Name: Wingate by Wyndham Galveston Beachfront at Seawall
Address: 1402 Seawall Blvd, Galveston, 77550, US

2/10

Poor

19 Jul 2026

Micha

This was the worst day of my life.
The staff was horrible. We never had any toilet paper, and our toilet was broken. Every time we tried to use the bathroom downstairs, they wouldn’t let us. They were so rude about all of the issues going on with our room. We tried to tell them to come fix our toilet, they never did. We even asked for a plunger. They never brought us one. They were no towels, and the floors were disgusting.
I wish I could get my money back for this trip, because it was horrible.

Friends_and_family Friends

4/10

Poor

19 Jul 2026

Alma

we have room 335 (2 nights) mold at walls, flys everywhere, we ask for other room, i have ashtma, and is no one available...really bad...
room 240 (1 night) a/c dont work, sheets has spots, look like they dont change it and flys too...pool is dirty, no good to swim...and parking is not free, they charge $ 15 per night...
For $ 280 at night, we can get better hotrl next time.

Family_with_children

2/10

Poor

19 Jul 2026

Scott

This was one of the worst properties I’ve ever stayed at.. I will be calling corporate and expressing how terrible it was. There was no WiFi, and when letting management know they argued with us, the continental breakfast consisted of cereal and a waffle that I wouldn’t eat if it was the last thing on the planet, they stated there was shampoo conditioner and lotion provided- they were empty and when asking for some they said ok, and never got any. When we needed fresh towels, because room service didn’t show up over the four days we were there… they stated I needed to bring my used towels to them to exchange… they wouldn’t be it to us. And they would give two at a time when our reservation was for 4. The ice machine was broken and the pool was green. The room had a terrible smell to it and our toliet plugged within the first flush. When calling to front desk and stating out Toliet was clogged he said “so what do you want?” And we said the Toliet unclogged he said you can come get a plunger. One was never given and they never fixed it… eventually WE unclogged it… there was cockroaches in the entrance and the management barely spoke English. This was the worst hotel I’ve ever experienced and I will never stay here again! And I will be requesting some of my money back as value for what I paid was atrocious!

Friends_and_family Friends

2/10

Poor

19 Jul 2026

Julio

Fue la peor experiencia que tuvimos en ese hotel hicimos reservación por dos noches cuando llegamos al hotel la avitación tenía un olor terrible empezamos a revisar y las paredes estaban negras de humedad y hongos y no los podíamos quedar en esa aviación fuimos a la recepción a decir que esa aviación esta en pésimas condiciones los ofrecieron otra avitación pero estaban iguales octamos por cancelar buscar otro hotel gracias a Dios que encontramos otro lugar pero ellos los cobraron las dos noches y nunca los reembolsaron el dinero no devolvieron el dinero prácticamente los robaron el dinero. No lo recomiendo

Family_with_children

2/10

Poor

18 Jul 2026

Brianna

This is the worst place I have ever stayed. Hands down the worst. NOTHING Worked, the pool was green, the outdoor shower did not work. There were no blankets on the beds. We were given 2 towels and told to take our dirty towels down to the front desk to exchange for more (there were three of us) no hand towels, no soap. Our toilet was clogged when we got there, the phones didn’t work so I went down to the front to let them know. They told me to come back in 10-15 minutes and they would loan me a plunger.
One night the people next to us, tried to get into our room in the middle of the night through the shared door. Our aide was locked and they started banging on it. We got no cell service and the phones in the room didn’t work so I had to pray and move the desk in front of the door.
I took my daughter down to the “breakfast” hoping to get some juice and there was something green growing in the water dispenser so I made me pour the juice out.
I will never stay in another Wyndham or Wingate. Do better,Expedia. This place should be shut down.

Family_with_children

2/10

Poor

18 Jul 2026

Krystal

I rarely leave reviews, but do read them. When I booked this \"wyndham property\" I didn't think there was any reason to need to look at reviews. I booked a non-ref rate and then looked at reviews a few days before we left, looking for photos of the layout of our 'executive suite'. The reviews were terrifying, but it was non refundable so we packed pillows, sheets, blankets, towels and washcloths and prepared for the worse. At checkin the lobby was cool and clean, the location was fantastic.
We received suite 240 and it was spacious and mostly clean. Some rust and such, but nothing concerning.
The room was warm, but AC was set on 85 so we turned it to 72 and left for the evening. We came back after 11 pm to find the room didn't cool and never got below 77 degrees. I tried to take a shower only to find there was absolutely NO hot water. We only had one towel, but we had our own, and no one else wanted a cold shower anyways.
The pool was unusable, which sucks when it's 100 degrees outside and salt water is your only option, but luckily had family at another hotel down the road.
Breakfast was ok, basic waffles and cereal. We didn't eat here.
I would NOT book again. You need AC and a way to cool off AND to clean off after a day at the beach/pier. Don't stay here.

Family_with_children

4/10

Poor

18 Jul 2026

Elizabeth

I thought the Wyndham hotels were a nicer hotel chain but this was definitely an old rundown Hotel. Two star not three star. Second Wyndham hotel I’ve stayed at where the phone in the room does not work. No way to reach the front desk when you need something and they didn’t answer the phone when I called from my cell phone either. Don’t miss the note where they charge for parking.

Friends

2/10

Poor

16 Jul 2026

William

The pool was green. There was hair on the bedding. No comforter or blankets. Had to ask for towels. Not a good night.

Family_with_children

4/10

Poor

16 Jul 2026

Maggy

Dirty restroom

2/10

Poor

16 Jul 2026

Kari

We had no toilet paper in the room, empty bottles of shampoo, conditioner and soap. The pool was green tinted and not intentionally. Booked online the site said ALL FEES INCLUDED AT BOOKING then when you got to the hotel we had to pay per day to park at the hotel we paid to stay at. Then they took my room fee and charged me a 100 dollar deposit that was Not include in the fees. The guest prior to me was given 3 dirty rooms before they got a clean one and the people argued with them about the room being clean. It was just unprofessional and unorganized. The breakfast looked amazing but the waffle mix pourer was broken and you couldn't use it. We had to pull it out to get the mix and then it tasted rotten. It was just overall terrible. I will never stay at another one of these hotels 😮‍💨

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Mary Lou

Ok but just not what I expected, everything looked old , tv was small bathroom was not updated

Family

2/10

Poor

14 Jul 2026

Wesley

Filthy Hotel, poorly maintained. Found a dirty, damp washcloth in the shower with two used bars of soap.

Stains on the sheets and sand in one of the beds. Dusty, smudged flooring.

Family_with_children

2/10

Poor

14 Jul 2026

Megan

I would give this hotel 0 stars if I could. Please DO NOT stay here. There was mold throughout the entire room. The shower curtain was half black because of how much mold was on it. The pool was bright green. I wasn’t given any towels whatsoever for showering. And to make it worse when I brought it up to the front desk I was told “if you don’t like it you can leave”. Who says that? I was told I would get towels and a new shower curtain. Never came. There were no managers. Not even new staff it was the same 2 guys the entire 2 night stay. The “breakfast” was absolute garbage. And they don’t answer any phone calls so getting a refund through Expedia is not possible apparently. So please do yourself a favor and spend your money somewhere else! This hotel should honestly be condemned.

Family_with_children

2/10

Poor

14 Jul 2026

Sawsan

The room condition was really bad. Sheets were thinning in areas , no mattress pad, paint coming off with active leak above bed. Shower floor tiles peeling , rust on the shower curtain, rust coming from a leak on top of the shower ceiling . Toilet seat elongated on top of a rounded bowl . No coffee maker in room . Green algae all over the pool . All this should be address by the city zoning and planing for sanitary issues as well as the hotel brand . I want my money back

Friends

2/10

Poor

13 Jul 2026

Rocio Isabel

NEVER AGAIN STAYING HERE!!!
1. The pool was green! They obviously don’t do the proper maintenance bc it stays green ( I’m not the only one complaining about it)
2. Bedroom had mold on top of the wall
3. The tv was so old that from the top of the screen it was glitching ( I even had to take he remote to get changed bc it didn’t work)
4. The curtain inside the shower smelled bad , it smelled super musty as soon as you walked in the restroom.
5. Even the walls in the restroom were dirty it looked like smeared poop.
6. The room didn’t even have towels
7.I tried to talk to the staff . he said manger wasn’t there , he gave me his # , manger never answered of course .
Horrible experience overall , don’t stay here . Save your money and go somewhere else .

Partner

8/10

Excellent

13 Jul 2026

Judy

All was very nice except for other guests complaining. I did not like to hear complaints. Certainly when the beach was within walking distance. Mark was extremely helpful at front desk. Of course some of the structure was weathered yet what do people expect being that close to the beach? Thanks for all. No complaints from me!

Partner

8/10

Excellent

13 Jul 2026

Mare Angela

Parking was good.

Family_with_children

2/10

Poor

12 Jul 2026

Natalie

Roaches, gnats, pool water was green. Then there was a hidden $30 feet for parking.

Self

2/10

Poor

11 Jul 2026

Jesse

I don’t usually write reviews, but this is the worst hotel I’ve ever booked! First of all it doesn’t not look anything like the pictures the pool was green/ yellow which we didn’t really mind since we weren’t going to use it. Then we asked for towels, bedsheets and a SHOWER CURTAIN and the front desk told me they’ll send someone to put some, but guess what I never received them. Then we noticed a bunch of cockroaches and feces. The bedsheet was stained and both of entrances had potholes which caused me to damage my vehicle.

Partner

2/10

Poor

11 Jul 2026

Amber

Very disgusting. Room was dirty and hotel was dilapidated. The pictures online do not look like the disgusting hotel.

Family_with_children

4/10

Poor

10 Jul 2026

Tara

The room had dead cockraoches on the floor. The beds had no blanket on them, which we found just thrown in the closet filthy filthy dirty. And to think they charged. Me $100 per fee. My dogs are way cleaner than that crap hole. The breakfast was coffee, no juice, toast, and a few croissants. Nowhere near enough for everyone staying there. What a joke

Family

2/10

Poor

10 Jul 2026

xiaolu

terrible

Family

2/10

Poor

09 Jul 2026

Cynthia

It was not even as nice as a Motel 6. Rooms were small. The beds were made up but they didn't change the sheets. Blood spots and semen rings. And they tried to drop off new sheets expecting me to change them. The outdoor shower to rinse off the sand from the beach was broken. The pool was green. The only good about the hotel was it's location. Right across the street from the beach at a crosswalk.

Friends

2/10

Poor

09 Jul 2026

Evelyn

The hotel was very dirty and so was the restroom. The chair in the room had stains on it. Also we went back because our daughter left her pillow the man at the front desk let us do check and it wasn’t there and he claimed that they just cleaned it when we check out yesterday early morning. The floors of the room were very dusty and not blankets to cover our self’s just sheets.

Family_with_children

2/10

Poor

08 Jul 2026

Thomas

Wasn’t much to like other than its accross from the beach. Your breakfast choices are waffles, apples toast or cereal. If your tv doesn’t work they come in and play with the wires in the back. If they can’t fix it they say it worked yesterday and leave. If the volume doesn’t work they tell you to turn it off and then turn it back on and adjust it real quick. If you have half the tv black and you can’t see the picture they do nothing to fix it’. Plastic ice bags were in the pool the whole 3 days I was there along with other trash. Shower curtain and counter tops had rust stains that dripped on your stuff from the metal thing in the ceiling. Room ceiling looked like the tub or something from the room above had leaked bc the ceiling and walls had water damage to them. If you want to park in your car in the no tell motel parking lot it cost you an extra $15 a day. If you get there early and want to use the lobby restroom they tell you that they don’t have a restroom in the lobby. Even though there is a door with restroom signs. But they are locked. If this has a way to upload pictures I’d add those so you see what you might get when you arrive. Also while there you don’t get a maid service, so you have to use the same towels and wash cloths from the day you arrive and until you leave. So if you go to the beach prepare to have inches of sand on everything and feel like your sleeping on the beach in your bed. Bc the sand on the floor goes where your feet go for days. No broom!

Partner

10/10

Exceptional

08 Jul 2026

naomi

Very nice staff was very friendly room was very nice for the price would definitely come back again

Partner

2/10

Poor

07 Jul 2026

Hala

Do not stay here dirtiest hotel blood on sheets also I have no idea how this place is open.

Self

2/10

Poor

07 Jul 2026

Pantea

I am Not sure who has left these reviews but besides the location, everything else did not at all meet expectations

Family_with_children

2/10

Poor

06 Jul 2026

adelina

Our stay was very disappointing. The property had trash scattered throughout the parking lots, and the indoor common areas had visible spiders and did not appear to be well maintained. The pool was dirty, with trash floating in the water, making it uninviting to use.

Our room also showed signs of previous water leaks and what appeared to be mold, which raised concerns about cleanliness and maintenance.

The complimentary breakfast was very limited, with no fresh eggs, breakfast meat, or fresh juice options.

The check-in experience was equally frustrating. The property would not allow guests to check in before 4:00 p.m., would not hold luggage, and would not allow us to use the facilities or even park on-site before our room was ready. This was especially inconvenient for a beach destination where many travelers arrive well before the standard check-in time.

Overall, the property does not meet the standards I would expect for this area. It has significant maintenance and customer service issues that need to be addressed. I hope ownership invests in improving the guest experience because, in its current condition, I would not recommend staying here.

Family_with_children

6/10

Pleasant

06 Jul 2026

Ron

The staff and front desk worked really hard as we were there for a 4th of July \"BUSY\" weekend. The property itself was in poor shape. There were bugs flying around in the room, and were only given two towels and had to bring the used ones down in order to get a replacement. After checking in, we washed our face to freshin up before dinner. We placed the towed on the shower where a leaky shower head dripped onto the towel. Upon returning, it was brown. There water sourse has a broken pipe somewhere. But with that amount of dirt it was just un sanitary.

2/10

Poor

06 Jul 2026

Sowmya

The property was not clean there were no towels or body wash in the bathroom. There were no comforters on the beds.

Family

10/10

Exceptional

06 Jul 2026

Jeffrey

It was a great stay for the price,great staff, great people!!

2/10

Poor

05 Jul 2026

Karina

Breakfast it’s limited to waffles and coffee the rooms has no shampoo ,3 days of stay and they never showed to clean our room .

Family_with_children

6/10

Pleasant

05 Jul 2026

Gabriel

Sabanas manchadas,cortina del baño igual manchada la tele no funcionaba y almohadas demasiado malas

Friends_and_family Family

2/10

Poor

05 Jul 2026

rachel

Staff completely ignored every concern I had about the sanitation of the room and the broken AC

Family

2/10

Poor

05 Jul 2026

Kobe

There was mold under my sheets dead bugs smashed ever the smell of pot everywhere the toilet paper rolls were not even open and had dirt all over them there was not even a blanket we had a sheet the to cover up with the tv remote look like someone chewed it the lamp held together with duck tape the breakfast o lord bread and waffle that it the juice machine broke ice machine broke the picture online is not the same this place need a deep cleaning new beds it’s terrible about the only good thing was the beach across the street o and if you stay here you gotta pay 35$ to park on there property plus’s your room and a deposit so yea not happy at all with this place there just here to take your money. Disgusting

Friends_and_family Family

2/10

Poor

05 Jul 2026

Jill

Filthy..

Family

4/10

Poor

04 Jul 2026

Jose

TV did not work called them to inform them no one came out. Pillows had blood on them. Bathroom smell like wet dog.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Joshua

The bed was very comfortable, the staff was very helpful, it was located right next to the beach, and they allowed pets. I brought my dog and his crate so that was the main reason we booked a room here, but they charged an extra $25/day as a \"pet fee\". Also, the property and room were not in great shape. The A/C did not cool the room very well, the shower floor was flaking up and delaminating, the shower had poor pressure, the television/remote were not functional, walls had molding falling off the wall, molding sections taped into place, apparent mold, drywall damage, there was an exposed electrical junction box sticking up from the floor beneath the AC system, and there were flies in the room upon arrival. We were there for the beach so we didn't stay in the the room much, but we've no intention of staying here again.

Friends_and_family Friends

2/10

Poor

03 Jul 2026

Judy

Was told when booked the price I see was what I pay. Got there they charged a 15.00 parking fee. Went to the room tv didn’t work, fridge didn’t work phone didn’t work even to call the front desk. No soap or shampoo there was a paper thin bar left from previous guests. Went and talked to Magee about tv he said he would come and fix he came to room couldn’t fix and called someone else said they would be coming to fix no one ever showed up. The pool was green had mustard algae have pictures. I work for a pool company I would let anybody I know swim in that

4/10

Poor

03 Jul 2026

Paul

$15 to park on site, roach in the unit, had 4 people staying night and they gave us two towels. When asked for more they gave us issues and only gave us another hand towel. Made second trip to front desk later to ask again and said could only give 3 until we brought the old ones up front. All while calling me “bruh” and being on his phone while speaking with me. Breakfast milk was rotten spoiled and looked shocked when we told him and asked for fresh milk. Prob one of the worst stays anywhere I have had.

Friends_and_family Family

2/10

Poor

02 Jul 2026

George

I reserved a room for me and my kids and as soon as I entered the room we took our shoes off and the floor was dirty and sticky. One of the lamps stop working as soon as I turned it on they only gave me one towel and the ceiling had mold I wouldn’t recommend this hotel because you can’t even use the swimming pool because it was never cleaned and the water was green. The bed sheets had stains and felt dirty.

Family_with_children

2/10

Poor

01 Jul 2026

HOLLY

Dirty, no bed spreads, tv remote was broken. Pool was green.

4/10

Poor

30 Jun 2026

Michael

TV did not work properly in the room, hair dryer did not work, parking lot and grounds were trashed, trash cans on all stair ways were overflowing both at time of check-in and at check-out, swimming pool water was green. Staff seemed unconcerned.

Self

10/10

Exceptional

30 Jun 2026

Ida

Everything was clean and nice but the pool was nasty

Friends_and_family Family

4/10

Poor

30 Jun 2026

mattew

The property is in a lovely location with ready access to beach.

The room was a nice size. Extra pillow had no pillowcase and was stained. No extra sheets in room for pullout bed. When I asked, they questioned if I had already received some and gave me one flat sheet. No extra blanket or pillowcase. Coffee pot was in cabinet. There was no coffee in room. Empty body wash bottle in bathroom. No shampoo bottle at all. Breakfast is pitiful. Seems old. Not enough cups out. Nothing is refilled. Pool was dirty and green. Pool furniture falling apart, outdoor pool shower not working Rooms are not very well cleaned. Parking is $15 but you are not given a tag, saw people parking from beach. For free. Would not stay again.

Family_with_children

2/10

Poor

29 Jun 2026

Terry

The celings had water damage, front desk made us pay a $150 CASH deposit and did not get it back will never come back to this place.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Laura

The parking lot could really use repairs.

Partner

2/10

Poor

29 Jun 2026

Scotty

Room was nasty. Stains on bed sheets also turned inside out. Hair all over the beds and women's under clothing in restroom. Hopefully they honor a refund.

4/10

Poor

29 Jun 2026

Charnice

The bathroom door looked as though something chewed the bottom of it. Wish I was told about the elevator as well and it smelled like eomeone hotboxed it with cigarettes.
The room was mid although the pictures had it look better. I have nothing great to say about the hotel.
Breakfast was terrible too and the waffle maker cooks the batter but inside was still raw. My child and I only ate cereal and left.
The sink was stopped up the whole time, bathtub had pubes on the bottles…eeeyyuuucckkk
Only thing that kept us from leaving was every hotel was booked or $700+ a night due to the world cup.
The only great thing about it was the beach being across the street and that made my child happy.
Overall, the place needs a lot of work.

Family_with_children

4/10

Poor

29 Jun 2026

Melissa

Upon check in the staff were courteous. Getting to my room on the second floor I had to take the poorest maintained elevator (the only elevator), and upon entering into the room, it was nothing special. Appears clean but the floor was dirty, the running water in the sink and bath was yellow, and they almost refused to give me more towels before my husband insisted. Family of 4 was expected to use 2 bath towels. Definitely not worth the over $200 price tag for the night. Lots of other places with nicer amenities and better customer care. Do better Wyndham.

Family_with_children

2/10

Poor

29 Jun 2026

Marc-Aurel Hendrik

Dirty room, bad smell, bedsheet dirty, shower dirty/rusty, aircon or bio weapon....not quiet sure about it, smoke detector with some individual setup.

Breakfast is a joke.

Payed about 200 Bugs for that experience (time of soccer world champion)

Thank you, never again!

Self

2/10

Poor

28 Jun 2026

Hamlet

La evitación estaba sucia el toilet no descargaba bien tenía manchas en la paredes del techo como si fuera moho y tenía mucha peste a humedad las colchas y las toallas estaban sucias la cortina del baño está manchada de moho

Partner

2/10

Poor

28 Jun 2026

Bridgette

This property should be condemned. We paid over $500 for 2 nights and they charged $30 for parking. We did not have a comforter in the beds nor did the TV work and the toilet didn’t flush. I kindly told these issues to the front desk and they did nothing to fix them. This was awful for a hotel to be located on the strand. Galveston must do better. I will never recommend this property to anyone.

Family

2/10

Poor

28 Jun 2026

Miguel

I was unable to stay due to black mold and dangerous conditions

2/10

Poor

28 Jun 2026

Dora

Over charge for parking. No blankets in room , nasty restroom smell like mildew & swimming pool was green had algae air around pool water was green!

Partner

6/10

Pleasant

28 Jun 2026

Jodi

Good location steps from beach but overall the place is run down. Our room was clean but water in the pool was gross gross.

Family_with_children

2/10

Poor

28 Jun 2026

Megan

Do not book with this Hotel!!!!!!!! We got to the hotel 30min early after driving 5 hours. I was told our room was not ready yet so my kids and I decided to run to Target for some things we knew we needed. We arrived back 30min after check-in, received our key and were in the process of unloading. Other guests were cooking food in their room and the smell was horrible! My daughter went and opened the room and came back out and told me I needed to go take a look as there was trash everywhere in the room from the last guests in the room. Upon walking up to the room to have a look I passed a kitty litter box outside the rooms with cat feces in it. I walked in to the room to find all of the trashcans in the room full of food trash, water bottles out on the desks and plastic silverware on the floor. The beds were half made up and looked like people had slept in the top of the half made beds after. I had my kids repack the car and I returned to the front desk, I asked for a refund as I was not happy that I was told my room wasn’t ready when I got there ( understandably as I was 30min early) but it was far from being ready when they gave me the key. The front desk assistant tried to give me the room next door- to which I said “I just want a refund- I will go somewhere else!”

Friends_and_family Family

4/10

Poor

28 Jun 2026

Lianna

STAY LITERALLY ANYWHERE ELSE. DO NOT STAY HERE. I wouldn’t even call it a “bargain hotel”, it wasn’t worth $200/night, I wouldn’t even pay $50 to stay here. They charged an extra $15/night for parking in a crappy lot with potholes without disclosing that fee anywhere on their website and third party rental advertisements, and after I arrived, I was given a key to a room that was already occupied. I opened the door to someone else’s suitcase and belongings strewn all over the floor, and when I told the worker at the front desk what had happened, he just laughed and gave an insincere apology before giving me a key to a different room. I could go on about the poor quality of the rooms and amenities, but here are a few that quickly come to mind: The rooms are motel style which was not advertised, the pool was cloudy green and unusable, the only breakfast options were (without exaggeration) white bread, dry cereal, and a singular waffle maker. My room’s refrigerator barely worked, one light in the room was out, the closet and comforter inside it smelled like mold, the floors were dirty, and the air conditioning didn’t work well either. Other units I walked past had leaking AC, rusty doorframes, and the whole place was generally terrible quality. I never leave reviews but wanted to make sure others don’t make the same mistake as I did and have to go through the same horrible experience staying at this hotel. PLEASE spend the extra money to stay anywhere nicer.

Self

2/10

Poor

28 Jun 2026

Kathy

When I pulled back the sheet on one of the beds there was a dirty spot right in the middle of the bed. We had to get the blankets out of the closet because they weren’t on the bed, one of the blankets were molded. My husband said it felt like something was biting him all night, and to top it all off the hair dryer caught on fire. We told the guy when we were checking out but it didn’t seem like he spoke much English. I do not recommend staying here.

Partner

2/10

Poor

28 Jun 2026

Crisel

.

2/10

Poor

27 Jun 2026

Bryan

Dirty ghetto and over priced, a room here should be no more than $50 worst maintained room I have ever stayed in cigarette burns everywhere, dirty sheets, dirty towels, holes in the walls

Partner

2/10

Poor

27 Jun 2026

Jojus

Very dirty room. The old sheets from previous person was piled up on the floor. No soap to use after using the sink. There is leak mark in both bathroom and bed room. The bed room are have black mold.

Family_with_children

6/10

Pleasant

27 Jun 2026

Joseph

Room was ok beds dated. Pool was nasty guess you get what you paid for. Was across the street from beach so that was great.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Fidel

Room had a leak in the ceiling and water all over the floor. I asked to be moved to another room in the same floor but said there was no other rooms available in the same floor due to other rooms in the same condition. So they moved me to another room on different floor. Room was ok , glad only staying 1 night. The ice machine was not working properly so they said use the one in the lobby which was a portable ice maker. Never will stay here aging

Friends_and_family Family

2/10

Poor

26 Jun 2026

Felicia

The advertisement of the property was very deceptive.

2/10

Poor

24 Jun 2026

Stephanie

Pool was green and dirty so we couldn’t swim, the refrigerator in the room had been leaking for a while and the floor was warped. We had four people in our room. They gave us three towels. We asked for another towel and they told us we couldn’t have one unless we brought dirty towels to them. Icemaker didn’t work. Floor felt gritty and dirty in the room.

2/10

Poor

24 Jun 2026

Terrance

This was listed as a Hotel; however, it was a motel. It looked nothing like the pictures. The pool was dirty, there were not covers in the room. Spoke with other guests and the sentiment was the same we all felt deceived. The breakfast was terrible. They had the nerve to charge for parking. They also held $100 for incidentals, when it was possible to have an incidental. The toilet was stopped up we had to go to other nearby hotels to use the bathroom. This was by far the worst place I've stayed in my 60 years of life. DO NOT STAY HERE!!!

Friends_and_family Family

2/10

Poor

24 Jun 2026

Tracy

This hotel staff was less than accommodating. There were no towels in our room, we had to ask and then go with staff to get them ourselves. We never had washcloths in our room for 4 days. The staff would just stare when asked questions and not respond. We had to pay for parking, what a joke.
WORST hotel stay ever!

Friends

6/10

Pleasant

24 Jun 2026

Richard

Parking lot was in bad shape and filthy.
Room shows its age, was lacking bath towels and bath mat, had dead bug smashed on wall in bathroom, and there was a pair of men's underwear (dirty) in the closet from a previous guest. Shower drips constantly.
Bed was comfortable and ac was fine.

Family

8/10

Excellent

24 Jun 2026

Michael

Tv didn’t work, but that was ok because I didn’t come to watch tv .

2/10

Poor

23 Jun 2026

Michelle

This property was horribly dirty. Disgusting room cleanliness, literally feces in the elevator. The pool looked toxic and the safe was unhelpful and rude. I would never stay at this hotel.

2/10

Poor

23 Jun 2026

Isolde

In the first room phone the line was cut the TV DID NOT WORK housekeeping left a lot to be desired. Asked for another room. Was not much better! The sheets were clean and the bed was good, dust everywhere water on the floor. Overpriced for what we got. Not much help from the staff. Tried to charge me twice, had to point that out at checkout, will not stay there again

Friends_and_family Family

2/10

Poor

23 Jun 2026

Kaela

No towels, no blankets, and be aware they charge extra to park on the property

Family_with_children

2/10

Poor

22 Jun 2026

Debra Leanne

DO NOT STAY HERE.

This was by far one of the worst hotel experiences I've ever had. The only positive thing about this place is that it's across the street from the beach. That's it.

The washer and dryer did not work. My toilet did not work AT ALL—not clogged, not slow, completely unusable. I reported it to the front desk and was met with complete indifference. No room change, no discount, no real attempt to fix the problem, and no concern for the inconvenience.

My brother's TV didn't work either, which was just another issue on an already ridiculous list of problems. While I was complaining about the toilet, another guest told me the hotel was trying to charge her for damage she didn't cause. That alone should tell you everything you need to know about how this place treats its guests.

The absolute worst part? My brother's room had bedbugs. We didn't discover it until we were leaving, but by then the damage was done. He was covered in bites before we even got on our cruise. A hotel having bedbugs is unacceptable. A hotel having bedbugs while also ignoring guest complaints and refusing to address basic maintenance issues is inexcusable.

This place is poorly maintained, poorly managed, and apparently has no interest in customer service. Paying guests should not have to deal with broken toilets, broken TVs, broken laundry facilities, and bedbugs during the same stay.

Save yourself the headache, frustration, and potential bedbug infestation. Spend your money somewhere else

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Talia

Check in was easy and the rooms were clean. The only issue we had was not having any towels. It took a bit before we got them but the staff was very nice. We booked this location for the convenience of the ocean right across the street. Perfect for us.

Partner

2/10

Poor

22 Jun 2026

Oznur

This is the worst hotel we stayed at. It is very dirty, there are cockroaches everywhere and there was blood on our rooms floor…besides all the other dirt. There are safety hazards for kids and adults such as improper electric plugs and broken electric devices. Items such as towels and shampoo were not refilled. Cigarettes and smoke everywhere. The staff does not care to provide any help or improvement, instead they just send you away. I would not recommend this hotel at all.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Alexia

Absolutely most disgusting place I’ve booked. Woke up to bedbug bites and roaches. Melt like mold would not recommend!!!

Friends_and_family Family

2/10

Poor

21 Jun 2026

Armando

I didn’t like anything about this property. I wouldn’t stay here even if it was free.

Friends

2/10

Poor

21 Jun 2026

Evelyn

No lo recomiendo

Self

2/10

Poor

21 Jun 2026

LaDerrick

The pool had grown water and beware they use dish tv which means you might have problems with tv services the tub was cracked warm water not hot water and a non working room phone parking cost 15 bucks a day too

Pet

2/10

Poor

21 Jun 2026

Ashley

The breakfast food has roaches in it the rooms had roaches and bedbugs there no towels nor blankets in the rooms. They didn’t want to refund me the rooms smell like mold it was HORRIBLE I have pictures of everything.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Ashley

We checked in and were immediately charged $15 for parking for just one night. Upon arriving at our room, there was trash outside the door and once inside, it was clear it hadn’t been properly cleaned. The beds only had sheets—no blankets or towels—and the room had a strong cigarette smell with ashes by the TV.

We went straight to the front desk and were moved to another room, which at least didn’t smell like smoke, but still had no towels. The floors were dirty enough that you could feel it on your feet. We were told towels would be brought within an hour, but we ended up having to track some down ourselves and still never received washcloths.

The pool was also disappointing—slightly green-looking, though the kids still wanted to get in since it was vacation. One of the handrails was also broken.

When we were leaving the property, a homeless man approached our vehicle and made it difficult for us to safely back out, which was unsettling, especially with my daughter in the car.

Overall, the stay did not meet expectations in cleanliness, safety, or basic hospitality. We will not be returning.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Daniel

To get the standard rate, you had to book online. The front desk tried to make me pay $50 more than the online rate. Beware, the charge $15 for parking. The soap dispenser was empty. There were no blankets in the room, only sheets. The breakfast was convenient but the waffle maker was broken.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Laurie

I stayed at Wingate for easy access to the beach, I am an IHG member and I totally regret my decision to stay at this Wingate. The property need to maintain the grounds. The parking lot is awful. They charge 15 dollars to park with no security. People park and walk to the beach for free. The pool is not maintained, according the front desk there are over 400 people swimming in the pool ( so that means you have to add more products, stop being so cheap) The stairwells are a hazard, easy to slip and fall. The TV in my room did not function properly, had a split screen. The toilet overflowed - lucky for me there was a plunger in the bathroom, I'm assuming this is an ongoing issue. I was accused of excessive toilet paper use. Last but not least, the lobby cameras are faulty, I was accused of having 8 people and multiple children in my room. Also I was accused of going to lobby for a lost key after midnight! Wasn't me!!! They never answer the front desk phone and the phone in the room does not work. I will say one thing, when i arrived the staff was either being nice or ficious, he said I would enjoy my room, think ficious. I did not enjoy my room at all! Stay away from this place

Friends_and_family Family

2/10

Poor

15 Jun 2026

Joanna

Horrible.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Tiffany

It was the worst I evwr atayed at. There had to be mold in that room. I felt sick by the time we left. There was water damage in the walls, celing and under the ac that is a whole other issue. Looks like it was never cleaned under. The pool was green and open. It was the most horriable experiance. Defiently was not worth the 238.00 I paid to stay a 1 night.

Defiently check reviews. Cause pics on line look nothing like the actually place itself.

Breakfast includes cereal, toast and waffles.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Melinda

Good

2/10

Poor

13 Jun 2026

Vijay

Property front Desk staff was rude and arrogant. Breakfast was disgusting. Front desk bathroom was locked. After several requests the staff did not allow to use it . He shouted on clients Rooms are so dirty. In Bathroom lot of broken floor tiles. Very bad experience I have .

Partner

6/10

Pleasant

12 Jun 2026

Debra

I feel there should be more to breakfast. Wifi access was not disclosed up front, the rooms are nice and clean. I would stay there again. Stunning view.

Self

2/10

Poor

09 Jun 2026

Thomas

Dirty, mold. Messaged ahead that we would be arriving around 3 a.m. got to the hotel and found out we would have to pay an additional 15 dollars to park in the hotel parking lot. Went to our room and there were no blankets on the bed. No towels and wash rags or hand towels in the bath room. Room stunk, everything dirty, went back to the frount desk and told them about the situation. He said he would have the towes sent up and that there were blankets in the closet. No nothing but mold. Took a shower and walked straight to the bed. My feet was solid black from the dloor. Would have left but was stuck there because of the time.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Brenda

It was ok it really needs to be updated.. pillows and rest room smelled like wet towels... we were charged extra for checking in an hour earlier... then I noticed I was charged more than I was told

Partner

2/10

Poor

07 Jun 2026

Jennifer

We didn’t even stay!! My daughter and her family’s room was full of water on the floor, wet beds and terrible smell. She was given another room that was full of MOLD on the walls from the ceiling on down. They could not stay at this hotel. Because my husband and I were traveling with them we also could not stay and I refused to stay in a hotel that was so filthy. Hotels.com will not be used in my future travels if this is the type of hotels you are advertising.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Alcario

Terrible experience at this horrible, filthy, run down place by rude staff members.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Vanessa

For the price, you would expect a well kept property - outside and inside. That is not what you get here. As soon as we pulled up we had to double check the address, it was very run down. We get placed in a room on the first floor and as soon as we walked in you could tell how run down it was. The shower tiles were coming up, the shower curtain was dirty and moldy, we didn’t see it until the next morning, but the shower towels were dirty, the bed looked like it had mold on it, and the “repairs” that were done in the room were obvious and covered with paint. When I brought these issues up to the guy at the front desk, he tried to play them off. He explained the moldy looking bed as “the cleaning ladies mop bucket brushing up the side of the bed” and just said “those are our towels?” When I showed him pictures of the towels. He offered no apology just excuses. Poor poor experience.

Partner

10/10

Exceptional

06 Jun 2026

Ismael

Enjoy the stay and clean

2/10

Poor

05 Jun 2026

Mohamed

Simply stay away. Find a better hotel or pay more to stay at another place. The hotel is disgusting, in a bad shape, and it is really dirty. When we entered the room, it looked like someone took a nap before we got there. The cover in the closet was just thrown there not even folded. There is no hook for the shower head, you have to hold it the whole time. The shower head hose is broken, the water spreads everywhere. The floor towel was dirty. The baseboards were all separating from the walls. Bugs and roaches everywhere. I booked this hotel despite the bad reviews, because it was conveniently located, and we thought it was for one night, how bad could it be? Unfortunately, the answer is it was really bad, beyond what I imagined. BTW, we asked to change the room at the front desk attendant was rude and dismissive of our concerns. He reluctantly gave us another room, which was just as bad as the first one.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Shane

Clean towels had black marks all over them, we were not provided blankets. We only had a sheet. 2 of the 3 lamps were missing covers, bathtub had cracks, bathroom fan cover missing with parts covered in dust. $81 a night was the only positive

Family_with_children

6/10

Pleasant

02 Jun 2026

jesus

My room was ok, it was clean at check in. One floor towel, one shower towel thats it. Comforters were in the closet for some reason. Breakfast was not good at all. Waffle mix was watered down and only had 2 cereal options. Some fruits, bread and croissants. Apple juice, orange juice and watered down coffee. It's a cheap no frills motel across from the beach. They do charge $15 a day for parking.

Friends_and_family Family

2/10

Poor

02 Jun 2026

Joseph

⚠️ WARNING: STAY AWAY FROM THIS MOTEL! ⚠️

I normally don’t leave reviews, but I feel obligated to warn others before they waste their hard-earned money on this place.

This was by far one of the filthiest and most disgusting motels I have ever stayed in. The moment we walked into the room, we were hit with a strong smell of mold that never went away. The room was dirty, poorly maintained, and completely unacceptable.

Here are just some of the issues we experienced:

Black stains on the bed sheets
• Moldy, musty odor throughout the room
• Sink was clogged
• Bathroom door would not close properly
• Chewing gum stuck to the walls
• Terrible Wi-Fi reception
• Dirty breakfast area with food that appeared to have been sitting out for days
• No proper blankets, only a thin sheet
. Microwave with E error
Nasty fridge

We booked a 4-night stay but could only endure 2 nights before checking out early because the conditions were so bad. The smell alone was enough to make us leave.
What makes this even worse is that we personally witnessed multiple other families complaining about many of the exact same issues. Clearly, management is aware of these problems and has chosen not to fix them.

This property appears to have little regard for cleanliness, guest comfort, or basic maintenance standards. If you value your health, comfort, and money, do yourself a favor and book somewhere else.

There are plenty of hotels in the area. This should not be one of your options.

You’ve been warned

Friends_and_family Family