Name: Harbor House
Address: Pier 21 Number 28, Galveston, 77550, US

6/10

Pleasant

03 Aug 2026

Danielle

The rooms were clean and over all the place is nice! Both times we were there the shower leaked all onto the floor into a standing puddle around the toilet and the bathroom has no vent which makes the bathroom humid at all times even if the room is cool

10/10

Exceptional

03 Aug 2026

Jane

This hotel is amazing. Short walk to the strand, and to the cruise port. Will definitely stay here again when I’m in Galveston!

10/10

Exceptional

03 Aug 2026

John

Is very clean

10/10

Exceptional

03 Aug 2026

Laura

Great hotel!

10/10

Exceptional

02 Aug 2026

Darren

My wife and I really enjoyed staying at this hotel! Our room was very clean, staff was nice and attentive, and the location was walking distance from many attractions. We will absolutely be staying here again!

6/10

Pleasant

02 Aug 2026

Michael

The whole hotel smells musty and old. We left before breakfast because you could see what they serve on the second floor when you get off the elevator. It looked like a bunch of processed junk. We r glad we were only staying for the night on our way thru.

10/10

Exceptional

02 Aug 2026

Joshua

Great place! Layout is a bit confusing.

8/10

Excellent

02 Aug 2026

Juelet and Thomas

Very convenient to walk to the cruise terminal, dinner at Katie's, and a short walk to the strand. Pricey but convenient.

8/10

Excellent

30 Jul 2026

Melissa

The option for a pool at another facility was nice as they don’t have one onsite, nice stay there.

2/10

Poor

29 Jul 2026

dorothy j.

There was construction everywhere. It was over priced

8/10

Excellent

29 Jul 2026

Ricky

Had a good stay and will stay here in the future trips

10/10

Exceptional

26 Jul 2026

Paul

Very comfortable and conveniently located to the Strand, harbor related activities, and many great restaurants. The staff were very friendly, especially Dee. She went above and beyond to make sure that we had a wonderful stay. Parking was convenient and safe. Will definitely return!

10/10

Exceptional

23 Jul 2026

William

Amazing location, cool vibe, huge rooms, great views and helpful staff.

8/10

Excellent

21 Jul 2026

Debra

Our stay was good. However, the phone in our room didn't work but the staff attempted to fix the problem. The hotel is a bit dated but it was clean. The staff was very pleasant and professional. I would stay here again.

Partner

10/10

Exceptional

20 Jul 2026

Ralph

Always a pleasure to stay here! Never disappointed with staff and the ambience. Only thing we had an issue with was we left to take a walk and when we came back it looked like someone used our shower. Nothing was moved or missing but the bathroom door was closed and it was humid and lots of condensation. As if someone took a hot shower. Maybe a notice to future guests when there’s construction in the property. Don’t know where to park until we got out to check in.

Partner

10/10

Exceptional

20 Jul 2026

Kay

Excellent clean and friendly hotel just wish it had a resraurant as most local ones were fully booked. The building work was considerate to the guests . The staff go out of their way to help you.

Partner

10/10

Exceptional

20 Jul 2026

John

Great location

Partner

8/10

Excellent

19 Jul 2026

Kevin

Overall this is a great and convenient location if you're going on a cruise.

Family_with_children

10/10

Exceptional

19 Jul 2026

Kathleen

GREAT

10/10

Exceptional

19 Jul 2026

Patrick

The staff was very helpful

Partner

10/10

Exceptional

19 Jul 2026

Sheri

Quiet and close to restaurants and the strand. Great location nice boutique hotel

6/10

Pleasant

13 Jul 2026

Heather

This hotel was only good for its proximity to the Royal Caribbean port.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

John

Great hotel for a family of 5 with adjoining rooms before cruise. Also provided parking during cruise. Great stay; walking distance from great restaurants and the Strand.

Family_with_children

10/10

Exceptional

12 Jul 2026

Glen

Nice big room and very clean. Great location.

10/10

Exceptional

10 Jul 2026

Marty

The staff was incredibly friendly and helpful. Thanks Ms. D! Even though there was roadwork being done throughout the night, we always enjoy our stay here. The rooms are spacious, clean, and cool, and they have the best ‘continental’ breakfast we have experienced. The private parking lot was blocked off due to construction, but they provided close, easy parking in a public lot for the same fee.

Family

6/10

Pleasant

07 Jul 2026

Alexa

The room was clean but breakfast wasn’t the best and had limited options. The parking lot was under construction and was hard to find how to access the parking lot for the hotel. We were unaware of it beforehand, and had to navigate construction in the rain. Was told the hotel shuttle would take us to the cruise terminal, which they did, but was told it was a 2 mile drive, when it was closer to a .7 mile drive using the access roads between properties. We were told at check in, after booking the shuttle, that when getting off the cruise, it would take at least 1.5 hours to get to our cars due to the shuttle assisting a few hotels. Again, this was not disclosed at the time of booking. Due to the long wait for the shuttle van upon returning, we had to get an uber to pick up our cars. We were not happy to see we could have walked. The entire experience, including the hotel stay and breakfast, plus the shuttle, felt expensive for the value offered.

Family_with_children

10/10

Exceptional

07 Jul 2026

Pamela

The hotel was wonderful. It is located right next to the cruise ship pier and shopping/restaurants. The hotel was immaculately clean, rooms were spacious, and Dee at reception welcomed us with a big warm smile. We will absolutely stay at this hotel again!

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Zac

Parking in the adjacent lot while construction was being done by the main entry was less than convenient and the breakfast could be better

Partner

8/10

Excellent

07 Jul 2026

Zac

Breakfast could be better

Partner

8/10

Excellent

07 Jul 2026

Zac

Breakfast could be better

Partner

10/10

Exceptional

05 Jul 2026

Paul

Good people.

Family

8/10

Excellent

04 Jul 2026

GARY

Pros: location, location, location… Very close to the Carnival Jubilee cruise port. Was able to watch the ship come in the morning we boarded, just a short five minute walk to get onto the ship from the hotel. Also just too short blocks away from the strand street and/or the main tourist area. Our bed was comfortable and we liked how open and airy the room was.

Areas for improvement: the bathroom sink was not very user-friendly, also the the hot water to the shower was just warm…despite being turned all the up. The breakfast offered on the second room floor was just OK. The grab and go options were above average the hot items specifically the pancakes were awful. We ended up going to Starbucks on the second morning. Overall, we would stay here again because of the location.

Partner

10/10

Exceptional

04 Jul 2026

William

Our Harbor House stay was excellent. The property wasclean,safe,very well designed and easy with adjacent parking. The staff was excellent will Consierge Travis at the front desk being very accomidating.
Thank You!

Family_with_children

10/10

Exceptional

03 Jul 2026

Raymond

Great place. Beds were amazing

8/10

Excellent

03 Jul 2026

Cristina

Most helpful staff - Dee . Property needs updating , and better cleaning . Location is fantastic.

Family_with_children

10/10

Exceptional

02 Jul 2026

Sylvia Anne

Yes

Friends

4/10

Poor

01 Jul 2026

D'Anne

Upon arrival, construction made it difficult to find the parking lot. We had to call for instructions. Check-in was fine but not personable. We asked for a restaurant recommendation, and the clerk seemed hesitant to suggest anything. The check-in area smelled old and dirty though it didn’t look old and dirty. Our room smelled like dogs and was definitely in need of a deep clean. The toiletries were very minimal and there was no holder for the soap so it had to sit directly on the counter. The bathroom also had no ventilation and fogged up without any water running just due to the door being closed. This also led to the bath towels feeling damp. There is also an opaque window that separates the bathroom from the bedroom. This makes sharing a room difficult. If someone turns on the bathroom light, it lights up the entire hotel room. The “breakfast available” seemed to be a small room with a vending machine with yogurts and breakfast items.

Business Family

8/10

Excellent

01 Jul 2026

Jason

Rooms/Property were clean and well maintained. Great location for our quick one night stay. Only complaint was the guy at the front desk that evening was less and friendly and helpful. Others we dealt with were great though. Definitely recommend.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Thomas

Dee, the receptionist who helped us at the check-in desk, was extremely nice, and helpful to deal with. We arrived early to the hotel after our early arrival flight from CA to Houston, TX, and weren't sure whether we could check-in early. Dee helped us out and arranged for us to do an early check-in at a very minimal charge (per hotel policy). Not only that, Dee found the best 2 rooms available for us (there were 8 of us in the party) that had a good view of the harbor and were right next to each other. She made us feel welcome and helped made our stay at the hotel a pleasant one.

If you ever plan to take a cruise out of Galveston, Texas, I highly recommend staying at the Habor House and Marina at Pier 21 in Galveston, Texas.

Family_with_children

6/10

Pleasant

28 Jun 2026

Mary

Bathroom space and functionality is very limited. The desk clerk asked us if we were getting on a cruise. When we told him yes, he said we couldn’t walk to the port, no sidewalks, had to take an Uber. We decided to test that out. We found it less than a 15 minute walk and nice wide sidewalks. Wonder if he was an uber driver on his off shift or taking a cut from a friend that was an Uber driver.

Family

10/10

Exceptional

27 Jun 2026

Travis

Dee was an awesome host👍👍

Partner

4/10

Poor

27 Jun 2026

Edith

The hotel was beautiful and has a very accommodating location for cruise travelers. However, my chief complaint is that there were crumbs of some sort under the comforter and on the sheet. Was not thrilled about that. And the fact there wasn’t a fitted sheet on the bed. Only flat sheet tucked in so when the covers were pulled back, I mistakenly unmade the bed down to the mattress cover. Overall, it was convenient since we were leaving for a cruise the next morning. Would not have done a longer stay especially for the price and condition of the bed.

Friends_and_family Friends

4/10

Poor

25 Jun 2026

Dianne

High humidity outside with the lack of bathroom vent fan made for a damp feeling room (especially the sheets). Overall could have been cleaner. Staff was very nice. There was ongoing construction directly in front of the hotel.

Family_with_children

10/10

Exceptional

21 Jun 2026

Dwayne

Travis at the front desk is always helpful. The location is perfect for pre/post cruising, sightseeing, and walking the Strand.

Self

10/10

Exceptional

21 Jun 2026

Richard

Our stay was incredible we will definitely stay again

10/10

Exceptional

20 Jun 2026

Carrie

Clean room, close walk to port and great nearby restaurants. Staff was friendly and helpful and beds were comfy!

Family_with_children

10/10

Exceptional

19 Jun 2026

Irene

The room was clean, bed was comfortable, furniture a little worn and the ac was a little noisy. Loved the location, good restaurants just steps for the hotel and walking distance to the strand. There is a lot of construction going on to the roads but still easy to navigate. Would stay there again

Partner

6/10

Pleasant

18 Jun 2026

Terry G

Breakfast was more than 40 minutes late. Went to a local cafe for food.

Partner

10/10

Exceptional

18 Jun 2026

Travis

Close to downtown and the port

Family

10/10

Exceptional

18 Jun 2026

Gary

Great people, great location for a pre-cruise stay!

Partner

10/10

Exceptional

16 Jun 2026

Taylor

Staff was amazing! Can park there to get on cruise ship. Unfortunately no restaurant or bar in hotel but a lot of options very close by. Also had breakfast included in the morning and it was pretty good for free hotel breakfast.

Family_with_children

10/10

Exceptional

16 Jun 2026

Kelly

The room was nice and spacious. The bed was very comfortable. We had a great view of the water and got to see dolphins the next morning. The air conditioner in our room was very loud when it kicked on. Breakfast was not very good in my opinion, fruit was not ripe. A Nespresso machine would have been great for this price point. I’m not a fan of the community coffee. The staff were great with all of our needs. The parking was tricky getting in and out of with a truck and not a great turn radius. The parking felt safe and no worries there except for the Texas gulf mosquitos. The week long cruiser parking was tempting for the price but we didn’t want to shuttle so we paid for up front parking at the terminal. Enjoyed our stay the night before a cruise and highly recommend to others.

Partner

10/10

Exceptional

15 Jun 2026

Carol

I love Harbor House. I stay there often. Dee is my favorite!!!! She always welcomes me with her giant smile and hug.

I do wish someone would open the restaurant where Olympia was. That was THE BEST pre-cruise place to party.

10/10

Exceptional

15 Jun 2026

BRYAN

We stayed here the night before our cruise. It is a nice hotel with nice rooms. They have cruise parking that we paid 15 dollars a day for. Seemed reasonable. They also had complimentary shuttle to and back to the pier that we sailed from.

Partner

10/10

Exceptional

15 Jun 2026

Dorothy

Place was clean.

Family

6/10

Pleasant

15 Jun 2026

carolyn

If you stay there do not expect the shuttle be on time anywhere from one hour to one and a half hour late…They desk tell you the wrong place to stand to meet the bus very poor instructions..the hotel was nice but won’t return

Partner

2/10

Poor

10 Jun 2026

Brandon

Clean

Family_with_children

10/10

Exceptional

10 Jun 2026

Mark

nice

Family_with_children

10/10

Exceptional

09 Jun 2026

Samantha

You cannot beat the location of this hotel! Right on the Strand close to tons of shopping, restaurants and activities. Would stay here every time if we could. It is higher priced, but worth every penny!

Partner

10/10

Exceptional

09 Jun 2026

Martin

Great friendly staff in a great location

Friends

10/10

Exceptional

08 Jun 2026

Melissa

Parking under construction, but rooms clean and great view of the harbor.

Partner

10/10

Exceptional

07 Jun 2026

Mark

Great location to the report and walkable distance to restaurants and bars.

Family

8/10

Excellent

07 Jun 2026

Amber

Woman staff were great. The gentleman not so pleasant. Room wasn’t clean the 2 nights we were there. No shampoos or conditioners in room. You can hear EVERYTHING. Halls were loud at 7am

Family_with_children

10/10

Exceptional

06 Jun 2026

Matthew

Excellent Property.

Friends

10/10

Exceptional

06 Jun 2026

Stacey

Clean friendly conveniently located to carnival jubilee port

Partner

10/10

Exceptional

06 Jun 2026

Matthew

The room was spacious and clean, and the gentleman at the front desk was extremely helpful and friendly.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

ALWYN

This is a great place to stay if you don’t want to be on the beach. Just a block or so off the strand, walking to bars and restaurants is very easy.

Self

10/10

Exceptional

04 Jun 2026

Brook

Great location!

8/10

Excellent

02 Jun 2026

Misty

Parking was issue due to construction and toilet wasn’t flushing.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Elizabeth

Nice hotel close to cruise terminal

2/10

Poor

01 Jun 2026

Lesley

The place was really clean but the staff was not friendly at all and there was no hot breakfast items only cereal and a bagel.

Business

10/10

Exceptional

01 Jun 2026

Eric

Dee is wonderful!

Partner

10/10

Exceptional

01 Jun 2026

Mike

Great place and walked to our port. Close to restaurants as well.

Partner

4/10

Poor

31 May 2026

Mark

I wasn't told it would cost me extra for parking. I booked 2 rooms and they charged me $20 each day for parking. A little ridiculous considering I already paid for the rooms. This was not mentioned on expedias listing either.

Family_with_children

10/10

Exceptional

29 May 2026

Christian

Nice place great location

Partner

10/10

Exceptional

28 May 2026

Linda

Harbor House is our go to hotel in Galveston when we cruise. The staff are wonderful. They treat us like family. They are very clean with comfortable furniture. They are within walking distance of all the cruise piers and restaurants. They have free morning breakfast. They have great parking and have cruise parking available also.

Partner

10/10

Exceptional

28 May 2026

Dytanion

It is close to the strip. Restaurants very near by. Walking distance to Carnival cruise lines. Dolphin boat ride. Parking on premises.

Partner

10/10

Exceptional

28 May 2026

Christina

Staff were excellent, rooms are gorgeous and breakfast was a good selection. Thanks for another great stay!

Partner

8/10

Excellent

27 May 2026

Agustin

Breakfast was poor compared to other same or lower category places. Not hot breakfast items. No staff readily available to make coffee. Coffee pots empty except for decaf and flavored coffee. Disappointing.

Family

8/10

Excellent

27 May 2026

Laura

The rooms and building are clean and well maintained. Great location for those going on a Royal cruise. We parked our cars in the adjacent lot for the time we were away on the cruise. There is road construction so be ready for that!

Our only complaint is the man working the front desk. He seemed to be frustrated with our group. There were only 6 of us and we are all accustomed to travel so our expectations were not demanding or unreasonable. We had never stayed with this hotel before so of course we were not familiar with their extended stay policies. I suggest getting someone who enjoys and appreciates serving others.

We highly recommend Katie’s restaurant! Great service and great food! The fish are caught daily. It is an easy walk across the parking lot. The views were excellent!

Family_with_children

8/10

Excellent

26 May 2026

David

Great location. Room was clean. Excellent property!

Partner

10/10

Exceptional

26 May 2026

Frank

Room was clean and spacious, beds were comfortable. AC had no problem cooling the room. Bathroom was nice and water was hot. Breakfast had plenty of options to choose from including a lot of coffee choices. Parking was right next to the hotel and was safe and secure for your vehicle. Hotel is located right next to a couple of really nice restaurant choices that you can walk to in under three minutes.

Family_with_children

10/10

Exceptional

25 May 2026

Angela

Perfect location to stay overnight prior to our cruise. Room was spacious and clean overlooking the port. We could see our cruise ship docked in the morning and was short walk to terminal. Also close to Galveston Strand for shopping and restaurants. Would definitely stay here again if we ever cruised out of Port of Galveston.

Friends_and_family Family

10/10

Exceptional

25 May 2026

David

!

Family

10/10

Exceptional

25 May 2026

Melissa Dawn

Highly recommended!! From arriving early, allowing us to leave our suitcases at the front desk, to paying a small fee to check-into our room a bit early, Beatrice was so friendly and attentive. They even let us check out a little later, as we were awaiting our boarding time for our cruise. The room was perfect, spacious and the beds/bedding was so comfy! I’m picky and this hotel was top notch for cleanliness and comfort! Cannot beat the location!

Family

10/10

Exceptional

25 May 2026

Celeste

Absolutely love this place! We will stay here everytime!

Friends

10/10

Exceptional

24 May 2026

Darrell

Dee at the front desk was so helpful! Great location and easy to walk to the strand. Recommend staying here for sure.

Partner

10/10

Exceptional

23 May 2026

Danny

First time staying here and we come through Galveston often! We will definitely stay here again! Great location, great staff!!! Clean rooms and property!

Partner

10/10

Exceptional

22 May 2026

Stephen

Great breakfast choices and parking was a breeze (compared to the rest of downtown parking)!

Partner

10/10

Exceptional

20 May 2026

Pamela

Harbor Hotel has exceedingly met our expectation, the room was nice and clean. The bed was very comfortable and the view was exceptional.

We will definitely stay here again. We would definitely recommend this to family and friends, or to anybody that’s looking for a nice reasonable hotel to stay in celebrating their special occasion!

Partner

10/10

Exceptional

20 May 2026

Donna

Wonderful place to stay. Travis is great

Partner

2/10

Poor

16 May 2026

San

Terrible

Friends_and_family Family

10/10

Exceptional

15 May 2026

Dinah

Wonderful place to stay. Clean, nice staff and great location!

Self

8/10

Excellent

15 May 2026

Rebekah

Loved that it was right on the water and a quick walk to coffee shops, seafood restaurants just outside the hotel door. Walk around the pier see the pelican and watch the sunset. If you’re going on a cruise and are able the cruise port is within walking distance. Maybe 3-4blocks for MSC. Great location if you don’t want uber everywhere. I would stay here again.

Partner

10/10

Exceptional

13 May 2026

Marilyn

Breakfast was typical, nothing different or unusual. It was fine.
Parking excellent location and ease of access.
Staff was friendly and helpful.

Self

10/10

Exceptional

13 May 2026

Terry

Everything about this hotel was great! Location, staff, spacious room. Highly recommend

10/10

Exceptional

11 May 2026

Traven

Yes

Partner

10/10

Exceptional

11 May 2026

Terry

Room was clean and smelled great, staff was very friendly and helpful, included breakfast had lots of options!

Partner

10/10

Exceptional

10 May 2026

Jennifer

Beautiful property, great location, friendly helpful staff. The only thing we'd like to see upgraded to coincide with the room rate, woukd be a warm breakfast offering (eggs, bacon, etc.) rather than just high-carb stuff like bagels, muffins, and cereal. Other than that, we enjoy staying here.

8/10

Excellent

10 May 2026

Kimberly

Shower head needed to be replaced.

Partner