Inn at the Waterpark

United States , Galveston - TX
GALVESTON , 2525 Jones Dr
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100 reviews shown

10/10

Exceptional

17 Apr 2026

Tammy

We stayed here for 5 days visiting from Australia. The room was spacious, clean and had everything we needed. Whilst the property is dated and in need of repair, it didn’t bother us nor impact our stay. The staff were welcoming and very helpful. It’s in a great location with free parking.

Partner

8/10

Excellent

17 Apr 2026

Carri Ann

Breakfast was cereal or danish, fruit, juice, or coffee. No protein. Not quite what I needed. The rooms in the multistory building were spacious and clean with elevator and parking underneath that had video cameras. It was great to pay for parki g for the week we cruised.

Partner

8/10

Excellent

16 Apr 2026

Joyanna

Parking was secure, but challenging to find late at night. A/C worked well.

6/10

Pleasant

11 Apr 2026

Carmen

Was ok for a night

Family_with_children

8/10

Excellent

09 Apr 2026

Art

Helpful staff

Partner

10/10

Exceptional

08 Apr 2026

Thomas

Plenty of parking spaces were available.
Great location for Texas IM 70.3 race.

10/10

Exceptional

04 Apr 2026

Eloy

The staff was great

6/10

Pleasant

29 Mar 2026

Daniel

I am e budget traveler. I look for value. That means that sometimes I get a great deal and other times I don't. This was a mixed bag. The receptionist was great. The room was older. There was a big bug in my room, but hey, this is Texas and that will happen. It's no longer in that room.

Self

4/10

Poor

27 Mar 2026

Bonnie

We have stayed here for years to go on a cruises but absolutely will never stay again. I originally checked in at 3 o’clock and was told that the room wasn’t ready to come back in an hour, when we came back in an hour the person that checked us in was no longer there and the new desk clerk stated she couldn’t give us a room due to a washing machine was broken. The desk clerk advised me that I never paid for the room and that she was writing people’s names down on sticky notes and there were seven people ahead of me that would get a room first. When I explained I had paid for the room and even had a parking pass she told me “I don’t care” I’m doing what I want to. At one point I was told if I didn’t like it I could cancel and I could just leave her lobby. We ended up having to sit in our car for another 3 1/2 hours waiting for a room, we only got a room when my husband had to go in and beg for a room. We had booked a deluxe room and she told us there’s no such thing as a deluxe room at that hotel that the Expedia site was wrong This is not true. We have stayed there for years, the rooms in the tower at the back have an elevator, and are deluxe rooms. I have never have been through anything like this before

Partner

8/10

Excellent

25 Mar 2026

Shekinah

We thought our front desk guy was very polite and attentive. The only thing I don’t like is that I requested a downstairs room and was given an upstairs room. Since it was such an old building, there was no elevator. However, the front desk guy allowed us to switch to a downstairs room at no extra charge. The beds were bigger and we had our own separate kitchenette. The kitchenette was spacious but it seems like they could have put cabinetry along with some dishes and utensils for longer stays. The only other thing I didn’t like about the room is that the sink and closet area was so bright and there was not a separate door in between the room and the bathroom. When I was trying to sleep, my mom was getting ready for bed, and the lights were very distracting. We were able to park our car there for 4 nights while we went on our cruise, and it was very safe right next to the lobby.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Courtney

There were some issues with our room smelling like weed. There was only decaf coffee available and when I asked for regular the lady pretended she couldn’t speak English even though I heard her talking to another lady as I walked up. The elevators had candy smushed into the floor that was there all weekend. We never got a chance to use the pool or mini golf so I can’t comment on that. The gentleman at check in was nice, and the beds were comfortable and the AC worked so those were some positives.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Luis

The property is dated, The breakfast could be better. Some of the staff is OK.

Partner

6/10

Pleasant

23 Mar 2026

Debbie

The staff was very friendly. The room was clean but the elevators were in bad shape, the key didn't work to get in the building, my key didn't work to get in my room, (but they did send someone with a new key), the carpet was absolutely filthy, and my room smelled dirty even though it appeared to be clean. I didn't use the pool, but I did go to the lobby for coffee. It was packed with children putting their hands in everything. It was a mess! And the coffee was right next to the juice in the very small food area, so it took forever just to get a cup. The breakfast area was too small and too crowded. But the staff was so nice!

Self

6/10

Pleasant

22 Mar 2026

Sheree

The towels provided were super soft, the staff was friendly and super helpful. Breakfast was simple but filling and delicious.

Our main issues were that construction supplies were placed in many parking spaces, rendering them useless for the intended purpose of parking.

Additionally, new shutters have been added to the windows in the room but there were no curtains. The walkway lights were very bright at night - making the room too bright for restful sleep. We ended up hanging a blanket on the window and slept much better.

Family_with_children

2/10

Poor

22 Mar 2026

Kim

The room was awful!!!! Dirty. Ugly. The doors looked like dogs had chewed on them. I slept on the top of the bedspread. No dark shades as stayed. Door wouldn’t close all the way so wind blew in all night!!! Worst hotel we ever stayed at. Will never stay there again.

Partner

6/10

Pleasant

22 Mar 2026

HOPE

Pool was only accessible during daylight hours because the pool lights were out. Construction on premises mini golf was unkempt

Family_with_children

8/10

Excellent

22 Mar 2026

Wade

Clean room, keycards sucked. Good price and location

8/10

Excellent

22 Mar 2026

Jennifer

The room was clean but had a bit of a musty smell. The staff was friendly. The room was large with a kitchen type area, bedroom and bathroom. We stayed the night before a cruise, they offered cruise parking but we had made plans to leave our car elsewhere. We’d stay there again before a cruise.

Friends

6/10

Pleasant

22 Mar 2026

Ralph

Check in was terrible. The girl at the front desk had a terrible attitude. She had no intention of answering any questions or anything

Partner

10/10

Exceptional

21 Mar 2026

Tomico

Was good

Family_with_children

10/10

Exceptional

20 Mar 2026

Susan

Our stay was wonderful. The room was clean, staff was great. We would stay here again.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Katrina

The room and the lobby were clean. The desk clerk was reallly friendly as well. There are many problems here, though. The shower wouldn't stop running when I turned the handle off. My husband had to crank it VERY hard to get it to at least stop dripping enough that I could take a soak after a long day. There was a huge patched spot right above the tub; an obvious indicator that the tub above my room had leaked. It's more than disconcerting to know that a heavy person could step in there and possibly crush you while you shower below. Paint was peeling, especially in the bathroom. The chest of drawers and nightstand smell very moldy/musty when open. The ad is misleading about the breakfast. It is NOT EVEN A CONTINENTAL BREAKFAST. There would be fruit, pastries, oatmeal and etc. Instead the ad for the hotel (on hotels.com) says \"full breakfast\" but there is NO meat, eggs, nor potatoes. One day there were only apples and another day there was NO fruit. They have an automatic pancake machine (conveyor style), 3 cereals, and nothing else, or maybe you get muffins some days. The putt-putt course is open but VERY dangerous because many of the holes have pieces of boards that are NOT screwed down nor covered with turf, so they flop and slide when you walk across. Because so much of the turf is missing and it's hazardous, you can't really play the course right.

The price was reasonable, it was quiet and the bed was comfy, but this is a HARD PASS for us in the future.

Partner

10/10

Exceptional

20 Mar 2026

Terry

Clean and very spacious rooms.
Loved the pool very clean and comfortable chairs.

Family_with_children

2/10

Poor

19 Mar 2026

Amanda

No hot water in the entire building

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Maria Tatum

This hotel has different problems and only one person to help, who was more than excellent , Mr. DiMarcus, a young man who changed my room, because the heather was not working at all. Also, the new room had a coffee maker not working, but the young man was not working in that moment.

Self

4/10

Poor

16 Mar 2026

Keith

Not impressed

6/10

Pleasant

15 Mar 2026

keithin

Our stay was good, even though we never got the extra towels we asked for and the cleaning staff never came by after we asked them to clean our room. We also didn’t receive a call back after someone pulled the fire alarm for the false alarm other than those things the stay was very enjoyable.

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Cleota

Met basic need. I was concerned when I found a nail clipper inside the sheets of the bed during night. Not sure the sheets are actually getting changed.

8/10

Excellent

12 Mar 2026

Kenneth

Breakfast could use some improvement. Rooms big and very clean!

Partner

8/10

Excellent

09 Mar 2026

Dora

Good place to stay .

Family

6/10

Pleasant

09 Mar 2026

Dwanette

The rooms would have been better if they had better lighting. They need 24hr maintenance as well. The ac went out on day one of stay and no maintenance was available. We had to wait until the next day. The staff was wonderful and no bed bugs!!!! Overall stay was ok!!!

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Rhea

Breakfast was not great. Ended up going to IHOP. Nice bed. Water heater went out due to storm, but staff got it restarted quickly.

Family_with_children

8/10

Excellent

03 Mar 2026

Adolfo

Horrible parking. Limited breakfast. Over all it’s a great low budget place. Close to the ports. Will still stall again soon.

Friends_and_family Family

4/10

Poor

03 Mar 2026

Anne

The room was decent, but the putt putt golf is not only an eye sore, but dangerous!!! Electric poles were down, ant piles all along the course, and the greens were all torn up. Breakfast was nothing to brag about either. Cereal and that’s about it!

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Todd

Check in staff and room was good

Self

8/10

Excellent

01 Mar 2026

Steven

Clean place and accommodating. $20 to uber to ship. Basic continental breakfast with cereal, basic pastries, coffee and juice.

8/10

Excellent

01 Mar 2026

JESUS

Room was good

8/10

Excellent

01 Mar 2026

Bonnie

Very clean love cruise parking
Quiet

10/10

Exceptional

24 Feb 2026

Margaret

Large, comfortable room with all the amenities, good mattresses, free parking and breakfast--and mini-golf for good measure.

8/10

Excellent

24 Feb 2026

Donald

Clean, great value . Long term cruise parking is a good value. Needs updating in some places.

Partner

4/10

Poor

23 Feb 2026

Savannah

Room was neglected no pillow cases

10/10

Exceptional

23 Feb 2026

Allison

Very affordable. Great front desk staff. Microwave and fridge in room with free breakfast makes is even better!

10/10

Exceptional

22 Feb 2026

Darlene

Everything was great.soft beds.

Partner

10/10

Exceptional

20 Feb 2026

Maricela

Very comfortable bedroom and clean.
Personnel very attentive

8/10

Excellent

17 Feb 2026

Jill

well worn but clean

8/10

Excellent

16 Feb 2026

Lapaca

It was a nice room

10/10

Exceptional

15 Feb 2026

FARRELL

A-OK

Leisure Family

10/10

Exceptional

12 Feb 2026

Frank

Friendly staff great cruise parking Ubar was cheap going to the port but it was twice as much going back to hotel

Leisure Family

8/10

Excellent

12 Feb 2026

Alejandra

Friendly and helpful staff.
Only drawback was staying on second floor and having to lug our suitcases up and down.
Rooms have been updated. I liked that there was NO carpet in our room.

Leisure Family

10/10

Exceptional

10 Feb 2026

Tina

Very satisfied with the staff and the room.

Business

10/10

Exceptional

10 Feb 2026

Cecil

Great check in was fast and service was great ! Clean rooms and loved the area .

Partner

8/10

Excellent

09 Feb 2026

Angela

Room was spacious and clean. Lady at desk was nice. Parking a little crazy.

Leisure Family

6/10

Pleasant

08 Feb 2026

Doreen

The room was OK... nothing special. Could not see out of our window due to the precipitation in the glass (literally)!
The breakfast is only some stale muffins and cold cereal and milk. Coffee was OK. One of the worst in any of my many hotel stays. Parking for the cruise was only $20 which was why we booked this hotel.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Robert

Clean

10/10

Exceptional

04 Feb 2026

Theresa

Reasonable priced, clean

Leisure Partner

2/10

Poor

03 Feb 2026

kristen

I booked this room last minute to stay in the area before a cruise. We were there

6/10

Pleasant

03 Feb 2026

Maurica Riker

Room was ok. Traveling with others in one vehicle, we were given a room which was occupied initially. Sent to a completely other building with three bags and no elevator on the second floor. Unacceptable. Complained to Expedia with no results

10/10

Exceptional

01 Feb 2026

Dauris

The room was great. The staff at the front counter was very helpful. We parked here for two weeks for 44 dollars. Can't beat that. We will definitely stay again.

Partner

10/10

Exceptional

29 Jan 2026

Alexis

Great staff clean room

Leisure Family

6/10

Pleasant

29 Jan 2026

David

The staff were excellent, the room not so much. We were on the second floor and it was raining. Our ceiling leaked. The floor was weak and had many dips from weak wood under the floor. The rate was okay and the room was very clean

Leisure Partner

2/10

Poor

25 Jan 2026

Brittney

The description of this was not accurate. It failed to say that it is also part of an assisted living center. There were nurses caring for patients in room next to us. These people reside there. It was not temporary as they had their names on the wall and color code the name plates of the rooms to identify it as a permanent resident or guest. We were in a pickle as we were stuck in the record breaking storm and had limited options. Would not chose to stay there again. The breakfast choice was cereal and milk and the coffee was horrible!!

Leisure Friends

10/10

Exceptional

25 Jan 2026

Rebecca

The room was spotless. The person at the front desk made sure I didn't have to climb steps to my room.

I was allowed to stay in the lobby until it was appropriate to go to the cruise ship.

Self

8/10

Excellent

25 Jan 2026

Marc

Room was clean.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Víctor

Yes

8/10

Excellent

25 Jan 2026

MATTHEW

The desk personnel were very friendly.

Leisure Family

6/10

Pleasant

24 Jan 2026

Christi

Breakfast was a major disappointment.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Latryska

The room was clean and the staff was friendly

8/10

Excellent

19 Jan 2026

Patricia

10/10

Exceptional

18 Jan 2026

Kathleen

Clean large rooms. Front desk very friendly and helpful.

Leisure Family

10/10

Exceptional

17 Jan 2026

Rosalinda

Clean room, staff was friendly

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Clean room, courteous staff, variety of breakfast items.

Business Family

6/10

Pleasant

15 Jan 2026

Teresa

The shower didn't work correctly and brown water came out. The heater made smoke detector go off and heat stayed off. Reported when checking out and office staff said \"okay\". No compensation.

Leisure Family

10/10

Exceptional

12 Jan 2026

Jake

Good clean place to stay and was even better than we could leave our car there for the week while cruising.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Maria

Great location for easy access to moody gardens love that they have roll away beds for that person that doesn’t want to share. Friendly staff

Business_and_leisure Family

6/10

Pleasant

05 Jan 2026

Karla

Rooms smelled like mildew and needed a hotel that had laundry available. Once we checked in I was told the entire laundry facility was out of order.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Ginger

The facility is a bit dated but very clean and cozy. It is near the water park and moody gardens. Thhey had mini golf outside that you could play for free, which was fun. We did not go swimming, but the pool area looked nice

Leisure Friends

10/10

Exceptional

03 Jan 2026

Haichen

The room was surprisingly roomy and comfortable.

Leisure Family

8/10

Excellent

03 Jan 2026

Prathyusha

Good

4/10

Poor

01 Jan 2026

Chidinma

They don’t ever clean your room! If you stayed 10days just know that your room will never never be cleaned! I calling and requested for our rooms to be cleaned and the guy in the front desk told me that they have only one cleaner so the moment they knew your check out date they’ll never 👎 come to clean. I and my entire family stayed 3nights and our 2 rooms were not cleaned up! Please stay away from this place!!

Family

10/10

Exceptional

30 Dec 2025

kim

Everything

Friends_and_family Family

2/10

Poor

28 Dec 2025

Truc

The room was dirty, ancient, and unsafe. I would never return and do not recommend it.

Business_and_leisure Family

10/10

Exceptional

20 Dec 2025

Jimmy

Rooms were clean, staff super friendly. Definitely will stay again

Friends_and_family Family

8/10

Excellent

16 Dec 2025

Kelly

Staff was great, parking for cruise was awesome, room was big, breakfast could be better. I would stay again!

Leisure Family

8/10

Excellent

15 Dec 2025

Jody

The room was very clean. Pubic areas could use some attention. Staff was VERY courteous, they were helpful wityh everything!

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Kandy

Nice room, clean and staff was friendly and helpful.

10/10

Exceptional

13 Dec 2025

Roberta

Great staff!

Leisure Family

10/10

Exceptional

09 Dec 2025

Vickie

The room was big very spacious! Staff was very friendly! Place was clean and well maintained

10/10

Exceptional

07 Dec 2025

Blake

Clean facilities, room was nice, bed and sheets were nice, great location.

10/10

Exceptional

06 Dec 2025

Robin

Staff was courteous, room clean, $20 parking for the week if you’re going on a cruise or just for parking your vehicle for a week you can’t beat that, and a great breakfast!

Leisure

2/10

Poor

05 Dec 2025

Edward

It was not updated. The room was dirty and had roaches.
Not ever planning to stay here again.

Partner

2/10

Poor

30 Nov 2025

Debbie

Night reception was eating and didn’t stop while she talked to us. When we when in our room I sat my sandwich down for a couple minutes and when I went to grab it, a cockroach was all over it. When I called front desk she was rude about it saying, “what do you want me to do about it?”!!!

Leisure Family

4/10

Poor

29 Nov 2025

Kenda

Do not recommend this hotel for the price paid. Our toilet wouldn’t flush, the room smelled and no maintenance on duty. We were able to change rooms. To say there was a lack of service is putting it mildly.

Partner

8/10

Excellent

23 Nov 2025

Tina

Clean, quiet parking was good Breakfast wasn’t much

10/10

Exceptional

23 Nov 2025

Carlos

Yes

10/10

Exceptional

16 Nov 2025

Albert

I was wble to travel closer to Moody Gardens. The mini golf course was nice.

Leisure Self

8/10

Excellent

16 Nov 2025

JOHN

Large clean room

Leisure Partner

6/10

Pleasant

16 Nov 2025

Buford

Staff was courteous. The Inn is an old establishment and really need to get rid of all the carpeting because the smell was pretty bad and with my allergies, well, made me sick. Don’t need carpeting in the rooms at all or if, need to replace the old, musty smelling carpet.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Angelica

Front desk was super nice. Room was good for a one night stay. Close to the beach and water park - restaurants all around!

2/10

Poor

15 Nov 2025

Angela

Room had roaches… enough said

Leisure Family_with_children

4/10

Poor

10 Nov 2025

Gina

The room was nice and large but the lack of black out shades made it bright and hard to sleep in the morning. Was disappointed the pool was closed tho the weather was still quite warm. The mini golf course was beyond run down and neglected in need of much repairing. Most of the light poles either didn't work or were broke and on the ground wich wasn't the safest. There was also a man hole cover that was open and very unsafe

Business