Hilton Galveston Island Beach Resort

United States , Galveston - TX
GALVESTON, 5400 Seawall Boulevard
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100 reviews shown

6/10

Pleasant

11 Jun 2026

Jesse

We stayed on the 6th floor. We had to keep the room freezing cold, or the floors, tables, and even the sheets on the bed were WET from all the Humidity. I have never seen anything like it before and I am from Florida. Otherwise, its a good place for the price. The pool is really nice, but we did not use it.

Partner

6/10

Pleasant

11 Jun 2026

ELIZABETH

Pros: The property is beautiful upon driving in there is a beautiful lazy river pool with a swim up bar and right across from the beach. They allow up to 2 dogs for a non-refundable 125 fee and there is a large dog park at the back with 2 gated areas, which can open into one large area and plenty of bags and a trash receptacle. The hotel is also near rainforest cafe which is exciting since I haven’t been there since childhood. Fridge that works. Smart tv to view Netflix/Disney. Comfortable bed. Decent shampoo/conditioner/shower gel so I don’t need to dip into my hygiene stuff. Mostly nice staff.

Cons: hidden fees: parking-25 per day (self-parking), restaurant/ bar/ service fees, deposit (100). The rooms aren’t as updated as I’d like the peeling paint on the door was painted over. There is dust under the a/c and vents. No tub. There is a shower only. When down at the pool I noticed the servers were offended we didn’t want to use their service and made it difficult to order from the bar by constantly asking if we needed anything after saying no. The drinks are minimum 10 and the food is minimum 20 per plate. I would be okay with the price, but the drinks weren’t very strong and the food was ok but not 4-5 star quality. The poop wasn’t emptied out the 3 days in the trash at the dog park. There was no carpet at all in the room, which gave me more a hard and less comfortable feel.

Pet

10/10

Exceptional

10 Jun 2026

Jessica

Loved it from time we walked in I left at home

6/10

Pleasant

09 Jun 2026

Hydie R

Pre-arrival it was impossible to get anyone to answer a call for questions. I was put on hold 3 times and never got answered. The in-room phones were inoperative for our entire 3 night stay. Couldn't call front desk, valet, for a cart to help with luggage, Nothing! Completely dead. If you're hungry don't think you will have even half decent service in the restaurant (and I use that term loosely). Rooms were clean and maid service accomodating. Front desk was very nice and pool was fun. Swim up bar service was very good and friendly.To sum it up, the outdoor pool experience was satisfactory+
The indoor experience was far below satisfactory.

Family_with_children

10/10

Exceptional

09 Jun 2026

Beverly

The rooms were immaculate, beds comfortable and we had a beautiful view from the 9th floor. The staff is all helpful and hospitable.

10/10

Exceptional

08 Jun 2026

Tracy

Stayed 1 night before our cruise - clean and quiet

Partner

2/10

Poor

07 Jun 2026

Rickey

This hotel is wildly outdated and smells like mildew. The rooms are incredibly small and the furniture is from the 90s at best. The bathroom is so tiny that the door hits you in the leg while you’re on the toilet. They make you pay a daily fee to park in their completely open to the public parking lot. Staff is rude. We got woken up to loud obnoxious banging at our door at 7:15 AM. It was staff telling us we had a towel hanging from our balcony that needed removed immediately. It’s been drying outside since the previous day around 2:00 pm. We found that extremely rude considering we had the do not disturb sign on our door and it’s a towel….and we are at the beach… I would save your money and go literally anywhere else.

Partner

6/10

Pleasant

04 Jun 2026

Debra

Our room was nice. Not sure I would pay fir a “bay view” since our view was mostly of the parking lot. The pool is nice but small and so crowded we didn’t even go down and try to enjoy it.

10/10

Exceptional

02 Jun 2026

Gail

Great staff. Love swim up bar with Adult Only section. Like just have to text to get extra towels, etc for room.

Family

10/10

Exceptional

02 Jun 2026

James

Really good stay. If you’re going to take advantage of the free parking, I recommend not moving your car much, at least in the day time, as beach goers tend to take up all the free spaces with impunity. Otherwise I recommend the valet service.

Self

10/10

Exceptional

02 Jun 2026

Brandy

Great hotel but not enough parking and they charge you to park

Partner

10/10

Exceptional

01 Jun 2026

Yanelis

Me pareció maravilloso y reconfortante. Pase unos días maravilloso. Quiero volver a repetir mi visita

Partner

10/10

Exceptional

31 May 2026

June

I truly enjoyed my stay! The atmosphere and hotel were clean and staff very pleasant! The live music Saturday night was amazing! And we had a seafood boil by the pool! The drinks were delicious!

Family

10/10

Exceptional

31 May 2026

Maribel

Everything was great

Family_with_children

10/10

Exceptional

30 May 2026

Herbert

Love the swim up bar, the great bar tenders and the pool staff members.

Partner

10/10

Exceptional

29 May 2026

Yadiana

Me gustó mucho el hotel , sin duda volvería a ir

Family_with_children

10/10

Exceptional

29 May 2026

Citlalli

Clean room

Family_with_children

8/10

Excellent

28 May 2026

Deborah

Great swim up pool bar. Nice balcony looking out over ocean. Bed was hard.

Partner

10/10

Exceptional

28 May 2026

Trina

Liked the hotel and staff and being right across from the beach along with having a nice heated pool as well.

Family_with_children

10/10

Exceptional

26 May 2026

Elise

While the property itself could have used a little updating, the staff alone made this stay exceptional. Everyone was kind, friendly, and genuinely helpful. The pool, lounge area, and swim up bar made for a wonderful stay! It’s also a great location!

Partner

2/10

Poor

25 May 2026

Blake

Yall made me sit in the parking lot for 2 hours trying to get the room I booked . After 2 hours you tried to put me in a crappy hotel . Not happy with yall

10/10

Exceptional

25 May 2026

James

Excellent stay, very accommodating

Friends_and_family Family

10/10

Exceptional

23 May 2026

Lynn

Pool.

Self

10/10

Exceptional

17 May 2026

Cody

Swim up bar was by far the greatest thing. Hosts was great and atmosphere was fun!

Partner

6/10

Pleasant

17 May 2026

Adrian

A lot of restrictions

Family_with_children

10/10

Exceptional

17 May 2026

Darkess

This was a fabulous place to stay. It was clean, staff was friendly and accommodating, they had wonderful accommodations, and the view was amazing.

Family

8/10

Excellent

16 May 2026

Brandice

The pool was great, but the staff at check in were horrible. They even added a parking fee on my bill after I told them I did not have a vehicle in the parking lot. The initial lady at check in rushed me off so fast after I paid she did not write my room number on my card holder nor did she want to give me my pool wristband. I had to go to a different staff member at the counter because the lady walked off and left… I expected more of a friendly and professional interaction. Anyway the room for one night was $386.00, and there’s no free breakfast it’s either $15 for cereal, juice and milk. Or $25 if u want an omelet.

Family_with_children

10/10

Exceptional

15 May 2026

Luis

👍

10/10

Exceptional

13 May 2026

Noe

Had a great time at this hotel, will stay here in our next visit.

Partner

6/10

Pleasant

10 May 2026

Keyonna

Serving to minors and allowing them to charge to room without adult consent

Family_with_children

10/10

Exceptional

05 May 2026

Monica

Beautiful hotel. The view was amazing and the room was clean.

10/10

Exceptional

04 May 2026

Humberto

It was super memorable for me and my wife, everyone and everything was beyond great quality

Partner

8/10

Excellent

28 Apr 2026

Nekkia

Loved the location.

10/10

Exceptional

27 Apr 2026

Francine

The Hotel was very nice

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Robert

Some of the staff was not friendly. The body wash and shampoo levels in the shower were very low. I guess the room was adequate otherwise. Restaurant was kind of dirty. And very overpriced for what it was.

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Misty

We booked what was said to be the “best room in the house,” but honestly felt like we significantly overpaid. The condition of somethings could have been better for the price point of this establishment.

While most of the staff were fantastic, the experience at the pool was frustrating. The attendant (James) came across as overly strict and constantly policing guests, which made it hard to relax. We understand enforcing guest-only access, but this went beyond that and negatively impacted the atmosphere. His approach felt unwelcoming and took away from the overall experience.

Also, not allowing guests to bring their own water to the pool is unreasonable, especially at this price point. James was constantly monitoring & scolding people for bringing a tumbler with them, which resulted in several guests (with wristbands), leaving and not returning to the pool. Who wants to feel like the “warden” is watching their every move while trying to enjoy the pool area?

Between the cost and the number of rules, the experience didn’t feel worth it. We could have rented a private home for less and had a far more enjoyable stay. Lesson learned :)

To add to the experience, we were woken up this morning by a phone call stating that a smoke detector was going off in our room. There was no smoke, but an engineer still needed to come check just to be sure. Jessie was genuinely apologetic, and professional, but being woken up to that was not a pleasant experience overall.

Partner

4/10

Poor

27 Apr 2026

Richard

Yes

Partner

8/10

Excellent

26 Apr 2026

Tuan

The hotel is on the seawall blvd so convenient with beautiful beach view.

Partner

8/10

Excellent

25 Apr 2026

Michael

Clean room, clean property -minus the stairwells which were gross- friendly and helpful staff. Our one complaint is the horrible noise from the elevators that we listened to round the clock from the time we were checked in until we checked out. It’s constant - every time the elevator goes up or down it’s extremely loud in the room. We were comped a free breakfast because our room wasn’t ready at check-in. Not a huge deal and we appreciate the breakfast. We were also comped parking for the night because the elevator noise was so loud and rooms were sold out so we couldn’t switch rooms. Again, we appreciate the staff for taking care of us as best they could by comping our $35 parking and $50 breakfast - but here’s the issue: we know that Hilton knows how loud the elevators are because when we brought up the noise in our room the staff said “you must be by the elevators”. Do better Hilton! Fix the elevator noise… for $380 a night we deserve a quiet space to lay our heads. You can have the cleanest rooms and the most attentive, kind staff around - but if your guests can’t sleep at night from mechanical noises, then what’s the point?

Partner

10/10

Exceptional

24 Apr 2026

David

Loved the pool and location to the beach was awesome. No free breakfast but was worth it

Family_with_children

10/10

Exceptional

19 Apr 2026

Christina

Excellent will book again

Partner

2/10

Poor

17 Apr 2026

Lauquitta

I was so disappointed that I was not able to utilize the pool area due to a large private event being held the weekend of my stay 4/08/26. I purposely chose the hotel for the swimming pool and had I known I would not been able to use, I would have gone with a different hotel. The staff were rude as well especially the front hosts. I don’t think it was worth over $300 a night. Also, the walls on the 1st floor are very thin, I could her complete conversations being held in the hallway and in the room next to my room.

Self

8/10

Excellent

13 Apr 2026

Margaret

Beautiful view of the ocean. Huge floor-to-ceiling windows. Staff was very helpful and kind. Room was beautifully designed, however there were a few problems. The bathroom sink was clogged and drained very slowly. The bathtub wasn’t clean. We were only there for one night, so didn’t use the pool. We could see it from our window and the kids and parents were having a great time.

10/10

Exceptional

13 Apr 2026

Britney

Clean room with a nice balcony with beach view. The beach is just a walk across the street.

Partner

10/10

Exceptional

12 Apr 2026

Josue

Great visit.

10/10

Exceptional

12 Apr 2026

Andrew

Cool

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Marcus

Staff was mostly friendly. They overcharged me but corrected it and then offered some concession to make up for it.

Family_with_children

2/10

Poor

10 Apr 2026

Deanna

My family arrived on the later side of the evening. We were exhausted from traveling and wanted nothing more than to get some sleep. Unfortunately, they gave us a room on the first floor. Close enough to the lobby that we heard every kid crying, family talking, door closing like it was in our room. The walls are THIN. The worst part of the stay was the beds. They were HARD and uncomfortable. I might as well have slept on the floor. Even the kids were complaining the next day that they were sore from the beds. Luckily we only stayed one night.

They seemed to have a lot of nice amenities, but I cannot speak to them. We did not use any. They failed at the most important piece of a hotel stay, a comfortable night's rest. I wouldn't stay here again.

Family_with_children

10/10

Exceptional

09 Apr 2026

zaemia

Was very enjoyable! Staff so friendly. Pool always clean

Family_with_children

6/10

Pleasant

09 Apr 2026

POORNIMA

Outdated noisy elevators. Restaurant service extremely slow and buffet food quality poor.

Family_with_children

10/10

Exceptional

07 Apr 2026

Dianela

Excelente todo la piscina super habitacion confortable

8/10

Excellent

07 Apr 2026

Robert

It was nice but expected a little more for the money paid

Partner

10/10

Exceptional

07 Apr 2026

Alfonso

yes

Family

10/10

Exceptional

07 Apr 2026

Michelle

The property was beautiful. Had an awesome view of the gulf from our room. All of the staff were unbelievably nice, especially to our kids. The front desk ladies made us all feel so welcome, even giving the kids a toy each. They also worked hard to get my bestie and I in rooms next each other even though we made reservations at different times. It was an all around wonderful experience and I will definitely be back. Thank you!

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Robyn

Room was clean. Staff responsive. My AC unit clogged up causing the tiles on the floor at the foot of my bed to be “squishy”. I reported it and maintenance came up promptly, disassembled the unit, and suctioned out the water build up/clog. Problem did not completely go away and as an added bonus a large water bug decided to come in from the outside and hang out in my AC unit for the rest of my stay.

Self

10/10

Exceptional

05 Apr 2026

Julian

Good

10/10

Exceptional

05 Apr 2026

Katherine

El estado del hotel en buenas condiciones, lo recomiendo, la piscina y todo lo demás muy bien, la atención al cliente súper buena, me encantó

Family_with_children

10/10

Exceptional

05 Apr 2026

Sandra

Everything was great

Family_with_children

10/10

Exceptional

03 Apr 2026

Deshone

Good times

Self

10/10

Exceptional

03 Apr 2026

Stephen

The pool bar staff were so great and helpful! Front desk manager was also amazing.

10/10

Exceptional

02 Apr 2026

Kathy

I would book this hotel resort again and again! But, be prepared to pay a small amount for wifi!

Friends

10/10

Exceptional

01 Apr 2026

binh

Yes. Is nice but the weather is not nice enough.

Family_with_children

8/10

Excellent

27 Mar 2026

Bebe

Room was a bit noisy bc it overlooked the pool, and the elevator was right next to us and made really annoying sounds- but everything else was pretty perfect!

Family_with_children

10/10

Exceptional

22 Mar 2026

Sylvana

Very nice room!

Partner

8/10

Excellent

22 Mar 2026

Renella

I really enjoyed my room. It was clean with a refrigerator.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

beatriz

All nice . Not complaining.

10/10

Exceptional

14 Mar 2026

Kandy

Great spring break stay.

Family_with_children

10/10

Exceptional

14 Mar 2026

Khaliana

No obstruction beach view

Family_with_children

10/10

Exceptional

14 Mar 2026

Michael

The staff was very friendly and helpful. View of the gulf was excellent

Self

8/10

Excellent

13 Mar 2026

Margaret

Went to the pool in the afternoon an it was so dirty with bird feathers and other objects floating in it we would not go in it

Partner

10/10

Exceptional

11 Mar 2026

Alice

I didn't find the spa

Self

10/10

Exceptional

10 Mar 2026

Brianna

Was great for our family

Family_with_children

8/10

Excellent

06 Mar 2026

Patricia

The room was fine. The dining room was fine. The wait staff inexperienced, but adequate. Twice between midnight and 2 am we were woken up by large loud groups of people in the hallway.

Partner

10/10

Exceptional

05 Mar 2026

Brenda

Yes the view was fantastic!

Partner

10/10

Exceptional

05 Mar 2026

Terry

Great location, close to the cruise port. Beautiful hotel!!

Friends

2/10

Poor

02 Mar 2026

Amanda

The staff was terrible. Massive wait when we first arrived to check-in. I’m talking well over an hour wait in a line that wrapped through the lobby. Our room wasn’t ready until an hour past check-in, THEN the rooms we got weren’t even the connecting rooms that we had requested and paid for. Went down to the desk and the woman helping us was SO RUDE. It was so bad that the manager overheard and gave us free dinner (which was a very nice touch) but I will never forget the way that woman treated me. The pool is nice. Otherwise, stay somewhere else.

Family_with_children

10/10

Exceptional

02 Mar 2026

Jan

Our stay at Hilton Galveston Island Resort was absolutely wonderful. From the moment we arrived, everything felt welcoming, polished, and beautifully done. The room was spotless, comfortable, and had a relaxing, upscale feel that made it easy to truly unwind. The staff was kind, attentive, and genuinely hospitable, which made our experience feel even more special and personal. Every part of our stay felt smooth, peaceful, and well cared for. We left feeling refreshed and grateful for such a lovely experience, and we would happily return again.

Pet

8/10

Excellent

22 Feb 2026

Truitt

Good

10/10

Exceptional

17 Feb 2026

Karen

Highly recommend. We’ll be back!

10/10

Exceptional

15 Feb 2026

Tony

Room was spectacular and the check-in was great. Hotel is amazing

Leisure Partner

6/10

Pleasant

14 Feb 2026

Sarah

Overall good but compared to the San Luis the rooms and hotel decor is quite cold. Staff was super friendly accommodating.

8/10

Excellent

11 Feb 2026

jackie

Room was clean everything was in working order

Leisure

10/10

Exceptional

10 Feb 2026

Dulce

Staff was very courteous. The pool was great nice and heated.

10/10

Exceptional

06 Feb 2026

LaTrice

Everything was great!!

Friends_and_family Friends

2/10

Poor

26 Jan 2026

Phil

Weather was awful. Room was okay definitely nothing special or premier about it. Shade fell down. Was not fixed, FOOD AND SERVICE WAS TERRIBLE.

Leisure Family

10/10

Exceptional

25 Jan 2026

Rhoda

Room great. Staff took care of our needs

Leisure Partner

4/10

Poor

11 Jan 2026

Douglas

$5 starbucks
With room rates that high i expected free coffee like most other places
Bedding and pillows sub-par
Besides the bellman Tommy, who was great
There weren't many happy faces working there. Especially at the front desk
A dissappointment, especially at $279 rate
Hilton is slipping!
Doesn't compare to Marriott hotels

Business_and_leisure Partner

10/10

Exceptional

10 Jan 2026

Randy

Had a great experience staying at Hilton Galveston

10/10

Exceptional

08 Jan 2026

Justin

Everything about the Hilton Galveston was great. The customer service was exactly what we needed. It was quiet. And the heated pool was a nice bonus.

Leisure Family

10/10

Exceptional

08 Jan 2026

Philip

Very nice. Very clean. Friendly staff

Leisure Partner

10/10

Exceptional

07 Jan 2026

Fathima

Excellent customer service

10/10

Exceptional

06 Jan 2026

Sonya

We had a great winter trip for the new year at this hotel. Super nice heated pool and hot tub with extended hours & swim up bar, great food, nice staff, clean, comfortable bed, nice gym, great 6th floor ocean view and just across the street from the beach with lots of food options around. It was so good we stayed an extra day. A+++++ we will be back!

Partner

8/10

Excellent

06 Jan 2026

Melvinette

Have to say that the guest room had more \"finesse\" than the guest room at the Moody Gardens Hotel. The amenities
were more favorable to us as guest. Staff were very cordial by sharing information regarding activities of the hotel and asking questions of your visit so that they might be able to help make a decision on activities. There were two items that didn't appeal to me as a guest and felt Hilton should offer a better way to offer carts for people with luggage who do not valet park. Especially \"seniors\". Or lower the cost of valet so that both parties have a win to win situation. Over $20.00 to self park with no directions where to park and other entries to the building can be very frustrating instead of having a good restful time.

Leisure Family

6/10

Pleasant

04 Jan 2026

Lena

I stayed here as a mini vacation with my two teenagers, and although a majority of the hotel staff was wonderful, the on-site restaurant left a lot to be desired. The kitchen was out of about half the items on the menu, service was extremely slow despite not being busy and they consistently ignored the phone for room service calls. I had to call the front desk to place my order once. The second time, we just went down to the restaurant after repeated unanswered calls only to find the staff standing around chatting. We heard the phone consistently ringing and not being answered while we were there. Also the refrigerator in our room didn’t work. I honestly expected more from a Hilton. The front desk staff and all other staff we interacted with were wonderful, though.

Leisure Family

10/10

Exceptional

03 Jan 2026

TRUNG

Very

4/10

Poor

01 Jan 2026

VIMARIE

Building is dated and has zero soundproofing

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Kikelomo Tuere

Yes, the room and staff was great!

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Michelle

Yes everything was wonderful

4/10

Poor

29 Dec 2025

Mark

Arrived early to beat the check-in madness. Was told room was not ready yet. We went to the pool where my wife walked into a toilet overflowing at the lady's pool restroom. While at the pool bar, we waited for over 1.5 hours to order drinks and food while our room was being cleaned. Frustrated we walked inside to the cafe for hopefully better service in wet cloths. Hours later, finally in the room we noticed the safe and phone did not work, and shower wand sprayed water from handle. I verbally and text messaged staff to report each item with no action taken. Most likely too busy herding customers like cattle to keep room numbers up. Yes, very disappointing!

Leisure Partner

8/10

Excellent

29 Dec 2025

Jeanette

Front desk, Emily, was wonderful! VERY helpful. We checked in and needed to change our room to an upper floor due to noise and view. She was incredible nice and patient.

Room was clean, floor tile in the bathroom has cracks in the grout which caused water to seep in and 'squish' so, that may become a mold issue quick. I do wish that there were signs coming out of the elevator that reminded guests to keep voices down in the hallway. A group accumulated near it at 2 a.m. and were talking super loud there and walking through the room hallways, it was a few times late that this happened.

Location is nice, good amenities, restaurant food and coffee bar were good. You can use their bikes for guests and cruise around outside which we really enjoyed! Outside Valet men were awesome, there were 2 usuals, very kind and hospitable.

Leisure Family