Muthu Alexandra Hotel Oban

United Kingdom , Oban
United Kingdom, Corran Esplanade Pa34 5aa Oban Argyll
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100 reviews shown

6/10

Pleasant

15 Mar 2026

John

Clean and fresh.
Staff accommodating, polite and helpful
New windows very draughty and room cold for several hours after arrival.
Plumbing suspect as shower only worked intermittently and cold water tap faulty.
Location ok and lovely sea views

Partner

10/10

Exceptional

17 Dec 2025

Suzanne

Great hotel at a good price.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Lesley

Yes room was clean and lovely the staff were pleasant would definitely go back to hotel again

Partner

10/10

Exceptional

15 Nov 2025

george

pool was freezing cold no steam room

Leisure Family

10/10

Exceptional

13 Nov 2025

Christopher

Great stay, good price and comfortable bed. Really good location!

Business_and_leisure Self

10/10

Exceptional

12 Nov 2025

marion

We had a lovely clean room with sea view. Bed was huge and so comfy. Breakfast and dinner were delicious and very generous portions.
Staff were all excellent, helpful, friendly and courteous. Couldnt do enough for us. Pool was lovely and clean although could perhaps do with being a couple of degrees warmer. We loved our stay here and will definately stay again.

Leisure Partner

10/10

Exceptional

12 Nov 2025

William

Good location with friendly staff

Self

8/10

Excellent

10 Nov 2025

Rose

Breakfast was fresh, Limited choice in the bar but what was there was very nice. Dinner was average (buffet). Water temperature in pool could have been much warmer. However, overall, very pleasant and good value for money.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Robert

Courteous staff, good breakfast

2/10

Poor

04 Nov 2025

Sherry

We were unable to travel to this hotel due to Tropical storm Amy closing down all roads and trains. I contacted the hotel to see if there was any refund for our rooms as this was through no fault of ours. This was the ONLY hotel throughout our entire 3 week stay that was unwilling to refund even a portion of our money. Even though we know that there were guest stranded there as well and using those rooms. Luckily our hotel in Glasgow worked with us and many, many others to help with this unfortunate situation. I will highly recommend all of the other 6 hotels we stayed at and tell everyone to steer clear of Muthu Alexandra Hotel.

Partner

6/10

Pleasant

01 Nov 2025

Göran

Sådär inte så trevlig personal

Friends_and_family Friends

10/10

Exceptional

31 Oct 2025

David

Did not eat or drink at the hotel.

Partner

6/10

Pleasant

30 Oct 2025

Kathleen

room was a bit cramped with very little space for 2 people and the shower room was also very tight for space. Glass shelf hanging over the small sink not a good idea!
The decor in the public areas (staircases, entrance hall, etc) very tired, marks on walls, worn carpet.
Breakfast ok, but buffet shouldn't have fried eggs lying for ages (hard and cold). No teapot or teaspoons available - very poor for a modern hotel.
Pool area - dirty, unattended and really past its best. I reported an overflowing bin and showers not working properly to the front desk but as far as I could see no action was taken. Front desk staff were friendly, restaurant staff at breakfast a bit harassed by the feel of things. We didn't use the bar.

Partner

8/10

Excellent

28 Oct 2025

Irma

The room itself was warm and large. For the price it was okay

Leisure Family

6/10

Pleasant

26 Oct 2025

Pauline

Breakfast okay, usual choices, more healthy options would be good. Dinner okay, nothing exceptional

Leisure Self

6/10

Pleasant

22 Oct 2025

colin

Breakfast usual buffet selection.
Rooms a bit dated with old brown furniture but bed firm and comfortable.
Disappointed pool closed on Mon morning after we arrive so couldnt swim 1 day before breakfast. As only 2 day visit this was annoying.
Otherwise pleasant stay but slightly overpriced.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Rick

A view of dumpster was poor

Leisure Friends

10/10

Exceptional

22 Oct 2025

Sophia

Beautiful Hotel with incredible views of Oban.

Leisure

4/10

Poor

21 Oct 2025

James

Did not eat here as the kitchen was quite dirty. Front door glass was smashed. Probably the farthest hotel from the main town area. Parking was available.

Leisure Family

8/10

Excellent

20 Oct 2025

tommy

Hotel was very clean and staff were so friendly and really helpful

8/10

Excellent

20 Oct 2025

Barbara

The breakfast was amazing! Hotel staff were kind and understanding! Room was adorable ❤️

Leisure Partner

10/10

Exceptional

19 Oct 2025

Beata

Amazing location, nice hotel.

Friends_and_family Family

6/10

Pleasant

17 Oct 2025

Keith

Good Stay

Healthy, tasty food with good choices. Staff were very pleasant and helpful. Swimming pool and steam room were good.
Change of original allocated room was okay. Mattress not the most comfortable. Overall hotel was a bit tired and probably needs some money spent on it. However the friendly staff interaction made it an enjoyable stay.

Partner

6/10

Pleasant

15 Oct 2025

Tom

The town of Oban feels like a place missing its potential. It has great fundamentals. The same could be said of the Muthu Alexandra. The staff was lovely. Breakfast was the full deal. The view is a delight. But the threadbare condition of everything doesn’t inspire either confidence nor ease. The Muthu could have been a Wow instead of a Meh.

Partner

8/10

Excellent

15 Oct 2025

Starr

Loved our room, quiet , clean with a great king sized bed which was very comfortable making you feel relaxed and cozy.
Navigating the many up and down halls was a bit of a maze like challenge , better information on how to find our room would have been helpful as well as where to locate fire exits .
The decor is a little ornate from my perspective but pleasing .

The staff were very welcoming and friendly, always comforting to tired travellers.
The dining facility was very pleasant and the food selection very good.

8/10

Excellent

14 Oct 2025

Janice

Staff helpful and friendly.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Jacqueline

Could be much better given the excellent position it has with views over the bay. Highly disappointed with the dinner option as was expecting fine dining and seafood restaurant as stated on the hotel building in large letters. They couldn't even tell us what the dinner menu would be as the chef hadn't sent it through until very late in the day by which time we had decided to look elsewhere. Room refresh left much to be desired, not even rinsing used cups on one occasion, just the bin emptied that day. Bins in toilet areas ought to have lids on, not be open waste paper bins. Plus point, bed was comfortable and we had a lovely view over the bay.

Leisure Partner

8/10

Excellent

12 Oct 2025

william

Hotel a bit tired but room clean and warm. Breakfast was great . dinner 1 night was ok but would not recomend it. Staff well manered and helpfull. Enjoyed stay

Leisure Partner

8/10

Excellent

07 Oct 2025

Sharon

This os not the first time i have visited this hotel. The standard of food was terrible with limited options. Last year you had choices from a menu and the quality of the food was outstanding. This time you had a buffet menu resulting in a choice of belly pork or samosa steamed veg or pasta and potatoes. Pumpkin spice soup and a çhoice of two deserts this was first night the food wasnt very hot. Not worth £25.00 pp. Breakfast was lovely well worth the £13.00. Evening menu on second night another buffet menu with a choice of chicken in creamy sauce or vegetable pakora steamed veg pasta in a cream sauce and wedges pumpkin soup and chocolate gateaux and strawberry cheese cake again not worth the £25:00pp for luke warm food and poor choice of food very dissapointing dining experience compared to last year.

Leisure Partner

8/10

Excellent

05 Oct 2025

Roma

Lovely helpful staff. Room great but outlook terrible
Excellent variety at breakfast

Leisure Partner

8/10

Excellent

04 Oct 2025

Anthony

Would like to return soon

Stayed in a larger family room away from the waterfront, but very convenient to car park. Older style accomodation, but ha been well maintained and was very suitable. A good breakfast, plus bonus of a short walk into Oban city centre along the waterfront. Would stay again.

Partner

8/10

Excellent

03 Oct 2025

Gillian

Directly on the coast and easy walking distance to then distillery and restaurants.

Leisure Family

10/10

Exceptional

01 Oct 2025

Marshall

Charming 19th Century Hotel, friendly staff

Leisure Partner

2/10

Poor

29 Sep 2025

Helen

I paid £400 for two nights at this hotel. I have mobility issues and there wasn’t a lift facility for all floors. We were allocated a room that required going up and down stairs and a long walk to get to the room. The room was ‘tired’, the beds were uncomfortable, the pillows were ‘lumpy’, the shower was unusable because of poor water flow.
The swimming pool was dirty and unusable in my opinion.

The description of the hotel and facilities on their website was not true to the actual hotel facilities.

Very disappointed that when I complained to the staff about the room etc to be told that they were busy and this was the only room they could give me. The hotel was quiet when we were there, plus I also told the staff that I had booked and paid in full a yar beforehand!

Leisure Friends

8/10

Excellent

27 Sep 2025

Daphne

Lovely helpful staff, great breakfast - although favours tea drinkers - but plenty of good cafes near by, Coasters was our favourite and only a short walk along the sea front. Muthu's lounges and restaurant overlook busy coastal waters

6/10

Pleasant

25 Sep 2025

Ralph

Good value.

6/10

Pleasant

22 Sep 2025

Marna

Clean room. Staff lovely. Breakfast delicious, Decor very tired and dated. Window in sea view room so blown could only see the sea in one corner. Disappointing

Leisure Self

10/10

Exceptional

22 Sep 2025

William

Beautiful property right on the bay near everything!

8/10

Excellent

22 Sep 2025

Eric

Spiders in corners of ceiling

Leisure Partner

6/10

Pleasant

21 Sep 2025

Maggie

Ok could be better

Hotel is ok but could do with a refit. Staff ok but not personable.
A lot of potential here..excellent location

Partner

8/10

Excellent

15 Sep 2025

George

It was an ok hotel ,the only problem i had was the evening meals in the restaurant were buffet only ,it was a case of take it or leave it, i think it was due to the number of coach tours that stopped here overnight

Self

8/10

Excellent

02 Sep 2025

Kelly

Overall, the location was great, and the staff were very friendly and helpful. The hotel is very historic, has a lot of charm, it was a comfortable place to stay.

Leisure Family

8/10

Excellent

01 Sep 2025

Gyongyi

Great value for price. Clean and comfortable rooms. Amazing location. I enjoyed the sunsets from the bar terrace.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Rebecca

I’ve been staying at this Muthu for many years now. The reasons for coming back have been the view, facilities and the ease of parking. Recently, the staff have remained consistent and I’ve found them to be polite, pleasant and happy to engage. We love the lounge area and the pool. Some updating could be done, but the rooms have the dated quirkiness which is appealing. It would also be nice if repeat customers were recognised for their loyalty. I’m not sure if Muthu’s systems allow for such tracking, Hiwever, another wonderful visit to Oban.

8/10

Excellent

31 Aug 2025

Karen

Breakfast buffet could be a lot better with more ingredients. Very basic!

8/10

Excellent

30 Aug 2025

Eva

It's a great location in a wonderful town.

10/10

Exceptional

30 Aug 2025

Nicole

I love the Muthu hotels, all of them. They are a full experience. They do not mince pennies on the meals or the decor.

Leisure Partner

8/10

Excellent

29 Aug 2025

Felicity

Clean & comfortable room in a beautiful building with a lovely sea view (paid extra for this, but not much). The bathroom didn't really fit the aesthetic (cheaply done up & out of date), but perfectly clean and functional, which is what matters.

Leisure Self

10/10

Exceptional

28 Aug 2025

Erin

I was warmly greeted by Stephanie and immediately felt welcomed. Check in was easy and we were happy with our room. It was exactly what we were expecting; quiet and comfortable. The breakfast options were tasty and satisfying. The location was also wonderful. We were able to walk to dinner and we got a surprise by being entertained by a pipe band out on the streets while walking.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Andrew

I liked the breakfast and the look of the public spaces. The mattress was very stiff. The bathroom did not have wash clothes and tissues. It also did not have much surface area for placing toiletry bags nor hangers for towels and clothes. There were no plugs anywhere near the bed, so I had to run an extension cord across the room to power my CPAP.

Leisure Family

6/10

Pleasant

26 Aug 2025

Caroline

My stay was ok. The room was clean and the staff were helpful and friendly. But, I paid extra for a room with a sea view. It was a single room, which was fine, as I'm a solo traveller. However, I suppose officially it did have a sea view, but the room was at the side of the hotel, so it was only a partial seaview. This was a bit disappointing.

Leisure Self

2/10

Poor

11 Aug 2025

MR ABDUL

No value for customers

No view i payed so much for view havent got good room and infront of my door was porcupine which i was scared

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

Duncan

Must do better

For the price we paid for a Junior Suite there is plenty of room for improvement.
TV didn't work until facilities fixed it the following day.
Two single beds joined together doesn't make it a double bed.
Fantastic view from the room until you saw a pile if scaffolding and extremely unsafe wiring on the roof.

Partner

8/10

Excellent

06 Aug 2025

Andrea

Needs updating a little. Swimming pool
Was nice.
Staff were friendly
Amazing views from the lounge and dining room

10/10

Exceptional

29 Jul 2025

Genevieve

This hotel struck me as an old-time resort hotel, something out of a movie! The rooms were gorgeous. There was a pool (which we did not use). There were several dining options, a beautiful reception and bar area, and wonderful views of the water from the lobby and from our room.

8/10

Excellent

22 Jul 2025

Theresa

Nice evening

Self

10/10

Exceptional

16 Jul 2025

Mit

Best hospitality

Leisure Self

4/10

Poor

07 Jul 2025

Laura

The property needs a major makeover with new paint, plumbing and furnishings. The paint choices in the reception area were loud and vulgar. The upholstery was dirty. Our room had two beautiful windows looking out onto the sea but the electricity and plumbing was 50 years old. I had to get another room to shower in because the water pressure was so bad. On the good side, the staff worked hard to make sure we had what we needed despite the deteriorating infrastructure.

Leisure Partner

6/10

Pleasant

30 Jun 2025

Heather

Service was okay. Not enough people on for breakfast which was poor

Partner

8/10

Excellent

27 Jun 2025

Howard

Nice hotel-No Water Pressure!!

Nice hotel and excellent staff, but you need to be a powerlifter to turn the tap on in the bath as the water pressure is so poor it can take 45 minutes to fill the tub. Also if you want a shower the water comes out in a dribble, not enough to wash the shampoo out of your hair

Partner

8/10

Excellent

27 Jun 2025

Christine

lovely stay

Arrival was a little upsetting as we had asked for use of a wheelchair and phoned the week before to check availability, told there was no wheelchair. After a short while a solution was found and the wheelchair was usable thankfully. The room was perfect well appointed and super view of the bay. the staff were friendly and happy to help when asked only real negative was dinner service was very slow.

Friends_and_family Family

6/10

Pleasant

19 Jun 2025

Kingsly

Overall the room was clean and spacious. Property is old and in need of renovation. Our room was on the back of the property in what can be described as a row of little shanty looking houses. It did the job but I won't be staying here again.

Leisure Family

4/10

Poor

07 Jun 2025

Megan

We were not placed in the room we booked, which apparently does not even exist. The sheets were dirty on one of the beds, and there were dirty bandaids littered across the entryway to our room. The staff was very kind and attentive, but it's hard to make up for that feeling that you are sleeping in a really dirty room.

Leisure Family_with_children

8/10

Excellent

05 Jun 2025

David

Leisure Partner

2/10

Poor

03 Jun 2025

Megan

This property does show its age. The staff we’re overall unhelpful and unwelcoming and we were charged an extra 45 pounds for having 3 people in a triple room. When asked to have follow up on this I am still waiting 5 days later for a call from management that was unavailable to address my concerns.

Leisure Family

8/10

Excellent

02 Jun 2025

Rob

The hotel was lovely with friendly staff. The room and bed was very large, a little dated and could do with more power sockets. Also the shower head would not stay in the holder so you had to hand hold. The breakfast was very tasty.

Friends_and_family Family

8/10

Excellent

28 May 2025

JAMES

Older property with lots of character. Elegant accents.

Rooms a little cooler overnight.

Leisure Family

8/10

Excellent

23 May 2025

Rocco

Lovely hotel

Very nice hotel. Staff very good and polite. Superb location, overlooking the sea and very close to town

Friends_and_family Friends

8/10

Excellent

22 May 2025

blanka

Hotel is in a superb location. It shows its age but much has been done to modernize it, which frequently clashes with its original decor.

Friends_and_family Family

10/10

Exceptional

21 May 2025

alvin

very enjoyable stay

2/10

Poor

19 May 2025

Angie

The room had no air conditioning or a fan. It was hot and very uncomfortable in early May. I would NOT recommend staying here in the summer months. Hotel rooms need updating!

Leisure Family

8/10

Excellent

15 May 2025

Nicholas

Pros: Amazing location and views. Spacious room. Breakfast was excellent. Room was clean.

Cons: Bathroom was small and dated. Needs an upgrade. Pool was not heated as advertised.

Leisure Family

10/10

Exceptional

13 May 2025

Christine

Great location to walk into township. Lovely views from our room.
Helpful staff member organised our laundry on arrival as we had been travelling for weeks.

Partner

6/10

Pleasant

11 May 2025

Deborah

So, I am annoyed with this property. I booked 2 standard double rooms. One room was lovely & one could move around & even have an open suitcase. Mine...so small I put 1 chair in the hall; couldn’t use the wardrobe unlesx I wanted to drag a chair out of the way every time it needed to be used. No space for one's suitcase, ugh. If a person books 2 roomd, at least try and have them be similar...very annoyed. Breakfast was had a lovely view & was good. Staff was helpful, except when the night desk managed to mess up the taxi request....mad dash to train that morning.

Leisure Family

10/10

Exceptional

10 May 2025

Philip

Very good location for exploring the area. Worth getting a room with a sea view. Room very comfortable and clean. Food ok, but it pays to book in advance. Breakfast very good. Parking can be a bit of a lottery, but there’s a public car park nearby. Easy walk into the centre of Oban and a nice walk up the back of the hotel to a castle. Staff very friendly and helpful. Had a very enjoyable stay and would recommend.

Leisure Partner

6/10

Pleasant

04 May 2025

Tracey

Mediocre

Friends_and_family Family

6/10

Pleasant

30 Apr 2025

Hilary

This hotel was conveniently located and the hotel itself looks impressive from the outside. We stayed in a family suite which is in more of a motel-type building behind the parking lot. The room was spacious, but felt like it needed updating. The water pressure in the shower was not great and the water temperature was pretty inconsistent - the first morning (very early) I had a cold shower, the second day (later in the morning) it was just warm enough, and on the third day it was a good temperature for me, but my husband's shower wasn't hot enough. There were ants in the suite. They provide the makings for tea and hot chocolate in the room, which was really nice, but when the cleaning service came in they did not switch out our dirty hot chocolate mugs and spoons for clean ones. There are no fridges in the rooms; however, the staff were happy to store some food we bought, for a day trip the next day, in the hotel fridge overnight which was really nice. Our door would not lock on our first day and a repair person was called and there within 10 minutes. So service was good when you approached with a problem, and front desk staff was friendly. We had the breakfast buffet on our last day and it was excellent! The pool was also a really nice feature and we used it twice. It was quiet and safe and we had a pleasant stay.

Leisure Family

6/10

Pleasant

29 Apr 2025

Paul

Dated decor, needs upgrading. Had to get window fixed so it would shut, it was done promptly!

Leisure

10/10

Exceptional

24 Apr 2025

CONNIE

Very welcoming and nice staff especially Stephanie. Great place great location

Leisure Partner

2/10

Poor

19 Apr 2025

Ewan

No Hot water in room and staff couldn't help.

Friends_and_family Family

8/10

Excellent

15 Apr 2025

Veronica

Hotel accommodation and staff was very good. Unfortunately although the menu was really good for evening dinner. The meal was a reheat .staff disappeared after serving the dinner which was quite frustrating as they took our cutlery. Desert was poor once we fiund staff and no tea or coffee offered

Friends_and_family Family

4/10

Poor

14 Apr 2025

Holly

Shower barely made it to luke warm, room smelt musty and was cold. Room looked like a youth retreat and outside area of ‘back of hotel’ . TV would not connect to Wifi

2/10

Poor

11 Apr 2025

Tove

Upon our arrival to the hotel, at first glance, it seemed promising. Greeted by the subtle conversation of customers and the extravagant decor. After checking in, we were directed to behind the main building hotel to a car park in front of a row of decrepit apartment-like buildings - possibly old council properties. With further inspection, we found that the advertisement for the hotel did not entail anything like this. The ‘garden’ outside of the room, amongst the parked cars, was decorated with black garden chairs and a glass table which contradicted the theme of the hotel. When putting the key in the keyhole, the door seemed loose and poorly built, almost like a shed door. Yet again, the room inside contradicted the theme of the hotel, the gold objects looking ‘hand painted’.
We complained to the manager and requested a room within the building and we compromised on complimentary breakfast for our stay as the hotel was fully booked. The breakfast, however, was shocking.
We opted for mini pastries and bread. The bread was good. The second morning, being hungry first thing, we attempted breakfast again but found that although the lovely staff were trying very hard the products were simply substandard. Due to this we ate elsewhere on the last day. The coffee was in a large container and watery. Kettle was leaking in our room and had to request change twice. Staff trying hard but the refurbishments needed are vast. As a professional family this was a disturbing experience.

Friends_and_family Family

8/10

Excellent

11 Apr 2025

Rachel

Our room was very spacious and a great bed. Bathroom was pretty good and clean. Staff friendly and helpful. Breakfast menu selection was good hot and cold available with multiple options. The dinner service wasn’t up to standard unfortunately. The staff were great but wait times from the kitchen not satisfactory.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Debra

Fantastic loch views!

Lovely hotel, we had a sea view room and it was well worth the extra, big room with superb view of the loch. Staff were very friendly and helpful, breakfast excellent and it is in a perfect location, great value for money! Would recommend

Partner

10/10

Exceptional

30 Mar 2025

EMM

Alexandra Muthu

This is the third occasion we have visited your hotel and it has always been a very pleasant experience.The staff are very friendly and helpful.The room was excellent and the food was very good.

Friends_and_family Family

8/10

Excellent

02 Mar 2025

KAREN

Welcoming hotel with short walk into the centre

We enjoyed our stay very much. The staff on Reception were very friendly, welcoming and helpful. The twin beds were comfy and the room well supplied with toiletries. Its so nice to be in a hotel where we can adjust the heating too. The room was at the back and nice and quiet and only a short walk into the centre of Oban.The only criticism I had was the shower which was just about warm, despite running the water for 5 minutes.

Partner

4/10

Poor

23 Feb 2025

Verified traveler

Oban Short Stay

The hotel is run down and in need of an upgrade. I stayed in a Junior Suite, I thought for extra comfort and luxury. The room is dated and cold, I had to request an extra heater and blankets. The window seals are all shot - I appreciate the room was on the front, but the wind noise and draft were terrible. The bathroom only had an electric towel heater, it was freezing and the window would have been aswell left open, again useless. The was pool was still closed - the water temperature was to cold - The breakfast was ok and the staff were pleasant - the only bonus was the free parking.

Partner

8/10

Excellent

23 Feb 2025

Ann

Wee night away

All staff were very friendly & helpful, room was a bit dated but clean , comfy bed & pillows , dinner & breakfast was very nice.

Partner

2/10

Poor

18 Feb 2025

Gaya

Absolute disaster, attitude of the GM not acceptable

Staffs are helpful but limited to what they can do
Property needs complete repair
Very disappointing
Good location

10/10

Exceptional

16 Feb 2025

william

Great location within walking distance into to town, very friendly and helpful staff

Partner

8/10

Excellent

14 Feb 2025

Farshad

Thanks

10/10

Exceptional

10 Feb 2025

JANICE

Property was nice, food at breakfast was great

Leisure Partner

10/10

Exceptional

09 Feb 2025

Harry

Had a wonderful time and the weather was really good and added to a great stay

Friends_and_family Friends

2/10

Poor

13 Dec 2024

Natalia

STAY AWAY

An absolutely disgrace of the service! We arrived on saturday 7th of december to find out that the hotel is closed till end of January. There was only a wee note on the front door with some contact number to call so we did. They relocated us to another hotel muthu oban regent hotel which is not at all what we have booked. Apparently we should get an email ealier about this but i never got anything. After a stay i was trying to get any compensation for the inconvenience but we got declined as this hotel is 'better' standard. Luck of pool, car park you name it...but this is better... Stay away from if you want to enjoy yoir holidays in Oban

Partner

2/10

Poor

26 Nov 2024

KATHLEEN

Badly let down - will not book a Muthu hotel again

Where to start! We were not informed that the hotel was closed and that our booking was moved to a different hotel. We only found out when we got there and contacted the central reservations. There was no pool or sauna at the replacement hotel, and no parking. It was their good luck that the public parking was free that weekend because of a winter festival. The room was dreadful - far too small for two beds, we could only move around one at a time due to lack of space. The integrated hospitality tray plug didn't have a socket within reach. We had booked a room with sea view - what we got was a tiny room with a tiny window out to the side of an old, dilapidated building. No compensation was offered either for the lack of facilities, the absence of onsite parking or for the awful bedroom.

Friends_and_family Family

4/10

Poor

24 Nov 2024

Verified traveler

Beaware that they are currently closed. The booking here still went through and you're supposed to go to a sister branch, apparently. I didn't know until I got to the hotel and there was just a paper notive on the door.

Self

10/10

Exceptional

11 Nov 2024

Robert

Have stayed in this hotel several times and am never disappointed. The hotel is in an excellent location and is always very clean. I also appreciate how close it is for walking into the town.

I would like to mention that the staff were once again very friendly and welcoming, and nothing was too much trouble.

I plan to go back to Oban soon and I know this will be the hotel I use again next time.

Leisure Family

10/10

Exceptional

07 Nov 2024

lorna

The staff were so friendly and the meals were very good.

Leisure Partner

8/10

Excellent

31 Oct 2024

Jacob

Waterfront property walkable to various locations