Isle Of Mull Hotel & Spa

10/10

Exceptional

06 Mar 2026

Rory

Sea view helpful staff close to ferry

10/10

Exceptional

02 Mar 2026

Tim

Really lovely stay. Staff were delightful and accommodating. View is amazing!

Partner

2/10

Poor

22 Feb 2026

s m

Getting charged for a cappuccino at breakfast is shocking. Bar closes at 10pm. Room only gets cleaned if you book in advance. Restaurant extremely overpriced. Clean enough but will never be back

Partner

10/10

Exceptional

09 Feb 2026

Nelson

The room was the modest hotel room I’ve ever had. The bed was amazing, the bathroom was huge with separate shower and bathtub! The closet at the entrance was HUGE! Big enough for all our luggage and outerwear and then some!

8/10

Excellent

27 Oct 2025

Mr T

Staff were individually friendly and helpful. But they did not follow through on requests for confirmation of actions e.g. Spa bookings made ahead of our stay required 2 \"chases\" before I got an email confirmation.

Restaurant was not value for money hence when we stayed most people ate the bar menu.

Partner

10/10

Exceptional

13 Oct 2025

jia

Totally enjoy the hot tub with stunning views, so relaxing. The bar area is amazing relaxing for a drink and good bar food for a chilled evening. Staff are super welcome and attentive for the service. Fabulous breakfast with amazing sunrise view. Would definitely stay again.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Jen

Staff were incredible, nothing was too much trouble despite the fact that Storm Amy was raging outside and there was no power!

10/10

Exceptional

05 Oct 2025

John

Staff were all very friendly and accommodating

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Drue

Room was really nice. Hot tub and ocean view were amazing.

Partner

10/10

Exceptional

01 Oct 2025

Wengang

great restaurant staffs, really friendly

Leisure Partner

10/10

Exceptional

29 Sep 2025

Howard

Great views, hiking nearby. Good place to hang out on rainy days.

Partner

10/10

Exceptional

29 Sep 2025

John

Great hotel in Mull, 2 minutes from the ferry terminal. It sits alone but has everything you could need. Great food and comfortable room decorated to a high standard and well maintained. Could not fault the service. Will definitely return. 40 mins drive to Tobermory, 1hr to finnaport

Partner

8/10

Excellent

27 Sep 2025

Archie

Generally the hotel was very good. We will be traveling for one month and wished the hotel would have had an option to get laundry done. There were no streaming options on the TV and the parking spots were very tight.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Kayla

We absolutely loved our stay here, we were on our honeymoon and couldn’t ask for a more relaxing and wonderful place to be! Will definitely be back!

Leisure Partner

10/10

Exceptional

25 Sep 2025

Michael

Ocean view...nice amenities...friendly staff

Friends_and_family Friends

10/10

Exceptional

25 Sep 2025

Kati

Clean comfy and easy to walk to the beach

Leisure Friends

10/10

Exceptional

21 Sep 2025

Kay

Lovely place to stay

Lovely accommodation with great service and great food.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

Julie

It was a lovely area on Mull. There's a nice walking path to follow around the area as well! Food was delicious!

Leisure Partner

6/10

Pleasant

17 Sep 2025

Victoria

The hotel has some nice qualities: it’s conveniently close to the ferry, has tasteful décor, and the staff are generally friendly. A special mention to Miguel from Miami, who worked the breakfast service—he was genuinely warm and attentive.

That said, several aspects were disappointing. Our room was never serviced, even though we were out during the day and hadn’t placed a “do not disturb” sign. The spa felt underwhelming—very limited facilities, the pool is shared with the local community, and while the hot tub is free, you have to book a slot, which feels odd for a place branding itself as a “spa.”

Practical frustrations added up too: reception was empty when I tried to check out in the morning, and navigating the hotel requires going up and down what feels like a million stairs. Lastly, the hotel sells spa products but doesn’t use them in the rooms—seems like a missed opportunity, since people are more likely to buy if they get to try them first.

Overall, it’s not a bad hotel, but for the price and “spa” label, I expected more.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Louise

Exceptionally pet friendly, beautiful suite with a sea view. Would definitely revisit.

Friends_and_family Family

8/10

Excellent

27 Aug 2025

manbir

Excellent breakfast. Great service

Leisure Partner

10/10

Exceptional

26 Aug 2025

Caroline

I had a lovely stay at the Mull Hotel and Spa. The hotel and food were lovely. The staff were on another level amazing. They were friendly, helpful, attentive and so hardworking. They made the whole stay so special with such an amazing level of customer service. I'd like to especially mention the Head Receptionist, Holly. She was so.helpcul and friendly.

I'll definitely be going back!!

Leisure Self

10/10

Exceptional

24 Aug 2025

David

Being able to walk to the swimming pool from our hotel room was great.
Walks around the hotel were lovely, especially going down to the beach.
The lobby and bar had great views, sitting in the lobby was very relaxing.

Leisure Partner

6/10

Pleasant

23 Aug 2025

Stuart

Room to start looks great very nicely done with the coastal theme. But its all surface dressing very little storage space is provided, the bed is a cheap sprung mattress that wants to throw you out of bed if you get too close to the edge. Bath room is finished well part for the shower screen that has mold forming in the seal due to being a clipon design. Room was otherwise quiet but might be due to being at the furthest end of the building from everything else.
Food service was very dependent on the staff and how busy breakfast was. The leadership team would

Partner

8/10

Excellent

21 Aug 2025

Sarah

Nice stay

The hotel is very nice, the location and view are stunning. The spa is great. The pool closed at 8 which seemed early and prior to 7 they had kids swimming lessons so we only had 1 hour to use it. Our only real complaint is that we were on the ground floor. And we both woke up with lots of bites. Maybe ants but were not sure. Also the halway carpet is very outdated.

Friends_and_family Friends

8/10

Excellent

20 Aug 2025

Brian

Restaurant menu seemed exceptionally highly priced although accepted it was quality “fine dining”. It was very uncomfortable with low tables when eating from the bar menu. More of a compromise all round re the food and eating facilities would be welcome.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Peter

The location of this hotel is outstanding. Opportunities to walk locally and safely with woodland statues and fairy glen for company.
Super breakfast and dinner both in restaurant and bar.
Spa is small but has all that is needed alongside a very good size public pool.
Super body massage by Irina........

Leisure Friends

8/10

Excellent

17 Aug 2025

Felicia

Staff was impeccable. Everyone we encountered was extremely helpful and accommodating! Great restaurant staff! Property is very nice and being able to use the walking routes was great!

8/10

Excellent

16 Aug 2025

Richard

Check in was very efficient. Lovely staff.

8/10

Excellent

12 Aug 2025

Ming Wai

The servicing attitude of the staff vary. Some are very friendly and some are not.

Leisure Family

10/10

Exceptional

08 Aug 2025

Susan

Every window ha d an excellent view. The rooms were spacious and comfortable.

Leisure Partner

10/10

Exceptional

30 Jul 2025

kathleen

This was our second stay and it’s a lovely property with wonderful staff that was both friendly and very accommodating…the food in the restaurant and sea deck bar is excellent. Our only complaint was a musty smell in one of the two rooms we rented that was quite overpowering and the lobby fireplace wasn’t working on a cooler day when the patio door was left open. We would definitely stay here again.

Leisure Family

10/10

Exceptional

10 Jul 2025

Shelley

Had a wonderful stay here. Accommodations were great and location perfect. We left a few things behind and they contacted us right away so we were able to retrieve them before we left the island. Food was great as well. Would recommend if you plan to visit the Isle of Mull which is stunning.

Leisure Family

10/10

Exceptional

09 Jul 2025

Gillian

Lovely spacious bedroom, tastefully furnished. All staff encountered were extremely pleasant and friendly.

Leisure Partner

6/10

Pleasant

07 Jul 2025

Clinton

My recent stay was far from the spa hotel experience I expected. The room was underwhelming, walls were visibly dirty, there were no robes or slippers provided (which are standard for a spa-focused stay), and the room lacked a refrigerator. Overall, the facility looks tired and in desperate need of refurbishment.

To make matters worse, the service in the dining room, particularly from Powell, was poor. He came across as rude and disengaged, showing little personality or hospitality. For a hotel marketing itself as a spa destination, this level of service is unacceptable.

The entire experience felt more like staying in a dated motel with spa features tacked on, yet charging luxury hotel prices. Very disappointing and not something I would recommend.

8/10

Excellent

06 Jul 2025

Jacqueline

Beautiful views, lovely staff. Special mention to Morag and her team down at the spa, who made our weekend.

Leisure Family

8/10

Excellent

17 Jun 2025

Debra

Service in the dining areas was poor. I needed to ask for things like water and coffee two or three times before receiving the items. Most of the food was good however I ordered a bread plate - the sliced bread was dried out and the butter was hard as a rock - was very disappointing.

Leisure

8/10

Excellent

17 Jun 2025

Carl

Nice hotel with amenities, good food. Hotel is centrally located for touring the Isle of Mull.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Janet

Beautifully located hotel. Staff friendly and helpful. Bar meals delicious. Rooms well equipped and tastefully decorated. Spa facilities great.

Leisure Friends

10/10

Exceptional

13 Jun 2025

Ann

Friendly staff excellent location and hotel

Friends_and_family Family

10/10

Exceptional

31 May 2025

Joseph

Massage and spa were the high point of my relaxing visit. Very warm welcome for us and our dog.

Friends_and_family Friends

10/10

Exceptional

29 May 2025

Caz

The staff were wonderful, the food was delicious and the view and spa were amazing!

10/10

Exceptional

24 May 2025

Kristine

This was a very nice property. Staff was very friendly. No gym but had a pool. The restruant was upper scale and was very delicious.

Leisure Partner

8/10

Excellent

23 May 2025

Uwe

Die Aussicht ist exzellent.

Leisure Self

10/10

Exceptional

22 May 2025

Avril

Back again at the end of our holiday on Mull. Its so convenient for the ferries. Very friendly and relaxed atmosphere. Good options for dining in the evening and amazing choices at Breakfast 5 stars from us.

Leisure Partner

10/10

Exceptional

21 May 2025

Julie

The surrounding area and location of the hotel was stunning. Excellent accommodation.
Staff were very attentive and nothing was too much trouble.
The views from the room, dining room, bars and outside seating areas were wonderful.
We hope to return and stay again.

Leisure Partner

6/10

Pleasant

20 May 2025

Alan

Like.- superb bar staff. Shame about automatic 10% service charge even though I know you can have it revoked- leads to embarrassment.

Dislike- room29 had large tear in curtains- picture taken and shown at reception. Damaged painting on window sill and windows is a poor look.
No air conditioning provided- not even a fan. Shame because when I left window open to cool room down at night, led to many midges getting in.
Considering the charge of over £200 per night for a room only, I believe this place not to be good value for money.

Leisure Partner

10/10

Exceptional

15 May 2025

Avril

Brilliant first couple of nights off the ferry.
Staff really helpful. Guests really friendly and interesting. Main reason for visiting woldlife and birds

Leisure Partner

10/10

Exceptional

13 May 2025

Isabel

We hsd an excellent stay st hotel staff friendly helpful and knowledge of area

10/10

Exceptional

10 May 2025

Melissa

Beautiful location and quiet. Had a nice dinner at the bistro as well. The staff was super friendly. We would absolutely recommend it and stay there again if we come back.

Leisure Partner

8/10

Excellent

06 May 2025

GRAEME ALEXANDER

Mull hotel

Really nice 4* hotel within walking distance of Craignure ferry terminal. Room, shower and food all good. Well maintained grounds with walkways down to the beach, and pleasant outside sitting areas including a balcony off the main bar lounge with great views over to Oban. Generally the service was very good, but the only reason I didn't give this place 5 stars was that on the restaurant menu there was a cheese plate for 2. As my wife wanted a pudding I asked if I could have the cheese plate for 1 - \"No\" was the response. I genuinely don't understand this lack of flexibility and would appreciate someone from the hotel explaining the thought process to me.
That said, I would stay again.

Partner

6/10

Pleasant

01 May 2025

Linda

Lovely location and staff with nice decor. Let down by little things - blocked sink, no plug by mirror for using hairdryer, no shelf/bench to put suitcase on or drawers for belongings so literally living out of floor-drobe. Also on arrival, bed was made up as double although twin had been booked so unable to relax until housekeeping had been in to make into twin.

Leisure Family

10/10

Exceptional

27 Apr 2025

David

Love the whole experience

Leisure Family

10/10

Exceptional

20 Apr 2025

Verified traveler

Our stay in the Isle of Mull Hotel & Spa

Hotel is in an ideal for location for the ferry from Oban. The staff were welcoming and helpful. The room was comfortable. We had a lovely dinner in the Bistro.

Partner

10/10

Exceptional

18 Apr 2025

David

Really nice little hotel. Clean and fresh rooms. Superb views. Staff excellent. The food is reasonable good pub standard. Great little pool, 16m so you can get a swim in. Fabulous walks all around and minutes from the ferry. Delighted to have stayed.

Leisure Pet

6/10

Pleasant

16 Apr 2025

Kevin

It was an expensive stay, but not great value for money.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Stephanie

Beautiful position and lovely hotel, room was very spacious and very clean, food was lovely and so were the walks and views from the hotel. Super relaxing stay

Leisure Partner

10/10

Exceptional

08 Apr 2025

David

A lovely hotel. Clean, friendly, incredible views, great food, great whisky and a lovely spa. I haven’t stayed in a hotel of this quality for some time. Highly recommended and I’d definitely stay there again.

Leisure Self

10/10

Exceptional

24 Mar 2025

Andrew

Everything perfect!

Partner

8/10

Excellent

29 Nov 2024

Mary

Lovely hotel on Mull a couple of minutes drive from the ferry terminal

Leisure Partner

4/10

Poor

25 Nov 2024

David

Comfortable enough, reasonably nicely decorated and appointed but overall very poor value for money. The room was pretty small and the windows single glazed. Lots of condensation in the morning. The food and drink is astronomically expensive. My partner and I had a couple of drinks each before dinner (beer and wine) then two courses from the restaurant menu and other beer and wine each. Almost £200 for the meal and drinks! In a decent five star hotel restaurant that may be a fair price but the food served was no where near good value for money. Almost £40 for a small piece of venison and potatoes. Utter robbery. There is a small pub in the village about a mile from the hotel, where we ate the following evening. It’s excellent, honest, good value food. Unlike the hotel. Furthermore the serving staff have difficulty with understanding English as they are not from the U.K. At breakfast the order had to be repeated numerous times and still turned up wrong. A request for had boiled eggs resulted in two lightly poached and runny eggs. We won’t be back.

10/10

Exceptional

07 Nov 2024

Jane

A very calm and peaceful location. Staff most helpful and friendly. Wonderful stay

Leisure Family

8/10

Excellent

04 Nov 2024

Carl

Great place to stay. Good food and great service. Some of it looking a little dated but very clean. Good little pool but beware it is used for children's swimming lessons. Not much to do around the area (you will need a car) but very convenient for the ferry. You can spot otters just down the road!

Partner

10/10

Exceptional

23 Oct 2024

Stephenie

We love this place. The staff are very professional and friendly.

Leisure Family

6/10

Pleasant

18 Oct 2024

Verified traveler

Overpriced and not to the standard expected

Communal areas were nice. Spa treatments were expensive and not worth the money. Room 38 had a damp musty smell, curtains were ripped and behind the bed was dirty. Breakfast was not great, food had been cooked and sat keeping warm so was overcooked. The quality of food for the prices charged was not as expected. Definitely not a 4 star hotel. Hotel staff were lovely though.

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

BOB

This is a full professional hotel with all the major facilities including bar, food and pool. We could not have been happier.
Clearly must be the very best on Mull at a reasonable price.
2 minutes from the ferry terminal. Will gladly be back.

Leisure Partner

8/10

Excellent

07 Oct 2024

Hazel

We stayed overnight at this hotel. Rooms were beautiful, spacious and had more than enough than what was needed.
Food and drinks were expensive however very tasty

Leisure Partner

8/10

Excellent

05 Oct 2024

Pascal

Nice stopover in Mull

Very good.

Partner

8/10

Excellent

02 Oct 2024

Bonnie

The room was fine, but expected more of a luxury room for the price. The food in the pub was good

Leisure Partner

10/10

Exceptional

01 Oct 2024

David

A large, well-maintained and well-managed complex. Friendly staff. The rooms are spread out along extensive corridors. Our room was at the end of one, no lifts and up and down staircases! Food excellent but wine is expensive.

Leisure

10/10

Exceptional

26 Sep 2024

Sarah

The staff went above and beyond, absolutely lovely people! They made what was already an extraordinary place, over the top perfect.

Leisure Family

8/10

Excellent

11 Sep 2024

Susan

The hotel is convenient to the Craignure ferry. It was very nice, updated, quiet and very clean. Staff were lovely. We had reserved a room with 2 town beds. When we arrived it was a single king. The front desk person was very accommodating and had housekeeping change the bed over to 2 twins while we were having dinner. We had a small view of the water with Lismore lighthouse in the distance.

Leisure Family

8/10

Excellent

11 Sep 2024

Richard

Pretty good hotel

Hotel is pretty good.
Staff are not overly helpful and service for dinner was very slow

Partner

8/10

Excellent

25 Aug 2024

Verified traveler

Lovely hotel for a night away in Mull

Lovely hotel with thoughtful, modern decor and comfortable rooms.
Stunning view across the water from Bar, Lounge and Restaurant.
Made good use of pool but didn't realise an additional charge was required for the spa.
Breakfast was excellent foodwise but service a bit slow - possibly just due to busy bank holiday?
Would recommend.

Partner

6/10

Pleasant

18 Aug 2024

Claire

Beautiful views

Great location with beautiful views.
Friendly staff
Clean and comfy rooms.
Food was good.
Nice enough hotel but spa facilities are run down.
Hot tub was out of order during our stay.
Only hand towels available in spa, 2 foot baths were broken and pool is open to the public so pretty busy.
Good choice if your looking for a good hotel getaway but if your looking for a spa weekend, I’d look elsewhere

Friends_and_family Friends

10/10

Exceptional

13 Aug 2024

Sandie

Beautiful view. .cleab and comfortable ... o ky problem was the wate4 pressure for showering

Leisure Partner

6/10

Pleasant

12 Aug 2024

Peter

Slight Musty/Damp Odour

Whilst the room seemed clean, there was a slight musty/damp odour.

Partner

10/10

Exceptional

19 Jul 2024

Mark

Great view!

Leisure

10/10

Exceptional

17 Jul 2024

Michael

Staff work very hard to create an environment which is relaxed and enjoyable. There is no stuffiness just a nice relaxed atmosphere.

Leisure Partner

8/10

Excellent

11 Jul 2024

Isabel

Lovely location looking out from the Bar area very peaceful. Ordering food at bar easy however system for finding diners not so great, meals being sen out peaceable and announced by shouting out to those in the seafield bar. Could be better. Rooms OK, bit warm, cleanliness - well cobwebs on bathroom ceiling, insects in shower, hand marks on doors. Could be better.

Business Partner

6/10

Pleasant

09 Jul 2024

David

Extra charge for sauna and steam disappointing.

Disappointed that there was a charge for using the sauna and steam room. Breakfast staff very good.

Partner

10/10

Exceptional

02 Jul 2024

Michael

Very nice hotel. Very odd window catches. Check in a bit muddled

Partner

10/10

Exceptional

27 Jun 2024

GRAHAM

Comfortable hotel

Very comfortable stay, took advantage of adjacent swimming pool.

Partner

2/10

Poor

26 Jun 2024

Joseph

We didnt stay. The place stank of a very foul smell in the room. I want a refund please. We ended up going home to Cumbernauld as wew were not able to stay. We were feeling sick with the smell.It was disgusting.

Leisure Partner

10/10

Exceptional

22 Jun 2024

Richard

Great hotel

Really good stay - excellent hotel and evening meal very good in the restaurant. Very well positioned on the island for exploring everywhere and only a 5 min drive from the ferry terminal. Room was really spacious, excellent shower, comfortable beds. The only tiny downside was hotels.com had taken our money for the stay weeks before but had not transferred it to the hotel so the hotel wanted to charge us on arrival - thankfully my credit card account showed that we had paid you. They kindly gave us complimentary drinks to apologise for the prolonged checking in which was a nice touch. We would happily stay here again.

Partner

10/10

Exceptional

12 Jun 2024

Thomas

Very clean hotel in a wonderful setting. You are greeted by a magnificent view as you enter the foyer. Rooms a good size with good facilities and comfortable bed

Leisure Self

2/10

Poor

04 Jun 2024

Doug

This is a dog hotel. Guests take a back seat.

Worst 4 star hotel we have ever experienced. Dogs allowed in EVERY room. No dog free rooms for people with allergies. Dogs including dog bowls and dog baskets in all parts of public areas. Room was VERY basic with no storage, no surfaces in bathroom, no safe, no iron or ironing board in room. No privacy on ground floor rooms, people walking by could see into room which did not have nets or blinds. Spar was shared with public owned pool etc. pool closed at 7pm which was then not available to guests arriving later in the evening. Pool was dominated by children’s swimming lessons. We were not able to use the lounge or bar due to allergy to dogs. Breakfast was basic and items over cooked. In all, this hotel is worth only 1 star. Very expensive for what it provided.

Partner

8/10

Excellent

03 Jun 2024

Stephen

Holiday on Mull

I think its 4 star rating is fading. Hot tubs not available and bar menu is vey limited. Accessibility is not good. Good staff. No gym.

Friends_and_family Friends

8/10

Excellent

28 May 2024

Bruce

there was no place to put our luggage in the room

Leisure Family

10/10

Exceptional

24 May 2024

Elizabeth

Wonderful hotel!

We loved our stay here. It was one of our last stops on a 14 day trip around Scotland. We took advantage of the walking trails and sat by the beautiful beach to restore and refresh after a busy couple of weeks. The rooms were clean and fresh and well appointed.

Partner

10/10

Exceptional

08 May 2024

Avril

Mull is a beautiful island and this hotel the best 👌 We visit Mull for the peace and tranquility with wildlife exploration and it never disappoints. The breakfasts are brilliant and the staff really friendly.

Leisure Partner

6/10

Pleasant

30 Apr 2024

Richard

Good views, the room was a long way from reception down a flight of stairs there was no porterage available at the time of our check in.

Leisure Partner

10/10

Exceptional

15 Apr 2024

Dhevanessh

Very warm welcome received upon entering the building. Reception staff were so friendly! Dinner in hotel was superb as well

Leisure Partner

8/10

Excellent

11 Apr 2024

Stephan

Great location and views; super friendly staff; clean rooms. Windows are single pane and let through a lot of cold air - this is true for the rooms as well as the dining area. Radiators in rooms are too small to compensate for leaky windows. Radiator in bathroom is large, very hot and too close to the toilet - one cannot sit straight on the toilet without burning the left leg on the radiator. Food is too expensive for what it is. Overall, a lovely, slightly dated hotel that is too expensive for what it does.

Leisure Family

10/10

Exceptional

04 Apr 2024

Andrew

First trip to Mull

Recently refurbished and beautifully decorated inside. All staff were great. Rema in the restaurant was wonderful & efficient. Abbie at the spa was so helpful. Sorry I can’t remember the staff at reception but they were all efficient and cheerful. Restaurant provided good food with a wide choice of wines.

Partner

8/10

Excellent

03 Apr 2024

Jocelyn

Nice quiet place. Pool shuts at 6pm and opens at 9am the following day which was a disappointment as it doesnt give that much time to use the facility especially if out and about during the day.
We were placed in the far end of a wing, room looked good but found out later on when preparing bath that there is no hot water. Reception informed and they said they know about it and currently being fixed, not sure if it can be fixed that night😳 Again, disappointed with lack of candour from staff- we havent been informed. Would have been prudent to let your customers know than them waking up the following morning without any hot water.
We were moved to another room.
We had dinner in restaurant. Good food. Rema was an excellent front of house.
Easy check in and check out.
We were informed the following day that water was fixed that night. Good to know.

Leisure Partner

10/10

Exceptional

15 Dec 2023

David

Very comfortable stay. So lovely to have a swim each morning

10/10

Exceptional

08 Dec 2023

Andy

Great

Leisure Pet