Name: Candlewood Suites Bloomington
Address: 1935 S Basswood Drive, Bloomington, 47403, US

10/10

Exceptional

14 Jul 2026

Timothy

Great stay; helpful helpful staff. Always going above and beyond.

Family_with_children

8/10

Excellent

07 Jul 2026

Sylvia

Parking was good, but we didn’t realize there was no breakfast. That was our fault though, but still a disappointment. Room was great.

Partner

8/10

Excellent

24 Jun 2026

Cynthia

I would have rated it a 5 star, but there were little tiny ants in my room around the air conditioner.

Pet

8/10

Excellent

21 Jun 2026

Erin

Clean property, amazing price for value. The only negative thing was the pool was down for maintenance and my son was really upset. Otherwise, very pleased!

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

John

Staff was very good and helpful.

Family

8/10

Excellent

16 Jun 2026

Erin

We stayed at this hotel for my son’s college admissions visit to Indiana University. They are remodeling, but there was absolutely no issue with the construction. They are dog friendly, which is wonderful. However we had an aggressive dog down the hall which made it challenging to time when we could take our own little pup in and out and use the elevator. Their printer wasn’t working upon check-in, but the worker was super apologetic and assured me I could come back the next day and complete it. The location is great- about a mile and a half from Bloomington and Indiana’s campus. There is a traffic light that makes exiting and entering the hotel quick and simple. Having the kitchenette was super convenient- we could store leftovers, have cold drinks, etcetera. If our son chooses Indiana, we will be back!

Friends_and_family Family

4/10

Poor

08 Jun 2026

Jill L

Our room smelled of smoke, the shower had mold around the ceiling, the ice maker in our room didn't work, the pool was closed, and the channel lineup sheet was not correct. This place was a hot mess. Jeff was very friendly and helpful at the front desk but at one point we sat in the lobby hanging out and watched a lady wait for over 20 minutes for sometime to come back and help her. We will not stay here again.

Family_with_children

4/10

Poor

04 Jun 2026

Pamela

We shared our room with the ANTS for 7 days. Staff was told but didn’t do much to fix the problems. Not even going to waste my time on other issues.

Partner

10/10

Exceptional

01 Jun 2026

Jennifer

The staff was very nice and helpful. We never encountered any problems. Enjoyed our stay.

Family

8/10

Excellent

31 May 2026

Angie

I had forgotten that this hotel didn't provide breakfast, so that was a little frustrating. Most hotels do now, so you kind of just take it for granted. The room was fine, and the price was great. The best part of our stay was the frogs outside our window singing us to sleep both nights we were there!

Partner

10/10

Exceptional

25 May 2026

Travis

Great stay hotel is going through construction but really clean

8/10

Excellent

24 May 2026

Sarah

Overall good hotel

Partner

10/10

Exceptional

16 May 2026

Abigail

Between leases, I stayed here for a week, and I'd live here if I could! In addition to the cost per night, here's what's great: clean, spacious room, cozy bed, great pillows, HOT water, great water pressure, helpful, friendly staff, pet friendly (large dogs welcome), an abundance of easily accessible amenities (food pantry, lockers with pizza oven/toaster/even a food processer), convenient location, easy parking, and quick accessibility to everything in Bloomington. Added bonus if you're outdoorsy, the property is nestled near a huge patch of woods with endless walking trails, a creek, and even a couple of waterfalls. I will 100% stay here when I visit friends & family. I work remotely, and will even consider coming here for a week or two when I need an escape from the City, but don't want to take paid time off. The only negative point I will mention is that the refrigerator in my room freezes everything, even at the least cold setting. Stay here. You will not be disappointed.

Pet

2/10

Poor

26 Apr 2026

Raudel

Terrible service and people were running through the hall banging our door and we couldn’t sleep ! We will never stay there again!!!

Family

10/10

Exceptional

20 Apr 2026

Leane

Nice clean room, comfortable beds and friendly staff.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Ruth

Nice room with all the appliances you need to do some cooking. Did not use anything but coffeemaker but husband did note there was only one small coffee cup. Full size shampoo conditioner and body wash in shower no tiny hotel bottles. We liked the set up and would book again.
Great value.

Partner

8/10

Excellent

30 Mar 2026

Sharon

Not the cleanest. There was quite a bit of dust and debris on the floor and in the corners. The microwave could have been wiped down. Nothing terrible but not the way I keep things. Beds were okay and comfortable. Good for one night stay. Staff was nice.

Family

6/10

Pleasant

28 Mar 2026

Alicia

Conveniently located; friendly staff

Friends_and_family Family

4/10

Poor

08 Mar 2026

Marcia

The room had some insects and the chalking and paint on the bathroom ceiling was not good. No breakfast was provided
The room was not cleaned even though I stayed two days.

Self

6/10

Pleasant

08 Mar 2026

Sheryl

Hotel is old and needs a revamp. Paint is cracking on the walls and it feels old and dirty.

10/10

Exceptional

07 Mar 2026

LaVonne

The pool was down for maintenence and i eish hotels would tell you before booking. They provide excellent lending equipment for cooking and a great selectionnof efibles to purchase. The ac was great and room was clean!

Self

4/10

Poor

01 Mar 2026

Stacy

Staff was super unprofessional. Entryway was dirty and staff were smoking right outside the main entrance.

8/10

Excellent

16 Feb 2026

Angie

The room was nice, with a big desk and a nice kitchenette. If we had been staying for more than one night, we would have really been able to take advantage of that. Unfortunately, we forgot that this hotel didn't offer a free breakfast, so that was a bit of a disappointment.

Partner

6/10

Pleasant

13 Feb 2026

Subha

Room cleanliness, amenities

Leisure Self

4/10

Poor

12 Feb 2026

Julia

Ghhh

8/10

Excellent

09 Feb 2026

Michael

Good stay but would like some coffee in the AM

Leisure Family

8/10

Excellent

09 Feb 2026

Gregory

Pretty good for the price

10/10

Exceptional

08 Feb 2026

Brijette

Wonderful

8/10

Excellent

02 Feb 2026

Shalane

Staff was nice not a lot of parking due to snow in most spots

Friends_and_family Friends

6/10

Pleasant

01 Feb 2026

Lisa

Staff was courteous. Room was cozy. Great location.
There are two charges on my card that was only supposed to be $10 deposit. A $86.28 charge from Saturday and then today a $9.13 charge, with no explanation for this.

Leisure Friends

4/10

Poor

10 Jan 2026

Jennifer

Room was dirty, pillows smelled sweaty, pool has been closed down for over a year.

Business_and_leisure Family

10/10

Exceptional

08 Jan 2026

Michael

Yes to all

Business Family

4/10

Poor

07 Jan 2026

Linda

They charged me twice for the room. I reserved and paid for room through Expedia and then after check out they charged my credit card on file. Still waiting on refund. Construction workers came in with muddy shoes. The floors were still dirty the following day

Leisure Partner

10/10

Exceptional

14 Nov 2025

John

Full kitchen, very nice and clean.

Leisure Self

10/10

Exceptional

11 Nov 2025

Timothy

Nice hotel and staff

Leisure Partner

6/10

Pleasant

10 Nov 2025

JAMES

Room in good condition. Long wait to check in. Shortage of staff

Leisure Partner

10/10

Exceptional

10 Nov 2025

Reena

Very pet friendly, clean. There aren't any eating options in walking distance but if you have a car, it's very close to lots of good places. I will be staying here everytime I visit my college kid. I found our place! Highly recommend.

Leisure Pet

6/10

Pleasant

09 Nov 2025

Tatyana

We stayed for 2 nights visiting my daughter in college.We arrived on Friday afternoon November , 7. Check in was easy. We walked in a room and I was so upset because nobody clean the room. It was crumbs on a kitchen floor, dog hair on a desk, on a carpet and kitchen floor. Splashes of soap and water on a bathroom mirror. Looks like housekeeper change the sheets and left the room. I called front desk to tell them about condition of the room and ask to move us to different room but they told me hotel rooms s sold out, was no rooms available.
Very nice housekeeper came and offered to clean our room. We left for the evening and when we came back the room was looking much more presentable.
Also smell in the room was very heavy to breath. Like bad spray or something else.
We been told that this hotel is a dog friendly but it’s doesn’t mean can’t be clean properly for the next guests.
Was very upsetting begging of the stay.

Leisure Family

2/10

Poor

02 Nov 2025

Christopher

My stay at this hotel was very disappointing. The room was not clean—the tub, microwave, refrigerator, and windows were all dirty. This made the experience uncomfortable and far below expectations. I would not recommend staying here unless improvements are made to cleanliness and maintenance. Also someone tried to check into my room at 7:30 AM and staff tried to get into my room around 10:30 AM stating that my room was supposed to be vacant although I had the room for two nights.

Leisure Self

2/10

Poor

01 Nov 2025

Matthew

My family felt unsafe. The housekeeping staff tried to get us to leave our room before our agreed upon check out time. I could not in good conscience recommend this hotel nor would I want to stay there again. The room wasn't well dusted or vacuumed. Smells in hallways. The pool wasn't operable. Not a good experience.

Business_and_leisure Family

10/10

Exceptional

01 Nov 2025

Kelly

Great place to stay. The staff where nice and the room was nice as well. The only complain that the tv selection not the best and the shower curtain has seen it better days but its all a non issue.

Friends_and_family Friends

6/10

Pleasant

21 Oct 2025

Lisa

My room was already paid for a week before I arrived. The front desk attendant asked for my license then proceeded to say my card had been declined? She never asked for a card and the card that I had used to pay for my room had a 0 balance. Next evening we stop at the front desk for coffee. she said we were not even in there system. But she wanted to comfort us by saying are stuff had not been touched.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Alyssa

Good overall but the rooms never got really cool and were stuffy the whole time

Leisure Family

6/10

Pleasant

16 Oct 2025

Janet

Disappointed

There was a used towel in the bathroom and a used dental pick. Litter around the grounds. Elevator was dirty. Musty smell throughout.

Friends_and_family Family

6/10

Pleasant

15 Oct 2025

Deborah

Kitchen is neat at adequate.

Leisure

6/10

Pleasant

06 Oct 2025

Christopher

The bed was comfortable, parking lot was fine, the low score I gave was due to the lack of hand soap by the sink and body wash in the shower (both bottles were empty). When I went down to the front desk to report this, the clerk said she would get some from supplies and bring it to our room, which she did soon after. The room was a bit dirty with trash and dirt on the floor behind the nightstand between the beds.

Friends_and_family Friends

2/10

Poor

30 Sep 2025

Alan

The front desk was not staffed.
There was loud music each of three days we were there. The hotel staff knew it was a construction crew staying there but did nothing about it.
The tub was supposedly handicap accessible but was far too high for comfortable access.
Overall, I will NOT stay there again.

Leisure Family

4/10

Poor

01 Sep 2025

Melanie

This has a convenient location. And it was fairly quiet. However, our room had mold on the bathroom ceiling and not just a little. The staff was polite and nice, but hard to find. Pool was closed and drained.

Leisure Family

2/10

Poor

26 Aug 2025

Sarangapani

We were welcomed by the stench of the lobby and the smell continued to our room. Bed cover was ripped and dirty and was not washed for years. Stains in the toilet. Hot water will stop abruptly. We understand the hotels are crowded in this area due to the large number of families coming to Bloomington. But this place is not the place to stay. Please do not add additional stress staying at this place. Not ot mentiona they charge very high price. For an additional $20 there are other clean hotels in Bloomington. If there is an option to upload photos we could have uploaded the photos of the filthy rooms.

4/10

Poor

22 Aug 2025

Betty

The room was very nice and bedding comfy
They don’t clean your rooms
Had to ask and wait for towels for hours
Phone did not work
Pool was not in service

6/10

Pleasant

22 Aug 2025

Deepa

Dishes dirty, dusty furniture. Pantry floor dusty

Friends_and_family Family

2/10

Poor

11 Aug 2025

Verified traveler

Very bad rooms

Checked it to first room got there and it smelled very moldy that’s because cause the air conditioner had the entire floor soaked! So I tried to cancel, but they said they couldn’t give me my money back because I booked through a third-party so they gave me another room. Got to this room and my TV did not work and they couldn’t call maintenance so I decided to take a shower and when I went to the bathroom, I noticed mold all on the ceiling. At this point I was feed up took both keys downstairs and left! Filed a complaint now wa in response! I really don’t want anything short of a free room and my money back it was awful!😡

Partner

6/10

Pleasant

02 Aug 2025

Deb

Nice room with full size fridge. Hotel has 4 floors but only one ice machine and it was broken. Ice maker in fridge worked but was not turned on so I had to leave and buy ice

Leisure Self

4/10

Poor

23 Jul 2025

Muzic

The staff were nice. The room was fine. The only real issue was there was no ice available in the whole hotel. I checked in and I felt that the should have been spoken of during check-in and not after when I went to my room and noticed that I didn't have a ice bucket. Having a fridge in the room with no ice in the freezer didn't help my one night stay overnight

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Verified traveler

Great place to stay.

Room was clean. We had a studio which had a small kitchenette with cooktop and full sized fridge, and dishwasher.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Bonita

Comfortable and convenient

Business_and_leisure Self

8/10

Excellent

28 Jun 2025

Donald

Our reservation was messed up and no rooms available with one king bed. Took 30 minutes for the clerk to find us a suitable room. Otherwise it was a decent place.

Leisure Family

2/10

Poor

23 Jun 2025

Richard

Dirty, no ice in any machine, had to move rooms cause someone walked into our room with an old key.

Leisure Family

2/10

Poor

23 Jun 2025

Terra

Do not recommend staying here at all.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Sheila

It is always clean and comfortable. The only problem I have is getting in the bed. The mattress is waist high to me.

Partner

10/10

Exceptional

10 Jun 2025

Yang

Quite, clean, friendly, totally satisfactory place

Leisure Family

10/10

Exceptional

10 Jun 2025

Rajalekshmy

Clean room, friendly staff. Overall it was a great property to stay with family.

Business_and_leisure Family

8/10

Excellent

04 Jun 2025

Larry

It was ok. Could have been cleaner.

Business Partner

6/10

Pleasant

02 Jun 2025

Verified traveler

No pool!! Fasle advertising

They advertise a pool but the pool has been closed for a year. We booked this hotel because it had an indoor pool. And in fact it is closed. They say under maintenance but being shut down for a year...

Friends_and_family Family

4/10

Poor

25 May 2025

Icely

Misleading Listing and Poor Conditions

We’re a traveling basketball team, and we booked Candlewood Suites in Bloomington specifically for the pool and the in-room fridge—both important when you’ve got a group of kids and a weekend full of games. While the fridge is a decent size, it definitely needed a proper cleaning (some mystery liquid was lurking in the drawers—yikes).

The biggest issue? The pool. It’s been out of order for nearly a year, but that wasn’t mentioned anywhere when we booked. If we had known, we absolutely would’ve chosen a different hotel. The photos online are misleading.

Cleanliness was also a letdown. One of the bathroom pictures in our room had long hair caked to the glass—like it hadn’t been wiped in forever. And unfortunately, every room our team booked had a weird, musty funk to it that was impossible to ignore.

Needless to say, our team won’t be staying here again, and I wouldn’t recommend it to anyone else either—especially if you’re traveling with kids or expecting basic amenities to match the listing.

Friends_and_family Family

4/10

Poor

27 Apr 2025

Naomi

Centipede found in room crawling on luggage. Ants were found on nightstand table and countertops. Booger found on bathroom wall. Qtips (unused) found in trash cans. Bathtub faucet was molded.

Leisure Friends

8/10

Excellent

24 Apr 2025

Verified traveler

Nice night

Very comfy. River at the front desk was very kind and great to chat with. Clean but i had to kill two centipedes! Scary lol

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Christen

.

8/10

Excellent

06 Apr 2025

Douglas

Only one washer worked and the size is crazy small for so few to use. Liked the kitchenette.

8/10

Excellent

06 Apr 2025

Douglas

Keys kept not working. Maintenance on the property was loud

Leisure Partner

10/10

Exceptional

23 Mar 2025

Isabella

Staff was nice, easy to check in, clean room, satisfied

Leisure Partner

10/10

Exceptional

11 Mar 2025

Verified traveler

cute little suite

This is a cute little suite! A decent kitchenette that would be great for an extended stay. conveniently located off the highway and close drive to downtown Bloomington. The room, bedding, bathroom, and lobby looked clean and professional.

Self

6/10

Pleasant

10 Mar 2025

Josephine

The place needs a deep cleaning.

Leisure Friends

6/10

Pleasant

07 Mar 2025

Sandy

The location was accessible and easy to find. However the smell of the elevators about put me over the edge. It smelled like vomit. The refrigerator in our room had a clicking noise the entire time. There was no ice machine on any level except the main/ground floor. No continental breakfast.

Business Family

10/10

Exceptional

03 Mar 2025

Elizabeth

I like the late check out time. I didn’t like that the staff knocked on our door prior to check out time. Made us feel rushed and like we had to be out because they wanted to clean the room.

Leisure Family

10/10

Exceptional

23 Feb 2025

Clara

Great stay

My stay was good. Check in was great. Cindy was very nice, respectful, professional and a great smile.

Friends_and_family Family

8/10

Excellent

23 Feb 2025

Ashley

This was a roadside option and was great for the purpose of a roof, bed over my head. Only issue was the parking lot had some ice and snow and that made it challenging to get around.

Self

10/10

Exceptional

15 Feb 2025

Verified traveler

Fantastic.

Fantastic room, full of amenities, whenever I’m back in town I will be staying here. It’s like an apartment for a hotel room.

Partner

10/10

Exceptional

13 Feb 2025

Thomas

Exactly what you hope for when traveling.

The room was really clean, the facility had everything an extended stay should have. The room was in good shape, appliances worked well, promised supplies on hand. The staff was friendly and eager to help.
Heartily recommend it for category.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Alicia

It was very clean. The staff were incredibly kind. The room was exactly what I needed. I hope to come back, again! Thank you for the amazing time!

Business_and_leisure Self

6/10

Pleasant

01 Feb 2025

Diane

The hotel was very nice and quite. But the parking lot was a disasters there was ice everywhere and especially in the handicap parking area. We did not need thoses spaces but such a fall risk for all.

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Kelly

I loved having the kitchen. While we did go out to some restaurants, it was nice to be able to have some groceries on hand. Staff was amazing. I will definitely be stay there again.

Leisure Self

6/10

Pleasant

08 Jan 2025

Laurie

Does not offer online check-in. Which is fine, but it did take a while to do the actual check in at the desk. We stayed 2 nights. The 2nd night we got some snacks from their little store. When we went to the desk to have them charged to our room, we found out that we were not checked in. They did take care of it by the time we left. Overall this is more like an extended stay hotel but on the cheaper side.

Partner

10/10

Exceptional

30 Nov 2024

Donna

It was nice

Friends_and_family Family

8/10

Excellent

07 Oct 2024

Lisa

It was nice

Leisure Self

6/10

Pleasant

16 Sep 2024

Kaylif

Bathroom was cleanish, black hairs in tub and on floor. Room was spacious ,AC worked, pool wasn’t available, coffee machine in commissary area was NASTY!!!!! And that’s being nice. Employee, who was nice said coffee machine was broken. I basically chose this place and paid the high price compacted to others in the area just for the pool so I could spend time w my granddaughters while I was here visiting. A lot of the hotel was clean and ok, just some of the other areas weren’t.

Friends_and_family Family

2/10

Poor

02 Sep 2024

Jatinder

musty room hard to breath inside , toilet with disgusting stains

Leisure Family

8/10

Excellent

23 Aug 2024

Brian

Basic accommodations at a reasonable price. Well equipped kitchen if you are in town for several days and don’t want to eat every meal out. Conveniently located fairly close to IU at a reasonable price.

Business_and_leisure Family

8/10

Excellent

22 Aug 2024

Tatyana

The overall hotel was good! Room a nice size with kitchen. When we entered the room smell in a room was either mold or smoke.Otherwise room was clean and bathroom have a lot of different size towels.

Leisure Family

2/10

Poor

24 Jul 2024

David

Horrible staff

I was on a company trip, for 3 days. I paid for 3 rooms as well. The desk clerk falsely accused my adult work crew of being loud and smoking in the room. After offering him and staff to enter room , to prove we were not doing such a thing , he evicted us and said he was calling cops. Keep in mind , I have an adult crew, 50yr old plus , and we are not kids, but this “kid” was rude, unprofessional, had no proof whatsoever and no argument or respect. We also asked to talk to upper management, but he resorted to the back office like a baby. Horrible experience, and no refund was granted for the days we did not even stay.

Business

10/10

Exceptional

29 Jun 2024

Jerry

Great

Leisure Self

6/10

Pleasant

23 Jun 2024

Timothy Ryan

Staff should really be shown how to properly clean. Parking wasn't terrible but everywhere else that we have stayed had better parking set up. And if it's raining.... you are definitely going to get wet if your trying to load or unload your vehicle as there is no covered check in lane

Leisure Family

6/10

Pleasant

12 Jun 2024

Graham

Arrived to a room that had a stain on the comforter and leftover food in the refrigerator. Also, there was a random comb in the bathroom, obviously less left by a previous guest when brought to the attention of the staff they were very friendly in offered another room, I was going to be gone for a couple hours so I just asked that they clean the existing room and I would be back later. Room basically needs updates. Shower curtain rod was barely hanging in the wall and there were stains on the ceiling. Towels and toiletries were super nice however. Staff was very friendly.

Business_and_leisure Self

10/10

Exceptional

09 Jun 2024

Matthew

Everything was very good at this hotel. Excellent stay

8/10

Excellent

27 May 2024

Matthew

Nice rooms

Leisure