Name: Inn at the Waterpark
Address: 2525 Jones Dr, Galveston, 77554, US

10/10

Exceptional

19 Jul 2026

Jose C

Good

10/10

Exceptional

18 Jul 2026

Shane

It's within walking distance to Schlitterbahn

Partner

10/10

Exceptional

18 Jul 2026

Yainel

Muy bueno

10/10

Exceptional

13 Jul 2026

John

Clean room. Cold air conditioning. Close to Moody and Schlitterbahn

Family

8/10

Excellent

12 Jul 2026

Lynn

Good place to stay before our cruise.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Blanca

Clean, cold and comfy rooms. It is an older hotel, however we enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Penisher

Convenient. Note not to far from Moody Garden Convention center for dance competition

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Javier

Close to the moody gardens! Property needs a lot of work outside, but the rooms are spacious and clean

Partner

10/10

Exceptional

08 Jul 2026

Alisha

Great family hotel! Family loved the putt putt course and the pool…breakfast was ok traditional free breakfast but overall great location and spot

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Henry

We stayed here on our 4th of July trip to Galveston. The room was great. The bed was very comfortable, the shower had great water pressure, and the AC unit worked very well. My kids had a lot of fun swimming in the pool and playing the complimentary mini-golf. The free breakfast in the mornings was very limited re options, but it was sufficient.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Carol

Staff was wonderful. The rooms were cleaned and spacious.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Kevonzaliere

Would recommend to anyone. Great overall stay. No protein for breakfast but still decent

10/10

Exceptional

04 Jul 2026

Ashley

Wish the room got cooler but was amazing stay

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Stacie

Fun place to stay

Family_with_children

8/10

Excellent

02 Jul 2026

Nastasia

Have to climb 3 fli g it's of stairs with luggage. No elevator. Cant hook Playstation or any console up to the TV. Breakfast only hot thing is pancakes. Was a good stay over all though. Schlitterbahn & moody gardens are basically on same street next to the hotel.

Friends

10/10

Exceptional

01 Jul 2026

Marley

i absolutely loved the mini golf!

Family_with_children

6/10

Pleasant

30 Jun 2026

Hilda

The location was perfectly cleaning staff was helpful and friendly
Room was very clean ac worked and comfortable

Family_with_children

8/10

Excellent

30 Jun 2026

Jenny

The staff was great. Clean room. Very small bathroom. Bathroom lock was iffy. Definitely needs some upgrades. Only stairs to get the the 2 nd floor which made it very hard with luggage. Need to install elevators. The mini golf course was nice and clean, my son loved it. Our microwave wouldn’t work so someone came right away and replaced it. Location was a good ways from the beach and everything else to do. It’s right next door to schlitterbahn. My son brought his Xbox to play but they have a lock on the hdmi so keep that in mind. He wasn’t happy. They also stated that they are pet friendly, and they are but they do charge $100 pet fee. Had I known that, I never would have booked there. I’ve never paid more than $25 pet fee at any hotel. All in all I give it 3-4 stars.

Family_with_children

10/10

Exceptional

28 Jun 2026

Christopher

The rooms could be cleaner

Self

6/10

Pleasant

27 Jun 2026

Keona

The shower was so small I couldn’t even turn around in it. The “continental breakfast” was beyond lackluster. They didn’t even have any fruit!

Family_with_children

6/10

Pleasant

27 Jun 2026

Amanda

Room stunk and there is some updating needed but over all wasn’t too bad. I will stay there again.

Family_with_children

10/10

Exceptional

26 Jun 2026

Isabella

it is very good! Welcome price just breakfast not enough salt included

Family_with_children

2/10

Poor

24 Jun 2026

William

Last resort

Family_with_children

10/10

Exceptional

24 Jun 2026

Rosa

We stayed there for the weekend and it was a great place to stay the property was clean and the staff was really friendly

8/10

Excellent

23 Jun 2026

April

Good

6/10

Pleasant

23 Jun 2026

Shalena

The room was okay, not the fanciest place but met our needs. The water pressure in the shower was terrible and the design of the shower was not great because the shower curtain easily allowed water to leak onto the floor. We could hear the people above us every time they walked, and in the morning we were woken up by what had to be a small child running back and forth for over an hour.

Family_with_children

10/10

Exceptional

23 Jun 2026

Angie

Room was in the back section where there was covered parking. Good lighting

4/10

Poor

22 Jun 2026

Juan

We've not stayed here in years and now we won't be staying anymore, this place has gone downhill, not worth the money we paid to stay here, I requested a 1st floor room months back and received a 2nd floor room, breakfast could've been a lot better, coffee was good though, room was clean, but the stairs to the 2nd floor 220's rooms are an accident and lawsuit waiting to happen, broken rails too, while checking out the woman at the counter just turned towards me and told me to just put the cards in the basket and turned back to her phone, no how was your stay, thank you for staying with or a comeback again, yeah we won't be returning.

10/10

Exceptional

22 Jun 2026

Chris

Good place to stay!

Self

4/10

Poor

15 Jun 2026

Katie

Pet fees excessive !!!
Over $100 for one night. When I checked in I was told I would not be charged by the lady at the front desk since my pet is a behavioral/emotional support dog and had my certificate. She was nice. The online web-site said pet friendly. We agreed to stay.
I learned the next morning the pet friendly was only for certain rooms and was very misleading on the web-site.
But the manager the next morning was not even people friendly ! And stole my money by charging my card without my approval. She said my support dog should be keep with me. But they don’t allow dogs at the water park !
She made us move to a very old part of the facility to better accommodate my dog. But I had to walk my 63 year old disabled body up and down stairs now to take my dog out where the new facility had grass.
The room was more like a motel 6 with uncomfortable beds & pillows. The A/c rattled all night and I could not sleep. I did only have to squish one bug.
I paid for 1 room for my daughter & kids for 2 nights in their newer better facility, plus a room for myself totaling over $600 then I was made to leave decent room along with $115 pet fee and then needed to stay an additional night in town for another $110 in a less than desirable room. I could’ve stayed at the Marriott courtyard with a Hot Tub for the same price, but I’d already been charged the ridiculous pet fee here. She made me very distressed ! It was my worse $800 hotel experience in Galveston ever !

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Raul

We really enjoyed our stay. The mini golf course was definitely fun.

6/10

Pleasant

14 Jun 2026

Kari

Everything was great other than the AC not working very good

Family_with_children

6/10

Pleasant

07 Jun 2026

JUSTIN

Walked all the way to room with all his stuff and room key was never activated. He did not have it by a phone or magnet of any kind. The elevator was disgusting. Not worth the price.

8/10

Excellent

07 Jun 2026

Darren

Nice clean place.

6/10

Pleasant

07 Jun 2026

Andrea

Clean room and bathroom but we couldn’t help but feel like we were staying at an assisted living facility…. Sure enough, healthcare staff came to check on the residents in the morning, it was the oddest thing to have been given a hotel room there. That being said, the room was clean with the exception of a dirty arm chair, the bathroom was clean. We had a decent night’s stay and the kids enjoyed the pool. We didn’t get to try out the putt putt because we got in late and mosquitoes are relentless in Galveston at night plus we only stayed one night. Breakfast was also pretty subpar. Bad coffee, cheap dry muffins & pastry, weird auto pancake maker, and no other options. Next time, we’ll book a chain hotel like la Quinta or Hilton or something along those lines. This was a very odd booking.

Family_with_children

2/10

Poor

05 Jun 2026

stephanie

I really wanted to like this property as we were to stay only for one night.
I inspected the bed which is something I do with every visit and noticed a strange stain on the pillow that you could clearly see through the pillow case. Removed the pillow case and it was a huge mold spot that was on the actual pillow. They did exchange that pillow.
Next, I inspect the lounge chair that is in the room and there’s a huge mold spot on the seat as if people that were wearing wet shorts, consistently sat in that spot.
Next, I inspect the shower. The floor of the shower had a hole in it with white flex tape covering the hole.
I rarely write reviews as I try to give companies the benefit of the doubt but this was just awful. Paying $220 for one night with all of these problems was quite surprising. If I could see these mold spots, where else was mold hiding?

Family_with_children

10/10

Exceptional

02 Jun 2026

Troy

The hotel was very nice, almost reminded me of a small apartment. The window blinds were very wide. I did, however, leave my neck pillow by mistake, but I didn’t need the pillow. The pillows on the beds were very nice and soft. I would definitely stay here again.

Friends_and_family Family

2/10

Poor

31 May 2026

Teresa

No hot water the entire stay

Friends_and_family Family

8/10

Excellent

31 May 2026

Aurelio

It was a great place to stay. Close to the port.

Friends_and_family Family

8/10

Excellent

27 May 2026

Michelle

The room was very nice, clean and spacious. Covered parking was definitely a plus. There was a sign outside that advertised a restaurant but there was no restaurant. It’s a bit of a drive to the sea wall and restaurants but not a dealbreaker. Very reasonable rates for parking for the cruise. I would use them again.

Family

4/10

Poor

25 May 2026

Melissa

Room was in need of complete remodeling. Mold in bathroom as well as room. Doors did not close nor lock, beds were very uncomfortable, had a very bad moldy smell. On a positive note parking was great, we had covered parking and parking for the week of our cruise.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Keylan

Could have been better

8/10

Excellent

24 May 2026

Randy

Everything went great and was very clean and nice place to stay. The only drawback is the breakfast is basically nonexistent. They really need to improve on the breakfast options.

Partner

8/10

Excellent

22 May 2026

Samuel

The room was clean and the A/C blew COLD. The beds were very comfortable. Covered parking was a plus! We have stayed there before and would again!

2/10

Poor

22 May 2026

deanna

The pool did not close at 10 even though the website said it did. Because of light issues the pool closed at 8. The pool had baby frogs in it and looked like it had not been cleaned in a while. The put-put golf was fun just don’t step on the red bricks around the course they will fall and so will you. The breakfast doesn’t look the way it does online. This was not a very good experience.

Family_with_children

6/10

Pleasant

20 May 2026

Adam

Yes

Partner

10/10

Exceptional

11 May 2026

CINDY

It was all good

Friends_and_family Family

10/10

Exceptional

11 May 2026

CINDY

It was all good.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Rodney

Awesome place to stay

Self

8/10

Excellent

10 May 2026

Teresa

The room was clean and roomy. The miniature golf was fun for our family (all grown ups). The staff was very friendly and nice and the location is great for hitting the beach, Moody Gardens and more. We'd stay here again, if in the area.

Family

4/10

Poor

04 May 2026

Twylia

There weee hardly parking spaces. Music or TV till around 2-3amp. Someone running above us . The floor we stayed seems people live there. Non-professional staff. Food was less to be desired. Couldn’t get and coffee or juice due to over capacity area.

Partner

10/10

Exceptional

04 May 2026

Marilyn

Older property but well taken care of. Staff was very friendly & helpful. Rooms clean. Was raining so was not able to do the golf. Highly recommended!

Partner

10/10

Exceptional

02 May 2026

Lee

It was pouring down rain when we arrived. Host got us a room that was easy for us to get to and he was very nice and helpful. Great place to stay. Will definitely be back again.

4/10

Poor

26 Apr 2026

Jeffery

The outside of the Inn was inviting and a little deceptive. The mini golf and the pool were useful but could use some renovations. The actual room is where the let down begins. There was a moldy scent upon entry. Beds were comfortable. The tub was cracked and leaking. There was a part of the shower that was taped and the adhesive was spreading and made showering annoying because you had to stand in a certain position to avoid feeling like the shower was going to fall in. At the rates being charged we weren’t expecting perfection but also were not expecting motel environment. The breakfast was ok but they didn’t have milk for the cereal which was a bummer. Staff were friendly.

Family_with_children

10/10

Exceptional

22 Apr 2026

Debrah

Highly recommend!! Next time I go to schlitterbahn I'll be staying here

10/10

Exceptional

22 Apr 2026

Jackie

The room was huge and very clean. The A/C worked great, parking was good, breakfast was good enough for grab and go. Mia was very friendly and informative. The shuttle services they recommend were not so good, we ended up calling uber (which was a bit cheaper). We spent most our time in Galveston so did not use pool or putt putt golf but, they looked inviting. It was a bit cool and windy. Overall experience with hotel was exceptional!

Partner

8/10

Excellent

22 Apr 2026

Kiran Kumar

Self-Parking, but very convenient.
Not many options for breakfast.
Coffee was good on day-1, but on day-2 it was just brown water

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Carl G.

Was so close to the event and the room was very clean and comfortable. We will return to stay there next year.

Partner

10/10

Exceptional

20 Apr 2026

Ben G

Enjoyed our stayed at this place. Clean, quite, no trouble. 😉👍

Partner

10/10

Exceptional

19 Apr 2026

Flora

It was great

10/10

Exceptional

17 Apr 2026

Tammy

We stayed here for 5 days visiting from Australia. The room was spacious, clean and had everything we needed. Whilst the property is dated and in need of repair, it didn’t bother us nor impact our stay. The staff were welcoming and very helpful. It’s in a great location with free parking.

Partner

8/10

Excellent

17 Apr 2026

Carri Ann

Breakfast was cereal or danish, fruit, juice, or coffee. No protein. Not quite what I needed. The rooms in the multistory building were spacious and clean with elevator and parking underneath that had video cameras. It was great to pay for parki g for the week we cruised.

Partner

8/10

Excellent

16 Apr 2026

Joyanna

Parking was secure, but challenging to find late at night. A/C worked well.

6/10

Pleasant

11 Apr 2026

Carmen

Was ok for a night

Family_with_children

8/10

Excellent

09 Apr 2026

Art

Helpful staff

Partner

10/10

Exceptional

08 Apr 2026

Thomas

Plenty of parking spaces were available.
Great location for Texas IM 70.3 race.

10/10

Exceptional

04 Apr 2026

Eloy

The staff was great

6/10

Pleasant

29 Mar 2026

Daniel

I am e budget traveler. I look for value. That means that sometimes I get a great deal and other times I don't. This was a mixed bag. The receptionist was great. The room was older. There was a big bug in my room, but hey, this is Texas and that will happen. It's no longer in that room.

Self

4/10

Poor

27 Mar 2026

Bonnie

We have stayed here for years to go on a cruises but absolutely will never stay again. I originally checked in at 3 o’clock and was told that the room wasn’t ready to come back in an hour, when we came back in an hour the person that checked us in was no longer there and the new desk clerk stated she couldn’t give us a room due to a washing machine was broken. The desk clerk advised me that I never paid for the room and that she was writing people’s names down on sticky notes and there were seven people ahead of me that would get a room first. When I explained I had paid for the room and even had a parking pass she told me “I don’t care” I’m doing what I want to. At one point I was told if I didn’t like it I could cancel and I could just leave her lobby. We ended up having to sit in our car for another 3 1/2 hours waiting for a room, we only got a room when my husband had to go in and beg for a room. We had booked a deluxe room and she told us there’s no such thing as a deluxe room at that hotel that the Expedia site was wrong This is not true. We have stayed there for years, the rooms in the tower at the back have an elevator, and are deluxe rooms. I have never have been through anything like this before

Partner

8/10

Excellent

25 Mar 2026

Shekinah

We thought our front desk guy was very polite and attentive. The only thing I don’t like is that I requested a downstairs room and was given an upstairs room. Since it was such an old building, there was no elevator. However, the front desk guy allowed us to switch to a downstairs room at no extra charge. The beds were bigger and we had our own separate kitchenette. The kitchenette was spacious but it seems like they could have put cabinetry along with some dishes and utensils for longer stays. The only other thing I didn’t like about the room is that the sink and closet area was so bright and there was not a separate door in between the room and the bathroom. When I was trying to sleep, my mom was getting ready for bed, and the lights were very distracting. We were able to park our car there for 4 nights while we went on our cruise, and it was very safe right next to the lobby.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Courtney

There were some issues with our room smelling like weed. There was only decaf coffee available and when I asked for regular the lady pretended she couldn’t speak English even though I heard her talking to another lady as I walked up. The elevators had candy smushed into the floor that was there all weekend. We never got a chance to use the pool or mini golf so I can’t comment on that. The gentleman at check in was nice, and the beds were comfortable and the AC worked so those were some positives.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Luis

The property is dated, The breakfast could be better. Some of the staff is OK.

Partner

6/10

Pleasant

23 Mar 2026

Debbie

The staff was very friendly. The room was clean but the elevators were in bad shape, the key didn't work to get in the building, my key didn't work to get in my room, (but they did send someone with a new key), the carpet was absolutely filthy, and my room smelled dirty even though it appeared to be clean. I didn't use the pool, but I did go to the lobby for coffee. It was packed with children putting their hands in everything. It was a mess! And the coffee was right next to the juice in the very small food area, so it took forever just to get a cup. The breakfast area was too small and too crowded. But the staff was so nice!

Self

6/10

Pleasant

22 Mar 2026

Sheree

The towels provided were super soft, the staff was friendly and super helpful. Breakfast was simple but filling and delicious.

Our main issues were that construction supplies were placed in many parking spaces, rendering them useless for the intended purpose of parking.

Additionally, new shutters have been added to the windows in the room but there were no curtains. The walkway lights were very bright at night - making the room too bright for restful sleep. We ended up hanging a blanket on the window and slept much better.

Family_with_children

2/10

Poor

22 Mar 2026

Kim

The room was awful!!!! Dirty. Ugly. The doors looked like dogs had chewed on them. I slept on the top of the bedspread. No dark shades as stayed. Door wouldn’t close all the way so wind blew in all night!!! Worst hotel we ever stayed at. Will never stay there again.

Partner

6/10

Pleasant

22 Mar 2026

HOPE

Pool was only accessible during daylight hours because the pool lights were out. Construction on premises mini golf was unkempt

Family_with_children

8/10

Excellent

22 Mar 2026

Wade

Clean room, keycards sucked. Good price and location

8/10

Excellent

22 Mar 2026

Jennifer

The room was clean but had a bit of a musty smell. The staff was friendly. The room was large with a kitchen type area, bedroom and bathroom. We stayed the night before a cruise, they offered cruise parking but we had made plans to leave our car elsewhere. We’d stay there again before a cruise.

Friends

6/10

Pleasant

22 Mar 2026

Ralph

Check in was terrible. The girl at the front desk had a terrible attitude. She had no intention of answering any questions or anything

Partner

10/10

Exceptional

21 Mar 2026

Tomico

Was good

Family_with_children

10/10

Exceptional

20 Mar 2026

Susan

Our stay was wonderful. The room was clean, staff was great. We would stay here again.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Katrina

The room and the lobby were clean. The desk clerk was reallly friendly as well. There are many problems here, though. The shower wouldn't stop running when I turned the handle off. My husband had to crank it VERY hard to get it to at least stop dripping enough that I could take a soak after a long day. There was a huge patched spot right above the tub; an obvious indicator that the tub above my room had leaked. It's more than disconcerting to know that a heavy person could step in there and possibly crush you while you shower below. Paint was peeling, especially in the bathroom. The chest of drawers and nightstand smell very moldy/musty when open. The ad is misleading about the breakfast. It is NOT EVEN A CONTINENTAL BREAKFAST. There would be fruit, pastries, oatmeal and etc. Instead the ad for the hotel (on hotels.com) says \"full breakfast\" but there is NO meat, eggs, nor potatoes. One day there were only apples and another day there was NO fruit. They have an automatic pancake machine (conveyor style), 3 cereals, and nothing else, or maybe you get muffins some days. The putt-putt course is open but VERY dangerous because many of the holes have pieces of boards that are NOT screwed down nor covered with turf, so they flop and slide when you walk across. Because so much of the turf is missing and it's hazardous, you can't really play the course right.

The price was reasonable, it was quiet and the bed was comfy, but this is a HARD PASS for us in the future.

Partner

10/10

Exceptional

20 Mar 2026

Terry

Clean and very spacious rooms.
Loved the pool very clean and comfortable chairs.

Family_with_children

2/10

Poor

19 Mar 2026

Amanda

No hot water in the entire building

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Maria Tatum

This hotel has different problems and only one person to help, who was more than excellent , Mr. DiMarcus, a young man who changed my room, because the heather was not working at all. Also, the new room had a coffee maker not working, but the young man was not working in that moment.

Self

4/10

Poor

16 Mar 2026

Keith

Not impressed

6/10

Pleasant

15 Mar 2026

keithin

Our stay was good, even though we never got the extra towels we asked for and the cleaning staff never came by after we asked them to clean our room. We also didn’t receive a call back after someone pulled the fire alarm for the false alarm other than those things the stay was very enjoyable.

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Cleota

Met basic need. I was concerned when I found a nail clipper inside the sheets of the bed during night. Not sure the sheets are actually getting changed.

8/10

Excellent

12 Mar 2026

Kenneth

Breakfast could use some improvement. Rooms big and very clean!

Partner

8/10

Excellent

09 Mar 2026

Dora

Good place to stay .

Family

6/10

Pleasant

09 Mar 2026

Dwanette

The rooms would have been better if they had better lighting. They need 24hr maintenance as well. The ac went out on day one of stay and no maintenance was available. We had to wait until the next day. The staff was wonderful and no bed bugs!!!! Overall stay was ok!!!

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Rhea

Breakfast was not great. Ended up going to IHOP. Nice bed. Water heater went out due to storm, but staff got it restarted quickly.

Family_with_children

8/10

Excellent

03 Mar 2026

Adolfo

Horrible parking. Limited breakfast. Over all it’s a great low budget place. Close to the ports. Will still stall again soon.

Friends_and_family Family

4/10

Poor

03 Mar 2026

Anne

The room was decent, but the putt putt golf is not only an eye sore, but dangerous!!! Electric poles were down, ant piles all along the course, and the greens were all torn up. Breakfast was nothing to brag about either. Cereal and that’s about it!

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Todd

Check in staff and room was good

Self

8/10

Excellent

01 Mar 2026

Steven

Clean place and accommodating. $20 to uber to ship. Basic continental breakfast with cereal, basic pastries, coffee and juice.