area. I felt very unsafe with my family there! Don’t take your kids please
Shawna
Roaches everywhere.
Beverly
Everything was great
Jonathan
Yes
Christine
I have stayed at this hotel before with no problems but last night was horrible because it wasn’t until late last night that I discovered that I was in the roach motel. It was so horrible, I called the office and nobody answered. So I sent a text message, again no response. I will not be back for awhile , hopefully they will fix the problem and exterminate.
Jesse
The staff is friendly, the rooms were clean and it’s right next to the beach
AMIE
ACCESS, FRIENDLY STAFF
Gail
Really old hotel
Omar
S
James
Place is a little run down but nice location. Access to the beach across the road was the best part of the trip. Staff could barely speak English and had to call a translator to finish our stay. They were very nice people and the rooms were nice, just a little dirty.
Charles
This is the worst place I have ever stayed. It’s in such poor shape that I can understand how it hasn’t been shut down for poor conditions. Even the Uber driver was scared to drop me off here.
Christianne
Value for the price
It has so much potential to be great! The hotel was very fun down, But it’s the value for the price. Staff was friendly and we had everything we needed for an overnight stay.
karen
The staff was wonderful and friendly. The room was small but clean and comfortable. Beach access was not close, but there was a beach view from the room.
Melodie
The price was right. However, the saying is true that you get what you pay for. Parking was no problem and you can see the beach from the window. After the noise stopped around midnight (sounded like furniture was being moved) but we never looked. We fell asleep. Actually got a good night sleep. A/C worked very well. The main thing is it’s not kept up. Things that get broken just stay that way, I guess. No towel or toilet paper bars, bathroom door knob was very loose and just needed tightened, cabinet under the sink had water damage so was screwed shut, soap holder in shower was broken. Sheets and floors were clean and we were very thankful for that!
Suhasreddy
There is no parking in first place, and the Hotel is maintained terrible, I don't wish to recommend this to anyone, Just see before you take don't believe pictures
Jeffry
All not horrible. Be open minded
Matthew
This place is terrible, mysterious, and looks like a crime scene. Please do not go there or make any booking. They steal my money and never return or give me a room.
Someone should take serious action against them and shut down this fraud and scam, which is completely ongoing here.
Someone should take serious action against them and shut down this fraud and scam, which is completely ongoing here.
Nathan
This place is in a really great location across from an Italian restaurant and right next door to several bars. The staff was super friendly and the view was perfect. It's nothing fancy but if you just want to hang out at the beach it's perfect
Robert
Everything was good as usual
Location & surroundings
Surf Motel And Apartments
928 Avenue M, Galveston, United States
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